---
title: "ZenCharts Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ZenCharts Software - reviews, pricing plans, popular comparisons to other Electronic Medical Records products and more."
source_url: "https://www.capterra.com/p/158501/ZenCharts/"
page_type: "product"
language: "en"
publication_date: "2026-11-03"
---

# 

 ZenCharts Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on November 3, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

ZenCharts

## What is ZenCharts?

Cloud-based EHR solution that assists users with e-prescribing, billing, patient tracking, scheduling, and more.

## What is ZenCharts used for?

[Mental Health](https://www.capterra.com/mental-health-software/)[Substance Abuse EMR](https://www.capterra.com/substance-abuse-emr-software/)[Electronic Medical Records](https://www.capterra.com/electronic-medical-records-software/)

Top alternative

Featured

Overall rating

Based on 3 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$25

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ZenCharts?[Manage this product listing](https://www.g2.com/products/zencharts/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ZenCharts

4.7 (3)

VS.

[4.3 (514)](https://www.capterra.com/p/110018/rxnt/reviews/)

Starting Price

$25

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.7 (3)

Ease Of Use

4.3 (514)

Value For Money

5.0 (2)

Value For Money

4.2 (399)

Customer Service

5.0 (3)

Customer Service

4.2 (446)

## ZenCharts alternatives

Highest Rated

[4.6 (221)](https://www.capterra.com/p/73807/BestNotes/reviews/)

Starting price

$59.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (340)](https://www.capterra.com/p/81298/Valant-Behavioral-Health-EHR/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

79%

of reviewers

rated it above 4 stars

[4.6 (217)](https://www.capterra.com/p/180530/Power-Diary/reviews/)

Starting price

$19.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[HARMONY Medical](https://www.capterra.com/p/5409/HARMONY/)

[4.4 (34)](https://www.capterra.com/p/5409/HARMONY/reviews/)

Starting price

$1500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/5409/HARMONY/)

## Features

AI summary

Based on 4,113 Electronic Medical Records reviews

Capterra reviewers highlight these as the features buyers care about most when choosing Electronic Medical Records software:

-   **HIPAA Compliant** (**75%** of reviewers rated this feature as critical)
-   **Patient Records Management** (**62%**)
-   **Charting** (**63%**)

ZenCharts supports **HIPAA Compliant**, which is a key requirement for protecting sensitive patient data and meeting regulatory standards. However, it does not include **Patient Records Management** or **Charting**. Instead, it offers **Medical Billing** (**58%**), another feature reviewers see as important. This can help practices manage billing workflows more efficiently while maintaining compliance, providing teams with a more organized way to handle financial operations and patient-related administrative tasks.

Compliance Tracking

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

EMR/EHR

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create and securely store digital patient records

E-Prescribing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Transmit prescriptions to pharmacies electronically

Initial Assessments

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Conduct intake assessments to determine patient health status, medical history, conditions, etc.

Appointment Scheduling

Schedule appointments via a calendar

Decision Support

Tools that provide relevant information at specific times to support judgments and courses of action

ZenCharts 11 features

### All Features
- Appointment Scheduling: Schedule appointments via a calendar
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- E-Prescribing: Transmit prescriptions to pharmacies electronically
- EMR/EHR: Create and securely store digital patient records
- HIPAA Compliant: Compliant with HIPAA, which sets standards for sensitive patient data protection
- Initial Assessments: Conduct intake assessments to determine patient health status, medical history, conditions, etc.
- Medical Billing: Manage billing and payments for a healthcare provider
- Patient Portal: Online portal where patients can access information such as health records, treatment plants, etc.
- Therapy Notes: Tools to help therapists document, record, and recall patient encounters
- Treatment Planning: Create treatment plans that document interventions and outcomes to track patient progress

---

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Features

3.7 (3)

3.7

Based on 3 reviews

## Pricing

Value for money

5.0 (2)

Basic

$25.00

Flat Rate,Per Month

Value for money

5.0 (2)

5.0

Based on 2 reviews

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## Support, customer service and training options

Customer Service

5.0 (3)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (3)

5.0

Based on 3 reviews

## User reviews

Overall rating

4.7

Based on 3 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(2)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Recent reviews first, then most helpful

DO

Director of Mental Health

Director of Mental Health

Used the software for: 3-5 years

### "One of the Better Solutions I've Found"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 13, 2018

Great! At their current software iteration it had a number of limitations (particularly in terms of quality assurance). However, I see a bright future for the company with their attitude, approach, and trajectory and I think future releases will be awesome!

Pros

ZenCharts was really supportive as a company and because they were a smaller company they were willing to work with their smaller customers (us). The high-volume tasks were fairly efficient, and they had a lot of ways in which you could customize the workflows. They had some automation features that were nice and reduced duplicate work. Depending on your perspective, it is nice that they integrate the Wiley Treatment Planners into their treatment planning software.

Cons

To me, they overly assumed that companies would want to use a treatment plan that follows their format and is really designed based on the Wiley Treatment Planner. In our contracts, treatment plans had to be highly individualized and so for us the Wiley Templates made it too tempting for staff to make cookie cutter treatment plans. Additionally, it actually can take longer to use the Wiley integration if you are unfamiliar with it as a tool. Lastly, their custom forms can be/were very glitchy and prone to errors that would result in needing to rebuild the whole form.

CM

Case Manager

Case Manager

Used the software for: Less than 1 year

### "Great Product For The Job"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 20, 2024

Pros

I liked it's flexibility and efficiency.

Cons

The pop up windows were frustrating at times.

CE

CEO

CEO

Used the software for: Less than 1 year

### "Difficult to understand?"

5.0

Overall Rating

5.0

5.0

Ease of Use

2.0

2.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

October 29, 2018

Customer service has been quick to respond, but I am less pleased with the overall platform than the two most commonly used competitors.

Pros

Zen Charts appears to have all the necessary tools that the others guys have, but it looks nicer on the outside.

Cons

I honestly cannot figure out where most of the forms are, nor how to sign anything. It’s not intuitive like other EMRs.

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