# Page 4 | TimberScan Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is TimberScan the right Construction Accounting solution for you? Explore 113 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158496/TimberScan/reviews

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TimberScan

4.2 (113)

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Last updated March 13th, 2026

# Page 4 - Reviews of TimberScan

## Showing most helpful reviews

Showing 76-100 of 113 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MM

Mia M.  
Office Administrator  
  
Used the software for: 6-12 months

### "Makes invoice processing fast and simple"

January 23, 2018

5.0

Pros

Drag and dropping invoice from emails Routing invoices Marking invoices with notes for down-the-line processing

Cons

Timberscan quits unexpectedly often when attaching checks. This issue might be more computer related than software related.

Review Source

RD

Raquel D.  
Controller  
Construction  
Used the software for: 6-12 months

### "Our experience has been with the product has been positive other than a few tech issues."

July 25, 2017

3.0

We were able to remove all paper copied invoices from our office and eliminate filing cabinets and mail.

Pros

The software eliminates paper with keeping a more detail paper trail. We are able to process invoices faster, eliminate past due invoices that are lost, and hold people accountable to code their invoices on time.

Cons

We have had several issues with the software malfunctioning on the IT side. We have a lot of sync issues with Timberline and our server.

Review Source

JV

Jessica V.  
Accounting  
  
Used the software for: 1-2 years

### "Doesn't always talk with conterpoint"

May 3, 2018

2.0

Pros

Easy to use, ad to train on. I am able to show someone how to use and they are able to figure it out. Also LOVE AIM

Cons

There are too many ways to get to the same report. And the format of each report varies. Some are easy to read while others are not

Review Source

EM

Emily M.  
Vice President & CFO  
Construction  
Used the software for: 1-2 years

### "Good way to eliminate the paper"

July 31, 2017

4.0

Pros

Interface with Sage 300 CRE; electronic approvals; eliminating the use of paper and the need to maintain storage for the files

Cons

Cumbersome for some tasks, slow customer support response to urgent needs and slow development of fixes for issues.

Review Source

KH

Kim H.  
Controller  
  
Used the software for: 1-2 years

### "Overall the invoice approval process is much more streamlined."

July 25, 2017

3.0

Pros

Less paper floating around the office and also being able to see invoices attached to entries in the system.

Cons

The lack of use with the PO and SM modules. We enter invoices 3 different ways due to Timberscan not functioning with these modules.

Review Source

DR

Darin R.  
Operations Manager  
  
Used the software for: 2+ years

### "Time Saver"

July 16, 2018

5.0

Pros

We have this integrated with our project management system and it makes approving invoices seamless!

Cons

It was a little confusing to install and learn how to use, but as with any software this is more about the user than the product

Review Source

JB

Jeffrey B.  
Controller  
  
Used the software for: 2+ years

### "Overall a valuable product that could be even better with a few tweaks."

August 3, 2017

4.0

Pros

I like the ability to code and route invoices easily. I also appreciate having an image library to use for research. I wouldn't mind being able to have more that two options for view size & to be able to save the larger view size when entering multiple invoices.

Cons

I miss the old method of entering dates. I also think you should be able to clear invoice markings on the acquire screen without deleting all of them.

Review Source

AB

Aimee B.  
Controller  
Construction  
Used the software for: 6-12 months

### "We are so happy with Timberscan. It has made tracking invoices so much easier!"

July 25, 2017

5.0

Saves time and money.

Pros

I like that looking for an invoice is all at my finger tips, I don't have to go look for it on a PM's desk.

Cons

1\. I don't like that it does not update Final Review without closing out and logging back in. If I am doing Final Invoices and more are being approved, it has been that I have to finish and log back in to collect the new ones.

Review Source

GB

Gabe B.  
Operations Manager  
  
Used the software for: 6-12 months

### "We've had a very good experience with Timberscan. The training was very thorough."

July 25, 2017

4.0

Pros

Ability to go back and find old invoices easily has been huge. It's saved us a lot of time already.

Cons

The fact that you can't change the notification settings is frustrating. Getting emails constantly or not at all is not great. The speed of the system hasn't been great for us. It's a little better after the latest release.

Review Source

SR

Sandy R.  
Controller  
Construction  
Used the software for: 2+ years

### "Our invoice approval process has been improved with Timberscan. "

July 25, 2017

4.0

Vendor invoice tracking, plus the ability to look at invoices without going to a physical file.

Pros

The ability to track exactly where invoices are helps with data flow and and invoices are not lost or sitting on someone's desk. It also helps approvers manage sub & material costs better with the interface with Sage Timberline.

Cons

The data entry process is longer. Information reporting is a little cumbersome. Also, there needs to be more flexibility with turning on and off notification emails. I was initially a user (data entry backup) and an approver, and I got every email notification. I was not able to tell when I needed to approve an invoice. We finally just turned off all email notifications for me.

Review Source

Gonzalo P.  
Accountant  
Consumer Services  
Used the software for: Less than 6 months

### "Go Paperless for your AP!"

October 31, 2019

5.0

we went away from huge filing cabinets full of old AP and were able to move to a paperless system.

Pros

I love the approval process for the software, you can send an email from the software to the supervisors to approve purchases, they also have a great 3 way verification method

Cons

I haven't really seen any negative thing about it, it does what it is design for, they still need to work on getting the software to better read the incoming invoices, but even that is pretty good.

Review Source

AS

Amanda S.  
Project Coordinator  
Construction  
Used the software for: Less than 6 months

### "New to TimberScan, but it's great so far! "

January 9, 2019

4.0

Pros

The complete ease and document management of incoming invoices, pay apps, insurances, makes the product worth the price alone. We went from an outdated email, snail mail, and hard copies to a fully digital invoicing system and it's been life changing for our entire AP and AR department.

Cons

No complaints yet. We are working out the kinks as we go and are still such new users any cons would likely be a user error as opposed to an actual downfall.

Review Source

eH

eric H.  
IT Manager  
  
Used the software for: 2+ years

### "Very easy integration with our Sage products"

August 4, 2017

5.0

Pros

Knowledge base , and support have been great. Ease of use, good value for the money, and runs pretty very smooth. User community have very few problems.

Cons

Issues with software are usually user related. error messages not easily understood by the typical user, and requires IT intervention to point out that for example file they are searching for doesn't exist.

Review Source

GH

Gina H.  
General Office Administrator  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "User friendly!!"

July 25, 2017

5.0

No more paper being printed!!

Pros

The reporting features and the ease of entering invoices. There is so much that this software can do it's amazing!

Cons

The positives about this software far outweigh the negatives, if any! There is nothing about this software that I do not like.

Review Source

MK

Mike K.  
Controller  
Real Estate  
Used the software for: Less than 6 months

### "Timberscan has already been a great help in making our A/P process more efficient."

July 25, 2017

4.0

Time savings, more control, reduction in paper, an easily searchable database of invoices and checks and I'm sure a few more to come.

Pros

One of the best things about Timberscan is the digital filing cabinet and a user's ability to view and search the invoices and their status on their own. Along with the eliminating the constant flow of paper, this has been a big time saver for out A/P staff.

Cons

At times it seems the software is still developing as we've had a few issues in importing and attaching pdf copies of checks and invoices. It appears to be issues between updates. However, tech support has been helpful in working out the bugs.

Review Source

BM

Beth M.  
Office Manager  
Real Estate  
Used the software for: 1-2 years

### "Overall, this is a great time and paper saving product."

July 25, 2017

4.0

Ease of invoice processing and review of historical records.

Pros

Love that we are able to perform inquiries regarding historical invoices without having to search through paper files and are able to verify dates and payments easily.

Cons

One downfall we have noted is user inability to recall/edit invoices once they have been sent to the next level of processing/approval. Invoices must be rerouted back from the next level user, or edited after transfer to the AP system.

Review Source

JS

Jackie S.  
Sr. Business Solutions Analyst  
Real Estate  
Used the software for: 6-12 months

### "The software provides the basic needs of a workflow."

July 25, 2017

3.0

Invoices and other documents are not lost on desks. We can see who last approved and where it's being held up. Ability to keep invoices and other documentation within the software and not on our system taking up space.

Pros

The notifications each user in the workflow receives for either data entry or approval. Ability to run reports with data being pulled in from Sage.

Cons

It doesn't appear to have the ability to set email notifications to users and the next person in the workflow if they haven't approved in a certain amount of days. I am the administrator and because we are limited on licenses, I am unable to set myself up as a user to trouble shoot.

Review Source

EM

Ernie M.  
Controller/ CFO  
Construction  
Used the software for: 2+ years

### "Overall good program. Has made our AP filing s thing of the past. "

July 26, 2017

4.0

Pros

No need for filing and ability to easily obtain invoice images for customers. Can email an owner one file with monthly invoices for cost plus jobs.

Cons

Support. It is getting better but still needs to improve. In the past I have submitted a ticket and heard nothing for over a week.

Review Source

AM

Arvind M.  
CFO  
Construction  
Used the software for: 6-12 months

### "similar to any change, it takes time to appreciate the effectiveness on efficiency."

August 1, 2017

4.0

As discussed before.

Pros

reduce wastage of time by employees with increase in productivity. Strengthen internal controls as user trail is followed.

Cons

It's not a product limitation but an internal culture on change and experience with usage of new system.

Review Source

JC

Joe C.  
Controller  
Construction  
Used the software for: 6-12 months

### "No more paper"

January 18, 2017

5.0

We love using Timberscan. It is easy to use and we love no more paper. We had to change our way of thinking on some things and it was amazing how quickly everyone on board once they experienced it. It makes getting invoice approvals easier and there is a good audit trail. And AIM is a nice feature.

Review Source

KR

Kathy R.  
Chief Operating Officer  
  
Used the software for: 2+ years

### "Very nice product. Needs little maintenance."

January 24, 2018

4.0

Pros

I love that it handles the imaging and the approval process so easily. Most support staff is excellent.

Cons

Would like the routing process to be a little more user friendly. Would like the ability to select multiple lines of distribution at once.

Review Source

LK

Lorie K.  
CFO  
Construction  
Used the software for: 1-2 years

### "Timberscan is easy to use."

August 1, 2017

4.0

Pros

It provides accountability for the A/P invoice receipt thru approval process. It works very well to review invoice coding in Timberscan & make coding corrections prior to posting into Sage 300. Avoids data entry ins/outs in Sage 300.

Cons

Some of the reporting and access to data is cumbersome to use. It took us several months to get the routing rules ironed out in our process.

Review Source

ES

Eric S.  
PM  
Construction  
Used the software for: 1-2 years

### "Timberscan, clunky but gets the job done"

August 6, 2019

3.0

Pros

Fairly straightforward to use, offers some functionality for manipulating AP invoices

Cons

A bit clunky and sensitive when using the auto hide bar

Review Source

AF

April F.  
Accounting Clerk  
  
Used the software for: 1-2 years

### "Great"

August 3, 2017

3.0

Pros

It is easy to use, it is easy to input invoices,and it is easy to navigate. If I need to find how to use TimberScan the tabs at the top are great.

Cons

Is slow at processing the invoices after I enter them at times. It would be nice to have a image preview before acquiring the images, in case there are duplicates or missing invoices.

Review Source

AL

Andrea L.  
Accounting Manager  
  
Used the software for: Less than 6 months

### "We are still working out some kinks but overall it is working great"

January 26, 2018

4.0

AP Invoice approval without the run around of looking for the proper personnel to clear invoices for payment.

Pros

The efficiency and ease of use. Customer Support is great.

Cons

The Speed is very slow but that is being worked on. It would be nice if there was a notification process where an email was sent if there were items in your folder.

Review Source

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