Who Uses This Software?

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.


Average Ratings

140 Reviews
Support Value
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    Unlimited Everything
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClickUp
  • clickup.com/
  • Founded 2016
  • United States

About ClickUp

ClickUp is a beautifully simple and intuitive platform for managing every project imaginable. ClickUp's core purpose is to remove the frustrations, inefficiencies, and disconnect caused by the current project management ecosystem. Perfect for those who find other project management platforms either too simple, or too complex, ClickUps exceptional design and user experience echo what Slack did for communication.


ClickUp Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing

ClickUp Reviews Recently Reviewed!


Capterra-loader

Best Project & Task Management out if dozens I've tried

Jul 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I wasn't even asked to write this review, I just like the software so much I wanted to give some appreciation to the team behind it and also help others find the product.
1. Awesome design - I really like my software to have a good interface, and ClickUp has the best I've seen. Elegant, clean, non-cluttered, intuitive, functional.
2. Flexibility - you can organize your work however you see fit, while giving you all the building blocks to do so. I, for example, created just one project inside of ClickUp for all my ongoing Website Design & Dev. projects, each of them being a list inside that project. I still have enough depth because of sub-tasks ans check-lists. Also, I have two more lists called Admin (for admin tasks) and General (for small tasks that don't fit in a project, like support requests)
3. A pleasure to use: this is a corollary of 1 and 2, but I have to mention it here because I always had trouble sticking to whatever system I was trying to get to work. If the App you're using doesn't make checking and updating it daily (at least) a completely friction-less and pleasant experience, then you're a lot likely to "forget" or procrastinate updating it, and things get lost and deadlines get missed. ClickUp nails this. I've never missed a beat ever since I've started and am building up some nice routines around it. Even the daily email digests are clean, to the point and useful
4. Price - IT'S FREE with full features.

Cons: I spent about 10 minutes trying to come up with something negative, and all I found was some functionality that I'd like to see added to the Android App: the ability to sort tasks in the list (by due date, priority, or both). You can do this on the web or desktop app, of course, but I couldn't find this on the mobile app.

Overall: Better productivity, less stress about missing key information on the multiple concurrent projects I run as a freelancer web developer / designer. Clarity into where each project is, what to do next, what's holding it back, what I'm waiting on from clients. The ability to plan my week with the calendar view, and store key info about a project in it's descriptions (not in a task) - stuff like links to resources, and logins, media from clients, etc.

I love the freedom it provides by just giving you all the building blocks you need to organize your work, and not restricting you into "one best way" of doing things. Love the elegant, clean, functional and intuitive interface - it really makes it a pleasure rather than a chore to have to update my projects.

Capterra-loader

The hands-down best project management tool on the market, by a wide margin.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love everything about ClickUp. I've used a large selection of alternative PM software (e.g., PivotalTracker, Jira, Target Process, Wrike, dozens of others) and ClickUp is my favorite of all of them.

ClickUp has a robust feature set which matches all of my needs, including excellent hierarchical task management, time tracking, GitHub/Slack integration, configurable kanban/scrum workflows, etc. The team adds new features frequently, and which features get added are chosen as a direct result of community involvement via suggestion and voting.

However, feature completeness isn't really a competing factor; there are so many alternatives on the market that you'll find this feature set elsewhere too. Where they excel is in their attention to user interface and user experience. ClickUp is a delight to use and looks beautiful.

Finally, the customer service from ClickUp is fantastic. My first day using the project (at ClickUp's initial release to the public) I found a bug with time tracking that was a barrier to entry for me. I reported the issue, and they had it fixed by end-of-day. This service has proven to be a consistent fact.

Cons: Nothing. No, really, the software is really so good that I can't think of a single reasonable complaint about the product.

If I really had to nitpick, my only unreasonable complaint is that they don't offer automatic migration from Assembla (yet), which has prevented me from transitioning over my final client who has hundreds of tickets they don't want to lose.

Overall: Huge amounts of time saved, and plenty of delight from the UI.

ClickUp should be on everyone's radar as the new standard for productivity and project management

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I appreciate the huge effort that ClickUp puts into customer service and constant development of the program. I first looked into ClickUp in August 2017, but it was not yet developed enough for my needs. It has since not only met my needs, but surpasses them, and I've been a happy client since April 2018.

I've started using ClickUp for everything I need to get done at work. If it will take me longer than 10 minutes to do, it gets added as a task. There is a very handy Chrome extension that makes task creation and time logging really simple. Rather than depending on snoozed emails or an in-the-moment triage of what I need to work on, I use ClickUp to keep myself organized. My previous to-do app was not being developed (at least, there were no significant features being added), I couldn't involve my colleagues, and the flow didn't quite fit the way I work. With ClickUp, there is significant weekly development, I can assign tasks to others, and I can configure the program to fit my workflow precisely. On top of all this, it is at a great price point compared to many of the other options out there.

Cons: My dislikes would be very minor and may become moot in the very near future. The app only loads some of the tasks that would appear on a page (to keep loading quick, I imagine), which means that when I want to view all my tasks I have to scroll down, wait for more to load, scroll down again, wait for more to load, and so on. There are also a few cases where it takes too many clicks to get things done, although I find that's constantly being improved. Finally, the Android app is a bit tedious to use.

Overall: ClickUp helps me stay organized in a way that no other program has been able to do for me. It is extremely configurable, is constantly being developed, and helps me keep on top of tasks I've delegated or expect others to complete.

Capterra-loader

Asana+ Trello+extras: fantastic task management and productivity software - for groups & freelance

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've used many productivity software but never find an optimal solution. Until now. Clickup is user friendly and complex enough at the same time - easy to use but offers all the advanced options. What I like most:
- Very intuitive and easy to use. Clear and customizable interface (customizable = not only you can set the colour etc. but also turn on/off options you need and columns you'd like to see/hide). Great documenation and tutorials
- Three different aproaches found in different apps combined: Lists of items (like in Asana, Todoist etc.) / Boxes and cards (like in Trello) / Calendar view
- Start date, due date and time estimation for each task - in most productivity apps one of those is either missing or is available only in premium version
- Task dependencies even in the free version
- Multilevel structure: Spaces - Projects - Task - Subtasks - Checklists
- Import: you can move your staff to Clikcup from many popular apps and services with few clicks
- Integration with time tracking apps, calendars, gmail (via Zapier) etc.

Cons: - No desktop app
- While creating tasks from emails Clickup doesn't import attachements
- You need to have a separate time tracking software and actually it should be Harvest or Toggl if things are expected to sync smoothly with Clickup

Capterra-loader

Using ClickUp for Project Management is a great way to stay organized if you are a small team

Mar 06, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: My favorite part of the software is the project and task statuses. You can easily customize your project workflow by adjusting how you categorize your specific phases for a project. Typically in other project management softwares the task is either assigned or completed. With ClickUp I can customize the different steps I would like to take each task through for a project type. ClickUp also has a really intuitive functionality when it comes to separating different workspaces. I work with many different types of industries, and I like to separate them completely in my mind. Thankfully they are still only one click away with ClickUp just incase I need them.

Cons: The User Interface feels minimal to the point that I sometimes don't know what I'm supposed to focus on while using. There are some experience issues such as slightly overcomplicating how to create a project or task. Overall, these things can be overcome with a bit of learning and time. I think it's worth it to stick it out with this software.

Overall: This software helps me to stay organized with multiple different projects going on at one time. It's great for the solo-preneur who wants to store project information in a centralized location. Can take some getting used to for those not use to project management.

Capterra-loader

Flexible, beautifully designed Project Management SaaS with unparalleled support & customer service.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ClickUp is so very intuitive and fluid in operation. Admittedly, it was lacking in integrations when we first started over eight months or so ago. But the responsiveness, individual attention and honesty of their customer service has no equal.

The speed of bug fixes, improvements and updates to the service is quite stunning. We have not had a better experience in this regard, and that is what will keep us using ClickUp. The support we received from using other competitors pales in comparison.

We also love and depend on ClickUp's fantastic integrations with Toggl and Slack.

Cons: All the drawbacks, bugs and integrations that we experienced has basically been fixed or alleviated. There isn't anything we dislike or hate in its current iteration. Although we could use additional integrations to Zendesk. Also, the Android mobile app is a work in progress still.

Overall: Project Management both for Administration and also for Software Development. We migrated from Asana and Jira to ClickUp over eight months ago, and have never looked back. Their customer service is a model for our startup.

Beautiful, Incredible Flexibility and insainely great customer support!

Jun 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the team behind Clickup the most, I can tell they truly care about having the best project management platform and care for their users and thats a big part of what makes the app so great. I love Clickup's clean and easy to use web and mobile apps and I really like that it gives you the ability to have customizable spaces for each project and multiple different views for getting stuff done in the way that works best for you. I love that they listen to user feedback and are always adding new and very useful features.

Cons: The only con I can think of is that there are no pre-made deployable templates for setting up the best workflow for particular project types so that you can get going quickly. Once you do setup a workflow you can save the template and redeploy it though.

Overall: We can now visualize what our team is working on and see how a project evolves and where we can make improvements in our workflow.

Extremely useful and flexible

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Flexibility; we can customize things like themes, spaces, and statuses (workflow);
- We can use Filters to view and manage items;
- User Interface is clear and polished and provides us with great User Experience;
- Integrations; we can use external apps e.g. to track time spent on specific item;
- Cross-device and multi-platform; Android app is available in Google Play store;
- Multi-assign; You can assign more than one person to one task!
- Responsive Help Desk - very kind team, they will reply in hours, not days :-)
- Fast development - a lot of new useful features came up since we're using ClickUp;
- Ease of use and simplicity;
- Views: you can use board, list or a box view to manage the issues;
- It's stable - no major bugs even after introducing new features.

Cons: Actually there's no such thing. We really like every piece of ClickUp application - no major limitations or drawbacks so far.

Overall: ClickUp keeps us organized and focused on our goals. We can customize statuses per project or space and manage the items in the way we like it.

Although ClickUp is a good choice for teams, it works great for my individual tasks & projects

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used a LOT of task managers. Recently, I have been having success with a Kanban model. ClickUp is the best Kanban implementation I have used. It is the right mix of simplicity and detail, and it meets my needs perfectly. The addition of other models (Box & List) puts it over the top. The hierarchical structure of ClickUp allows me to organize things almost any way I want.

Cons: Least is very much a relative term. There is nothing about ClickUp that I dislike, but I would like to be able to email tasks directly into ClickUp (I use a Zapier Zap to accomplish that for now). It would also be nice to have a checkbox on the tasks in the full display that moves them to closed when checked (the checkbox is in the detail view of the individual items). We all know how satisfying it is to check off an item when complete. However, these are minor issues that don't impact the usability.

Overall: The organization of the UI and feature set of ClickUp have allowed me to stay on top of my tasks & projects better than any other task/project manager I have used.

Capterra-loader

New and super easy-to-use project management tool

Jun 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ClickUp is easy to use even for non-techy people. Projects created in ClickUp will be well organized. Users will always know what to be done and no more missing tasks. The UI is clean, simple and visual. Most of the basic features required for a project management tool is there (or going to be, or being finetuned).

Supporting is great. ClickUp team is always there to help even for free plan users.

Developement team is working hard. ClickUp is updated so often to keep the app run smooth and has the most productive features. Great things are just coming soon.

Cons: ClickUp is new, so it will lack many things: intergration to popular services, admin control, advanced features like custom field, automation... Those stuffs are being developed so users have to wait at the meantime.

The performance is no so good. ClickUp runs slow on all the flatform.

The free plans doesn't mean so much compare to Trello free plans. ClickUp free plans give only 100MB which will run out in second for any team that have attachments. For the entire build, ClickUp should set users free on storage and strict them on feature sets which is still quite basic entirely.

Overall: We're doing retail store. We manage our orders with ClickUp and it helps much on tracking order states, storing customer information, assigning tasks... ClickUp helps us keep track of everything and that helps sastify our customers.

Capterra-loader

Great experience, easy to use, and a great, customizable, array of features.

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Usability
- easy to use even by non-technical people (we got our artists to use it which was a huge surprise, they usually avoid any tool whatsoever)
- anything can be done in a few clicks/drags - no lengthy forms (i.e Jira/Asana/Redmine) or ticks/checks

Features
- instead of being bloated from the get-go, it allows users to dynamically pick/choose featured on a per-project basis
- everything that was missing 6 months ago is present now, and the team is constantly working on new, easy-to-use features

Scalability
- we started using it for 10 very small projects (2-3 weeks dev cycle at the most) and worked amazingly
- we ended up using it for a year-long multiple-iteration/milestone project with distributed development and.. it still works amazingly

Cons: Lack of personalization options in terms of colors, fonts and sizes. I'd personally go for a dark theme with more compact content and smaller fonts.

Overall: Better project management
- we use it for tracking of issues and bugs, as well as communication with off-site partners regarding their needs, their observations and their tasks.

Communication
- commenting and adding attachment to individual tasks/lists helps us communicate better and in simpler, clearer terms

Bigger picture
- switching to other views allows us to see how many issues are open, how many tasks are left and how we're doing as a team

Capterra-loader

Perfect For Marketing Agencies

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Before ClickUp we were using Basecamp for project management. Basecamp was a great starting platform but as we grew it quickly become apparent that we needed something more robust. ClickUp answered (almost) all of our needs. Clients, projects, and tasks can all be viewed in multiple views. We can also see all project workflow across the entire agency and contributing members in one view, which was impossible with Basecamp. Also, there are a ton more features within an individual task like time estimates, tracking capabilities, and subtasks that Basecamp didn't offer. Overall, we're extremely pleased with our decision to switch to ClickUp.

Cons: The only downside to ClickUp is they are relatively newer compared to similar project management platforms so features are still be added/ fine-tuned. For example, ClickUp doesn't have a Gantt chart feature and their notification system could be GREATLY improved. They also currently don't support client communication. However, they are aggressively working on adding new features.

Overall: We've been using ClickUp for about 3-5 months now and we're noticing that projects are getting done on time more frequently and sometimes even ahead of schedule. That alone is completely worth the switch from Basecamp to ClickUp.

Capterra-loader

It's a pretty powerful productivity platform that is relatively easy to use

Jun 19, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it has the clickapp ability to turn on or off the features that you want. I have users that are not tech savvy and too many buttons and widgets just scare them. I hope they keep this going. Secondly the customer service has been top notch. I've been able to just chat directly with them instead of long, drawn out e-mails, and their documentation and roadmap are super helpful. You can tell that they really want to listen to the customer and deliver what they need.

Cons: The notification system right now are a non-starter with my company for general use. They have an update coming out soon (+1 of the roadmap!!) that I hope will change all of that. Also they are getting more and more features, while it may be helpful, can clutter up the UI for the non-technical users. I would like to see a stronger stance on the clickapp part of the turn off/on features so I can keep it as simple as possible for my users.

Overall: We can use this to reduce downtime in our workflow through engineering and through any projects we have going. We can answer questions about status definitively and make sure that everyone knows who is supposed to be doing what.

Great Experience

May 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can assign tasks to your team members and you can install it in your mobile phones. You can get notifications from your mobile and being able to make comments upon each task. You can invite unlimited team members during trial which does not expire. Its not that expensive compared to other competitors. It has sub-tasks, and you can let others in the team be assigned as watchers too.

Cons: Its a little complex to start with compared to others but youll get the hang of it in no time. Im looking for something like a "wall" feature like facebook wall. There is no "Me" functionality in the mobile app where you can see immediately tasks that are assigned to you. unlike the desktop version. You need to go to notifications to see updates/comments.

The best project manager I have found to date!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Clickup is the best project management app I have used. You can customize pretty much everything in it, so it should fit a wide range of projects and situations. What I like most about it is that, even with its many features, it has retained its ease of use - I have never gotten lost or confused - things are just where you expect them to be. The second best thing about Clickup is its customer service - they are incredibly responsive and helpful.

Cons: There really isn't anything I don't like, but I gave 4 stars to the features as they are still working on adding more features to the program. But once the features are added, it should be a great program.

Overall: productivity, organization

Clickup

May 07, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: My team used Clickup as a project management tool for instructional designers creating new online courses. The interface and collaboration tools were incredibly intuitive and relatively powerful. It provided an excellent structure to track complex projects, and for bringing in teams of people to work on such projects. Support has been incredibly responsive and eager to implement our suggestions.

Cons: Clickup is still in early development as I write this, so a number of features that would take this product to the next level are currently missing, such as integration with a scrum/Agile model. New tools seem to be coming, but at the moment the product is still in very early stages.

Capterra-loader

Having moved task management platforms twice in as many years, I'm pleased to have found ClickUp.

Jun 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Excellent value for money. The free option is almost too good as I'm sure we could have stayed there and managed but I paid for the upgrade mainly to show my support plus open up the ability for attachments. The support is really good. They actually answer questions as if you matter and requests are implemented quickly.

Cons: When I have a project selected and use the Create Task quick link, it would be good if the software recognised the fact I was already in a project as opposed to making me select which project this referred to.

Overall: Project, task and time management under 'one roof' so great for teams of all sizes. Being cloud-based and with an app to support it, ideal for remote workers as well.

Absolutely love ClickUp. Have been waiting for a task management tool like this for a long time.

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the different views between Box/List/Board and Calendar that syncs with Gmail. The customer service is second to one. Super friendly, always reply quickly and have even implemented some of the changes I suggested when trialing the platform. It's the perfect platform for someone like me who works remotely with my team.

Cons: I would like to be able to log in via my different work email addresses rather than one central account. It's not something that impacts how I use the software, but hopefully this can be added in the future.

Overall: Our team works remotely so ClickUp has acted as a central hub to assign tasks and get things done! Multiple views ensure users can tailor it to what suits them best.

From the beginning-The ClickUp team has been really helpful. They made sure I understood everything.

Jun 19, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that once you learn how to setup tasks, it becomes easy to plan projects and set goals. Also, the ability to allow others to share or edit documents is a breeze.

Cons: There really isn't much I dislike about the software but if I had to say it would be the notifications you get. It would be better to get them via card on your phone or other devices.

Overall: The benefits I get from this software is the ability to incorporate it with my personal planner, my calendar, and the cloud storage company I use. Also, the ability to allow others to edit or share information with each other is the best I've seen so far.

From first demo to becoming a client -- Amazing experience!

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Learning and joining ClickUp was so easy. I chatted in to start and quickly received all the documentation I needed. Once starting my free trial I had everything I needed in the onboarding. When I had a few questions I spoke to customer care and they politely answered all my questions.

I enjoy the look of ClickUp and have loved it so far!

Cons: Hard to find any major cons with ClickUp at the moment. Of course there are a few wishes the could have, but still much better than everything I've tried in the past!

Overall: Great company with an even better support team.

ClickUp does what it needs to do, and does it right

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Interface is clean and features are complete. It really allows us to focus on what needs to be done. When comparing to other similar tools we found ClickUp to work the easiest for us with the best workflow.

Cons: The native application for macOS is an Electron app which is resoruce hungry. Also when shutting down the computer it warns me if I really want to close the app and there is no way to disable the warning.

Overall: We use ClickUp as a tool to sum up tasks and lists which needs to be done. It also helps us to quickly take note of an idea which needs more attention later.

Like Trello, only so much better!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Our whole company just switched to using ClickUp from Trello. It's so much better, and keeps getting better. ClickUp is still fairly new, but each new feature surprises me and improves your experience.

You get options of list view, board view, or box view and each of my colleagues prefers a different one everyone's happy. And the information is never compromised, no matter which format you choose to look at it.

I guess the thing I like most about this software is that if you ask "I wonder if I can do this in ClickUp," the answer is probably yes. You just have to find the feature.

Cons: There isn't a lot I don't like about this software. I haven't found anything I don't like, yet! If I had to choose one, I guess I don't like their purple color for branding. But you can even change that in your settings if you want, and choose a different color.

The best project management app I've ever used..and I've used them all!

Jun 21, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customizability. You can choose which features you need, and the ones you don't go away. This is invaluable in task management, so you're not constantly overwhelmed.

Cons: There's a bit of a learning curve, but it's worth it! I recommend spending some time alone with it if your the admin before you roll it out to your team. That way you have a good understanding of the way it works, and have had a chance to setup a basic structure for your company.

Overall: No more lost tasks, forgotten projects, or arguing over who was supposed to do what!

Wonderful product! Best project/task tracking program I've ever used.

Jul 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Excellent support - love the "up-vote" of feature requests.
Amazing product with lots of features, presented in a clean/simple way.
Very quick response.
Support is wonderful, the real-time chat makes getting answers and fixes very easy.

Cons: Love the product, but looking forward to the granular security.
Would also be nice if there was an excel import template. As we move more coworkers into ClickUp it does take a fair amount of time to enter every project/task into the screen.

Excellent! Useful, easy to use and continuously bringing out new features!

Jun 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Flexibility, notification management, personal and project spaces, customisation options per user, project management capabilities.

Cons: Clean and minimal design is not for everyone. Not currently enough project management functionality, specifically the use of gantt charts, however, I know this is in development.

I love great software, therefore I love ClickUp!

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design is awesome and its very easy to use. Also easy to teach! (Even for slower reps haha)

This tool is also great for managers because you can easily track progress with the many different views.

Cons: None

Overall: I'm extremely picky when it comes to software. I have tried and hated every PM tool on the market. Very happy I was chosen as a BETA member for ClickUp. Any developer will love this tool, mainly because I feel it is created for developers. Easy to use and even easier to track progress. Do yourself a favor and get a free trial!

ClickUp provides a new way to combine project and productivity management

Dec 07, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Comments: ClickUp is a great concept for a new kind of project management tool and has a very responsive team. While they are not yet able to compete with the major players in project management, they have an aggressive development plan with weekly feature releases and a public roadmap. Keep an eye on this tool!

Pros: In addition to the basic expectations for a project management tool, ClickUp offers customizable workflows, comment assignment (turning conversation action items into tasks!), and native time tracking.

Cons: ClickUp is very new. While they have excellent plans to improve where other project management tools fall short, especially in the area of productivity management, most of these are yet to be released. In particular, ClickUp cannot currently generate reports, communication is limited to the task or subtask level, and integrations (Zapier, G Suite, etc.) is still in the future.

Started as a BETA user and pleased overall!

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like how responsive the team is and open to any suggestions. They truly listen to their clients and work hard to get done what is asked.

The tool itself is also great. Its easy to grasp and has a lot of features!

Cons: They are a few things I'm waiting on still, but I'm willing to be patient here. I've watched them create many features since early this year, so I'm confident they will continue.

Overall: A tool that listens to me and works hard to improve.

More productive overall.

A great experience overall

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: Definetly a great product, and with a great team behind. They really listen in order to continue to grow their base features. It's a great and powerful management software that makes it easy to stay focused on what needs to be done.

Cons: So far so good. We found a few glitches at some point, but they were corrected with new releases. Perhaps one feature that could be further improved is user management and dealing with former employees' records.

I love ClickUp! They literall release new features every week!

Oct 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Best customer service I've ever experienced
-The design and overall look and feel is above any other project management I've used
-Features. Did I mention they release new features every week?

Cons: The only thing I can complain about is the few things they don't have. Withthat being said, they release their roadmap and keep you posted on their progress with everything their building.

Overall: Amazing tool, great features and awesome experience!

Very useful and easy to use planning tool

Jun 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The flexibility of organizing planning points in their own spaces, custom statuses, etc. . The constant improvements through continuous development of new features or improvement of existing ones.

Cons: There isn't much to dislike for me thankfully, the only thing that really comes to mind is that the desktop app as of now is missing integration with time tracking.

Overall: I improved my writing process and my time efficiency on my coding project

ClickUp did its not in that I feel way more on top of my work and personal life.

Aug 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My biggest thing is that I like to organize both my work and personal life, and I prefer to do it in the same place. This tool allows me to set task for both. The custom statuses are great for my complex workflow on my job and simple status is great for my personal life todo list.
I asked for an extra feature in the IOS app and ClickUp had it created within 10 days or so.

Overall: Added organization to my work and personal life

Capterra-loader

Supported and surprised by how fast they implement new features

Jun 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The statuses for tasks is amazing for Project Management. I can easily see how a project is progressing or if there are delays or set backs.

Cons: As it is so new there can be some bugs in the system. However, Click Up Customer Service are very quick to fix anything I bring to them.

Overall: I find that our projects run smoother, our efficiency has increased, communication is much better, and overall we are just able to see bottlenecks faster.

I've been with ClickUp since their first beta, great to see how far they've came!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: multiple views, design is great, and they truly listen to requested features. Both features I requested in beta are now live and on the tool!

Cons: The only issue I had was missing features but they now have everything I need. onboarding was great and the customer service team is very helpful.

Overall: Improved organazation and less work slipping through the cracks. We can turn anything into action items and always hold members accountable.

Capterra-loader

ClickUp Makes it Easy to Switch and Get Started

Jun 21, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ClickUp has highly customizable filters and views so your info can be available when and where you need it. Our team found it very quick and easy to import our data from Todoist (our former project managing choice) and get onboard.

Cons: I do wish it had mind mapping as that feature would be very useful for strategizing for our team members.

Overall: Helps us collaborate when managing all aspects of our business.

Our business use it everyday. It is really helpful and so easy to use.

Jun 28, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The best is that we can handle everything in one place so we can see all of our projects in the same place.

Cons: We really miss a timer function which could help to follow us the working hours. But as far as we heard it will change.

Easy and can use directly

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Able to separate the spaces between different departments, can categorize the work status in order of our needs, and easy to use.

Cons: Search function: Please add a sorting function that shows the results in recent order.
Task Organizing Function: Please add a sorting function that shows the tasks not only in alphabetical orders, but also by created dates.

Overall: It is our intra-net

Capterra-loader

The Smart Choice for Product Management!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: After doing a lot of research and using other productivity platforms such as Trello, Redbooth, Monday, and Asana, we decided Clickup has all of the functionality we need all in a beautiful and intuitive interface.

Cons: Doesn't have the ability to add a custom color to the interface. However, there are already many colors you can choose from.

Great option for seeing and keeping track of everything you're working on

Dec 14, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Having multiple views is awesome. It really makes managing work much easier. I also enjoy that I can turn features on and off. Lastly, the multi task tool bar is good for making changes in bulk.

Cons: I think they could improve onboarding. There is a lot to take in a first and there could be a better way to learn it than what they currently have.

Cant believe I found a PM Software that works for sales teams!

Mar 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ClickUp is not just for developers, it can be changed and used for more simple teams like mine. It also quickly increases visibility between managers and the team and allows clear updates between each.

Cons: This is getting picky but they could add some more sales specific templates for monthly reviews and etc. I emailed their friendly customer service and they said they would put this on the roadmap!

Overall: I manage a sales team and we are great at closing deals, but not so much at getting task done. I was able to get onto ClickUp during their BETA phase to see if it could help our issues. Its simple and exactly what we need. I'm able to keep up with all of my teams progress and they can update me easier as well!

Recommendations to other buyers: Give it a try and let them know if you see anything you don't need!

Best project planning software available. Tested others but sticked with Clickup.

Jun 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Many possibilities. Super customer service. Constant improvement. I like the versatile possibilities that can be used for each type of project. I added teamembers and they got very quickly started.

Cons: For a starter it might look complex but after a while once used to it it's OK. It took me a while but once used, it's super to use.

Capterra-loader

Great task management product

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, avaliable on almost all devices, awesome customer support.
All in all a top product at a very good price, it is making our day a whole lot better.

Cons: Nothing at all :) If you have a question or are missing a feature the support is fast to reach out to you.

Overall: Great overview of tasks, everybody in the team can use without much training.

Good software great price!

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great tool and hard to beat the price! I just joined for via a Cyber Monday Discount. I highly suggest this tool for anyone :)

Cons: Missing Gantt Charts. I hope to see this feature added soon, patiently waiting until then. Other than that everything works well for me!

Overall: A tool that helps me keep my team organized. It also didn't break the bank!

Amazing Software that will Transform your business

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its so easy to use and has all the features you've been looking for. New features come out every week and the support team are amazing. We can not ask for any more!

Cons: Nothing we can think of. Click Up is an amazing task solution and we highly recommend it - its transformed our business.

Overall: increased efficiency

My search is over!

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really cool unique features here. Assign comments to people (subtasks) and edit images directly within the web app. Even assign subtasks on images!

Cons: No internal chat

Overall: ClickUp is the first management platform designed for modern project management. Exceptional design and professional features in a sleek, reliable frame. As part of my frontend web design team, let me just tell you that all of us were VERY reluctant to try ClickUp. We were already busy and didn't want to commit MORE time to another project management tool. Little did we know how smooth the onboarding would be. The intuitive layout really makes adoption a non-issue. Now there is no way we would go back to the days before ClickUp. You should at least sign up for the free version

Recommendations to other buyers: Start with that free version to be sure you like it

Moved over from Asana and VERY pleased

Nov 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the features they have and what else their building. Love seeing the roadmap and watching new features added each week.

Cons: They have a lot of cool things that would be awesome to have reporting on. There isn't any reporting in the tool currenly.

Overall: More features and better customer service than I had previously.

Capterra-loader

By Far the Best and Most In-depth Tool with a Solid Team Behind It

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This company is constantly improving their software and including vital aspects that make project management so much easier. The support team is unlike anything I have ever seen before. They not only handle immediate requests great they can even handle on going reminders when you asked them to keep you informed of certain things. Even though I get the update emails their team continue to send me personal emails when specifically requested improvements were coming out. Amazing. Unheard of in today's can't even reach a person or maybe you can if you go through all these options but then again it's just a chat or a number either way you will wait and maybe not even get the answer you were looking for world.

Cons: Due to the variety of things the system does it takes a little while to enter all information. Keyboard shortcuts could really help the system out. I know they did work on some and launch them but it wasn't as much control as I was hoping for.

Just out of this world GOOD!

Nov 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super friendly support who have a sense of humour and aren't reading from a script, their features are beautifully crafted, bug fixing is done in no time flat, it's simple to use and navigate thanks to a hierarchy approach of getting around, the pricing is unbelievably cheap for the quality - shall I continue?

Cons: They don't have BitBucket integration, calendar sync or recurring tasks HOWEVER all will be available within 2-3 weeks.

Overall: It has single handedly made me productive. I'm a stay-at-home dad and business owner so clarity and order are what I need to ensure I do the best job I can for my family and clients. ClickUp has made my life ordered and simple to manage.

Great New Product!

Feb 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The look and feel sets ClickUp apart from others I have see. -I've emailed their support team and they are willing to add features my team needs!

Cons: They are pretty new compared to others who have been around a while. -I'm trying to figure out if they are geared towards Startups or Enterprise?

Overall: It¿s fun being one of the first to use a new company that has solved the problems in this industry!

PROS: -The look and feel sets ClickUp apart from others I have see. -I've emailed their support team and they are willing to add features my team needs!

CONS: -They are pretty new compared to others who have been around a while. -I'm trying to figure out if they are geared towards Startups or Enterprise?

Vendor Response

by ClickUp on February 21, 2017

Thank you Faye!

Great tool for a good price

Oct 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I just like how easy ClickUp is to use. Iphone app is great too. Very affordable and they were quick to give me a discount!

Cons: I need reminders and recurring tasks. The good news is both our on their public roadmap to be released soon

Overall: Great software for a good price!

Perfect for construction management

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The platform is great for handling various projects in a single client, various clients with single projects, and projects with dozens of subtasks.

Cons: The platform is very simple to use. But since it has a lot of features, and the developer always adds new ones each month, it's hard to keep up. But that's not a dislike. Maybe a short "how to" video should be released with every new feature.

Overall: We save a lot of time working with project management.

Much better than paying for worse products

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price! I was paying for Basecamp, and now paying way less for ClickUp. I like the three different views to look at your information and assigned comments are awesome.

Overall: Awesome tool that we enjoy using.

Save time.

Make less mistakes!

Glad I found ClickUp. It allows me to customize my workflow, and work with the team effeciently

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: 1) Able to categorize every single task thoruoughly
2) Allows you to disect big tasks into subtasks
3) We were able to easily deploy the tool across every department in our company (Marketing, Sales, Development)

Cons: 1) Missing detailed reporting, but after a breif conversation with their friendly customer service representative, it seems like they're working on it for the next release.
2) Gantt Charts are a big thing for us, but i heard that they're releasing that feature in their next update as well at the end of August.

Overall: Unionize our company and keeping everyone on the same page.

We are more productive then ever at Barrick since making the switch

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I'm a big fan of the "assign comments" and turn them into task. I also enjoy the different views to manage my team and ensure they are making progress each day. So far this tool has everything we need!

Cons: There are a few workflows I wish they had. I reached out to the CS team who said they will update much they have it, I'll comment more after.

Overall: We recently switched over to ClickUp due to lack of organization with other tools. Work was getting lost and projects simply were not getting done. Now we can assign comments and turn them into task. I can use the different views to manage my team and ensure they are making progress each day.

Amazing project management software that continues to improve each week!

Dec 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The new features that are released all the time. I love seeing so much time put into improving something that I use daily!

Overall: Great software to keep up with recruiting. We can add in new prospects and keep up with their progress with ease!

Beta user and had a good experience overall. Got to know the team and the platform

May 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The UX and the features. Being able to assign comments sounds simple but it is pure genius. It keeps us on top of so many things that used to be labeled as "should dos". The multi task management is nice too because I have a large team and get tired of doing things one by one.

Cons: They do not have an intergration with Box. Not a huge deal because they allow unlimited storage, but it would be nice to be able to quickly share my documents through Box with clients.

Overall: Able to turn more talk into action items with ClickUp than any other project management software. We enjoy using it too!

So far, beyond great.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ClickUp thinks BIGGER. Thinks growth. Their project management and productivity software has several tiers of hierarchy for project organization and TONS of features. I'm still learning all the time. their customer support is informative and front of mind without being overwhelming. And they helped me with my move from another company that left everyone out to dry.

Cons: Thus far I have not found anything that I don't care for. There seem to be a lot of automatic emails until you dial it in for your needs. But I appreciate the accountability.

Fantastic, versatile, robust app with a few minor drawbacks that will soon disappear

Jun 19, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ClickUp is a wonderful productivity app. Flexible and great for collaboration. Easy to use and really customizable. Their support is top-notch. Every question I've asked (and I've asked several) has been met with a kind, speedy reply!! I'd recommend ClickUp to anyone.

Cons: ClickUp has a steep initial learning curve that has more to do with project mgt. philosophy than the app itself. Once past that, it's a great program with a few obvious feature gaps (like lack of ability to print/export).

Overall: Flexibility, customization, collaboration.

Will never go back

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Assignable comments and image markup tools (pleasing design and reliability are nice too)

Cons: There is no internal chat (other than comments on tasks)

Overall: The first management platform that delivers on all of its promises. Exceptional design and professional features that allow you to do as much or more as any other tool. Our web design team was hesitant to adopt another new system, but we are already getting so much more work done. Everyone loves it! I highly recommend you give them a try (the free forever version makes this easy to do).

Recommendations to other buyers: This is a young company, but I truly think ClickUp has the most potential for excellence of any tool I have used

Great platform for managing your team. Easy to Adopt

Oct 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Pros:

-Friendly team
-Customizable
-Different Views
-Features

It's hard to beat great customer service and many features!

Cons: Cons-
Missing Gantt Chart

Nice platform and easy to use. Different from all the other options I have tried so far

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love not being stuck to one view like I am with all the other options. Clickup allows you to view the same information in three different ways. This allows me to move and view task much easier than everyhing else I have tried so far.

Cons: They do not have Gantt charts yet but it it is on their public roadmap for July. Other than that I have had a great experience with Clickup!

Overall: A better way to view my day to day action items. This software keeps me on top of everything and allows me to also easily communicate action items to others.

A few features and improvements away from being the best solution in my opinion

Jul 19, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: To me project management software is all about how the tool helps your organize and take action on your work. ClickUp does an amazing job at taking care of customers as well. I've never received faster answers to questions and help than I have since joining.

Cons: The only issues I have with ClickUp are:

1) It can be a little hard to understand the organazational setup at first.

2) They are still building a few things that I need. They are building fast though!

Overall: Strong product that I will be patient with

New tool. Good Design. Great Support team

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its refreshing to see a new type of project management tool different from the similarity of most other options. The design has a lot to be said for as does the support team. I enjoy using their platform and never hesitate to reach out if I have any questions.

Cons: I wish I could only have three levels of organization rather than four just because it is a little confusing at first. I see where for larger teams though this could be helpful.

Overall: More organized work day with less questions about productivity.

Good tool for my small team

Mar 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Great looking tool and has everything I need. My team enjoys using it and its easy for me to track how other teammates are doing.

Cons: I was a little confused at how to use the tool overall at first.My only message would be for them to perfect the on-boarding a little more while in Beta.

Overall: I'm a Beta user of ClickUp and a fan so far. It took me some time to learn but I'm getting more comfortable with it each day. It seems to have most everything and the app works really well. Once ClickUp improves their on-boarding they will be set.

Recommendations to other buyers: Give the Beta a try!

Good for a new tool. I have a feeling they will be great as they grow

Jul 12, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The design is hard to beat. I've tried almost every PM software and ClickUp looks great. They also have some really cool new features I haven't seen elsewhere.

Big fan of how responsive they are. Extremely friendly and always respond to me in no time. You can email call or even text their customer service reps.

Cons: They just simply don't have everything I need at the moment. I see most everything on their roadmap so I'll try to hold out for everything to be built.

Capterra-loader

Promise be better than trello, but his support is like a bad bot

May 02, 2018
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The features, it has all features that trello doesn't has, and more that you never think will need.

Cons: His support for onboarding, the guy that was assigned to me, solved all my questions without read and understand it.
The other girl, was interested in said that got an award for best customer support on Capterra, that on try recover a paid customer by a bad support

Overall: Discover a tools better than trello, and that california startups are more concerned about an award in capterra that in had a paid customer.

Happy User!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -The best part of the tool is the organazation levels. You can create as many teams and projects as you like, and also add subtasks within task.

-I'm also a big fan of how you can customize everything. Projects teams and all.

Cons: The only issue I can find is that sometimes the organisational level can be a little hard to understand at first. They might need to change the names or improve the onboarding to show this a little more.

Overall: Perfect tool for staying on top of our projects.

Very different from all the other options, in a good way!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: definitely the features such as assigning comments, creating mockups, and custom status'

Cons: I wish they had a few more integrations but they do have the most important ones.

Overall: I run my own website and after hiring a few more people recently, I knew that I needed another way to manage my employees that is better than Excel. I'm trying out about 5 at the moment and a fan of ClickUp so far.

They have some features such as assigning comments, creating mockups, and custom status'. I do wish they had a few more integrations but they do have the most important ones.

Clickup works well and my team isn't arguing about our project management for once. Success!

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ClickUp seems to understand the frustrations and issues developers and everyday users have had with project management. The design is great, the tool is easy to use and they have some awesoem features. The intergration with Slack is awesome!

Cons: None so far but I've only had the BETA version a few days. I wish they had a calendar feature I haven't been able to find that yet.

Overall: The integrations are great and the features work perfect for my team and I. Very pleased with the product so far!

This is the most personable company I have ever dealt with!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The majority of my interactions with companies make me feel as if I'm talking to robots. ClickUp speaks to me in the same way I talk to my friends. Oh yea I guess I should talk about the product. Very clean and easy to use. I was able to roll ClickUp out to my team in no time. Assigning comments and adding watchers is really cool and something I haven't seen before.

Overall: I found a simple and straighforward tool that gives me everything I need to manage my team!

My team loves ClickUp!

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The first thing I love is how ClickUp communicates with you. You are greeted with a personal rep as soon as you sign up and you can call them anytime. I called mine 4 times within the first 2 days! We also enjoy using it and are much more organized than we used to be

Cons: The only issue I can find is that there are some features that are missing. They are coming soon and I love the tool so its worth the wait

Overall: Great product and perfect for organazation

Hard not to love where this tool is going

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I personally love the way everything is setup and I how can go about my day using ClickUp. It is designed to be customizable and that is easily my favorite part.

Cons: Needs some KEY features and they need them soon. I'm being impatient because they are showing as "coming soon" on the site. That being said it's hard to work without burndown charts.

Overall: I now have a aclean process to share and edit my proposals which allows me to follow up with others and push out my work faster.

Honestly the best treatment I have had from a tech company for a while, or any for that matter!

Jun 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: ClickUp is what project management has needed. Easy to use and learn, gives you the ability to customize the platform, and the customer service goes above and beyond! I literally requested due dates and they added the feature within a week!!

Cons: It was that they did ont have due dates, but this has been taken care of. Seriously heard back from the client success team in 20 min and they gave me the expected date of completition, and hit it!

Happy Beta User

Feb 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The assigning comments is one of my favorites. Our team use to lose so many action items in the comments. I also love the look and feel of the entire tool!

Cons: I think they need some more enterprise features. When I emailed them about this they quickly responded that it was already on the roadmap!

Overall: Clickup is perfect. I was able to try it in the beta, and it just keeps getting better. I LOVE assignable comments!!! Keep updating!

Recommendations to other buyers: They are in Beta and still giving it away free for a short time!

Capterra-loader

Project Management Tool with great features and zero bloat.

Jun 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, easy to pick up, integration-friendly, and beautiful. This is the only tool I've been able to get both my Family and Colleagues to adopt, happily.

Cons: I like it all, but it's not as mature as an Asana, Wrike, etc. -- for me, this is a good thing. If you're used to the heavier players, though, it's not the same.

Overall: Goal-setting and tracking, project management, team management, task management, reporting, price-friendly, and awesome collaboration.

Two week BETA user and big fan of ClickUp. Pumped for the full version!

May 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can set custom statuses for my team. This feature makes it easy for everyone to be on the same page and to stay on top of progress. Also, I can have mutiple assignees for a task and set watchers, which I could not do with my previous tool.

Cons: They are missing Gantt charts at the moment. I emailed in and they were very friendly and let me know that they would have this feature soon!

Overall: Saving time and more on top of my team!

Refreshing to see a new solution unlike all the others

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Big fan of the UI. Both the app and software are easy to understand and use. Very fast and not buggy at all.

Cons: Missing a few features we need. I'm excited to see how quick they can build what we need.

Overall: We are a large company and we have a lot to get done. Our development team has tried 4 different options in 2016 and none have had everything we need. ClickUp doesn't have everything we need either, but they are the first that everyone enjoys using and have pledged to begin working on what we need!

Amazing and only getting better

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact new features have been coming out since I joined is just great. Every few weeks I seem to hear from the success team telling me a new feature or integration has been added! Great look to the product and everything works well.

Cons: Clickup can seem complicated when you first login, but once you undestand the structure of how everything works you can really get organized.

Overall: A great tool that keeps improving as I use it!

I thought I was going to have to build my own too, until I found ClickUp

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Every other tool seems to be lazy about what they need or don't seem to listen to the customer. ClickUp adds a lot of the little things people have been asking for. The design and speed are also great.

Cons: Still need gantt charts, which is a big problem because may clients ask about us about them. The good news is that they along with much more are on their roadmap

Overall: A fresh new way to get work done. Happy team and happy managers.

Doing this review for my customer service rep :)

May 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the option for both custom and simple statuses. We've been trying to get our sales team to use PM software for years and this option seems to finally be a solution.

The little things are nice too. Multi task management allows me to assign multiple task out to others rather than one by one.

Overall: A new faster solution that helps me stay on top of my team. Also a tool that I can get our sales team to actually use!

Amazing to use but could use more features

Mar 13, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Design and ease of use. Unmatched in this department by far. I picked up how to use it in no time.

Cons: There were some features I need that they do not have yet. Thankfully they are new and I'm sure they will get there!

Overall: I'm a fan of this tool and really enjoy using it. All other PM Software that I have come across are just not easy to use, and ClickUp did a great job here. My quick concern I want to let everyone know about is it's lack of some needed features.

5th PM Software I've tried in a month, and happy to say I will not have to go look for number 6!

Apr 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All the awesome features!

-Rich Editing
-Being able to assign comments
-Creating mock ups

Cons: There were a few things I didn't understand at the beginning but the customer service was polite and quick to help me!

Overall: I've had more issues than I can count with project management. ClickUp seems to understand the common mistakes many of the other options have. My favorite part about the tool is the little features they have added that save me time.

Good platform once I figured out the structure

Jun 13, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The UI and overall look and feel. Its nice to see a product management tool that actually looks like it was made in 2017 and not 1990 like most of the others.

Cons: ClickUp was a little confusing at first. Their overall structure of teams groups and tasks was confusing when first logging in, but makes much more sense after getting some help from the CS team.

Overall: A new way to organize my day and assign tasks.

Agenda's made easy

Jun 20, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: What I like most is the ability to assign individuals tasks and due dates. Then within those tasks I can add reading material and other sources. Everything is in one simple place.

Cons: My least favorite thing about the software is the design. I think it could be made to look a little more classy/business savvy. Honestly though, it isn't bad; just something that I would change.

Just amazing tool, i love it.

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how ClickUp is organized. Click Up, by contrast, claims to include all the features made possible with popular integrations providing users with deep functionality that fits naturally into their workflow.

Cons: No business can operate using only project management software. You need to combine all kinds of tools to get a business running online in an effective way.

By far my favorite project management tool there is

Jul 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design, organization and features are way beyond any current platforms! There is no question that ClickUp has solved everyone's common frustrations with project management.

Cons: I have no complaints so far. The few things they were missing are on the roadmap and I'm impressed with what they have added so far in such a short time.

Overall: More productivity and the best project management tool out!

Capterra-loader

The most scalable and responsive task management solution

Jun 20, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Responsiveness and listening to the development team. And the constant evolution of the application.

Cons: The lack of French translation of the solution. The inability to properly manage members and rights. No instant Chrome notification . Several small features, but that should all happened soon.

Overall: Management and discussion of tasks between team members. Tracking advanced projects for our customers

My team at LinkedIn is impressed

Mar 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ClickUp will work for any type of team. My favorite part is honestly the design. It looks awesome and is very easy to use.

Cons: I wish ClickUp would add in a time tracking feature!

Overall: I work on a medium sized team at LinkedIn and we were tasked to try new tools in the PM space. We found ClickUp on www.taskreports.com and could not be more impressed. I truly appreciate the attention to detail and how much effort was put into the design.

Best Customer Service!

Dec 03, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product but I'm truly impressed by how friendly and effective the customer service team is. They are SO nice. CU has a lot of features and seems to have big goals for how many more they want to add.

Cons: They could have a few more integrations but they just released their API so that should improve everything in that area.

Overall: Amazing support team to help with anything I need!

our team is getting more done since the switch!

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: the elegant design and dashboard are my favorite parts of clickup

Cons: onbaording was a bit confusing but one of the reps walked our team through and we have no issues at all now

Overall: our team of 8 just switched to clickup from mavenlink and we could not be more pleased. it is elegant and the dashboard makes it easy to keep up with our work. meetings have also been smoother and easy to run with the functionality.

Recommendations to other buyers: give it a try!

A+ for user experience - Just missing a few things

Aug 27, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to enjoy a tool is important for me with anything I use. I enjoy the platform on bot the web and phone app. Usually with others one is lacking but not here.

I also liked how the onboarding allowed me to teach myself rather than forcing me through something I didn't want to do.

Overall: Project Management with an awesome user experience

Great tool and very receptive company!

Jul 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Even while looking at the product, I was really impressed with how fast ClickUp got back to me. They also built out a feature I requested within a week! Design looks amazing and the tool is intiutive.

Cons: They are new so they have some more things to figure out. I saw a bug or two but again they responded quickly and followed up when fixed.

Click up is really great for task tracking.

Mar 08, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This system had a really good ios and online interface, tracked tasks and was simple to assign tasks and sub tasks with a few clicks!

Cons: at the time we tried it a month or so ago there was no integrated calendar, I am now told that that they fixed that issue! Unfortunately we had already integrated out team into another system by then.

You many not have heard of ClickUp but I suggest trying it out

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Mainly I like that it's different. ClickUp is setup to alalow you to workin your own customized way and allows you to make anything actionable within the tool.

Cons: I like to use a calendar view when I work, especially for setting due dates. They created the due dates feature which is great, now I'm just waiting on the calendar view.

Good for simple and complicated projects

Jul 04, 2017
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Good for both your personal and business use.

-Not hard to learn.

-Cana customizes different features for what you use and don't use.

Cons: -Missing some features.

-Needs Gantt charts

-Newer tool and have seen a few bugs. Customer serivce is quick to fix though.

Overall: Allows me to organize both my personal and business life.

Good tool but still shopping around

Apr 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Great look and feel to the product.

-Useful and easy to understand

-VERY nice customer service team

Cons: -Needs more features and integrations

-Want to give some more established tools a try before making a decision

Overall: My team is growing and tasking them with email is not working at all anymore. I've been trying my options here and think ClickUp is a solid tool. I still feel safer going with some more established products that I've heard of before. That being said I can see why they are rated high on many sites. The tool is clean looking and they have an amazing customer support team.

AMAZING!

Jun 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is a great, feature-rich product! The support team is amazing and willing to assist whenever! They are also very interested in new ideas to boost the product.

Cons: I can't think of anything, the team does a great job at pushing out new and amazing features on a pretty regular basis.

Overall: This is a great

Every option out has a fatal flaw that holds me back. ClickUp has everything created or on the way!

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Really cool features that not many others have and awesome communication when I reached out. Design is great too!

Cons: They are missing some features like calendar integration and more, but I called them and they have these on the roadmap!

Overall: Life is much easier when trying to keep up with my task and display progress to my colleagues.

Much cleaner and easier to use than ZenKit

Jul 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool has most all of needed features. They are very straight forward and pricing is affordable.

Cons: I got a little confused during onboarding. I wasn't sure where to add or organize my tasks. I was able to get a walkthrough quickly from a rep and figured everything out.

Overall: Increase in productivity and organazation

Needs a little more, but great tool!

Jul 13, 2017
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that I can take action with any part of the tool. Assigned comments are great and allow me to task and keep any one I work with accountable.

Cons: I need templates and task dependencies. The team says they are on the way and I greatly look forward to it.

Overall: Consistent actionable items and an organized workflow