---
title: "BigSIS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about BigSIS Software - reviews, pricing plans, popular comparisons to other School Management products and more."
source_url: "https://www.capterra.com/p/158721/BigSIS/"
page_type: "product"
language: "en"
---

# 

 BigSIS Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on September 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

BigSIS

## What is BigSIS?

BigSIS is a cloud-based, highly customizable Student Information System, providing solutions to private schools across the Unites States and Canada. BigSIS is comprised of modules that manage everything from Admissions, Gradebook, Narrative Assessments, Donations, Volunteers, Aftercare Participants, Attendance, Enrollments, and more! The best part is you get to control which modules you pay for and many of them are included for free for all our software packages!

## What is BigSIS used for?

[School Management](https://www.capterra.com/school-administration-software/)[Admissions](https://www.capterra.com/admissions-software/)[Student Information System](https://www.capterra.com/student-information-system-software/)

Top alternative

Featured

Overall rating

Based on 15 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$199

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for BigSIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://bigsis.com&name=BigSIS)

## BigSIS Overview

Updated September 2026

AI summary

BigSIS is a cloud-based school management solution for small and midsize organizations, offering tools for student information and records management, admissions, attendance tracking, class scheduling, and financial oversight. With features like customizable forms, reporting, document storage, and parent/student portals, it supports administrative teams seeking efficient coordination across enrollment, academics, and daily operations.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### BigSIS

4.5 (15)

VS.

[4.6 (454)](https://www.capterra.com/p/133283/Alma/reviews/)

Starting Price

$199

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

3.9 (15)

Ease Of Use

4.5 (453)

Value For Money

4.6 (14)

Value For Money

4.5 (317)

Customer Service

4.7 (15)

Customer Service

4.7 (429)

## BigSIS alternatives

Highest Rated

[4.8 (75)](https://www.capterra.com/p/197828/DreamClass/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[3.9 (36)](https://www.capterra.com/p/107742/Lifelong-Learning/reviews/)

Starting price

$23988.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

75%

of reviewers

rated it above 4 stars

[4.7 (19)](https://www.capterra.com/p/2191/Campus-Cafe/reviews/)

Starting price

$1200.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.6 (14)](https://www.capterra.com/p/132147/STARS-Campus-for-Career-Colleges/reviews/)

Starting price

$350.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

## FAQs about BigSIS

Overview

### Which roles and teams benefit most from BigSIS?

BigSIS is most used by registrars, database administrators, and school office teams that manage student records, enrollment, and reporting. Administrative and business managers rely on it to streamline daily operations, improve data accuracy, and support finance, compliance, and communication workflows across educational organizations.

Answer based on 15 reviews

Overview

### What company size and specific industries is BigSIS built for?

BigSIS is designed for small independent private and charter schools in North America. It fits school organizations that need software built specifically for the education sector, especially smaller institutions managing administrative and student information needs.

Features and Usability

### What are the key features of BigSIS?

BigSIS offers student information and records management, admissions and registration management, attendance tracking, gradebook, and assessment management. It also includes communication management, customizable forms and reports, document storage, parent/student and employee portals, fee and financial management, and third-party integrations for K-12 and higher education.

Pricing

### How much does it cost and what fees or limitations are included?

BigSIS starts at $199 per month for the Core plan, with Core+ at $299 per month and Comprehensive at $499 per month, all as flat-rate pricing. Core includes student management, attendance, and end-of-semester reports, while higher tiers add forms, calendars, email, payments, donations, and gradebook tools.

Integrations

### Which third-party tools and platforms does BigSIS integrate with?

BigSIS integrates with Dayforce HCM, Microsoft Excel, and authorize.net. These catalog integrations cover human capital management, spreadsheet reporting, and payment processing, giving schools a focused set of connections for payroll, data export, and online transactions.

Getting Started and Support

### What training and onboarding options does BigSIS offer?

BigSIS provides in person training, live online sessions, webinars, documentation, and videos. In person and live online formats support guided instruction, webinars cover topic-based group learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review.

Getting Started and Support

### What customer support options does BigSIS offer?

BigSIS provides email/help desk support, a knowledge base, phone support, and chat. These channels give users multiple ways to seek help and find answers. No reviewer feedback about support quality is available, so the support experience cannot be described beyond the listed contact options.

## Features

AI summary

Based on 1,830 School Management reviews

Capterra reviewers highlight these as the features buyers value most when choosing school management software:

-   **Student Management** (**50%** of reviewers rated this feature as critical)
-   **Electronic Payments** (**60%**)
-   **Student Information/Records** (**51%**)

BigSIS supports **Student Management** and **Student Information/Records**, covering two of the most important needs for schools that want to organize student data and maintain accurate academic and administrative records. However, it does not offer **Electronic Payments**. Instead, it provides other highly rated capabilities, including **Financial Management** (**46%**), **Attendance Tracking** (**51%**), and **Admissions Management** (**49%**). These features help schools manage budgets, monitor student attendance, and handle enrollment workflows, allowing teams to keep daily operations organized and make better administrative decisions.

Access Controls/Permissions

Define levels of authorization for access to specific files or systems

Activity Tracking

Track and document all activities across devices, networks, and other systems

Admissions Management

Handle the registration and admission process for existing and new students

Alerts/Notifications

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Analytics

Tools for the systematic analysis of various types of data or statistics

API

Application programming interface that allows for integration with other systems/databases

BigSIS 57 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Admissions Management: Handle the registration and admission process for existing and new students
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- Analytics: Tools for the systematic analysis of various types of data or statistics
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Assessment Management: Creation, administration, and evaluation of assessments or tests
- Assignment Management: Assign issues and tasks based on availability or required skills
- Attendance Management: Manage attendance for classes, shifts, meetings, or events
- Attendance Tracking: Track the attendance of specific individuals or groups
- Atttendance: Provides attendance taking and tracking functionality.
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Class Registration: Online registration for classes
- Class Scheduling: Schedule in-person or online classes
- Classroom Management: Plan and schedule lessons and maintain students' behavior in the classroom
- Cloud: Provides Cloud deployment options (private or public cloud, hybrid cloud).
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Curriculum Management: Map out the subjects that comprise courses of study
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Data Import/Export: Import and export data to and from software applications
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Portal: Online portal where employees can access and track their own information
- Facility Management: Manage the maintenance of building facilities
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Fee Management: Track collected or paid charges for services performed or access granted
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Higher Education: Software designed for higher education organizations
- Forms Management: Store, manage and track all forms in a centralized location
- Gradebook: Track student's scores and grades on course materials
- Independent/Private: Software designed for private/independent schools
- K-12: Software designed for kindergarten through 12th grade schools
- Online Calendar: Online calendar of upcoming events/activities viewable to members and visitors
- Online Payments: Accept and process online payment transactions
- Parent/Student Portal: Online gateway through which parents and students can view material and communicate with teachers
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Real-Time Data: Receive data and information in real time
- Records Management: Ability to record, store, update, and retrieve information
- Registration: Manages registration tasks such as participant sign-up, team creation, and event configuration.
- Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Report Cards: Create, manage, and distribute student reports that document their academic progress and achievements
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Special Education: Software designed for special education institutions
- Student Information/Records: Create lists of student grades, transcripts, class lists, course schedules, etc. to be shared with instructors and administration
- Student Management: Database of students to track personal information of individuals and families
- Task Management: Create, manage and track all task activities and progression
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes

---

Features

4.5 (15)

4.5

Based on 15 reviews

## Pricing

Value for money

4.6 (14)

[View pricing plan details](https://www.capterra.com/p/158721/BigSIS/pricing/)

Core

$199.00

Flat Rate,Per Month

It includes:

-   All Contacts & Common
-   Attendance & Truancy Management
-   End-of-Semester Reports & Grades
-   Leads Management With Tasks
-   Student Management

Core+

$299.00

Flat Rate,Per Month

It includes:

-   All Contacts & Common
-   Attendance & Truancy Management
-   Back to School Forms
-   Calendars & Events
-   Documentcenter
-   End-of-Semester Reports & Grades
-   Integrated Email
-   Leads Management With Tasks
-   Student Management
-   Volunteer Management

Comprehensive

$499.00

Flat Rate,Per Month

It includes:

-   All Contacts & Common
-   Attendance & Truancy Management
-   Authorize.Net Payments
-   Back to School Forms
-   Calendars & Events
-   Documentcenter
-   Donations & Fundraising
-   End-of-Semester Reports & Grades
-   Gradebook
-   Integrated Email
-   Lead Reporting
-   Leads Management With Tasks
-   Mail Merge
-   Online Applications
-   Online Contracts
-   Student Management
-   Volunteer Management

Value for money

4.6 (14)

4.6

Based on 14 reviews

## Integrations

[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[

authorize.net](https://www.capterra.com/p/221412/authorizenet/)

## Support, customer service and training options

Customer Service

4.7 (15)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.7 (15)

4.7

Based on 15 reviews

## User reviews

Overall rating

4.5

Based on 15 reviews

Filter by rating

5(7)

4(8)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

JR

Joao R.

Student

Education Management

### "BigSIS | Trouble-Free School Organization"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 6, 2020

BigSIS has been used in some of my projects and I've never had any problems with it and it's quite functional and responsive and that's really all I can ask for, it's a guaranteed recommendation from me.

Pros

BigSIS is a web-based complete school management solution and a good one at that. From forms to interactive portals BigSIS can offer a plethora of tools that will be useful to anyone in the education department and in a secure and fast fashion.

Cons

It's hard to dislike BigSIS, it has amazing customer support, resources and services that will surely make your interaction with it, the best it can be.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 17, 2020

Thank you for the review Jo?o! We really appreciate it.

SH

Sarah H.

Admin and Database Support

Education Management

### "BigSIS customer service is unmatched"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 11, 2018

Pros

BigSIS customer service is incredible. They are helpful, prompt, and thorough. I had to learn this software quickly and had lots of questions, which they answered perfectly every time. Very impressed.

Cons

The learning curve is steep, but that may be true of all school database software programs.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 27, 2018

Thank you so much for taking the time to leave this kind review, Sarah! We are so glad you felt thoroughly supported during your transition to BigSIS and look forward to working with you further!

HP

Huy P.

Finance Manager

Education Management

### "BigSIS Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 5, 2018

Through the initial implementation of the program, BigSis was a smooth transition. Our reps have been instrumental in helping VWS rolling out BigSis. We have many great feedbacks from teachers, staffs, and parents on the user friendly system.

Pros

The ease of the software and support from BigSis.

Cons

I would like more options to customize reportings.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

November 14, 2018

Thank you, Huy for that raving review! We truly appreciate your time and your feedback on how we can get even better!

SB

Sarah B.

Database Manager

### "Great software for those on a budget. "

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

March 9, 2018

Pros

Large number of features for the value, I think you would be hard-pressed to find another software that offers as much for the cost. Great for smaller schools on a limited budget. Increasingly good customer service and modules.

Cons

It is not always intuitive for staff who don't work with the program often. Limited resources online to help you with issues. Having a user manual would help a lot. I end of having to create a lot of my own user guides to share with faculty and staff.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

VV

Vesna V.

Office Manager

### "BigSIS has a very nice and clean interface. It is self intuitive for the most part."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 2, 2018

It made my job easier. It simplified student reports process and it is helpful to have the ability to pull different reports. I can get the information that I need from anywhere, I don't have to be at my desk. It gave me the ability to work from home when needed. I wish we had someone to help us make small changes, such as ability to print labels per household correctly and to print labels with just first and last name, without address. I feel that we do not use BigSIS to its full extent and primarily that is due to the fact that we don't have a programmer on site and we are not aware of all the BigSIS features. Maybe a demo once the major updates are up would help. Another thing, BigSIS does not differentiate well between parents and guardians. This always present itself as a problem with parents who are separated and when one parent has limited rights. Parent wit the limited rights still needs to have an access to Parent Portal but we cannot specify that only one parent is a guardian, and the other can see the reports, school directory but nothing else for example.

Pros

Having ability to share student reports, school directory and collect school forms through Parent Portal. Teachers having an easy access to the student reports they wrote in the past through Teacher's Portal. Writing student reports, curriculum summaries (descriptions), and being able to allow proofreaders a direct access to those reports is helping us simplify the whole process. Ability to send group email. Running reports on daily attendance, emergency contacts, health information. Customer service is very helpful. You can always count on a prompt, detailed and helpful answer from the customer service.

Cons

Not having formatting ability when writing student reports. Sending a group email is a cumbersome and lengthy process. Mailing labels (per household) are not centered correctly, we end up wasting more labels than using. We don't have a programmer on site to help us customize so simple things as labels are not a usable feature to us. I am not always aware of the updates, small updates, which often influence and change processes that I use occasionally . Parent Portal cannot be used on cell phones, which is more and more what end user expects. We received many complaints about parents and teachers not being able to use BigSIS on iPad's.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TP

Tamara P.

Registrar and Database Administrator

### "Fairly robust for the money, increasing ease of use and functionality, awesome customer service."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 1, 2018

I'd say we are getting the basics, which is more than can be said for other solutions. We are getting registrar records management, donor records management, most of what we need for mailings, and now we are expanding into alumni records management. I have many ideas for what I would like to see from the product that would make the registrar's job, in particular, easier, and they are open-minded, so we will see what the future brings.

Pros

Their customer support is upbeat, helpful, open-minded, tuned in to the experience of the user, with fairly quick turn-around on a ticket (usually less than 24 hours), and very personal. I also love that they listen to the customer, and take the feedback into their product, making improvements. These take time, and of course, the source of improvements are the initial frustrations (limitations) that caused the suggestions, so it's not perfect. But in my experience, no database is perfect anyway, so you might as well go with one that will improve over time.

Cons

My biggest frustration is the lack of generic training videos and/or detailed user manual. I see they are adding in little info bubbles to help answer questions (which is great), and there are some how-to videos in the help section, but not nearly enough. I feel like there's a lot to learn about this database that is bottle-necked at their help-desk, and I personally wish that I could learn a lot more in order to maximize our usage. This being said, they are forward-thinking crew, and their upgrades are well-thought out, and I expect the product to continue to blossom in functionality. I think almost any Waldorf school with a tight budget would do well to jump on board with them, since they offer a fairly robust functionality for a good value.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ED

Erika D.

Database coordinator

### "We joined Bigsis in August 2017. The database is able to meet most of our needs!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

March 1, 2018

Pros

Teachers and administrators love the student reports, friendly interface, calendar customization, and custom fields.

Cons

Needs to improve transcripts Health module Donation reports But the company makes an effort to address issues and provide solutions because they care about their clients!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SH

sarah H.

Office Manager / Info Specialist

### "There is so much that BigSIS can do I feel that we are just at the beginning!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 27, 2018

Pros

So much that it offers! I love that we can get all our parents info into the database and I'm looking forward to moving our Extended Care tracking and our Forms in there also.

Cons

So much to learn! It is hard to transition from Google docs & paper printouts to a digital database.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

HM

Helen M.

High School Registrar

### "Performs all the functions needed for student/family/alum management."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

February 26, 2018

Pros

Staff at BigSIS are always willing to help and sometimes update programs to suit my needs. It meets all my needs for transcripts, attendance, reports, labels, etc.

Cons

Sometimes the program runs slower than I would like. I honestly don't have any other complaints. It is great!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Kelley W.

Xena Office Warrior Princess

Education Management

### "One of the easiest databases I've ever used in my 30+ years of office work."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 26, 2018

Having everything in one place for the first time in my 10 years at my job (from grades/reports/people/students/alum/donations) is awesome!

Pros

The multi-functionality and flexibility to pull the data you have put in. The front end is user friendly and intuitive. The customer service, whether via email or phone, is the best!

Cons

The calendar - for the uses we have at our school it's a bit clunky - not being able to print it out in a readable format.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SR

Stephanie R.

Business Manager

### "Once operations are learned the system works well"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 26, 2018

Online database that multiple users can access and use.

Pros

Lots of options for sorting and tracking families and students. We have found the attendance to be simple and easy to use.

Cons

Not intuitive, have to learn how to do everything from scratch. Each time we add a new user for any reason, it is a job to relearn the system. None of our users are highly computer savy so it is frustrating. It took us over a year to begin really using it because it felt so cumbersome.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MW

Melissa W.

Administrative Director

Education Management

### "Excellent customer service and all of the features and functions that we would ever need."

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 23, 2018

All our information in one place!

Pros

I like the parent portal access. I like how it works for the faculty for end-of-year reports. We're still learning all that we can take advantage of and it just keeps going!

Cons

The training for its use is extensive and can't easily be passed from employee to employee. Parts can be held up for the whole organization if one employee hasn't been able to take up learning their portion (i.e. the leads module holding up the website software for leads understandable but challenging). I'd like to be able to mark a student's ongoing absence on one page rather than choosing a date, then class for each absence.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RT

Rory T.

Administrative Assistant

### "BigSIS is getting more useful as we learn how to use it. There is a significant learning curve."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

0/10

February 22, 2018

Pros

I like that it can filter for different information, that parents can input information directly through the parent portal, that teachers can share student reports directly through the parent portal, and it's ability to track progress through contracting process. There is so much more that BigSIS can do that we have not been able to tap into. I am slowly learning how to use it and expanding my awareness of its possibilities. I wish someone knowledgeable could help customize it more for our needs as just a basic starting point. Perhaps I was just unaware of how much customizing would be necessary on our end. The webinars that we had at the beginning were helpful but premature. I think it's much more practical to have our own database in place before we learn how to use it. Learning something this complex in a hypothetical way is challenging. However, I appreciated all the time and training sessions that were offered. Perhaps there could be more follow-up.

Cons

BigSIS is not always intuitive. Some of the more important items, such as the help tutorials/checklists, are located in certain tables. There is a certain amount of "remembering" or familiarity that is necessary before it can be used in an efficient manner. This is likely the case for any software, but not being able to find something easily is frustrating. The left side menu is a bit clunky for me. I don't understand why some things are given their own headings and not others. Like "Courses" being it's own section, but "Academic Years" is hidden under Students> Other. Seems like it would be together in one area in an hierarchical order, so I have trouble remembering where to find it. Lastly, there doesn't seem to be a quick way to pull up emergency card, health info, on a student in BigSIS, and it would be helpful. If I mistakenly look for it under the "Student" table then I must click through several screens to retrieve the info. Running a report also takes a bit of work. I would like a main screen field, that does not have to wait for a table to load, where I simply type in a student's name and a report comes up with allergies, emergency contacts etc. If it takes too long then it's not as useful as a printed piece of paper that can be quickly accessed in a binder. I hope this helps!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

TK

Thomas K.

Business Manager

Education Management

### "BigSIS is user-friendly, has powerful options and saves lots of time!"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 22, 2018

Time savings, all data in one spot, very cost effective.

Pros

The front-end is very user friendly; reports can be easily customized; no issues with faculty entering grade reports; ability to selectively communicate with parents/donors/employees; create enrollment contracts on the fly; portal allows parents to update address & health info as well as access to their child's grades, homework assignments, and sign contracts electronically. Customer service always prompt and very helpful.

Cons

Due to its multitude of features you ideally need one person who has been trained in all the modules to do the set-up and to make annual adjustments. Normal user would be overwhelmed. BigSIS should offer this as an additional service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

LW

Lori W.

Registrar

Education Management

### "Extremely flexible and user-friendly program. We love it!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 28, 2017

Improved school communications, saved money, improved information tracking for inquiries and student records, enabled online student reports input and dissemination, consolidated multiple functions in areas of admissions, development, enrollment, information management.

Pros

Very powerful program with fantastic support team that has implemented many of our requests as needed. Online portals improve our school communications and parents like the real-time directory and access to forms and student reports. Teachers love the portals for ease of writing reports online. From online inquiries to admissions tracking, development, attendance, reports, this program meets many of our needs.

Cons

Does not integrate with our billing system... we use Quickbooks. Hoping to see this in future updates.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

November 30, 2017

Thank you, Lori. We love working with you and our whole BigSIS family at the Waldorf School of San Diego. Your feedback has been invaluable to us and we hope to be able to keep expanding BigSIS to meet your needs and the needs of other schools like yours!

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