--- title: "3CX Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is 3CX the right Call Center solution for you? Explore 468 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158704/3CX/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- 3CX 4.4 (468) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of 3CX Ease of use 4.4 Customer Service 4.1 ## Pros and Cons in Reviews RT Rachel T Accounts AdministratorConstruction, 2 - 10 employeesUsed the software for: More than 2 years. “I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at.“ June 15, 2026 SA Saqib A Senior PHP DeveloperComputer Software, 11 - 50 employeesUsed the software for: 6-12 months. “One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to go through with tone of documents in multiple support sessions.“ January 14, 2025 DS David S VP of TechnologyElectrical/Electronic Manufacturing, 201 - 500 employeesUsed the software for: More than 2 years. “Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID.“ November 25, 2025 DD David D Sys AdminMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the information you are looking for. And sometime, information seem a bit 'too technical' and is not easy to comprehend when you are not trained in VOIP.“ April 22, 2025 MM Mohammed M Project managerConstruction, 11 - 50 employeesUsed the software for: 1-2 years. “Overall it’s very reliable and gives you all in one connection and helps you in executing the communication smoothly.“ June 30, 2026 TZ Tobias Z Junior ICT OfficerHospital & Health Care, 501 - 1,000 employeesUsed the software for: 6-12 months. “Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests relating to their pin no longer working.“ September 25, 2025 FW Faith W Reception and AdminAccounting, 51 - 200 employeesUsed the software for: 1-2 years. “It allows you to view the availability of every employee quickly and easily, and with whom they are speaking.“ September 29, 2025 Rena D Payroll Manager Tax PreparerAccounting, 2 - 10 employeesUsed the software for: Less than 6 months. “Also, maybe more detailed instructions from the very beginning would be great, because the initial set up instructions are vague and can be frustrating.“ March 28, 2026 ## Showing most helpful reviews Showing 1-25 of 468 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Josh A. Tech Information Technology and Services Used the software for: 2+ years ### "Seamless and efficient PBX software" December 15, 2025 5.0 Seamless and efficient. Massive time saver for admin and users alike. Gives anyone the enterprise business phone system approach without the huge costs. Pros Extremely easy to setup and deploy with a huge range of handset options. Just can't be it for all your pbx needs. Cons Not that much at all. If I had to say something I would say the licencing should maybe have more options for smaller business deployments. Review Source Response from 3CX March 17, 2026 Hi Josh! We're glad to hear 3CX has been easy to deploy and is delivering value for both admins and users. It's good to know it's helping provide enterprise-level functionality without the associated cost. Regarding licensing, we do offer flexible options, including 3CX SMB FREE and 4SC Basic FREE for up to 10 users, designed specifically for smaller businesses. We appreciate your feedback. JM Juan M. Infrastructure Specialist Telecommunications Used the software for: 2+ years ### "Great PBX software!" November 24, 2025 5.0 Best PBX software I have found (since 2017, every year). Great focus on security and value for money, and of course great deal of customization. Pros Simultaneous calls licensing, customization, mobile apps. Esay of use and great integrations are the things I like the most. Cons Sometimes 3CX is a little slow reacting to market requirements, necessary to stay on top. Just have to be patient. Alternatives considered [Isabel 6](https://www.capterra.com/p/196517/Isabel-6/)[Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[Yeastar Cloud PBX](https://www.capterra.com/p/208836/Yeastar-Cloud-PBX/) Reason for choosing 3CX simultaneous calls licensing, overall cost. Switched from [Asterisk](https://www.capterra.com/p/60249/Asterisk/) Security problems and similarity from previous platform. Also liked the included mobile apps. Review Source Response from 3CX February 11, 2026 Hi Juan! Glad to hear you're with 3CX since 2017 and still consider it the best PBX option year after year. :) We acknowledge your point about reacting to market needs and appreciate your continued trust in 3CX. LP Luke P. Head of Support Information Technology and Services Used the software for: 2+ years ### "Good but can be better" September 4, 2026 3.0 Setup was longer than expected, but the pricing model is a major plus. However, have had a few bugs with it Pros Good pricing model, really flexible and not locked into a per user model like you usually are. Easy user management and good to see all calls Cons Have had some issues with bugs in the past and it can be difficult to contact the support team and get them resolved Review Source RT Rachel T. Accounts Administrator Construction Used the software for: 2+ years ### "3CX Review" June 15, 2026 3.0 Overall 3CX does the job but has had frustrating instances as well, especially with issues transferring calls. Pros I like the 3CX panel where you can set your own status to "available", "do not disturb" etc and can see where other users are at. Cons We have had recent issues where it has been difficult to transfer calls and they drop. I think call log information could be in a clearer format. Review Source DS David S. VP of Technology Electrical/Electronic Manufacturing Used the software for: 2+ years ### "Easy and cost effective VoIP system with easy onboarding and administration" November 25, 2025 5.0 Transition to 3CX from standard copper lines. We used a local MSP to assist with the rollout and training. Initial setup was On-Prem only, but we have since added cloud service as a backup. We have 2 locations across USA and Mexico and we were able to connect both sites into one system. We can dial our compatriots via extension regardless of their international location. Systems have an impeccable uptime and recover easily from power and internet outages. Pros Easy VoIP onboarding, easy admin panel, cost is very competitive, supports multiple sites, supports mobile app ringing, supports DID. Cons Holiday and closure messages could be easier to schedule, hold music and internal extension navigation could be better to setup and manage. Alternatives considered [RingCX](https://www.capterra.com/p/242186/RingCentral-Contact-Center/)[Vonage Business Communications](https://www.capterra.com/p/159047/Vonage-Business/)[Spectrum](https://www.capterra.com/p/170585/Spectrum/) Reason for choosing 3CX Recommendation by a trusted partner who had extensive experience rolling out 3CX. Switched from [UCx](https://www.capterra.com/p/207282/UCx/) System was outdated and did not trust current vendor to support us effectively. 3CX was recommended by a fellow IT admin of a school district who uses 3CX. Review Source Response from 3CX February 11, 2026 Hey David! Great to hear 3CX helped you successfully transition from legacy copper lines to a unified VoIP system across multiple international sites. We take note of your feedback on holiday scheduling and hold music configuration - please note that 3CX offers comprehensive admin documentation to guide setup and troubleshooting. If hands-on assistance is needed, a 3CX Partner can help. Glad to know the system’s uptime and resilience have met your expectations. VR Verified Reviewer Director of Business Development Renewables & Environment Used the software for: 1-2 years ### "Overall good but could be better" October 30, 2025 3.0 It is a solid VOIP system but is not perfect. You can manage your employees easily, but there are some limitations. Pros User friendly admin portal to track calls and recordings, view statistics of users, and pull reports. Allows for multiple numbers, open hours and schedules, notifications of missed calls, etc. Pay per minute rather than a flat monthly fee. Cons Inability to easily choose which number you will call from. Difficult to understand which phone line is ringing when you are receiving a call. Contacts does not always save changes you make on contacts. Alternatives considered [Zoom Phone](https://www.capterra.com/p/208535/Zoom-Phone/)[Nextiva](https://www.capterra.com/p/175788/Nextiva/) Reason for choosing 3CX Plans and pricing, option for easier international use Review Source Response from 3CX November 21, 2025 Hey! Thanks for your review. We're glad to hear you find the admin portal and reporting features useful and that 3CX meets your needs for international use and flexible pricing. :) We appreciate your feedback on outbound caller ID selection, call identification, and contact management - these points are noted. VR Verified Reviewer Junior ICT Officer Hospital & Health Care Used the software for: 6-12 months ### "3cx admin experience" September 25, 2025 3.0 Its been good, it gets the job done in an easily administrative way. only real suggestions would be make the Privileged access a bit better. Also it would be good to be able to export/import peoples contact sheets, we have local-site admin staff whom make their own contact sheets, but we are unable to share or implement them. Pros Fairly straightforward Gui and administration, has good reporting functionality, and having the app access for multi-device calling. Cons The admin permissions options aren't amazing, and isn't convenient to assign access to other ICT staff. Since we have multiple sites and don't want to appear in each team, I need to use my supervisors account which has owner level access. Also the Voicemail pin breaks and has issues, we have needed to disable the pin entirely as there is too much IT requests relating to their pin no longer working. Switched from [MiVoice Business](https://www.capterra.com/p/140996/MiVoice-Business-Solution/) Outdated service which didn't meet the businesses modern requirements. Review Source Response from 3CX October 8, 2025 Hello! Thanks for your review. We're glad to hear 3CX has been effective and easy to manage across your sites. We appreciate your feedback on admin permissions, voicemail PINs, and contact sheet handling. Thanks for taking the time to share your experience. DD David D. Sys Admin Marketing and Advertising Used the software for: 2+ years ### "Great, but documentation could be more user friendly." April 22, 2025 4.0 3CX is reliable and flexible. I manage most of the time to find out how to implement or use new functionality. Pros Lots of features and flexibility. Administrator interface has lots of feature accesible easily. It's also easy to monitor the status of the 3cx services. Cons Documentation is sometime a bit 'rough' for newcomers to 3CX : You have to browse through several webpage to find the information you are looking for. And sometime, information seem a bit 'too technical' and is not easy to comprehend when you are not trained in VOIP. Alternatives considered [Ringover](https://www.capterra.com/p/169627/RingOver/) Reason for choosing 3CX RingOver had bad feedback and seemed expensive Review Source Response from 3CX April 23, 2025 Hello David, thanks for the thoughtful review. We're glad to hear you find 3CX reliable & flexible! It’s also great to know you’ve been able to manage new functionalities effectively. We appreciate the feedback on documentation - your input helps us improve. Thanks again for choosing 3CX. LB Laurent B. Manager Telecommunications Used the software for: 2+ years ### "A disappointment after years of loyalty." April 22, 2025 1.0 I’ve been installing 3CX since version 10, but lately it’s become clear that small users are no longer welcome. I manage a fleet of about thirty 4SC 3CX systems, which I’m now forced to migrate to competitors because 3CX has decided it no longer wants our business. I’ve completely lost trust in 3CX, as they change their policies overnight and discard long-time customers without any consideration. Pros The simplicity of installation and deployment. The Call Flow Designer. Cons The customer relationship was very poor. There were numerous bugs during the transition to version 20, and the support team offered no real solutions other than completely redoing the configuration. Alternatives considered [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/) Reason for choosing 3CX The simplicity of installation and deployment. Switched from [Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[PBXware](https://www.capterra.com/p/187684/PBXware/) We were forced to switch because 3CX no longer supports 4SC customers. Review Source Response from 3CX April 23, 2025 Hey Laurent, thank you for sharing your feedback. We're glad you found value in the simplicity of installation and the Call Flow Designer. While version 20 brought changes aimed at long-term growth, we understand these may not suit everyone. Just to clarify - we do continue to support 4SC customers through our SMB FREE edition, which is ideal for up to 10 users. We appreciate the years you've spent with 3CX and wish you all the best with your new software going forward. RB Rene B. IT Administrator Automotive Used the software for: 1-2 years ### "V18 was perfect V20 needs improve " May 5, 2025 3.0 The experience with V18 was rlly good but V20 needs to improve Pros Its a small and fast phone system. You can quickly install new phones and restart the whole system. It has a good and simple Webclient where you can find things fast and its self-explanatory. The price is more than faire for the product and its features. Great Mobile App and easy to use Cons The new Version V20 seems buggy and features that were good in V18 were omitted. V20 has no new App for Mac so you have to use the old V18 App or the Web Client. Reason for choosing 3CX Because the easy and fast way to configure the system and the cost oft the system Review Source Response from 3CX May 8, 2025 Hello Rene, thanks for your review. We're glad to hear you had a good experience with V18 and that you’ve found the system easy to configure, fast, and fairly priced. We appreciate your feedback on V20 - some changes are still being refined, and your input helps. Thanks again for choosing 3CX. VR Verified Reviewer Infrastructure Engineer Education Management Used the software for: 1-2 years ### "Simple and effective telephone system" February 10, 2025 5.0 Brilliant, for a business that needs a simple and cost effective phone system you'd struggle to match 3CX. Pros 3CX is a great value system that is easy to maintain and simple to use. Cons It is not as feature rich as some other phone systems. Switched from [Samsung VXT](https://www.capterra.com/p/10022214/Samsung-VXT/) We had an on premise Analogue telephone system that we migrated over to 3CX Digital. Review Source Response from 3CX February 27, 2025 Hello and thank you for your feedback. It’s great to hear that 3CX has provided a simple and cost-effective solution for your business. While some systems may offer additional features, 3CX unlike most other enterprise phone systems doesn’t charge on a monthly user basis focusing on delivering a flexible and efficient VoIP solution that meets a wide range of business needs. We appreciate you sharing your experience with the transition from an analog system to 3CX! ST Samantha T. President Transportation/Trucking/Railroad Used the software for: 2+ years ### "Make the switch! You won't regret it!" November 25, 2024 5.0 Great, they are very dependable, we have more than 50 employees company wide who utilize this phone system. Pros BLF Settings- You are able to program quick dials on your phone easily from their website. They also have a mobile app that is easy to use. We record our phone calls, and with their admin console, these recordings are very easy to access. Cons Internet based. So, when the internet is down, so are our phones. Switched from [Nextiva](https://www.capterra.com/p/175788/Nextiva/) More functions with 3CX. We were able to keep our Yealink phones. Review Source Response from 3CX January 8, 2025 Hi Samantha! Thank you for your review! It's great to hear that you're finding features like BLF settings, call recording access, and the mobile app easy to use. We're glad 3CX has been dependable for your team and that you could seamlessly integrate your existing Yealink phones! VR Verified Reviewer A Perfect Phone System Internet Used the software for: 1-2 years ### "A Perfect Phone System" September 1, 2023 5.0 The Overall experience with 3CX has been very Good. Before 3CX we used Asterisk. Though Asterisk does good work, what it lacked was a proper telephone system useful for Businesses. Pros 3CX is a perfect Phone system for Businesses. It is one of the best product in the market when it comes to SIP and VOIP Telephone Systems Cons 3CX has worked perfectly for me so far so it is difficult for me to list down what I like least about it. Switched from [Asterisk](https://www.capterra.com/p/60249/Asterisk/) Asterisk was Open Source and we had to rely a lot on community support. Though it was not a bad a product by any stretch of imagination, the time it took to resolve issues forced us to look for a good commercial alternative. Review Source Response from 3CX September 6, 2023 Hello! Thank you very much for your comprehensive and positive feedback! We are glad to hear that 3CX has effectively addressed your communication challenges, positively impacting your business. We completely agree with your assessment that 3CX is fully scalable, making it the ideal solution for connecting teams, customers, and remote workers as your business continues to grow. VR Verified Reviewer CIO Information Technology and Services Used the software for: 1-2 years ### "A complete IP/PBX" September 25, 2022 4.0 We've been using 3CX since we have the alternative to work from home and the old switchboard became useless. The users doesn't like it a lot because they use only the softphone and fo me is the piece less powerfull, but the admins who are used to work with on prem PBX, love it. They find the admin panel very powerfull and also very easy to use. I don't have experience as a call center so I can't give you my opinion, but it seems to be fulll competent aswell. Pros With 3CX you'll have a very functional IPPBX at a very reasonable price. The admin panel is very easy to use and very powerfull. The call Queues, the ring groups, the digital recepcionist are functionalities very well implemented. Cons The softphone is not at the same quality level as the switchboard, they must improve it if they want to keep their current clients. The users must do some micro configuration level to improve the sound. Switched from [OXO Connect](https://www.capterra.com/p/213692/OXO-Connect/) Because we can not use OmniPCX working from home. The Alcatel options for working from home weren't very useful at that moment. Review Source Response from 3CX October 4, 2022 Hello, thank you for sharing your rating with us and the community, we value your opinion! Melissa A. BDC Operations Manager Automotive Used the software for: 2+ years ### "3CX - Don't Waste Your Time or Money" November 15, 2023 3.0 I've used 3CX for more than four years, and in that time, it hasn't grown on me one bit. Pros We can use it to answer and transfer phone calls that come into the call center. Cons Where to start. It's clunky and not user-friendly. Terminology is confusing and not for lay-people. It's web-based, so any blip in our internet causes 3CX to freeze and/or die for our agents; it also causes a delay during calls, so that people end up talking over one another. Switched from [AnyDesk](https://www.capterra.com/p/149595/AnyDesk/) No idea; wasn't my call. I can only imagine it was more cost-effective. Review Source Response from 3CX December 15, 2023 Hi Melissa. Thank you for your feedback. We're sorry to hear you've had some challenges with 3CX. Our goal is to ensure a user-friendly and reliable experience. For assistance and better understanding, we have various user guides and manuals available on our website. Our Customer Service team is also ready to provide additional real-time guidance if needed via the Live Chat bubble found on 3CX website. CM Clint M. Site Manager Construction Used the software for: 2+ years ### "Great system" February 7, 2025 5.0 No problems. Easy to use and incredibly convenient Pros Connects all phone systems to one convienient phone. Can monitor messages via emailed transcripts from multiple phones. Incredibly easy to use Cons Sometimes I don't get an audible call from one of my phones but I do get the messages people leave. It could be a setting to look at however. Review Source Response from 3CX February 27, 2025 Hello Clint, thank you for your feedback. We're glad to hear that you find 3CX easy to use. If you’re experiencing missed audible calls, it may indeed be a setting that needs adjustment. You can check our documentation for troubleshooting steps or consult a local 3CX partner for further hands-on assistance. We appreciate your review and your time in sharing your experience with 3CX. SA Saqib A. Senior PHP Developer Computer Software Used the software for: 6-12 months ### "Effective Communication Solution for Growing Businesses" January 14, 2025 5.0 Overall experience is very good, I recommend it to large-scale businesses who want flexibility and ease of use of all features like voice, chat, and video call features in one place. Even though the setup process may require some technical knowledge, the user interface is intuitive, and the system performs well once it's up and running. Pros We like the 3CX affordability, flexibility and ease of use. Especially its integration of voice, voice and chat into one platform makes It more reliable and user-friendly. Cons One con which I can personally feel it the instal setup system which is quite complex for a non-technical user and you have to go through with tone of documents in multiple support sessions. I think they can make it easier in terms of setup. Review Source Response from 3CX January 16, 2025 Hi Saqib, thank you for taking the time to share your detailed feedback on 3CX! We’re glad to hear that you find the platform affordable, flexible, and user-friendly. Regarding the setup process, we understand it can be challenging for non-technical users. To help with this, we have certified 3CX Partners worldwide who can assist with installation and support, ensuring a smoother experience for users like yourself. KL Kristan L. Architect Architecture & Planning Used the software for: 1-2 years ### "3CX is not excellent" December 9, 2024 3.0 Overall I have had more joy with Microsoft Teams telephony than 3CX. There's a ton of potential with 3CX but it has largely been quite disappointing to use and not as user friendly as I would have hoped. Pros The ability to route calls from a central switchboard to individual desktops make this software very useful in our remote working office set up. Cons The 3CX app is a chrome app that can run from the desktop. I set it to auto start and auto sign in. However there are still issues with this system. I have missed calls before and the answer machine sends to email instead of the app itself. It doesn't tell me which number is calling either. Review Source Response from 3CX January 8, 2025 Hi Kristan. Thank you for your feedback. We're glad you find the central call routing useful for your remote setup, but we’re sorry to hear about the issues you’ve experienced. If you're experiencing issues with notifications or usability, we recommend reaching out to your IT admin for assistance. If you're an admin yourself, contacting a local experienced 3CX Partner can provide the support you need to optimize your setup. They’re always happy to help! MW Marcus W. Client Development manager Marketing and Advertising Used the software for: 2+ years ### "Best system I have used so far" November 18, 2024 5.0 Has always been great to use, especially with internal communications through the messaging sevice. Pros Easy to use and very little connection issues Cons No real cons, video function could be a bit better. Review Source Response from 3CX November 28, 2024 Hello Marcus! Thank you for a great review. We're glad to hear that 3CX Phone System is the best system you've used so far! LT Linze T. IT Support Officer Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Great Communication Tool" November 20, 2024 5.0 Pros Easy to use navigation and user-friendly interface. Finding contacts from company team is simple. Cons Not many cons, sometimes when connected to mobile data instead of work wifi the connection is unstable. Other than that very satisfied. Review Source Response from 3CX November 27, 2024 Hello Linze! Thank you for your positive review! We're glad to hear you find the platform easy to navigate and user-friendly. :) Thank you for sharing your experience! NA Ngozi A. AG Director Arts and Craft Department Arts and Crafts Used the software for: 2+ years ### "Reliable Call Center Program: 3CX" October 21, 2024 5.0 Pros Customer service is crucial in all organizations of all sizes. 3CX is a single interface for customer live chat, call logging, queue management and real-time reporting. Cons I am a daily user of 3CX and I seldom land into issues when communicating with customers via voice, chat and video calls. Review Source Response from 3CX October 29, 2024 Hello Ngozi. Thank you for your feedback and for highlighting the value 3CX brings to your organization! We're happy to hear that 3CX has been a reliable tool for managing customer service across live chat, call logging, queue management, and real-time reporting. Thank you for sharing your experience! Jessica B. Account Manager Consumer Goods Used the software for: 2+ years ### "Great for call center management " August 30, 2023 3.0 Overall this is a great software program for any company that gets a high volume of calls Pros I like that you can set your status , and that it shows if you are on the phone, if you have a voicemail, etc. Cons I will say this system was a lot harder for the older generation employees to train on. For other people it was intuitive. Review Source Response from 3CX September 6, 2023 Hi Jessica! Thank you for your positive feedback on 3CX! We are glad to hear that 3CX has helped you effectively manage your call center. Regarding training, 3CX offers a Certification Program that equips you with all the tools and knowledge necessary for deploying and managing a 3CX Communications System. Also, there's always the option to reach out to our Customer Service team for assistance via the Live Chat bubble found on www.3cx.com or by email at customers@3cx.com. LL Lyn L. GM Hospitality Used the software for: 2+ years ### "Invaluable communication tool" December 8, 2021 4.0 Overall this is a great product, and kept us fully operational during a very difficult time for the hospitality industry. Pros I like that we could schedule meetings or have them at a moments notice. Throughout the pandemic this kept us in contact with our whole team, and allowed us to give our new team members the same training that they would have had before the pandemic. So much so that we kept several of our video meetings even after travel started back up. Cons It was hard for some people to learn how to create a meeting, and how to share their screen. For us it did take up a lot of our band width and that would slow down you computer if you were working on something else at the same time as a video call. Review Source Response from 3CX December 10, 2021 Hi Lyn and thank you for your feedback. We are happy to hear that 3CX has helped you to keep fully operational during these challenging times. While getting to know how to use 3CX you can always look for help at our User Guide: https://www.3cx.com/user-manual/ VR Verified Reviewer Téc de telecomunicação Telecommunications Used the software for: 2+ years ### "3cx is an essential program" February 13, 2023 5.0 I am very satisfied with the 3 cx program, as I have been able to carry out its functions in a practical and efficient way on a daily basis. While not perfect, I think this program is very useful. Pros This program has provided a trouble-free calling and receiving experience from the moment it was installed on your computer. As a daily user of this tool, I haven't had major difficulties or complaints related to poor quality or connection drops. Cons There are few aspects of the program that I dislike. The first one is the delay in the initial connection. Although it did not record connection failures, the connection slowness makes the program less practical. Also, I notice the lack of an option to make conference calls, which is of paramount importance for my tasks. If this option were available, the utility of the program would improve. Review Source Response from 3CX February 20, 2023 Hello, thank you for the highly rated review! We love to hear that 3CX has been very practical and efficient for your business. You can also visit our 3CX Forum to find out more about the option of the conference calls and any other questions you may have: https://www.3cx.com/community/ JPB Jean Philippe B. Phone solutions specialist Information Technology and Services Used the software for: 2+ years ### "The industry leader, and it shows" August 25, 2023 4.0 I would not choose any other provider. They are the best and the petty things that are harder to get by are still petty issues. I would recommend all the way! Pros 3CX is the best solution for our needs because it is supported on many platforms, allowing quick changes in a fast-paced environment with critical situations. Cons I have to say, for a service that is so good in all areas, I am a little dissapointed in voicemail management. But hey, there's always place for improvement! Review Source Response from 3CX September 6, 2023 Hi Jean! Thank you very much for your positive feedback on 3CX! We are glad to hear that 3CX meets your needs and requirements. We are continually working to make improvements so that our customers are satisfied. For the issues you are having with voicemail management, you can reach out to our Customer Service team for assistance via the Live Chat bubble found on www.3cx.com or by email: customers@3cx.com ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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