--- title: "Engage Process Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Engage Process Software - reviews, pricing plans, popular comparisons to other Business Process Management products and more." source_url: "https://www.capterra.com/p/158537/Engage-Process-Modeler/" page_type: "product" language: "en" --- # Engage Process Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Engage Process ## What is Engage Process? Save time, cut costs and drive change in your organization. Our intuitive, easy-to-use process management platform will get your teams truly involved in exploring and improving your processes, with more time to focus on the bigger picture. Wether you're working on service improvement, cost saving or (digital) transformation projects. It allows you to map, analyse and improve real time in a workshop with the team, even remotely. We also offer a special Partner Program for consultants. ## What is Engage Process used for? [Business Process Management](https://www.capterra.com/business-process-management-software/) Top alternative Featured Overall rating Based on 38 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price $9800 Flat Rate, Per Year Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Engage Process?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.engageprocess.com/&name=Engage Process) ## Engage Process Overview Updated August 2026 AI summary Engage Process equips organizations of all sizes with tools for process modeling, workflow management, and task tracking, making it suitable for business-focused teams seeking to map, standardize, and optimize workflows. Offering no-code design, customizable templates, access controls, and audit trails, it supports process documentation and compliance. Engage Process is available via cloud and mobile platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Engage Process 4.4 (38) VS. [4.5 (2,261)](https://www.capterra.com/p/146136/Lucidchart/reviews/) Starting Price $9800 Flat Rate, Per Year Starting Price $9 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (38) Ease Of Use 4.4 (3,033) Value For Money 4.6 (37) Value For Money 4.4 (2,343) Customer Service 4.7 (37) Customer Service 4.3 (2,003) ## Engage Process alternatives [Zapier](https://www.capterra.com/p/130182/Zapier/) [4.7 (3,072)](https://www.capterra.com/p/130182/Zapier/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/130182/Zapier/) [Visio](https://www.capterra.com/p/201133/Visio/) [4.5 (3,283)](https://www.capterra.com/p/201133/Visio/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/201133/Visio/) Highest Rated [Albato](https://www.capterra.com/p/228273/Albato/) [4.8 (406)](https://www.capterra.com/p/228273/Albato/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/228273/Albato/) [process.science](https://www.capterra.com/p/211712/process-science/) [4.8 (106)](https://www.capterra.com/p/211712/process-science/reviews/) Starting price $4.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211712/process-science/) [View all alternatives](https://www.capterra.com/p/158537/Engage-Process-Modeler/alternatives/) ## FAQs about Engage Process Overview ### Which roles and teams benefit most from Engage Process? Engage Process is most used by directors, business analysts, process consultants, and operations or continuous improvement teams that need to map, standardize, and optimize workflows. IT and enterprise architecture leaders use it to document systems and governance, while change, finance, and internal control managers support compliance, process visibility, and transformation initiatives. Answer based on 32 reviews Overview ### What company size and specific industries is Engage Process built for? Engage Process is designed for organizations of any size that are undergoing change or transformation and want better growth, profitability, or service quality. It fits business-focused teams across industries that work with processes, rather than a specific sector such as manufacturing, healthcare, or finance. Features and Usability ### What are the key features of Engage Process? Engage Process offers workflow management, approval process control, and business process control for designing and running processes. It includes a graphical workflow editor, no-code process modeling, drag and drop, customizable templates, and customizable fields. Additional features include access controls/permissions, role-based permissions, audit trail, reporting/analytics, and alerts/notifications. Pricing ### How much does it cost and what fees or limitations are included? Engage Process starts at $9,800 per year for the Gold plan, which includes a free 30-day trial. The Platinum plan costs $12,600 per year and also includes a free trial. Gold includes 10 Modeler Users and 2 Concurrent Users; Platinum doubles those limits to 20 and 4. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Engage Process integrate with? Engage Process integrates with 4 third-party Microsoft tools: Microsoft Excel, Microsoft PowerPoint, Microsoft SharePoint, and Microsoft Word. These integrations cover spreadsheet, presentation, document, and file-sharing workflows within the Microsoft ecosystem. Answer based on 2 reviews Getting Started and Support ### What training and onboarding options does Engage Process offer? Engage Process provides in person training, live online sessions, webinars, documentation, and videos. In person and live online sessions support guided instruction, webinars cover scheduled group learning, documentation offers written reference material, and videos provide visual walkthroughs for reviewing features and steps. Answer based on 4 reviews Getting Started and Support ### What customer support options does Engage Process offer? Engage Process provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, and Chat. Users describe support as friendly, well organized, and responsive, with issues often resolved quickly and help continuing until problems are fixed. Some also note strong communication and useful feedback handling through suggestions. Answer based on 6 reviews Features and Usability ### Is Engage Process easy to use for process mapping? Engage Process makes process mapping easy to learn and practical for daily work. Many business analysts, workshop facilitators, and operations teams like the intuitive layout, drag-and-drop editing, and clear icons, though some users mention occasional interface elements can be harder to relocate or immediately understand. Answer based on 13 reviews Features and Usability ### How good is the Engage Process user interface? Engage Process offers a clear, approachable interface that helps teams start modeling quickly. Business consultants, analysts, and cross-functional teams often value the understandable icons, logical workflow, and workshop-friendly design, while some users note parts of the UI can feel less intuitive until updates or brief training improve familiarity. Answer based on 10 reviews ## Features AI summary Based on 3,575 Business Process Management reviews Capterra reviewers highlight these features as the top priorities when choosing Business Process Management software: - **Workflow Management** (**51%** of reviewers rated this feature as critical) - **Task Management** (**43%**) - **Business Process Automation** (**46%**) Engage Process supports **Workflow Management** and **Task Management**, giving teams a clear way to map work steps and keep assignments moving across the business. However, it does not offer **Business Process Automation**. Instead, it provides **Process Modeling & Designing** (**45%**) and **Access Controls/Permissions** (**47%**), which help organizations document processes clearly and manage who can view or update key workflows, helping businesses improve consistency, accountability, and process visibility. Access Controls/Permissions Define levels of authorization for access to specific files or systems Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Tracking Track and document all activities across devices, networks, and other systems Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Approval Process Control Manage the process of evaluating documents or requests submitted for approval Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Engage Process 29 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Business Process Control: Define and maintain business rules that determine workflow capabilities and criteria - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Process Change Tracking: Document any changes or proposed changes made to business processes or workflows - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Single Sign On: Allow users to access multiple services after entering their login credentials once - Task Management: Create, manage and track all task activities and progression - Templates: Sample files or documents that could be customized as needed or used as is - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (38) 4.3 Based on 38 reviews ## Pricing Value for money 4.6 (37) Free Trial [View pricing plan details](https://www.capterra.com/p/158537/Engage-Process-Modeler/pricing/) Gold $9,800 Flat Rate,Per Year It includes: - 10 Modeler Users - 25 Teamboard Users - 25 Viewer Users - 2 Concurrent Users - Authorisation Manager - Feedback - Publisher - Tables - Upload Platinum $12,600 Flat Rate,Per Year It includes: - 20 Modeler Users - 4 Concurrent Users - 50 Teamboard Users - 50 Viewer Users - Authorisation Manager - Feedback - Publisher - Tables - Upload Enterprise Contact Vendor for Pricing It includes: - Authorisation Manager - Dashboard - Feedback - Publisher - Tables - Unlimited Users for Modeler - Upload - Viewer & Teamboard Value for money 4.6 (37) 4.6 Based on 37 reviews ## Integrations [ Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (37) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (37) 4.7 Based on 37 reviews ## User reviews Overall rating 4.4 Based on 38 reviews Filter by rating 5(18) 4(19) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent Joyce A. B. Process Specialist Wholesale ### "Only tool you will ever need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2021 Pros The application is super user friendly. Knowing what data, documents and roles are used in the different processes (all processes in Engage) with just two clicks, is absolutely mind blowing. Also when you want to change a lay-out for example from value stream to swimlane... just 1 click. This application gives you a great overview of all your processes and saves so much time in comparison to other BPM software solutions. And even if you have been working in other applications before, you can just upload the processes and continue working on them in Engage. So no reason not to switch to Engage. Cons I know there is een update coming where Engage will be added to MS Teams. That would be great. But that is just a nice to have. Switched from [Visio](https://www.capterra.com/p/201133/Visio/) Visio is not even worth the comparison. I have worked with Visio for years, but one glance at Engage and I was sold. Way more efficient and user friendly in every way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. FP Frederik P. Consultant Government Administration ### "Engage Process useful for many purposes" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2021 I am very enthusiastic with the Engage Process tool. The tool is useful for many purposes. We use the tool to: - calculate lead time - to analyze the impact of a certain intervention on the work processes of organizations working together - to provide insights in the document journey within a process - to analyze the impact of a new law on the work processes of organizations. Pros The most positive thing about the Engage Process tool is that it leads to more interaction between people, both during proces workshops and after. This interaction is more profound because the tool provides al lot of possibilities to capture information like input, output, lead time, waiting time, costs and al that is said during the proces workshop. Cons When the process consists of a lot of activities and different branches, adding or deleting steps in the process can lead to some flaws like branches jumping to weird positions, lines that take a weird shape and the numbering of steps that do not make sense anymore. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. MD Mirjam D. Consultant Government Administration ### " Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 4, 2020 Pros The look and feel en the features it has. Cons I do not know yet so it's hard to say already. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. Maarten V. Program Manager / Black Belt Lean Six Sigma Education Management ### "The value of this BPM platform is in shown in it's name: Engage!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 27, 2020 Engage is not just a tool to describe processes. It is a platform in which you can engage every stakeholder and user of a process that leads towards a product or service. The richness of Engage is to multidisciplinary come together and define and lay out how value streams through your processes. It gives more insight in how one contributes in that. Next to that it provides a cloud based space where your users can look into their most actual processes. Furthermore: Engage is the locking pin that enables you to make a firm step-up in improving processes. At this moment I can imagine Engage is second to none, when it comes to a lightweight and yet complete and intuitive platform for discovering, publishing and maintaining processes. So it can be labeled as a "must have asset" in continuous improvement! Pros \- intuitive 'Microsoft alike' platform - easy to understand - appealing software - complete in it's simplicity to use - logical build up: model->publish->view - various methods to engage users and stakeholders - friendly people to deal with - and: the most responsive cloud supplier I have experienced so far in my career, when it comes to address questions and guidance Cons I didn't find anything that I liked least.... Maybe SSO with Microsoft Azure might be a chance to further enhance the product. Maybe it already exists? And for the Dutch educational market the use of SURFconext for SSO would be very desirable or even necessary. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. PV Pim V. Managing Partner Education Management ### "Quick insight into your processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 26, 2020 EngageProcess has helped us to communicate about the processes in a more natural way and to model them in parallel. This increases the effectiveness of our process for creating the learner journey with our clients. Pros Creating and presenting the learner journey processes of our customers in a quick and clear manner works well with Engageprocess. The use of swimming lanes in particular helps to quickly gain insight into the use of resources. In addition, the personal learning curve is accelerated when you use the services of the Engageprocess consultants. Cons The integration of EngageProcess with performance support tooling would be an advantage to reuse the created processes smartly and dynamically. Review source Vendor Referred: This reviewer was invited by the software vendor to submit an honest review. AN Anonymous User Trainee Government Administration ### "Easy to learn and use" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 16, 2020 We are currently mapping a license authorisation where we try to map every single step. Engage is easy to use, to map, and to change. I used the progam also in direct meetings. Gives a clear overview in steps and time. Pros Easy to use - no stress with drawing lines. I like the pictures fot icons/steps. You can use your own symbols too. Easy to use in meetings! Cons You need to learn every new system. But the layer "Help" is easy to use and to find your information. No con's detected yet. Switched from [Bizagi](https://www.capterra.com/p/127621/BPM-Suite/) Better Visuals Automatic lines Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JH J H V. Enterprise Architect Government Administration ### "Interactively make your processes leaner with Engage" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 10, 2020 Pros The ease of designing different procesflows. Also end users can easily understand the processes. Cons Some features are a bit hidden, but these are mostly for deeper analysis. Thus less interesting for the average user, more ofr the business analyst. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Bart B. Business Administration Education Management ### "Recommended!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 10, 2020 Awesome software :) Pros The comments area which you can use for a pictogram Cons Loads op options, have to study first... Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. JD Jim D. Customer Improvement Manager Government Administration ### "Simple, Intuitive, Powerful Software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 17, 2019 Mapping the entire 'As Is' situation to use as a reference point for the entire organisation and highlighting current best practice and risk appetite allows for organisational consistency and thorough grounding before moving to the redesign phase. Engage enables us to deliver a 'Process Library' to aid training, audit, Change Management, & Quality in the organisation Pros Very quick to learn and master so provides instant feedback on benefits to processes. Highlights savings routes and cost drivers that aren't obvious, enables you to see 'the wood for the trees' Allows quick experimentation to find the optimal processes Cons Some concepts that Engage uses as a pre-requisite for building processes can be a little obscure so you can waste time early on understanding why it works the way it does. This is easily overcome with some training and explanation Switched from [Visio](https://www.capterra.com/p/201133/Visio/) More intuitive design and far quicker to use Much better to use in a workshop setting Alternatives considered [Visio](https://www.capterra.com/p/201133/Visio/) Reasons for choosing Engage Process Better support and product roadmap Best in class product with a sensible licensing structure Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AN Anonymous User Finance/control and lean specialist Government Administration ### "Superb tool to make processes clear" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 17, 2019 It is very good. It is easy to use and without knowledge you will find your way very quick. Pros It is very easy to make a process scheme. The options and possiblities to costumize the software is great. Cons Making a link for co- workers to give feedback demands several steps before you can finish. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. [View all Reviews](https://www.capterra.com/p/158537/Engage-Process-Modeler/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Zapier vs Engage Process](https://www.capterra.com/compare/130182-158537/Zapier-vs-Engage-Process-Modeler) [Lucidchart vs Engage Process](https://www.capterra.com/compare/146136-158537/Lucidchart-vs-Engage-Process-Modeler)