--- title: "WaiverFile Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about WaiverFile Software - reviews, pricing plans, popular comparisons to other Waiver products and more." source_url: "https://www.capterra.com/p/158553/WaiverFile/" page_type: "product" language: "en" --- # WaiverFile Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 21, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) WaiverFile ## What is WaiverFile? With WaiverFile you can collect and organize your liability waiver forms faster and easier. Our event organization features make managing parties and events easy, grouping participants and handling check-ins. Everything is stored in our secure database so you can quickly search for names, generate reports, and use contact information for marketing. ## What is WaiverFile used for? [Waiver](https://www.capterra.com/waiver-software/)[Digital Signature](https://www.capterra.com/digital-signature-software/) Overall rating Based on 40 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $19 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## WaiverFile alternatives Highest Rated [4.8 (2,834)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (9,425)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (4,246)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (318)](https://www.capterra.com/p/99249/Checkfront/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158553/WaiverFile/alternatives/) ## FAQs about WaiverFile Overview ### Which roles and teams benefit most from WaiverFile? WaiverFile is most used by business owners, presidents, and operations leaders who need fast, reliable waiver collection and participant record management. Front-desk staff, guest services, and office teams use it to streamline check-ins, while program managers and coordinators support events, camps, enrollments, and recreational activities with organized digital consent workflows. Answer based on 38 reviews Overview ### What company size and industries is WaiverFile built for? WaiverFile is built mainly for small businesses in physical-activity venues, with 92% of reviewers from small companies and Health, Wellness and Fitness and Recreational Facilities and Services each at 16%. It also serves Sports organizations at 13%, especially businesses converting paper release forms into electronic waivers. Answer based on 40 reviews Features and Usability ### What are the key features of WaiverFile? WaiverFile offers waiver and form management with customizable templates, web forms, conditional logic, and approval process control. It also includes electronic signature, mobile signature capture, multi-party signing, age verification, and waiver kiosk support, plus access controls, audit trail, archiving and retention, and reporting and statistics. Pricing ### How much does it cost and what fees or limitations are included? WaiverFile starts at $19 per month for the Startup plan, which includes a 30-day free trial, 150 new waivers per month, no contract, and unlimited waiver storage. Higher flat-rate plans include Business at $49, Growth at $89, Premium at $149, and Enterprise at $249, with larger waiver limits. Answer based on 5 reviews Integrations ### Which third-party tools and platforms does WaiverFile integrate with? WaiverFile integrates with Constant Contact, Mailchimp, Microsoft Excel, and Zapier. The catalog includes email marketing, spreadsheet, and automation connections, giving WaiverFile support for common data transfer and campaign workflows across four third-party platforms. Answer based on 1 reviews Getting Started and Support ### What training and onboarding options does WaiverFile offer? WaiverFile provides live online sessions, webinars, documentation, and videos to support team training. Live online sessions and webinars can guide setup and product use in real time, while documentation and videos offer self-paced reference material for learning features and reviewing steps as needed. Answer based on 5 reviews Getting Started and Support ### What customer support options does WaiverFile offer, and how do users rate the experience? WaiverFile offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users describe support as fast, helpful, and responsive, with quick explanations, prompt fixes, and call-backs within minutes. Reviewers also value direct human assistance, though one suggested more formal training to better understand the system. Answer based on 13 reviews ## Features AI summary Based on 156 Waiver reviews Capterra data shows that buyers of waiver software rank the following features as their top priorities: - **Customizable Fields** (**57%** of reviewers rated this feature as critical) - **Event Management** (**64%**) - **Mobile Signature Capture** (**61%**) WaiverFile supports all three features that reviewers rate as most important: **Customizable Fields**, **Event Management**, and **Mobile Signature Capture**. Together, these capabilities help businesses tailor waiver forms to specific needs, manage event-related participant workflows more efficiently, and collect signatures on the go, allowing teams to reduce paperwork and complete waivers faster. Customizable Fields 5.0 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Event Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Mobile Signature Capture 4.8 (6) 66.67% of 6 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Secure Data Storage 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Securely stores data to prevent data loss or breaches Customizable Templates 4.4 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Online Signing 5.0 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Allow users to sign documents or contracts online WaiverFile 58 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Age Verification: A way for institutions and businesses to check the age of their customers/clients. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Document Management: Store, manage, and track all electronic documents in a centralized location - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Encryption: Convert data into a code for security - Event Management: Schedule and manage the logistics of activities and other gatherings - Expiration Management: Track and manage expiration of various items including products, warranties, licenses, and contracts - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Forms Management: Store, manage and track all forms in a centralized location - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Multi-Party Signing: Share documents with different users to collect multiple signatures - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Online Signing: Allow users to sign documents or contracts online - Photo Capture: Capture photos for any type of use case - QR Codes: Matrix barcode that stores information - Real-Time Data: Receive data and information in real time - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewal Management: Manage and track the renewal process for various services, subscriptions, contracts, or licenses - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Searchable Database: A collection of records that can be retrieved based on specific queries - Secure Data Storage: Securely stores data to prevent data loss or breaches - Signature Capture: Digitally capture and store a person's handwritten signature - Signature Creation: Create and design custom email signatures - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Team Collaboration: Allow multiple team members to edit and work on the same document - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Two-Factor Authentication: Extra layer of security that requires not only a password and username but also something specific to that user - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Version Control: Track revisions and updates made to files and navigate between different versions - Video Management: Store and manage online video content - Waiver Kiosk: Set up computers on location to help users sign waivers on-site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Features 4.9 (40) 4.9 Based on 40 reviews ## Pricing Value for money 4.9 (37) Free Trial [View pricing plan details](https://www.capterra.com/p/158553/WaiverFile/pricing/) Startup $19.00 Flat Rate,Per Month It includes: - 150 New Waivers Per Month - No Contract - Unlimited Waiver Storage Business $49.00 Flat Rate,Per Month It includes: - 400 New Waivers Per Month - No Contract - Unlimited Waiver Storage Growth $89.00 Flat Rate,Per Month It includes: - 700 New Waivers Per Month - No Contract - Unlimited Waiver Storage Premium $149.00 Flat Rate,Per Month It includes: - 1300 New Waivers Per Month - No Contract - Unlimited Waiver Storage Enterprise $249.00 Flat Rate,Per Month It includes: - 4000 New Waivers Per Month - No Contract - Unlimited Waiver Storage High Volume Contact Vendor for Pricing Value for money 4.9 (37) 4.9 Based on 37 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) ## Support, customer service and training options Customer Service 5.0 (38) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (38) 5.0 Based on 38 reviews ## User reviews Overall rating 5.0 Based on 40 reviews Filter by rating 5(40) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AN Amber N. Sales and Operations Events Services ### "WaiverFile is the best for in-person events!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 28, 2024 Pros Customer service is excellent. QR code system for waiver signing is so easy to use. Offline app for collecting waivers without wifi or cell service is key for our events! Cons Not a fault of WaiverFile, but it can be difficult for event hosts to understand the process sometimes. More training pieces for hosts? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 2, 2024 Thanks for your review and feedback Amber! That is good to know about event hosts. Maybe adjusting the invitation email will help a bit. We'll reach out to you to discuss that one further and see what we might be able to adjust to help there. Thanks! ND Nick D. Tattooer Cosmetics ### "Tattoo waiver forms" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 11, 2024 Ideal with \[sensitive content hidden\]and I’m gonna say this customer service is really big in my area/business customer service that waiver file supplies is next to none. They have extremely good customer service. They were very helpful and setting everything up with me. I’ve called back a few times just To touch base on different subjects of the waiver file system and if for some reason I can’t get through to somebody somebody calls me back within 5 to 10 minutes Pros I pretty much like everything about this system from my customer signing in to my employees checking customers in the ease of use I have made things a lot smoother Cons I really don’t have any complaints their system actually works pretty flawlessly once you sync everything up it’s there within about five minutes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Christos S. Owner Sports ### "Great Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2023 Our experience with Waiverfile has been nothing short of awesome. This system has allowed us to easily manage and ensure compliance with safety protocols in our organization. We are now able to quickly send waivers and forms to our parents and easily collect parent consent and signatures. The ability to track and manage all waivers in one central location has been a huge plus. We can easily review and monitor compliance in real time and make sure that everyone is kept up to date. Waiverfile has allowed us to take our organization to the next level of professionalism and safety. We are extremely pleased with how easy and efficient Waiverfile has been to use and would highly recommend it to anyone looking to take their organization to the next level. Pros WaiverFile is one of the best solutions for helping to facilitate the process of waivers and check-ins for children attending events. Its fast and easy check-in process makes it simple to keep track of who is attending and to ensure that each child has signed a waiver. Plus, the reporting tools available make it easy to keep records of all attendees and their emergency contact information. WaiverFile helps to make the check-in and waiver process much more efficient and organized. This makes it easier for our organization and event coordinators to ensure that all children attending are safe and accounted for. Cons It would be incredible to have a class that provides a comprehensive overview and understanding of the WaiverFile system. This class would give participants the opportunity to gain a deeper understanding of the system and how it works. It would cover topics such as the features of WaiverFile, how to set up and manage WaiverFile accounts, how to create and submit waivers, and how to manage and track waivers. It would also include information on how to use WaiverFile to manage and secure data, as well as how to use WaiverFile for customer service, compliance, and reporting. Additionally, the class would provide hands-on instruction on how to use WaiverFile for various tasks, such as creating waivers, managing WaiverFile accounts, and submitting waivers. In addition to providing detailed instruction on how to use WaiverFile, the class would also provide guidance on best practices for using WaiverFile to ensure the security of data and compliance with industry standards. Finally, the class would provide an opportunity to ask questions and get answers from WaiverFile experts, allowing participants to gain a better understanding of the system and how to use it to its fullest. Reasons for choosing WaiverFile Customer service was the number one thing that made our decision easier when it came to planning our special event. \[sensitive content hidden\] and his team went above and beyond to make sure that all of our needs were met and that everything was taken care of. From the initial contact to the day of the event, they were there to answer all of our questions and provide guidance. They took the time to understand exactly what we wanted and worked hard to make sure that we had everything that we needed. Not only did they provide us with exceptional customer service, they were also extremely knowledgeable and helpful in the planning process. We are truly grateful for their help and would highly recommend them to anyone looking for an experienced and professional team to help with their event planning. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 19, 2023 Thanks so much for taking the time to submit a review, Christos! That is a great idea about offering an online class to help learn everything that WaiverFile can do so you can make the most of it. We do offer online demos, but in the future we may add scheduled webinars as well. We're also working to add more how-to content (website content and also video tutorials) so stay tuned as we continue to build that out. Thanks again for taking the time to submit your feedback! We're always delighted to hear when our software is helping others so much. LH Lindsey H. Day Camp Director Entertainment ### "Way better than WaiverMaster" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 19, 2023 Very very happy! Pros I was very frustrated with WaiverMaster. Another platform for waivers and registrations. So I googled a different company. In literally 10 minutes I had a whole new plan, a whole new waiver that was 10 times better than what WaiverMaster prepared. And it was what I needed. After looking over the waiver a few more times I had a few small changes. There was one that I couldn't actually do myself and shortly after a quick email was sent, I got a phone call and we sorted out my issue. \[sensitive content hidden\] and \[sensitive content hidden\] were ABSOLUTELY incredibly helpful and kind. I live in a place where waivers and registrations are a BIG deal. I have many friends who I will be sharing WaiverFile with! Cons The auto text doesn't allow a very long text message. Also when you hit the enter button for a new paragraph it doesn't allow that either. Finally, I might be missing something, but, I'm not getting email notifications that I've received a new waiver form. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 21, 2023 Thanks for the feedback! We'll check into those issues you listed. The SMS features are new so probably just a couple of bugs to work out still. Thanks again! JG Jenny G. Development Coordinator Higher Education ### "Very happy with WaiverFile- highly recommend!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 Very positive. We already recommend it to other polo clubs. Pros My favorite feature is how fast and easy it is to reach help when I need it. If I don't understand how to use a component or know how to execute what I'm hoping to achieve, help is a quick email away. They are fast to answer and have always given me simple, accurate instructions on how to use the website. Cons I would like it if the waivers on the dashboard could be sorted by calendar year, I may be overlooking how to do this though. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2023 Thanks for your review Jenny! We'll reach out to you to discuss the sorting option. Thanks! KN Karie N. IT Leisure, Travel & Tourism ### "Happy Admin!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 5, 2023 I'm impressed by how simple the process is! Not only that, but the other day we sent out 200 requests to our guests to sign a waiver, many of which began signing at the same time from links we sent them and WaiverFile handled each request without a hitch demonstrating how solid the platform is. The support is awesome! Pros Ease of set up and use, fast and responsive. Cons None so far. There are no cons so far... Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) Docusign is complicated and very expensive for a not-for-profit. Reasons for choosing WaiverFile 3 of us vetted many products, but only Waiver File fulfilled our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 12, 2023 Thanks for taking the time to submit a review! We're delighted to hear that WaiverFile is working so well for you :) JF Julie F. Director of Operations Education Management ### "Highly customizable, waiver specialized, and expert/responsive customer service" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 3, 2023 WaiverFile is a very customer-focused, responsive company. Their software does exactly what we need and has been reliable, customizable, and easy to use for our different roles within our organization. They are experts in waivers and a very user-focused company designing software for companies like mine who use them daily as a part of our business. Pros I appreciated that the software is designed for waivers, but highly customizable for terminology, templates, workflow, reports, user configuration. AND they are great to work with and very responsive. Cons As they have added features, WaiverFile occasionally has had some that don't work as I expected. But what I LOVE is that I can email their customer support and always get an explanation of how to make it work for us, or they will look and see if it is an error on their side. There is nothing we don't like about the software now. It is great. Reasons for choosing WaiverFile Customizable fields and terminology, Didn't want user to have to create login, Priced per waiver vs per student per year, Ability to bundle multiple waivers for events, ability to have event managers see only their events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2023 Thanks so much for taking the time to submit a review Julie! We're delighted to hear that everything is working so well for you! Thanks so much for choosing WaiverFile :) SB Satch B. Manager Cosmetics ### "Love Waiver File" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 17, 2023 I’ve had an overall amazing experience Pros I like how easy it is to use and efficient Cons There’s nothing I do not like about it it’s so good Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2023 Thanks so much for the review! Great to hear everything is working well for you! FP Frank P. Flight Operations Volunteer Airlines/Aviation ### "Our initial experiences with WaiverFile" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 29, 2022 Excellent! Support has been tremendous, giving guidance, answering questions and doing so in a very timely manor! Pros WaiverFile allows us to move from using and storing paper liability release forms to an electronic process, eliminating paper management and storage hassles. Cons Bit of a learning curve in setting up the software to support the operation because there are many ways to accomplish the tasks. But I guess that's what makes it work; versatility Reasons for choosing WaiverFile Ease of integration into our operation and met our legal requirements for release forms Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2023 Thanks for the review! MS Michele S. Operating Partner Health, Wellness and Fitness ### "Waivers with ease" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 24, 2022 Pros The QR code, and the search ability were delightful to use. Cons There were no features that were negative Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor February 8, 2023 Thanks for your review! Glad to hear the QR code is helpful, it's become a very popular feature lately now that people are more familiar with how they work. [View all Reviews](https://www.capterra.com/p/158553/WaiverFile/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [SignWell vs WaiverFile](https://www.capterra.com/compare/158553-184497/WaiverFile-vs-Docsketch)