Who Uses This Software?

Small, medium and large sized business.


Average Ratings

4 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SapphireOne
  • www.sapphireone.com
  • Founded 1986
  • Australia

About SapphireOne

SapphireOne is an Enterprise Resource Planning (ERP) application with rich accounting software functionality that has been available since 1986. It is a complete financial management software suite combining Accounts, Inventory, Job/Project Management, Assets, HR, Payroll, Document management, Business Activity Statement (BAS), Standard Business Reporting (SBR), VoIP SoftPhone, Customer Relationship Management (CRM) all in the one. Features & flexibility are the main focus of SapphireOne.


SapphireOne Features

  • Accounting Management
  • CRM
  • Dashboard
  • Distribution Management
  • Enterprise Asset Management
  • Financial Management
  • HR Management
  • Inventory Management
  • Project Management
  • Purchasing
  • Sales Management
  • Supply Chain Management
  • Warehouse Management

SapphireOne Reviews Recently Reviewed!

SapphireOne is worth the investment

May 22, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Comments: We have been using their software for many years and it is always progressive. Its diversity has been great for creating a central source for ALL our accounting needs. We have found it to be an excellent solution for all our ERP, Accounting, CRM needs. So we don't need any third party support to supplement our requirements

Pros: It is a convenient and robust solution with all the features to cover our needs as Timber Wholesalers and Timber Moulding Specialists. SapphireOne support team delivers excellent customer service , addressing all concerns and issues with prompt attention.

Cons: The vastness of SapphirOne's capabilities can sometimes be overwhelming for new users, but the program being complex is not necessarily complicated and they are more than willing to assist new staff.

Sapphire One - Not for the faint hearted but worth the effort

Feb 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Comments: As a small "niche products" retailer/wholesaler, we wanted a software package that would integrate all of our accounting and sales functions, that was relatively simply to operate, but had sufficient underlying sophistication to meet the needs of a growing and diversifying business. Initially, we wondered whether we had made the right choice, but as the software evolved and as our appreciation of its capabilities grew, those fears were put to rest. Apart from the sale of products through our showroom, our company provides Technical support, delivers classroom style training programs, has an equipment hire service and an online shop. Sapphire one accommodates these activities either directly or in tandem with supplementary software. We are now totally dependant on Sapphire one for the daily conduct and the effective management of our business.

Pros: 1. Logical 2. Reliable 3. Disciplined with strong audit and security controls. 4. Flexible 5. Constantly evolving functionality. 6. Prompt, effective support.

Cons: 1. Some functions such as the hire, training and online shop require further refinement to meet the particular needs of our business. In these instances, we have been able to establish effective lines of communication between Sapphire One and the supplementary programs we use. 2. Development of the Sapphire One software to meet your specific requirements (customizing), attracts not only a development cost (which is understandable) but also an ongoing annual fee of 25% of that cost. This ongoing fee continues to restrict the amount of customisation we are prepared to sanction.

Recommendations to other buyers: Good, sophisticated, reliable software that is constantly evolving and is well supported. Test your activities thoroughly on Sapphire One trial software to ensure it gives you the daily utility and overall outcomes you want.

Best Mac OS ERP Accounting Software in the market

Feb 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
Likely

Comments: We have been a SapphireOne user since 1995. As a family business I am constantly reviewing the market looking at various business solutions and to date we have not seen anything in the market that even comes close to comparing to SapphireOne and the Sapphire Webpack.

We have deployed this application in our business worldwide. What we find as a standout with this application, is the unique working relationship we have with their development team.

We are regularly making requests for additional features and functions in both the client server product and the web product and the development team implement our requests in an extremely timely manner.

The features included as standard make SapphireOne fantastic value - Microsoft Excel link, warehousing and sales rep functionality with barcode scanning and iPhone/iPad integration, advanced document management (paperless office!), runs on Mac and/or Windows, Payroll, and much more.

Excellent software

Jan 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using the SapphireOne software for over 10 years. I work in a large organization and we have a lot of extremely demanding requests, which SapphireOne meets on a daily basis.
The SapphireOne support team are very efficient for their assistance with any queries and issues that we may have. They are always happy to hear suggestions for new features and functionality.