# MyDocSafe Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about MyDocSafe Software - reviews, pricing plans, popular comparisons to other Digital Signature products and more. Source: https://www.capterra.com/p/158684/MyDocSafe --- # MyDocSafe Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) MyDocSafe ## What is MyDocSafe? MyDocSafe provides secure, compliant electronic signatures designed for professional services and regulated industries. Send, sign, and manage legally binding documents in seconds — all within branded, encrypted client portals. MyDocSafe complies with eIDAS, ESIGN, and UK regulations, providing full audit trails with timestamps, IPs, and verification records. Collect single or multi-party signatures, use sequential or parallel signing, and add authentication such as one-time codes or two-factor login. Integrated document management and workflow automation allow you to streamline proposals, engagement letters, and approvals from start to finish. Ideal for accountants, law firms, financial advisors, consultants, and employers who need to protect client data while modernising their operations. Available as a web platform or via API, MyDocSafe helps organisations digitise their signature workflows while maintaining brand consistency and compliance. ## What is MyDocSafe used for? [Digital Signature](https://www.capterra.com/digital-signature-software/)[Cloud Storage](https://www.capterra.com/cloud-storage-software/)[GDPR Compliance](https://www.capterra.com/gdpr-compliance-software/) Top alternative Featured Overall rating Based on 26 user reviews Reviews sentiment Positive 73% Neutral 4% Negative 23% Starting price $25 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for MyDocSafe?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://mydocsafe.com/&name=MyDocSafe) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### MyDocSafe 3.8 (26) VS. [4.7 (9,280)](https://www.capterra.com/p/121506/Docusign/reviews/) Starting Price $25 Per User, Per Month Starting Price $15 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.8 (26) Ease Of Use 4.7 (2,641) Value For Money 3.6 (20) Value For Money 4.5 (2,159) Customer Service 3.0 (20) Customer Service 4.5 (1,973) ## MyDocSafe alternatives [4.5 (1,243)](https://www.capterra.com/p/131735/PandaDoc/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (4,181)](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/reviews/) Starting price $19.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (2,833)](https://www.capterra.com/p/160894/eversign/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (354)](https://www.capterra.com/p/131320/Firmex-Virtual-Data-Rooms/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158684/MyDocSafe/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Electronic Signature 3.9 (13) 61.54% of 13 reviewers that rated this feature as important or highly important Digitally sign online documents Authentication 3.9 (8) 50.00% of 8 reviewers that rated this feature as important or highly important Verify the identity of users/devices to enable secure access Data Security 4.1 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Protect sensitive data for digital privacy Mobile Signature Capture 3.6 (8) 37.50% of 8 reviewers that rated this feature as important or highly important Capture signatures via mobile devices Multi-Party Signing 3.6 (7) 42.86% of 7 reviewers that rated this feature as important or highly important Share documents with different users to collect multiple signatures Document Storage 3.5 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Store and organize documents in a centralized system MyDocSafe 81 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Verify the identity of users/devices to enable secure access Create, manage, and send invoices or bills to customers Upload multiple documents at once Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Leave comments and notes on documents for others to view Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Manage user consent requests and documents Manage, organize, and store contact information Accept and process credit card transactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Track the management and flow of data throughout the organization Protect sensitive data for digital privacy Manage and store data in a database Convert documents and images into editable file formats Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Customizable sample documents that contain placeholder text or a standard layout that can be repeated for each new file Assemble applications and processes by dragging over and arranging pre-built components Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Convert data into a code for security Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Send documents directly to data room from email Software specialized for accountants and accounting firms Store, manage and track all forms in a centralized location Use AI to generate content in the form of text, images, videos, etc. Manage and track all disruptions and incidents Communicate using messages within the system Access software remotely via mobile devices Capture signatures via mobile devices Request two or more credentials to prove user's identity before granting access to systems Share documents with different users to collect multiple signatures Accept and process online payment transactions Generate and store passwords in an encrypted database and assist in retrieving lost or forgotten passwords Data impact assessments to identify and mitigate potential data risks Create, manage, and track policies and procedures within an organization Reporting on how each user, task or process has advanced since its initiation Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Set & manage permission levels based on user roles and restrict access to only authorized individuals Search and filter data across systems to locate required information by entering keywords or certain criteria Securely stores data to prevent data loss or breaches Secure online viewing of sensitive documents At least a username and password is required to access the system Identify sensitive or personal information collected from users Digitally capture and store a person's handwritten signature Create and design custom email signatures Allow users to access multiple services after entering their login credentials once Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Allow multiple team members to edit and work on the same document Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Extra layer of security that requires not only a password and username but also something specific to that user Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Track revisions and updates made to files and navigate between different versions Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 3.7 (26) 3.7 Based on 26 reviews ## Pricing Value for money 3.6 (20) Free Trial Free Version Business Pro $25.00 Per User,Per Month It includes: - Unlimited esigns - unlimited workflows - up to 200 guest users - 500 GB of storage - pricing engine - unlimited quotes & proposals Accounting Pro $36.00 Per User,Per Month It includes: - Unlimited esigns - unlimited workflows - pricing engine - unlimited quotes & proposals - 2 TB of storage - 500 guest users Deal Pro $63.00 Per User,Per Month It includes: - Unlimited esigns - unlimited workflows - unlimited quotes & proposals - 1000 guest users - large file support - video and audio file support - internal areas in portals Signature Vault $0.00 It includes: - 2 free e-signatures per month - Then $1.50 per signature Value for money 3.6 (20) 3.6 Based on 20 reviews ## Integrations [ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Xero](https://www.capterra.com/p/120109/Xero/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Zoho Projects](https://www.capterra.com/p/169455/Zoho-Projects/)[ GoCardless](https://www.capterra.com/p/156081/GoCardless/)[ Yoti Identity Verification](https://www.capterra.com/p/10004520/Yoti-Identity-Verification/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 3.0 (20) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 3.0 (20) 3.0 Based on 20 reviews ## User reviews Overall rating 3.8 Based on 26 reviews Filter by rating 5(13) 4(6) 3(1) 2(1) 1(5) Mentioned topic Sorted by most recent GH Geoff H. Heating Engineer Construction ### "big accountants bills because i spend ages on the phone with them trying to simply sign a document " 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 20, 2024 Depressing, i have spent ages trying to simply sign documents and in the end every time i have to call the accountants, this year it has raised a small business's bill a lot in fact I'm thinking of folding my business as i can't afford the bills they are creating. Pros I can't think of anything easy on the site, the layout is terrible. Cons Its confusing and not an easy site to use i can't think why my accountants use it apart from your docs are safe in fact that safe i can't find them without the costly help of my accountants. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mark N. Director Furniture ### "Bad Taste by removing support of a Lifetime Deal on a technicality" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 October 5, 2023 The UI is lacking to be honest and we found it hard to use. So we actually didn't use it much - with that said it is just the principal that when I thought I would use it once this year and only now found this out it was just annoying. S Pros Digital Signature capability. It was a seldom used product for us but was there incase we needed it. Cons To remove a product that people buy in good faith on the basis of a lifetime deal sucks. To then respond to people with the technical 'get out' is just plain wrong.It is not about the money - it is the fact we supported you on your journey in good faith. No matter how you skin the cat - forcing users to buy from you when they already did on the pretence that it was a LTD is wrong. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User MD Real Estate ### "Don't leave your valuable docs with this bunch of thieves" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 16, 2023 Pros nothing, they are Don't leave your valuable docs with this bunch of thieves Cons thieves & liars!! not honouring the Appsumo LTD they sold to us Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 20, 2023 We terminated the product which was offered on AppSumo lifetime plan 6 years after it was launched, in line with AppSumo guidelines. To re-iterate the concept: "lifetime" means "while the product is available" and not "while the company is operational". We believe that the misunderstanding of this concept is possibly the cause of much frustration like the one expressed here. The product in question was a loss leader and could no longer be supported. That product is no longer available. We very much value the contribution of early adopters and thank them for their support. We also note that their deal was 1 small payment, for which users received more than 60 months of usage. All AppSumo users had 6 months to decide if they want to switch or subscribe. We now offer a number of alternative products: from client portals through easy to use workflow editor enabling customers to set up complex client onboarding workflows. Jeremy P. CEO Furniture ### "Abandonment of our Lifetime Plan after a few years" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 15, 2023 completely negative. Pros The software was OK. It could do the job but took too many steps and they really should have considered hiring a good UI/UX designer to help with process and workflow steps. Cons We were an early adopter purchasing an AppSumo LTD (Lifetime Deal). After a few years of using, MyDocSafe decided to terminate this lifetime deal saying the product team was no longer supporting this plan. Meanwhile, you were given an offer to purchase...the exact same plan. This is really shameless treatment of early adopters. I wrote to the \[sensitive content hidden\] and got no response. I wrote 6 months later. No response. I wrote a 3rd time and no response. I wouldn't trust my sensitive company data to a company that uses these kinds of bait and switch tactics. Ethics and integrity matter and this company has been a huge disappointment. I would strongly advise to steer clear. Switched from [Docusign](https://www.capterra.com/p/121506/Docusign/) cost savings. This turned out to be a costly decision Alternatives considered [Adobe Acrobat](https://www.capterra.com/p/251329/Adobe-Acrobat-DC/) Reasons for choosing MyDocSafe the financial benefits of a Lifetime Deal. The upfront investment in time and money and dealing with an immature product seemed to be worth the investment. This turned out to be a complete waste of time and money. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 19, 2023 We terminated the product which was offered on AppSumo 6 years after it was launched, in line with their guidelines. To re-iterate the concept: "lifetime" means "while the product is available" and not "while the company is operational". We believe that the misunderstanding of this concept is possibly the cause of much frustration like the one expressed here. The product in question was a loss leader and could no longer be supported. That product is no longer available. We very much value the contribution of early adopters and thank them for their support. We also note that their deal was 1 small payment, for which they got more than 60 months of usage. All AppSumo users had 6 months to decide if they want to switch or subscribe. We now offer a number of alternative products that offer great value for money, especially in relation to Adobe Acrobat Sign: from client portals through easy to use workflow editor enabling customers to set up complex client onboarding workflows. Chet N. President & CEO Marketing and Advertising ### "Works but feels outdated. " 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 January 27, 2023 Pros Easy to use and works for sending online docs. Cons Feels outdated and needs more work to improve it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aryan S. Web Developer Computer Software ### "Outstanding software for securing documents effectively" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 September 9, 2022 My overall experience with this is pretty good. It provides me the flexibility and security in securing the documents. It is very easy to use and has a simple interface. It has the ability to store documents effectively. Pros It provides simple functionality for login, and you can quickly login with multiple documents. It is very fast compared to other software and securely stores all the documents in the cloud. It includes confidentiality in sharing business documents with partners. The software also provides customisation according to our needs. One of the best things is that it saves time and paper costs. It can be easily integrated with other platforms. I am completely satisfied with its amazing service. The software can be used for business and personal use. It is highly recommended. Cons Customer service should be improved to provide better service. Its pricing is little bit high and sometimes, I am not able to use some basic features ( not every time ). Overall it is very reliable and good software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JR John R. Mindset Coach & Sales Trainer Consumer Services ### "Great software but can no longer support the company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 July 22, 2022 Not a company I can recommend. They stopped supporting my account after being an early supporter and adopter, as well as referring them multiple clients (who, as of writing this are actively using and paying for the software). After how we were treated, I'll have to recommend to my clients to move their signature software to another vendor. It is a sad but unfortunately result of this turn of events. Pros It was a quality & relatively easy-to-use for contracts (the primary reason we invested in it). Cons Unfortunately, I was an early adopter that bought the software in 2016 as a lifetime deal and they just decided to stop supporting the early adopters. I went into my account this week and my lifetime deal now says that my account is expired. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Nur Zuhaira A. Sales And Marketing Associate Telecommunications ### "Safeguarding my files and document" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 20, 2022 Pros I've been using MyDocSafe to save and share data with my colleagues and clients while keeping their confidentiality in mind. Because of how specific and valuable this product is, it was a gift. It reduces my workload and makes coordinating with suppliers easier. Cons It appears that file uploading is disabled on the page serving as the e-signature format. Additionally, turning this into a pattern that various signatories could reuse was not simple. We could not figure out how to incorporate this into a current model, and we ran into more roadblocks when trying to save a standard flow for use with many clients. Switched from [Verizon Cloud](https://www.capterra.com/p/210423/Verizon-Cloud/) [Alibaba Cloud](https://www.capterra.com/p/203474/Alibaba-Cloud/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AG Alexander G. Videoproducer Marketing and Advertising ### "Saves you lots of money for printing cost" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 27, 2022 Overall a very nice experience with MyDocSign. Pros I like how easy it is to get signings from multiple people. Also you get notified very quickle once signed. Cons Sometimes I experienced some issues with exporting a PDF file but that was a rare case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DL Debi L. College economic exam writer Education Management ### "Excellent for out of state contracts" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 May 20, 2022 I've used it several times and I like that it saves my signature and initials so I don't have to redo it. I just logged in and hit OK where it needed it. Pros I like that I don't have to go in person to sign Cons I don't like having to download the document in order to read it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158684/MyDocSafe/reviews/) Popular comparisons [SignWell vs MyDocSafe](https://www.capterra.com/compare/158684-184497/MyDocSafe-vs-Docsketch)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)