# WaiverFile Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about WaiverFile Software - reviews, pricing plans, popular comparisons to other Waiver products and more.

Source: https://www.capterra.com/p/158553/WaiverFile

---

# 

 WaiverFile Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

WaiverFile

## What is WaiverFile?

With WaiverFile you can collect and organize your liability waiver forms faster and easier. Our event organization features make managing parties and events easy, grouping participants and handling check-ins. Everything is stored in our secure database so you can quickly search for names, generate reports, and use contact information for marketing.

## What is WaiverFile used for?

[Waiver](https://www.capterra.com/waiver-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/)

Overall rating

Based on 40 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$19

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## WaiverFile alternatives

Highest Rated

[5.0 (5)](https://www.capterra.com/p/112513/Party-Center-Software/#reviews)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (9,334)](https://www.capterra.com/p/121506/Docusign/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.7 (4,192)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/)

Starting price

$19.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158553/WaiverFile/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Fields

5.0 (8)

37.50% of 8 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

Customizable Templates

4.4 (7)

57.14% of 7 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Online Signing

5.0 (7)

85.71% of 7 reviewers that rated this feature as important or highly important

Allow users to sign documents or contracts online

Access Controls/Permissions

5.0 (6)

50.00% of 6 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Mobile Signature Capture

4.8 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Capture signatures via mobile devices

Electronic Signature

5.0 (4)

100.00% of 4 reviewers that rated this feature as important or highly important

Digitally sign online documents

WaiverFile 58 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

A way for institutions and businesses to check the age of their customers/clients.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

A record of all activities within the system, including user access, changes made, etc.

Capability of a software or system to make decisions and perform actions based on specified conditions

Manage, organize, and store contact information

Track, store, and access client contracts or licenses

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Protect sensitive data for digital privacy

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Convert data into a code for security

Schedule and manage the logistics of activities and other gatherings

Track and manage expiration of various items including products, warranties, licenses, and contracts

Public or private sharing of digital files such as documents, audio/video, images, and more

Store, manage and track all forms in a centralized location

Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding

Access software remotely via mobile devices

Capture signatures via mobile devices

Manage and support multiple languages

Manage and support multiple locations

Share documents with different users to collect multiple signatures

Ability of websites, web applications, or mobile applications to function without an active internet connection

Allow users to sign documents or contracts online

Capture photos for any type of use case

Matrix barcode that stores information

Receive data and information in real time

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Manage and track the renewal process for various services, subscriptions, contracts, or licenses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

A collection of records that can be retrieved based on specific queries

Securely stores data to prevent data loss or breaches

Digitally capture and store a person's handwritten signature

Create and design custom email signatures

Allow users to access multiple services after entering their login credentials once

Track the status over time for a request, process, asset, or transaction

Allow multiple team members to edit and work on the same document

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Store and manage online video content

Set up computers on location to help users sign waivers on-site

Create, design and manage workflows for repetitive tasks

Features

4.9 (40)

4.9

Based on 40 reviews

## Pricing

Value for money

4.9 (37)

Free Trial

[View pricing plan details](https://www.capterra.com/p/158553/WaiverFile/pricing/)

Startup

$19.00

Flat Rate,Per Month

It includes:

-   150 New Waivers Per Month
-   No Contract
-   Unlimited Waiver Storage

Business

$49.00

Flat Rate,Per Month

It includes:

-   400 New Waivers Per Month
-   No Contract
-   Unlimited Waiver Storage

Growth

$89.00

Flat Rate,Per Month

It includes:

-   700 New Waivers Per Month
-   No Contract
-   Unlimited Waiver Storage

Premium

$149.00

Flat Rate,Per Month

It includes:

-   1300 New Waivers Per Month
-   No Contract
-   Unlimited Waiver Storage

Enterprise

$249.00

Flat Rate,Per Month

It includes:

-   4000 New Waivers Per Month
-   No Contract
-   Unlimited Waiver Storage

Value for money

4.9 (37)

4.9

Based on 37 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

## Support, customer service and training options

Customer Service

5.0 (38)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (38)

5.0

Based on 38 reviews

## User reviews

Overall rating

5.0

Based on 40 reviews

Filter by rating

5(40)

4(0)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AN

Amber N.

Sales and Operations

Events Services

### "WaiverFile is the best for in-person events!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2024

Pros

Customer service is excellent. QR code system for waiver signing is so easy to use. Offline app for collecting waivers without wifi or cell service is key for our events!

Cons

Not a fault of WaiverFile, but it can be difficult for event hosts to understand the process sometimes. More training pieces for hosts?

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 2, 2024

Thanks for your review and feedback Amber! That is good to know about event hosts. Maybe adjusting the invitation email will help a bit. We'll reach out to you to discuss that one further and see what we might be able to adjust to help there. Thanks!

ND

Nick D.

Tattooer

Cosmetics

### "Tattoo waiver forms"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 11, 2024

Ideal with \[sensitive content hidden\]and I’m gonna say this customer service is really big in my area/business customer service that waiver file supplies is next to none. They have extremely good customer service. They were very helpful and setting everything up with me. I’ve called back a few times just To touch base on different subjects of the waiver file system and if for some reason I can’t get through to somebody somebody calls me back within 5 to 10 minutes

Pros

I pretty much like everything about this system from my customer signing in to my employees checking customers in the ease of use I have made things a lot smoother

Cons

I really don’t have any complaints their system actually works pretty flawlessly once you sync everything up it’s there within about five minutes

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CS

Christos S.

Owner

Sports

### "Great Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 17, 2023

Our experience with Waiverfile has been nothing short of awesome. This system has allowed us to easily manage and ensure compliance with safety protocols in our organization. We are now able to quickly send waivers and forms to our parents and easily collect parent consent and signatures. The ability to track and manage all waivers in one central location has been a huge plus. We can easily review and monitor compliance in real time and make sure that everyone is kept up to date. Waiverfile has allowed us to take our organization to the next level of professionalism and safety. We are extremely pleased with how easy and efficient Waiverfile has been to use and would highly recommend it to anyone looking to take their organization to the next level.

Pros

WaiverFile is one of the best solutions for helping to facilitate the process of waivers and check-ins for children attending events. Its fast and easy check-in process makes it simple to keep track of who is attending and to ensure that each child has signed a waiver. Plus, the reporting tools available make it easy to keep records of all attendees and their emergency contact information. WaiverFile helps to make the check-in and waiver process much more efficient and organized. This makes it easier for our organization and event coordinators to ensure that all children attending are safe and accounted for.

Cons

It would be incredible to have a class that provides a comprehensive overview and understanding of the WaiverFile system. This class would give participants the opportunity to gain a deeper understanding of the system and how it works. It would cover topics such as the features of WaiverFile, how to set up and manage WaiverFile accounts, how to create and submit waivers, and how to manage and track waivers. It would also include information on how to use WaiverFile to manage and secure data, as well as how to use WaiverFile for customer service, compliance, and reporting. Additionally, the class would provide hands-on instruction on how to use WaiverFile for various tasks, such as creating waivers, managing WaiverFile accounts, and submitting waivers. In addition to providing detailed instruction on how to use WaiverFile, the class would also provide guidance on best practices for using WaiverFile to ensure the security of data and compliance with industry standards. Finally, the class would provide an opportunity to ask questions and get answers from WaiverFile experts, allowing participants to gain a better understanding of the system and how to use it to its fullest.

Reasons for choosing WaiverFile

Customer service was the number one thing that made our decision easier when it came to planning our special event. \[sensitive content hidden\] and his team went above and beyond to make sure that all of our needs were met and that everything was taken care of. From the initial contact to the day of the event, they were there to answer all of our questions and provide guidance. They took the time to understand exactly what we wanted and worked hard to make sure that we had everything that we needed. Not only did they provide us with exceptional customer service, they were also extremely knowledgeable and helpful in the planning process. We are truly grateful for their help and would highly recommend them to anyone looking for an experienced and professional team to help with their event planning.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

July 19, 2023

Thanks so much for taking the time to submit a review, Christos! That is a great idea about offering an online class to help learn everything that WaiverFile can do so you can make the most of it. We do offer online demos, but in the future we may add scheduled webinars as well. We're also working to add more how-to content (website content and also video tutorials) so stay tuned as we continue to build that out. Thanks again for taking the time to submit your feedback! We're always delighted to hear when our software is helping others so much.

LH

Lindsey H.

Day Camp Director

Entertainment

### "Way better than WaiverMaster"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 19, 2023

Very very happy!

Pros

I was very frustrated with WaiverMaster. Another platform for waivers and registrations. So I googled a different company. In literally 10 minutes I had a whole new plan, a whole new waiver that was 10 times better than what WaiverMaster prepared. And it was what I needed. After looking over the waiver a few more times I had a few small changes. There was one that I couldn't actually do myself and shortly after a quick email was sent, I got a phone call and we sorted out my issue. \[sensitive content hidden\] and \[sensitive content hidden\] were ABSOLUTELY incredibly helpful and kind. I live in a place where waivers and registrations are a BIG deal. I have many friends who I will be sharing WaiverFile with!

Cons

The auto text doesn't allow a very long text message. Also when you hit the enter button for a new paragraph it doesn't allow that either. Finally, I might be missing something, but, I'm not getting email notifications that I've received a new waiver form.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 21, 2023

Thanks for the feedback! We'll check into those issues you listed. The SMS features are new so probably just a couple of bugs to work out still. Thanks again!

JG

Jenny G.

Development Coordinator

Higher Education

### "Very happy with WaiverFile- highly recommend!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 11, 2023

Very positive. We already recommend it to other polo clubs.

Pros

My favorite feature is how fast and easy it is to reach help when I need it. If I don't understand how to use a component or know how to execute what I'm hoping to achieve, help is a quick email away. They are fast to answer and have always given me simple, accurate instructions on how to use the website.

Cons

I would like it if the waivers on the dashboard could be sorted by calendar year, I may be overlooking how to do this though.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2023

Thanks for your review Jenny! We'll reach out to you to discuss the sorting option. Thanks!

KN

Karie N.

IT

Leisure, Travel & Tourism

### "Happy Admin!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 5, 2023

I'm impressed by how simple the process is! Not only that, but the other day we sent out 200 requests to our guests to sign a waiver, many of which began signing at the same time from links we sent them and WaiverFile handled each request without a hitch demonstrating how solid the platform is. The support is awesome!

Pros

Ease of set up and use, fast and responsive.

Cons

None so far. There are no cons so far...

Switched from

[Docusign](https://www.capterra.com/p/121506/Docusign/)

Docusign is complicated and very expensive for a not-for-profit.

Reasons for choosing WaiverFile

3 of us vetted many products, but only Waiver File fulfilled our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 12, 2023

Thanks for taking the time to submit a review! We're delighted to hear that WaiverFile is working so well for you :)

JF

Julie F.

Director of Operations

Education Management

### "Highly customizable, waiver specialized, and expert/responsive customer service"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 3, 2023

WaiverFile is a very customer-focused, responsive company. Their software does exactly what we need and has been reliable, customizable, and easy to use for our different roles within our organization. They are experts in waivers and a very user-focused company designing software for companies like mine who use them daily as a part of our business.

Pros

I appreciated that the software is designed for waivers, but highly customizable for terminology, templates, workflow, reports, user configuration. AND they are great to work with and very responsive.

Cons

As they have added features, WaiverFile occasionally has had some that don't work as I expected. But what I LOVE is that I can email their customer support and always get an explanation of how to make it work for us, or they will look and see if it is an error on their side. There is nothing we don't like about the software now. It is great.

Reasons for choosing WaiverFile

Customizable fields and terminology, Didn't want user to have to create login, Priced per waiver vs per student per year, Ability to bundle multiple waivers for events, ability to have event managers see only their events.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2023

Thanks so much for taking the time to submit a review Julie! We're delighted to hear that everything is working so well for you! Thanks so much for choosing WaiverFile :)

SB

Satch B.

Manager

Cosmetics

### "Love Waiver File"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 17, 2023

I’ve had an overall amazing experience

Pros

I like how easy it is to use and efficient

Cons

There’s nothing I do not like about it it’s so good

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2023

Thanks so much for the review! Great to hear everything is working well for you!

FP

Frank P.

Flight Operations Volunteer

Airlines/Aviation

### "Our initial experiences with WaiverFile"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 29, 2022

Excellent! Support has been tremendous, giving guidance, answering questions and doing so in a very timely manor!

Pros

WaiverFile allows us to move from using and storing paper liability release forms to an electronic process, eliminating paper management and storage hassles.

Cons

Bit of a learning curve in setting up the software to support the operation because there are many ways to accomplish the tasks. But I guess that's what makes it work; versatility

Reasons for choosing WaiverFile

Ease of integration into our operation and met our legal requirements for release forms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2023

Thanks for the review!

MS

Michele S.

Operating Partner

Health, Wellness and Fitness

### "Waivers with ease"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 24, 2022

Pros

The QR code, and the search ability were delightful to use.

Cons

There were no features that were negative

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

February 8, 2023

Thanks for your review! Glad to hear the QR code is helpful, it's become a very popular feature lately now that people are more familiar with how they work.

[View all Reviews](https://www.capterra.com/p/158553/WaiverFile/reviews/)

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Popular comparisons

[SignWell vs WaiverFile](https://www.capterra.com/compare/158553-184497/WaiverFile-vs-Docsketch) 

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)