# RB Control Systems Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about RB Control Systems Software - reviews, pricing plans, popular comparisons to other Point of Sale products and more. Source: https://www.capterra.com/p/158830/RB-Control-Systems/alternatives --- # RB Control Systems Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) RB Control Systems ## What is RB Control Systems? We know the pool & spa business! RB Pool and Spa Software completely manages retail and service with PCs, tablets, smartphones and laptops. With the consolidation of retail and service into a single system, regardless of your business size, you'll see an immediate return on your investment. Our new cloud-based version of our pool and spa business software offers the most reliable and easy to use experience, with no need for extra server space or other IT infrastructure to support the system. ## What is RB Control Systems used for? [Pool Service](https://www.capterra.com/pool-service-software/)[Point of Sale](https://www.capterra.com/point-of-sale-software/)[Retail POS System](https://www.capterra.com/retail-pos-system-software/) Top alternative Featured Overall rating Based on 55 user reviews Reviews sentiment Positive 87% Neutral 5% Negative 7% Starting price $785 Per User, One Time Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for RB Control Systems?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.rbcontrolsystems.com/&name=RB Control Systems) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### RB Control Systems 4.3 (55) VS. [4.8 (186)](https://www.capterra.com/p/76636/RetailEdge/reviews/) Starting Price $785 Per User, One Time Starting Price $495 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (55) Ease Of Use 4.7 (20,596) Value For Money 4.3 (54) Value For Money 4.8 (17,956) Customer Service 4.7 (53) Customer Service 4.8 (17,223) ## RB Control Systems alternatives [3.8 (711)](https://www.capterra.com/p/152638/Epos-Now/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 68% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.4 (191)](https://www.capterra.com/p/124180/Brightpearl/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.7 (74)](https://www.capterra.com/p/122876/Floranext/reviews/) Starting price $29.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Access Controls/Permissions Define levels of authorization for access to specific files or systems Accounting Integration Integrate with a third-party accounting system Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Barcode Recognition The ability to identify a barcode on or within an image or packaging RB Control Systems 67 features Define levels of authorization for access to specific files or systems Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases The ability to identify a barcode on or within an image or packaging Scan barcodes to ensure accurate pricing and label tracking Create, manage, and send invoices or bills to customers Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Tracking, calculating, and paying commissions and earnings to employees Process to track, record, and analyze expenses that occurred over the entire duration of a given project Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Alter the layout and content of reports Import and export data to and from software applications Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Track products that are for sale at a reduced price or part of coupon promotions Assemble applications and processes by dragging over and arranging pre-built components Has a built-in eCommerce system or integrates with third-party systems to manage online sale of products Electronically collect payments for goods or services Digitally sign online documents Create and send email blasts/campaigns Track employee schedules, availability, and performance across projects and tasks Reward loyal customers with gift cards which they can redeem for special offers and loyalty bonus System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Track and manage inventory levels to maintain proper supply Track stock count levels to manage product reordering Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Manage and track all job information and associated tasks Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases Schedule predetermined or ad hoc maintenance services and labor requests Manage and support multiple locations Ability of websites, web applications, or mobile applications to function without an active internet connection Manage and track customer orders for goods, investments, or any other purchases Automate order processes to improve operational efficiency in fulfillment, shipping, and more Accept, record, and reconcile financial transactions Accept and process customer payments for products or services using hardware and software Track and manage the profit margin between the cost of a product and its selling price. Tool used to determine accurate pricing and product eligibility for borrowers Present a catalog of inventory that customers can view Design, communicate, and distribute incentives to perform a specific action Create, send, and track purchase orders and their statuses Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Upload, track, and submit receipts in a central database Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Manage sales in retail stores For retailers Track and facilitate returns of products sold See what items have been returned Finding the most optimal routes for drivers based on various factors and constraints An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. Manage the buying, selling, and holding of stocks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Interactivity between software and users by touching areas on the screen of display devices Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Creating, assign, and track jobs and/or tasks for work orders Get Advice We can help you find the software with the features you need. Features 4.2 (55) 4.2 Based on 55 reviews ## Pricing Value for money 4.3 (54) Basic $785.00 Per User,One Time Value for money 4.3 (54) 4.3 Based on 54 reviews ## Integrations [ Broadly](https://www.capterra.com/p/161326/Broadly-Reviews/)[ Horizon](https://www.capterra.com/p/29052/HORIZON/)[ SCP 4.0](https://www.capterra.com/p/34928/SCP/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (53) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (53) 4.7 Based on 53 reviews ## User reviews Overall rating 4.3 Based on 55 reviews Filter by rating 5(33) 4(15) 3(3) 2(1) 1(3) Mentioned topic Sorted by most recent KK Karri K. Owner/President Retail ### "AWESOME" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2021 I have used RB since 2007 and absolutely love the software. It has helped in so many areas of our business. Pros Inventory management between 3 locations and the ability to schedule service. Cons Inventory isn't always correct, but way better than the way we did before. RB is by no means perfect but it's as close to it that I have found and easy to use and train people on. Switched from [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) I have 3 locations and I had to enter the other 2 locations info in quickbooks every day. With RB, it is a push of a button and the general entries are made for my other locations. As long as they intergrate with quickbooks, I will never switch. Reasons for choosing RB Control Systems Knew other companies that used it liked it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 1, 2021 Thank you so much for the review, and kind words. We greatly appreciate the feedback, and do not intend to stop integrating with QuickBooks. In fact, we just integrated with QuickBooks Online available in RB SQL. JR Julie R. Office Manager Consumer Services ### "RB technical support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 8, 2021 Every time I have had an issue they have been there for me to solve a problem. Like I said IT awesome. Pros the customer technical support is phenomenal! \[SENSITIVE CONTENT HIDDEN\] really helped me out of a serious problem. Cons We have the older version, sometimes sets don't make sense. Updated software I'm sure is top notch Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 12, 2021 Thank you for the kind words pertaining to my technician/support staff. If you need anything at all, please let us know! LF Lance F. President Information Technology and Services ### "Poor design, support, and company behind it all" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 March 1, 2021 This company expired software, that my client is now supposed to own, immediately at end of support for a client and refused to make that right even after they stated the software will never expire. The client paid over $8,000 to own the software and has nothing to show for it because they care nothing about doing what is right or keeping their word. Additionally, they constantly let licenses expire and they had to be contacted repeatedly to push the license expiry out manually. That is poor design. Lastly, their support response is awful in that voicemails would be left requesting a callback and we'd still have to call back a day or two later as no call was returned. This company has no professionalism, integrity, or reliable support. I would NOT recommend your software to a single client or anyone for that matter. Pros Honestly, it has a few good features but not anything you can't find in other software out there. Cons Software updates frequently did not go smoothly overnight and required running restore option to clear errors. Software used Access for database. Only after selling this as the only option did they mention they have a SQL server version. Suffers from constant data corruption. This software also relies on SMB file sharing to run the program which is extremely dated method for business applications and is fraught with errors. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JG Johann G. Owner/Operator Facilities Services ### "The Pool service software with all features necessary to run a company" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 29, 2021 What is really great is the very good support team which is always helpful and very knowledgeable. Pros Route Planning, Customer Data base, Accounts receivables Cons It is bit complicated to use and need a lot of time to understand all features. An intensive training at the beginning is necessary. The inventory part of the program is unpractical and should be easier to use. The graphic design of the program and its many functions should be made more modern with push buttons etc. The program is obviously made by by sophisticated software engineers. Further developing the product more with a user perspective and making functionalities easier to use would be helpful. Alternatives considered [ServiceTitan](https://www.capterra.com/p/150053/ServiceTitan/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LB Laura B. Manager/ Accounting Retail ### "Outstanding Service " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 20, 2021 Overall experience is wonderful. RB should be very proud and lucky to have employees like \[SENSITIVE CONTENT HIDDEN\], best customer service, very knowledgeable, friendly and patient. Pros The one thing I like most about this software is, it come with the most amazing, courteous, easy to understand customer support. I am new to the software and any questions I have are quickly and efficiently resolved and or explained. The software in it self has multiple features that are fairly easy to navigate. Cons The inventory section of the software. Its not very user friendly and is messy making it confusing. Billing needs to have the option to do bank withdraw for the monthly billing payments. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG Melissa G. Office Manager Business Supplies and Equipment ### "Webinar questions" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 December 17, 2020 \[SENSITIVE CONTENT HIDDEN\] was very helpful and paitent when helping walk me through every question that I had Pros I like that I can try different ways to get things completed Cons It does crash often. I would like to have multiple window open and more then one user in the schedule at a time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Vice President Retail ### "A non starter" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 17, 2020 No accountability with this company. They refused to provide a refund on a system we never used. They clearly do not stand behind there product or service, and would rather take money from a small company and move onto the next sucker. Pros Had originally signed up as the program would allow us to download our catalog to the system, and make is easier to quote. Cons Signed up right before covid. As a result of this it was hard to get any assistance in the step up process. This left out employee in tears most days. They system did not integrate with our existing systems in a way that it was originally portrayed. When I reached out to the sales man he would not connect with me by phone to discuss our issues, instead he would respond by email only. I was confident that they would go they extra mile to assist and resolve any issues. Unfortunately once they received payment, they no longer had any interest in communicating with us. I asked to cancel and be refunded the initial cost based on our experience and was basically told that my employees were liers. Switched from [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Deal with a company that has your back, and stands behind their solutions Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LO lindsay o. office manager Construction ### "custromer servie \[SENSITIVE CONTENT HIDDEN\]" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 4, 2020 loved my customer service rep \[SENSITIVE CONTENT HIDDEN\] Pros i liked my customer service \[SENSITIVE CONTENT HIDDEN\]...he was so nice and patient Cons would like an in person tutorial for more options for bill payetcc.. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 11, 2020 Thank you so much for your kind review. If you would like any type of additional training, please let us know so we can get a time setup. We can cover any features you may not being taking advantage of, or something specific like payments! NS Nick S. Inventory Controller Luxury Goods & Jewelry ### "RB Controls" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 31, 2020 Pros Product is well suited for our business and is as versatile as we need it to be. Cons Sometimes it just does things I dont understand and requires a restart every once in a while. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VS Vincent S. Owner Computer & Network Security ### "Not the best support for larger implementations" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 November 11, 2019 We like the centralized database (although using access) so all of our inventory and customers are in a single database. It also supports remote desktop and Remote Web Apps implementation but requires each client to be set up individually due to the way they do the licensing. Pros Works well when it is operational. typically problem free. Has all of the features a pool store would need. Cons The pool company is 100% dependent on the vendor for support and/or moving this to a new PC/Server. RB Support dictates to the pool store on how the migrations will be performed and scheduled regardless of the pool stores preferences. We have a larger implementation with a chain of stores and our setup is a little more complex and they are not willing to allow us to run the new system in parallel for testing prior to cut-over. "All or none" policy. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor November 25, 2019 Good Afternoon Vincent, After reviewing our support tickets for the company you are preforming this work for, it appears that our techs did preform services not encompassed in our standard contract services. RB has set procedures and protocols for re-installations that we are unable change due to security measures enforced by the PCI Security Council. I apologize that your interaction with our tech team did not meet your standards. [View all Reviews](https://www.capterra.com/p/158830/RB-Control-Systems/reviews/) Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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