# Page 2 | Engage Process Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Engage Process the right Business Process Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158537/Engage-Process-Modeler/reviews

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Engage Process

4.4 (38)

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Last updated March 13th, 2026

# Page 2 - Reviews of Engage Process

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jacob C.  
Senior Business Analyst  
Civic & Social Organization  
Used the software for: 1-2 years

### "A great tool for a specific set of jobs"

December 16, 2019

5.0

Pros

Automatic calculation of process timings and costs is invaluable - something we would have spent hours on before Engage.

Cons

While the UI isn't always intuitive, the team appear to be constantly working to improve it with regular updates.

Review Source

DS

Dirk S.  
LeanTeam manager  
Banking  
Used the software for: 2+ years

### "Very easy to use software that supports your dialogue"

April 14, 2017

4.0

The software is easy to use. More important is that is improves the dialogue with teams and really supports co-creation. Evenso the software has strong analytical possibilities both logical as mathematical.

Pros

Supporting co creation/improvement

Cons

Maintenance of a group of processes is sometimes complicated.

Review Source

JH

Jurrie H.  
IT-manager  
Government Administration  
Used the software for: 2+ years

### "Engage modeler."

April 18, 2017

4.0

Easy to use process modeling software that does what's promissed. The Customer Support. or Helpdesk is well organized en very friendly. Furthermore the comany provides free demo's to introduce (new) users to (new) functionality.

Pros

easy to use

Cons

no suitable for (professional) IT-Architecture

Review Source

EB

Evelien B.  
Program Manager  
Logistics and Supply Chain  
Used the software for: 2+ years

### "Great visualization"

April 11, 2017

4.0

We mostly use Engage when modeling processes within organizations to help people to see the way they work, further then their own workspace and discover possible proces-improvements. Great tool to do that, great visualization of 'order to invoice' processes for example. After that the organization sometimes adopts the tool. We know the proces visualization (step by step) is just a small part of the functionality, which is much broader en still being developed, for us as business consultants, this is however still the most important and valuable part.

Pros

Visualization of processes, understandable icons, easy to use and easy to change the processes in a workshop (flexible drawing).

Review Source

IB

Ineke B.  
  
  
Used the software for:

### "Software is very easy and useful!"

March 29, 2017

4.0

This software is very useful and easy to use. Because the software \`draws the process diagram itself, you only have to focus on the actual activities and the information you want to be available. With one button you can switch from value stream to swimlanes and back, which gives you the opportunity to present the process a way that is best understood by the user. Drag and drop allow you to easily change the sequence if necessary. Per activity a lot of information can be stored uniformly in pre-set fields or field you can specify yourself (per organisation) e.g. RASCI, hyperlinking of documents, input, output, ICT systems, notes, 3 free text fields etc. For management purposes many reports are available. I still enjoy using it, even after two years experience.

Review Source

SM

Sander M.  
Process consultant  
Government Administration  
Used the software for: 1-2 years

### "Perfect tool, excellent support"

April 18, 2017

4.0

The tool is self explainatory and customer friendly. When problems occur the support desk is always there to help. And they only stop their support when the customer is satisfied. Great!

Pros

Self explainatory and you can include own icons to make is personal

Cons

Limited amount of concurrent users

Review Source

SK

Sunil K.  
Procesmanager  
Financial Services  
Used the software for: Less than 6 months

### "New user"

December 16, 2019

4.0

Great tool for describing processes. Works realtime too.

Pros

The easiness to use the system. Very easy describe a processs.

Cons

The exports could be more designed. With options for logos.

Review Source

PV

Pim V.  
Managing Partner  
Education Management  
Used the software for: Less than 6 months

### "Quick insight into your processes"

November 26, 2020

5.0

EngageProcess has helped us to communicate about the processes in a more natural way and to model them in parallel. This increases the effectiveness of our process for creating the learner journey with our clients.

Pros

Creating and presenting the learner journey processes of our customers in a quick and clear manner works well with Engageprocess. The use of swimming lanes in particular helps to quickly gain insight into the use of resources. In addition, the personal learning curve is accelerated when you use the services of the Engageprocess consultants.

Cons

The integration of EngageProcess with performance support tooling would be an advantage to reuse the created processes smartly and dynamically.

Review Source

MD

Marina D.  
Quality Manager  
Financial Services  
Used the software for: 6-12 months

### "I am a very enthusiastic user "

December 16, 2019

4.0

Pros

I am a very enthusiastic user of Engage Process. The program is very logical and therefore easy to use. In addition, it offers much more user options than competing packages. The speed with which you make processes transparent is also surprising.

Cons

It is sometimes difficult to relocate a set of buttons

Review Source

EV

Erwin V.  
  
  
Used the software for:

### "Process modelling made easy"

April 20, 2017

5.0

Engage Process modeller is a powerful and easy to use process modelling tool. Due to an intuitive user interface it is easy to start modelling a process. And with the powerful calculation functionality you can get great insights on the performance of a process.

Review Source

Bart B.  
Business Administration  
Education Management  
Used the software for: Less than 6 months

### "Recommended!"

January 10, 2020

4.0

Awesome software :)

Pros

The comments area which you can use for a pictogram

Cons

Loads op options, have to study first...

Review Source

PB

Pim B.  
  
  
Used the software for:

### "The Modeler that help to improve your business"

April 24, 2017

4.0

A great tool to use, especially in multidisciplinary sessions (workshops) with customers. Because it's cloud based, you can have access everywhere to your workflows

Review Source

AT

Albert T.  
  
  
Used the software for:

### "We're Engaged"

April 11, 2017

4.0

Easy to use and friendly icons. Very easy to switch from value stream to swimlanes and back. Different analyses and reports are available. Great team.

Review Source

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