Average Ratings

22 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $4.99/one-time
  • Pricing Details
    $4.99 - Android/iPhone; Windows/Mac - EUR39.95
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native

Vendor Details

  • ZoiPer
  • www.zoiper.com
  • Bulgaria

About ZoiPer

Cross platform VoIP softphone dialer that includes video, voice, and instant messaging functionality.


ZoiPer Features

  • Audio / Video Conferencing
  • Call Logging
  • Call Recording
  • Call Transfer
  • Caller Identification
  • Chat / Messaging
  • Contact Management
  • Fax Management
  • Call Parking
  • Call Recording
  • Contact Management
  • Encryption
  • IVR / Voice Recognition
  • Ring Groups
  • SIP Trunking
  • Unified Communications
  • Voice Quality Enhancement

ZoiPer Reviews Recently Reviewed!


Simple to use, configure and store contacts.

May 26, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The similarity of its interface to a real phone and its dark solos, which do not hit the eye. I also like how easy it is to store a list of contacts in the

Cons: What I like the least is that many basic functions such as transfer are not included in the trial and can not evaluate their use

Overall: By testing it I was able to establish a clear opinion for its purchase and deployment in a free platform network for use in a health call center system

An all-in-one PBX right in your PC

May 21, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Like the app (client), very useful and enables you full virtual/remote working

Pros: easy to use, needs just basic configuration to have it running, Zoiper client work in your PC and allows you to run your business everywhere you need. Allows to use private Asterix service if got one.

Cons: not really a downside but a reminder: the client allows for configuration with service providers even an own Asterix server. The rates for calls and LD are a separate service that may need to be contracted in addition.

Ease of use, easy acess to complete your job at had

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: How you can change the setting to where the dialer is always showing on top allowing you to have easy access to the dialer

Cons: How difficult it was to connect my headset to it for some reason the setting id selection would change back to default on their own

Overall: Great for first-time users of a dialer, ease of access to be able to complete your task at hand in a timely manner

Amazing Soft Phone

May 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This soft phone integrates with so many PBX¿s and has a mobile app to keep your business and personal phone separate.

Cons: I haven¿t found many cons about this application it executed and performs for all of our needs. Simply great

Capterra-loader

Easy to configure, easy to use

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used the mac, pc, iphone and ipad version of this software.
It is solid, easy to install, easy to setup.
You can have more than one line setup, it will allow for a good call experience.

Cons: No cons on my end.
Zoiper is a solid company with solid products, their pricing is right and just.

Overall: having a softphone (a software to make and answer calls with VOIP)

Capterra-loader

Once understood this software is efficient and comprehensive.

Apr 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really liked the fact that the user can pause when they are away from work and resume easily. Moreover, the weekly report is helpful, especially for independent contractors who need to submit a bill to the client.

Cons: It took several days before I got the hang of how to control the software's pausing function. Sometimes it paused my time if I was reading something from the client.

Overall Good VOIP Client on Android

Apr 13, 2018
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: The sound quality of Zoiper is good. Setup of the app is pretty straight forward and a beginner to VOIP shouldn't have any issue setting up.

Cons: The default UI is ugly. When streaming music and getting a call it switches the output of the music to the earpiece. Loses authorization constantly.

A good soft-phone service ready to be installed in minutes.

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: 1) Its simple and easy to install. The audio and Video quality can be managed easily according to your network capability. 2) Works best on all the OS, which is the perfect thing to have if you have a test environment setup on multiple OS.

Cons: 1) Interface could have been better. Its not very user friendly even for the latest build. 2) When unable to register the phone, it should throw more vivid errors than it does right now, if that's possible. It just helps customers know where are they going wrong and can quickly made amends.

Capterra-loader

Free version okay, not worth the money for premium

Apr 03, 2018
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: This software does exactly what I need it to do, make simple calls. You cannot transfer any calls without paying for the premium version.

Cons: The license is specific to the exact computer. If you change computers, you will have to purchase the premium license again to use the software. Not to mention, getting answers from customer service is like pulling teeth.

Great App for Receiving Calls on iPod

Apr 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The two things that I found most useful about this software were that:
One, I could configure the audio codec in order to enable me to successfully make voice calls over a very weak internet connection. Two, very clear and intuitive settings made it easy to configure the app to run in the background, so that I could always receive a call when it came it.

Cons: The biggest disadvantage that I experienced using this app on my iPod was that if I kept the program active in the background (in order to be able to receive calls) the it drained the battery too quickly

Overall: Ability to make and receive voice calls on an iPod

Capterra-loader

I have been able to make calls without problems, with the use of hands-free it listens better,

Feb 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros:
242/5000
That you can use the free version and it works quite well, although the version that is paid has more features and improves communication, it can be installed on mobiles and pc, and you can make calls in conferences with very good audio.

Cons: Sometimes the software has closed unexpectedly, but I simply open it and it works again. The screens are not as elegant as the others I've worked with.

Overall: I have been able to make VoIP calls to different countries for work without problems, when I travel I have it in my mobile and can communicate using the internet.

If you already have your VoIP solution and need a softphone only, Zoiper is for you!

Feb 23, 2018
3/5
Overall
3 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like the fact that it's compatible with any VoIP solution as long as you get the right credential numbers and hook it up in the right way. The set up instructions are very self-explanatory and easy to follow. Once you're set up incoming calls and outbound calls are easy to do.

Cons: Their customer support is based in New Zealand and that makes it almost impossible to get help during american office hours.

Decent VoIP solution

Feb 08, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Comments: Definitely recommending this software.

Pros: This software is cheap compared to other solutions outthere. We switched to Zoiper and it saved us significant amount of money.

Cons: You may need to spend some time in the beginning to get everything set up and running, and to figure out the settings.

Capterra-loader

Regularly using the Zoiper VoIP phone application, which is easy to use having basic functionality.

Jan 15, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to set up having simple interface. The most utilized functions are available with single touch. Works best with all types of PBXes.

Cons: Voice and video quality is average. It has limited functions and the advanced functions that are incorporated are cumbersome to use.

Overall: My team communicates through this software on day today basis. Its our simple communication tool for all levels of personnel.

Excellent tool for calls

Jan 09, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I think it is an excellent tool for calls since it helped us connect with people overseas without extra charges. I like that it is really easy to use and it also has a chat option!

Cons: The user interface is a bit outdated and the Mobile Application crashes randomly from time to time.

Capterra-loader

ZoiPer softphone does the trick

Nov 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
5 / 5
Value for Money

Pros: ZoiPer has given us the ability to dial multiple phone numbers from the computer, opposed to dialing numbers on a traditional desk phone. Paired with our high-speed dialer software PIMSware, one sales agent can call up to five phone numbers simultaneously and the first one to pick up will be connected.

We have used ZoiPer plainly for its VoIP ability, but I have noticed there are a lot more features with the mobile version. I have used it on a tablet for business communications, and it presents itself to be more professional than say Skype or Messenger.

Cons: The appearance/design of ZioPer looks outdated. It is reminiscent of the mp3 player WINamp from decades ago. Other than that, I have no complaints of it's functionality.

Capterra-loader

Best tool to take your work phone wherever you go.

Oct 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that this software is available on mobile devices, iOS and Android. The desktop app is extremely helpful for when you need to make several calls working from a computer, but the mobile app makes it easy to take those calls wherever you are.

There have been times that I was working out of the office and used the Zoiper app to stay in contact with customers. Why not use my cell phone? Because the Zoiper app syncs my office phone with my cell phone, which is useful for making calls with international clients.

We also use Zoiper for training. We can use of office phone system to listen into phone calls, which is especially helpful when training our outbound sales and sales development teams. We can visually see who is on the phone, then dial the extension on our mobile, and move around freely without being tied to the desk.

Cons: Sometimes the device has issues connecting to our server. I don't know if that is a "them" problem or an "us" (internal systems) problem. Usually, the issues are resolved quickly. Restarting the app seems to do the trick.

Overall: We have been able to more effectively scale our training efforts as our teams can listen to live phone calls more easily to learn best practices. This tool has also made it easier for our remote employees to communicate more efficiently.

Easy to setup and works with ViCiDial software

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to configure. Works well with our predictive dialer software. Also works well with other software as a click to dial once configured.

Cons: If you unplug a USB headset and plug it back in, sometimes you have to close and reopen the software.

Overall: 1: One-time fee, 2: Easy to use and to setup, 3: Works well with other software as a SIP phone, 4: No crashes

Not bad

May 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that it's easy to use and user friendly. I like that it makes it so I can take phone calls from the same number from almost anywhere.

Cons: It is hard to do international calls, and sometimes the call quality isn't great. Isn't great from remote areas.

The best softphone.

Apr 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: so many stable

Cons: no one

Overall: We tried with other software and havent the same results.
Zoiper has so many options for call control and recording.
Is a totally stable softphone we use it with 4 kinds of pbx and works with all.

Recommendations to other buyers: no

Zoiper Review

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I use Zoiper on Windows 10 and also Android. This is an easy to use and configure softphone with excellent audio quality. I have tried other softphones with disappointing results. Zoiper is a keeper!

Feature rich and easy to use softphone

Jan 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The free of charge version is not limited to the very basic functionality only.

Cons: I want a skin that shows call control buttons and call history in one place. Perhaps it exist, I have not put much effort into looking for it.

Overall: If I need a softphone on a PC or a smartphone I choose ZoiPer. It simply contains all I need in an easy to use form. I recommend the phone also to our customers.