# Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fusion the right Virtual Tour solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158778/Fusion/reviews

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Fusion

5 (65)

[View alternatives](https://www.capterra.com/p/158778/Fusion/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Fusion

Ease of use

4.9

Customer Service

5.0

## Pros and Cons in Reviews

DS

Debra S

OwnerMedia Production, Self-employedUsed the software for: More than 2 years.

“I like most that Fusion offers an all around media experience, and now also integrates the ability to have direct ordering, payment, and scheduling.“

August 30, 2023

JF

Joe F

CEO/photographerPhotography, Self-employedUsed the software for: 1-2 years.

“My last software company had zero customer service. If you need anything, \[SENSITIVE CONTENT\] and team are always a phone call away“

August 12, 2022

GB

Gill B

Certificated Commercial Drone PilotPhotography, 2 - 10 employeesUsed the software for: 1-2 years.

“RTV is excellent for Client Deliverables.“

September 14, 2024

NO

Nancy O

OwnerPhotography, 2 - 10 employeesUsed the software for: More than 2 years.

“Not having the ability to choose groups when deleting old tours that are in the shredder. “

August 12, 2020

GB

Gill B

Certificated Commercial Drone PilotPhotography, 2 - 10 employeesUsed the software for: 1-2 years.

“Love the White Labling feature.“

September 14, 2024

GH

Geof H

OwnerPhotography, 2 - 10 employeesUsed the software for: Less than 6 months.

“The options available are immense. Where I had a site that I could load my Matterport or Ricoh photos and send the links to my customers, I now have an entire smorgasbord of options that I am still unraveling.“

July 11, 2022

## Showing most helpful reviews

Showing 1-25 of 65 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Shawn J.  
Owner  
Photography  
Used the software for: 2+ years

### "Best Business Partner I could Ask For"

March 22, 2020

5.0

More than just the software, it is really the company behind it that makes the experience great. When I was initially looking at virtual tour providers years ago, every other company I talked with, basically wanted me to be an asset within their organization. RTV was more interested in what they could do to help me succeed with my business goals. This support is ongoing also, everything from webinars to conventions. So whether someone is new and wants to learn to take better photos, or experienced and needs help managing a team, answers are just a quick post away.

Pros

Since Fusion is focused on Virtual Tours, beyond just the incredible front end that someone views, I feel the true value is in what you don't see. They have really created a platform that analyzes performance and goes above and beyond to help everyone in the chain. For example, my client may be a realtor. Now instead of just giving them a cool tour to distribute, they have incorporated into their system functionality a realtor would need. This, in turn, helps the realtor be more successful, who then comes back to me, which makes me more successful. Fusion helps create a positive feedback loop.

Cons

Not much really. It is so in-depth, that it would take someone new, a little bit to find all of its functionality, but is laid out really well, and there is great support from the staff and community, so any questions get answered really fast.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Like I said before, RTV was the only company interested in helping me achieve my goals, not utilizing me to boost their visibility. I tried looking for the companies that were around when I started using Fusion, and they are mostly no longer around. I think that speaks volumes as to why RTV with Fusion has been around for so long.

Review Source

Response from Real Tour Vision - RTV

March 24, 2020

Shawn - Thank you for the kind words! We appreciate your dedication and support.

GB

Gill B.  
Certificated Commercial Drone Pilot  
Photography  
Used the software for: 1-2 years

### "RTV - Real Tour Vision for Client Deliverables "

September 14, 2024

5.0

Uptime is great. Service is superb. RTV is always quick to address any issues. They're very responsive to questions and feedback. Take time to learn the system to maximize your Client Deliverables.

Pros

Weve looked at lots of sites to work with. RTV is excellent for Client Deliverables. Our preference. Very easy to use. Love the White Labling feature. Clients see our domain. 100 scenes allowed pre Project. More than adequate. Need to add a 360 Panoramic Photo. Done. Photos. Yes. Vidro clips. Yes. Love the motion. And the Video Render Service of Deliverables is great whether unloaded to YouTube or somewhere else. Nice touch.

Cons

Whenever we've had an issue, there's always a work-around and constant updates to address any shortcomings. Needed 4K. Done. Need to add video beyond the default amount of time. Done.

Alternatives considered

[CloudPano](https://www.capterra.com/p/186477/CloudPano/)

Reason for choosing Fusion

We like buying credits to host our Projects vs a monthly expenditure. RTV offers the best value for our Client Deliverables.

Review Source

CH

Carl H.  
Owner  
Photography  
Used the software for: 1-2 years

### "A must have for real estate photographers...no seriously, it is that damn good!"

August 30, 2023

4.0

I would not be where I am in this industry if not for having RTV as my main operating system / delivery system / payment receipt system. This is a great system that I hesitate to share with others because I want the upper hand advantage! :)

Pros

Ease of use and the one-stop-shop abilities of the sytem.

Cons

Set up was a bit clunky. It takes a lot of time to set everything up in the back of house (payment partner, product description / pricing, etc.) but once you get over that hump, you are good to go.

Reason for choosing Fusion

I chose RTV as the first system I tried and never looked back, sideways or down from there!

Review Source

Response from Real Tour Vision - RTV

August 31, 2023

Hello Carl, Thank you so much! It's great to get reviews like this from folks using our real estate photography and virtual tour software. We'll continue making updates and drive to make it the very best out there. Thank you! Jason and Team RTV

DB

Donna B.  
Owner Photographer  
Photography  
Used the software for: 2+ years

### "My Secret Weapon in Real Estate Photography "

September 14, 2024

5.0

Absolutely fantastic company and software! Just don’t tell everyone, they are my secret weapon.

Pros

It’s constantly improving, adding new features, easy to change the template and make look unique.

Cons

There are a few items I would put in the template that don’t show up every time, I.e., sq. ft.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Cost and support. The photography equipment is proprietary and high cost.

Switched from

[Virtual Tours Creator](https://www.capterra.com/p/173433/Virtual-Tours-Creator/)

Cost, performance and options. RTV supports with education and tech support as well. Better and constant improvements.

Review Source

SL

Suzanne L.  
Owner  
Real Estate  
Used the software for: 1-2 years

### "Fusion Rocks My Business"

September 14, 2024

5.0

I love it- clients love it- the tools are great

Pros

The fluency of the product and the control I have.

Cons

The upload seems to take long but that is because I am staring at it. A watched pot never boils

Alternatives considered

[OfficeSuite HD Meeting](https://www.capterra.com/p/136406/OfficeSuite-HD-Meeting/)

Reason for choosing Fusion

The customer service was crucial to my decision.

Review Source

Nolan H.  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "RTV Fusion Review"

October 21, 2022

5.0

I was getting into 360 Virtual Tours with Zillow and stumbled upon RTV. Jason as been an extremely amazing mentor to me as I have growed my business! I was onboarded at 17 years old. He got me into doing so much more than just drone pictures & without \[SENSITIVE CONTENT\] advice, guidance, and late night phone calls I'm not sure I'd still be in business. He keeps me on my toes, and I am so excited for my future with RTV, and to see the growth down the line!

Pros

I really enjoy the property websites. It's an easy way for me to take my interior pictures & Zillow 3D Home Tour and have it in one place. It also shows details about the property, price, descriptions, weather, and contact forms. It seals the deal on "One-Man Stop."

Cons

My only thing is that I can't customize the fonts on the property websites. I know it's coming soon!

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Matterport is stupid expensive. Will never use them because of the crap they throw at you. Why pay high fees to host a tour? That is dumb.

Review Source

RH

Robert H.  
Photographer  
Media Production  
Used the software for: 2+ years

### "Excellent Tour Platform"

August 13, 2020

5.0

I have been using the Fusion tour platform since 2012. I have been very satisfied with this tour system and all of the folks at RTV that help me produce quality tours.

Pros

Easy to build and deliver high quality photo, video and virtual tours to my clients. The Fusion tour platform helps set me apart from other real estate photographers in my area. My clients love the tours, single property websites and weekly web traffic reports.

Cons

I would like to be able to send out global messages to all on my client list to introduce new features like the single property websites. Also would like a master on/off button on the deliverables page.

Review Source

Response from Real Tour Vision - RTV

August 24, 2020

Hello Robert! Thank you so much for your dedication to our virtual tour software platform. We love having you on the team and we too are happy that you switched over to RTV. Thanks for your loyalty and support. Get ready fro many more updates this year.

AC

Anthony C.  
Owner  
Photography  
Used the software for: 1-2 years

### "Should Be Number One"

June 20, 2020

5.0

Pros

It filled many voids that the previous company had. The team is always there to help either on the phone or by email, and with relatively quick turnaround. Always new innovations being presented which really enhances the product ultimately allowing me to provide better product and services to all my clients. RTV is number one in my book and should be in yours too.

Cons

No cons to report. It has always been a pleasant experience using the software or dealing with tech support when needed. Who could ask for more?

Review Source

Response from Real Tour Vision - RTV

June 23, 2020

Thank you so much Anthony! We used to have amazing coverage in Albany, NY but after lost it during the recession. We're very happy that you're finding great success with our product over there. Lots of great things coming out from RTV this year to help you dominate the market!

JC

Jeff C.  
CEO  
Photography  
Used the software for: Less than 6 months

### "not just software"

August 12, 2020

5.0

Great benefits from learning how they use their own software to run a virtual tour business. they share everything that helps them be successful.

Pros

Easy to use 360 virtual tour creator. I love how everything is customizable to create the tours. many feature throughout the software that I would have never thought that I needed. great support and training

Cons

Could implement more features for specific small businesses like restaurant table reservations

Alternatives considered

[EyeSpy360](https://www.capterra.com/p/164775/EyeSpy360/)[VPiX 360](https://www.capterra.com/p/158781/VPiX-360/)[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

fair price. customization. more features. helpful sales rep. good support.

Review Source

Thomas F.  
Owner  
Photography  
Used the software for: 2+ years

### "The best virtual tour software out there!"

April 11, 2019

5.0

Pros

Fusion has every feature that you can ask for when it comes to virtual tour software. From the new 1080p streaming of video, flyers, non-branded tours, music, 360 tour implementation and so much more. If your are a real estate photographer or real estate agent this is the best tour software to use!

Cons

I currently love everything about this software.

Review Source

JB

Jim B.  
Manager  
Photography  
Used the software for: 2+ years

### "BlueLaVaMedia"

December 9, 2019

5.0

I have been associated with \[SENSITIVE CONTENT HIDDEN\] And RTV for 13 years. Our business has increased every year and we have now photographed 7000 homes using the fusion system. Great product and would recommend to anyone doing property photography, real estate or commercial

Pros

Easy to use, great support, Fills all my needs

Cons

Like everything about the Fusion system.

Review Source

Response from Real Tour Vision - RTV

December 12, 2019

Jim - Thank you so much for your kind words and appreciation. Since 1999 we have been helping photographers all around the world build their business and dominate their local markets. Keep an eye out for great things to come here yet this year and moving into 2020 as we roll out our stripe integration and "Acuity" esque scheduling system. - Team RTV

NO

Nancy O.  
Owner  
Photography  
Used the software for: 2+ years

### "Best Business Partner"

August 12, 2020

5.0

Pros

RTV has been and continues to be the best tour provide software I have found. The ease of learning the system and the support given is 10+. The are always adding current trends to system so we can stay up to date and most of the time stay ahead of the market needs.

Cons

Not having the ability to choose groups when deleting old tours that are in the shredder. It would be great to be able to group by client while in the shredder.

Review Source

Response from Real Tour Vision - RTV

August 20, 2020

Thank you so much Nancy! We appreciate your business and support. I love the idea on being able to delete in groups. ;)

JR

Jack R.  
President  
Internet  
Used the software for: 2+ years

### "Ideal Solution For Real Estate Photographers and Drone Pilots"

October 3, 2019

5.0

RTV is a great company to work with, very responsive to user based needs !

Pros

This is by FAR the best system for professional real estate photographers and drone pilots. We tried several and just kept coming back to RTV. These guys have the best system, lots of features, and when they tell you that you’ll stand out they mean it! They truly allow us to dominate our market.

Cons

Does not have scheduling yet, but they are working on it.

Reason for choosing Fusion

RTV's FUSION was the best fit for us.

Review Source

EC

Eric C.  
Photographer  
Photography  
Used the software for: 2+ years

### "Top Notch Virtual Tour"

June 22, 2020

5.0

You can't beat the service provided by this group. They are always there to help with a quick response. I have received several calls from \[SENSITIVE CONTENT HIDDEN\] himself to help me sort through issues. That's customer service like it should be. I wish I could give them more than a five for customer service.

Pros

The tour software is easy to use and navigate. Make a tour in minutes with stills, video, panoramas, and external links. So many features for you to market. My favorites are the slim player and property websites.

Cons

Some of the legacy features are still available and no longer needed.

Review Source

Response from Real Tour Vision - RTV

June 23, 2020

Eric you're fantastic! Thank you so much for your business and support. Keep an eye out for our Fusion clean up that will be happening in the next week. We're simplifying the back end and getting ready to handle everything on a per-project basis. This will get us ready for the new summer development push. Thank you!

RE

Rob E.  
CEO  
Photography  
Used the software for: 2+ years

### "All In One"

May 9, 2019

5.0

The support and development team is outstanding, and our end clients love the end product

Pros

Is able to handle and deliver multiple forms of media from one software, fully customizable and the company is willing to listen to suggestions and implement them.

Cons

There a still a lot of steps to building a tour, however I do know that they are working on changing this.

Review Source

DK

Daniel K.  
Owner/Photographer  
Real Estate  
Used the software for: 2+ years

### "RTV is worth the money"

August 17, 2020

5.0

Awesome! When i had questions, they were on top of them and communicated consistently with me to help get resolution.

Pros

The virtual tours are high quality and easy to put together. Added features means i give my customer much more value for the same price.

Cons

I like everything about this software. It is a powerful program and does take some time to learn.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Less of a startup expense.

Review Source

JZ

Jimmy Z.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great Virtual tour software provider"

April 30, 2019

5.0

I have been using this company for over 3 years. 5 star experience overall.

Pros

1\. Very easy to use system 2. Fast and reliable 3. Great customer service

Cons

I will be more happier if the virtual tour price can be a little bit lower.

Review Source

RK

Rory K.  
Owner - Photographer  
Real Estate  
Used the software for: 2+ years

### "Excellent software and always helpful"

August 12, 2020

5.0

Pros

I have been using RTV for over 3 years the software is easy to use and works a well. The staff at RTV have always been helpful, knowledgeable and friendly.

Cons

Can't think of anything to not like. Software is easy to use. RTV seem to constantly be working at developing the software, which is good for us. If i have one gripe, you need to offer more background options for the flyers.

Review Source

Response from Real Tour Vision - RTV

August 20, 2020

Thank you Rory! It's been great working with you over the years and helping your dominate your market. Keep up the good work and we'll keep the development pedal down! :)

LV

Luis V.  
Owner/operator  
Real Estate  
Used the software for: 6-12 months

### "RTV is the bet"

April 23, 2020

5.0

As a small business owner in real estate photography, I rate my experience as superb. I feel that RTV is doing great work to allow me to do my great work. I hope my competitors don't ever know about this great company.

Pros

The best part of the software is the customer service and support. There are also of nooks and crannies in navigating the software and whenever I needed help it was a simple phone call away.

Cons

Initially there was a lot to know with all the possible features. With the help of customer service and technical support I was able to learn at my own pace.

Reason for choosing Fusion

Customer service..

Review Source

Response from Real Tour Vision - RTV

April 24, 2020

Luis, Thank you so much for the kind words. We sincerely appreciate your dedication to our virtual tour software and brand. We will keep on innovating over here to make sure you always have something VERY attractive to sell to your customers. Stay well. Team RTV

GN

Gianluca N.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Complete and intuitive software. Great price"

May 13, 2021

5.0

After completing the trial period I actually saw that it is easy to use, complete with all the tools to create presentations, virtual tours, high quality videos. so I decided to buy it and I was able to verify that the assistance service is always ready via email, chat or video to answer all questions. Even webinars can be booked that really teach how to use the platform in a complete way. I recommend to everyone because the price is really low for what the product and related services offer

Pros

1)it is easy to use, complete with all the tools to create presentations, virtual tours, high quality videos. 2)assistance service is always ready via email, chat or video to answer all questions. Even webinars can be booked that really teach how to use the platform in a complete way. 3) price is really low for what the product and related services offer

Cons

Really don't know because what i do with it its enough for me. maybe later i will think about some request or missing feature

Review Source

Response from Real Tour Vision - RTV

May 20, 2021

Thank you so much! We could not be happier to have you using our product overseas! We'll keep making our virtual tour software the very best in the world!!

BD

Bob D.  
CEO  
Photography  
Used the software for: Less than 6 months

### "So happy I found this software"

October 16, 2020

5.0

Pros

Price was big for me, but then I ended with more options, better final product and any of the other software products i was looking into. I pay my money but that was far from the end of my connect. They have called me, they answer any email i send. After i have a chance to use it for while they then scheduled a 1 on 1 overview of the whole thing and answered all the questions i had.

Cons

Cons is - so many options. It takes awhile to figure them all out.

Review Source

AG

Anthony G.  
Owner  
Photography  
Used the software for: Less than 6 months

### "EDP Fusion Review"

February 12, 2021

5.0

Its been great so far. The team is very responsive

Pros

This software is very comprehensive and easy to use

Cons

No Cons-the RTV team is constantly looking to add new enhancements which is very exciting

Review Source

Response from Real Tour Vision - RTV

February 17, 2021

Thank you so much Anthony! We sure do appreciate your business and support. Happy you like the 360 virtual tour software and real estate photography system that we have created over at RTV!

HB

Henri B.  
Owner and photographer  
Photography  
Used the software for: Less than 6 months

### "A great backbone for any large project. "

September 13, 2024

5.0

Pros

I think the final product speaks for itself in being able to support large data files, maintain file links and different levels of users all within a useable database.

Cons

Occasional breaks, but they are addressed relatively quick

Review Source

JH

James H.  
President  
Photography  
Used the software for: 2+ years

### "Best all around platform for Real Estate Virtual Tours"

March 10, 2023

5.0

Fusion has made my business a go-to for many Realtors that want top quality presentations for their listings.

Pros

Fusion is a powerful tool for those producing Virtual Tours. The cost is unbelievably affordable for any small business. The support is unbelievable. It is in-depth and quite intuitive. The ability to edit and customize is a very strong point.

Cons

Honestly, the least I like, and that’s not really a dislike, is the fact that improvements come out faster than I can keep up with.

Review Source

Response from Real Tour Vision - RTV

March 13, 2023

Thank you so much James!! We appreciate your business and trust.

JM

Joseph M.  
Owner  
Photography  
Used the software for: 1-2 years

### "RTV Fusion is amazing."

April 17, 2023

5.0

Overall satisfaction is higher than 5 stars. It has made my photography business run smoothly from day 1 that I joined.

Pros

From beginning the client process to delivering their content, the fusion system is flawless. All of our clients love the seamless process.

Cons

None. I cannot say one bad thing about the RTV Fusion service.

Review Source

Response from Real Tour Vision - RTV

April 18, 2023

Thank you SO MUCH for your kind words and appreciation. It's customers like you that keep the team going here at RTV! We'll keep all the software updates coming.

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