---
title: "Pristo Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Pristo Software - reviews, pricing plans, popular comparisons to other Form Builder products and more."
source_url: "https://www.capterra.com/p/158518/Pristo/"
page_type: "product"
language: "en"
---

# 

 Pristo Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 16, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Pristo

## What is Pristo?

Trusted by 1000+ customers, Pristo is your data collection partner. Publish complex forms for any device using our form builder. Easily translate your surveys into 50+ languages. Then collect data online or offline through the Pristo mobile app which can also be used to assign tasks or keep your field workers updated as to changes. See results roll in in real-time thanks to our visual reporting feature. Enabling you to make edits to your form without coding knowledge required.

## What is Pristo used for?

[Survey](https://www.capterra.com/survey-software/)[Form Builder](https://www.capterra.com/form-builder-software/)[Data Collection](https://www.capterra.com/data-collection-software/)

Top alternative

Featured

Overall rating

Based on 1 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

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Do you work for Pristo?[Manage this product listing](https://www.g2.com/products/mpayer-pristo/claim_requests/new?auto=true)

## Pristo Overview

Updated September 2026

AI summary

Pristo offers businesses of all sizes a flexible survey and data collection platform, supporting use cases from forms automation to inspections. Its features include customizable templates, question branching, offline response collection, and reporting tools. With options for multi-channel distribution, mobile surveys, and multimedia support, Pristo is deployed via cloud and web, accessible on major operating systems.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Pristo

5.0 (1)

VS.

[5.0 (5)](https://www.capterra.com/p/150611/Forms-On-Fire-Mobile/reviews/)

Starting Price

Contact vendor

Starting Price

$20

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

5.0 (1)

Ease Of Use

5.0 (5)

Value For Money

5.0 (1)

Value For Money

5.0 (5)

Customer Service

5.0 (1)

Customer Service

4.8 (5)

## Pristo alternatives

[4.5 (103)](https://www.capterra.com/p/144453/FormAssembly/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (5,315)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Fulcrum](https://www.capterra.com/p/136604/Fulcrum/)

[4.7 (238)](https://www.capterra.com/p/136604/Fulcrum/reviews/)

Starting price

$43.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136604/Fulcrum/)

[GoFormz](https://www.capterra.com/p/125634/GoFormz/)

[4.8 (136)](https://www.capterra.com/p/125634/GoFormz/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/125634/GoFormz/)

## FAQs about Pristo

Overview

### What company size and specific industries is Pristo built for?

Pristo is designed for market research companies and organizations that conduct regular field inspections or work with survey conductors. It fits teams that need to deploy complex forms quickly and update them often, making it suitable for specialized service operations rather than a specific company size.

Features and Usability

### What are the key features of Pristo?

Pristo offers randomization, survey builder tools, and forms creation and design with customizable fields, templates, and question branching. It also includes access controls, audit management, workflow automation, and compliance management, plus reporting and analytics, dashboard creation, data import/export, and mobile, offline, and multi-device access.

Getting Started and Support

### What training and onboarding options does Pristo offer?

Pristo provides in person training, live online sessions, and video tutorials to help teams get started. In person training supports face-to-face instruction, live online sessions allow guided remote setup, and videos offer self-paced reference for learning features and reviewing steps as needed.

Getting Started and Support

### What customer support options does Pristo offer?

Pristo provides email/help desk support and an FAQ/forum for customer questions. These channels give users a direct way to submit issues and search for common answers. No reviewer feedback about support experience is available, so support quality, response times, and helpfulness cannot be described here.

## Features

AI summary

Based on 10,704 Form Builder reviews

Capterra data shows that buyers of survey software rank the following features as their top priorities:

-   **Customizable Questions** (**55%** of reviewers rated this feature as critical)
-   **Surveys & Feedback** (**56%**)
-   **Survey Builder** (**53%**)

Pristo includes **Surveys & Feedback** and **Survey Builder**, giving teams the tools to collect responses and create surveys efficiently. However, it does not include **Customizable Questions**. Instead, it offers other features that reviewers also consider important, including **Customizable Fields** (**49%**), **Reporting/Analytics** (**45%**), and **Data Import/Export** (**42%**). These features help businesses capture structured information, review survey results more clearly, and move data between systems, allowing teams to manage feedback and make better decisions with less manual work.

Survey Builder

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Create and manage surveys

Reporting/Analytics

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Access Controls/Permissions

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Customizable Templates

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Multi-Language

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Manage and support multiple languages

Question Branching

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Survey design technique that directs respondents to different questions based on their previous answers

Pristo 62 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Audience Targeting: Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention
- Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard Creation: Creation and customization of dashboards
- Data Analysis Tools: Analyze survey results via statistical testing or crosstabs directly within the software
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Data Visualization: Graphical representation of data
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Electronic Signature: Digitally sign online documents
- Failed Inspection Tracking: Track and store information regarding failed inspections
- Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system
- Forms Management: Store, manage and track all forms in a centralized location
- Image Capture: Process images and automatically scan for data
- Incident Management: Manage and track all disruptions and incidents
- Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards
- Metadata Management: Collect and maintain structured information that describes data or content
- Mobile Access: Access software remotely via mobile devices
- Mobile Survey: Distribute a survey via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Device Support: Support multiple types of devices
- Multi-Language: Manage and support multiple languages
- Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection
- Offline Response Collection: Practice of collecting data and responses for market research/surveys without an internet connection
- Question Branching: Survey design technique that directs respondents to different questions based on their previous answers
- Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews
- Randomization: Randomize the displayed order of questions and answer options
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Report Templates: Sample of reports that could be customized as needed or used as is
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Risk Assessment: Initiate collection and analysis of known risks
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Skip Logic: Skip over or route respondents to different questions based on their previous answers
- Support Audio/Images/Video: Allow media to be embedded in the question or answer options
- Survey Builder: Create and manage surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Version Control: Track revisions and updates made to files and navigate between different versions
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visual Discovery: Process of visually navigating data and applying analytics to detect patterns, gain insight, and answer specific business queries.
- Web Forms: Web form that allows users to enter data that is sent and processed for different reasons
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

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Features

5.0 (1)

5.0

Based on 1 reviews

## Pricing

Value for money

5.0 (1)

### Starting price

Free trial available

Value for money

5.0 (1)

5.0

Based on 1 reviews

Connect with a Capterra advisor for a free 15-minute consultation

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## Support, customer service and training options

Customer Service

5.0 (1)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (1)

5.0

Based on 1 reviews

## User reviews

Overall rating

5.0

Based on 1 reviews

Filter by rating

5(1)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

HV

Hana V.

PMO

Government Administration

### "Pristo platform is excellent for conducting market research surveys"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

Pros

The product is consistently being enhanced and the customer support is outstanding and proactive. It offers a great variety of predefined question formats and allows customization to meet the specific needs of clients and customers.

Cons

There are instances where the automated emails sent through the automation tool fail to be delivered, and unfortunately, the user remains unaware of this issue.

Switched from

[QuestionPro](https://www.capterra.com/p/135455/QuestionPro/)

[Voxco Online](https://www.capterra.com/p/98491/Voxco-Online/)

Alternatives considered

[Jotform](https://www.capterra.com/p/158456/JotForm-4-0/)

[forms.app](https://www.capterra.com/p/197758/forms-app/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

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