# Sentrient Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Sentrient Software - reviews, pricing plans, popular comparisons to other Governance, Risk and Compliance (GRC) products and more. Source: https://www.capterra.com/p/158723/Workplace-Compliance-System --- # Sentrient Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Sentrient ## What is Sentrient? Sentrient offers a simple, reliable, and affordable Governance, Risk, and Compliance (GRC) system tailored for small, medium, and large businesses in Australia and New Zealand. Quick deployment, user-friendly dashboards, and customisable features help companies manage compliance training, policies, records, incidents, and risks. The platform includes pre-built audit reports, incident management tools, risk assessment modules, and self-service record management. Hosted in Australia and secure, Sentrient supports compliance across all devices with easy access and regular updates. It’s the perfect solution for businesses seeking a hassle-free GRC system with expert support. ## What is Sentrient used for? [Compliance](https://www.capterra.com/compliance-software/)[Learning Management System](https://www.capterra.com/learning-management-system-software/)[Human Resources](https://www.capterra.com/human-resource-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price A$5 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Sentrient?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.sentrient.com.au/&name=Sentrient) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Sentrient 4.7 (10) VS. [4.6 (5,150)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price A$5 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (10) Ease Of Use 4.7 (5,150) Value For Money 4.8 (10) Value For Money 4.5 (4,912) Customer Service 4.9 (10) Customer Service 4.6 (4,928) ## Sentrient alternatives [4.5 (527)](https://www.capterra.com/p/148577/MasterControl/reviews/) Starting price $25000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (1,249)](https://www.capterra.com/p/130949/Paycom/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [4.6 (353)](https://www.capterra.com/p/141080/iAuditor/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (255)](https://www.capterra.com/p/143579/SiteDocs/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158723/Workplace-Compliance-System/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Compliance Tracking 4.8 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Track and report regulatory data to either internal management or external stakeholders Customizable Reports 4.8 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Alter the layout and content of reports Access Controls/Permissions 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Templates 4.8 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements HR Management 4.3 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Automates core HR functions such as talent management, employee evaluation and learning management Archiving & Retention 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Sentrient 129 features Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager Software specialized for schools (K-12 & Post-Secondary) Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Manage the process of evaluating documents or requests submitted for approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Creation, administration, and evaluation of assessments or tests Track the attendance of specific individuals or groups Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Record employee's benefit plans and selections throughout career progression Supports learning paths that combine in-person classes with online/virtual courses Track and manage schedules and meetings via an integrated calendar Maintain personal certifications/qualifications Record and track all relevant internal and external communications Catalog, manage, and develop employee skill sets Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized repository to store content and assets Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Software specialized for corporate use Investigate and take action at root cause or error in processes to prevent recurring issues Create, organize, and assign courses to users Track which progress and course materials have been completed by each user Add customized logos and colors to align with company branding Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Graphical representation of data Electronic signing method that validates the authenticity and integrity of a digital document Online forums/groups where users can ask questions, share ideas, best practices, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Software specialized for companies that sell courses/content Receive and/or send email notifications for urgent updates, requests, or other information Pre-made examples and templates for emails Electronic storage of staff/employee contact information and job status in a centralized repository Tools to improve and measure employee satisfaction and involvement Track employee schedules, availability, and performance across projects and tasks Process of familiarizing new employees with the company, their position, and responsibilities Online portal where employees can access and track their own information Centralized storage for employee data, records, and performance metrics Acknowledge and reward employees for reaching specific goals and/or for exemplary performance Gateway through which employees can access the system Confirmation of the enrollment of a student in a course, class, activity, or program A chronological record of actions or occurrences within a network, software, or process Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Store, manage and track all forms in a centralized location Allows employees to set and manage work or career related goals Establish measurable goals and objectives and track their progress over a specific period of time Automates core HR functions such as talent management, employee evaluation and learning management Manage and track all disruptions and incidents Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Document completed by employee to assist with career and personal development to reach short term and long term goals Oversee people and resources to carry out an investigation Guidelines set by the International Organization for Standardization Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Manage risks related to IT systems Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Verify the identity, suitability, and risks involved with maintaining a business relationship Facilitate training materials that help employees grow and progress in their positions Designing course materials to be completed in a sequential order for personalized learning purposes Manage and track employee attendance Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Provides real-time feedback and assessments on employee performance, skills, and accomplishments Diagram that shows the structure of an organization and the relationships between parts Manage employee salary processes, data, taxes, and records administration efficiently Peer/teammate feedback and review on individual's performance Evaluation process that provides feedback on an employee's job performance Organize and manage the accomplishments and development of employees or performance of applications or systems A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Create, manage, and track policies and procedures within an organization Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Tools to find, assess, and hire suitable candidates for a job within an organization Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Follow the progression of a task associated with performance reviews Notifying as a warning or reminder of a potential or imminent hazard Analyze potential risks across the organization Initiate collection and analysis of known risks Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Track, report on and implement actions pertaining to physical safety at the workplace Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework Securely stores data to prevent data loss or breaches An individual's evaluation of his or her own strengths, weaknesses, and skills Online portal through which end users can access the system, manage tasks, or obtain information Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge Track and manage sick leave time Allow users to access multiple services after entering their login credentials once Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks Track the status over time for a request, process, asset, or transaction Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Integrate with Talent Managment software to better track learners progress and training sessions Create, manage and track all task activities and progression Create tools to measure student retention of learning material and lessons Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Track and manage employee's work hours to improve payroll accuracy Track employee/learner's progression through training programs Review data from past periods to reveal recurring tendencies and predict future performance Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Request, track, and manage time off requests and vacation time Track revisions and updates made to files and navigate between different versions Assess skills, outcomes and results using preset metrics and averages Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (10) 4.2 Based on 10 reviews ## Pricing Value for money 4.8 (10) Free Trial [View pricing plan details](https://www.capterra.com/p/158723/Workplace-Compliance-System/pricing/) Compliance Management System A$5.00 Per User,Per Month It includes: - Easy Online Access on All Devices - Auto-Reminders and Escalations - Pre-Built Reports - Online Courses and Policies - Incident And Risk Management - Board Reports and Audit-Ready Governance, Risk, and Compliance (GRC) System A$7.00 Per User,Per Month It includes: - Easy Online Access on All Devices - Announcements and Notifications - Legally Endorsed GRC Resources - Simplified Asset Management - Incident And Risk Management - Inspection and Audit Reports HR Management System A$10.00 Per User,Per Month It includes: - Recruitment and Talent Pool - Paperless Onboarding - People and Culture - Compliance and GRC - Learning and Capability Management - Performance and Goal Setting - Payroll and Rostering Value for money 4.8 (10) 4.8 Based on 10 reviews ## Integrations [ Xero](https://www.capterra.com/p/120109/Xero/)[ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[ MYOB Business](https://www.capterra.com/p/183867/MYOB-Business/)[ MYOB Acumatica](https://www.capterra.com/p/179531/MYOB-Advanced/)[ Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 4.7 Based on 10 reviews Filter by rating 5(7) 4(3) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent SR Seshan R. CEO Hospital & Health Care ### "Sentrient feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 18, 2025 Positive and very helpful. I would be a promoter of the business from an customer-NPS score. I would highly recommend and commend \[sensitive content hidden\] for her support and customer engagement with us. She was excellent. Pros My / our relationship with Account Manager \[sensitive content hidden\] was second-to-none. The communication and prompt responses were much appreciated and enhanced the trust between our businesses. \[sensitive content hidden\] is an incredibly valuable asset in my opinion for the Sentrient business. Cons Some of the course material and tests were too basic and easy to complete. Whilst we do not wish to create a further barrier for completion of modules for staff, I would like to further test their knowledge competence with more challenging tests with the learning modules (as well as more varied responses in the multiple choice options). Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JF Jessica F. People and Culture Manager Pharmaceuticals ### "Excellent HRIS & Compliance system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 15, 2025 Very good system, people are very responsive and helpful. I would definitely recommend Pros Easy to implement and navigate, great courses and easy to share documents with staff Cons NA. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 3, 2025 Thank you so much for your excellent feedback! We're thrilled to hear that you find Sentrient easy to use and that our courses and document-sharing features are working well for your team. It’s great to know that our support team has been responsive and helpful. We really appreciate you highlighting that. Your recommendation means a lot to us, and we’re delighted to be supporting your organisation. Thanks again for choosing Sentrient! CB Craig B. Safety Compliance Manager Transportation/Trucking/Railroad ### "Positive Review - 2U Couriers" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2025 I have really enjoyed Sentrient, and found both the business user, and then the employee/contractor user features to be simple and easy to use. They have always been on hand for any assistance, and provide regular instructional & beneficial webinars to extend our knowledge. I have enjoyed working with \[sensitive content hidden\] and his team Pros I like its flexibility as a user to be able to create, manipulate, and change items within the system to best suit what we need it for. We are able to add Policy & Inductions that are specific to our business, and has been a huge asset for filing documentation that includes expiry dates for our users. Great System Cons Early on it was more a HR Safety system, rather than a a transport system, and we didnt have a great way to create incidents and use it for follow up reporting & corrective actions. We have been able to improve this area, however the workflow could still be improved IMO Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share your detailed feedback. We’re thrilled to hear that you find Sentrient flexible and easy to use, and that it’s been a valuable tool for managing policies, inductions, and documentation with expiry tracking. We appreciate your constructive comments regarding incident management and workflow improvements. Your input is invaluable as we continue to enhance the system for transport-specific use cases, ensuring it better meets the needs of all our users. It’s also great to hear that our support team and webinars have helped extend your knowledge and make your experience with Sentrient seamless. We’ll be sure to pass on your kind words to the team! Thank you again for your thoughtful review and for being a valued user. We look forward to continuing to support your business. CM Catherine M. Executive Officer Executive Office ### "WeSupportU - a very happy service user of the Sentrient platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2025 Sentrient provides exceptional compliance and training options for our business. Having used Sentrient across our MSE for the last three years, we have found they always consider additional courses and training, product features, and work to provide an exceptional product through regular engagement with us as clients. Pros Sentrient are responsive, timely and professional when addressing issues and/or responding to queries. They will always endeavour to meet via video or phone to ensure they fully understand what is being requested. Cons Lack of connectivity between elements of the product suites. e.g. Linking record management to audit registers. However, having raised this, the Sentrient team have taken this feedback onboard and are currently exploring options for enhancements. Alternatives considered [Go1](https://www.capterra.com/p/127210/GO1-LMS/) Reasons for choosing Sentrient Expansive relevant range of training courses and policies, with additional service specific features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share your detailed feedback. We’re delighted to hear that our team’s responsiveness and commitment to understanding your requirements have made a positive impact. We also appreciate your constructive comments regarding connectivity between elements of our product suite. We need to improve continually, and we’re pleased to hear that our team has incorporated your suggestions and is exploring potential enhancements. It’s wonderful to know that our compliance and training offerings have been beneficial to your business over the past three years. We value your ongoing engagement and partnership, and we remain committed to delivering exceptional products and services that meet your evolving needs. Thank you again for your thoughtful review. Your insights help us grow and serve you better. ML Mick L. Executive Manager People Culture and Compliance Mental Health Care ### "Sentrient is a great company and has help our business grow immensely. " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 14, 2025 We are a medium sized business in rural Vitoria and have been with Sentrient coming up 2 years. The support from Sentrient from the moment we signed on was amazing the platform is easy to navigate for staff. Sentrient assists us with new staff from point of enquiry, interview, onboarding of new staff and throughout their employment journey. Pros The easy use of the platform and the support from the Sentrient team Cons I can't say that there is anything that we don't like Sentrient. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you so much for your kind words and for being a valued partner over the past three years! We’re thrilled to hear that our compliance and training solutions have been a positive experience for your team. At Sentrient, we’re committed to continuously improving our product and services, and your feedback motivates us to keep innovating and engaging with our clients. We truly appreciate your ongoing partnership and look forward to supporting your business for many years to come. LM Louise M. Business Support Services Manager Construction ### "Fairbrother Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 14, 2025 Easy to use, has a wealth of information which can be stored, is highly functional and the Sentrient team are very responsive. Pros The Dashboard for employees is simple to navigate. The ability to customise views, company settings and reports is great. We have found the "Group" field most useful as a tool to filter employees for all different reporting requirements, for example apprentices, WGEA reporting groups, and employment conditions (EBA, contract, salary, wages). Cons Liking between data sets would be advantageous, eg accessing individual capability records directly from an individual staff report. Switched from [Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/) We had a custom built system for managing training only and needed to move to a HRIS with broader capacity. Alternatives considered [Access PeopleHR](https://www.capterra.com/p/211952/Access-People-HR-Software/) [Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/) [enableHR](https://www.capterra.com/p/177263/enableHR/) [HR3 Payroll](https://www.capterra.com/p/63591/HR3-Payroll/) [chris 21](https://www.capterra.com/p/38720/chris-21/) Reasons for choosing Sentrient Value for money, generally covered more functions in the one package Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to provide such a detailed review. We’re delighted to hear that you find the employee dashboard intuitive and appreciate the flexibility of customizable views, company settings, and reporting options. It’s great to know that the “Group” field has been handy for filtering employees across various reporting requirements. We also appreciate your constructive feedback regarding linking data sets, such as accessing individual capability records directly from staff reports. Your suggestion is valuable and will be considered as we continue to enhance Sentrient’s functionality. It’s wonderful to hear that you find the platform easy to use, highly functional, and that our team has been responsive to your needs. We’re glad that Sentrient has provided the broader HRIS capacity you were seeking and continues to deliver value across multiple functions. Thank you again for your thoughtful review and for choosing Sentrient. CR Carina R. HR Manager Hospitality ### "Fantastic HR & Compliance system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 11, 2025 Exception. The team are incredibly customer friendly, their support team are great and respond promptly. They really care about making adjustments to make it more beneficial for the end user. Pros It's an excellent system. Great features with a lot of customization. Team are also absolutely fantastic, they're understanding, flexible and really work with you to get the most out of the platform. The system is fast and easy to use once you get the hang of it. Cons I only wish it did payroll & rostering! Fantastic for the HR and compliance functions though. Switched from [Flare](https://www.capterra.com/p/185439/Flare/) Needed more functionality. Flare was limited in what detail it gathered and the customization of onboarding. Alternatives considered [Deputy](https://www.capterra.com/p/167811/Deputy/) Reasons for choosing Sentrient We reviewed about 8 different systems, Sentrient was the best price for the functionality we needed. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share your experience with Sentrient. We’re thrilled to hear that you’re enjoying the system’s features and customisation, and that our team has been able to support you so effectively. Your kind words about our customer support and responsiveness mean a lot to us. We strive to make the platform as beneficial and user-friendly as possible. We completely understand your wish for payroll and rostering features and appreciate the feedback. Insights like yours help us prioritise future enhancements. Thank you again for choosing Sentrient and for sharing your detailed experience. We’re excited to continue supporting your HR and compliance needs and to help you get even more out of the platform. JD Jacqui D. Manager - People Services Construction ### "Great Development & Customer Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 11, 2025 Excellent customer service & a product I would recommend. Pros Willingness to take on board client feedback & the consistent commitment to improvements that meet what the end user is asking for. Cons Some features are still in early stages of development. But seeing constant improvement as the program develops. Alternatives considered [ELMO Software](https://www.capterra.com/p/161821/ELMO-Software/) [Employment Hero](https://www.capterra.com/p/144645/Employment-Hero/) Reasons for choosing Sentrient Value for money - delivered majority of what was required for a much more reasonable price. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share your feedback. We’re thrilled to hear that our commitment to listening to client feedback and continually improving our platform has made a positive impact. We appreciate your recognition of our customer service. It means a lot to our team. We also appreciate your patience as some features are still in development, and we’re excited to continue enhancing the platform to meet and exceed your expectations. It’s wonderful to know that our value for money and the functionality we deliver made Sentrient the right choice for your needs. Thanks again for your recommendation. We genuinely appreciate your support! BT Bradley T. HR and Compliance Manager Non-Profit Organization Management ### "Well-rounded HR and Compliance platform that is constantly being updated and improved." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 11, 2025 From mainly using Sentrient for our staff compliance obligations, we have steadily adopted more of their features as they have increased their offerings and tech. Customer service has always been very good and I've found many of the webinars useful. Pros Good customer service and support. Always updating and improving their features. Provide useful webinars to attend around compliance and new legislation. Variety of options for pricing to suit different business needs. Cons Some features are less intuitive than they could be although they always improving things. Some of the products that integrate with other external services are expensive compared to competitors. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share such detailed feedback. We’re thrilled to hear that our customer service, support, and webinars have been valuable to you and your team. It’s great to know that our efforts to improve and expand our offerings continuously have helped you gradually adopt more features to meet your compliance needs. We also appreciate your constructive feedback regarding the intuitiveness of some features and pricing for integrations. Your insights are invaluable as we continue to refine our platform and ensure it delivers even more value to our users. Thanks again for your support and for being part of the Sentrient community. We look forward to continuing to help you with your compliance journey. SC Susan C. Learning and Development Advisor Mining & Metals ### "Using Sentrient as an LMS & Records Management System" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 April 11, 2025 Brilliant, each customer service contact person we've had from the beginning in 2022 has been willing and able to help. Actioning and feedback on queries are consistent. Some "other" providers ghost you! Pros Easy to use from an end user perspective. Good support from the customer service and technical team. Sentrient are open to feedback and action things as they say they are going to do. Cons Some areas are available but not fully functional. While improvements are on the list "To Do" list it is a lower priority than I would personally like it but totally understand the demand influences the supply. Alternatives considered [Workday HCM](https://www.capterra.com/p/66908/Workday-HCM/) Reasons for choosing Sentrient Overall costings where vastly different. We have a fluctuating team base due to projects works starts and completions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 12, 2025 Thank you for taking the time to share such detailed feedback. We’re thrilled to hear that you find Sentrient easy to use and that our customer service and technical teams have consistently met your expectations. We pride ourselves on being responsive to feedback, so it’s great to hear that our actions have aligned with our commitments. We also appreciate your candid note about areas that are still in development. Your understanding of prioritisation challenges is very much appreciated, and your input helps guide us in refining our roadmap. It’s wonderful to know that our support team has consistently provided helpful and timely assistance since 2022, and we’re honoured to be chosen over alternatives like Workday HCM. We understand the importance of cost-effective solutions for teams with fluctuating workloads, and we’re glad Sentrient has met that need for you. 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