--- title: "CharlieHR Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CharlieHR Software - reviews, pricing plans, popular comparisons to other Human Resources products and more." source_url: "https://www.capterra.com/p/158631/Charlie-HR/" page_type: "product" language: "en" --- # CharlieHR Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CharlieHR ## What is CharlieHR? Charlie is an HR software platform that automates time-consuming tasks such as managing time off, onboarding new hires, launching engagement surveys and running performance reviews. Save hours on HR admin each week with employee self-service, automatic holiday allowance calculations, handy reports and an onboarding process that runs itself. Charlie also offers HR advice for small businesses through an easy monthly subscription ## What is CharlieHR used for? [Human Resources](https://www.capterra.com/human-resource-software/)[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Absence Management](https://www.capterra.com/absence-management-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 97% Neutral 3% Negative 0% Starting price £5 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for CharlieHR?[Manage this product listing](https://www.g2.com/products/charliehr/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### CharlieHR 4.7 (37) VS. [4.3 (1,932)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting Price £5 Other, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.7 (37) Ease Of Use 4.3 (1,931) Value For Money 4.4 (28) Value For Money 4.2 (1,587) Customer Service 4.7 (29) Customer Service 4.1 (1,660) ## CharlieHR alternatives Highest Rated [4.9 (4,872)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (3,558)](https://www.capterra.com/p/110968/BambooHR/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (1,397)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158631/Charlie-HR/alternatives/) ## FAQs about CharlieHR Overview ### Which roles and teams benefit most from CharlieHR? CharlieHR is most used by founders, executives, office managers, and operations teams that need a simple way to manage leave, onboarding, and employee records. Marketing, client service, and customer success teams benefit from streamlined HR admin, while department leads use it to improve visibility, policy compliance, and day-to-day people operations. Answer based on 37 reviews Overview ### What company size and specific industries is CharlieHR built for? CharlieHR is designed for small and medium-sized businesses across general industries that need HR software to manage people operations. It is not positioned for enterprise organizations or a specific sector, but for SMBs seeking an HR system suited to smaller teams and growing companies. Features and Usability ### What are the key features of CharlieHR? CharlieHR offers HR management features such as employee database, employee profiles, document management, and access controls/permissions. It also includes onboarding, offboarding, time off management, time & attendance, benefits management, performance management, goal setting/tracking, surveys & feedback, customizable reports, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? CharlieHR starts at £5 per month for the CharlieHR - software plan, with pricing that varies by company size. A free trial is available. The HR Advice plan costs £179 per month and includes handbook creation, compliance checks, policy creation, and unlimited HR advice by phone and email. Answer based on 2 reviews Integrations ### Which third-party tools and platforms does CharlieHR integrate with? CharlieHR integrates with 5 third-party tools, including Figures, Ravio, Teamtailor, Workable, and Xero. Its catalog covers compensation benchmarking and recruiting platforms alongside accounting software, giving teams a focused set of connections for HR and finance-related workflows. Answer based on 6 reviews Getting Started and Support ### What training and onboarding options does CharlieHR offer? CharlieHR provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online formats support guided setup, webinars offer group instruction, and documentation gives written reference material for self-paced review and feature lookup. Getting Started and Support ### What customer support options does CharlieHR offer? CharlieHR provides a knowledge base and chat support. Users describe customer service as fast and helpful, with queries answered quickly. Support feedback is generally positive, with one reviewer calling the service top notch and saying it has been a huge help for the company. Answer based on 1 reviews Ease of use ### Is CharlieHR easy to use day to day? CharlieHR keeps everyday HR tasks simple for most small business teams through a clear interface and easy navigation. Office managers and administrators often find holiday requests, sickness tracking, onboarding, and employee records straightforward, though some menus, settings, and older review pages can feel confusing when trying to find specific functions. Answer based on 10 reviews ## Features AI summary Based on 14,676 Human Resources reviews Capterra data shows that buyers of Human Resources software rank the following features as their top priorities: - **Payroll Management** (**59%** of reviewers rated this feature as critical) - **HR Management** (**45%**) - **Employee Database** (**47%**) CharlieHR supports all three of the features reviewers value most: **Payroll Management**, **HR Management**, and **Employee Database**. Together, these capabilities help businesses manage pay accurately, keep core HR processes organized, and maintain complete employee records, allowing teams to handle day-to-day workforce operations more efficiently. Employee Database 5.0 (10) 60.00% of 10 reviewers that rated this feature as important or highly important Electronic storage of staff/employee contact information and job status in a centralized repository Time & Attendance 4.9 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Track and manage employee's work hours to improve payroll accuracy Employee Profiles 4.7 (12) 33.33% of 12 reviewers that rated this feature as important or highly important Centralized storage for employee data, records, and performance metrics Onboarding 4.6 (10) 50.00% of 10 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Reporting/Analytics 4.6 (8) 50.00% of 8 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Time Off Management 5.0 (7) 71.43% of 7 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests CharlieHR 27 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Benefits Management: Record employee's benefit plans and selections throughout career progression - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Profiles: Centralized storage for employee data, records, and performance metrics - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Offboarding: Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Sick Leave Tracking: Track and manage sick leave time - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests --- Get Advice We can help you find the software with the features you need. Features 4.4 (37) 4.4 Based on 37 reviews ## Pricing Value for money 4.4 (28) Free Trial [View pricing plan details](https://www.capterra.com/p/158631/Charlie-HR/pricing/) CharlieHR - software £5.00 Other,Per Month It includes: - Employee Onboarding - Engagement Surveys - HR Reporting - Performance Reviews - Perks & Benefits - Time off Management HR Advice £179.00 Other,Per Month It includes: - Company handbook creation - HR policy creation - Compliance checks - Unlimited HR advice via phone & email Value for money 4.4 (28) 4.4 Based on 28 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ Workable](https://www.capterra.com/p/130175/Workable/)[ Teamtailor](https://www.capterra.com/p/144801/Teamtailor/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (29) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (29) 4.7 Based on 29 reviews ## User reviews Overall rating 4.7 Based on 37 reviews Filter by rating 5(27) 4(9) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent SS Sophie S. Operations Manager Education Management ### "Great HR tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 October 25, 2024 Overall, a really great platform for managing HR needs, especially for holiday and Reviews. Pros Very user-friendly. Particularly like the way you book holiday / sick leave etc., and the calendar function makes it really easy to see what's happening across the business in terms of upcoming leave, anniversaries, birthdays, new starters etc. Really like the integration with Slack, which notifies us daily of absences or important events. We've also found the Reviews section really helpful for streamlining our processes. Cons Since it's a fairly new platform, there are some areas that don't feel fully built out yet, such as key places to store HR documentation, individual onboarding journeys and customisable reviews. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RS Rebecca S. Onboarding Specialist Telecommunications ### "A useful platform for workers" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 January 30, 2023 Pros The sickness and holiday options work well and are very user friendly. It seems very easy to approve holidays and sickness as well from the admin pages. The user profile page is handy to review and helps keep people up to date on their annual salary and if any pay rises have been submitted. Cons I think it would be handy to see how many people have a day off before submitting the request and in a more uniformed manner (perhaps a calendar). Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RH Rob H. Head of Channel Development Financial Services ### "SME Capital " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 January 13, 2023 Pros Looks nice and is very easy to use, not overly complicated like some i have used Cons Nothing really as the platform does everything needed as a user and is easy to navigate. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User co-founder Information Services ### "Works super easily and great value for money for startups" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 5, 2022 Pros For a startup, Charlie HR works great. It has much of the functionality (almost all) that you would ever need even with some pretty niche use cases and it is presented in a very simple way - it may not be the most beautiful but it's easily understood by everyone. Cons NO API!!! Not having an API meant we couldn't connect it with services like our office booking platform... so annyoing Alternatives considered [BambooHR](https://www.capterra.com/p/110968/BambooHR/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MB Mohammad B. Field and Digital Marketing Manager Computer Software ### "Excellent HR platform - low priced, good quality" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 June 9, 2022 Pros The UX and UI are amazing. It is very easy to use and manage. It has been great for us specifically at the time of COVID as everyone worked from home. It has helped us a lot in managing all our employees - holidays and managing their leaves. The perks have been great and all employees have felt that they have received great perks from cinemas and even wow coins. Cons Reporting is not the best one available on the HR platform and it does not integrate with other platforms such as our finance platform XERO or DEAR. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. HS Holly S. CSM Staffing and Recruiting ### "Great for booking time off" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 6, 2021 Overall I would very much recommend - the perks area of the platform is also a great benefit with classes, discounts etc Pros Really easy to schedule booking time off, reviewing how much holiday off and managing any of your time off. Also really easy to see who else has leave booked off. Cons It would be good if you were able to access and edit your holiday from the calendar or holiday booking page as it can be confusing to find sometimes Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RK Rob K. Technical Director Telecommunications ### "Essential features and best-in-category ease of use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 8, 2021 It's a crucial stepping stone to having HR functions managed in their own right internally Pros Ease of onboarding makes the use of the software and its integration into existing business practices really straightforward Cons Some assumptions about company structure Alternatives considered [FreeAgent](https://www.capterra.com/p/122008/FreeAgent/) Reasons for choosing CharlieHR Familiarity and feature set Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Business Operations Manager Health, Wellness and Fitness ### "Really Comprehensive Platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 19, 2020 Pros It's incredibly easy to to use and has all the features needed to run all HR admin. Cons Sometime some of the features can be hard to find, but overall good UX Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Matt L. Operations Manager Human Resources ### "Saves us time, money and stress" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 Charlie HR has been a fantastic addition for our company and a huge help. Their customer service is top notch and they answer any queries extremely fast. Pros The user-friendly interface allows for the staff to easily navigate the system and put forward their reviews, holiday requests and whatever. Cons The only thing missing currently is a dedicated rota system. The calendar is great but a rota would be even better. Switched from [Findmyshift](https://www.capterra.com/p/115536/Findmyshift/) More features, better user face. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SA Stephanie A. Resource Manager Information Technology and Services ### "Charlie HR " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 November 16, 2020 Really great product Pros Easy to use, user friendly and great interface Cons Would like to see the activity log cleared once actioned Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158631/Charlie-HR/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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