# UXprobe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about UXprobe Software - reviews, pricing plans, popular comparisons to other Automated Testing products and more. Source: https://www.capterra.com/p/158625/UXprobe --- # UXprobe Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) UXprobe ## What is UXprobe? The easiest and fastest way to test your website, app or prototype with real users. See videos of your users and their screens, success and satisfaction metrics are collected and calculated automatically. ## What is UXprobe used for? [Automated Testing](https://www.capterra.com/automated-testing-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $250 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for UXprobe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.uxpro.be&name=UXprobe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### UXprobe 4.7 (10) VS. [4.5 (3,410)](https://www.capterra.com/p/124981/Freshdesk/reviews/) Starting Price $250 Per Feature, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (10) Ease Of Use 4.5 (11) Value For Money 4.7 (10) Value For Money 4.4 (10) Customer Service 5.0 (10) Customer Service 4.5 (11) ## UXprobe alternatives Highest Rated [4.9 (249)](https://www.capterra.com/p/149363/Kangaroo-Rewards/reviews/) Starting price $79.00 Per User, Per Month [4.7 (1,754)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month [4.7 (2,795)](https://www.capterra.com/p/158456/JotForm-4-0/reviews/) Starting price $39.00 Per User, Per Month [4.3 (668)](https://www.capterra.com/p/141842/Weave/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/158625/UXprobe/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities API Application programming interface that allows for integration with other systems/databases Assessment Management Creation, administration, and evaluation of assessments or tests Issue Management Identify and respond to unexpected problems or failures (ie. "negative events") Issue Tracking Record and follow the progress of every issue UXprobe 5 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Application programming interface that allows for integration with other systems/databases Creation, administration, and evaluation of assessments or tests Identify and respond to unexpected problems or failures (ie. "negative events") Record and follow the progress of every issue Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 4.7 (10) Free Trial Free Version Basic $250.00 Per Feature,Per Month Value for money 4.7 (10) 4.7 Based on 10 reviews ## Support, customer service and training options Customer Service 5.0 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (10) 5.0 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Patrick M. Director Internet ### "Easy set-up and quick results: not just figures, but qualitative feedback of our test panel! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 October 11, 2017 Pros \- easy set-up & monitoring of results - possible to use different languages in one test - quantitative scoring + qualitative feedback - quick access to results, even during the UX test phase - reasonable fee Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ID Isabelle D. Marketing manager ### "UXprobe allowed me to easily test things I wouldn't dream of, like illustrations." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 13, 2017 Pros I find UXprobe extremely easy to use and very versatile. I feel like I can be creative and perform user tests for everything! Cons As a marketer, I wouldn't mind having pre-formatted reports that I could just export in Excel or even PDF. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TV Tim V. UX Researcher Online Media ### "Fast and easy way to scale your usability research. A necessary addition to your UX toolkit" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 11, 2017 Easy Set up, easy to invite test users, video recordings as proof for the stakeholders, annotate your findings in the tool. Good support. Pros Fast and easy set up of the usability tests, that helped me to have quality results in a short time. And with a simple URL link we could invite users to test our product, they only need a webbrowser and they are good to go. The combination of video recording from the screen and the user gives you valuable and unexpected insights/emotions form your users experience. Cons To have more freedom in using the questions before or after the tests. The possible to edit the best video fragments Some finetuning of the user interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TD Tom D. UX Entertainment ### "Great tool if you want fast user feedback!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 September 6, 2017 Pros UXprobe allows you to easily set up user testings. Setting up test scenarios is very straighforward. Users can take the test at their own environment or you can assist them sitting right next to them. The outcome is always very useful! The customer support is excellent and fast! Any problem will be looked into. Cons Testing takes time. But that's not their fault. Browser compatibility could be better and sometimes small interface issues. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MV Marc V. Minister of Inspiration ### "Just the tool we needed to put our product to the test" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 September 5, 2017 Pros Easy set-up and ease of use. Clear instructions guide our users quickly through the process. Thanks to the video and the people's' expressions we can see where things went South. Quick response from the support team when we posted a question. Cons Can't say I found any missing features really. On my first time usage, I experienced a small glitch, which was resolved on the same day after I reported it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Lieven B. Product Owner Bingel E-Learning ### "Great tool to collect meaningful customer insights and feedback on the UX of your online platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 13, 2017 Pros \- Extremely easy to use, both for the end users remote testing your application and the team processing the results and the feedback of the testers - Excellent support and service, both on the use of UXprobe-tool itself and how to create a community of test users Cons \- I can't think of any disadvantage, except for remote testing for tablets being not available yet via UXprobe Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JC Jeroen C. Co-Founder Internet ### "Best tool to do user testing! No need to get people to come over." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2017 It helped us user test with many more people much more easily. With everything tracked minitiously. Pros We used to invite people over to do user testing of our software. With UXProbe we now just send them a link and everything works. We got their facial expressions on tape (that was even difficult when doing it live), can clearly set out instructions, we don't feel the need to help them (usually an issue if you are doing user testing), and we've got everything nicely recorded. All we need to do is invite them to do it. Game changer! Cons I'd say it took me a few minutes to work out how it works with the flows, but considering all the complex things it does, it's really nothing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AS Alexis S. Digital Strategist ### "Once setup, UX probe is probably the most efficient way to focus on qualitative insight from users. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 24, 2017 Pros \- Focus on the customer journey of the user and the numbers that really matters - Deliver meaningful insights based on user behaviour - Possibility to customise analytics based on your customer flow - Works perfectly with chatbot conversion analysis Cons \- Need some time to setup (you need developers) - User interface sometimes has some small issues (responsiveness) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor July 13, 2017 Alexis, thanks for your positive review. For others reading this review, Alexis is using the UXprobe API to measure his chatbot sucess and satisfaction. Read more here https://www.uxpro.be/chatbot-analytics/ TL Tom L. UX consultant ### "With UXprobe i can do real user testing. It's user-friendly, result driven & easy to set-up." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 24, 2017 Pros UXprobe allows me to set up different test scenarios. All relevant UX metric are shown on a dashboard. It is easy to compile reports for stakeholders and team members. Cons I don't know. They do great work. I like every feature of UXprobe. I wish more companies did user tests before they launch a website or an app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KD Ken D. Senior Digital Consultant Marketing and Advertising ### "Great CRO tool with excellent assistance & costumer support" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 23, 2017 Great CRO insights for a funnel test. Pros User-friendly, result driven & easy to set-up. Even without having experience with user testing and not having a professional pannel, you can easily use this tool and set up user testings. The value you get out of it is high and you will get quality results if you ask the right questions. User can take the tests in a comfortable environment (their own home) and feel at ease taking the tests. The Uxpro.be team provide an excellent customer support and no effort is too much for them. You can ask them questions on the site and call them at any time. They will do whatever possible to assist you and ensure the test runs smoothly. A big tumbs up for this Belgium based company! Cons You need time to go trough the results (watch the videos). Browser compability could be better (works best with Chrome). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158625/UXprobe/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)