Best For

Personio's customers are small and medium-sized businesses from all industries with 10 to 1000 employees.

Product Details

Personio supports SMBs in the planning and structured execution of their recruiting tasks by improving and accelerating recruitment processes: Place job ads more quickly and be able to make systematic decisions. Fill critical positions quickly with the right candidates by using multiposting. Find out which channels work best for you. Base decisions on more than your gut feeling with dashboards. Clear interfaces and great support make sure that Personio operates smoothly in less than four weeks.

Contact Details

Personio

http://www.personio.de/

Founded in 2015

Located in Germany

Recruiting Job Overview
Employee Profile
Onboarding Checklist
Payroll
Reporting

Starting Price

Free Trial

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Personio Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal
Compensation Plan Modeling
Dashboard
HR Metrics Library
Leave & Absence Reporting
Predictive Modeling
Recruiting Management
Succession Planning
Talent Management
Trend Analysis
Turnover Tracking
360 Degree Feedback
Applicant Tracking
Benefits Management
Compensation Management
Employee Database
Employee Profiles
Onboarding
Payroll Management
Performance Management
Recruitment Management
Self Service Portal
Time & Attendance Management
Time Off Management
Document Management
E-Verify/I-9 Forms
Electronic Forms
Electronic Signature
Employee Handbook
Job Description Management
Orientation Management
Self Service Portal
Task Management
Training Management
401(k) Tracking
Benefits Management
Check Printing
Direct Deposit
Multi-Country
Multi-State
Payroll Reporting
Self Service Portal
Tax Compliance
Vacation/Leave Tracking
W-2/1099 Preparation
Wage Garnishment

Personio Reviews

Overall
4.5/5
Ease of Use
4.5/5
Customer Service
5/5

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Showing 50 of 85 reviews

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Showing 50 of 85 reviews

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Reviewer's Role
Length of Use
Frequency of Use
Isabel H.
Human Resources Project Manager
Information Technology and Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 19, 2019

“The one-stop solution for better HR”

OverallOur overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner.
ProsWe greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders.
ConsSince we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with.
Reviewer Source 
Source: Capterra
August 19, 2019
Christian S.
Manager Corporate Services
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 5, 2019

“Happy administrator feedback”

OverallOn the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations). Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured.
ProsIt can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly.
ConsPartly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things.
Reviewer Source 
Source: Capterra
September 5, 2019
Avatar Image
Thomas K.
Director HR
Legal Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 4, 2019

“A very good decision I am still proud of”

OverallDifficult. I like it! Had some experience with Workdays in the company before and was at the beginning a kind of sad that little business has not the budget for such software. But now I am even happier because Personio not only is quiete as good - it is even better for small business purpose because it's less complex and allowes to stremline processes better for our needs.
ProsIt's HR Software with service for every employee, managers etc. - and so what I like most is, that nearly everybody likes to use it though we did not have much training effort. Big benefit (usualy) is as well, that Personio has an ongoing development nad gets even better every month.
ConsSome "improvements" - especially in design - are not really steps forward but seem to complicate work - but usually respective suggestions are heared and drawn into account.
Reviewer Source 
Source: Capterra
September 4, 2019
Anna Z.
Junior Finance Managerq
Financial Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
3/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 3, 2019

“Great tool for monitoring all your HR related tasks”

OverallWe have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app.
ProsThe support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team.
ConsIt's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change.
Reviewer Source 
Source: Capterra
September 3, 2019
Avatar Image
Melina F.
People Operations Manager
Automotive, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 3, 2018

“All in all a great software with a wide range of helpful features for HR & high data protection”

OverallAll in all our company is very satisfied with Personio. Especially to emphasize is the very friendly customer service. Personio takes care of the needs and problems and tries to improve continuously. Furthermore we have to highlight that the bugs we had to deal with became much less.
ProsCompared to other software for HRM, it is very easy to understand and to handle for the whole company with a great interface and all useful functions you need for a good HR management, including a safe data protection which is very important. It is well structured and helpful for the preparatory payroll (incl. time tracking of working students etc). The Customer Support is always friendly, fast and helpful- until now we have never had a negative experience. Great price-performance ratio. From recruiting-side, a big plus is that you can easily customize the evaluation forms. In general, Personio develops the software continuously and implements new helpful functions. (+introductions via little webinar's).
ConsSometimes the reports are not correct or have bugs. For the recruiting area, there is still some room for improvement, for example, the integration with outlook. Although it has become much less, there are still every now and then bugs which sometimes effects the communication with the candidate negatively.
Reviewer Source 
Source: Capterra
September 3, 2018
Anne W.
HR Manager
Internet, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 13, 2017

“no more excel files, all informationen together when we need it. webbased!”

OverallWe have more time to spent in other subjects, no more excel lists and very important. All the informationen are current all the time and available to everyone from anywhere at any time.
ProsIt is very easy to use, even if you are not that talented in software/IT, it is very very dynamic and adaptable and the combination in Admininstration and recruiting is perfekt. Personio saves almost half of all work steps and you can include the employee excellent in many of the processes. The allocation of roles works very well and is very thoughtful. And what we really have to highlight. The Customer Support!! Very helpful, professionell and friendly!!! And a very good thing. The Webinare!! this is a perfekt way to get to know everything even better.
ConsThere is actually nothing i do not like about the software. It ist very very complex and I still have the feeling that I only know and use 50% of it. But that is a problem I have!! It is not about the software. I have to spent more time on it! Maybe one thing: holiday: if there is a termination and I I finish the employment relationship in Personio the paid vacation days are still the same and do not automaticaly reduce.
Source: Capterra
June 13, 2017
Elena L.
Head of People & Culture
Computer Games, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 9, 2019

“One of the best HRIS in Germany”

ProsIt's the best HRIS that I've tried so far. It has tons of features, attributes and process that we can customize according to our needs. The support is very fast, helpful and friendly.
ConsSometimes it is a bit complicated to use, but it comes with all the features and configuration possibilities. I am missing a couple of features, like an overview of the employee's promotions/titles and reports indicating promotions.
Reviewer Source 
Source: Capterra
September 9, 2019
Florian E.
CFO
Computer Software, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 19, 2019

“Game Changer in our HR Efficiency”

OverallActually, as a fast-growing company 2 years ago, we were just looking for a recruiting solution and found Personio. Already during the two-week test phase we had all our employees with many individual attributes live on their own and only on the basis of the educational Videos. We now have a vast variety of templates so we can do a lot of manual work more efficiently through Personio and focus on strategic HR topics. And this, although we do not use some features because they do not fit our processes, such as Performance or payroll.
ProsEase of use Excellent UI Great flexibility with templating, Attributes etc. Automatisation of the Recruiting Process Highly efficient
ConsNo Datev interface Many of our suggestions were received as feature requests, without feedback and without implementation Many new developments, especially in recruiting, have not led to an improvement, but have taken the clarity
Reviewer Source 
Source: Capterra
September 19, 2019
Avatar Image
Janosch F.
Human Resources Consultant
Computer Software, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
November 16, 2018

“Excellent, powerful product, great customer service and support”

OverallIf I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further.
ProsThe functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better.
ConsI can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there.
Reviewer Source 
Source: Capterra
November 16, 2018
Verified Reviewer
Renewables & Environment, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Perfect usability and a great holistic system!”

ProsThe holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable!
ConsThere a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things!
Reviewer Source 
Source: Capterra
September 11, 2019
Sonja G.
Management Assistant
Logistics and Supply Chain, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 15, 2019

“Great, user-friendly HR-Software for SMUs”

OverallWe are a small start-up with no designated HR manager and needed a system that would allow management to manage all kind of absences (illness, holidays, business travels) and track attendance of student employees. We wanted a solution that would allow employees to manage most of the data themselves, only to be authorised or checked by management. Personio is perfect for this use. Employees can keep track of their digital personnel file, see who is in the office or absent thanks to a good all-company-absence-calender, see how much holidays they have left and plan their paid holidays (which can be authorised or declined in the system by management), upload sickness certificates and even track the worked hours. We are very happy with the performance of the system and are confident missing functionality will be developed by Personio within the next months (app etc.). I would definitely highly recommend the system.
ProsThe software is very intuitive, has a very attractive design and makes it fun to use it. The service ist outstanding - from the first contact with Personio all staff was super attentive, pro-active and solved all problems within hours. The implementation process was quick and easy (thank you representative!), great online tutorials are available.
ConsI am missing a mobile app (in development). In some aspects the software is perfectly designed for a designated HR manager - message configuration options should be optimised for small start-ups with multi-functional staff - but nothing that could not be "solved" with a bit of trickyness ;).
Reviewer Source 
Source: Capterra
July 15, 2019
Max H.
CFO
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Great one-stop HR solution”

OverallIt is a great tool if you are looking for a one-stop solution to deal with your HR IT needs. Helps you a lot to stay in compliance with process frameworks and legal restrictions. Great support.
ProsHolistic HR solution (no need to transfer data from one system to another) Very good customer support Can be set up as easy-to-use self-service platform for employees Ensures process (e.g. ISO 9001) and legal (e.g. employment law) compliance in HR GDPR compliant platform Price/value is great
ConsReport section can be improved on the recruiting side Edge-cases in user rights management need to be improved UI/UX is better than traditional software but can still be refined
Reviewer Source 
Source: Capterra
February 12, 2019
Kathleen L.
OM, HR & EA
Financial Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 13, 2019

“We love this product!”

OverallWe use Personio for daily HR tasks, payroll and recruiting. I find the tool fairly easy to navigate and I really like the recruitment feature. So, the tool itself is really good. My favorite part about using Personio is the Customer Service/Technical Support Team. Any time I have a question or request, I normally get an immediate, friendly, very professional response. They are always helpful and when the CS representative I am speaking to cannot help me, they always connect me to someone who can. I would say Personio's Customer Service/Technical Support Team is one of their greatest assets. Keep up the excellent work!
ProsI love the recruiting and payroll features.
ConsIt is difficult to understand how the tool calculates, e.g. vacation days. I have made the same mistake a few times with manually adjusting vacation days for on-call work.
Reviewer Source 
Source: Capterra
September 13, 2019
Dennis W.
Head of HR
Internet, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Source: Capterra
June 19, 2017

“One stop shop for HR”

OverallBest bang for the buck, period. Saves LOTs of time. No need for different tools. Extremely adaptable. Scales well with the company.
Pros- Covers almost ALL aspects of HR -- recruitment (complete ATS system) -- hr administration: -- onboarding, offboarding, documents, absences, time tracking, performance management (basic), rights & role management, user self service, approval settings, etc... - lots of possibilities to adapt to own needs - very good onboarding process and customer success - very good value for the money
Cons- needs some time to get to know all features - UX is getting better, but not the strong suit of personio - performance management rather basic
Source: Capterra
June 19, 2017
Dominique S.
Leiter Personalentwicklung
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Very good HR software”

ProsEasy to use, Suite the needs of small to middle size companies well, very good Customer Support
ConsThe Performence, Feedback & Development Moduleis very basic
Reviewer Source 
Source: Capterra
September 11, 2019
Florian B.
Co-Founder & CEO
Computer Software, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 14, 2019

“Best overall HR solution for growing and established companies”

ProsPersonio covers all key HR processes. No matter if it is recruiting, time tracking, vacations or payroll. We really like that everything is at one place and in order. As a growing company we need a coherent HR and recruiting process to reach our growth goal. Personio really helped us to set up and implement a processes based on their best practices. Great customer support. At the beginning we had some struggles setting up Personio. Their support and implementation team always were available and reached out proactively. I feel that they really care for their customers and want to help us improve our HR processes. Easy to use and well accepted by everyone in the company. The SSO was really helpful for that
ConsAt the beginning we were sceptical about the time it needs to implement the software. However, the few phone calls/video conferences in which we set up Personio with their help proved to be key for us to adapt the software to our processes. A mobile app does not exist yet. Particularly for incoming applications, it would be great to access them mobile through an app
Reviewer Source 
Source: Capterra
February 14, 2019
Sandra S.
HR Manager
Marketing and Advertising, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 15, 2019

“All in one solution for all HR issues”

OverallAs an HR Manager I'm working with Personio every day. I really like it very much. It's quite intuitive and offers a range of options for structuring HR processes. We're now employing around 100 employees - and I'm only working 25 hours per week - Personio makes it possible! You have the whole data within one profile which is very clear. Adapting data to new structures is no problem - you can easily add and change attributes.
Pros- flexibility - Very competent and fast customer support - easy to learn - intuitive - combines the whole employee life cycle - from recruiting to offboarding - in one platform - Reports and Exports enable fast analyses - interface to payroll Providers make the payroll really easy to handle
Cons- some reports don't work properly - but customer service always fixes problems very fast
Reviewer Source 
Source: Capterra
July 15, 2019
Max B.
VP HR
Insurance, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 19, 2017

“Easy to implement and fantastic support”

ProsSecure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.
ConsFew minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.
Source: Capterra
June 19, 2017
Anne I.
HR Manager
Human Resources, 51-200 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 13, 2019

“Good”

OverallGood
Pros- good usability - good customer support
Cons- some user cases could be improved, but that's jut a small number
Reviewer Source 
Source: Capterra
September 13, 2019
Michael M.
Sales & Business Development
Information Technology and Services, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 2, 2018

“Easy to use all in one solution for everything HR related”

ProsIt gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work. Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)
ConsSome features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!
Reviewer Source 
Source: Capterra
August 2, 2018
Sebastian S.
Founder
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 14, 2019

“Best one-stop solution for HR and Recruiting”

ProsPersonio really is the HR operating system. All the personal data of an employee have to be filled in only once and can then be used for different services. Users can participate in recruiting and manage their data and documents. In addition, with the integration of Personio Payroll, you do not have to communicate with tax consultants anymore to get your payroll done.
ConsDue to the many features and the customization that is possible with Personio, some users might find it a bit complex in the beginning.
Reviewer Source 
Source: Capterra
July 14, 2019
Michael S.
Recruiter
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 9, 2019

“Powerful product with great potential, good customer service and support”

ProsPersonio covers most aspects of HR and thus delivers an all-in one solution for HR in SMEs. The platform is GDPR compliant and price/value is great. Customer service is always very helpful.
ConsSome parts of Personio, especially the recruitment and analytics part, lack some important functions. However, functions are added on a regular basis and Personio is a fairly young product. Moreover, there are some edge-cases in user rights management which can not be implemented at the moment.
Reviewer Source 
Source: Capterra
September 9, 2019
Alessandra M.
Chapter Lead HR
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 15, 2019

“holistic HR software for basic user needs”

Prosholistic HR software, many interfaces for data exchanges (payroll etc.) it's easy to use and adjustable for customers needs. You can drive the speed of implementation without customer support.
ConsIt's covering basic functionalities, not enough reporting functions to visualize data history and changes or detailed recruiting KPIs(especially for personnel development and salary development). For some functions (for example data changes in the past) you need work arounds to insert data.
Reviewer Source 
Source: Capterra
August 15, 2019
Natalie E.
Head of HR
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 5, 2019

“Flexibel Tool with great functions”

Pros- its very flexibel and you can add various fields e.g. training data - you can send out reminders to the departments and supervisors - we included our on- and offboarding process also in the tool - very friedly and helpful team
Cons- some little bugs but nothing serious.. :)
Reviewer Source 
Source: Capterra
July 5, 2019
Annemarie C.
HR Manager
Internet, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 12, 2019

“Great usability that covers our company's needs ”

OverallGreat customer service, always helpful, friendly and professional. They go above and beyond.
ProsUsability Customer service Logical Interface
Conssometimes you have to build a feature/rule/ process (onboarding/offboarding) from scratch yourself with different bricks, takes some time.
Reviewer Source 
Source: Capterra
July 12, 2019
Avatar Image
Dr. Martin B.
Global Director of Talent Management / Head of HR
Computer Software, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 2, 2018

“Excellent value for money and world-class CSM team!”

OverallWe really managed to establish the foundation of HR compliance thanks to Personio. A huge step forward in terms of organizational growth.
ProsIt is super fast to implement, has no slow back-end and allows you to work with all the stuff you need to scale your organization. It allows a lot of good self-service workflow steps to make life in HR much easier.
ConsA bit weak on the reporting side, especially when it comes to the recruiting function.
Reviewer Source 
Source: Capterra
August 2, 2018
Pedro d.
Head of Human Resources
Unspecified
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Source: Capterra
June 19, 2017

“making HR-Management radically easier!”

ProsOn the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.
ConsHonestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.
Source: Capterra
June 19, 2017
Verified Reviewer
Entertainment, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 9, 2019

“One Stop HR Management Platform”

OverallSo far we are very happy with the introduction of Personio in our company. One main point to mention about this platform was the very appealing introduction we received as well as the following onboarding. Especially as a small company with not much experience in HR recruiting, the software helped us to improve our HR processes tremendously.
ProsStreamlined processes like absence management, time tracking, recruiting management just to name a few that we currently use. Especially the integration of self service in combination with absence management has been a huge time saver for us. Great customer success team that helped us get started and working with the platform right away. Very proactive and customer oriented approach.
ConsSometimes input fields seem inconsistent with their datatypes (especially Date and Number fields) but the team of Personio seems ambitious to resolved reported issues as soon as possible. UI could be nicer but it is still a business product.
Reviewer Source 
Source: Capterra
September 9, 2019
Franziska M.
Talent Acquisition Manager
Management Consulting, 1001-5000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 26, 2019

“Perfect solution for HR- and Recriutig departments”

OverallI had a great implementation support. Personio offers a solution, which really helps in day to day HR business.
ProsMany possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities
ConsAt first the software seems quiet complex, but with the support which is offered, you get into the tools very fast
Reviewer Source 
Source: Capterra
August 26, 2019
Verified Reviewer
Consumer Goods, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 5, 2019

“Very solid Software which meets basic HR requirements”

OverallWe managed as a startup to setup HR processes for the first time, even with limited resources. Personio covers our daily needs.
Pros- implementation process quality - saving a lot of HR & team resources - digital documentation of all HR processes (recruiting, sick days, holidays..) - improving employee retention
Cons- no compelling usability - UI/UX not state of the art and very "German" - no relevant improvements over time
Reviewer Source 
Source: Capterra
July 5, 2019
David R.
Head of Finance & HR
Information Technology and Services, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
September 11, 2019

“Work with personio”

Overallvacation managment The way in which the vacation entitlement was built and the transparency with which it is structured is very good, even with very frequently changing working time models. recruiting & management of applicants
ProsEasy to handle Great quality of services & support
Consn.a. (so far every thing is wokung very well)
Reviewer Source 
Source: Capterra
September 11, 2019
Isabella G.
Head of Payroll
Consumer Goods, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 25, 2019

“Great tool to keep track of everything around payrolls, contracts and personal data of our employees”

OverallPersonio simplifies our HR management in more than one aspect. Finishing the payroll accounting no longer needs half a day and the time we saved can be used for things more important than bureaucracy. The software enables much more tools and possibilities than you recognize at first sight. We still are in the process of exploring new features almost every day.
ProsFor using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.
ConsThe only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.
Reviewer Source 
Source: Capterra
July 25, 2019
Moritz D.
DIRECTOR COMMUNICATION, STRATEGY & TECHNOLOGY
Marketing and Advertising, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 22, 2019

“Personio was the basement for change.”

OverallFor us it was the best basement to start with home office, flex times and regulations for over hours. Without Personio this would have end up in paperwork mess. Next step is to do our monthly payment automated over Personio.
ProsHow easy the implementation was and how fast all colleagues started using and loving it.
ConsHere and there it needs improvement but hey... its a start up and they are on the best way possible.
Reviewer Source 
Source: Capterra
July 22, 2019
Fanny F.
Head of People & Culture
Internet, 11-50 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 6, 2017

“I've been using personio since over a year, I even implemented it in my new company. Great product!”

Overallthe complete solution supports my daily work in HR
ProsThe customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.
ConsI would like to have more templates in order to set up personio quicker. Exp. Mail-templates Feedback-templates Ref. Letter templates etc
Source: Capterra
June 6, 2017
Eva E.
Global Head of HR
Financial Services, 201-500 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2019

“Holistic HR admin tool for small and medium-sized companies”

Prosusability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities
Consfrom time to performance/availability issues
Reviewer Source 
Source: Capterra
August 13, 2019
Selina D.
HR Manager
Information Technology and Services, 11-50 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 18, 2019

“Great and easy to use software”

OverallI liked that it did not take me long to understand the software and that i was able to just start working with it. The support of Personio is really great, if i need anything i can just call them and they always have a solution for my problem. There are some features that are still missing in the software, but they always take my advice in consideration and sometimes they are already working on a new feature regarding my problem.
ProsThe software is easy to use and self-explanatory. It makes my daily work as a HR Manager easier
ConsSome features, like talent pool are not available yet
Reviewer Source 
Source: Capterra
July 18, 2019
Jana v.
HR Manager Analytics & Projects
Financial Services, 201-500 employees
Used the software for: Less than 6 months
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 26, 2019

“Perfect tool for our fast-growing company”

Overalldigitalization of HR Processes, Transparency for all user groups, which reduces administrative activities
ProsUsability, adaptability, easy to set up, many product enhancements, Personio uses customer feedback for product expansion
Conssome features are not yet available (but work is in progress)
Reviewer Source 
Source: Capterra
August 26, 2019
Elke B.
Administration & Advisory Partner
Internet, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 19, 2019

“Great easy-to use Software”

Pros- Self service - Interface - Usability - Integration of the external payroll - Customer Service
Cons- Report section is not very detailed and not very accurate - Vacation calculation is not functioning very well, the set up of the vacation model is quite tricky - Some system attribute-fields are none-customisable
Reviewer Source 
Source: Capterra
July 19, 2019
Bozana S.
HR Manager
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
November 15, 2017

“all in all a good general software solution for small and mid size companies ”

Proseasy to use, good for small and mid size companies because it offers a lot of functions and it is easy to handle and organize the employee data etc . For us data security is an important point, that was one of the reasons for choosing personio user friendly very good value for the money nice features very friendly and fast customer support
Consit is a general solutions, so some features part could be still improved e.g be more detailed
Reviewer Source 
Source: Capterra
November 15, 2017
andreas h.
quality manager
Design, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Source: Capterra
June 19, 2017

“great flexibility, ”

Overalleasy access to all information of a hr team
Pros-easy to learn for everyone, -good support from the devoloper -clean interface -good export functinality -possible to create own worklfows
Cons-list feature must be more simple -recruitment part must more flexible -some fields are without access -creation of templates needs easier steps
Source: Capterra
June 19, 2017
Carina M.
People & Organization Manager
Internet, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
July 17, 2019

“Easy to use and flexible set up”

Pros- Interface - Flexibility - Different roles - Automatization
Cons- Reporting (Recruiting KPIs, Self designed reports) - Payroll
Reviewer Source 
Source: Capterra
July 17, 2019
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Christian F.
Co-Founder & COO
Information Technology and Services, 1-10 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
February 12, 2019

“Great help in everyday HR work.”

Pros- We at ORDA use Personio over one and a half years now and by now this tool has become an essential part of all of our HR processes. Therefore we can highly recommend the product.
Cons- In the beginning there were some usability issues which are mostly resolved by now.
Reviewer Source 
Source: Capterra
February 12, 2019
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Joseph M.
Sales and Partnerships
Food & Beverages, 1001-5000 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
5/5
Features
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
August 6, 2018

“Review of Personio Software”

OverallPersonio is great as it is simple to use and has powerful funcionality.
ProsThe Personio software was really easy to get acquainted with. We had a short on-boarding with our company and afterwards everything was clear and easy to start with. The interface is very clean and easy to understand and as an employee it is clear when there are tasks that I need to complete. It is also really easy to request vacation and even choose a replacement directly in Personio. I also really like the fact you can easily integrate your entire teams holidays in Google Calendar - this helps a lot!
ConsThe security of the software is very high and so I often get asked to fill in a security token when I get my password wrong. Not a con per se - just be sure to keep knowledge of your password!
Reviewer Source 
Source: Capterra
August 6, 2018
Jonas J.
Head of People
Human Resources, 11-50 employees
Used the software for: Less than 6 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 24, 2019

“Excellent One-Stop-Shop for HR Administration - Makes everything you don't like doing a simple task!”

OverallI am alone in doing HR administration and using Personio removes a work load of about 0,5 FTE from our company, so we are saving tremendously on salary costs. Furthermore it gives our team members a voice and makes it easy for them to navigate the administrative hr jungle by having a one-stop-shop for all their needs, too.
ProsCovers all the important bases in terms of functionality: - Employee File - Salary Administration - Team Calendar - Attendance & Absence management The menu is intuitive and compared to other solutions it does a great job of making navigation easy.
ConsIt takes a while to understand how it all works together, but that is to be expected by a software that brings together that many functions.
Reviewer Source 
Source: Capterra
July 24, 2019
Stefanie S.
HR Manager
Internet, 51-200 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
9/10
Source: Capterra
June 24, 2017

“Great tool, quick support, steady development and nice communication”

OverallOne tool for a lot of HRM fields, especially easing of Recruiting and HR administration
Pros- broad functionality and coverage for a lot of areas in HRM - permanent development and frequent implemention of new functions - German product with legally considered functions
Cons- sometimes not intuitive enough, especially if you don't use it daily - report function still has some bugs, that make it sometimes kind of useless/not correct enough
Source: Capterra
June 24, 2017
Jenny P.
HR Generalist
Information Technology and Services, 51-200 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 13, 2019

“A great software with a great support!”

Pros- easy to use - covers many topics in the HR area - great customer support - constant advancement
Consthere are no big cons, only small things and they improve these things constantly and they are always open to suggestions
Reviewer Source 
Source: Capterra
September 13, 2019
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Marcel H.
CMO
Internet, 51-200 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 5, 2019

“Great talent solution”

ProsWe needed an API feature that was not available. The Personio team was able to deliver it within 3 weeks! Keep up the good work!
ConsNothing really. We looked at a lot of solutions and decided to go with Personio.
Reviewer Source 
Source: Capterra
July 5, 2019
Monique N.
Head of HR
Legal Services, 201-500 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 4, 2019

“Good Usability and easy to train”

Proseasy to train for new team members clear layout and processes
Conssometimes too many clicks not able to save settings from the working process before more flexibility for different layouts in job postings
Reviewer Source 
Source: Capterra
September 4, 2019
Viet L.
Early stage investor
Investment Management, 1-10 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
July 26, 2019

“Best HR Software”

OverallI use it mainly for the ATS, but it's the best you can think of
ProsEasy-to-use ATS that can be integrated in every channel you can think of
ConsUI could be a a little bit better. I see constant progress but it's still not a beautiful" product.
Reviewer Source 
Source: Capterra
July 26, 2019
Erica A.
Sr. HR Manager - People Services
Financial Services, 201-500 employees
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
8/10
Source: Capterra
June 19, 2017

“Still a young tool, but quickly improving/expanding; great, fast and very friendly customer support”

OverallTime saver and faster work flow, data protection, faster administration of employee data
ProsEasy to use for employees; easy, no frill design, good configuration possibilities; improvement ideas are always forwarded to the Product team and, if possible, implemented quickly
ConsSometimes very long loading times; reports function not ideal (can be fixed with work arounds but needs extra time)
Source: Capterra
June 19, 2017