# Infigo Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infigo Software - reviews, pricing plans, popular comparisons to other Web to Print products and more.

Source: https://www.capterra.com/p/158603/Catfish

---

# 

 Infigo Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Infigo

## What is Infigo?

Infigo is the market leader in sophisticated web-to-print software solutions. We strive daily to push the boundaries of technology to inspire customers to focus efficiently while creating beautiful products online through an elegant user interface. Infigo provides businesses with customised e-commerce storefronts in minutes, even if they have no web design experience. Slashing operational costs and supercharging sales in multiple vertices.

## What is Infigo used for?

[Web to Print](https://www.capterra.com/web-to-print-software/)

Top alternative

Featured

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$1000

Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Infigo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.infigo.net/&name=Infigo)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infigo

4.6 (17)

VS.

[4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/)

Starting Price

$1000

Per Month

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (17)

Ease Of Use

4.6 (76)

Value For Money

4.7 (16)

Value For Money

4.7 (67)

Customer Service

4.8 (17)

Customer Service

4.6 (64)

## Infigo alternatives

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

Starting price

$550.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

82%

of reviewers

rated it above 4 stars

[4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/)

Starting price

$435.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[Printful](https://www.capterra.com/p/209769/Printful/)

[4.3 (76)](https://www.capterra.com/p/209769/Printful/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/209769/Printful/)

[View all alternatives](https://www.capterra.com/p/158603/infigo/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Performance Metrics

3.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Printing Services Integration

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Outsource printing services to a third party

Reporting & Statistics

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Templates

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

User Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Infigo 41 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Route documents and other data through one or more stakeholders for review and approval

Create and manage digital catalog of products/services with their details, specifications, and price

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Forecast the cost and resources required to complete a project

Record customer information, purchase history, and other notes

A website or login for customers to access information

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Alter the layout and content of reports

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Edit, touch up, and convert images for publishing

Store and manage images

Track and manage inventory levels to maintain proper supply

Manage and track all job information and associated tasks

Print from multiple store locations

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Preview materials before finalizing projects

Calculate rule-based prices for a product/service

Helps control, track and monitor printing processes

Outsource printing services to a third party

Customize the specifications of a finished product to meet the particular needs of a customer

Generate quotes or estimates for customers

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Create, design and manage workflows for repetitive tasks

Features

4.5 (17)

4.5

Based on 17 reviews

## Pricing

Value for money

4.7 (16)

Free Trial

Basic

$1,000

Per Month

Value for money

4.7 (16)

4.7

Based on 16 reviews

## Integrations

[

Trustpilot](https://www.capterra.com/p/169618/Trustpilot/)[

PayPal Commerce Platform](https://www.capterra.com/p/179252/PayPal-Checkout/)[

Stripe Billing](https://www.capterra.com/p/178774/Stripe-Billing/)[

TaxJar](https://www.capterra.com/p/163419/TaxJar/)[

Tharstern Desktop](https://www.capterra.com/p/143758/Tharstern/)[

EasyPost](https://www.capterra.com/p/204351/Shipping-Software/)[

printIQ Core](https://www.capterra.com/p/211063/printIQ/)

## Support, customer service and training options

Customer Service

4.8 (17)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.8 (17)

4.8

Based on 17 reviews

## User reviews

Overall rating

4.6

Based on 17 reviews

Filter by rating

5(10)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Dan P.

Head of print division

Printing

### "A Decade In — Still the Best Decision We Made"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 20, 2026

We’ve used Infigo for around ten years across both B2B and B2C, and it has been a reliable, powerful platform throughout. The shift to templates transformed how quickly and cleanly we can build new products, and the system has grown with us every step of the way. The support team is excellent, the platform is robust, and the pace of development is impressive. Infigo has become a core part of our business, and we’d happily recommend it to anyone looking for a flexible, future‑focused web‑to‑print solution.

Pros

The introduction of the template tools has been a complete game changer for us. After moving from ROI360, and earlier versions of Infigo where even small changes felt difficult, Infigo made it incredibly easy to add or update products and content without relying on code. The platform is flexible enough that our entire website—not just the storefront—runs on it. The support team is consistently responsive, knowledgeable, and genuinely invested in helping us succeed. The product evolves quickly, and it’s clear the team behind it is passionate about delivering a slick, modern system.

Cons

Because the platform evolves so rapidly, the backend can sometimes be tricky to navigate, with features moving or changing as updates roll out. There are also many features we likely haven’t tapped into yet simply because the system is so broad.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Sean O.

CEO

Printing

### "Catfish by Infigo Delivers What Printers Need to Be Competitive"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 8, 2021

We have had very high adoption and satisfaction with our corporate clients utilizing the system. Our entire office would agree, once a client is on the system, they love the system. The identified clients have been very easy to transition. We continue to work with our team to improve how we use the system. We continue to find better ways to implement the system. Again, ideally, knowing more upfront would help this happen best the first time, but we are finding even the bigger shifts relatively easy to make. There are minor tweaks that would make the larger changes easier to implement - some related to product setup specifically.

Pros

The product is very strong, but one of the greatest assets is the company and team behind it. They clearly have a well-thought-out, methodical approach to extending the product's features and functions. They are are not simply chasing the next sale and adding one feature to satisfy a new prospect. The system is extremely versatile. The editors such as mega editor and the basic Infigo personalization tools are excellent. We have seen them greatly improve the user experience within the last two years. And, the company listens to its customers to understand what we need to meet the demands of our clients.

Cons

Like any product, as it continues to develop, it has many features and functions available, but this can also cause challenges on understanding and implementing all the pieces. It's a good problem to have. The support team is constantly updating a knowledge base and is quick to respond to even the simplest of inquiries. However, it would be nice to see a bit more live or recorded training on the new features. This is candidly minor in the scheme to the offering, though. They clearly work toward cleaning up older features and organizing the administration of the system as best they can without disrupting current users.

Switched from

[XMPie Circle](https://www.capterra.com/p/175338/Circle/)

We were on the last version prior to Circle so this is more on XM Pie only. That product was great if you really wanted to code all your own user experiences / web sites, etc. It had very high functionality, but you had to code everything. There was nothing great out-of-the-box. We have been extremely happy with the move and have definitely not found limitations that are insurmountable. We made the switch primarily because the required customization with XM Pie was driving extremely slow implementation and release. We have overcome that challenge easily with Catfish.

Alternatives considered

[PressWise](https://www.capterra.com/p/133862/PressWise/)

Reasons for choosing Infigo

Most of the other systems we reviewed did not have any where near the editor tools that Catfish offered. They were more MIS systems mixed with Web2Print features. Catfish focuses on the storefront and does very well with it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TW

Tony W.

VP of Operations

Printing

### "Very Pleased with Infigo and Catfish "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 4, 2021

We are now able to catalog our products properly with google and we have seen a much higher conversion rate using the catfish platform.

Pros

I really like the multiple options that Catfish provides to our clients. Adding background color options and and multiple design choices has been well received.

Cons

The sales reporting and the limited shipping integration with FedEx has been a disappointment.

Switched from

[MyOrderDesk](https://www.capterra.com/p/228100/MyOrderDesk/)

We needed a more robust option, our old system was very limited. The Infigo team was instrumental in our transition .

Alternatives considered

[PersonalEffect StoreFlow](https://www.capterra.com/p/173455/PersonalEffect-StoreFlow/)

Reasons for choosing Infigo

The XMPie design team was very slow in responding to our requests, and very limited with what they could edit for our business needs. The Infigo team was able to provide us with all of the critical design and function elements that we requested.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JB

Jesse B.

Web Development Manager

Printing

### "Catfish, Swimmingly Sofisticated"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 29, 2021

We are bringing print orders into our shops using Catfish. It's working very well. Not being able to pass order related data back to Catfish from Tharstern has made some parts more manual, but push for feedback is encouraging.

Pros

Catfish is a scalable web2print platform that has some great integration features. Our MIS Tharstern integrates better than other platforms. Infigo Designer is a powerful template engine that excels in conditional content. MegaEdit is also a good template engine, that has endless product applications. Also, the support team has been great from the beginning. It's growing and that has been encouraging and noticeable.

Cons

It's not ready out of the box. Assembly is required, which is fine if you're a diligent coder. Although both design templates are great, having two to choose from and two to learn makes it difficult to master both and thereby fully utilize its capabilities. It would be nice to have just one that could possess the primary strengths of both. Also, there is some lack of functionality that is frustrating. No high-res proofing online, no file catalog for customers, no front end order overview (save order approval), no inventory dashboard.

Switched from

[Pressero](https://www.capterra.com/p/158641/Pressero/)

The existing depth of integration with our MIS, Tharstern and the room for growth far outmatched Pressero's.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2021

Hi Jesse, Thanks for taking your time to leave your review; we really appreciate it! We have been really pleased with the progress yourself and the Peczuh team have made with our platform, and especially excited to see you pushing the boundaries of our integration with our MIS partner, Tharstern. We are focusing our efforts on our new Arone theme, so we hope that it will make front end implementation easier without confusion of managing older themes. Keep up the great work; we look forward to watching your continued success! Infigo Software

JM

Jeremiah M.

Director of IT

Printing

### "Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 29, 2021

Pros

We were able to use Catfish with our MIS System and integrate it with our automation systems

Cons

The email setup is not easy when you require multi factor authentication

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

May 7, 2021

Hi Jeremiah, Thanks for taking the time to leave us a review. Peczuh have done an excellent job in replacing your existing Web-to-Print platform. It would be great to understand more about your concerns on email setup, and would appreciate if you could contact our team to discuss in more detail. Thanks again for taking your time to leave a review! Infigo Software

MK

Megan K.

Operations Manager

Printing

### "Catfish "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2020

Pros

Easy to use and the help desk is amazing to work with.

Cons

Some of the options I would like or come across that I would need are not available.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2020

Hi Megan, Thanks for taking the time to review our platform and service offering - we really appreciate your feedback! We are always adding new features (including the major releases announced during our recent customer webinar!) so if there are features you do require, please contact the support team to see how we can assist! Thanks again for your review! Infigo Software

SF

Sean F.

Manager, Technology and Development

Marketing and Advertising

### "Flexibility is what won us over"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 25, 2020

Pros

We have been offering web-to-print and ecommerce solutions to our clients for almost 20 years so we have seen the evolution of not only the technology available, but also the customer demand. What started as clients just needing a way to order static inventory items or business cards has evolved over the years to now needing a single-source to access all of their brand assets. Over the years, we had used multiple software platforms and also inherited other platforms from company acquisitions. This has led to many disparate systems serving a huge range of client requirements. When searching for a single platform that could accommodate all of our clients and their existing requirements, Catfish was the only one with the flexibility to do so. There are so many ways to customize the storefronts to make them completely different functionality-wise from each other. The ability to white label all of them is also a huge benefit. In the past, our web-to-print portals only involved our print templates developers, but now with Catfish's ability to create custom storefront themes and integrate into countless systems via the API, it's now a platform that involves everyone on the team to create bespoke solutions. The support team is also responsive and great to work with.

Cons

Due to all of the flexibility and options in Catfish, there are also a lot of questions on how some features work. There are many areas in the backend that aren't documented or have cryptic descriptions, so you're not sure what they do unless you try it and see, or reach out to support. Some of the features also either don't work as expected or are no longer supported. The Infigo Designer template creator plugin for Acrobat is 32-bit, so not supported on the latest versions of Acrobat or macOS. We're simply not able to update macOS because Infigo Designer wouldn't work.

Switched from

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 2, 2020

Hi Sean, Thanks for the comprehensive feedback on our platform - we really do appreciate the detail you have provided - especially as Bitstorm Connect / Think Patented are somewhat web to print veterans! We do pride ourselves on how flexible our platform is, as it allows us to work in so many different market segments. With regards to the Infigo Designer plugin; this will be replaced with the existing launch of our InDesign plugin later on this year which will provide even more power & functionality to your template building needs! We are looking forward to your continued success utilising our platform! Thanks Infigo Software

TG

Tom G.

Director Hertford & Wolverhampton

Printing

### "Love It"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

November 19, 2019

It’s our 3rd generation web 2 print solution and has been so readily adopted by our clients who love the client interface.

Pros

Covers all our needs and as new clients needs arise it can be enhanced further. Very happy user.

Cons

As the business has grown the ever greater need for development has meant the time to deliver these enhancements has lengthened. But the team are supportive and always available.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Hi Tom, We appreciate you taking the time to review our Catfish Platform. It is excellent to hear that Paragon Customer Communications 'Love it'! You are a valued customer, who we have seen grow their Web to Print offering over the past 4 years to something that is now an integral part of your organisation. We understand the feedback regarding the length of time to deliver bespoke solutions for yourselves, however, we are always striving to improve this. With larger development and QA teams than ever before, we are releasing new features for the entire community to make use of, as well as customer-specific upgrades. We look forward to being part of your continued success. Infigo Software

CH

Chris H.

Digital Workflow and Web to Print Manager

Education Management

### "The Web to Print system you've been looking for"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 11, 2019

• Overall, our experience with Catfish and Infigo Software has been the best business decision we’ve made in regards to software. Catfish has allowed us to grow our business and what we’ve been able to offer our customers. The software continues to evolve day after day and stay ahead of the trend. The support team behind the software is best-in-class and makes sure you as a customer are satisfied and helped in a timely manner. Being able to grow with a software company and their software has been amazing and we can’t wait to see what the future holds and we both like to push the boundaries of the software.

Pros

• Extremely customizable and dynamic templates. I had heard this statement over 100 times from other web to print providers, but they really mean it with Catfish. Believe me, you’ve never seen anything like it. Yes, making them very dynamic does require JavaScript knowledge, BUT having the ability to do that is the part that we like. • Frequent software updates with new features and integrations. • Fast and reliable system. • Site is very customizable. One thing that stood out the moment I found Catfish was that every site built with the platform looked different. As funny as that sounds, the majority of web to print solutions on the market do not allow much flexibility with frontend customization, so you can immediately tell what software is behind the site. • Powered by AWS • API integrations • Amazing order management system (known as the Shared Print Operations in Catfish) • The team behind Catfish. I will say this a million times if I have to, but the team behind the software is probably just as important as the software. The reason being is because a lot of companies want guidance when implementing a new system and most likely will have many questions. The Infigo team has setup a great customer support site for submitting questions and the turnaround time is typically within 12 hours if not less. The team is also looking out for you. Not many companies can say they are there for their customers as much as they are their software. That being said, Infigo has the best

Cons

• Advanced templates do require quite a bit of JavaScript knowledge and programming, but if you have someone in-house that knows JavaScript then it’s a piece of cake. • Could have more documentation around advanced scripting and API’s. • Too many settings in admin can become overwhelming on some screens.

Alternatives considered

[Pressero](https://www.capterra.com/p/158641/Pressero/)

Reasons for choosing Infigo

None of the other softwares provides the level of dynamic templates we were looking for and didn't seem to be growing at the pace we were looking for either. We wanted a software that was going to keep up with the times and a team that kept challenging the industry to evolve the web to print business.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 20, 2019

Hi Chris, Thanks for reviewing our platform; we really appreciate your feedback. We understand how important regular updates are to our clients with new features and fixes available weekly, so it is great to hear how well received this is! The Infigo team strive to deliver not only the best product but the best support too and working with users such as yourselves allows us to better these services. We are excited to see your continued development of your Catfish deployment with all of the incredibly intelligent dynamic templates your team create! Keep up the amazing work! Infigo Software

JL

Jason L.

Prepress Developer

Printing

### "Web to Print"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 24, 2019

Catfish has given us the ability to customize more products and features for B2B clients​ while opening us up further to allow B2C products.

Pros

The simplicity​ of features, most being drag and drop. Cookie cut websites and themes make it easy to push out new sites is a short period of time after the ​initial setup.

Cons

Multiple settings are not available to admins and must be managed by support. Multiple settings that are available to users are no longer supported or made for individual clients and do not work for other clients. Some of these settings include "band-aid" fixes for another issue, requiring multiple selections​ of various settings on different pages to work properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158603/infigo/reviews/)

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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