# Page 10 | Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 10 - Is Personio the right Human Resources solution for you? Explore 311 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158622/Personio/reviews

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Personio

4.3 (311)

[View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 10 - Reviews of Personio

## Showing most helpful reviews

Showing 226-250 of 311 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MB

Max B.  
VP HR  
Insurance  
Used the software for: 1-2 years

### "Easy to implement and fantastic support"

June 19, 2017

4.0

Pros

Secure data as servers are in Germany, friendly and quick response from the CSA's. All 'key functionalities', such as for example holiday and sickness capturing, are covered. Reports are very useful when having to report KPI's. The system is easily customizable, fields can be generated quickly, workflows edited, and permissions & rules created within minutes.

Cons

Few minor bugs from timt to time, though these are fixed quickly. Recruiting solution only lets you post on german jobsites. No surveying option (ie. eNPS would be good) and Performance Management section is very rudimentary.

Review Source

FM

Franziska M.  
Talent Acquisition Manager  
Management Consulting  
Used the software for: 1-2 years

### "Perfect solution for HR- and Recriutig departments"

August 26, 2019

5.0

I had a great implementation support. Personio offers a solution, which really helps in day to day HR business.

Pros

Many possibilities to make daily work easier, simple usage, easy understandable, great implemantation team, very good customer support, perfect solution for recruitment activities

Cons

At first the software seems quiet complex, but with the support which is offered, you get into the tools very fast

Review Source

MH

Maria H.  
encargada de RRHH  
Broadcast Media  
Used the software for: Less than 6 months

### "Gran solución con mucho más para dar y evolucionar"

February 9, 2023

5.0

Pros

La sencillez de la interfaz y su atractivo

Cons

El módulo de desempeño y desarrollo es algo básico

Review Source

VR

Verified Reviewer  
bonvallet.R@gmail.com  
Design  
Used the software for: 6-12 months

### "Outil de gestion RH clair, simple et efficace"

February 27, 2023

5.0

Pros

Personio me permet de centraliser toutes les informations RH en un seul endroit. Il me permet de poser mes congés de manière simple et efficace. Il me permet aussi d'avoir accès en un ensemble d'information employé au même endroit, ce qui est très pratique en tant que collaborateur.

Cons

Aucun point en vue de mon utilisation actuelle.

Review Source

IG

Isabella G.  
Head of Payroll  
Consumer Goods  
Used the software for: Less than 6 months

### "Great tool to keep track of everything around payrolls, contracts and personal data of our employees"

July 25, 2019

5.0

Personio simplifies our HR management in more than one aspect. Finishing the payroll accounting no longer needs half a day and the time we saved can be used for things more important than bureaucracy. The software enables much more tools and possibilities than you recognize at first sight. We still are in the process of exploring new features almost every day.

Pros

For using the intuitive software there is no previous knowledge needed, both sides (employer and employee) have access and are able to overview working hours, vacation, absences and payrolls. In case of questions, Personio offers a powerful Helpcenter and personal support, who helps as fast as possible.

Cons

The only thing that can be improved is the Helpcenter: day-by-day Personio launches new features where sometime an active push notification, which motivates to take a closer look at the different features (incl. a detailed explanation at the Helpcenter) would be great.

Review Source

SG

Sergio G.  
HR Manager  
Pharmaceuticals  
Used the software for: I used a free trial

### "One of the best HR systems "

May 15, 2023

4.0

I have tried the platform as an alternative to BambooHR and I think it very interesting

Pros

The vision of the platform. The center is the people, the most important value of our company. It is very intuitive and useful.

Cons

Maybe in the future I could find something to improve. But in my short experience I didn't find any CONS for the moment.

Review Source

DS

Dominique S.  
Leiter Personalentwicklung  
Computer Software  
Used the software for: 1-2 years

### "Very good HR software"

September 11, 2019

5.0

Pros

Easy to use, Suite the needs of small to middle size companies well, very good Customer Support

Cons

The Performence, Feedback & Development Moduleis very basic

Alternatives considered

[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/)

Review Source

MM

Michael M.  
Sales & Business Development  
Information Technology and Services  
Used the software for: 1-2 years

### "Easy to use all in one solution for everything HR related"

August 2, 2018

5.0

Pros

It gave me as an employee so much transparency and control back as I did not have to have everything done by our HR team. It was very easy to use, understand and integrate into my day2day work. Additionally I think it also took a lot of extra work from my HR colleagues - at least that loved working with Personio! :)

Cons

Some features are not yet comparable to standalone solution (e.g. the recruiting module) but Personio is shipping improvements and features regularly so that bugs and feature requests are taken into account!

Review Source

SD

Selina D.  
HR Manager  
Information Technology and Services  
Used the software for: 6-12 months

### "Great and easy to use software"

July 18, 2019

4.0

I liked that it did not take me long to understand the software and that i was able to just start working with it. The support of Personio is really great, if i need anything i can just call them and they always have a solution for my problem. There are some features that are still missing in the software, but they always take my advice in consideration and sometimes they are already working on a new feature regarding my problem.

Pros

The software is easy to use and self-explanatory. It makes my daily work as a HR Manager easier

Cons

Some features, like talent pool are not available yet

Review Source

EE

Eva E.  
Global Head of HR  
Financial Services  
Used the software for: 2+ years

### "Holistic HR admin tool for small and medium-sized companies"

August 13, 2019

4.0

Pros

usability/ nice user interfaces, very helpful, friendly customer support, easily customizable, broad range of functionalities

Cons

from time to performance/availability issues

Review Source

EB

Elke B.  
Administration & Advisory Partner  
Internet  
Used the software for: 1-2 years

### "Great easy-to use Software"

July 19, 2019

4.0

Pros

\- Self service - Interface - Usability - Integration of the external payroll - Customer Service

Cons

\- Report section is not very detailed and not very accurate - Vacation calculation is not functioning very well, the set up of the vacation model is quite tricky - Some system attribute-fields are none-customisable

Review Source

MT

Maria T.  
Management Assistenz  
Computer Software  
Used the software for: Less than 6 months

### "Personio - schönes Design und leichte Bedienung"

January 27, 2021

4.0

Ich finde Personio ist ein tolles Tool um im HR Bereich geordnet die Mitarbeiterdaten zu erfassen und damit täglich zu arbeiten. Es ist ein positives Design und mir macht es Spaß damit zu arbeiten. Schön ist, dass man alles sehr individuell einstellen kann.

Pros

Bei Personio gefällt mir am Besten, dass man eine gute Übersicht auf Mitarbeiter hat und die wichtigsten HR Funktionen vorhanden sind. Die Support Mitarbeiter sind freundlich und motoviert. Im allg. ist das Handling nach guter Einarbeit wirklich leicht zu verstehen und das Design sieht gut und einfach aus.

Cons

Manche wichtigen Funktionen fehlen teilweise (Vorlage Urlaubsübergabe als Reminder senden, wenn ein Kollege Urlaub beantragt).

Reason for choosing Personio

Ich habe in meiner vorherigen Firma schon mit dem Programm gearbeitet und deswegen habe ich es meinem jetzigen Chef empfohlen :)

Review Source

CM

Carina M.  
People & Organization Manager  
Internet  
Used the software for: 2+ years

### "Easy to use and flexible set up"

July 17, 2019

5.0

Pros

\- Interface - Flexibility - Different roles - Automatization

Cons

\- Reporting (Recruiting KPIs, Self designed reports) - Payroll

Review Source

JB

Julia B.  
Junior Communication Designer  
E-Learning  
Used the software for: 1-2 years

### "Intuitive tool to see your overview of the salary, vacation, your buddy in your HR questions"

September 6, 2022

5.0

I love it, anytime I need the additional document or need to request my vacation I go to Personio, and able to save my time

Pros

I love that it is very intuitively made, that I am able to see everything what I need for the documents and HR processes, also able to write a feedback about the employee interview

Cons

I would add additional fun features in the end of the year, like a statistics

Review Source

TS

Tina S.  
HR Assistant  
Management Consulting  
Used the software for: 1-2 years

### "trouble shooting help"

May 31, 2022

4.0

Pros

Bedienerfreundlich, gute Oberfläche und übersichtlich

Cons

ab und zu langsam im Aktualisieren / Hochladen von Dokumenten

Review Source

PD

Pedro D.  
Head of Human Resources  
  
Used the software for: 6-12 months

### "making HR-Management radically easier!"

June 19, 2017

5.0

Pros

On the top of my personio-experiences is the customer service! Really patient, highly customer oriented and super friendly at all times. Furthermore you have the feeling that the entire company (no matter who is on the phone) knows who you are and is well capable of taking care of your issues. And if this is not the case, you will promptly get a re-call from one of the experts.

Cons

Honestly, there is nothing worth to mention. There are a couple of bugs and usability issues here and there, but most important, you see a young product (and Team) growing and improving from day to day.

Review Source

JJ

Jonas J.  
Head of People  
Human Resources  
Used the software for: Less than 6 months

### "Excellent One-Stop-Shop for HR Administration - Makes everything you don't like doing a simple task!"

July 24, 2019

5.0

I am alone in doing HR administration and using Personio removes a work load of about 0,5 FTE from our company, so we are saving tremendously on salary costs. Furthermore it gives our team members a voice and makes it easy for them to navigate the administrative hr jungle by having a one-stop-shop for all their needs, too.

Pros

Covers all the important bases in terms of functionality: - Employee File - Salary Administration - Team Calendar - Attendance & Absence management The menu is intuitive and compared to other solutions it does a great job of making navigation easy.

Cons

It takes a while to understand how it all works together, but that is to be expected by a software that brings together that many functions.

Reason for choosing Personio

Higher quality UI, more and better functions, tremendous customer service.

Review Source

JP

Jenny P.  
HR Generalist  
Information Technology and Services  
Used the software for: 1-2 years

### "A great software with a great support!"

September 13, 2019

4.0

Pros

\- easy to use - covers many topics in the HR area - great customer support - constant advancement

Cons

there are no big cons, only small things and they improve these things constantly and they are always open to suggestions

Review Source

EA

Erica A.  
Sr. HR Manager - People Services  
Financial Services  
Used the software for: 6-12 months

### "Still a young tool, but quickly improving/expanding; great, fast and very friendly customer support"

June 19, 2017

4.0

Time saver and faster work flow, data protection, faster administration of employee data

Pros

Easy to use for employees; easy, no frill design, good configuration possibilities; improvement ideas are always forwarded to the Product team and, if possible, implemented quickly

Cons

Sometimes very long loading times; reports function not ideal (can be fixed with work arounds but needs extra time)

Review Source

LL

Linda L.  
Personalleiter  
Education Management  
Used the software for: Less than 6 months

### "Danke, \[SENSIBLE INHALTE\]"

May 13, 2022

5.0

\[SENSIBLE INHALTE\] hat mir ausgesprochen schnell und gut geholfen. Ich habe sie als äußerst zuverlässig, freundlich und lösungsorientiert erlebt.

Pros

Übersichtlichkeit und Helpcenter Die Software lässt sich simpel bedienen und man fühlt sich nie alleine gelassen.

Cons

Ich habe nichts zu beanstanden und bin total zufrieden

Review Source

MN

Monique N.  
Head of HR  
Legal Services  
Used the software for: 1-2 years

### "Good Usability and easy to train"

September 4, 2019

4.0

Pros

easy to train for new team members clear layout and processes

Cons

sometimes too many clicks not able to save settings from the working process before more flexibility for different layouts in job postings

Review Source

FF

Fanny F.  
Head of People & Culture  
Internet  
Used the software for: 1-2 years

### "I've been using personio since over a year, I even implemented it in my new company. Great product!"

June 6, 2017

5.0

the complete solution supports my daily work in HR

Pros

The customer support is fast and amazingly friendly:) Other than that, I really like that personio offers a complete solution (ATS & HR) with a very good usability for everyone in the company.

Cons

I would like to have more templates in order to set up personio quicker. Exp. Mail-templates Feedback-templates Ref. Letter templates etc

Review Source

JJ

Julia J.  
Referentin Management  
Education Management  
Used the software for: 1-2 years

### "Administration Support"

September 17, 2019

5.0

It is easy to administrate daily HR-Business.

Pros

\- Recruitiung-Tool - all in all: transparency

Cons

We have a lot of different "Due-Dates", sometimes it's hard to keep an overview.

Review Source

SW

Steffen W.  
VP Marketing  
Information Technology and Services  
Used the software for: 6-12 months

### "Great product for supervisors "

December 5, 2019

5.0

Pros

Easy and fast to use for all recruiting, time stamp and absence approval processes. For me this is crucial as a supervisor. Because I don’t want to spend time on trainings and bad user interfaces. Great support especially when you have ideas for further improvements.

Cons

Till now there is nothing to complain about.

Review Source

Jelena K.  
Director Human Relations  
  
Used the software for: Less than 6 months

### "Excellent Customer Service and very structured onboarding, good quality and user friendly surface."

June 25, 2018

5.0

Time

Pros

Absolutely user friendly surface, very easy to start with, cloud based and usable from everywhere, easy to use statistics.

Cons

Unfortunately not flexibel on special time tracking (e.g. Shift workers) and missing "Blog-Feature" means individual news-feed not available.

Review Source

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