# Page 2 | Fusion Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Fusion the right Virtual Tour solution for you? Explore 65 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158778/Fusion/reviews

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Fusion

5 (65)

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Last updated March 13th, 2026

# Page 2 - Reviews of Fusion

## Showing most helpful reviews

Showing 26-50 of 65 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CP

Carolyn P.  
Real Estate Photographer  
Photography  
Used the software for: 2+ years

### "The best in the biz"

June 11, 2020

5.0

I produce all of my virtual tours through Fusion. I tried a few others when I first started but once I found Fusion I didn't look back and haven't continued looking since.

Pros

The developers are always innovating and working to support the photographers and agents who use the system. I have been using RTV Fusion for over 5 years and they listen to the people who use the product. The software is easy to use and if you have any issues the support staff is on top of it. If they don't have the answer they will get it for you. Response times are fast. Issues are taken care of. Hands down the best software of its kind in the business.

Cons

I currently use a different scheduling software than the one in the system. However, I know they are working on improving that part of the system so that isn't to say I won't be using it in the future.

Review Source

Response from Real Tour Vision - RTV

June 22, 2020

Thank you so much Carolyn! It's wonderful working with you and having you on our team. We're very excited to give our customer base scheduling and more this year. Hang in there! Lots to come from RTV.

GH

Geof H.  
Owner  
Photography  
Used the software for: Less than 6 months

### "I Found WAY More Than I Was Looking For"

July 11, 2022

5.0

Fusion is the one stop spot for my marketing materials. As I uncover more of what it can do, I add that to my toolkit. They have prepared an excellent platform for people like me who want solutions prepared for me ahead of my need for it.

Pros

The options available are immense. Where I had a site that I could load my Matterport or Ricoh photos and send the links to my customers, I now have an entire smorgasbord of options that I am still unraveling. I really like the delivery options. My customers are impressed with the completeness of the delivery to them. Instead of an email with photos to download, they get an array of options including social media.

Cons

The greatest strength is also my biggest problem. It isn’t Fusion, it is me. There is so much to pick from, that learning a new system can be time consuming. This is a rich site compared to what I was using. There are no real Cons with this site. The support staff is responsive and helpful. They continue to innovate and evolve. Well done!

Review Source

Response from Real Tour Vision - RTV

July 12, 2022

Thank you for your business and support Geof! Get ready for our calendar integration or taking orders and our new Edge Marketing Center is coming out soon too!

JD

John D.  
Vice president  
Photography  
Used the software for: 2+ years

### "Fabulous"

March 12, 2023

5.0

Fabulous experience. They're always coming up with new, valuable tools.

Pros

This marketing tool will really set you apart in the industry. It gives our clients a lot of tools for their money.

Cons

I'd like to see the tours actually sync to the music. Also the mobile tour allows the screen to sleep, which is really distracting.

Review Source

SM

Stoney M.  
CEO  
Photography  
Used the software for: 2+ years

### "Amazing Software"

February 7, 2020

5.0

Fusion has been amazing. From the software to the people at the company. Fusion has been a very key aspic to the growth of my business. I run a real estate photography business in a very small community with sister cities with about 90, 0000 residence. My business tripled in revenue after using Fusion. I like how I am exclusive in this area for this software. The software and product sets me apart from my competition. With the use of this software and the ability to brand myself, people now know who took the great photos they see. I cant say enough great things about this company and the software. They play a key role in my business.

Pros

Where do I start? There are so many great things to say about this software and this company The software is easy to use. There are lots of options to choose from from customization. My customers love it.

Cons

Some times it takes a while for photo to load. But to be fair, this could be an internet issue and not a software issue. Its hard for me to find cons with this software. There are so many great things about it.

Review Source

EP

Elaine P.  
Photographer/owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Great Company, great software"

March 8, 2023

5.0

I've been very happy with Fusion, and when there is a problem, they provide great customer service.

Pros

The ease of use, and the great customer support

Cons

I can't think of any negatives with this system

Review Source

Response from Real Tour Vision - RTV

March 10, 2023

Hi Elaine, Thank you SO MUCH for leaving a review for RTV. Customers like you put a light in our hearts and keep us doing what we love to do; helping professional photographers! Have a great weekend!! Team RTV.

SS

Sherry S.  
Editor  
Photography  
Used the software for: 2+ years

### "Dynamic Virtual Tour Software for Real Estate"

August 5, 2021

5.0

We love to provide quality virtual tours to our clients.

Pros

We love RTV and their strong vision. The software is user friendly with many features and they have the best customer care team to help you resolve any issues that you may have. They have provided us with quality virtual tour software and outstanding real estate virtual tours for years. We are grateful they continue to utilize the most inovative technology with great products to enhance our business.

Cons

When the software gets updated, I have to refresh myself with any changes to create new projects.

Review Source

Response from Real Tour Vision - RTV

August 9, 2021

Hello Sherry! Thank you so much for the review and compliments. Loyal customers like you make our jobs worthwhile! Thanks for your support and we'll keep the updates coming.

JT

Joyce T.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best On the Market"

October 24, 2019

5.0

This is the best virtual tour software on the market today! I rarely have problems and if I do support is excellent! I love giving my clients the best they can possibly get!!

Pros

Very easy to use! You can't get much easier! If I had questions, support was very quick to help! I love everything about this software.

Cons

Absolutely nothing! I seriously cannot think of anything that I like least about this software. I guess if it took the pics for me, we'd be all set! I wouldn't have to do much at all!

Review Source

DS

Debra S.  
Owner  
Media Production  
Used the software for: 2+ years

### "Fusion is the Best!"

August 30, 2023

5.0

Great! Great! and Triple Great!

Pros

I like most that Fusion offers an all around media experience, and now also integrates the ability to have direct ordering, payment, and scheduling.

Cons

I've been using Fusion for so long, any challenges have been overcome.

Review Source

Response from Real Tour Vision - RTV

August 31, 2023

Hello Debra, Thank you so much! We'll continue making updates and drive to make it the very best out there. Thank you your business, trust, and support. Jason and Team RTV

JF

Joe F.  
CEO/photographer  
Photography  
Used the software for: 1-2 years

### "Can’t say enough about RTV and Team"

August 12, 2022

5.0

It has increased my efficiency as a small start up, I can’t wait to get more photographers working underneath me and be able to sit back and manage all from one software. Honestly so incredible.

Pros

What don’t I like. As a VERY small start up company of just myself this is EXACTLY the software I was looking for to make me stand out against the competition. Not only is it easy to use, but there are so many great things in. My favorite feature is the storefront to client portal integration. But a close second is the fact that I can say GOODBYE to sites like we transfer. Having my clients able to get an email where they can get multiple delivery options INCLUDING a zip file directly from one site has never made me more happy. I honestly was struggling with efficiency before using RTV.

Cons

I think it can be confusing for some people for sure BUT the customer service is by far the best I have seen. My last software company had zero customer service. If you need anything, \[SENSITIVE CONTENT\] and team are always a phone call away

Review Source

Response from Real Tour Vision - RTV

August 19, 2022

Thank you so much Joe! We're excited to have you on the team and I'm sure you're going to love new Edge Marketing Center that's rolling out soon.

RR

Rick R.  
Photographer, Real Estate Marketing Specialist  
Real Estate  
Used the software for: 2+ years

### "Just the best in the business"

May 15, 2021

5.0

It has been a pleasure using this user friendly tool in my marketing business.

Pros

This software was created by people who KNOW what the end user needs, not what they think the end user might need. With 25 years experience in real estate marketing, I have tested many products that claim to be indispensable and the future of real estate marketing. Fusion is one of the few products that meets the essentiality requirement and is continually maintained to meet the needs of marketers.

Cons

One can usually find something to complain about, but this product has been developed to please many all of the time.

Review Source

MT

Mikaylah T.  
Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Review For Fusion"

April 8, 2020

5.0

My overall experience with Fusion has been excellent. I love that we can do all our things for our business through them and if we ever have a problem or need something fixed they are on it immediately. I've been working and using this product since 2012 and I've enjoyed the ease of using this service and how much they have to offer.

Pros

The features I find most useful is the flyers, our clients really need that. The Youtube channel proves to be one of the most used. Overall though we like the virtual tour the most though and the clients love, it's easier to see the home and not have to go to it.

Cons

The only thing that could be improved is the easy MLS used to import things into the flyer.

Review Source

HL

Heather L.  
Administrator  
Photography  
Used the software for: 2+ years

### "Top Notch Virtual Tour Software"

April 10, 2019

5.0

From the sales presentation, to support, to the media experience and everything in between, Real Tour Vision has and continues to be amazing. We offer professional photography services, aerial drone, interactive 360 virtual tours and this software pulls it all together seamlessly.

Pros

The software is user friendly and gets better with every enhancement. The team at RTV works diligently and creating the best of the best for their clients to offer, and for that we are very thankful. The thought that goes into each facet of the software is remarkable. I am proud to offer this technology to our clients.

Cons

There my opinion there there are not any cons!

Review Source

TB

Tim B.  
Owner  
Photography  
Used the software for: 2+ years

### "Cutting Edge Technology & Friendly Customer Support"

August 13, 2020

5.0

I have a VERY POSITIVE relationship with RTV and I love working with Fusion! I LOVE the cutting edge technology! When I have questions, they respond immediately.

Pros

There are many features about this software that I love! Once set up is done of each listing, I love how it generates SO MANY unique uses (branded and non-branded virtual tours, property websites, digital flyers, ink-friendly flyers, virtual tour galleries, etc. etc.). My Realtors love the value they get from me, and I love the value I get from RTV!

Cons

There is a small learning curve at the beginning, but that is to be expected! No cons from me!

Review Source

GP

George P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "RTV Services"

April 6, 2019

5.0

Fusion has no competition. The software is easy to use and fits my customers needs. A great marketing tool.

Pros

It is user friendly, It provides services appropriate to the Real Estate Photography Business. My Real Estate Agents love the product. It really delivers. Product Support!!! THE BEST. Need to speak to the owner, just press 1 when the phone connects! I've Been a customer for 6 years. Their customer service is unparalleled in the industry.

Cons

What's really great is what ever minor issues I've had over the years, Representative listened, and then corrected them!!

Review Source

GZ

Grigor Z.  
Photographer  
Photography  
Used the software for: 2+ years

### "Best Virtual Tour Platform"

April 8, 2019

5.0

Pros

RealtourVisions Fusion platform for Real Estate Photography is one of the best (If not the best) that market has to offer. It is feature packed and covers everything in real estate media marketing, with photos, video, flyers or website, you name it and they have it. Highly recommended.

Cons

The only con I see is that it can be little difficult in the beginning and some learning curve involved for people with very little computer skills, but they are making the platform more and more user friendly.

Review Source

ATP

A. Thomas P.  
Owner  
Real Estate  
Used the software for: 2+ years

### "And it keeps getting better!"

September 3, 2021

5.0

I have been using RTV for many years and the introduction of the Fusion system has been a leap forward. And it seems that each month there is a new tool (or toy) being rolled out.

Pros

Very robust platform that includes darn near any marketing tool you could imagine. Very easy to use.

Cons

Nothing is difficult, but there are quite literally so many tools that you may never discover them all. Take some time to explore and discover.

Review Source

Response from Real Tour Vision - RTV

September 7, 2021

Thank you so much for your business and trust.

GC

Graves C.  
Photographer  
Photography  
Used the software for: 2+ years

### "Great Virtual Tour Software"

April 24, 2020

5.0

I have been with RTV since 2002. They offer great customer support and are always updating the system with new features that are needed for marketing real estate.

Pros

I really like the ease of use and the many valuable features it offers.

Cons

Since there are a lot of features it takes a little time time to get things figured out, but not that much time. Once you you use the system a few times its really easy.

Review Source

Response from Real Tour Vision - RTV

April 28, 2020

Thanks Graves! We see you've been a customer with RTV since 2002! Thank you for your continued business and support!

JK

Jamie K.  
Owner  
Photography  
Used the software for: 2+ years

### "RTV is a winner"

June 21, 2020

5.0

Pros

The software is so easy to use, it is very intuitive. If you get stuck, the most friendly customer support is just a phone call away.

Cons

There are no con, it truely is a win win.

Review Source

Response from Real Tour Vision - RTV

June 23, 2020

Jamie - You've got thousands of virtual tour productions under your belt on our system and you've found great success with our product. Thanks for your business and continued support! So happy to have you as a valued customer. I'm excited for you to test out some of the new eye candy we have rolling out this year. Get ready!

mT

melody T.  
photographer  
Photography  
Used the software for: 2+ years

### "The Best Company to Work With"

August 12, 2020

5.0

Each and every one of our clients are so surprised at all of the offerings that are available with fusion. They feel as though we are a one stop shop and we owe it all to Fusion.

Pros

The ease of use. Excellent quality and fantastic customer support!!

Cons

Not anything at all. We have been with this software for years and we have never had an issue that couldn't be fixed.

Review Source

Response from Real Tour Vision - RTV

August 20, 2020

You two have been so great to work with. We truly appreciate your dedication to our brand and support.

FC

Frank C.  
Owner IT/IS Manager-Owner  
Information Services  
Used the software for: 2+ years

### "A Must Have Product"

March 17, 2021

5.0

A great product and great people!

Pros

Its easy to use and has loads of add on features. It has both background music and server side voice over functionality. My customers can login and edit their own tours or edit broker wide listings.

Cons

No cons. I like it all. If you take the time to learn the system, its a breeze.

Review Source

Response from Real Tour Vision - RTV

March 19, 2021

Thank you Frank! You're going to love our new scheduling and payment system. Get ready for a great year over at RTV!!

VR

Verified Reviewer  
Owner  
Marketing and Advertising  
Used the software for: 2+ years

### "Fusion + Boost Marketing is Perfect"

February 6, 2020

5.0

Pros

The Fusion software has built-in marketing functions to leverage social media and drive word of mouth. These features alone are worth it, but the fact that it is a fantastic virtual tour software makes it a no brainer.

Cons

I really haven't found anything to complain about, maybe if there were some other package options, but they are very good now.

Review Source

CN

Carolyn N.  
Owner  
Photography  
Used the software for: 2+ years

### "Fusion is Amazing!"

April 6, 2019

5.0

Pros

I have been using Fusion for years and I love absolutely everything about it! The tour window is eye-catching and very easy to use. The support RTV provides is incredible...from day one they have been there to answer questions and have helped me guide my business into a success! Highly Recommended!

Cons

There aren't any negatives with Fusion for me.

Review Source

ES

Eric S.  
Plant Manager  
Mining & Metals  
Used the software for: Less than 6 months

### "Great Product! Great Customer Service!"

September 13, 2019

5.0

I wanted the ability to give a virtual site tour of our facility. The uses of such a virtual tour are endless, from replacing boring powerpoint presentations, to recruiting new employees, to adding some informative entertainment to our visitors' lobby.

Pros

Intuitive to use and very customizable. Software has been very reliable and robust. Never had a glitch with my virtual tour yet. It seemed like every time I found myself saying "I wish this software could do this....soon there after I found that it did do that already" and in some cases when I couldn't find it, I sent an email to my customer service representatives with RTV and they quickly responded with simple directions on how to do what it was I wanted. Positively surprised everytime!! Great Product, Great Customer Service!

Cons

I have trouble find something I liked least about the software, perhaps a few more help files to explain all the different features available could be helpful, but its not too hard to figure things out without help files.

Review Source

Response from Real Tour Vision - RTV

September 16, 2019

Eric, Thank you so much for your kind words. RTV is well known in our industry for not only leading the way but also continually updating our system based on our customer's needs. We have so many great things coming out over the next six months. You're going to love our steady stream of updates and powerful virtual tour software. Feel free to reach out any time you need anything or have suggestions!

GF

Glen F.  
Owner / Operator  
Real Estate  
Used the software for: 2+ years

### "RTV Fusion"

April 7, 2019

5.0

Extremely happy with he software and would recommend to anyone.

Pros

Extremely easy to use, efficient and well designed. The company woks on a territory system. They won't over saturate a market as the other providers do.

Cons

None found this far. I have been using their software since 2010

Review Source

DK

Daniel K.  
Owner/Photographer  
Real Estate  
Used the software for: 2+ years

### "RTV is worth the money"

August 17, 2020

5.0

Awesome! When i had questions, they were on top of them and communicated consistently with me to help get resolution.

Pros

The virtual tours are high quality and easy to put together. Added features means i give my customer much more value for the same price.

Cons

I like everything about this software. It is a powerful program and does take some time to learn.

Alternatives considered

[True3D](https://www.capterra.com/p/186476/True3D/)

Reason for choosing Fusion

Less of a startup expense.

Review Source

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