---
title: "Personio Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Personio Software - reviews, pricing plans, popular comparisons to other Human Resources products and more."
source_url: "https://www.capterra.com/p/158622/Personio/"
page_type: "product"
language: "en"
---

# 

 Personio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Personio

## What is Personio?

Personio is Europe's leading HR software for SMEs. People Workflow Automation, the recently launched category of HR software, is part of Personio’s mission to help companies remove delays and realize opportunities with optimized people processes. Personio covers all core HR tasks, like personnel administration, recruiting, and payroll, in one software and ensures cross-departmental, automated processes, seamless integrations, and customizable HR reports.

## What is Personio used for?

[Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Recruiting](https://www.capterra.com/recruiting-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 314 user reviews

Reviews sentiment

Positive

89%

Neutral

7%

Negative

4%

Pros & cons

Responsive and helpful assistance

Intuitive and accessible platform

Frequent technical problems and delays

Starting price

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Attendance Tracking / 2026
-   Talent Management / 2026
-   Payroll / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Personio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.personio.de/&name=Personio)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Personio

4.3 (314)

VS.

[4.3 (1,854)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (314)

Ease Of Use

4.3 (1,853)

Value For Money

4.1 (251)

Value For Money

4.2 (1,511)

Customer Service

4.4 (285)

Customer Service

4.1 (1,582)

## Personio alternatives

Highest Rated

[4.9 (4,850)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.6 (3,512)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.6 (5,303)](https://www.capterra.com/p/153140/Connecteam/reviews/)

Starting price

$29.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[4.4 (1,371)](https://www.capterra.com/p/130949/Paycom/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158622/Personio/alternatives/)

## FAQs about Personio

Overview

### What problems does Personio solve?

Personio solves fragmented HR administration, spreadsheet-based employee records, manual leave and time-tracking workflows, and disconnected recruiting, onboarding, and payroll prep. HR teams, managers, employees, and accounting staff benefit most by gaining self-service access, clearer approvals, centralized documentation, automated reminders, and faster reporting across growing or multi-country organizations.

Answer based on 210 reviews

Overview

### Which roles and teams benefit most from Personio?

Personio is most used by HR leaders, HR generalists, recruiters, and people operations teams that manage hiring, onboarding, employee data, time off, and performance workflows. Executives, founders, and finance leaders benefit from centralized workforce records, reporting, and approval processes that improve headcount visibility, payroll coordination, and operational oversight.

Answer based on 314 reviews

Talk to an expert

### More questions?

Ask our experts

Overview

### What company size and industries is Personio built for?

Personio is specialised for small and medium-sized companies with 10 to 5000 employees, led by small businesses at 61% and IT and services at 15%. It also serves midsize businesses at 30%, with frequent use in computer software at 11% and financial services at 7%.

Answer based on 314 reviews

Features and Usability

### What are the key features of Personio?

Personio includes core HR management features like employee records, document management, payroll, and employee self service, plus time tracking, attendance tracking, and vacation and absence management. Differentiating capabilities include applicant tracking and recruiting workflows, onboarding and offboarding, workflow automation, org charts, and reporting for HR metrics and pre-payroll processes.

Answer based on 144 reviews

Integrations

### Which third-party tools and platforms does Personio integrate with?

Personio integrates with Microsoft Outlook, Microsoft Teams, Gmail, Greenhouse, ZEP, and Dataddo, with additional connections such as ATOSS Staff Efficiency Suite and Leapsome. Its catalog lists more than 100 integrations overall, covering email and calendars, recruiting, time tracking, analytics, and employee experience tools.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Personio?

Personio is generally quick to onboard for employees, managers, and other nontechnical users because the interface is intuitive and needs little formal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins may need more time during setup, while some reviewers note the training-management area is less developed.

Answer based on 19 reviews

Getting Started and Support

### What customer support options does Personio offer, and how do users rate the experience?

Personio offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, helpful, and quick, with useful articles and guidance during setup. Still, some report long response times, unresolved tickets, inconsistent follow-through, and difficulty getting effective help for more complex issues.

Answer based on 104 reviews

Security

### How does Personio handle data security and access control?

Personio uses configurable employee roles, detailed access rights, limited-access profiles, and token-based authentication, with some reviewers also mentioning two-factor authentication. Users generally find permissions effective, but some report rigid or imprecise access roles, inconsistent permissions, difficult authorization setup, and occasional login problems with tokens or sign-in options.

Answer based on 29 reviews

## Who uses Personio?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and helpful assistance

90% positive reviews out of 96

Most reviewers appreciate customer support for its quick responses, helpful resources, and ongoing assistance after implementation.

Carina G.

Senior HR Project Manager - Learning Development, 1,001 - 5,000 employees.

"Prioritizing customer satisfaction, Personio emphasizes a robust customer success program."

Frequent technical problems and delays

61% negative reviews out of 44

Most reviewers report bugs and issues, citing persistent errors, slow fixes, and unreliable reporting functionality.

Intuitive and accessible platform

90% positive reviews out of 71

Most reviewers find ease of use important, highlighting intuitive navigation, clear design, and quick onboarding for all users.

Comprehensive HR process automation

91% positive reviews out of 47

Most reviewers describe hr management as streamlined, centralizing data, automating tasks, and reducing manual workload.

Joshua W.

Research Associate, 51 - 200 employees.

"What I really like about Personio is how it brings so many HR processes together in one place."

## Features

AI summary

Based on 14,356 Human Resources reviews

Capterra data shows that buyers of Human Resources software rank the following features as their top priorities:

-   **Employee Management** (**43%** of reviewers rated this feature as critical)
-   **Payroll Management** (**59%**)
-   **HR Management** (**45%**)

Personio supports all three features that reviewers rate most highly: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses maintain accurate employee records, handle payroll tasks correctly, and manage core HR processes in one place, allowing teams to work more efficiently and keep day-to-day people operations organized.

Employee Management

4.3 (24)

83.33% of 24 reviewers that rated this feature as important or highly important

Track employee schedules, availability, and performance across projects and tasks

Payroll Management

3.9 (94)

75.53% of 94 reviewers that rated this feature as important or highly important

Manage employee salary processes, data, taxes, and records administration efficiently

Employee Database

4.5 (133)

81.95% of 133 reviewers that rated this feature as important or highly important

Electronic storage of staff/employee contact information and job status in a centralized repository

Time & Attendance

3.8 (38)

68.42% of 38 reviewers that rated this feature as important or highly important

Track and manage employee's work hours to improve payroll accuracy

Time Off Management

4.1 (47)

65.96% of 47 reviewers that rated this feature as important or highly important

Track and manage employee time-off, vacation, and sick leave requests

HR Management

4.3 (99)

84.85% of 99 reviewers that rated this feature as important or highly important

Automates core HR functions such as talent management, employee evaluation and learning management

Personio 119 features

### All Features
- 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Ad hoc Reporting: Generate one-off reports that meet information requirements
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Approval Workflow: Route documents and other data through one or more stakeholders for review and approval
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Attendance Tracking: Track the attendance of specific individuals or groups
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Benefits Management: Record employee's benefit plans and selections throughout career progression
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Candidate Management: Build, track, and maintain relationships with candidates
- Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes
- Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines
- Candidate Tracking: Record interactions, notes, and developments with candidates
- Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement
- Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates
- Clock In/Out: Track employees' arrival and departure timings for payroll purposes
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies
- Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels
- Competency Management: Catalog, manage, and develop employee skill sets
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Security: Protect sensitive data for digital privacy
- Data Visualization: Graphical representation of data
- Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Electronic Forms: Digital forms that are shared and accessed online
- Electronic Signature: Digitally sign online documents
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Engagement: Tools to improve and measure employee satisfaction and involvement
- Employee Handbook: Create and share a new employee handbook with helpful information
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities
- Employee Portal: Online portal where employees can access and track their own information
- Employee Profiles: Centralized storage for employee data, records, and performance metrics
- Employee Self Service: Gateway through which employees can access the system
- Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service
- For Small Businesses: Designed for small businesses
- Goal Management: Allows employees to set and manage work or career related goals
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Internal HR: Designed to be used by internal recruiters or HR hiring managers
- Interview Management: Create and track interviews with a reminder system
- Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview
- Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences
- Job Description Management: Create, share, and manage the distribution of job descriptions/duties
- Job Management: Manage and track all job information and associated tasks
- Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)
- Job Requisition: Request a new hire, explain the need, and determine available budget
- Leave Tracking: Manage and track employee attendance
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts
- Multi-Location: Manage and support multiple locations
- Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts
- Orientation Workflow Management: Create orientation programs for new employees or students
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently
- Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more
- Performance Appraisal: Evaluation process that provides feedback on an employee's job performance
- Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Project Time Tracking: Measure time to completion or hours worked for projects
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs
- Resume Storage: Upload and store resumes
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Secure Data Storage: Securely stores data to prevent data loss or breaches
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Sick Leave Tracking: Track and manage sick leave time
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more
- Survey/Poll Management: Create and administer polls and surveys
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions
- Task Management: Create, manage and track all task activities and progression
- Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment
- Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Off Requests: Tools that allow employees to request/schedule time off
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Timesheet Management: Track the amount of time spent on a job or task
- Training Management: Track employee/learner's progression through training programs
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Wage Garnishment: Automatically subtract garnishments from wages
- Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.1 (314)

4.1

Based on 314 reviews

## Pricing

Value for money

4.1 (251)

Free Trial

[View pricing plan details](https://www.capterra.com/p/158622/Personio/pricing/)

Core

Custom Quote Available

It includes:

-   Advanced Document Management
-   E-Signature
-   Employee Profile Management
-   Preliminary Payroll
-   Onboarding / Offboarding
-   Advanced Report Builder
-   Approval Workflows
-   Organisation Charts

Core Pro

Custom Quote Available

It includes:

-   Oauth
-   Public API
-   Advanced role-based permissions
-   Absence Management
-   Mobile App
-   Time & Attendance Tracking
-   Integration with Microsoft Entra ID​
-   Onboarding and Offboarding

Value for money

4.1 (251)

4.1

Based on 251 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Gmail](https://www.capterra.com/p/202338/Gmail/)[

Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[

Indeed for Employers](https://www.capterra.com/p/161381/Indeed/)[

GitHub](https://www.capterra.com/p/129067/GitHub/)[

LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (285)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (285)

4.4

Based on 285 reviews

## User reviews

Overall rating

4.3

Based on 314 reviews

Filter by rating

5(154)

4(124)

3(22)

2(6)

1(8)

Mentioned topic

Sorted by most recent

EA

Estrella A.

Software engineer

Computer Software

### "Personio: Great for Daily HR, But Chat Needs Work"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

2.0

2.0

Likelihood to Recommend

8/10

July 9, 2026

For over 2 years, it’s been our reliable daily HR app. While it completely lacks project management features, it offers solid value for money and keeps our day-to-day workplace requests simple and straightforward.

Pros

It’s incredibly easy to use for daily HR tasks. Requesting time off, tracking hours, and checking my payroll documents takes just a few clicks, which fits perfectly into my engineering workday.

Cons

The built-in chat and messaging features for HR requests can feel buggy at times. When issues pop up, customer support takes too long to respond to our internal tickets.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BL

Barbara L.

Head of HR

Renewables & Environment

### "Gutes Produkt, wenn der Support nicht so schlecht wäre"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

1.0

1.0

Likelihood to Recommend

5/10

June 8, 2026

Zu Beginn, als Personio noch ein junges Unternehmen war, war alles super. Man hat den Kundendienst angerufen und das Problem war in 2 Minuten gelöst. Aktuell verbringt man sehr viel Zeit, um mal zu einem Punkt zu gelangen, wo man eine Frage an den Kundensupport richten kann. Sobald man Kunde ist, wird man wie eine heiße Kartoffel fallen gelassen. Ich kann Personio sehr empfehlen (also das Tool), wer sich aber einen Super Kundensupport erwartet, wird enttäuscht werden.

Pros

Funktionalität und der modulare Aufbau, insbesondere das Recruiting Tool sind super. Man kann viel selbst anpassen. Die Implementierung war sehr strukturiert und einfach. Der Support während der Implementierungsphase super.

Cons

Kundendienst, sowohl Sales Support als auch Technischer Support sind derzeit sehr schlecht. Man dreht sich im Kreis mit einem KI-Agenten. Erstellte Tickets und Bitten von einem Menschen kontaktiert zu werden bleiben unbeantwortet. Man wird immer wieder auf den Support vom KI Agenten und die Personio Community verwiesen. Also hilf dir selbst und mit der KI.

Alternatives considered

[HiBob](https://www.capterra.com/p/156106/Hibob/)

[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/)

[Odoo](https://www.capterra.com/p/135618/Odoo/)

[Sage HR](https://www.capterra.com/p/128705/SageHR/)

Reasons for choosing Personio

War schon ein bekanntes Produkt, einfache Bedienbarkeit. Zu dieser Zeit war der Kundensupport noch gut.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Karen Allyson C.

HR

Internet

### "Ottimo prodotto"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 14, 2026

Nel complesso è un ottimo strumento per la gestione delle risorse umane, soprattutto per aziende in crescita. Semplifica molti processi amministrativi e migliora l’organizzazione interna. Dopo una breve fase di apprendimento, diventa molto efficace nell’uso quotidiano.

Pros

Interfaccia intuitiva e facile da usare anche per chi non è esperto HR. Ottima gestione centralizzata dei dipendenti (ferie, presenze, documenti). Molto utili le automazioni che fanno risparmiare tempo e riducono gli errori. Buona anche l’integrazione con altri strumenti.

Cons

Alcune funzionalità avanzate sono limitate o richiedono configurazioni complesse. Il costo può essere elevato per piccole aziende. A volte il sistema può risultare lento o poco flessibile su personalizzazioni specifiche.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Anonymous User

Administrative Director

Photography

### "Personio is Great"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 18, 2026

Overall this is a great product and I have no plans of changing it anytime soon. I can do all my administrative task

Pros

Personio is great value for money and the customer support is fantastic. I can manage payroll and employee management, and the learning curve is very quick

Cons

I did not have any problems, that I can identify. And to be fair I had a bit of issues understanding the process automation, but I understood it quickly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KK

Konstantino K.

IT-Supporter

Information Technology and Services

### "Personio ein übersichtliches Personaldatentool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

November 25, 2025

Pros

Übersichtliche Struktur der Website und sehr schönes Design. Daneben findet man alle Informationen intuitiv.

Cons

Der einzige Nachteil für mich an Personio ist, dass ich gerne mehr Darstellungsmöglichkeiten für Dokumente hätte.

Switched from

[DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/)

Firma hatte den Wechsel von sich aus angestoßen

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Katharina S.

Account Executive

Computer Software

### "Sehr gute Entscheidung, würden wir sofort wieder machen "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

October 9, 2025

Pros

Einfache Handhabung, vielfältige Möglichkeiten, Übersichtlichkeit, gute Anbindung an weitere Software-Tools

Cons

Soweit alles bestens, es gibt bisher nichts das mich oder die Kollegen stören würde, wir sind sehr zufrieden.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

Joshua W.

Research Associate

Staffing and Recruiting

### "A practical HR-Tool that simplifies everyday processes"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 10, 2025

Overall, I’m very satisfied with Personio. It really makes HR processes smoother and saves a lot of time, both for me as an employee and for the company as a whole. Even though there are small areas for improvement, the positives clearly outweigh the negatives. I can definitely recommend Personio to any growing company that wants an efficient and transparent HR solution.

Pros

What I really like about Personio is how it brings so many HR processes together in one place. Things like vacation requests, time tracking, and payroll are all much easier to handle, both for employees and for HR itself. The interface is clean and intuitive, so you don’t need a long learning curve to get started. I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR.

Cons

On the downside, some features can feel a bit slow or clunky, especially when it comes to loading times or switching between sections. Also, the reporting functions could be more flexible — sometimes you wish you had a bit more customization. And while the software covers most core processes, a few smaller workflows still have to be done manually.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AN

Anonymous User

COO

Information Technology and Services

### "Solid for payroll, but clunky for other HR needs"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

September 9, 2025

Overall, we're happy, but we use other additional tools for HR processes like onboarding, offboarding, hiring.

Pros

\- Payroll is easy to set up and runs smoothly with minimal effort - Simple connection with our tax advisor and straightforward document sharing with the team - Time off, absence, and sick leave management works very well

Cons

\- Other features are difficult to use and not very flexible - Onboarding and offboarding are heavy processes with limited customization. e.g. once an item is checked, it cannot be unchecked. Only templates are available, so every new employee requires a new template (no way to add additional tasks) - Navigation is tricky and often unintuitive - Support is complicated, only the owner can contact them, not even an admin

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FG

Florian G.

Travel Manager

Leisure, Travel & Tourism

### "Übersichtliches und benutzerfreundliches HR-Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 16, 2025

Ich komme mit Personio gut zurecht. Es ist ein hilfreiches Tool für alles rund um HR. Ich habe einen guten Überblick und muss nicht jedes Mal bei HR nachfragen – das spart Zeit und macht vieles einfacher.

Pros

Ich finde die Seite sehr übersichtlich. Ich sehe direkt meine Abwesenheiten, Lohnabrechnungen und wichtige Dokumente. Auch Urlaubsanträge kann ich ganz einfach stellen. Alles ist leicht zu finden und selbsterklärend.

Cons

Manchmal lädt die Seite etwas langsam. Es wäre auch schön, wenn man zum Beispiel Urlaub und Krankheit besser farblich unterscheiden könnte.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PF

Polly F.

Treasury Manager

Financial Services

### "All-in-One HR Solution That Scales with Us"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 12, 2025

We’ve been using Personio for over two years and it’s been a great improvement. Before, we relied on multiple tools to cover what Personio now offers in one place. Having everything consolidated — from employee records to time off management — makes our processes much more efficient. We also appreciate how easily it integrates with other tools like our expense management software.

Pros

The platform is easy to navigate with a great user experience. We love how it gives a clear overview of all colleagues across the company — it really helps us stay connected and organized.

Cons

Nothing major, the newest updates in the design look good but I need to learn how to walk through it. Overall, Personio works very well for our needs.

Switched from

[Workable](https://www.capterra.com/p/130175/Workable/)

We were glad with personio, and wanted to integrate our process in one software to gain efficiency and reduce costs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158622/Personio/reviews/)

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