# Engage Process Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Engage Process Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more.

Source: https://www.capterra.com/p/158537/Engage-Process-Modeler

---

# 

 Engage Process Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Engage Process

## What is Engage Process?

Save time, cut costs and drive change in your organization. Our intuitive, easy-to-use process management platform will get your teams truly involved in exploring and improving your processes, with more time to focus on the bigger picture. Wether you're working on service improvement, cost saving or (digital) transformation projects. It allows you to map, analyse and improve real time in a workshop with the team, even remotely. We also offer a special Partner Program for consultants.

## What is Engage Process used for?

[Business Process Management](https://www.capterra.com/business-process-management-software/)

Top alternative

Featured

Overall rating

Based on 38 user reviews

Reviews sentiment

Positive

97%

Neutral

3%

Negative

0%

Starting price

$9800

Flat Rate, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Engage Process?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.engageprocess.com/&name=Engage Process)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Engage Process

4.4 (38)

VS.

[4.5 (2,254)](https://www.capterra.com/p/146136/Lucidchart/reviews/)

Starting Price

$9800

Flat Rate, Per Year

Starting Price

$9

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (38)

Ease Of Use

4.4 (3,010)

Value For Money

4.6 (37)

Value For Money

4.4 (2,323)

Customer Service

4.7 (37)

Customer Service

4.3 (1,984)

## Engage Process alternatives

[4.5 (13,566)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (80)](https://www.capterra.com/p/181735/BIC-Platform/reviews/)

Starting price

$125.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.4 (15,361)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting price

$7.91

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

Highest Rated

[Zapier](https://www.capterra.com/p/130182/Zapier/)

[4.7 (3,049)](https://www.capterra.com/p/130182/Zapier/reviews/)

Starting price

$29.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/130182/Zapier/)

[View all alternatives](https://www.capterra.com/p/158537/Engage-Process-Modeler/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Dashboard

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Activity Tracking

Track and document all activities across devices, networks, and other systems

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Approval Process Control

Manage the process of evaluating documents or requests submitted for approval

Audit Management

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

Engage Process 29 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Manage the process of evaluating documents or requests submitted for approval

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

A record of all activities within the system, including user access, changes made, etc.

Define and maintain business rules that determine workflow capabilities and criteria

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Track and manage adherence to policies for any service, product, process, or supplier

Configure existing workflows to meet your organization's needs

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Create, design and modify the flow and processes of tasks in a project

Drag and drop/visual interfaces that allow non-tech users to build without writing code

Document any changes or proposed changes made to business processes or workflows

Visually identify, define, and map all details and relationships surrounding business process models and elements

View and track pertinent metrics to find patterns and gain insights from data

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Allow users to access multiple services after entering their login credentials once

Create, manage and track all task activities and progression

Sample files or documents that could be customized as needed or used as is

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (38)

4.3

Based on 38 reviews

## Pricing

Value for money

4.6 (37)

Free Trial

[View pricing plan details](https://www.capterra.com/p/158537/Engage-Process-Modeler/pricing/)

Gold

$9,800

Flat Rate,Per Year

It includes:

-   10 Modeler Users
-   25 Teamboard Users
-   25 Viewer Users
-   2 Concurrent Users
-   Authorisation Manager
-   Feedback
-   Publisher
-   Tables
-   Upload

Platinum

$12,600

Flat Rate,Per Year

It includes:

-   20 Modeler Users
-   4 Concurrent Users
-   50 Teamboard Users
-   50 Viewer Users
-   Authorisation Manager
-   Feedback
-   Publisher
-   Tables
-   Upload

Value for money

4.6 (37)

4.6

Based on 37 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[

Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.7 (37)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (37)

4.7

Based on 37 reviews

## User reviews

Overall rating

4.4

Based on 38 reviews

Filter by rating

5(18)

4(19)

3(1)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Joyce A. B.

Process Specialist

Wholesale

### "Only tool you will ever need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 21, 2021

Pros

The application is super user friendly. Knowing what data, documents and roles are used in the different processes (all processes in Engage) with just two clicks, is absolutely mind blowing. Also when you want to change a lay-out for example from value stream to swimlane... just 1 click. This application gives you a great overview of all your processes and saves so much time in comparison to other BPM software solutions. And even if you have been working in other applications before, you can just upload the processes and continue working on them in Engage. So no reason not to switch to Engage.

Cons

I know there is een update coming where Engage will be added to MS Teams. That would be great. But that is just a nice to have.

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

Visio is not even worth the comparison. I have worked with Visio for years, but one glance at Engage and I was sold. Way more efficient and user friendly in every way.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

FP

Frederik P.

Consultant

Government Administration

### "Engage Process useful for many purposes"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2021

I am very enthusiastic with the Engage Process tool. The tool is useful for many purposes. We use the tool to: - calculate lead time - to analyze the impact of a certain intervention on the work processes of organizations working together - to provide insights in the document journey within a process - to analyze the impact of a new law on the work processes of organizations.

Pros

The most positive thing about the Engage Process tool is that it leads to more interaction between people, both during proces workshops and after. This interaction is more profound because the tool provides al lot of possibilities to capture information like input, output, lead time, waiting time, costs and al that is said during the proces workshop.

Cons

When the process consists of a lot of activities and different branches, adding or deleting steps in the process can lead to some flaws like branches jumping to weird positions, lines that take a weird shape and the numbering of steps that do not make sense anymore.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MD

Mirjam D.

Consultant

Government Administration

### " Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

December 4, 2020

Pros

The look and feel en the features it has.

Cons

I do not know yet so it's hard to say already.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Maarten V.

Program Manager / Black Belt Lean Six Sigma

Education Management

### "The value of this BPM platform is in shown in it's name: Engage!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 27, 2020

Engage is not just a tool to describe processes. It is a platform in which you can engage every stakeholder and user of a process that leads towards a product or service. The richness of Engage is to multidisciplinary come together and define and lay out how value streams through your processes. It gives more insight in how one contributes in that. Next to that it provides a cloud based space where your users can look into their most actual processes. Furthermore: Engage is the locking pin that enables you to make a firm step-up in improving processes. At this moment I can imagine Engage is second to none, when it comes to a lightweight and yet complete and intuitive platform for discovering, publishing and maintaining processes. So it can be labeled as a "must have asset" in continuous improvement!

Pros

\- intuitive 'Microsoft alike' platform - easy to understand - appealing software - complete in it's simplicity to use - logical build up: model->publish->view - various methods to engage users and stakeholders - friendly people to deal with - and: the most responsive cloud supplier I have experienced so far in my career, when it comes to address questions and guidance

Cons

I didn't find anything that I liked least.... Maybe SSO with Microsoft Azure might be a chance to further enhance the product. Maybe it already exists? And for the Dutch educational market the use of SURFconext for SSO would be very desirable or even necessary.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PV

Pim v.

Managing Partner

Education Management

### "Quick insight into your processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

November 26, 2020

EngageProcess has helped us to communicate about the processes in a more natural way and to model them in parallel. This increases the effectiveness of our process for creating the learner journey with our clients.

Pros

Creating and presenting the learner journey processes of our customers in a quick and clear manner works well with Engageprocess. The use of swimming lanes in particular helps to quickly gain insight into the use of resources. In addition, the personal learning curve is accelerated when you use the services of the Engageprocess consultants.

Cons

The integration of EngageProcess with performance support tooling would be an advantage to reuse the created processes smartly and dynamically.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Trainee

Government Administration

### "Easy to learn and use"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 16, 2020

We are currently mapping a license authorisation where we try to map every single step. Engage is easy to use, to map, and to change. I used the progam also in direct meetings. Gives a clear overview in steps and time.

Pros

Easy to use - no stress with drawing lines. I like the pictures fot icons/steps. You can use your own symbols too. Easy to use in meetings!

Cons

You need to learn every new system. But the layer "Help" is easy to use and to find your information. No con's detected yet.

Switched from

[Bizagi](https://www.capterra.com/p/127621/BPM-Suite/)

Better Visuals Automatic lines

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JH

J H v.

Enterprise Architect

Government Administration

### "Interactively make your processes leaner with Engage"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

January 10, 2020

Pros

The ease of designing different procesflows. Also end users can easily understand the processes.

Cons

Some features are a bit hidden, but these are mostly for deeper analysis. Thus less interesting for the average user, more ofr the business analyst.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Bart B.

Business Administration

Education Management

### "Recommended!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 10, 2020

Awesome software :)

Pros

The comments area which you can use for a pictogram

Cons

Loads op options, have to study first...

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JD

Jim D.

Customer Improvement Manager

Government Administration

### "Simple, Intuitive, Powerful Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 17, 2019

Mapping the entire 'As Is' situation to use as a reference point for the entire organisation and highlighting current best practice and risk appetite allows for organisational consistency and thorough grounding before moving to the redesign phase. Engage enables us to deliver a 'Process Library' to aid training, audit, Change Management, & Quality in the organisation

Pros

Very quick to learn and master so provides instant feedback on benefits to processes. Highlights savings routes and cost drivers that aren't obvious, enables you to see 'the wood for the trees' Allows quick experimentation to find the optimal processes

Cons

Some concepts that Engage uses as a pre-requisite for building processes can be a little obscure so you can waste time early on understanding why it works the way it does. This is easily overcome with some training and explanation

Switched from

[Visio](https://www.capterra.com/p/201133/Visio/)

More intuitive design and far quicker to use Much better to use in a workshop setting

Alternatives considered

[Visio](https://www.capterra.com/p/201133/Visio/)

Reasons for choosing Engage Process

Better support and product roadmap Best in class product with a sensible licensing structure

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Finance/control and lean specialist

Government Administration

### "Superb tool to make processes clear"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 17, 2019

It is very good. It is easy to use and without knowledge you will find your way very quick.

Pros

It is very easy to make a process scheme. The options and possiblities to costumize the software is great.

Cons

Making a link for co- workers to give feedback demands several steps before you can finish.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158537/Engage-Process-Modeler/reviews/)

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Popular comparisons

[Zapier vs Engage Process](https://www.capterra.com/compare/130182-158537/Zapier-vs-Engage-Process-Modeler)[Visio vs Engage Process](https://www.capterra.com/compare/158537-201133/Engage-Process-Modeler-vs-Visio)

[Lucidchart vs Engage Process](https://www.capterra.com/compare/146136-158537/Lucidchart-vs-Engage-Process-Modeler) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)