--- title: "Personio Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Personio Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/158622/Personio/" page_type: "product" language: "en" --- # Personio Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Personio ## What is Personio? Personio is Europe's leading HR software for SMEs. People Workflow Automation, the recently launched category of HR software, is part of Personio’s mission to help companies remove delays and realize opportunities with optimized people processes. Personio covers all core HR tasks, like personnel administration, recruiting, and payroll, in one software and ensures cross-departmental, automated processes, seamless integrations, and customizable HR reports. ## What is Personio used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Onboarding](https://www.capterra.com/onboarding-software/)[Recruiting](https://www.capterra.com/recruiting-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 317 user reviews Reviews sentiment Positive 89% Neutral 7% Negative 4% Pros & cons Intuitive and accessible platform Comprehensive HR process management Frequent technical and reporting problems Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Attendance Tracking / 2026 - Talent Management / 2026 - Payroll / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Personio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.personio.de/&name=Personio) Rating Breakdown 4.3 +− Features4.1 Value for Money4.1 Ease of Use4.4 Customer Service4.4 Rating Breakdown 4.3 Features4.1 Value for Money4.1 Ease of Use4.4 Customer Service4.4 ## Personio Reviewers Verdict Updated August 2026 AI summary - Personio best suits small to midsize companies seeking to centralize HR, payroll, and employee management. - Its main advantage is consolidating HR processes and payroll into a single, easy-to-use system that saves time and reduces manual work. - Day-to-day, it helps HR teams and managers stay organized, automate approvals, and provide employees with self-service access to records and requests. - Buyers should weigh a few practical considerations: some users report technical glitches, slow customer support, pricing limitations, and feature constraints. - It fits organizations prioritizing efficient HR operations, but those needing advanced support or highly flexible features may find gaps. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Personio 4.3 (317) VS. [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (317) Ease Of Use 4.3 (1,931) Value For Money 4.1 (254) Value For Money 4.2 (1,587) Customer Service 4.4 (288) Customer Service 4.1 (1,660) ## Personio alternatives Highest Rated [4.9 (4,871)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,557)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,395)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) ## FAQs about Personio Overview ### What problems does Personio solve? Personio solves spreadsheet-heavy, paper-based HR administration by centralizing employee records, absence tracking, payroll prep, recruiting, and onboarding workflows in one system. It reduces manual approvals, repetitive follow-ups, and missing documents while giving employees self-service access. HR teams, managers, accounting, and growing SMBs benefit most from the added transparency and automation. Answer based on 211 reviews Overview ### Which roles and teams benefit most from Personio? Personio is most used by HR teams, including HR managers, generalists, business partners, recruiters, and people operations leads, to streamline hiring, onboarding, employee records, and time-off management. Executives such as CEOs, COOs, and CFOs benefit from workforce visibility, while finance and administrative teams use it for payroll coordination and reporting. Answer based on 317 reviews Overview ### What company size and industries is Personio built for? Personio is specialized for small and medium-sized companies, with 62% of reviewers from small businesses and 30% from midsize firms. It is used most in Information Technology and Services at 15%, followed by Computer Software at 12% and Financial Services at 7%, fitting organizations with 10 to 5,000 employees. Answer based on 317 reviews Features and Usability ### What are the key features of Personio? Personio includes core HR management features like employee payroll, employee profiles, document management, and employee self service. Reviewers also highlight time tracking, vacation and absence management, and recruiting with applicant tracking. Differentiating capabilities include workflow automation, onboarding and offboarding workflows, reporting, and API-based integrations. Answer based on 145 reviews Integrations ### Which third-party tools and platforms does Personio integrate with? Personio integrates with Microsoft Outlook, Gmail, Microsoft Teams, Greenhouse, ZEP, Dataddo, DATEV Data Analysis, and ATOSS Staff Efficiency Suite. It supports over 100 integrations overall, with connections spanning email and calendars, recruiting, time tracking, analytics, and payroll, plus catalog integrations such as Google Calendar and GitHub. Answer based on 31 reviews Getting Started and Support ### How easy is it to onboard and train a team on Personio? Personio is quick to onboard for most employees, managers, and supervisors, who often start using core HR tasks with little training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins may need more time for setup, while some reviewers note the training module needs added depth. Answer based on 19 reviews Getting Started and Support ### What customer support options does Personio offer, and how do users rate the experience? Personio offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as friendly, helpful, and quick, with strong guidance during setup and useful articles. However, some report long ticket delays, unresolved issues, inconsistent service quality, and difficulty getting timely human assistance. Answer based on 104 reviews Security ### How does Personio handle data security and access control? Personio uses configurable employee roles, detailed access rights, limited-access profiles, and token-based two-factor authentication to protect data. Reviewers often praise its role assignment and admin permissions, but some report rigid or imprecise access settings, occasional permission glitches, difficult authorization setup, and frustrating login behavior. Answer based on 29 reviews ## Who uses Personio? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and accessible platform 90% positive reviews out of 73 Most users report ease of use, with intuitive navigation, clear design, and simple onboarding for HR tasks. Frequent technical and reporting problems 63% negative reviews out of 46 Most reviewers indicate recurring bugs, unreliable reporting, slow fixes, and unresponsive support hinder smooth workflow. Estrella A. Software engineer, 51 - 200 employees. "The built-in chat and messaging features for HR requests can feel buggy at times. When issues pop up, customer support takes too long to respond to our internal tickets." Comprehensive HR process management 91% positive reviews out of 47 Most reviewers describe HR management as centralized, efficient, and time-saving, with automation improving daily HR operations. Joshua W. Research Associate, 51 - 200 employees. "What I really like about Personio is how it brings so many HR processes together in one place." Streamlined implementation experience 95% positive reviews out of 21 Most reviewers find implementation straightforward, well-supported, and flexible, with clear guidance and responsive assistance. ## Features AI summary Based on 14,356 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Employee Management** (**43%** of reviewers rated this feature as critical) - **Payroll Management** (**59%**) - **HR Management** (**45%**) Personio supports all three features that reviewers rate most highly: **Employee Management**, **Payroll Management**, and **HR Management**. Together, these capabilities help businesses maintain accurate employee records, handle payroll tasks correctly, and manage core HR processes in one place, allowing teams to work more efficiently and keep day-to-day people operations organized. Employee Management 4.3 (26) 84.62% of 26 reviewers that rated this feature as important or highly important Track employee schedules, availability, and performance across projects and tasks Payroll Management 3.9 (94) 75.53% of 94 reviewers that rated this feature as important or highly important Manage employee salary processes, data, taxes, and records administration efficiently HR Management 4.3 (100) 85.00% of 100 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Employee Database 4.5 (133) 81.95% of 133 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Management 4.1 (47) 65.96% of 47 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests Vacation/Leave Tracking 4.4 (69) 76.81% of 69 reviewers that rated this feature as important or highly important Request, track, and manage time off requests and vacation time Personio 119 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Ad hoc Reporting: Generate one-off reports that meet information requirements - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Assessment Management: Creation, administration, and evaluation of assessments or tests - Attendance Tracking: Track the attendance of specific individuals or groups - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Sourcing: Proactive search for potential hires to fill current and future job openings and build talent pipelines - Candidate Tracking: Record interactions, notes, and developments with candidates - Career Development: Process of enhancing skills & experiences for continuous professional growth & advancement - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Compensation Plan Modeling: Performs calculations and analyzes how salary and equity should be awarded to employees across locations, performance levels - Competency Management: Catalog, manage, and develop employee skill sets - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Visualization: Graphical representation of data - Direct Deposit: Digitally deposit correct payroll amounts into individual employee's bank accounts - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Forms: Digital forms that are shared and accessed online - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Handbook: Create and share a new employee handbook with helpful information - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Employee Portal: Online portal where employees can access and track their own information - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Employee Self Service: Gateway through which employees can access the system - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - For Small Businesses: Designed for small businesses - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Description Management: Create, share, and manage the distribution of job descriptions/duties - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Leave Tracking: Manage and track employee attendance - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Country: Pay employees in multiple countries using correct currencies and correct tax deduction amounts - Multi-Location: Manage and support multiple locations - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Organizational Charting: Diagram that shows the structure of an organization and the relationships between parts - Orientation Workflow Management: Create orientation programs for new employees or students - Overtime Calculation: Manage and record overtime hours for hourly employees - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Payroll Reporting: View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more - Performance Appraisal: Evaluation process that provides feedback on an employee's job performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Project Time Tracking: Measure time to completion or hours worked for projects - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Storage: Upload and store resumes - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Secure Data Storage: Securely stores data to prevent data loss or breaches - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Talent Management: Integrate with Talent Managment software to better track learners progress and training sessions - Task Management: Create, manage and track all task activities and progression - Tax Calculation: Calculate tax and make deductions on gross income from sources like wages, investments or self-employment - Tax Compliance: Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Off Requests: Tools that allow employees to request/schedule time off - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Training Management: Track employee/learner's progression through training programs - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Wage Garnishment: Automatically subtract garnishments from wages - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.1 (317) 4.1 Based on 317 reviews ## Pricing Value for money 4.1 (254) Free Trial [View pricing plan details](https://www.capterra.com/p/158622/Personio/pricing/) Core Custom Quote Available It includes: - Advanced Document Management - E-Signature - Employee Profile Management - Preliminary Payroll - Onboarding / Offboarding - Advanced Report Builder - Approval Workflows - Organisation Charts Core Pro Custom Quote Available It includes: - Oauth - Public API - Advanced role-based permissions - Absence Management - Mobile App - Time & Attendance Tracking - Integration with Microsoft Entra ID​ - Onboarding and Offboarding Value for money 4.1 (254) 4.1 Based on 254 reviews ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ GitHub](https://www.capterra.com/p/129067/GitHub/)[ LinkedIn Jobs](https://www.capterra.com/p/172060/LinkedIn-Jobs/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ Xero](https://www.capterra.com/p/120109/Xero/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (288) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (288) 4.4 Based on 288 reviews ## User reviews Overall rating 4.3 Based on 317 reviews Filter by rating 5(156) 4(125) 3(22) 2(6) 1(8) Mentioned topic Sorted by most recent RN Ramon N. Office Manager Computer Software ### "Great for everyday employee management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 September 7, 2026 Overall, my experience with Personio has been very positive. It is a useful platform for centralizing employee information and managing everyday HR processes. It is particularly easy to use for regular employee management, although I think the administration and configuration side could be more intuitive. Pros Personio makes employee management simple and efficient. Managing holidays, absences and employee information is straightforward, and it makes many day-to-day HR tasks much easier. Cons Some of the configuration and admin settings are not very intuitive. Certain options can be difficult to find, and setting up or changing more advanced configurations sometimes takes longer than expected. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Joy L. Associate Partner Management Consulting ### "One central HR system; Includes every conceivable function." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 26, 2026 Our processes in recruiting and HR management have been streamlined and have become even more efficient. We now have a faster and better overview of the current status and can share this information with the relevant stakeholders. Decisions are now made more quickly and are transparent to all parties involved. Pros Offers all HR-relevant modules in a single system, eliminating the need for duplicate system and data maintenance. Within each module, we can also customize the new processes to our specific needs. Workflows are easy to configure and result in almost fully automated processes. Cons Due to the many features, we sometimes need help with configuration. However, Personio support is easily accessible and very helpful, so we rarely need to contact them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VB Valary B. Manager Health, Wellness and Fitness ### "Highly flexible HR software with a tailor-made solution and good advice." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 5, 2026 Our processes in recruiting and HR management have been streamlined and have become even more efficient. We now have a faster and better overview of the current status and can share this information with the relevant stakeholders. Decisions are now made more quickly and are transparent to all parties involved. Pros The solution can be tailored precisely to individual needs. The system is very clear and prioritizes the most relevant aspects. Personio's consulting services are very helpful and you can greatly benefit from their wealth of experience gained in other projects. Highly recommend overall! Cons I don't have any fundamental suggestions for improvement. Personio offers the possibility to map all HR processes in a user-friendly tool. Automations, workflows and task lists can be created quickly and easily, this reducing manual work for me. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EA Estrella A. Software engineer Computer Software ### "Personio: Great for Daily HR, But Chat Needs Work" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 July 9, 2026 For over 2 years, it’s been our reliable daily HR app. While it completely lacks project management features, it offers solid value for money and keeps our day-to-day workplace requests simple and straightforward. Pros It’s incredibly easy to use for daily HR tasks. Requesting time off, tracking hours, and checking my payroll documents takes just a few clicks, which fits perfectly into my engineering workday. Cons The built-in chat and messaging features for HR requests can feel buggy at times. When issues pop up, customer support takes too long to respond to our internal tickets. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BL Barbara L. Head of HR Renewables & Environment ### "Gutes Produkt, wenn der Support nicht so schlecht wäre" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 1.0 1.0 Likelihood to Recommend 5/10 June 8, 2026 Zu Beginn, als Personio noch ein junges Unternehmen war, war alles super. Man hat den Kundendienst angerufen und das Problem war in 2 Minuten gelöst. Aktuell verbringt man sehr viel Zeit, um mal zu einem Punkt zu gelangen, wo man eine Frage an den Kundensupport richten kann. Sobald man Kunde ist, wird man wie eine heiße Kartoffel fallen gelassen. Ich kann Personio sehr empfehlen (also das Tool), wer sich aber einen Super Kundensupport erwartet, wird enttäuscht werden. Pros Funktionalität und der modulare Aufbau, insbesondere das Recruiting Tool sind super. Man kann viel selbst anpassen. Die Implementierung war sehr strukturiert und einfach. Der Support während der Implementierungsphase super. Cons Kundendienst, sowohl Sales Support als auch Technischer Support sind derzeit sehr schlecht. Man dreht sich im Kreis mit einem KI-Agenten. Erstellte Tickets und Bitten von einem Menschen kontaktiert zu werden bleiben unbeantwortet. Man wird immer wieder auf den Support vom KI Agenten und die Personio Community verwiesen. Also hilf dir selbst und mit der KI. Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) [Odoo](https://www.capterra.com/p/135618/Odoo/) [Sage HR](https://www.capterra.com/p/128705/SageHR/) Reasons for choosing Personio War schon ein bekanntes Produkt, einfache Bedienbarkeit. Zu dieser Zeit war der Kundensupport noch gut. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Karen Allyson C. HR Internet ### "Ottimo prodotto" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 April 14, 2026 Nel complesso è un ottimo strumento per la gestione delle risorse umane, soprattutto per aziende in crescita. Semplifica molti processi amministrativi e migliora l’organizzazione interna. Dopo una breve fase di apprendimento, diventa molto efficace nell’uso quotidiano. Pros Interfaccia intuitiva e facile da usare anche per chi non è esperto HR. Ottima gestione centralizzata dei dipendenti (ferie, presenze, documenti). Molto utili le automazioni che fanno risparmiare tempo e riducono gli errori. Buona anche l’integrazione con altri strumenti. Cons Alcune funzionalità avanzate sono limitate o richiedono configurazioni complesse. Il costo può essere elevato per piccole aziende. A volte il sistema può risultare lento o poco flessibile su personalizzazioni specifiche. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Administrative Director Photography ### "Personio is Great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2026 Overall this is a great product and I have no plans of changing it anytime soon. I can do all my administrative task Pros Personio is great value for money and the customer support is fantastic. I can manage payroll and employee management, and the learning curve is very quick Cons I did not have any problems, that I can identify. And to be fair I had a bit of issues understanding the process automation, but I understood it quickly Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Konstantino K. IT-Supporter Information Technology and Services ### "Personio ein übersichtliches Personaldatentool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 25, 2025 Pros Übersichtliche Struktur der Website und sehr schönes Design. Daneben findet man alle Informationen intuitiv. Cons Der einzige Nachteil für mich an Personio ist, dass ich gerne mehr Darstellungsmöglichkeiten für Dokumente hätte. Switched from [DATEV Audit](https://www.capterra.com/p/217238/DATEV-Audit/) Firma hatte den Wechsel von sich aus angestoßen Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KS Katharina S. Account Executive Computer Software ### "Sehr gute Entscheidung, würden wir sofort wieder machen " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 October 9, 2025 Pros Einfache Handhabung, vielfältige Möglichkeiten, Übersichtlichkeit, gute Anbindung an weitere Software-Tools Cons Soweit alles bestens, es gibt bisher nichts das mich oder die Kollegen stören würde, wir sind sehr zufrieden. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JW Joshua W. Research Associate Staffing and Recruiting ### "A practical HR-Tool that simplifies everyday processes" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2025 Overall, I’m very satisfied with Personio. It really makes HR processes smoother and saves a lot of time, both for me as an employee and for the company as a whole. Even though there are small areas for improvement, the positives clearly outweigh the negatives. I can definitely recommend Personio to any growing company that wants an efficient and transparent HR solution. Pros What I really like about Personio is how it brings so many HR processes together in one place. Things like vacation requests, time tracking, and payroll are all much easier to handle, both for employees and for HR itself. The interface is clean and intuitive, so you don’t need a long learning curve to get started. I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR. Cons On the downside, some features can feel a bit slow or clunky, especially when it comes to loading times or switching between sections. Also, the reporting functions could be more flexible — sometimes you wish you had a bit more customization. And while the software covers most core processes, a few smaller workflows still have to be done manually. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158622/Personio/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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