# Personio Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Personio the right Human Resources solution for you? Explore 314 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158622/x/reviews --- Personio 4.3 (314) [View alternatives](https://www.capterra.com/p/158622/Personio/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of Personio Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “I also appreciate the transparency it creates — I can see my vacation days, documents, and payslips anytime without having to ask HR.“ September 10, 2025 CB Christoph B COOHospitality, 201 - 500 employeesUsed the software for: More than 2 years. “Document management such as reference letters are difficult to handle, little automation to write and create.“ April 17, 2025 JW Joshua W Research AssociateStaffing and Recruiting, 51 - 200 employeesUsed the software for: 1-2 years. “What I really like about Personio is how it brings so many HR processes together in one place.“ September 10, 2025 KP Kelly P People Operations specialist GermanyConsumer Goods, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs“ April 19, 2024 CG Carina G Senior HR Project Manager - Learning DevelopmentRetail, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Personio provides a unified system that encompasses a wide array of HR services, serving as the ideal all-in-one solution with its integration capabilities.“ May 6, 2024 AL Adele L Print DesignApparel & Fashion, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “It's not very self explanatory, and the interface keeps on changing.“ May 26, 2025 RZ Rukmini Z General ManagerConstruction, 201 - 500 employeesUsed the software for: 6-12 months. “Personio is an all-in-one HR and applicant management software that has helped my business to streamline our HR processes and improve our employee experience.“ October 15, 2023 AH Anna H COOInformation Technology and Services, 11 - 50 employeesUsed the software for: More than 2 years. “Other features are difficult to use and not very flexible“ September 9, 2025 ## Showing most helpful reviews Showing 1-25 of 314 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Dónall F. HR Administrator Computer Software Used the software for: 1-2 years ### "Streamlined our entire HR systems" April 29, 2023 5.0 Pros What I love about Personio is that it is the one stop shop for all our HR information. As an SME we had been relying on SharePoint to store all our HR information and this was cumbersome and admin heavy, with Personio we can store all the relevant information in one location with no trouble accessing for individual employees. It is an easy to use platform and any new issuer will have no difficulty getting used to the using the system. My favourite feature is the ORG chart provided for all the employees in the organisation so you can know who's who. Cons I have no major dislikes for the Platform - its a new platform, things take time. If you have an idea that would improve the system you are able to post in their Ideation forum to drive change. While Personio offers reporting features, the range of available reports is somewhat limited. This can make it difficult for companies that require more in-depth reporting and analysis for example companies with 100+ employees. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/)[WorkCompass](https://www.capterra.com/p/138432/WorkCompass/) Review Source VR Verified Reviewer Senior Backend Engineer Financial Services Used the software for: 6-12 months ### "A simple tool for a simple life" October 6, 2024 4.0 Personio is a simple tool with everything you need right at hand. The main screen has a summary of everything (dates, documents, and events), and it is possible to go inside each one of these screens and find more detailed information about them. Pros It's a nice tool for keeping records and documentation regarding our interactions with the company. Cons It could have a little more information regarding the team (from the perspective of a team member, not the supervisor) Switched from [Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Personio was the HR application used by the mother corporation, so everything was migrated there. Review Source TS Tereza S. HR Information Technology and Services Used the software for: 6-12 months ### "Missing features, unhelpful customer support, no room for error" June 7, 2023 1.0 very negative, started ok, but worsened over time- support is very bad - just "here is a link and read about it on our helpdesk page" - there is not time for that- had to push to even get in touch with my account manager- no notification on automatic ANNUAL renewal - this i find very unfair; if we are locked in for another full year and still need to renegotiation the conditions, would expect a call well in time so we can decide to cancel- issues with vacation day calculations Pros european based company, fairly easy to navigate Cons customer support is very unhelpful, the tool is immature, there are a lot of logic mistakes - e.g. no room for error - if you mess up, you cannot correct it, you need to delete the whole user. Review Source TL Theresa L. HR Specialist Retail Used the software for: 2+ years ### "Development: always!" March 12, 2024 4.0 Pros Personio is constantly working on their products and features. There is no stagnation here. I have already seen a lot of further development that has helped to make our HR work easier. We have already been able to simplify and partially automate various processes. In addition, the usability is really very intuitive, so it's really fun to work with Personio. The customer support is incredibly fast and friendly. The support from our Customer Success Manager is also very good, always helpful and competent. Cons Some parts of Personio are not linked, e.g. absences and reports, which in this case means that a report on the sickness rate only takes into account the absence in days and not in hours. The fact that the different systems do not communicate with each other sometimes results in information being incorrect or Personio not being usable for some cases. Alternatives considered [Greenhouse](https://www.capterra.com/p/133100/Greenhouse/) Switched from [SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Usability & All-in-one Tool Employees no longer have to jump between different tools but can find everything in Personio - from their data to contracts and performance. On the one hand, this saves us costs, and on the other, it is easier for employees to deal with just one tool. Review Source VR Verified Reviewer IT Specialist Oil & Energy Used the software for: 1-2 years ### "Easiest to implement HR tool " June 3, 2023 5.0 We implemented Personio as Serdar Plastik's first core HR tool. Applicant & personnel management, payroll, employee forms and surveys, and approval flows were all shifted into the system in a short amount of time. It was very easy to set up on the IT side, but a bit harder to implement across the organization due to a lack of support documentation. But once we had it up and running:- It saved our HR team hundreds of hours from having to push papers around- Reduced human error - Provided us a more objective way to evaluate applicants- Increased our data integration abilities Pros It supports advanced automations which is fantastic because:1. The system largely eliminates human error and doesn't cause our HR staff a lot of issues.2. The data is sent over to our other tools very smoothly. Cons English support is a bit lacking. Also, there are recurring performance issues in the applicant management dashboard. We submitted a ticket but the issue wasn't solved for a couple months Alternatives considered [Sage HR Online](https://www.capterra.com/p/148336/Sage-HR-Online/)[BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio The other tools seemed unnecessarily expensive for the scale we were wanting to implement it in at that time Review Source JM Javier M. People Operations Specialist Information Technology and Services Used the software for: 1-2 years ### "Very user friendly and flexible HR Saas" March 20, 2024 4.0 We have been using Personio for almost 3 years, and it is the only HR data source (very reliable) and core tool for daily purposes. We have been able to develop and automate/scale many processes. It has been developing in many ways although it exists better specific alternatives in certain aspects such as T&D, and payroll. Finally, it has an excellent customer service, always supporting us solving queries and requests Pros The tool is very user friendly and easy to configure, it covers pre-payroll, onboarding, documents management, employees data, offboarding. In addition, it has an extensive marketplace to connect with different apps and softwares via API Cons Lack of expense management, full payroll engine, historical data not very visual, T&D tab need more development. Alternatives considered [Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[Factorial](https://www.capterra.com/p/168685/Factorial-HR-Software/) Reason for choosing Personio At the moment of the final decision, it was the best option for us in terms of development and future updates. ROI was also considered and it was as expected. Review Source KS Kia S. People Operations Partner Computer Hardware Used the software for: 2+ years ### "Personio is an efficient and user-friendly HR software that streamlines administrative tasks--an excellent solution for small to med-sized businesses" June 12, 2024 4.0 My overall experience with Personio has been positive. The platform's all-in-one HR management capabilities have streamlined our processes and improved efficiency. Despite minor performance issues during peak times, its user-friendly interface and robust feature set make it a valuable tool for managing our HR needs effectively. Pros What I liked most about Personio is its intuitive interface and comprehensive features, which seamlessly integrate recruitment, onboarding, payroll, and performance management into one platform, significantly improving efficiency and organization within our HR department. Cons Limitation on accurately adapting to local absence policies on some countries Alternatives considered [HiBob](https://www.capterra.com/p/156106/Hibob/) Reason for choosing Personio Mostly on cost difference and better support offered by Personio Review Source VR Verified Reviewer Senior HR Manager Renewables & Environment Used the software for: 1-2 years ### "Perfect usability and a great holistic system!" September 11, 2019 5.0 Pros The holistic approach of Personio. Therefore they can provide the perfect solution for small and medium sized companies. Personio has well-thought-out-workflows that are very individually customizable! Cons There a still several features I wish to have (like the reminder function of applicant tags ;)), but these are only small things! Alternatives considered [perbit](https://www.capterra.com/p/174761/Perbit-insight/) Reason for choosing Personio Better usability, fast product further development, more suitable to our needs (startup) Review Source AZ Anna Z. Junior Finance Managerq Financial Services Used the software for: Less than 6 months ### "Great tool for monitoring all your HR related tasks" September 3, 2019 5.0 We have saved a lot of time preparing the pay rolls for our employees as we had to do it all manually before and now it's just a couple of clicks. We also use their documents storage and each employee knows where to find their important information instead asking the HR manager or look for it on google docs. The benefits and time saving definitely outweigh the costs of this app. Pros The support is great. Everyone I have talked to on the phone was aways super nice and helpful. I also like the fact that they take your feedback seriously and suggest the things you mentioned to their product team and might implement solutions that will make the tool even better for you and your team. Cons It's not easy to set up because it's very detailed- that's why you have an implementation manager to help you with that. I also have to use their support quite often when I want to change something, because I'm afraid that it'll adjust things I didn't want to change. Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Reason for choosing Personio It's just superior to all the other tools out there. Switched from [Cintra People](https://www.capterra.com/p/175844/Appogee-HR/) Switched from an American to a German tool to align with GDPR rules and have more features. Review Source EL Elena L. Head of People & Culture Computer Games Used the software for: 1-2 years ### "One of the best HRIS in Germany" September 9, 2019 5.0 Pros It's the best HRIS that I've tried so far. It has tons of features, attributes and process that we can customize according to our needs. The support is very fast, helpful and friendly. Cons Sometimes it is a bit complicated to use, but it comes with all the features and configuration possibilities. I am missing a couple of features, like an overview of the employee's promotions/titles and reports indicating promotions. Switched from [HeavenHR](https://www.capterra.com/p/155046/HeavenHR/) Higher number of employees, need to configure the product according to our needs, ob- and offboarding processes. Review Source MH Maia H. Manager Environmental Services Used the software for: 1-2 years ### "A clear, chic intuitive interface with all the relevant info one would look for." January 6, 2025 5.0 Excellent. Clear, chic interface. Also great to have the photos so you know people within the organisation immediately. Easy to edit and request changes with HR. Pros It is very intuitive. I also love the dashboard that gives you a clear overview of the info you need. Cons I sometimes get confused when the absences are limited to the year (ie overcarried absences arent subtracted from the total). Review Source AA Abdul-Gafar A. IT Systems administrator Computer Software Used the software for: 6-12 months ### "Robust HR Management Sytem" November 13, 2024 5.0 Pros Very useful tool for all-round employee management Cons Can get quite expensive but at the end of the day it's worth the price Review Source IH Isabel H. Human Resources Project Manager Information Technology and Services Used the software for: 1-2 years ### "The one-stop solution for better HR" August 19, 2019 5.0 Our overall experience with Personio has been extremely positive. It has allowed us to digitize and streamline our processes and workflows in a way that has vastly increased our efficiency and the quality of our services as an HR department. Personio has enabled us to very quickly move all our core HR processes to the software and makes it possible for us to handle them in a much more efficient, user-friendly way. The software has also been a great help to our employees, who can take care of their HR tasks much easier now, as well as our team leaders and managers, who now have a better way of administrating and supervising their team and making sure all tasks are taken care of. Working together with Personio's implementation and key account managers, as well as their customer support team, has always been a great experience. Personio provides extensive support, guidance and best practices which help in further improving workflows and customizing the software for each individual company. Overall, with its variety of features, Personio has opened countless ways for us to optimize our processes and offer better services, and has enabled us as HR to transform from a department preoccupied by administrative tasks to a true strategic partner. Pros We greatly appreciate all of the features Personio offers, and actively use the entire range of tools and features. In terms of core HR processes, one of the most instant and most significant benefits of using Personio was the easy administration of personnel data and the absence management. Everyone in our company, from employees to managers to members of the HR team, has benefitted tremendously from Personio's user-friendly absence management features, which all our employees use regularly. Both our HR and Accounting departments profit from the extensive reporting features, which we use to create monthly, quarterly or annual reports on all relevant personnel data. This function is also appreciated by our managers, who can gain quick overviews on key figures with just a few clicks. Apart from the administrative features, it is mainly Personio's recruiting tool which has impacted our HR processes in an extremely positive way. Creating and publishing job ads, managing applications and communicating with applicants has never been so easy, and is enabling us to manage our recruiting workflows in a way that is sure to leave a positive impression on applicants. All in all, Personio has greatly improved our HR processes and, along with this, improved the working lives of all internal stakeholders. Cons Since we are a global company, our aim is to roll out Personio internationally to all our subsidiaries in different countries around the world. In this regard, we are doing a certain amount of pioneer work, as the system is not yet completely perfected for international use and some features or special configurations are not yet part of the software. Therefore, we need to align the requirements of our international subsidiaries with the features currently available in the software and, in some cases, find workarounds. Personio has provided great support in this process and has been able to provide solutions to the vast majority of topics we dealt with. Review Source JB Janelle B. Customer Relations Manager Construction Used the software for: 2+ years ### "Underrated But Very Advanced Cloud HR Solution" January 4, 2024 5.0 We've ad a great time so far with Personio for our HR work. We first set it up when the company was a lot smaller, and it's held together very well during our expansion. It has a very simplistic interface which is a big positive for us, the reporting features work well, and the ATS module is very detailed and has a lot of advanced features. 10/10 would recommend. Pros The interface is much more up to date than the other tools we evauated. This made it a lot easier for us to start using it fully in te beginning, and has made it easy to maintain since. Other than that, we really enjoy the automated workflows for setting up alerts, emails, etc. Cons It was missing a couple integrations that we really wanted, and there's the odd bug here and there, but we don't really have anything too big to complain about Review Source JR Javier R. Chief People Officer Food & Beverages Used the software for: 2+ years ### "Flexibility for HR" April 10, 2024 5.0 Pros It is super easy to configurate, even without a tech background, and flexible if something needs to be changed. Cons Payroll is not yet covering all the singularities from all countries, and still a bit German regulations based. Alternatives considered [Bizneo HR](https://www.capterra.com/p/184073/bizneo/)[SAP SuccessFactors HCM](https://www.capterra.com/p/144575/SuccessFactors-Perform-and-Reward/) Reason for choosing Personio Flexibility and developement of modules. Review Source KP Kelly P. People Operations specialist Germany Consumer Goods Used the software for: 2+ years ### "Personio Review" April 19, 2024 5.0 its Good Personio has very friendly people working for them and the tool does help a lot with day to day business Pros I like that its a easy to understand product and also the logic it uses is very simple and understandable too. Cons it has no buildable logic between fields which can cause for incorrect data and also personio is still very Germany focused it becomes very difficult for our other countries with the tool since it can not fully attend to their needs Review Source PG Peter G. Head of Analytics Consumer Goods Used the software for: 1-2 years ### "Intuitive, " May 23, 2024 5.0 Very positive. General usability is excellent. Pros I appreciated that multiple managerial functions that were previously in disparate systems (i.e. time tracking, candidate management, job postings) are available in a single place. Cons No strong drawbacks that I have observed. Review Source LG Lukas G. Junior Manager HR Analytics and Systems Consumer Goods Used the software for: 2+ years ### "Awesome UI/UX with a large package of functions and options" April 11, 2024 4.0 Pros Personio has a very modern and minimalist design. This makes it feel super simple and fast to use. In addition, the system comes with a very large package of functions and has a wide range of extensions available. Furthermore, the company responds to customer feedback and is constantly developing the products further. Cons Sometimes you may reach the limits of the available functions and setting options. As a result, you have to find workarounds in some cases. In general, I would like to see more individual automation options to make it easier to map our processes in Personio. Review Source AG Asnath G. Assistant Projects Manager Information Technology and Services Used the software for: 1-2 years ### "A Futuristic Human Resources Management Platform." May 12, 2024 5.0 It is simple to engage and communicate with employees in real-time with Personio. Pros I like how Personio automates daily human resources tasks thus eliminating manual and repetitive tasks.It is simple to recruit new employees with Personio.I like ease to track employees time with this tool. Cons I haven't encountered anything that is unpleasant with Personio as it suits best my human resources management needs. Review Source MA Monika A. Head of HR Information Technology and Services Used the software for: 2+ years ### "Userfriendly " August 18, 2022 5.0 Love it! The Sales Manager and Implementation Manager were very helpful Pros The software is easy to use and all the most important aspects of HR can be portrayed in Personio. All employee data can be stored there safely. Also, Personio provides helpful webinars and lots of additional materials such as document templates, employee surveys, and best practices for any topics which are very helpful. Cons The Recruiting part is maybe a bit less intuitive compared to other software that specialize in Recruiting Reason for choosing Personio Because it has good reviews and a strong reputation and because I used it in previous companies. Review Source MN Manuela N. HR Manager Information Technology and Services Used the software for: 1-2 years ### "Review of 1 year with personio" June 15, 2022 4.0 all colleagues have an overview about their personal data and HR documents, they can see the absence of the team members (even with a exchange with our team calender) and the administration of holidays is quite easy. Pros It's really easy to use and implement the tool. And I really like the support material - you can find very good articles about each topic and question and if I cannot find the answer there - I get quick help from the support team Cons some features are only provided on the basic level - but telling it to the support can help, one of my issues is now solved and a new standard in the protfolio. but it would be great to have the possibility to set a date when I want to send a message to a applicant. Review Source SI Shaista I. Software Engineer Financial Services Used the software for: 6-12 months ### "A must have tool for HR related stuff" April 4, 2024 4.0 Pros It has become a regular part of my job. I clock in using Personio and it is very simple and straight forward. I can add multiple breaks in my daily hours log. All my information is stored at one place, and i got notification if any of my credential is expiring soon. The onboarding section and Vacation management modules are very handy. Cons It could be a little tricky sometimes for new users to get a hold of it, other than that, I dont have any complaints. Review Source aT asad T. Research Assistant Education Management Used the software for: 1-2 years ### "Really helpful in office Management" January 20, 2024 5.0 Pros The portal is really helpful in keeping the record of employee's information, payroll management and attendance. Cons Trainings module can be improved. New update on attendance is not easily interpretable. Review Source FE Florian E. CFO Computer Software Used the software for: 2+ years ### "Game Changer in our HR Efficiency" September 19, 2019 5.0 Actually, as a fast-growing company 2 years ago, we were just looking for a recruiting solution and found Personio. Already during the two-week test phase we had all our employees with many individual attributes live on their own and only on the basis of the educational Videos. We now have a vast variety of templates so we can do a lot of manual work more efficiently through Personio and focus on strategic HR topics. And this, although we do not use some features because they do not fit our processes, such as Performance or payroll. Pros Ease of use Excellent UI Great flexibility with templating, Attributes etc. Automatisation of the Recruiting Process Highly efficient Cons No Datev interface Many of our suggestions were received as feature requests, without feedback and without implementation Many new developments, especially in recruiting, have not led to an improvement, but have taken the clarity Review Source VR Verified Reviewer Chief Growth Officer Internet Used the software for: 2+ years ### "Clear recommendation for SMEs" August 12, 2020 5.0 Pros \- As we were one of the early adopters, we got personio for quite a cheap rate - There was no tool that was as comprehensive and could be used without GDPR issues - It saves a lot of time vs. our setup before, which was Excel Cons \- There are a few open requests from our side regarding more flexible reportings - There is an obvious bug in the dashboard that just doesn't get solved (always shows that "everyone is in the office today") Alternatives considered [HeavenHR](https://www.capterra.com/p/155046/HeavenHR/) Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.