# Page 4 | InfoPlus Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is InfoPlus the right Order Management solution for you? Explore 116 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158602/Infoplus/reviews

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InfoPlus

4.4 (116)

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Last updated March 13th, 2026

# Page 4 - Reviews of InfoPlus

## Showing most helpful reviews

Showing 76-100 of 116 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KK

Karen K.  
Asst. Director  
Education Management  
Used the software for: 6-12 months

### "Ease of Management"

April 4, 2023

5.0

Pros

Infoplus was easy to maintain our inventory and shipment of orders.

Cons

learning the reports was something that had to be learned.

Review Source

DH

Donald H.  
Director of Logistics  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Frequent user"

March 28, 2023

5.0

Happy with the info provided

Pros

Automated reports and updates sent daily allow easy visibility of stock levels and shipment details

Cons

The online portal is seldom used so no real feedback to provide here

Review Source

TE

Tami E.  
Chief of staff  
Apparel & Fashion  
Used the software for: 1-2 years

### "Great"

March 28, 2023

4.0

I am super happy with it. For what I need it provides.

Pros

I like that it’s easy to use. And easier to understand.

Cons

I wish the reports could be exported into more file types. And that I could include things like ski’s on some reports.

Review Source

SN

Shelby N.  
Business Owner  
Consumer Goods  
Used the software for: 1-2 years

### "Great for 3PL Warehouse"

March 23, 2023

5.0

Pros

The software allows me to see in real time my available inventory at my 3PL. I can also easily create outbound and inbound shipments.

Cons

I use the system sporadically throughout the day and week and always have a tab open for it. The timeout period is short enough so that nearly every time I navigate to my InfoPlus tab and need to complete a task that I have to login again. A much longer logged in period would be super helpful for me.

Review Source

Response from Infoplus

March 24, 2023

Hi Shelby, Thank you for the feedback! As far as timeout, that is actually something that can be adjusted on a user level. I would recommend reaching out to your system admin and requesting your timeout limit be increased to a more reasonable time period. Thanks again for the review!

MR

Mara R.  
Appointments and Customer Service  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Infoplus rocks!"

March 28, 2023

5.0

Pros

Vendors have the capacity to put in their orders and scan the paperwork. Saves a lot of time and very efficient. Makes work a lot simpler

Cons

it used to be really slow to pull up all reports but that got better.

Review Source

TC

Tyller C.  
Senior Coordinator of Community Affairs  
Veterinary  
Used the software for: Less than 6 months

### "Amazing"

March 28, 2023

5.0

Ive had great experiences so far and the system is so easy to use.

Pros

I like how easy it is to submit an order and appreciate the multiple shipping options.

Cons

There is nothing that I have found that i do not like about infoplus

Review Source

HU

Haseeb U.  
Customer Service Supervisor of Training and Development  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Very Powerful Inventory management tool"

March 23, 2023

4.0

Pros

The customizability is absolutely fantastic, Customer Support assistance from InfoPlus to get the desired results were also excellent in understanding what we're looking for, and giving more than one possible solution where possible.

Cons

User friendliness on using the system could be a bit better, and the site lags sometimes, likely due to the volume of data being fetched for each table.

Review Source

GG

Greg G.  
CIO  
Consumer Goods  
Used the software for: 6-12 months

### "Checks almost all the boxxes"

May 21, 2021

5.0

Very good experience and we love the scanner capability .

Pros

It works perfectly for what we need to manage our warehouse , inventory and orders. The staff has been very helpful and we rarely have any issues. Deployment only took a few days due to the cloud model.

Cons

Not much functionality to forecast inventory and plan for availability but most software we looked at did not have this.

Reason for choosing InfoPlus

It was right in our wheelhouse for requirements and the demo showed exactly what we wanted.

Review Source

Response from Infoplus

February 10, 2023

Thank you for your review, Greg! We appreciate you calling out the cons and have shared that feedback with our product team. It's because of customers like you that help continue to improve our products and services!

DD

DeAndre D.  
RECIEVING MANAGER  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "great system"

March 28, 2023

5.0

Pros

EASY, FAST AND GREAT CONCEPT. love using it

Cons

SIMPLIFY THE MENU OPTIONS. thats about it

Review Source

KM

Katherine M.  
Founder  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Amazing Software & Team! Allows Us to Focus on our Brand & Growth! "

July 28, 2017

5.0

Don't think you are too small for this software! Utilizing it helped us grow beyond our expectations and focus on our goals without adding resources!

Pros

We are not tech experts so the fact that we learned this software and understand the workings of it is invaluable and a true testament to the dedicated customer support team at Infoplus Commerce. We are a new company and all of our resources need to be focused on costs and growth in real time. Letting Infoplus handle our inventory and fulfillment needs has allowed us to stay on track to hit 250% growth this year without adding a single resource to our team! I can say with 100% honesty this would not be possible without this software.

Review Source

DH

Dianna H.  
Warehouse Manager  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "The perfect customizable and scaleable solution for our business "

July 28, 2017

5.0

Because the system is very robust, it can seem overwhelming at times; however, they had a team dedicated to our project who was available via email or phone whenever we needed them. They also have an extensive knowledge base though it too was sometimes hard to understand. Overall I have no regrets with choosing Infoplus and I truly believe this system will play a large part in our success story.

Pros

Robust functionality, I have yet to discover the full feature set Smart Blocks that allow automation without programming or coding changes Dedicated implementation team to assist in every aspect of our system conversion Extremely fast turn around times Quick Actions navigation

Cons

The system can be very overwhelming until you're comfortable in it Not 100% developed, it seemed like they were still focusing on getting some core product features developed (serial capturing, po automation)

Review Source

MM

Maryann M.  
owner  
Retail  
Used the software for: 6-12 months

### "Easy to Use"

March 28, 2023

5.0

Pros

Once the training is provided it is easy to use.

Cons

It doesn't automatically save info and every time I have to use I have to spend time adding in info such as shipping address and so on.

Review Source

MB

Mindi B.  
Owner  
Retail  
Used the software for: 1-2 years

### "Great"

March 23, 2023

5.0

Pros

Easy to use for inventory management and creating orders for the warehouse team to process.

Cons

Ability to bookmark features that I use on a regular basis.

Review Source

Response from Infoplus

March 24, 2023

Hi Mindi, Thank you for the feedback! I'm happy to share that we do have homepage features that allow you to essentially book mark pages and records in the system. Check out this article to learn more! Thanks again for the review and don't hesitate to reach out to support with questions! https://www.infopluscommerce.com/knowledge-base/customize-your-dashboard

JP

James P.  
COO  
Logistics and Supply Chain  
Used the software for: 6-12 months

### "Absolutely USer Friendly"

April 4, 2023

5.0

So far, so good. We could not be happier with our partner software

Pros

The easy to navigate dashboards take just a few mouse clicks to get to where you need to be. The reporting is spot on and the help functions make things very clear.

Cons

Nothing needs to be addressed at this point.

Review Source

CS

Constantijn S.  
Owner  
Design  
Used the software for: 2+ years

### "Robust software"

March 31, 2023

5.0

Pros

When you manage a warehouse, you need reliable software. Infoplus doesn't look flashy but it does the job.

Cons

There is a learning curve to get started.

Review Source

LF

Laurel F.  
Director of US Operations  
Consumer Goods  
Used the software for: 6-12 months

### "Great product"

March 28, 2023

5.0

Pros

I find Infoplus easy and intuitive to you as someone with limited experience using products like this

Cons

I do not use all functionality of the product

Review Source

FG

Fabio G.  
IT Manager  
Apparel & Fashion  
Used the software for: 2+ years

### "It works just fine"

March 28, 2023

4.0

Pros

The integration with our existing business processes was quick and effective.

Cons

The product is easy to use and we haven't found yet any particular missing features.

Review Source

KP

Kendal P.  
CEO  
  
Used the software for: 6-12 months

### "An upgraded inventory management system "

December 7, 2017

4.0

Pros

Infoplus helps us track, in real time, where and what we have on hand. The cost savings in being able to track every piece of inventory has saved our company a ton of time and money.

Cons

The transition from our original inventory management system to infoplus took quite some time. This was more due to the volume of inventory we have spread out among multiple warehouses than it was to the software itself. Just be prepared to dedicate the time and effort to the setup and you'll thank yourself in the end.

Review Source

JO

Jeff O.  
Director of Operations  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Director of Operations"

June 20, 2019

5.0

Overall I had a great experience with Infoplus and would recommend them to anyone looking for a technologically advanced and reliable system. Our operation was traditionally a pallet in, pallet out B2B distribution center but we've recently been shifting into the e-commerce and B2C market. Infoplus has been the perfect tool to help us make this transition. For one, their onboarding team has been awesome. They took the time to understand our unique needs and helped us develop the perfect process for our operation. Prior to Infoplus it would take us a full day to fulfill 150 orders, with Infoplus it takes us a little over an hour and we now have better quality control! We're very happy with our partnership and are looking forward to growing our business with them.

Pros

This software is extremely flexible and the training has been very hands on.

Cons

You have to manually load item images - they state they are addressing this in the future.

Review Source

MO

Mia O.  
Operation associate  
Wholesale  
Used the software for: Less than 6 months

### "Review "

March 24, 2023

5.0

Info plus is great easy tool

Pros

Easy to use fast and efficient for the most of the time.

Cons

Loading on some days can take some time to load.

Review Source

RC

Rob C.  
Technical PM  
Warehousing  
Used the software for: 2+ years

### "IP 3P Review"

March 28, 2023

3.0

It is middle of the road

Pros

Ease of navigation and billing setup for warehousing

Cons

Ease of customization and support limitations. Email support only

Reason for choosing InfoPlus

Expediency of setup

Review Source

MR

Matteo R.  
Fotografo e Grafico  
Photography  
Used the software for: Less than 6 months

### "Buona interfaccia, troppo costoso"

July 20, 2023

4.0

Pros

Ho usato questo software per poco tempo per l'elaborazione per le etichette per le spedizioni

Cons

Molto ma molto costoso per chi volesse iniziare ad entrare in questo mercato

Review Source

AT

Andrea T.  
Sales Assistant  
Wholesale  
Used the software for: 6-12 months

### "Infoplus"

March 23, 2023

4.0

Pros

ease of use, great functions, ease of applying skus

Cons

minimal title characters allowed when titling or adding descriptions of products

Review Source

Response from Infoplus

March 24, 2023

Hi Andrea, Thank you for the review! You'll be happy to know that the item description character limit is on our roadmap to be updated very soon. That limit was in place due to space on 4x6 labels but we completely agree it needs to be enhanced.

AA

Angel A.  
Fulfillment Manager  
Printing  
Used the software for: Less than 6 months

### "Inventory management"

April 4, 2023

3.0

Pros

Inventory management was not too easy to use and did integrate.

Cons

Not too easy to navigate. I am used to a WMS type of program.

Review Source

DF

Dana F.  
Senior Project Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Good Product/Over Allocated Deployment Staff"

May 16, 2017

4.0

When fully deployed and all capabilities integrated InfoPlus is worth the money. Just prepare for a longer than necessary deployment period.

Pros

The application is fully functional and fully configurable. The table structures can be modified to meet the target organization needs.

Cons

Because it is flexible it requires a deployment team to optimize for your site. The deployment manager is you only POC with the company and they are allocated across many companies/projects. They also build deployment in sprints and the sprints run at 2-week intervals. Our deployment should have been smooth and quick. it has been long and painful. The base product is also deployed to a "legacy" customer base. InfoPlus won't change the base operations of the system if it alters the old legacy system. This led to more customization than needed.

Review Source

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