# Page 4 | Rocketspark Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Rocketspark the right Website Builder solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158722/Rocketspark/reviews

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Rocketspark

4.8 (193)

[View alternatives](https://www.capterra.com/p/158722/Rocketspark/alternatives/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Rocketspark

## Showing most helpful reviews

Showing 76-100 of 193 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SA

Sam A.  
Owner at DR MOTO  
Automotive  
Used the software for: 1-2 years

### "Enjoyed the ease of use over the time while using Rocketspark"

July 25, 2017

5.0

Pros

Easy to use, I can easily make changes to the design and content I want to be displayed on the website. it has some useful tools to really give that professional touch to my website.

Cons

Everything is great, a few changes to customise the layout a bit more would be great, otherwise no complaints.

Review Source

Response from Rocketspark

January 18, 2018

Hi Sam, thanks for the feedback about layout customisation. We launched some more design customisation options since you left this review and we're constantly working on new features so keep the feedback coming!

sA

steve A.  
ceo  
Food & Beverages  
Used the software for: 2+ years

### "easy"

September 12, 2017

5.0

better business practices, and more clients that remain loyal and happy with my product.

Pros

I love this software it's easy to use, and getting help makes it even easier. Being able to load and add, change gives it a point of difference to other websites I've had.

Review Source

Response from Rocketspark

January 18, 2018

Hi Steve, thanks for taking the time to leave us a review!

SA

Sandra A.  
Founder and Director  
Retail  
Used the software for: 6-12 months

### "Rocketspark has proved incredible easy to use.Any questions or problems have been answered promptly."

October 2, 2017

5.0

Pros

What I like the most about the Rocketspark platform is the ease of it and the incredible service provided.

Cons

Hidden products do not work that well. They till show up and when consumers click on them it just says Product Unavailable.

Review Source

Response from Rocketspark

January 18, 2018

Hi Sandra, this shouldn't be possible. Please get in touch with us and we can investigate this with you to diagnose what's happening if it's still an issue. The likely cause is a direct link from a button or text link on your site to a hidden product that you have access to when logged in but your visitors don't. Hidden products will not show in the /shop/ area for visitors. Only if there's a direct link to that page will they see the Product Unavailable notice.

DC

Diane C.  
Consultant Clinical Psychologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Setting up my professional website"

November 17, 2021

5.0

I needed a more up to date image, good logo, a change of emphasis in my business focus. This was delivered and I am delighted in the finished product.

Pros

The ease of developing the images and wording that captures what I do. Great to have links to other sites like Linked-in and other services Great images and logo. Good follow up service

Cons

Some challenges getting the transfer from my previous host to the new host but these were sorted out with great support from Rocket Spark

Review Source

JT

James T.  
Managing Director  
Accounting  
Used the software for: 2+ years

### "Quick and easy service to get a website online fast."

June 13, 2017

5.0

It enabled me to easily articulate my business online.

Pros

It's just so intuitive and easy to use. In addition to the great software is a highly responsive support team who have always been able to solve any issue I have been faced with.

Cons

For what Rocketspark is aiming to achieve, I can't think of anything I dislike. They may consider going for a 'plus' version where the templates are much more advanced.

Review Source

Response from Rocketspark

July 19, 2017

Hi James, thanks for your review! We recently added a lot more design control with Rocketspark as well as some new templates. If there's any specific design elements you're wanting to change but can't, please let us know and we can consider them as part of our feature roadmap.

DB

Denise B.  
Administration Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Great Product"

July 21, 2022

5.0

We are still working on our website and have had to ask for help a few times. We have received excellent support and are looking forward to launching our website in the near future.

Pros

The software is easy to use and the templates are very helpful especially for those of us who have limited experience in website design/management. We love that Rocketspark is a NZ organisation, integrates with Xero and we can deal with the support team during our working hours.

Cons

There is nothing we disliked about Rocketspark.

Reason for choosing Rocketspark

We used the free trial period for all products and found Rocketspark the easiest to use and it is NZ based. Integration with Xero also helped us make our decision.

Review Source

AH

Alison H.  
Managing Director  
Education Management  
Used the software for: 6-12 months

### "Easy enough for non-coders to set up a simple website"

November 22, 2021

4.0

Overall a great start - it is fairly intuitive and it's been easy enough to use for our start-up company's website. I also appreciate not having a lot of extra functionality thrown at me that I don't want or need, and can keep it a simple and clear website.

Pros

The customer service was very fast and useful. And building stacks and blocks was quite straightforward.

Cons

It would be useful to be able to make the social media icons a little more prominent.

Reason for choosing Rocketspark

The talk to me and other students via AUT CoStarters made it sound suitable for us. And the discount offered to us at the time was a big incentive to choose Rocketspark too.

Review Source

JB

Jan B.  
Director  
  
Used the software for: Less than 6 months

### "Easy to use"

January 4, 2018

4.0

Pros

I find the programme easy to use and the results look attractive. Also, easy to make changes to copy and images. The pricing is good at this stage. I can't think of anything else to write to fill in the minimum number of characters.

Cons

I would like to be able to change to format to suit the needs of my food website. I need for my readers to be able to print out a single recipe without having to print out the whole blog. On other food websites and the one I had before there was an option to be able to print each recipe.I readers can't print out then they won't return to the website.

Review Source

Response from Rocketspark

January 18, 2018

Hi Jan, thanks for your review. I have added your suggestion as a feature request for the team here at Rocketspark to consider. A workaround you could use if you had copies of your recipes on file is save them as separate PDF files and add a file upload block below each of your recipes on your blog that contains multiple recipes. That way visitors could print each recipe separately.

AR

Amanda R.  
Media Liaison  
Non-Profit Organization Management  
Used the software for: 2+ years

### "User friendly platform"

April 16, 2019

4.0

Through the easy to use platform we’d have developed a marketing tool, in the form of a website, for our club, which is easy to update, and will be easy to pass on to future committee members and for them to maintain.

Pros

This website development platform is very intuitive. There are so many options, however it’s not overwhelming.

Cons

There is nothing that jumps to mind here. Each obstacle I came across had a solution.

Review Source

AV

Andrea V.  
Web Developer / Owner  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy to use, good templates"

July 15, 2021

5.0

Excellent customer service and intuitive software.

Pros

Found it very easy to make a template from a design I had. Constantly improving features too and listen to feedback. They have very good customer service too if you need help.

Cons

There's a few features not yet available but they are working on them.

Reason for choosing Rocketspark

Customer service

Review Source

CB

Clément B.  
General director  
Financial Services  
Used the software for: 1-2 years

### "Rocketspark "

November 21, 2022

5.0

Pros

The ease of use is incredible, several tools are available to design a website easily I have already created 3 with I love this software

Cons

No drawbacks Nothing I don't like about this software

Review Source

CB

Cassie B.  
General Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Rocketspark have been great to deal with and the platform is easy to use"

June 12, 2017

4.0

Pros

its easy to use, quick to make changes, the dashboard is easy to understand and the customer service team is very helpful.

Cons

I would like my shopping page to be more contemporary, it is limited at the moment with what I can add to it.

Review Source

Response from Rocketspark

January 18, 2018

Hi Cassie, thanks for that feedback. Recently launched some exciting new ecommerce features and part of that was a completely redesigned checkout journey. Please keep sending us feedback via your dashboard of features and design flexibility you would love to see and we'll take it onboard to help shape our feature roadmap.

JC

Julie C.  
Owner/Manager  
Retail  
Used the software for: 1-2 years

### "Recommend you to people who ask"

June 13, 2017

5.0

Pros

Its easy to use, fast to edit and support is always close at hand. Its great that you take care of domain names etc too in the package.

Cons

There is no option for the Coupon codes to only work on a specific Category, instead its a blanket. This has made promotions extremely hard and time consuming for us, and whenever we recommend your site to people and they ask its an immediate turn off that it doesnt have this function like other sites such as Shopify and Big Cartel have. Its the main reason we have looked to change providers.

Review Source

Response from Rocketspark

January 18, 2018

Hi Julie, I think you've already been using the new features but since you left this review, it is now possible to specify coupons and promotions to apply to a specific category.

HC

Helen C.  
Artist  
Arts and Crafts  
Used the software for: Less than 6 months

### "Impressive results and easy to use, advice is given quickly and proactively. Brilliant!!"

July 28, 2017

5.0

I have been able to get more people to see my work which is great!!

Pros

For the beginner, this software is intuitive to navigate and use . I really appreciate that I can get useful advice and support promptly as well as well-written instructions. I love that I don't have to code anything and can get a sense of what my website will look like as I build it. The guide book on setting up an online store was really helpful too. The page building is simple and I like the 'blocks' that allow me to alter and add information and images easily.

Cons

Nothing really. It seems to be working well for me. The only minor thing is that the need for pre-decided postage costs meant I had to have 'catalogue only' . It's not a big deal though and has not been a problem.

Review Source

Response from Rocketspark

January 18, 2018

Hi Helen, thanks for your feedback. We'll take your feedback about shipping options into consideration.

NM

Nerena M.  
Naturopath  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Thankyou Rocketspark"

August 22, 2023

5.0

Pros

I was most happy with the service I received from Rocketspark. They answer my questions even when they are outside of working hours sometimes!! Very impressive.

Cons

I struggle with getting my website seen on google and all the things I need to do but that is probably me!

Review Source

SJ

Shaun J.  
General Manager  
Retail  
Used the software for: Less than 6 months

### "Great Websites are easy with Rocketspark"

October 16, 2020

5.0

We work with our Ad-word partner to drive effective campaigns from this program. It is easy to upload new products and has great features.

Pros

Great to use, easy to update even for users with no or little experience with websites. It has some fantastic features.

Cons

I didn't dislike anything with this software, after looking at a lot of other products we are glad we chose Rocketspark

Switched from

[Shopify](https://www.capterra.com/p/83891/Shopify/)

We had this software recommended to us by another business.

Review Source

AR

Ave R.  
Volunteer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Rocketspark Review"

June 19, 2019

5.0

Their product is amazing and I have frequently recommended it. Working with Rocketspark has greatly improved. The difference between good and bad in my view, is response. An email that's replied to - pure brilliance.

Pros

Simple to use. Once I had a suggestion that would make it better and sent that to RS and they immediately came back and told me how to access that option. My suggestion was to outline text - it was possible I just hadn't found that box because when you put text on top of photos it needs to be outlined.

Cons

Sometimes the boxes you put your text is annoying that you can't just write it on the actual webpage you have to open a text box. The space between blocks is also a bit big sometimes.

Review Source

KF

Kelly F.  
Marketing Manager  
Automotive  
Used the software for: 1-2 years

### "I'm a big fan!"

July 31, 2017

5.0

Simplicity!

Pros

Love how easy it is to build and edit your own website! This box shouldn't be 100 characters minimum too hard to think of any more to say, ha ha!

Cons

Wish I could edit photos a bit more, sizing images or fitting them in the frame is a bit quirky at times.

Review Source

Response from Rocketspark

January 18, 2018

Hi Kelly, thanks for your feedback.

RW

Rebecca W.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Switched from a free website and it was the best decision!"

February 12, 2020

5.0

We were struggling with a free website that was clunky and hard to set out, especially for a amateur like me. I found the Rocketspark website builder easy to use, and created a great website as a result. I’d totally recommend shelling out the nominal cost per month to have a website that looks good and is easy to use.

Pros

I find this really easy to use, I’m an absolute novice and have been able to build a website that is fully functional and gets positive feedback. It looks professional and the templates were great, they gave me an excellent start point!

Cons

I just need a bit of practice to get some of the layout right, especially the photos. This has been the hardest part of designing the website, but in scheme of it, pretty easy really.

Switched from

[Wix](https://www.capterra.com/p/169007/Wix/)

I found Wix hard to use, and the website layout wasn’t great.

Review Source

Carey C.  
Owner and Financial Planner  
Financial Services  
Used the software for: Less than 6 months

### "Amazing Service"

October 3, 2018

5.0

I

Pros

So easy to use and flexible, and great customer service to help me work out the things that stumped me.

Cons

Would like some more flexibility within the blog function - but Rocketspark have noted that.

Review Source

ST

Sara T.  
Project Manager  
Higher Education  
Used the software for: 2+ years

### "Epic Support"

February 12, 2023

5.0

Pros

Its easy to use - even for a 'novice' like me!

Cons

Can't think of anything, I've found the website builder easy to use, support from the rocket spark team is fantastic and its good value for money

Review Source

MF

Michael F.  
Director  
Civil Engineering  
Used the software for: 2+ years

### "Rocketspark has been great for Southern Geophysical Ltd"

September 2, 2021

5.0

Great website designer

Pros

Easy to use Helpful always works In New Zealand

Cons

Some limits to what you can do with the templates and email a little pricey

Review Source

CH

Cass H.  
Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Fast easy service"

September 27, 2020

4.0

Easy to talk to, responds fast and an overall easy experience that seems to be robust

Pros

Its easy to learn for non- etc savvy people

Cons

As a not for profit we wouldn't be able to afford the commercial rates, lucky for us that they are able to support us to have a digital presence.

Review Source

BT

Brad T.  
Licenced Immigration Adviser  
Consumer Services  
Used the software for: Less than 6 months

### "A Review"

June 8, 2023

4.0

Pros

Pretty easy to do on your own once you get your head around it.

Cons

Kinda simple design options. Maybe needs better stack options.

Review Source

DM

Dan M.  
Producer/Director  
Education Management  
Used the software for: 2+ years

### "Great resource for experts and novices. Easy to learn and help a phone call away"

June 21, 2017

5.0

Got a great web site up with relative ease and I can share material that previously had to be posted and sent on DVD. Also getting more hits as a result of a good product. Have more pride in the look of our site.

Pros

Preset templates make it so much easier to get a good look without too much effort. Help is available when there is a problem. Selection of colours and shapes for buttons etc are great.

Cons

Would like to see the addition of local computer fonts if possible.

Review Source

Response from Rocketspark

January 18, 2018

Hi Dan, thanks for your feedback. What are the specific fonts you would like to see? We could look at adding these in or at least list it as a feature request. Computer fonts vary from computer to computer, so that's why we use Typekit and other font platforms to make sure all visitors to the website can view them. But if we knew of specific fonts you'd like to see we could look to add those in.

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