Alturnity Technologies

MyAppointments

5 / 5 12 reviews

Who Uses This Software?

Small businesses who schedule appointments for specific services for their clients.


Average Ratings

12 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Alturnity Technologies
  • www.myappointments.com
  • Founded 1987
  • United States

About MyAppointments

MyAppointments is an easy-to-use appointment book software program. You can schedule appointments yourself, allow your clients to request appointments, or give them the ability to schedule appointments without your intervention. MyAppointments will automatically send reminders of upcoming appointments and request confirmations. Have a website or Facebook page? Simply add a "Schedule an Appointment" button and invite your clients to book directly from your website or Facebook page.


MyAppointments Features

  • Appointment Management
  • Booth Rental
  • Client Management
  • Employee Management
  • Gift Card Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll & Commissions
  • Point of Sale (POS)
  • Recurring Appointments
  • Tanning Management

MyAppointments Reviews Recently Reviewed!

I've been using it for 2 months now It's easy to navigate Can't wait for a few more features

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Getting the emails when someone makes an appointment and the price of the software and there is no contract

Cons: Would like to put in clients History like what formulas I use The last time they had a relaxer or any kind of chemical Features for more tracking

Overall: able to go on the internet and use and noble device

This is the EASIEST software program I have ever seen!!

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I own a hair salon business in a small town in southern Georgia. Life in this small town is simple and easy going -- and that's exactly what I wanted from a software program -- SIMPLE and EASY. I have nothing but great things to say about MyAppointments. I signed up for a free trial period after first meeting the team from MyAppointments at a beauty show in Orlando. I have been very impressed with all of its wonderful features. Makes my job easier

My formal employee used another software program to book appointments, I think it was called Vagaro. I used to watch her struggle with it all the time. In fact, recently I was encouraging her to consider switching over to MyAppointments since it is sooooo much easier.

MyAppointments is versatile, easy to understand, I pick things up quickly. I like that the screens are not crowded with a lot unnecessary stuff and I see only what I need to see at any given moment. For a person that is not tech savvy, it's easy for me to use this program.

Now, regarding their training and technical support, I have one word... "AWESOME." They are there when you need them no matter what. One day Shelly from their office called me up on the phone and asked me, "Are you ready to add a "BOOK NOW" button to your FaceBook page?" I really liked that he was looking out for my best interest and following up with me. Their team is polite and easy to talk to on the phone.

did I mention yet that I really LOVE MYAPPOINTMENTS?

Overall: I really like being able to put all my data in a computer instead of it being on paper everywhere.

I¿ve learned to use this software program under 30 minutes

Oct 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Within an hour after signing up for free membership I received a text message from a representative ready to help me. Over the course of a couple of weeks he was very patient due to my schedule he was very accommodating. Being that I let him know I was computer illiterate I found that this was pretty easy to navigate..easy to book appointments and to add clients. I highly recommend this software for any pet grooming business.

Overall: Makes life easier...more time for margaritas!

Awesome team to work with!!!!!

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am currently using their desktop program, eagerly looking forward to using cloud version. The help from Steven, Tony, and Shelly is awesome . Getting started with the program, they are all walking me through, working with each other on what needs to be done changed or sorted through. It has been an awesome experience.. I cannot wait for a long relationship with the program and tech support

Overall: I left a software company that was all about money, and not the consumer. Went with the team @ myappointments and the experience is completely opposite. They ask what I need from the program and are working very hard to try to accommodate and care about what I need as a business owner

great customer satisfaction 100% and i highly recommend this software to all businesses.

Oct 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly and very simple . love the face to face interaction. I first met the my appointment team in orlando and i fell in love with the program instantly. i really love how fast they get back to me quickly and efficiently. im very happy they continued to call me to keep up with my progression as a new business owner. The support rep. actually came from Gainesville and trained 2 of my appts and they pickedup the software very b quick and easily. im very thankful to them!!!!

Cons: im looking forward to upgrades and more control over customization. i love the feature that allows my clients to book an appointment on their own and i wish i could customize it a little more so i can customize it to my website.

Overall: it makes my life easy because my clients don't have to call me anymore they can book an appt directly from their cellphone.

Exceptional customer support. Easy for me, easy for clients!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been jaw-drop amazed by the personal, human, attentive, responsive customer support. Within two hours of sign-up, I received a text from my assigned customer rep! He was prompt in his responses and knowledgeable to help. He was genuine in getting to the bottom of what I needed out of the software and helping me get it to the point that it was doing exactly what I needed it to. If we came to a non-templated need, he contacted the people who were able to change things and customize to my specific, unique needs.

It's extremely user-friendly. Clients have also been on and booked appointments with ease and I have not had any issues or complaints from them having any trouble.

Overall: It provided the virtual 'reservations desk' I was seeking and allowed clients to book appointments without contacting me.

Thank God For Human Companies...

Sep 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Software is easy to use and set up. Support was amazing. I had difficulty initially navigating the system, primarily because I was not sure of what I needed. I received a text from one of their amazing professionals, who easily walked me through what I needed. But utilization of my time I have had in ages.

Overall: Meets my business needs and solves a pressing client management challenge. But human contact means everything when push comes to shove...it makes a difference to have a human being get on the phone.

Great technical support, always attentive, website is easy to use and its very resourceful.

Jun 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is customizable and easy to use. Fast & efficient. Patients are able to interact with the website and allows them to easily and conveniently book their appointments.

Cons: Sometimes software runs slow however technical support is always readily available to assist us with any conflict.

Overall: Allows us to smoothly process our patient's information for scheduling purposes.

Iam not great with technology and was a bit scared but was so amazed on how easy it was to learn/use

Apr 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how user friendly it is, I have not had any issues using or learning it! I love how it sends text message reminders to the clients and also to me whenever a change has been made to my schedule!

Excellent Customer Support

Apr 24, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Having used this scheduling program since February, I have been very impressed by the efficient technical support. My learning curve was a steep one, and the technical support staff diligently removed any obstacles I had. Suggestions I as a consumer have had, are taken seriously.

Easy to use/ time effiecent

Apr 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy set up/ reliabity/ cost efficient/ time saving

Overall: I highly reccommend appointments.com. Its very easy to set up, and ounce it's set up, it's like having your own personal secretary, storing client information, online booking, alerts to you as soon as anything happends like appointment bookings, canceling or rescheduling . Also txt alerts to your clients confirming their appointments for the next day. I really enjoy knowing anyone can book at anytime from anywhere they are, and I will be alerted wherever I am.

Oct 10, 2017
5/5
Overall