Who Uses This Software?

We target sports arenas, bounce facilities, gyms, and many other locations that offer physical activities. Any business that would like to make their release waiver electronic can use WaiverFile!


Average Ratings

6 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
    See pricing details
  • Pricing Details
    Monthly plans start at just $15 per month. Annual discounts available.
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • WaiverFile
  • www.waiverfile.com/
  • Founded 2004
  • United States

About WaiverFile

Allows for online collection of waiver forms via a company's website, email, or on-site kiosks.


WaiverFile Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Contract Management
  • Document Assembly
  • Document Indexing
  • Document Tagging
  • Full Text Search
  • Version Control
  • Customizable Templates
  • Data Export
  • Online Signing
  • QR Codes
  • Searchable Database
  • Status Tracking
  • Waiver Kiosk

WaiverFile Reviews Recently Reviewed!


Great Waiver System and Great Support

Oct 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like its flexibility, dashboard and the way it handles events. They are very responsive to improvement suggestions that we make and are quick to implement them. Until I started using WaiverFile, every other system I considered always involved some sort of compromise. With WaiverFile, I have what I exactly need.

Cons: I have no cons. Honest. This is one of the best experiences I have had with a software provider.

Overall: Very responsive and willing to listen to users to add new features. I have been using WaiverFile for over a year and I can not say enough good things about the product and the people who make it. I have been able to converse directly with their president, on many occasions, and have had outstanding responsiveness. It is very rare when your suggestions are acted upon by the company leader and not some customer service person located who knows where.

Vendor Response

by WaiverFile on October 30, 2018

Thanks James! I¿m so happy to hear that you¿re satisfied with our service!

Capterra loader

Excellent services, they know how to listen and to tailor the solution. Great job!!

Oct 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I started the process of looking into improving my process around waivers. I put all my specific requirements and send them over 4 different vendors. 75% responded and for some reason, I like the answer from the owner of the company. I start the process to get the free trial to start looking into the product to make sure it was going to work for us. Remember that all companies are different and a single solution can't fit all business. Few emails later and a phone call allows us to get the solution that fits.

10 days later I was able to launch it.

Cons: At first, I realized they do not have an app for Droid or iPhone but realized quickly this is an advantage as any customer can use their own phone to sign the waiver. No need for an app.

Overall: Streamlining our processes and get rid of paper.

Vendor Response

by WaiverFile on October 30, 2017

Thanks for the review, Laurent! We're so happy to hear that WaiverFile is working well for you. We're also working on iOS and Android apps in which will allow for kiosk signing to continue if internet is lost, but as you say, signing works anywhere with no need for an app. Thanks again for taking the time to review!

Most Versatile Waiver on the Market

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: We are a athletic event center dealing with around 1,000 guest waivers a week. After trying two other waiver softwares that didn't organize the waivers by event, we began looking for another company to make our front desk check in's easier.

We came across Wavier File. It is the only program that allows you to organize the waivers by event. For example, if a group of 100 kids from a school is checking in at 2:00 your front desk can see all their names and waivers at a glance. Its amazing and efficient. Cutting check in time in 1/2 for the customer.

Other waiver software made us type in each name as we checked in each guest to search for the waiver.

Waiver file is also great for our customers as we can share the event link with them, and they can view who of their guests have signed. Birthday moms love this feature!

The customer service is outstanding. Our contact rep is always patient and helpful.

If you are an event company that requires waivers, I can give my utmost enthusiasm and satisfaction for this software.

The ease of use, and the functionality is unmatched.

Vendor Response

by WaiverFile on January 17, 2017

Thank you so much for the kind words! We're elated to hear how happy you are with the service!

Just what we needed!

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple to use and the 1 on 1 session to get things going was really helpful.

Cons: I haven't found anything that I do not like with the software.

Overall: We wanted to go paperless with our guest waivers, which was not available with the membership software we were currently using. Waiverfile allowed us to use a system that didn't require very much staff time, but provided a seamless process. The price was reasonable and my sales representative was very knowledgeable and made the process simple. Thanks!

Vendor Response

by WaiverFile on October 24, 2018

Thank you Lisa for taking the time to provide this review! We are thrilled you're happy with our software as well as the simplicty of our process.

Ease of Use

Oct 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This application is one I chose after trying out at least 3 others. It is very easy to use and very intuitive.

Cons: I would prefer to have an APP for ipad or iphone rather than a weblink. But Kiosk Desk will work just fine

Vendor Response

by WaiverFile on October 24, 2018

Thanks so much for your review Meyya! We're happy to hear our service is easy to use and working well for you. We're working on native apps for both Ipad and Android and will keep you posted on that. Thanks again!

Love this service!

Jan 17, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I have been using Waiver file for years in my horse training business and my clients tell me how easy and seamless the process is. I love having no paperwork before my events.

Vendor Response

by WaiverFile on October 24, 2018

Thank you Tony for your postivie feedback! We couldn't be happier that our software is helping your events run smoother.