--- title: "Trackin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Trackin Software - reviews, pricing plans, popular comparisons to other Online Ordering products and more." source_url: "https://www.capterra.com/p/158829/Trackin/" page_type: "product" language: "en" --- # Trackin Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 10, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Trackin ## What is Trackin? Web-based food delivery solution that allows businesses to track orders, handle online payments, manage loyalty points, and more. ## What is Trackin used for? [Online Ordering](https://www.capterra.com/online-ordering-software/)[Food Delivery](https://www.capterra.com/food-delivery-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/) Top alternative Featured Overall rating Based on 2 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price €99 Per Feature, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Trackin 4.0 (2) VS. [4.1 (554)](https://www.capterra.com/p/136301/Toast-POS/reviews/) Starting Price €99 Per Feature, Per Month Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (2) Ease Of Use 4.2 (77) Value For Money 5.0 (1) Value For Money 3.8 (76) Customer Service 5.0 (1) Customer Service 3.7 (75) ## Trackin alternatives [Tookan](https://www.capterra.com/p/218952/Tookan/) [4.1 (77)](https://www.capterra.com/p/218952/Tookan/reviews/) Starting price $129.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 81% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/218952/Tookan/) Highest Rated [Route4Me](https://www.capterra.com/p/149633/Route4Me/) [4.5 (413)](https://www.capterra.com/p/149633/Route4Me/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149633/Route4Me/) [PDQ POS](https://www.capterra.com/p/116369/PDQ-POS-System/) [4.3 (4)](https://www.capterra.com/p/116369/PDQ-POS-System/#reviews) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 75% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/116369/PDQ-POS-System/) [HungerRush](https://www.capterra.com/p/122189/HungerRush360/) [4.1 (76)](https://www.capterra.com/p/122189/HungerRush360/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/122189/HungerRush360/) ## FAQs about Trackin Overview ### What company size and specific industries is Trackin built for? Trackin is designed for restaurant owners and managers, making it a fit for small to mid-sized food service businesses that handle delivery operations. It is built for the restaurant industry, especially businesses that need real-time order tracking, delivery instructions, and payment management. Features and Usability ### What are the key features of Trackin? Trackin offers delivery management, dispatch management, driver management, and route optimization for courier and restaurant operations. It also includes live tracking, location tracking, order tracking, and geolocation, plus online ordering, online payments, restaurant POS, customer portals, alerts and notifications, and third-party integrations. Integrations ### Which third-party tools and platforms does Trackin integrate with? Trackin connects natively to Stripe for payment processing and billing workflows. Getting Started and Support ### What training and onboarding options does Trackin offer? Trackin provides webinars and documentation to help teams get started. Webinars offer live or recorded guidance on features and setup, while documentation gives written reference material for self-paced learning and step-by-step consultation as needed. Getting Started and Support ### What customer support options does Trackin offer? Trackin provides email/help desk, phone support, and chat. User experience with support is not documented in reviewer feedback here, so no conclusions can be drawn about response times, helpfulness, or common frustrations. The listed channels are the only support options available in the catalog data. ## Features AI summary Based on 2,421 Online Ordering reviews Capterra reviewers highlight these features as the top priorities when choosing online ordering software: - **Online Payments** (**52%** of reviewers rated this feature as critical) - **Order Tracking** (**47%**) - **Payment Processing** (**50%**) Trackin supports **Online Payments** and **Order Tracking**, so businesses can accept customer payments online and keep buyers updated on order status in real time. However, it does not include **Payment Processing**. Instead, it offers **Order Management** (**40%**), which can help teams organize incoming orders and handle fulfillment more efficiently, providing teams with better visibility into daily operations and customer requests. Order Tracking 3.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track orders throughout the fulfillment process Order Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Alerts/Notifications 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Customizable Branding 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Add customized logos and colors to align with company branding Gift Card Management 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus Loyalty Program 2.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Trackin 33 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Credit Card Processing: Accept and process credit card transactions - Customer Portal: A website or login for customers to access information - Customizable Branding: Add customized logos and colors to align with company branding - Delivery Management: Manage order deliveries until they are received by the customers - Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates - Dispatch Management: Manage sending personnel and resources to a site as needed - Driver Management: Track all personnel who operate company vehicles - Electronic Payments: Electronically collect payments for goods or services - Food Delivery Dispatching: Dispatch food deliveries - For Courier Services: Intended to be used by courier services - For Restaurants: Serves restaurants - Geographic Maps: Visualize locations on a map - Geolocation: Determines the location of a device using GPS or an IP address - Gift Card Management: Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus - Live Tracking: Allow customers to track their order and keep them updated when the status changes. - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Online Ordering: Tracks and processes online orders - Online Payments: Accept and process online payment transactions - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Restaurant POS: Use the built-in point of sale or POS integration to streamline administrative and accounting operations across restaurants - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Status Tracking: Track the status over time for a request, process, asset, or transaction - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 4.5 (2) 4.5 Based on 2 reviews ## Pricing Value for money 5.0 (1) Basic €99.00 Per Feature,Per Month Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Stripe](https://www.capterra.com/p/123889/Stripe/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 4.0 Based on 2 reviews Filter by rating 5(1) 4(0) 3(1) 2(0) 1(0) Mentioned topic Sorted by most recent ER Edward R. House Cleaner Hospitality ### "No Slacking while using Trackin" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 6/10 November 30, 2022 Pros It's an excellent tool to keep restaurants in check of orders going in and out via multiple app delivery services ( Grubhub, Seamless, Gopuff etc. Cons Sometimes there's lagging within the system due to app malfunction or miscommunication digitally Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Gwen C. ### "Trackin has been great so far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 January 31, 2017 A bit hard to start with, it quickly became our go to product! Seems like the only one that is truly working for us! The best part is that it does everything! online ordering for catering/pickup and delivery, track drivers, customer feedback and most of it automatically! I also love their multiple delivery zones management and to receive instant notification when a customer is not happy! Only brought us good reviews so far! We tried to use a postmates driver and it worked fine even though we don't really need it, it's great to know it's there if we're missing drivers! It's also great to have just one point of contact and it was very very easy to setup when we opened our new locations. Almost nothing changed! The customer support has been pretty responsive during weekdays and listened to our feedback so far. I wish they could provide us with a mobile app but the online ordering already works on mobile. Pros Online ordering included with catering, on-demand drivers, customer support, print receipt ticket! Cons a bit hard to start Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.