# 3DVista Virtual Tour Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is 3DVista Virtual Tour Suite the right Virtual Tour solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158776/3DVista-Virtual-Tour-Suite/reviews --- 3DVista Virtual Tour Suite 4.4 (12) [View alternatives](https://www.capterra.com/p/158776/3DVista-Virtual-Tour-Suite/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 24th, 2025 # Reviews of 3DVista Virtual Tour Suite Ease of use 3.7 Customer Service 3.7 ## Showing most helpful reviews Showing 1-12 of 12 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark R. Owner Events Services Used the software for: 1-2 years ### "excellent virtual tour platform with robust features" December 23, 2020 5.0 very happy with 3dvista. It allows our company to create virtual tours that stand out among the competition. Pros 3dvista offers features other virtual tour authoring platforms do not. The ability to embed various elearning aspects and 360 video is something important to us and 3dvista allows us to do this. It also offers many ways to customize the tour. Cons The interface takes a bit to understand as it is not like any interface people have used - such as microsoft or mac etc. Once you learn where things are an how they work it makes more sense. But initially it is intimidating. Alternatives considered [CloudPano](https://www.capterra.com/p/186477/CloudPano/)[True3D](https://www.capterra.com/p/186476/True3D/) Reason for choosing 3DVista Virtual Tour Suite It offers the most robust design platform available Switched from [CloudPano](https://www.capterra.com/p/186477/CloudPano/) Cloudpano could not accomplish many of the things we needed within the tour platform. Review Source CH Curtis H. State Capability and Culture Lead South Australia Media Production Used the software for: 6-12 months ### "More than meets the eye" October 29, 2020 5.0 In short. I love it. For the price, this software has blown my mind. I've worked with companies overseas to develop software for the companies i've worked at. Paying over 1.5 million for one piece all being told and it didn't come close to the depth thought that has gone into building this. I'm so impressed by their support, their updates and the output from the software. Would highly recommend this software if you're in the market. Pros \-Customer support is fantastic, always fast and have always been able to answer my questions on how to do this or that. -The fact it's a one off payment for a lifetime license is fantastic! -I like the fact it's offline, although this is also a CON but I'll talk about the Pro element. Working offline on my computer rather than in browser makes for much faster editing, i've used various online software's and have always been limited in speed, constantly having to wait for uploads etc etc. Also makes it easier for me to control content backups. -The export functions are fantastic website, hosted cloud, exe, social or even street view direct! -Adding Analytics couldn't be easier and works well (have tracked several campaigns) -Constantly updating it with new functionality suggested by the community. the frequency of these updates is unlike anything i've experienced with a software company, this month (October 2020) they've released 7! And while some are bug fixes for the craziest little hidden bugs usually they consist of fantastic software upgrades. -Help videos and FAQ guides are very comprehensive -Has an in-built e-learning environment/addon which is amazing as this software alone can cost thousands of dollars -In built tour/group video conferencing. Works seamlessly and has been instrumental for our use. -Comes with a stack of inbuilt icons and skins to get you up and going but allows you to import any content yourself if you wish. No restrictions that i've found here. Cons \-Team Sharing, there is no ability to team share a project and work on it simultaneously. in 2020 this is a pretty important thing to have and it's one of the only let-downs of this software. You can export the and another member of your team import that file and work on it but you can't work on it at the same time. that team member would have to do their work, then export back to you to re-import etc. it's a slow process. While they have cloud storage this is just for hosting the end product, not for hosting the working files for joint editing access. If you need to collaborate live on a 360 tour then this software isn't for you. -The learning curve on this is pretty blunt, you kind of just have to immerse yourself and give it a crack. I can usually pick up new software pretty fast, this took a little while of building maybe 3-4 tours before I really felt like I was mastering the software. Not something you could pickup and master in a day. -Doesn't automatically build a floorplan from your panoramas as does many of the other online editors. Alternatives considered [True3D](https://www.capterra.com/p/186476/True3D/) Reason for choosing 3DVista Virtual Tour Suite Once off payment for the tool, vastly more comprehensive with features such as e-learning and guided tour availability. plus the actual features for the tool itself, the skins etc, much more comprehensive than what i had seen elsewhere. Oh and the fast integrations of analytics as well. Shout out to \[SENSITIVE CONTENT HIDDEN\] who's been amazing with the technical support he's given on this incredible software. Very impressive team that's working on this. Review Source SS SAURABH S. project manager Photography Used the software for: Less than 6 months ### "horrible support" November 26, 2020 2.0 WORST EXPERIENCE EVER WHERE I HAVE TO DELIVER THE PROJECT AND REQUESTING THESE GUYS TO GIVE THE SUPPORT ...SOFTWARE IS HAVING SO MANY ISSUES AND THE SUPPORT IS WORST...DO NOT BUY DO NOT BUY Pros THEY REALLY IMPROVE THE TECHNICAL SUPPORT IT HAS BEEN 7 DAYS I AM STRUGGLING WITH SOME ISSUES WITH SOFTWARE AND THESE GUYS TOLD ME TO SHARE THE PANO FIRST THEN HTML AND THEN VIDEO'S WHERE IS THE PROBLEM WHERE AS I AM WRITING AGAIN AND TAKE PLEASE DO ONE SMALL ZOOM CALL OR I CAN SHOW THE ISSUE ON REMOTE ACCESS WHERE YOU GUYS ARE JUST BUYING TIME AND WASTING MY TIME AND THERE TIME...HORRIBLE SUPPORT I AM NOT GONNA RECOMMEND THIS SOFTWARE TO ANYBODY Cons HORRIBLE SUPPORT Reason for choosing 3DVista Virtual Tour Suite MY BAD...PLEASE GUYS DO NOT BUY THIS Review Source David W. CEO & Founder Information Technology and Services Used the software for: 2+ years ### "3D Vista Pro - a great product for interactive virtual tours" December 23, 2022 5.0 I have created customised virtual tours of hospitals and museums which have enabled me to showcase my work. Pros It is so easy to create virtual tours which use your panoramas shot with consumer cameras such as the Ricoh Theta V. I also like the links to files which makes it possible to clone tours very easily. Cons It is very difficult to find anything that I really dislike about the software and the level of support they give Review Source MD Markus D. CEO Marketing and Advertising Used the software for: 1-2 years ### "Best software to create VR Tours" July 31, 2021 5.0 The software does everything it promises and my customers are all very satisfied with the results. In case of problems, the customer service usually helps with an answer within 24 hours. Pros The price of the software is very cheap compared to other similar softwares. Also, you buy the software and can work with it for years without having to buy an upgrade. Highly recommended for start-ups. Cons Learning the software takes a bit more time, but there are countless tutorials about the various functionalities. Alternatives considered [Pano2VR](https://www.capterra.com/p/201752/Pano2VR/)[Kuula](https://www.capterra.com/p/179213/Kuula/)[Panoskin](https://www.capterra.com/p/186551/Panoskin/)[True3D](https://www.capterra.com/p/186476/True3D/) Reason for choosing 3DVista Virtual Tour Suite You buy the software without subscription Review Source MB Mike B. Real estate salesperson Real Estate Used the software for: 6-12 months ### "Program’s great, Hosting is a scam" July 22, 2021 5.0 The program and trial hosting plan were both great so I purchased a 1yr 4gb hosting plan for $300.00. Only problem is that my 10 pano tour on the trial totaled 180mb while my 15 pano tour on the purchased version is 1.05gb. I bought the space under the assumption I could host 15-20 tours, not 2. I asked support what’s up and they said it is what it is, you can’t say it’s unacceptable” lol. Then was told to “lower the quality”. Like man the bait n’ switch programming ain’t cool. It’s been 3 days since purchasing the plan of which I been complaining for 2. Just FYI you can spend almost a thousand bucks with this company and they still won’t be courteous or even helpful. Pros The ability to use stereo panos, the skins, and the custom nadir option Cons Integration has been a challenge with flat out rude support Review Source SG Sean G. Graphic Production Manager Design Used the software for: 6-12 months ### "Perfect for Virtual Tradeshows" September 25, 2020 5.0 Amazing! This software does everything we need and a lot more. We would recommend it to anybody looking for virtual tour software. Pros With the sudden impact to the tradeshow industry due to the Coronavirus, companies like ours that design and build tradeshow exhibits needed to find a way to adapt and survive. Part of that answer included going fully virtual .. and after quite a bit of research on what was available in the market, we discovered 3d Vista and haven't looked back since. We already have 3d rendering as a large part of our sales and design process, so it was relatively seamless to adjust a few render settings in order to allow us to import in spherical renders directly into 3d vista and get started with the virtual tours. Once imported, 3d vista has all the tools needed to easily create interactive virtual tours through out the space. It also allows for embedded videos, and forms etc. so it is very easy to add in any requests from our clients without very much of a learning curve at all. Cons When we first got the software, there were a few pieces that felt clunky, and didn't appear to have the functionality we needed to implement certain requests ... but they have updated the software regularly and any complaints that we may have had in the beginning are completely gone now. The team at 3d vista is doing a great job of constant meaningful updates. Review Source MA Muneeb A. Director Media Production Used the software for: 1-2 years ### "3d Vista" May 28, 2021 4.0 Its pretty good. Recently they have launched marketplace of their own from there people can buy ready to use elements. Pros Features, options, possibilities, within the software there's a huge room to create what you visualize, and the software lets to even do that with the easy to adapt options and possibilities. Cons With each passing time and the new updates coming in within the software, one needs to have a powerful computer to run the software. Review Source aE abdo E. Engineer Architecture & Planning Used the software for: Less than 6 months ### "A good tool to showcase real estate" June 25, 2022 5.0 Pros Creating useful tours to showcase my company's work as 3D. Cons It takes time to master the tools. Not very easy to use. Review Source MHM Mohd Hanif M. Photographer/Interior Photography/Hotel and Resorts Photography Used the software for: I used a free trial ### "Great software but to expensive" January 18, 2019 5.0 Pros Great software but to expensive for us but its good for maintain the exclusivity Cons Support flash and stand alone preview method Review Source Markus R. Fotograf und Filmemacher Media Production Used the software for: Less than 6 months ### "Das perfekte Tool für visuelle 360 Grad Touren" April 12, 2021 5.0 Für den professionellen Einsatz perfekt, für Private und Laien nicht zu empfehlen. Pros Die vielen Funktionen hauen einem einfach um. Alles ist machbar. Die Touren sind in vielen Bereichen einsetzbar (Rundgänge für Unternehmen jeglicher Art, die über herzeigbare Räume verfügen. Wunderbar um Abläufe in der Produktion darzustellen. Die Möglichkeit, fast alle Medien einzubinden (Foto, Film, Grafiken, Webseiten etc.) Cons Einfache Touren sind leicht zum erstellen. Spezielle Touren sind dafür um so anspruchsvoller. Die Software ist sehr schwer zum erlernen, da sie sehr komplex ist. Man muss fast täglich damit arbeiten, um die routine zu behalten. Review Source AS Alexandra S. Architekt Architecture & Planning Used the software for: 1-2 years ### "Wäre ein super Programm wenn da nicht die Bugs wären" May 7, 2023 2.0 eigentlich ein super Programm, wenn es richtig laufen würde und noch etwas Anwenderfreundlicher gestaltet werden würde. Pros Kann als Stand-Alone publiziert werden ohne Kosten für Abo. Cons Hat sehr viele Bugs. Die anhalten und nicht verbessert werden. Das macht das Produkt teilweise unbrauchbar. 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