# Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Personio the right Human Resources solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158622/Personio/reviews/ --- Personio 4.3 (314) [View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 21st, 2026 # Reviews of Personio Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR.“ September 10, 2025 CB Christoph B COOHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Document management such as reference letters are difficult to handle, little automation to write and create.“ April 17, 2025 JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “What I really like about Personio is how it brings so many HR processes together in one place.“ September 10, 2025 KP Kelly P People Operations specialist GermanyConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs“ April 19, 2024 CG Carina G Senior HR Project Manager - Learning DevelopmentRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Personio provides a unified system that encompasses a wide array of HR services, serving as the ideal all-in-one solution with its integration capabilities.“ May 6, 2024 AL Adele L Print DesignApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's not very self explanatory, and the interface keeps on changing.“ May 26, 2025 RZ Rukmini Z General ManagerConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience.“ October 15, 2023 AH Anna H COOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Other features are difficult to use and not very flexible“ September 9, 2025 ## Showing most helpful reviews Showing 1-25 of 314 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dónall F. HR Administrator Computer Software Used the software for: 1-2 years ### "Streamlined our entire HR systems" April 29, 2023 5.0 Pros What I love about Personio is that it is the one stop shop for all our HR information. As an SME we had been relying on SharePoint to store all our HR information and this was cumbersome and admin heavy, with Personio we can store all the relevant information in one location with no trouble accessing for individual employees. It is an easy to use platform and any new issuer will have no difficulty getting used to the using the system. My favourite feature is the ORG chart provided for all the employees in the organisation so you can know who's who. Cons I have no major dislikes for the Platform - its a new platform, things take time. If you have an idea that would improve the system you are able to post in their Ideation forum to drive change. While Personio offers reporting features, the range of available reports is somewhat limited. This can make it difficult for companies that require more in-depth reporting and analysis for example companies with 100+ employees. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[WorkCompass](https://www.capterra.com/p/138432/WorkCompass/) Review Source VR Verified Reviewer Senior Backend Engineer Financial Services Used the software for: 6-12 months ### "A simple tool for a simple life" October 6, 2024 4.0 Personio is a simple tool with everything you need right at hand. The main screen has a summary of everything (dates, documents, and events), and it is possible to go inside each one of these screens and find more detailed information about them. Pros It's a nice tool for keeping records and documentation regarding our interactions with the company. Cons It could have a little more information regarding the team (from the perspective of a team member, not the supervisor) Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Personio was the HR application used by the mother corporation, so everything was migrated there. Review Source TS Tereza S. HR Information Technology and Services Used the software for: 6-12 months ### "Missing features, unhelpful customer support, no room for error" June 7, 2023 1.0 very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations Pros european based company, fairly easy to navigate Cons customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user. Review Source TL Theresa L. HR Specialist Retail Used the software for: 2+ years ### "Development: always!" March 12, 2024 4.0 Pros Personio is constantly working on their products and features. There is no stagnation here. I have already seen a lot of further development that has helped to make our HR work easier. We have already been able to simplify and partially automate various processes. In addition, the usability is really very intuitive, so it's really fun to work with Personio. The customer support is incredibly fast and friendly. The support from our Customer Success Manager is also very good, always helpful and competent. Cons Some parts of Personio are not linked, e.g. absences and reports, which in this case means that a report on the sickness rate only takes into account the absence in days and not in hours. The fact that the different systems do not communicate with each other sometimes results in information being incorrect or Personio not being usable for some cases. Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Usability & All-in-one Tool Employees no longer have to jump between different tools but can find everything in Personio - from their data to contracts and performance. On the one hand, this saves us costs, and on the other, it is easier for employees to deal with just one tool. Review Source VR Verified Reviewer IT Specialist Oil & Energy Used the software for: 1-2 years ### "Easiest to implement HR tool " June 3, 2023 5.0 We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities Pros It supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly. Cons English support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months Alternatives considered [Sage HR Online](https://www.capterra.com/p/148336/Sage-HR-Online/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio The other tools seemed unnecessarily expensive for the scale we were wanting to implement it in at that time Review Source JM Javier M. People Operations Specialist Information Technology and Services Used the software for: 1-2 years ### "Very user friendly and flexible HR Saas" March 20, 2024 4.0 We have been using Personio for almost 3 years, and it is the only HR data source (very reliable) and core tool for daily purposes. We have been able to develop and automate/scale many processes. It has been developing in many ways although it exists better specific alternatives in certain aspects such as T&D, and payroll. Finally, it has an excellent customer service, always supporting us solving queries and requests Pros The tool is very user friendly and easy to configure, it covers pre-payroll, onboarding, documents management, employees data, offboarding. In addition, it has an extensive marketplace to connect with different apps and softwares via API Cons Lack of expense management, full payroll engine, historical data not very visual, T&D tab need more development. Alternatives considered [Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Personio At the moment of the final decision, it was the best option for us in terms of development and future updates. ROI was also considered and it was as expected. Review Source KS Kia S. People Operations Partner Computer Hardware Used the software for: 2+ years ### "Personio is an efficient and user-friendly HR software that streamlines administrative tasks--an excellent solution for small to med-sized businesses" June 12, 2024 4.0 My overall experience with Personio has been positive. The platform's all-in-one HR management capabilities have streamlined our processes and improved efficiency. Despite minor performance issues during peak times, its user-friendly interface and robust feature set make it a valuable tool for managing our HR needs effectively. Pros What I liked most about Personio is its intuitive interface and comprehensive features, which seamlessly integrate recruitment, onboarding, payroll, and performance management into one platform, significantly improving efficiency and organization within our HR department. Cons Limitation on accurately adapting to local absence policies on some countries Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Personio Mostly on cost difference and better support offered by Personio Review Source VR Verified Reviewer Senior HR Manager Renewables & Environment Used the software for: 1-2 years ### "Perfect usability and a great holistic system!" September 11, 2019 5.0 Pros The holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable! Cons There a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things! Alternatives considered [perbit](https://www.capterra.com/p/174761/Perbit-insight/) Reason for choosing Personio Better usability, fast product further development, more suitable to our needs (startup) Review Source AZ Anna Z. Junior Finance Managerq Financial Services Used the software for: Less than 6 months ### "Great tool for monitoring all your HR related tasks" September 3, 2019 5.0 We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app. Pros The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team. Cons It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio It's just superior to all the other tools out there. Switched from [Cintra People](https://www.capterra.com/p/175844/Appogee-HR/) Switched from an American to a German tool to align with GDPR rules and have more features. Review Source EL Elena L. Head of People & Culture Computer Games Used the software for: 1-2 years ### "One of the best HRIS in Germany" September 9, 2019 5.0 Pros It's the best HRIS that I've tried so far. It has tons of features, attributes and process that we can customize according to our needs. The support is very fast, helpful and friendly. Cons Sometimes it is a bit complicated to use, but it comes with all the features and configuration possibilities. I am missing a couple of features, like an overview of the employee's promotions/titles and reports indicating promotions. Switched from [HeavenHR](https://www.capterra.com/p/155046/HeavenHR/) Higher number of employees, need to configure the product according to our needs, ob- and offboarding processes. Review Source VR Verified Reviewer art director Entertainment Used the software for: 2+ years ### "solid basics, functions could be extended " December 23, 2024 4.0 Pros easy to use, good admin permissions and simple ui Cons should be an "everything" delivery platform that allows user surveys, performance and HR compliance Review Source SK Simone K. AE Hospitality Used the software for: 6-12 months ### "Helpful for the on- and offboarding process" January 27, 2025 4.0 It has very good features, I enjoy the options for example for peer and management reviews, but the usability could be improved. Pros I was easy to keep an overview over what still needed to be done, it made the onboarding and offboarding process very easy Cons I am not a big fan of the layout, it is unnecessarily complex and easy to miss things Review Source VR Verified Reviewer Compensation Benefits Manager Internet Used the software for: 1-2 years ### "Good for small to mid size companies" May 30, 2024 4.0 Pros Very user friendly, does not require to be an expert to handle the product. You can customise the reports you want to create easily and add different conditions. Cons Would require some improvement to make it scalable for multiple locations. The tool is having very customisable fields but sometimes when you operate in a lot of different countries with central functions like HR analytics you require some local regulations features (13th month of salary, different working time, fields for local allowances). One big missing feature is the absence of some dynamic fields, having dynamic dropdown in the tool would really help a lot to avoid mistakes when someone is entering some data in the tool Review Source VR Verified Reviewer Paid User Acquisition Specialist Computer Software Used the software for: 6-12 months ### "Very simple but effective HR tool" August 1, 2023 5.0 We were very happy with how Personio was able to boost our HR work. I only used it myself when managing the HR tasks of my department, so I'm not familiar with some of the modules. But the ones I was able to use, I was very satisfied with the automated workflows, report tools, data syncing, and all the other stuff they offer. Pros The onboarding module was a treat to use for our marketing dept. It's easy to assign and monitor each step within the onboarding flow. The automated assignments and reports are also a great addition Cons The advanced field options for the course assignments are very limited. There really isn't much advanced logic other than basic if conditionals Review Source LT Lucy T. Owner & CEO Furniture Used the software for: 2+ years ### "The only HR tool you need for small-mid market operations" September 17, 2023 5.0 We couldn't be happier with the service that Personio provides. With it, we've been able to have a smooth functioning HR system from day one. You can use it to manage everyhing from attendance to payroll and ATS. It's the only tool you need for up to a couple hundred employees Pros I love how simple the interface is for all the different modules. We started using it when we were much smaller, and it was a relief to be able to start using it confidently without having to spend hours upon hours trying to learn it. Cons I think one of the biggest things it's missing is more comprehensive documentation like best practices or ideas for how you can use it better. Without it, in the beinning, we kinda had to figure everyhting out on our own Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review Source RZ Rukmini Z. General Manager Construction Used the software for: 6-12 months ### "An effective HR solution" October 15, 2023 5.0 Personio's customer support team is responsive and helpful. They are always willing to answer our questions and help us to resolve any issues.I highly recommend Personio to any business looking for an effective HR software solution. Pros Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience. I do like Personio being a cloud-based solution, so it is accessible from anywhere. Cons The arrangement of certain elements in the interface can make it challenging for new employees to navigate.It also offers limited flexibility for making changes, which can disrupt the way things operate, especially if you require specific configurations. Review Source AJ Anastassia J. Recruiter Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Good value for money" April 22, 2024 4.0 Pros I like that the usage is easy, quick to understand and that the talent management for recruiting pipelines has a nice overview. In addition, the support reaches out to you asap if you need help and have questions in general - hence, I am never left with doubts. Cons Unfortunately KPI tracking (for recruiting) is not a strength and a lot of data has to be drawn manually or cannot be tracked at all. However, Personio is currently working on this issue which will be a major upgrade for the future. Review Source CS Christian S. Manager Corporate Services Computer Software Used the software for: 1-2 years ### "Happy administrator feedback" September 5, 2019 4.0 On the whole very satisfied. The tool covers our complex requirements very well. Feedback is processed quickly. Personio develops quickly which is mostly positive. Sometimes there are smaller obvious errors with releases. We use the SW over 3 countries. This works quite well. Partly one notices, that it was primarily developed for the German market (e.g. with withdrawals and holidays adaptations). Otherwise, it is a great relief for us compared to the many manual processes we had before. It requires relatively little to no instruction effort for the employees. We have only adapted the presentation of Personio and handed it over to the employees and this works well. Many things can be configured so that you also have control over the data that is captured. Pros It can be easily configured. The fast implementation. Good and fast customer service. All inquiries are answered within 24 hours (weekdays) and 80% of inquiries are resolved within 24 hours. Usually within 6 hours. The software is constantly evolving and is becoming even more customer-friendly. Cons Partly the red thread through the SW is missing. For example, the date can only be recorded with 24/12/2019 at one location while it must be recorded with 24.12.2019 at another location. There are newer reports, especially in recruiting, where the figures are not correct. Further input fields do not always correspond to the same logic. So you have to be careful in the salary area if you overwrite a number in the salary field, an additional "0" is added. Just some small things. Reason for choosing Personio Price/Performance Fast implementation Friendly, mostly competent employees Self-explanatory for employees Appealing Review Source LB Lorenz B. Structural Engineer Aviation & Aerospace Used the software for: 1-2 years ### "A well functioning HR system" April 18, 2024 5.0 Pros Personio operates seamlessly. The login process is extremely straightforward, and the interface is highly intuitive. Cons There isn't much negative to say about Personio. Review Source FW Frederik W. EiR Apparel & Fashion Used the software for: 2+ years ### "Go to HRIS" June 3, 2024 4.0 Pros \- Compliance - Basic tool for HRIS - Not many alternatives Cons \- Many features cost extra, which can make it pricy. - Recruiting tool, Performance tool are not state of the art Review Source VH Victoria H. HR Specialist Retail Used the software for: 1-2 years ### "A solid HR all-in-one solution, fulfilling its purpose with room for improvement, yet overall comprehensive and easy to work with " March 13, 2024 4.0 Pros The all in one solution for all our HR needs. The intuitive user interface also deserves praise, as it makes navigating through different modules effortless. Furthermore, Personio's customer support team has been exceptional. Cons While Personio effectively manages fundamental HR processes, some features may be overlooked due to the emphasis on core functions. There are occasions where the system falls short due to minor details that are difficult to comprehend. As an HR professional, one may encounter frustrations when certain features appear to be hastily implemented without thorough consideration, leading to occasional setbacks in usability. However, this is a minor drawback in comparison to its overall functionality and ease of use. Review Source FA Faaiz A. Software Engineer Information Technology and Services Used the software for: 1-2 years ### "Hassle free Attendance and leave management. " March 12, 2024 5.0 Pros It has really good modules of Attendance and Leave management. No need for hefty long emails to Managers or HR for leaves request. Cons The user interface is a bit old. It needs improvement. Review Source LH Lucas H. Entrepreneur in Residence Computer Software Used the software for: 1-2 years ### "Compelling HR software which fits needs of startups" April 17, 2024 4.0 Pros I'm working for a scale-up in Munich in the B2B SaaS field. Most recently, I joint the firm and went through the HR onboarding process - Personio was curcial part of this and central source of truth for the whole onboarding process. Having said this, I really like the onboarding checklist. Moreover, time recording and absence leave request seems pretty straight forward for me. Thus, I really like Personio from a user perspective. Cons I find the team absence dashboard somewhat overloading. Moreover, it would be beneficial to have a direct link to completed tasks (history). Review Source PR Pedro R. Operator Airlines/Aviation Used the software for: 6-12 months ### "Great Platform" April 19, 2024 5.0 Time tracking, team calendar and absence management are all gathered with the information in a more practical way. Pros It is always adapting to suit even more our necessities and focusing on the most important aspects. Cons Some mobile functions does not have all the features working at its peak. Review Source LK Lydia K. HR Manager Warehousing Used the software for: 6-12 months ### "Just perfect" February 27, 2020 5.0 Pros What I like most about the operating system is that it contains a variety of functions, and as a result, covers the entire Personnel Department. From holiday requests to recruitment, every function is included. Since we have started using Personio, we have realised that we now spend more time on other HR tasks instead of a large chunk of our day being dedicated to administration tasks. I particularly like that our employees are required to work together with our department, and are automatically informed if they have failed to provide a doctor’s note for sick leave for example. Previously, we needed to constantly chase-up employees for documents such as these. Additionally, we now have a system that all employees from our Accounting and HR Departments can access, and no longer need to rely on confusing MS Excel spreadsheets. Cons I would say that I like everything about Personio. What I sometimes wish for would be an instant messaging option that could be used to send messages directly to employees via Personio. Besides this, we are very satisfied with the operating system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.