Catfish Ratings

Overall
4.5/5
Ease of Use
4/5
Customer Service
4.5/5

About Catfish

We offer a complete web-to-print solution for businesses across a range of industries in both B2C and B2B sectors. Our enterprise level ecommerce solutions allows you to create fully customisable and responsive websites, with fully integrated CMS, integrated and automated production workflow, and engaging personalisation and mass customisation possibilities. Learn more about Catfish

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Showing 10 of 10 reviews

Showing Most Helpful

Showing 10 of 10 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Jason L.
Prepress Developer
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 24, 2019

“Web to Print”

OverallCatfish has given us the ability to customize more products and features for B2B clients while opening us up further to allow B2C products.
ProsThe simplicity of features, most being drag and drop. Cookie cut websites and themes make it easy to push out new sites is a short period of time after the initial setup.
ConsMultiple settings are not available to admins and must be managed by support. Multiple settings that are available to users are no longer supported or made for individual clients and do not work for other clients. Some of these settings include "band-aid" fixes for another issue, requiring multiple selections of various settings on different pages to work properly.
Reviewer Source 
Source: Capterra
September 24, 2019
Dan A.
Workflow Manager
Printing, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
April 3, 2018

“Very comprehensive system.”

OverallI've used a lot of Web2Print systems in the past and over the last few years this has grown into the most comprehensive and feature full one of the bunch, whereas others have stood still.
ProsNew features are being added all the time. If you have an issue the support team will be able to point you in the right direction or at the very least help you implement a work around.
ConsSetting up some of the features can seem overly difficult, especially with the lack of documentation on a lot of the newer features. Whilst new features are always good, some of the older components could do with addressing. E-Commerce has come a long way in the last few years and the age of the e-commerce elements used in Catfish is starting to show.
Reviewer Source 
Source: Capterra
April 3, 2018
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Ian H.
Digital Web2Print Developer - Creative Artworker
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 4, 2018

“Great product, use it daily for creating items such as business cards to cinema listings. ”

ProsLove how versatile this product is, also its constantly evolving with new features coming out on a regular basis. Find the new layout really intuitive and pleasant to use. Support guys are really helpful and respond in good time to any issues. We have used it to lock in some main clients using megaedit through to basic static items for stock management with great success.
ConsFind the javascript wizard a bit tricky to use, some updated information on the support portal would be useful for basic functionality.
Reviewer Source 
Source: Capterra
July 4, 2018
Jason L.
Prepress Programmer
Printing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
March 29, 2018

“Great experience with Catfish! The product(s) are so versatile and customizable.”

OverallI have yet to find something this software is not capable of doing in some way or another with default features or customize JavaScript.
ProsCustomization. Flexibility. Ability to add rules and scripting very easily with the JavaScript Wizard. Ease of setting up or viewing JavaScript to modify making complex functions outside of the wizard.
ConsDuplicate settings in various area of the Admin area, where all have similar effects, but must be turned on or off separately, after they around found first. Legacy settings that are shown in Admin, but case parts of the sites to crash or not function correctly. "Unknown" settings.
Reviewer Source 
Source: Capterra
March 29, 2018
Simon S.
Marketing Manager
Printing, 1-10 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
July 5, 2018

“Great User Experience and 1st Class Support”

OverallThe ability to offer multiple Web to Print Portals tailored to each of our clients needs.
ProsThe end product is simple, intuitive and easy to use. The flexible platform offers multiple ways to customise and personalise portals depending on your project requirements. The ongoing support from the development team on the helpdesk is both responsive and extremely helpful.
ConsFrustrating when some elements don't work as they should (these are resolved quickly though via the support team). Some elements and functions present in similar platforms could be added to enhance the user experience.
Reviewer Source 
Source: Capterra
July 5, 2018
Sam B.
Digital Marketing Assistant
Printing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 8, 2019

“Great Kit for Running Mulitple Portals”

OverallVery good overall. Great software, easy to use and it leaves us with extremely happy customers
ProsThe fact that you can have multiple portals all running at the same time but access all jobs from the same operations list is a huge benefit. The software is also easy to get to grips with and very intuitive.
ConsOccasionally there have been times when the customer support has taken a long time to respond
Reviewer Source 
Source: Capterra
August 8, 2019
Verified Reviewer
Printing, 11-50 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
March 20, 2019

“Easy to use web 2 Print platform”

OverallWe are able to offer web 2 print ordering & creation platform to our customers
ProsQuite an intuitive layout of tools and options especially in the mega-edit area of the platform
ConsCreating email broadcast lacks the functionality of other emial bradcast providers.
Reviewer Source 
Source: Capterra
March 20, 2019
Verified Reviewer
Printing, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
October 24, 2018

“Catfish”

OverallA new route to market became a little easier with the use of Catfish and the flexibility of the software allowed us to offer existing and new clients solutions that tailored to them.
ProsFlexible and easily configured Helpful support
ConsNot all options are where you expect them to be. Little readily available documentation or manuals
Reviewer Source 
Source: Capterra
October 24, 2018
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Mark S.
CEO
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Reviewer Source 
Source: Capterra
March 28, 2018

“Outstanding software and outstanding team.”

ProsSupport and resolution of stuff. The team has been outstanding in teaching me and figuring out workarounds to work in our workflow.
ConsComplex to learn but this is to be expected in powerful software. Perhaps more videos tutorials on youtube would help.
Reviewer Source 
Source: Capterra
March 28, 2018
Avatar Image
James R.
Managing Director
Printing, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
April 9, 2018

“Great communication with UK based Tech support”

OverallNew revenue stream and acces to a wider market.
ProsFlexibility of the software and the willingness of Infigo to pass on benefits developed for other clients through the regular updates.
ConsAlthough it is possible to manage the software without an in house developer, in order to reap the best rewards we have found it neccessary to employ additional staff to manage and develop new sites.
Reviewer Source 
Source: Capterra
April 9, 2018