# Bold Upsell Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Bold Upsell the right Personalization solution for you? Explore 10 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158573/Product-Upsell/reviews

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Bold Upsell

4.5 (10)

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Last updated March 13th, 2026

# Reviews of Bold Upsell

Ease of use

4.5

Customer Service

4.8

## Showing most helpful reviews

Showing 1-10 of 10 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Phil T.  
Business Owner  
Retail  
Used the software for: 2+ years

### "Increases sales. Proven."

August 22, 2019

5.0

Increases sales substantially by recommending similar products. Works great. Must have.

Pros

Easy to set up popup recommendations for items ordered based on the product type. Works great to have customers add more items before checkout. Great reporting interface.

Cons

Nothing, really. Great app. Maybe a little pricey once you add in all of BOLD apps.

Review Source

HF

Hannah F.  
Director  
Retail  
Used the software for: 1-2 years

### "A good value upsell tool for SME Ecom"

November 20, 2023

4.0

For the price it seems to be an effective tool for sme ecom

Pros

Ability to duplicate for multiple similar products in bulk

Cons

It’s a bit longwinded in setup - some ai tools to help autofill would help

Review Source

VR

Verified Reviewer  
Marketing Intern  
Consumer Goods  
Used the software for: I used a free trial

### "Mediocre app to use with BOLD Commerce Suite"

December 13, 2018

3.0

Pros

The software is easy to install on your eCommerce store especially if you have Shopify. The app interface is rather simple and allows you to create upsell offers for specific criteria.

Cons

There is only one placement for the upsell offers as far as I could tell and that was a popup after adding to cart. I wish upsell offers could be build into product and cart pages.

Review Source

DC

David C.  
Vice-President  
Consumer Goods  
Used the software for: 2+ years

### "Cash cow"

August 28, 2020

5.0

Money banger, i know some others alternatives exist doing relatively close the same thing, i haven't test those so I couldn't say.

Pros

Easy to customize, eazy to grab sells we wouldn't have otherwise, it pays for itself fairly quickly.

Cons

Pricey, still worth it but check out the pricing model before installing this to your storefront, i still woulnd't go back.

Review Source

PR

Paul R.  
Founder  
  
Used the software for: 1-2 years

### "Really easy to increase your AOV!"

April 25, 2018

4.0

Pros

It's really easy to setup and get going. You can literally setup an upsell on your Shopify store and see results in a few hours, if not minutes. You can create upsells, cross-sells and even upsells after checkout, so it's easier for your customer to add something at the last second. Great app!

Cons

The design of the pop-up windows leave a little to be desired. It would be great if they could be edited a bit more. The look on mobile isn't great.

Review Source

DB

Daniel B.  
Owner  
  
Used the software for: 6-12 months

### "Delightful App for my online store!"

April 10, 2018

5.0

Pros

Product Upsell pays for itself! I don't think there's any store that wouldn't benefit from being able to upsell or cross-sell once someone has added a product and begun the checkout process. Its a no brainer especially with the Bold Brain app.

Cons

It's pretty straight forward, I don't see it having any major cons. Maybe it could benefit from having a better look on mobile?

Review Source

AM

Andrea M.  
Manager  
Retail  
Used the software for: 6-12 months

### "Great upsell / cross-sell tool"

April 1, 2024

4.0

Pros

Now also post-purchase upsell is being offered Upsells and cross-sells are easy to set up no fees per extra revenue generated, it is based on views only which is fair

Cons

Pricing if you are just getting started could be a bit cheaper too bad the in-checkout upsell cannot be used if you do not have Shopify Plus but I guess that restriction comes more from Shopify itself and not bold upsell

Review Source

VR

Verified Reviewer  
Operations Director  
  
Used the software for: I used a free trial

### "Amazing app for adding a simple/easy upsell to any store"

June 12, 2018

5.0

Pros

What I like most about this software is that it's not in your face obtrusive to the customer experience. It's after the customer has committed to buy, and the product upsell is encouraged as something that adds more value to purchase. So 10/10 for sure.

Cons

I don't really have anything against this software. There's nothing I don't like about it or reason I wouldn't recommend it to any merchant we work with.

Review Source

KG

Kyle G.  
Owner  
  
Used the software for: Less than 6 months

### "A "must" for any ecommerce retailer."

May 7, 2018

5.0

Pros

A "must" for any ecommerce retailer. Having some sort of upsell app will make you extra money in almost every circumstance. I especially like the post-purchase upsell option because it won't hurt conversions.

Cons

Make sure that it has every feature you need and integrates well with all your existing apps because that isn't always the case.

Review Source

RW

Rey W.  
Co-Owner  
  
Used the software for: 1-2 years

### "Product Upsell is a great way to increase average order value"

July 7, 2018

5.0

Pros

We sell clothing, but struggle to encourage our customers to spend more. We installed Product Upsell and it created a few upsells that immediately started working. Our customers are spending more with little effort from us.

Cons

There is some liquid code changes that need to be made before it will work, but their team was able to help us out.

Review Source

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