--- title: "Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Personio the right Human Resources solution for you? Explore 318 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158622/Personio/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Personio 4.3 (318) [View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Personio Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews KH Kira H Software ReviewerInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Also the Employee Self-Service is extreamly convenient, The clean self-service portal and mobile app empower team members to update personal details and request leave independently, significantly reducing HR ticket volume.“ September 18, 2026 EA Estrella A Software engineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “The built-in chat and messaging features for HR requests can feel buggy at times. When issues pop up, customer support takes too long to respond to our internal tickets.“ July 9, 2026 KH Kira H Software ReviewerInformation Services, 2 - 10 employeesUsed the software for: Less than 6 months. “Moving applicant tracking, time off, employee self-service, and pre-payroll into a single dashboard freed up our administrative bandwidth significantly.“ September 18, 2026 CB Christoph B COOHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Document management such as reference letters are difficult to handle, little automation to write and create.“ April 17, 2025 EA Estrella A Software engineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “For over 2 years, it’s been our reliable daily HR app. While it completely lacks project management features, it offers solid value for money and keeps our day-to-day workplace requests simple and straightforward.“ July 9, 2026 KP Kelly P People Operations specialist GermanyConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs“ April 19, 2024 EA Estrella A Software engineerComputer Software, 51 - 200 employeesUsed the software for: More than 2 years. “Requesting time off, tracking hours, and checking my payroll documents takes just a few clicks, which fits perfectly into my engineering workday.“ July 9, 2026 AL Adele L Print DesignApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's not very self explanatory, and the interface keeps on changing.“ May 26, 2025 ## Showing most helpful reviews Showing 1-25 of 318 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dónall F. HR Administrator Computer Software Used the software for: 1-2 years ### "Streamlined our entire HR systems" April 29, 2023 5.0 Pros What I love about Personio is that it is the one stop shop for all our HR information. As an SME we had been relying on SharePoint to store all our HR information and this was cumbersome and admin heavy, with Personio we can store all the relevant information in one location with no trouble accessing for individual employees. It is an easy to use platform and any new issuer will have no difficulty getting used to the using the system. My favourite feature is the ORG chart provided for all the employees in the organisation so you can know who's who. Cons I have no major dislikes for the Platform - its a new platform, things take time. If you have an idea that would improve the system you are able to post in their Ideation forum to drive change. While Personio offers reporting features, the range of available reports is somewhat limited. This can make it difficult for companies that require more in-depth reporting and analysis for example companies with 100+ employees. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[WorkCompass](https://www.capterra.com/p/138432/WorkCompass/) Review Source TL Theresa L. HR Specialist Retail Used the software for: 2+ years ### "Development: always!" March 12, 2024 4.0 Pros Personio is constantly working on their products and features. There is no stagnation here. I have already seen a lot of further development that has helped to make our HR work easier. We have already been able to simplify and partially automate various processes. In addition, the usability is really very intuitive, so it's really fun to work with Personio. The customer support is incredibly fast and friendly. The support from our Customer Success Manager is also very good, always helpful and competent. Cons Some parts of Personio are not linked, e.g. absences and reports, which in this case means that a report on the sickness rate only takes into account the absence in days and not in hours. The fact that the different systems do not communicate with each other sometimes results in information being incorrect or Personio not being usable for some cases. Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Usability & All-in-one Tool Employees no longer have to jump between different tools but can find everything in Personio - from their data to contracts and performance. On the one hand, this saves us costs, and on the other, it is easier for employees to deal with just one tool. Review Source TS Tereza S. HR Information Technology and Services Used the software for: 6-12 months ### "Missing features, unhelpful customer support, no room for error" June 7, 2023 1.0 very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations Pros european based company, fairly easy to navigate Cons customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user. Review Source VR Verified Reviewer IT Specialist Oil & Energy Used the software for: 1-2 years ### "Easiest to implement HR tool " June 3, 2023 5.0 We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities Pros It supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly. Cons English support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months Alternatives considered [Sage HR Online](https://www.capterra.com/p/148336/Sage-HR-Online/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio The other tools seemed unnecessarily expensive for the scale we were wanting to implement it in at that time Review Source JM Javier M. People Operations Specialist Information Technology and Services Used the software for: 1-2 years ### "Very user friendly and flexible HR Saas" March 20, 2024 4.0 We have been using Personio for almost 3 years, and it is the only HR data source (very reliable) and core tool for daily purposes. We have been able to develop and automate/scale many processes. It has been developing in many ways although it exists better specific alternatives in certain aspects such as T&D, and payroll. Finally, it has an excellent customer service, always supporting us solving queries and requests Pros The tool is very user friendly and easy to configure, it covers pre-payroll, onboarding, documents management, employees data, offboarding. In addition, it has an extensive marketplace to connect with different apps and softwares via API Cons Lack of expense management, full payroll engine, historical data not very visual, T&D tab need more development. Alternatives considered [Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Personio At the moment of the final decision, it was the best option for us in terms of development and future updates. ROI was also considered and it was as expected. Review Source VR Verified Reviewer Senior Backend Engineer Financial Services Used the software for: 6-12 months ### "A simple tool for a simple life" October 6, 2024 4.0 Personio is a simple tool with everything you need right at hand. The main screen has a summary of everything (dates, documents, and events), and it is possible to go inside each one of these screens and find more detailed information about them. Pros It's a nice tool for keeping records and documentation regarding our interactions with the company. Cons It could have a little more information regarding the team (from the perspective of a team member, not the supervisor) Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Personio was the HR application used by the mother corporation, so everything was migrated there. Review Source VR Verified Reviewer Senior HR Manager Renewables & Environment Used the software for: 1-2 years ### "Perfect usability and a great holistic system!" September 11, 2019 5.0 Pros The holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable! Cons There a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things! Alternatives considered [perbit](https://www.capterra.com/p/174761/Perbit-insight/) Reason for choosing Personio Better usability, fast product further development, more suitable to our needs (startup) Review Source JW Joshua W. Research Associate Staffing and Recruiting Used the software for: 1-2 years ### "A practical HR-Tool that simplifies everyday processes" September 10, 2025 5.0 Overall, I’m very satisfied with Personio. It really makes HR processes smoother and saves a lot of time, both for me as an employee and for the company as a whole. Even though there are small areas for improvement, the positives clearly outweigh the negatives. I can definitely recommend Personio to any growing company that wants an efficient and transparent HR solution. Pros What I really like about Personio is how it brings so many HR processes together in one place. Things like vacation requests, time tracking, and payroll are all much easier to handle, both for employees and for HR itself. The interface is clean and intuitive, so you don’t need a long learning curve to get started. I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR. Cons On the downside, some features can feel a bit slow or clunky, especially when it comes to loading times or switching between sections. Also, the reporting functions could be more flexible — sometimes you wish you had a bit more customization. And while the software covers most core processes, a few smaller workflows still have to be done manually. Review Source AL Adele L. Print Design Apparel & Fashion Used the software for: 1-2 years ### "Smartest way to access employees informations" May 26, 2025 5.0 Personio is the main tool we use in the team, we request time of, track our attendance there, we can super easily access our paycheck and control all contract related informations Pros I love the time calendar the most, it's really easy to keep track of the attendance amongst one's team. The time of requesting is also very practical. Cons The time tracking system. It's not very self explanatory, and the interface keeps on changing. Too many updates there unfortunately. Review Source BO Babatunde O. SEO Marketer Marketing and Advertising Used the software for: 6-12 months ### "Best in class employee management tool" May 3, 2025 5.0 Personio was easy to use, I could easily figured out how to create tickets, request holidays and simple requests to HR. Pros Simple uncomplicated work management app. I love the fact that they made it easy and focused on just what i need to request holidays, view my work documents, request reimbursements and everything related to my employment. Cons There could be other features for adding quarterly reviews and some reporting to enhance performance review just like some competitors. Review Source VR Verified Reviewer art director Entertainment Used the software for: 2+ years ### "solid basics, functions could be extended " December 23, 2024 4.0 Pros easy to use, good admin permissions and simple ui Cons should be an "everything" delivery platform that allows user surveys, performance and HR compliance Review Source MW Maxi W. Controller Information Technology and Services Used the software for: 1-2 years ### "User friendly all-around HR-tool" December 19, 2024 5.0 Pros Very user-centered design. The frequently used functions are all accesible within one or two clicks. Cons It would be great if they would have templates for frequently used times when clocking the working hours. So that you don't have to enter the same times every day manually Review Source AK Ariane K. Head of P&C Information Technology and Services Used the software for: 1-2 years ### "Not perfect but for me the best HR and Recruiting Tool I've seen so far" August 10, 2023 4.0 The employee profiles are clearly structured, vacation/leaves are easy manageable, orgcharts, admin, accesses are easy manageable, the recruiting feature is great, you can save all employee documents according to categories. If I need help, the Support team is usually quite fast and very friendly and helpful. Pros Most features are very intuitive, the user interface is simple and clear, really helpful support team, really good functions. Not perfect but for me the best HR and Recruiting Tool I've seen so far for everything except payroll! Cons The new payroll feature is not really good (yet). E.g - no way to transfer bonus payments, hourly wages that differ from month to month. We did not expect this to be a payroll tool for only fix salaries that don't change, this is simply only half useful. We still have to do so much manual work every month. Review Source CG Carina G. Senior HR Project Manager - Learning Development Retail Used the software for: 2+ years ### "Personio is a all-in-one HR solution for companies" May 6, 2024 5.0 \- Personio provides a unified system that encompasses a wide array of HR services, serving as the ideal all-in-one solution with its integration capabilities. - By seamlessly communicating with other systems, Personio minimizes administrative workload, eliminating the need for redundant data entry across multiple tools. - Its user-friendly interface simplifies usage for both employees and administrators, enhancing accessibility. - Continual development and release of various features ensure ongoing improvement of the product and therefore the work of HR Pros \- Personio boasts exceptional user-friendliness and intuitive design. - Seamlessly integrating with various tools such as an LMS is effortless with Personio. - Its array of features includes document creation, Performance Reviews, and a comprehensive Payroll system. - Personio is committed to continuous improvement, frequently rolling out new features. - Prioritizing customer satisfaction, Personio emphasizes a robust customer success program. - Covering a wide spectrum of HR functions, Personio is a comprehensive HRIS solution, encompassing everything from recruitment to offboarding templates. Cons So far, the target group of personio has mainly been small and medium sized companies and many of the functions and processes are geared towards this target group and therefore workaround solutions still have to be found for larger companies in some cases Review Source VR Verified Reviewer CHRO Venture Capital & Private Equity Used the software for: 2+ years ### "Strong tool for all things HR" April 17, 2024 5.0 Really enjoy working with the tool! It easy to implement and employees outside of HR find it easy to use. Pros One tool for almost all relevant HR topics Cons The recruiting module could be stronger but it's still sufficient for small and mid-size companies Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Personio Better use experience and easy to set up. Review Source Leyla K. Software engineer Telecommunications Used the software for: 6-12 months ### "A comprehensive HR software " September 23, 2023 5.0 Overall we are very pleased with Personio. Other than being a comprehensive piece of software their customer support is exceptional. They are incredibly helpful, professional and friendly. The webinars are a great feature as well providing a perfect way to gain deeper insights into the platform. Pros Its incredibly user friendly making it accessible even for those with limited IT skills. It offers remarkable flexibility and adaptability, particularly in the seamless integration of administration and recruiting tasks. Personio streamline nearly half of our workflow, allowing for excellent employee involvement across various processes. The role assignment feature is highly effective and well planned. Cons It would have been nice to be able to integrate it with a few other software. We dont have any complaints though. Personio certainly does its job really well. Review Source RZ Rukmini Z. General Manager Construction Used the software for: 6-12 months ### "An effective HR solution" October 15, 2023 5.0 Personio's customer support team is responsive and helpful. They are always willing to answer our questions and help us to resolve any issues.I highly recommend Personio to any business looking for an effective HR software solution. Pros Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience. I do like Personio being a cloud-based solution, so it is accessible from anywhere. Cons The arrangement of certain elements in the interface can make it challenging for new employees to navigate.It also offers limited flexibility for making changes, which can disrupt the way things operate, especially if you require specific configurations. Review Source KM Kefiloe M. Human Resources Practitioner Staffing and Recruiting Used the software for: 1-2 years ### "Streamlined HR Performance." February 26, 2024 5.0 As a practitioner in HR it's a core tool in all the day to day activities such as attendance performance,payroll , time sheet and employees welfare , it's been of great assistance in this. Pros It has streamlined administration activities by the HR by simply tracking all the projects and tasks as well as employees performance in one place. Improved transparency in employment and pay roll. Integration with many systems at our disposal made it even more reliable. Cons It had a great return on investment and achieved almost all the objectives expected and so I'm thrilled by it's performance. Review Source KH Kieran H. Co-founder Automotive Used the software for: Less than 6 months ### "Simplify your HR processes" August 25, 2023 5.0 I've been using Personio for about six months now, and I'm so glad with it. It's helped me to automate and simplify my HR processes, saving me tons of time. I would recommend it to any SMBs. Pros One of the things I like most about Personio is the employee self-service portal. This allows my employees to access their own information, such as their timesheets, vacation requests, and benefits. It's a great way to give my employees more control over their own data.I also love the reporting features in Personio. These reports give me insights into my workforce, such as employee turnover rates, time off trends, and salary ranges. This information helps me to make better decisions about my HR policies and procedures. Cons The customization options could be re-engineered. I would like to be able to tailor Personio to my specific needs more than I can currently. Review Source MA Marta A. Finance Manager Computer Software Used the software for: 1-2 years ### "Easiest HRIS to set up and maintain " July 31, 2023 5.0 Pros Flexibility, Slack integration, Zapier / Make integration Cons Sometimes a bit slow, better UX needed for custom report creation Alternatives considered [Humaans](https://www.capterra.com/p/219477/Humaans/) Review Source Janosch F. Human Resources Consultant Computer Software Used the software for: Less than 6 months ### "Excellent, powerful product, great customer service and support" November 16, 2018 5.0 If I had to name a benchmark for what the smoothest, most flexible and flawless software implementation process I ever have been part of was, it would be this. From the product itself (simple, clean, powerful) to the implementation management (competent, friendly, flexible, knowledgable) to the support and service (fast, helpful, invested) and finally the passive resources (helcenter, tutorials, technical documentation, customer information, release notes) this just rocks. I am very happy with it and can only recommend Personio further. Pros The functionalities are powerful and well implemented. All features are thoroughly thought through and integrate tight and seamlessly into each other. Whenever I came across something i wondered about there was a good reason for it to be this way and it came in handy when we needed it. So, the product itself is simply top notch. The Customer Service also is fantastic. We had an implementation manager who was understanding, helpful, progressively thinking and extremely well versed in the product. On top of it she was flexible and friendly. I can not imagine how it could have been better. Cons I can not imagine much. Some of the Features (for example handling of training tracking or the recruitment part) could have some more features but than again, it is always a matter of keeping the balance between to much and lacking. This balance was always there and I appreciate that it is clear, that some areas of the product still are growing. For our use case everything we needed (and more) was there. Review Source LK Lisa K. Team Lead HR BP and Payroll Apparel & Fashion Used the software for: 1-2 years ### "Good overall HR tool with a focus on user-friendliness" March 12, 2024 4.0 Pros user-friendliness wide spectrum customer service development Cons a lot of functions are only available with extra costs some points still need development Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)[Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Review Source MDP Milind Dilipkumar P. Optical Test Engineer Research Used the software for: 2+ years ### "User friendly HR tool" April 19, 2024 4.0 Pros Interactive user graphical design, with new update important details can be seen from dashboard window. Cons Personio mobile application is not very user friendly and to use it from mobile web is something i am sure no one likes. Review Source VR Verified Reviewer Videoproducer Media Production Used the software for: 1-2 years ### "Good software to keep track of your working hours" December 14, 2021 4.0 Pros I like that you feel like you have everything in one platform. From time tracking to your documents like your monthly payroll. What I really like is that you can easily enter your working hours in a field and then edit the next day directly after saving the last one. Cons I don't like the Vacation day system. Sometimes the system doesn't recognize that I have more vacation days because I have worked more days last month (therefore entered more working hours) Review Source LP Lara P. HR Manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Personio is crucial to our daily business" April 12, 2024 4.0 Pros Document Creation Tools Exports are really helpful Cons Constant changes of User Interface is confusing Loading times Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.