# Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fusion the right Virtual Tour solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158778/Fusion/reviews

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Fusion

5 (65)

[View alternatives](https://www.capterra.com/p/158778/Fusion/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fusion

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

DS

Debra S

OwnerMedia Production, Self-employedUsed the software for: More than 2 years.

“I like most that Fusion offers an all around media experience, and now also integrates the ability to have direct ordering, payment, and scheduling.“

August 30, 2023

JF

Joe F

CEO/photographerPhotography, Self-employedUsed the software for: 1-2 years.

“My last software company had zero customer service. If you need anything, \[SENSITIVE CONTENT\] and team are always a phone call away“

August 12, 2022

GB

Gill B

Certificated Commercial Drone PilotPhotography, 2 - 10 employeesUsed the software for: 1-2 years.

“RTV is excellent for Client Deliverables.“

September 14, 2024

NO

Nancy O

OwnerPhotography, 2 - 10 employeesUsed the software for: More than 2 years.

“Not having the ability to choose groups when deleting old tours that are in the shredder. “

August 12, 2020

GB

Gill B

Certificated Commercial Drone PilotPhotography, 2 - 10 employeesUsed the software for: 1-2 years.

“Love the White Labling feature.“

September 14, 2024

GH

Geof H

OwnerPhotography, 2 - 10 employeesUsed the software for: Less than 6 months.

“The options available are immense. Where I had a site that I could load my Matterport or Ricoh photos and send the links to my customers, I now have an entire smorgasbord of options that I am still unraveling.“

July 11, 2022

## Showing most helpful reviews

Showing 1-25 of 65 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shawn J.  
Owner  
Photography  
Used the software for: 2+ years

### "Best Business Partner I could Ask For"

March 22, 2020

5.0

More than just the software, it is really the company behind it that makes the experience great. When I was initially looking at virtual tour providers years ago, every other company I talked with, basically wanted me to be an asset within their organization. RTV was more interested in what they could do to help me succeed with my business goals. This support is ongoing also, everything from webinars to conventions. So whether someone is new and wants to learn to take better photos, or experienced and needs help managing a team, answers are just a quick post away.

Pros

Since Fusion is focused on Virtual Tours, beyond just the incredible front end that someone views, I feel the true value is in what you don't see. They have really created a platform that analyzes performance and goes above and beyond to help everyone in the chain. For example, my client may be a realtor. Now instead of just giving them a cool tour to distribute, they have incorporated into their system functionality a realtor would need. This, in turn, helps the realtor be more successful, who then comes back to me, which makes me more successful. Fusion helps create a positive feedback loop.

Cons

Not much really. It is so in-depth, that it would take someone new, a little bit to find all of its functionality, but is laid out really well, and there is great support from the staff and community, so any questions get answered really fast.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Like I said before, RTV was the only company interested in helping me achieve my goals, not utilizing me to boost their visibility. I tried looking for the companies that were around when I started using Fusion, and they are mostly no longer around. I think that speaks volumes as to why RTV with Fusion has been around for so long.

Review Source

Response from Real Tour Vision - RTV

March 24, 2020

Shawn - Thank you for the kind words! We appreciate your dedication and support.

GB

Gill B.  
Certificated Commercial Drone Pilot  
Photography  
Used the software for: 1-2 years

### "RTV - Real Tour Vision for Client Deliverables "

September 14, 2024

5.0

Uptime is great. Service is superb. RTV is always quick to address any issues. They're very responsive to questions and feedback. Take time to learn the system to maximize your Client Deliverables.

Pros

Weve looked at lots of sites to work with. RTV is excellent for Client Deliverables. Our preference. Very easy to use. Love the White Labling feature. Clients see our domain. 100 scenes allowed pre Project. More than adequate. Need to add a 360 Panoramic Photo. Done. Photos. Yes. Vidro clips. Yes. Love the motion. And the Video Render Service of Deliverables is great whether unloaded to YouTube or somewhere else. Nice touch.

Cons

Whenever we've had an issue, there's always a work-around and constant updates to address any shortcomings. Needed 4K. Done. Need to add video beyond the default amount of time. Done.

Alternatives considered

[CloudPano](https://www.capterra.com/p/186477/CloudPano/)

Reason for choosing Fusion

We like buying credits to host our Projects vs a monthly expenditure. RTV offers the best value for our Client Deliverables.

Review Source

CH

Carl H.  
Owner  
Photography  
Used the software for: 1-2 years

### "A must have for real estate photographers...no seriously, it is that damn good!"

August 30, 2023

4.0

I would not be where I am in this industry if not for having RTV as my main operating system / delivery system / payment receipt system. This is a great system that I hesitate to share with others because I want the upper hand advantage! :)

Pros

Ease of use and the one-stop-shop abilities of the sytem.

Cons

Set up was a bit clunky. It takes a lot of time to set everything up in the back of house (payment partner, product description / pricing, etc.) but once you get over that hump, you are good to go.

Reason for choosing Fusion

I chose RTV as the first system I tried and never looked back, sideways or down from there!

Review Source

Response from Real Tour Vision - RTV

August 31, 2023

Hello Carl, Thank you so much! It's great to get reviews like this from folks using our real estate photography and virtual tour software. We'll continue making updates and drive to make it the very best out there. Thank you! Jason and Team RTV

DB

Donna B.  
Owner Photographer  
Photography  
Used the software for: 2+ years

### "My Secret Weapon in Real Estate Photography "

September 14, 2024

5.0

Absolutely fantastic company and software! Just don’t tell everyone, they are my secret weapon.

Pros

It’s constantly improving, adding new features, easy to change the template and make look unique.

Cons

There are a few items I would put in the template that don’t show up every time, I.e., sq. ft.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Cost and support. The photography equipment is proprietary and high cost.

Switched from

[Virtual Tours Creator](https://www.capterra.com/p/173433/Virtual-Tours-Creator/)

Cost, performance and options. RTV supports with education and tech support as well. Better and constant improvements.

Review Source

SL

Suzanne L.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Fusion Rocks My Business"

September 14, 2024

5.0

I love it- clients love it- the tools are great

Pros

The fluency of the product and the control I have.

Cons

The upload seems to take long but that is because I am staring at it. A watched pot never boils

Alternatives considered

[OfficeSuite HD Meeting](https://www.capterra.com/p/136406/OfficeSuite-HD-Meeting/)

Reason for choosing Fusion

The customer service was crucial to my decision.

Review Source

Nolan H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "RTV Fusion Review"

October 21, 2022

5.0

I was getting into 360 Virtual Tours with Zillow and stumbled upon RTV. Jason as been an extremely amazing mentor to me as I have growed my business! I was onboarded at 17 years old. He got me into doing so much more than just drone pictures & without \[SENSITIVE CONTENT\] advice, guidance, and late night phone calls I'm not sure I'd still be in business. He keeps me on my toes, and I am so excited for my future with RTV, and to see the growth down the line!

Pros

I really enjoy the property websites. It's an easy way for me to take my interior pictures & Zillow 3D Home Tour and have it in one place. It also shows details about the property, price, descriptions, weather, and contact forms. It seals the deal on "One-Man Stop."

Cons

My only thing is that I can't customize the fonts on the property websites. I know it's coming soon!

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Matterport is stupid expensive. Will never use them because of the crap they throw at you. Why pay high fees to host a tour? That is dumb.

Review Source

RH

Robert H.  
Photographer  
Media Production  
Used the software for: 2+ years

### "Excellent Tour Platform"

August 13, 2020

5.0

I have been using the Fusion tour platform since 2012. I have been very satisfied with this tour system and all of the folks at RTV that help me produce quality tours.

Pros

Easy to build and deliver high quality photo, video and virtual tours to my clients. The Fusion tour platform helps set me apart from other real estate photographers in my area. My clients love the tours, single property websites and weekly web traffic reports.

Cons

I would like to be able to send out global messages to all on my client list to introduce new features like the single property websites. Also would like a master on/off button on the deliverables page.

Review Source

Response from Real Tour Vision - RTV

August 24, 2020

Hello Robert! Thank you so much for your dedication to our virtual tour software platform. We love having you on the team and we too are happy that you switched over to RTV. Thanks for your loyalty and support. Get ready fro many more updates this year.

AC

Anthony C.  
Owner  
Photography  
Used the software for: 1-2 years

### "Should Be Number One"

June 20, 2020

5.0

Pros

It filled many voids that the previous company had. The team is always there to help either on the phone or by email, and with relatively quick turnaround. Always new innovations being presented which really enhances the product ultimately allowing me to provide better product and services to all my clients. RTV is number one in my book and should be in yours too.

Cons

No cons to report. It has always been a pleasant experience using the software or dealing with tech support when needed. Who could ask for more?

Review Source

Response from Real Tour Vision - RTV

June 23, 2020

Thank you so much Anthony! We used to have amazing coverage in Albany, NY but after lost it during the recession. We're very happy that you're finding great success with our product over there. Lots of great things coming out from RTV this year to help you dominate the market!

JC

Jeff C.  
CEO  
Photography  
Used the software for: Less than 6 months

### "not just software"

August 12, 2020

5.0

Great benefits from learning how they use their own software to run a virtual tour business. they share everything that helps them be successful.

Pros

Easy to use 360 virtual tour creator. I love how everything is customizable to create the tours. many feature throughout the software that I would have never thought that I needed. great support and training

Cons

Could implement more features for specific small businesses like restaurant table reservations

Alternatives considered

[EyeSpy360](https://www.capterra.com/p/164775/EyeSpy360/)[VPiX 360](https://www.capterra.com/p/158781/VPiX-360/)[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

fair price. customization. more features. helpful sales rep. good support.

Review Source

Thomas F.  
Owner  
Photography  
Used the software for: 2+ years

### "The best virtual tour software out there!"

April 11, 2019

5.0

Pros

Fusion has every feature that you can ask for when it comes to virtual tour software. From the new 1080p streaming of video, flyers, non-branded tours, music, 360 tour implementation and so much more. If your are a real estate photographer or real estate agent this is the best tour software to use!

Cons

I currently love everything about this software.

Review Source

MT

Mikaylah T.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Review For Fusion"

April 8, 2020

5.0

My overall experience with Fusion has been excellent. I love that we can do all our things for our business through them and if we ever have a problem or need something fixed they are on it immediately. I've been working and using this product since 2012 and I've enjoyed the ease of using this service and how much they have to offer.

Pros

The features I find most useful is the flyers, our clients really need that. The Youtube channel proves to be one of the most used. Overall though we like the virtual tour the most though and the clients love, it's easier to see the home and not have to go to it.

Cons

The only thing that could be improved is the easy MLS used to import things into the flyer.

Review Source

GP

George P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "RTV Services"

April 6, 2019

5.0

Fusion has no competition. The software is easy to use and fits my customers needs. A great marketing tool.

Pros

It is user friendly, It provides services appropriate to the Real Estate Photography Business. My Real Estate Agents love the product. It really delivers. Product Support!!! THE BEST. Need to speak to the owner, just press 1 when the phone connects! I've Been a customer for 6 years. Their customer service is unparalleled in the industry.

Cons

What's really great is what ever minor issues I've had over the years, Representative listened, and then corrected them!!

Review Source

ATP

A. Thomas P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "And it keeps getting better!"

September 3, 2021

5.0

I have been using RTV for many years and the introduction of the Fusion system has been a leap forward. And it seems that each month there is a new tool (or toy) being rolled out.

Pros

Very robust platform that includes darn near any marketing tool you could imagine. Very easy to use.

Cons

Nothing is difficult, but there are quite literally so many tools that you may never discover them all. Take some time to explore and discover.

Review Source

Response from Real Tour Vision - RTV

September 7, 2021

Thank you so much for your business and trust.

JK

Jamie K.  
Owner  
Photography  
Used the software for: 2+ years

### "RTV is a winner"

June 21, 2020

5.0

Pros

The software is so easy to use, it is very intuitive. If you get stuck, the most friendly customer support is just a phone call away.

Cons

There are no con, it truely is a win win.

Review Source

Response from Real Tour Vision - RTV

June 23, 2020

Jamie - You've got thousands of virtual tour productions under your belt on our system and you've found great success with our product. Thanks for your business and continued support! So happy to have you as a valued customer. I'm excited for you to test out some of the new eye candy we have rolling out this year. Get ready!

FC

Frank C.  
Owner IT/IS Manager-Owner  
Information Services  
Used the software for: 2+ years

### "A Must Have Product"

March 17, 2021

5.0

A great product and great people!

Pros

Its easy to use and has loads of add on features. It has both background music and server side voice over functionality. My customers can login and edit their own tours or edit broker wide listings.

Cons

No cons. I like it all. If you take the time to learn the system, its a breeze.

Review Source

Response from Real Tour Vision - RTV

March 19, 2021

Thank you Frank! You're going to love our new scheduling and payment system. Get ready for a great year over at RTV!!

KO

Kelly O.  
Principal Designer  
Design  
Used the software for: Less than 6 months

### "This is such an amazing product we love it!"

April 28, 2020

5.0

We have nothing but accolades for RTV, the entire team, product, platform, everything. We would highly recommend for beautiful professional virtual tours, especially in these times when virtual is so important!

Pros

Wow where do we start, from the virtual tours to the virtual staging it is a fantastic platform to deliver a quality product out to our customers. We have recently added photography to our Interior Design/Staging business and \[SENSITIVE CONTENT HIDDEN\] and his team have been fantastic at walking us through every step, including paying a visit to the head office in January. \[SENSITIVE CONTENT HIDDEN\] is amazing and has helped us ease the learning curve immensely. Its affordable and a very intuitive product, we love it!

Cons

The virtual staging is a bit glitchy at times until you get use to it, but its a great tool to have in our arsenal.

Review Source

Response from Real Tour Vision - RTV

April 30, 2020

Thank you so much for the compliments and the support Kelly! We appreciate your dedicated support to our brand.

BR

Bob R.  
President  
Real Estate  
Used the software for: Less than 6 months

### "Look no further"

October 3, 2019

5.0

We have been in the panorama/virtual tour business since before Dr. Dersch, panotools, and PT Viewer, and have used tens of products in our work for the real estate market. We have never before seen the combination of function, performance, price, and support. Are other products good? Sometimes. Do they have the functions I need for my tours? Some have some of what I need. Are they optimized for the real estate market? Not really. What about value for money? Some are embarrassingly expensive. RTV stands alone with its combination of focused function, ease of use, efficient workflow, personal encouragement, and economical cost. HIGHLY recommended. Spread the word--this is a world-class system. Congratulations to the team at RTV and its affiliates.

Pros

Optimized to my real estate needs Function Workflow Ease of Use Cost Support--the team WANTS me to succeed

Cons

Maybe later--nothing yet. Everything works as advertised with lots of videos and other help to explain the system.

Review Source

CJ

Claudia J.  
owner  
Photography  
Used the software for: 2+ years

### "Excellent Product "

April 7, 2019

5.0

Fusion is everything in our buisness. It makes us look good with our customers.

Pros

It's been our bread and butter in our company.

Cons

nothing at all. Developers are always on top of all upgrades.

Review Source

DS

Debrasue S.  
Photographer/owner  
Photography  
Used the software for: 2+ years

### "My right hand for 12 years"

August 12, 2020

5.0

I've been with RTV since 2009. My experience with the software and entire RTV team is undeniably second to none.

Pros

The ability for the Fusion tour player to integrate so many different types of media, deliver directly to the customer, and allow the customer to customize as they see fit.

Cons

I'd like to see the 'hero' portion of the property site to be more easily customizable

Review Source

MJ

Mathieu J.  
Owner  
Photography  
Used the software for: 2+ years

### "Best solution for real estate photography."

August 12, 2020

5.0

So easy to use. You'll be up and running in no time.

Pros

Fully integrated solution for stills, 360 panos and videos.

Cons

The cloud based solution always works. I cannot stop using it!

Reason for choosing Fusion

It offers a full suite of solutions for real estate photography.

Review Source

Response from Real Tour Vision - RTV

August 20, 2020

Mathieu! It's so great to hear from you. We hope you're crushing it out in San Diego. Thank you for your continued business and support.

BD

Bob D.  
CEO  
Photography  
Used the software for: Less than 6 months

### "So happy I found this software"

October 16, 2020

5.0

Pros

Price was big for me, but then I ended with more options, better final product and any of the other software products i was looking into. I pay my money but that was far from the end of my connect. They have called me, they answer any email i send. After i have a chance to use it for while they then scheduled a 1 on 1 overview of the whole thing and answered all the questions i had.

Cons

Cons is - so many options. It takes awhile to figure them all out.

Review Source

AG

Anthony G.  
Owner  
Photography  
Used the software for: Less than 6 months

### "EDP Fusion Review"

February 12, 2021

5.0

Its been great so far. The team is very responsive

Pros

This software is very comprehensive and easy to use

Cons

No Cons-the RTV team is constantly looking to add new enhancements which is very exciting

Review Source

Response from Real Tour Vision - RTV

February 17, 2021

Thank you so much Anthony! We sure do appreciate your business and support. Happy you like the 360 virtual tour software and real estate photography system that we have created over at RTV!

HB

Henri B.  
Owner and photographer  
Photography  
Used the software for: Less than 6 months

### "A great backbone for any large project. "

September 13, 2024

5.0

Pros

I think the final product speaks for itself in being able to support large data files, maintain file links and different levels of users all within a useable database.

Cons

Occasional breaks, but they are addressed relatively quick

Review Source

AC

Andrew C.  
Photographer  
Photography  
Used the software for: Less than 6 months

### "This is my review"

June 20, 2024

5.0

It was excellent. Super easy and a great deal!

Pros

I love the integration and simplicity but effectiveness.

Cons

It was way too easy.

Review Source

JH

James H.  
President  
Photography  
Used the software for: 2+ years

### "Best all around platform for Real Estate Virtual Tours"

March 10, 2023

5.0

Fusion has made my business a go-to for many Realtors that want top quality presentations for their listings.

Pros

Fusion is a powerful tool for those producing Virtual Tours. The cost is unbelievably affordable for any small business. The support is unbelievable. It is in-depth and quite intuitive. The ability to edit and customize is a very strong point.

Cons

Honestly, the least I like, and that’s not really a dislike, is the fact that improvements come out faster than I can keep up with.

Review Source

Response from Real Tour Vision - RTV

March 13, 2023

Thank you so much James!! We appreciate your business and trust.

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