# Page 2 | Web to Print Shop Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Web to Print Shop the right Web to Print solution for you? Explore 73 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158636/Web-to-Print-Shop/reviews

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Web to Print Shop

4.9 (73)

[View alternatives](https://www.capterra.com/p/158636/Web-to-Print-Shop/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Web to Print Shop

## Showing most helpful reviews

Showing 26-50 of 73 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

PB

Pam B.  
Owner  
Printing  
Used the software for: 6-12 months

### "Cut down our process time and helped our business flow"

July 24, 2024

5.0

Using your technology has really cut down our process time and helped our business flow. My experience has been really smooth. Tech support kept me in the loop when building the product and handled everything seamlessly. I appreciate how simple the website is to use. It's an easy product and affordable. This solution is the perfect product for our customers to use. I can tell the employees care about the product they are offering. Everyone is personable and supports our business and the fact that we want to scale. You really have a great product and support team. I would definitely recommend a web-to-print shop to businesses that are looking to scale. It’s affordable, easy to use, and can be customized exactly to your needs.

Pros

I love that the solution is very simple. There’s no need for extra bells and whistles if you don't want them. This gives the solution a clean and simple look to it that’s easy for anyone to understand and use. The designs are also better than other shops we looked at. I like that I can find a nice design and add my content onto it really easily with no extra steps or problems. It’s easy to use, the process is really easy too. Customers started ordering right away once we implemented the technology. It's a great product and I love the simplicity of it for both myself and users. Other companies have technical difficulties or too many choices that make the experience more difficult to go through. I can comfortably scale my business now. Our customers are able to get online and use our website without having any issues. The ease of use is a huge part for me.

Cons

I haven’t experienced anything negative. There’s a learning curve just like any other product. Maybe you can add a feature where a QR scans to a video about the product that users can embed into their website.

Review Source

DF

Dave F.  
Consultant  
Printing  
Used the software for: 6-12 months

### "Web-to-Print Shop meets all of our needs, we couldn't ask for more!"

July 31, 2024

5.0

My overall experience has been incredibly positive. I got way more support than I thought it would which was amazing. Overall, everything from start to finish has been really smooth. I'm very happy with the product. Since going live the site’s been getting 3-4 orders a day. Before using the plugin it was getting 3-4 orders a week. This plugin is a real game changer and I couldnt be happier. Customers are so happy and so are we. This product really meets all of our needs, we couldn't ask for more.

Pros

I really like the support that these guys offer. This was brand new for me and members of the support team were there for me the whole time to help install the plug-in and set up our website. They were very hands-on and helpful and walked me through the whole set up process to make sure I understood everything. The support team also goes above and beyond when helping us with any issues. The system itself is also really cool. There's no limits to the plugin. Everything makes sense and is easy to use once you get the hang of it. Our website is the best looking and functioning it's ever been. It's the best site we’ve ever had.

Cons

There really isn't. The site is up and running and we’re all really happy.

Review Source

SD

Sarah D.  
Tech Analyst  
Printing  
Used the software for: 1-2 years

### "A very through and well thought out system"

June 3, 2024

5.0

Very positive and highly recommended. Support staff and trainers are very helpful and the solutions work. They had been open and helpful with 3rd party integrations. They added a new shipping provider for us at the time.

Pros

I think its advantage is the breadth of features that are available on the system. They have a ton of options available and can allow print companies to display their products in 20 different ways. 20 different user experiences.

Cons

The advantage is its disadvantage. There are alot of options in this system. It is a bit overwhelming at first but the training and support was focused in getting us to learn one useful thing at a time. Learning the system is just a matter of time and practice.

Review Source

SC

Scott C.  
President  
Printing  
Used the software for: 1-2 years

### "Adaptable Products & Great Support"

July 14, 2021

5.0

They have been excellent to work with. The Customer Service is top notch. Big requests, small requests - they all get attended to promptly and professionally.

Pros

The team was able to modify all the software modules to fit our VERY specific needs. I'm certain we asking the team for some functions or looks they hadn't attempted before, but they were always able to come up with a fantastic solution and rarely said "no, we can't do that."

Cons

The software met all our key objectives.

Review Source

Response from Racad Tech

July 16, 2021

Was fun working on your website Scott. You have an original idea and we are certain your website will be highly authoritative in its space. Much success to you!

TC

Tom C.  
Web Strategy  
Printing  
Used the software for: Less than 6 months

### "Review of Web to Print software by Racad Tech"

August 26, 2021

5.0

Our customers are able to design and order products more easily because of Racad's best in class multiple design tools that can be select per product. Customer's can also get accurate quotes in real time which not only helps them but lowers our customer service cost. We can lock in or lock out certain areas of the design screen for customers, making things easier for them and us.

Pros

There are many things I like so it is difficult to say what I like MOST. What I most appreciate is that this software provides almost UNLIMITED OPTIONS in both interacting with our customers on the internet AND in running our manufacturing and shipping operation. We researched a lot of different Web to Print vendors and their's was the best. The other great thing is that this company really listens to customer service issues and customer service NEEDS. If we need a new feature built they will built it.

Cons

There is just no way to offer so many features and introduce some complexity. One needs to work reasonably hard to learn the software and they need to focus. Their training and customer service team is very good and patients. They never make us feel stupid if we ask a dumb question. They encourage us to ask for help instead of being annoyed. They have a team of exceptionally professional and kind, smart people. Our only regret is they live in a different city so we can't socialize with them easily.

Reason for choosing Web to Print Shop

For the reasons mentioned about and others. They also just seemed to have by far the most experience in the printing industry, seemed very customer oriented, were willing to do custom coding for us, their reviews were good and trust worthy, when we talked to their management and coders, it was obvious they were high integrity people we could trust that were experts in their field.

Review Source

JK

Jane K.  
President  
Printing  
Used the software for: 1-2 years

### "PosterOne Software Migration"

May 11, 2023

5.0

In migrating over from a propriety software system to the Web to Print Shop was a challenge at first but in working with the support team we were able to get over this hurdle pretty quickly.

Pros

Lots of features that we are still discovering.

Cons

Would be good if we could remove or hide features that we can not make use of in our business model.

Review Source

Response from Racad Tech

May 12, 2023

Thank you Jane. Looking forward to your continued success with the W2P SHOP.

Chad W.  
Founder and Project Architect  
Design  
Used the software for: Less than 6 months

### "Extremely Flexible and Extremely Happy"

November 14, 2023

5.0

They took our vision and made it a reality. They were extremely helpful in integrating it into WooCommerce and made the site look very professional with their solution. There has been no noticeable speed impacts at all - even with all of the amazing features it includes. I've have the opportunity to work with numerous dev shops over the years and I can say without a doubt that Web to Print Shop team is the best. They have their act together and know how to speak in laymen terms when necessary, and they can dive deep into the nerd speak with the right audience. I really hope I get to work with them again in the future.

Pros

The flexibility their software brings to the table is unmatched in the industry. There development team was EXTREMELY helpful with all custom request we had. They were always willing to entertain our ideas no matter how crazy they have been.

Cons

I seriously cannot think of any cons. I cannot express enough how happy we are with the entire process.

Review Source

BB

Blanche B.  
Web2Print Portal Manager  
Printing  
Used the software for: Less than 6 months

### "So Glad We Made This Decision"

April 20, 2020

5.0

We spent close to a year investigating and doing demos on pretty much every Web2Print solution on the market today, and Web 2 Print Shop was by far the most comprehensive solution we found. We had a lot of very specific demands that most platforms were not able to accommodate, but Web 2 Print Shop was able to handle them all, and at a price point you can't beat! We started training less than 4 months ago, and we have one store that has been successfully receiving orders for a couple of months now, and have four other stores in progress. We are moving all our existing Web2Print stores we have on other platforms over to Web 2 Print Shop.

Pros

After using two other Web2Print online platforms, Web To Print Shop is by far the most user friendly. • Setting up a new storefront is quick and easy, just going through a few settings. • Customizing the storefront (assuming you are familiar with HTML and CSS) is a breeze. The platform comes with a dozen or so templates you can use as a basis and customize from there. Or, you can use your own template and upload it into the system. • Everything is built in bootstrap, so it is easy to make changes, add custom CSS, and add extra pages as needed, such as privacy policy, frequently asked questions, etc. • The support staff is exceptional! They understand your questions and answer the question you asked (which I have not found to be the case with other platforms). They go above and beyond to make sure your launches are successful. • If you work on it consistently, you could easily get a store up and running in 1-2 weeks or less.

Cons

I'm having a bit of a hard time wrapping my head around the PDFlib Blocks concept for the variable templates, but the support staff has been very helpful, often even building the templates for me. I'm sure one day it will suddenly click with me, like most other web concepts, but in the meantime this is not stopping us from building stores!

Reason for choosing Web to Print Shop

We spent close to a year investigating and doing demos on pretty much every Web2Print solution on the market today, and Web 2 Print Shop was by far the most comprehensive solution we found. We had a lot of very specific demands that most platforms were not able to accommodate, but Web 2 Print Shop was able to handle them all, and at a price point you can't beat!

Review Source

DN

Doug N.  
President  
Printing  
Used the software for: 2+ years

### "Exceptional Software and Service"

June 30, 2020

5.0

We have been a customer for over 5 years and have had an extremely positive experience. The service and support is exceptional, always responsive to our needs, especially during the covid 19 pandemic. The service is easy to contact and the one on one interaction is much appreciated.

Pros

There is a lot of flexibility with the software. We were able to design personalized customer templates the way we wanted to which made it easy for our customers to order. Also, our customers find our site simple to learn and understand, which resulted in a smooth transition from our old software. The shopping cart concept is a real positive. Our customers really like the ordering process and this has become a competitive advantage for us.

Cons

No cons. There does not seem to be any software limitations.

Reason for choosing Web to Print Shop

Superior software and support at a fair and reasonable cost.

Review Source

Response from Racad Tech

July 14, 2020

Thank you for your review. We look forward to your continued success with our system!

OH

Olga H.  
Project Manager  
  
Used the software for: 1-2 years

### "An incredible W2P plug-in for Wordpress"

February 27, 2018

5.0

Pros

We have used this product to build a printing website for print companies that want some form of online ordering on their website. This technology provides a plug-in for wordpress that allows for these types of scenarios and gives integrators like us the freedom to design the wesite they way we like and apply their web to print plug-ins in an easy way so that we don't have to do any custom development. Their plug-in for Wordpress is among the most convenient and flexible I have seen. Extremely affordable and they have scenarios for any eventuality we encountered in building out a website in Wordpress that required web to print technology. Their support has also been incredibly responsive in providing us the information we need to meet our client demands. Very impressed.

Cons

So far there are not many cons we can list based on our requirements. It accomplishes the complex elements of variable data and product personalization like no other plug-in we have tested has for any scenario that we have presented so far. They even showed us a 3D previewer component (but we are not using it). I would have to say the limitations that exist within the the Worpress environment are a function of Wordpress. Because the W2P Shop platform also has functions that go beyond Wordpress. So if you find that Wordpress is not working for you for things like production management, impositioning etc, then you have options to use their ePOWER / W2P Cloud platform to accomplish the W2P stuff that is really specific.

Review Source

DB

Daniel B.  
Founder  
Retail  
Used the software for: 6-12 months

### "This solution has achieved the ultimate flexibility. This solution has everything I need."

August 31, 2017

5.0

This software enables me to personalize unique products on my website without the needfor me to hire a programmer. The fees are extremely reasonable and their software is rather easy to apply to my products to facilitate editing by my customer base. Once my customers personalize their items, my orders are routed directly to production. It extremely efficient. It allows me to focus on sales and marketing, while my production team focuses on manufacturing.

Pros

This software has all the bells and whistles that I need and more. I was impressed at how they could accommodate all my requirements. This solution is built with a lot of forethought. And typically, anything I throw at them by way of request is available either immediately or with little wait time. Their proprietary web to print engine is extremely broad in its scope and has a alot already. But then they have this ability to plug their web to print into wordpress / woocommerce which is genius. So I can get any website skin I want and employ the use of thousands of plug-ins to achieve my vision for a retail store front. I am thoroughly impressed after doing an extremely thorough search for a vendor and now on the system for quite some time. And support is second to none. Quick to respond and helpful.

Cons

No real cons as of yet. I am currently using this software on their w2p cloud system and I have another instance of their software that is plugged in to one of my Wordpress websites. I have other sites in Shopify that I am wishing could use their technology as a plug-in. It is not available yet but they say its coming. Looking forward to seeing it.

Review Source

NM

Nancy M.  
Production Coordinator  
Printing  
Used the software for: 2+ years

### "Our GO TO W2P Solution...works with XMPie & EFI"

March 26, 2019

5.0

This solution does everything you need to do for print and graphics. We use it for multiple locations whether the store is a retail shop, and corporate print shop or a trade facility - it can manage the multi-location production easily with auto-routing mechanisms. It is an incredible system and definitely vital to our company's success.

Pros

We manage over 50 print facilities across the country from coast to coast. It can handle all levels or ordering. It presents products in a number of ways and has simple to sophisticated production workflow capabilities for every production centre. We also use different types of file formats - PDF and XMPie via InDesign. It works with both and apparently more.

Cons

Any "con" we ever encountered has been overcome by their development department. These guys are willing to listen to your requests for features and integrations - and they will do them. These guys have integrated their W2P with XMPie and EFI's PrintSmith for us. Can't really complain.

Review Source

DT

Dhara T.  
New Business Development  
Printing  
Used the software for: Less than 6 months

### "Web to Print Shop is a much needed alternative to existing market offerings"

June 4, 2020

5.0

Pros

Web to Print Shop offers state of the art features at a fraction of the cost of the established players in the space. Their team is professional and service-oriented. We came across Web to Print Shop in a situation where our incumbent provider was unable to, or maybe unwilling, to work with us on a custom solution for a major project. Enter Web to Print Shop, who not only had out-of-the-box functionality, but they were enthusiastic in helping us secure the business. Needless to say, our decision to switch was an easy one and we are thrilled with our choice.

Cons

The only con worth mentioning is the transaction cost that occurs when switching between platforms. Operators become used to a certain program and it is hard to build new habits. That being said, this is not a disadvantage unique to Web to Print Shop - in fact, there team has gone above and beyond to ease our transition.

Alternatives considered

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Reason for choosing Web to Print Shop

MarketDirect from EFI is a powerful software that would integrate well with our existing MIS program, but we determined the cost and rigidity of the contract (3 year minimum) was prohibitive to making a decision.

Switched from

[Marcom Portal](https://www.capterra.com/p/115729/MarcomCentral-Enterprise/)

We made the switch based on functionality and capacity - MarcomCentral, which is a great product in it's own right, was unable to dedicate custom engineers to create solution using their platform. Web to Print Shop did not need custom engineering, but even if they did, they had capacity to develop such a solution.

Review Source

DP

Dayna P.  
web developer  
Online Media  
Used the software for: 2+ years

### "Web to Print Shop Review"

February 27, 2019

5.0

They are my ideal w2p integration technology for the print customers I create websites for.

Pros

I integrated this site to create a real estate marketing site, including templated signs, business cards and other products that allow real estate agents to customize products without updating their branding. Some real estate companies liked it so much the had us do a custom integration to allow agents to log in on their site and they get logged into a custom b2b site using API's. Since the initial launch, the site was expanded to include a whole new trade section for visitors. It accommodates the B2B and the B2C of the business very well without the need to use 2 different systems.

Cons

The system actually has so many tools. That sometimes it is not so obvious the feature is available. So best thing to do is call or email support and ask them if they have it

Review Source

SJ

Stacey J.  
Owner  
Printing  
Used the software for: 2+ years

### "An essential software service for our business"

July 17, 2019

5.0

Very grateful for the system. Very happy with it.

Pros

This software is essential for our business. Ordering is easy for our customer base and production is easy to manage.

Cons

Nothing negative to say at the moment. Will have to think hard to fill this one in.

Alternatives considered

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Reason for choosing Web to Print Shop

My operator used EFI with his previous employer. His feedback was that this solution is technologically comparable for our needs and substantially more affordable. Additionally, the providers of the technology are extremely responsive to our requests even if it is a unique feature request.

Review Source

RB

Rosemary B.  
Managing Director  
Printing  
Used the software for: 2+ years

### "Web to Print Shop"

August 19, 2019

5.0

We wanted to create an online print shop that would compliment and enhance our existing high street print company. The Racad tech web to print platform allowed us to offer our customers a full suite of printing products from documents to leaflets to banners with a easy to use and secure website. We are delighted that our online sales of print have shown very strong growth. The staff at Racadtech have been excellent and guided the process from beginning to launch with excellent ongoing support.

Pros

Racad Tech's web to print platform is great - it's easy to use, adaptable with great functionality. Allows us to offer a full suite of print products, gather reviews and build our online presence.

Cons

Nothing to criticise about the software platform.

Reason for choosing Web to Print Shop

Value for money and customer service were better with Racad tech.

Review Source

Response from Racad Tech

August 20, 2019

Thank you Rosemary. We look forward to your continued success.

NR

Nick R.  
Owner  
Printing  
Used the software for: 2+ years

### "Terrific Solution"

March 17, 2020

5.0

Very fortunate to have selected this solution. Highly recommended to anyone looking for a stable solution by a responsible team.

Pros

This is a terrific solution. Have been using it for years as the original ePOWER. They are always advancing it. Any time we call the support team for questions or features that we think would be beneficial for a customer, they allways seem to have something in place.

Cons

Maybe there were cons when we started on this system over a decade ago. But we are happy that we have not needed to change it up like other companies in my industry who have changes solution maybe 3 or 4 times in a span of several years.

Reason for choosing Web to Print Shop

Was recommended to me by one of my colleagues. It was affordable compared to the comparable products.

Review Source

AC

Adam C.  
Product Manager  
Retail  
Used the software for: 2+ years

### "Best Web to Print Shopify App I Have Encountered"

February 25, 2019

5.0

We've been using Web to Print Shop for 2.5 years now and it has been a great experience. They are always extremely tentative to our needs and are happy to help with any issues we have.

Pros

We use this software to allow our customers to design their own print products on our website and preview the design before placing their order. We have found that this is one of the fastest loading products on the market. It is super stable and our customers love the features that we provide to them by using this software.

Cons

Been using the software for 2.5 years. In the beginning, there were a few features we thought were missing which I would have included here but Web to Print Shop have been amazing at listening to our needs and making any necessary improvements.

Review Source

LB

Lyse B.  
President  
Printing  
Used the software for: 2+ years

### "Web to Print: Easy to use with some studying"

February 27, 2019

4.0

We use it for business cards, which eliminates a lot of setup time on our end. Billing is quite easy based on standard orders. We're working towards putting more customers on the Web to Print service, ones with repeat orders or similar re-occurring jobs.

Pros

It has a ton of features, and you can make it look really good an d tailor to your client. Customer support is great, they answer many questions and teach you as needed.

Cons

It does take some studying and learning - it's not entirely plug-and-play. If you want your websites to look fantastic, there is a lot of testing to do, but that comes with any website.

Review Source

Response from Racad Tech

February 28, 2019

Thank you Lyse. Looking forward to your continued success on our systems.

Jeremy D.  
President  
Printing  
Used the software for: 2+ years

### "Long Time Happy User"

January 5, 2021

5.0

Pros

The software gives my customers an easy way to order printed material. They simply enter their information and see an immediate proof of exactly how their art will appear . The software integrates seamlessly with my merchant account and is completely white labeled. I always get a quick response from customer support . I have been a customer for 10+ years and have no intentions of leaving any time soon.

Cons

Converting a design for use with the software can be somewhat complex however they will do this for me for at a very reasonable price

Review Source

MV

Michelle V.  
Founder  
Publishing  
Used the software for: 6-12 months

### "Fantastic Results"

October 18, 2019

5.0

I needed a way for my product to be emailed to the customer in a PDF format so they could print it. This software allowed the customer to receive a link directly to the product they purchased. It was taken a step further by the developer actually creating the page platform in which the product is put together. Anything to do with this one product goes through this developer. The customer service has been great. Reasonably quick responses (considering time zone differences) and they make the effort to seek the correct information and solutions in response to my queries.

Pros

This software allowed my product to be created in a simple to use format on screen. It allows the data supplied by my customers to be transferred into the PDF form that is sent to them in a simple and streamlined process.

Cons

There were little glitches in the beginning but they were fixed and the software has worked beautifully since. It seems difficult for me to add more pages to my product, though the developer has mentioned training to teach me this aspect.

Reason for choosing Web to Print Shop

The website creator I had hired to create my website researched and found Web to Print Shop to be the most suitable option for the needs of my business concept.

Review Source

Response from Racad Tech

October 22, 2019

Thank you for your review Michelle :-)

KF

Ken F.  
Web Development  
Marketing and Advertising  
Used the software for: 2+ years

### "Fantastic Web Stores"

April 24, 2019

5.0

We use this for printing of paper products and marketing items and using the blocks so the user can add her data is fantastic The support is the best in any company I have ever worked with. If there is a problem it is fixed ASAP

Pros

I can have multiple stores in one location and all I need is give the user her/his login information and they are good to go. I can also have open stores

Cons

Shipping labels and shipping options could be better. However the company is constantly improving this situation

Review Source

MH

Max H.  
Owner  
Printing  
Used the software for: 1-2 years

### "Web to Print Shop is compatible with Shopify - Incredible user experience"

February 20, 2019

5.0

It was really refreshing dealing with them. They seem to have a solution for everything and express a willingness to accommodate requesting to make sure my website experience is optimal for my customers. I strongly suggest you speak to these folks before you go throwing money in other solutions that get you no where.

Pros

The software is superb in its category of web to print. I have researched a ton of them and this one is by far one of the top. I had presented to them some very difficult templates which I had given to other W2P providers that could not be done. They came back with working samples which was impressive.

Cons

No cons as of yet. Their solution is able to integrate within my Shopify website which is a bonus since it saves me the trouble of having to build a second website like other providers were suggesting.

Review Source

EW

Esther W.  
President  
Design  
Used the software for: 2+ years

### "Best W2P - Integrates with Wordpress & Shopify"

March 18, 2019

5.0

The solution is incredibly adaptable. The staff, super friendly and helpful. They are our go to company for W2P technology. Highly recommended. You can have a look at RainbowPrinting.ca which is one of the more involved sites we built in WP.

Pros

Very easy to deal with. The technology is very flexible. They have features for all eventualities. They have multiple product editors and they allow a design agency like us to flex our design muscles to design very nice website store fronts for our customers.

Cons

No cons. We are throughly impressed by the technology and the support staff. They are incredibly helpful both in providing information and at times, even supplementing our own skills to achieve technical feats that are outside the scope of our own skills. Very grateful for them.

Review Source

IO

Isaac O.  
Business Development  
Printing  
Used the software for: 2+ years

### "Allows me to sell promo products through a connection with Sanmar!"

October 21, 2020

5.0

This is an essential service for repeat customers in my space.

Pros

Have been using the B2B system to create private stores for corporate clients for several years and am very satisfied with the service. I was recently shown that they have integrated their solution with Sanmar and many other promo manufacturers making it VERY easy to publish products.

Cons

I have just discovered that this system has alot more to offer me and I have barely scratched the surface.

Alternatives considered

[MarketDirect StoreFront](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/)

Reason for choosing Web to Print Shop

Better priced and generally easier to work with.

Review Source

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