# ClickUp Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about ClickUp Software - reviews, pricing plans, popular comparisons to other Project Management products and more. Source: https://www.capterra.com/p/158833/ClickUp --- # ClickUp Software Review 2026: Features, Integrations, Pros & Cons Last updated on April 15, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClickUp ## What is ClickUp? ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. ## What is ClickUp used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 4,584 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive team collaboration hub Productivity-focused task management Frequent slowdowns and lag Limited and unreliable mobile app Starting price $10 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Business Management / 2026 - Project Management / 2026 - Task Management / 2026 - Time Tracking / 2026 - Advertising Agency / 2025 - Agile Project Management / 2025 - Gantt Chart / 2025 - Idea Management / 2025 - Kanban Tools / 2025 - Product Lifecycle Management / 2025 - Product Management / 2025 - Project Planning / 2025 - Project Portfolio Management / 2025 - Remote Work / 2025 - Resource Management / 2025 - Strategic Planning / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClickUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clickup.com/&name=ClickUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClickUp 4.6 (4,584) VS. [4.4 (15,371)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting Price $10 Per User, Per Month Starting Price $7.91 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4,578) Ease Of Use 4.1 (9,242) Value For Money 4.6 (3,526) Value For Money 4.3 (6,913) Customer Service 4.5 (3,189) Customer Service 4.2 (6,210) ## ClickUp alternatives [4.5 (13,574)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.6 (6,037)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (2,992)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,508)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) ## FAQs about ClickUp Overview ### What problems does ClickUp solve? ClickUp solves scattered task ownership, siloed project information, manual status reporting, and poor visibility across deadlines, dependencies, files, and team updates. Project managers, marketing teams, editorial staff, remote teams, and operations leaders use it to centralize work, automate reporting, coordinate multi-step projects, and reduce status meetings, email chasing, and tool switching. Answer based on 2473 reviews Overview ### Which roles and teams benefit most from ClickUp? ClickUp is most used by business leaders, project managers, and cross-functional teams that need centralized planning and execution. Executives and owners use it for visibility, goal tracking, and operational oversight, while marketing, product, engineering, design, consultants, and freelancers rely on it to manage tasks, timelines, collaboration, and client deliverables. Answer based on 4572 reviews Overview ### What company size and industries is ClickUp built for? ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, leadership, and enterprise organizations, but 83% of reviewers come from small businesses. Its strongest industry fit is Marketing and Advertising at 13%, followed by Information Technology and Services at 10% and Computer Software at 9%. Answer based on 4583 reviews Features and Usability ### What are the key features of ClickUp? ClickUp includes core project management features like task management, task tracking, custom statuses, and multiple views such as List, Calendar, Table, and Gantt. Differentiating features include customizable dashboards, workflow automations, time tracking, docs and whiteboards, plus team collaboration tools like comments, @mentions, and file attachments. Answer based on 1426 reviews Pricing ### How much does it cost and what fees or limitations are included? ClickUp offers a free version, while paid plans start at $10/user/month for Unlimited or $7 billed annually; Business costs 19 monthly or 12 annually. Reviewers often call the free plan useful for small teams and startups, but note storage caps, user limits, and some features like Timesheets or Google SSO requiring paid tiers. Answer based on 884 reviews Integrations ### Which third-party tools and platforms does ClickUp integrate with? ClickUp integrates with over 90 third-party tools, including Slack, Jira, Trello, Google Calendar, Google Drive, Gmail, Microsoft Outlook, and GitHub. Reviewers also mention Zapier, Notion, Todoist, and Microsoft Teams, covering communication, file storage, calendars, email, and development workflows. Answer based on 1034 reviews Getting Started and Support ### How easy is it to onboard and train a team on ClickUp? ClickUp offers in-person training, live online sessions, webinars, videos, and documentation, which helps teams learn basic workflows quickly. Reviewers say everyday team members often pick up core tasks fast, while admins, new users, and less technical users usually need more time to configure features, customization, and more complex workspaces. Answer based on 422 reviews Getting Started and Support ### What customer support options does ClickUp offer, and how do users rate the experience? ClickUp offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, active, and helpful, with quick follow-up and updates when issues are fixed. Some users mention occasional bugs, lag, and a learning curve, but say support addresses problems quickly. Answer based on 526 reviews ## Who uses ClickUp? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 164 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 164 reviews Administrative 23% Administrative 23% Marketing 19% IT & Software Development 15% Creative & Design 12% Others 31% Top industries Based on 164 reviews Marketing and Advertising 36% Information Technology and Services 32% Computer Software 17% Internet 9% Other 6% ## Pros and Cons Comprehensive team collaboration hub 97% positive reviews out of 446 Most reviewers describe team collaboration as seamless, with real-time communication, file sharing, and centralized task management. Tiffany L Founder, 1 employee. "ClickUp's collaboration tools are impressive. Whether it's commenting directly on tasks, using the built-in chat feature, or collaborating on documents, the platform facilitates seamless communication." Frequent slowdowns and lag 77% negative reviews out of 282 Most users report performance and speed issues, including slow load times, lag, and delayed updates, disrupting workflow. Amanda H Manager, 1 employee. "ClickUp is super slow; it lags, freezes, and takes forever to do anything." Productivity-focused task management 95% positive reviews out of 255 Most users report productivity tools, customizable workflows, and integrated features help teams organize, prioritize, and complete work efficiently. CHARLES K Software Engineer, 11 - 50 employees. "It's a comprehensive project management and productivity platform with extremely helpful features to improve productivity and work efficiency." Limited and unreliable mobile app 40% negative reviews out of 271 Some users say the mobile app lacks features, is unintuitive, and often experiences glitches or sync issues compared to desktop. Cari D Health Coach, 51 - 200 employees. "The mobile version needs quite a bit of work - it's less intuitive and crashes often" Highly adaptable project platform 98% positive reviews out of 132 Most users comment flexibility allows tailoring workflows, fields, and organization to match unique team requirements. Martina R CEO and founder, 11 - 50 employees. "We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform." Recurring bugs and glitches 56% negative reviews out of 227 Some reviewers describe encountering frequent bugs, glitches, and unresolved errors that disrupt usage and require workarounds. Mohammad U Proprietor, 2 - 10 employees. "Occasional bugs and glitches: Like any software, ClickUp may experience occasional bugs and glitches, which can be frustrating for users." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Task Management 4.6 (1,335) 66.44% of 1335 reviewers that rated this feature as important or highly important It gives you comprehensive tools to create, assign, and organize tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration options. Some users report occasional UI sluggishness or confusing priority settings, but most value the organizational benefits. Task Scheduling 4.6 (940) 62.87% of 940 reviewers that rated this feature as important or highly important You can efficiently schedule tasks with flexible views, start/end dates, dependencies, and reminders. Reviewers indicate the scheduling tools support recurring tasks, workload balancing, and team coordination. Some users note limited views on the free tier or minor issues with recurring tasks, but most find it effective. Project Planning/Scheduling 4.6 (894) 65.32% of 894 reviewers that rated this feature as important or highly important ClickUp offers robust tools for planning and scheduling, including Gantt charts, timelines, and templates. Users think the flexibility to set milestones, dependencies, and recurring tasks helps keep projects on track. Some reviewers find advanced options require a learning curve or are less effective for complex projects. Task Progress Tracking 4.5 (841) 60.05% of 841 reviewers that rated this feature as important or highly important With this capability, you can visualize progress using customizable views like boards, timelines, and progress bars. Reviewers appreciate the real-time updates, automated notifications, and flexibility for teams. Some users mention occasional clutter or unintuitive views, but most find tracking clear and efficient. Task Editing 4.5 (621) 63.12% of 621 reviewers that rated this feature as important or highly important ClickUp helps you easily edit and update tasks, including descriptions, due dates, and assignments. Users say editing is intuitive and supports real-time collaboration. Some reviewers mention occasional bugs or slow performance, but overall, they find task updates straightforward and efficient. Multiple Projects 4.6 (611) 64.32% of 611 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously ClickUp 244 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Continuous profile-based stream of news and activity Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage the process of evaluating documents or requests submitted for approval Route documents and other data through one or more stakeholders for review and approval Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes Assign issues and tasks based on availability or required skills A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Automate recording of time to reduce human error The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. A way to visually represent data via blocks the length of which correlates with the values they represent Track billable hours and/or non-billable expenses for work performed Create, manage, and send invoices or bills to customers Group collaboration to solve ideas in a productive and concentrated manner. Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure Create budgets based on historical data and future projections Monitor and track bugs and issues in the system. The creation of a bug/issue ticket, submitted by a team member, customer or end user Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Notifications/alerts for upcoming events or tasks Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Monitor service demand and performance to plan for adequate resources that meet business needs Access and track notes regarding case activities and updates within case files Track and monitor efficient handling of all changes/transitions Manage various distribution channels, build relations with channel partners, and track their performance Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code Provides a channel for team members to share media files, communicate, and work together A way to visually represent data where different categories of items are marked with different colors Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information The ability to create unique content Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Process to track, record, and analyze expenses that occurred over the entire duration of a given project Forecast of the expenses necessary for project completion Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Visualize and analyze customer experience across all touchpoints and channels Add customized logos and colors to align with company branding Alter the layout and content of dashboards Customize data fields to support various needs and use cases Pre-designed layouts that can be customized to match preferences and requirements A document that lists daily activities or maintains a record of all events that happened in a day Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Specify or track the date/time a project, task, etc., is due for completion Track and manage task relationships and dependencies Collaborate on creating a product by sharing and adjusting designs through a shared portal Online forums/groups where users can ask questions, share ideas, best practices, etc. Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads. Store, manage, and track all electronic documents in a centralized location Review and analyze existing information across documents Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Digitally sign online documents Receive and/or send email notifications for urgent updates, requests, or other information Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Convert emails into tasks Monitor and track what your employees are doing Electronic storage of staff/employee contact information and job status in a centralized repository Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Create, save, and store files Public or private sharing of digital files such as documents, audio/video, images, and more Move files across different systems or networks Plan, manage, and track the financial activities of an individual or organization For creative teams and agencies For the intention to be used by developers Supports project management for IT professionals & teams Designed for small businesses Form predictions based on past and present data/trends Automate repetitive tasks such as filling out information or creating certain types of forms Store, manage and track all forms in a centralized location Games or game-like elements to track progress and reward accomplishments Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies Establish measurable goals and objectives and track their progress over a specific period of time Create, design and modify the flow and processes of tasks in a project Allow guests to view the software and interact with users Automates core HR functions such as talent management, employee evaluation and learning management Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued The creation, development, and sharing of potentially innovative new ideas Process of developing, planning, managing, and executing new ideas or innovations Track interaction history by documenting conversations for contacts Inspecting the issue resolution process for compliance with related systems and regulatory guidelines Identify and respond to unexpected problems or failures (ie. "negative events") Schedule and assign issue completion dates and/or times Record and follow the progress of every issue Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle Visualization tool to organize and optimize tasks and track their status at every stage of workflow Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills Tracking the status of previously identified performance measurements Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Identify advertising and promotional sources to be used in marketing efforts Manage the process of planning and scheduling meetings, including agenda creation Communicate using messages within the system Monitor task progress and planned accomplishments to better manage project status Diagram used to organize information in a hierarchical way to show relationships Access software remotely via mobile devices Access the system via a mobile application Observe and track the demand, usage, progress or quality of a system, product, or user Supports simultaneous creation and work on multiple Kanban boards Manage multiple campaigns in one system Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location Different tiers of pricing and billing for different employees and situations Ability to handle several projects simultaneously Identify, track, and respond to negative feedback Drag and drop/visual interfaces that allow non-tech users to build without writing code Allow users to create, edit, and sort multiple notes A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. Track employee and task times without internet connection Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Track employee and task times using internet connection Manage and record overtime hours for hourly employees Level of completion within a task A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Create, fill out, and send performance reviews to individual employees Adjust communications based on previous interactions or personal preferences Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk Predict future data based on historical data sets Share and present designs Arrange tasks based on the level of priority or urgency Visually identify, define, and map all details and relationships surrounding business process models and elements Capture, organize and track product-specific data and information in a centralized location Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment Identifying desired outcomes and important milestones and creating a plan on how to achieve them Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee Document and report the progress of ongoing projects Reporting on how each user, task or process has advanced since its initiation Plan and coordinate all the resources, costs and time needed to execute assignments Organize and schedule projects ClickUp offers robust tools for planning and scheduling, including Gantt charts, timelines, and templates. Users think the flexibility to set milestones, dependencies, and recurring tasks helps keep projects on track. Some reviewers find advanced options require a learning curve or are less effective for complex projects. Identifying critical tasks that make up a project and assigning start and end dates for each Pre-designed project plans that can be customized Measure time to completion or hours worked for projects Monitor the progress of projects from start to finish Create, manage, or update project workflows. Estimate or forecast of a future scenario based on the study of present trends Generate quotes or estimates for customers Preview and make real-time changes in the web content Engage in direct, instant messaging with customers, users, etc. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Set an issue to repeat Set the frequency of a task's occurrence Log and store the source of contacts/leads Planning, scheduling, and overseeing the release of software or system changes into a live or production environment A timeline for taking a project live that outlines what features should be operational at the go-live date Timed notification for any upcoming task, deadline, appointment, or activity Access work applications remotely, for when working away from the office and/or traveling Provide support to your customers and employees remotely over a shared network Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Evaluating and prioritizing change requests that are received while working on the project Enables creation, management, and tracking of product requirements & features during product production/development Process of planning, scheduling and executing the optimal and effective use of human capital across projects Allocate and manage resources, such as employees, equipment, facilities, and other assets Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement Input different types of content and edit text formats, fonts, font sizes, and colors Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties Identifying desired outcomes and important milestones and creating a plan on how to achieve them Set & manage permission levels based on user roles and restrict access to only authorized individuals Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Allow users to access multiple services after entering their login credentials once Track employee skills, competencies, training & qualifications Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Track the amount of money spent on a certain product or with a certain supplier UI looks like a spreadsheet Identifying the tasks to be completed and the people to complete them during a set period of time Define the exact requirements needed by all stakeholders in the requirements process Track the status over time for a request, process, asset, or transaction At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them Split and manage tasks into individual components Manage all supplier data and operations Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. Gauge satisfaction and receive information for improvement and success Attach digital tags to documents and assets for identification, search, or monitoring purposes UI looks like task board ClickUp helps you easily edit and update tasks, including descriptions, due dates, and assignments. Users say editing is intuitive and supports real-time collaboration. Some reviewers mention occasional bugs or slow performance, but overall, they find task updates straightforward and efficient. Import tasks from external sources It gives you comprehensive tools to create, assign, and organize tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration options. Some users report occasional UI sluggishness or confusing priority settings, but most value the organizational benefits. With this capability, you can visualize progress using customizable views like boards, timelines, and progress bars. Reviewers appreciate the real-time updates, automated notifications, and flexibility for teams. Some users mention occasional clutter or unintuitive views, but most find tracking clear and efficient. You can efficiently schedule tasks with flexible views, start/end dates, dependencies, and reminders. Reviewers indicate the scheduling tools support recurring tasks, workload balancing, and team coordination. Some users note limited views on the free tier or minor issues with recurring tasks, but most find it effective. Add labels or tags to tasks Allow multiple team members to edit and work on the same document Organizing a group of people to accomplish a task Create, save, and re-purpose templates for emails, forms, etc. Sample files or documents that could be customized as needed or used as is Organize customer data and accounts by user or geography Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards Set up connections to third-party platforms to improve business processes Track, manage, or resolve user requests and IT incidents/issues Track and manage employee's work hours to improve payroll accuracy Log and record hours worked and costs spent to assist in billing and invoicing Track and manage employee time-off, vacation, and sick leave requests Measure and track time including hours worked and paid time off (PTO) Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation Manage a detailed schedule of a product plan Track the amount of time spent on a job or task A digital list of items that need to be completed Track and document the history, application, or location of an item or activity Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch Track the frequency of asset usage Request, track, and manage time off requests and vacation time Track revisions and updates made to files and navigate between different versions Chat with your counterparts over the video in real time Create, design, and visually represent processes within the software Graphical representation of data or processes SaaS, web-based, online deployment Allows multiple users to simultaneously annotate on a digital whiteboard An extended application or connector that enables users to perform additional services with their current set of tools Alter the default workflow to meet your organization's needs Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.6 (4,578) 4.6 Based on 4,578 reviews ## Pricing Value for money 4.6 (3526) Free Version [View pricing plan details](https://www.capterra.com/p/158833/ClickUp/pricing/) Free $0.00 It includes: - 100mb Storage - Collaborative Docs - Email in Clickup - In-App Video Recording and 24/7 Support - Kanban Boards - Native Time Tracking - Real-Time Chat - Sprint Management - Two-Factor Authentication - Unlimited Tasks Unlimited $10.00 Per User,Per Month It includes: - Agile Reporting and 24/7 Support - Form View - Goals & Portfolios - Guests With Permissions - In-App Video Recording - Resource Management - Teams (User Groups) - Unlimited Custom Fields - Unlimited Dashboards - Unlimited Gantt Charts - Unlimited Integrations - Unlimited Storage Business $19.00 Per User,Per Month It includes: - Advanced Public Sharing and 24/7 Support - Agile Reporting - Custom Exporting - Kanban Boards - Unlimited Teams Value for money 4.6 (3,526) 4.6 Based on 3,526 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3189) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,189) 4.5 Based on 3,189 reviews ## User reviews Overall rating 4.6 Based on 4,584 reviews Filter by rating 5(3182) 4(1181) 3(171) 2(28) 1(22) Mentioned topic Sorted by most recent EB Erica B. COO Information Technology and Services ### "Helped my team stay organized" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 24, 2026 Pros I like how flexible it is and I can customize workflows however I want. The collaboration features are very helpful for me and my team to stay organized. Cons It takes time to fully understand as there are so many options and settings. I noticed minor lag when working on larger projects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Project Manager Management Consulting ### "Easy to transition into ClickUp without similar experience" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 17, 2026 I have had a really good experience since starting to use ClickUp in October 2025. I came from a role which had never used a system like this and after a few weeks it all felt very natural to use. I used customer support once and got an answer i was after straight away too. Pros I like how seamless it works between desktop, mobile and tablet. I also like how I can set tasks for people and have different views for field staff, invoicing etc. Depending on the view only suitable information is displayed without information overload. Cons That some of the ClickUp AI features aren't standard. I really liked the automatic notetaker which recorded and gave a summary of notes even when i wasn't active in the meeting. It would go on my behalf. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Shyam Kishor P. Developer Information Technology and Services ### "Incredibly Powerful for Collaboration, but Expect a Steep Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 16, 2026 ClickUp is an incredibly flexible, feature-packed hub that handles project collaboration and automations beautifully. However, the learning curve is quite steep, and the interface can feel overwhelming with options at first. It offers great value for tracking work, but it requires patience during the initial setup phase. Pros I love how incredibly flexible ClickUp is as an all-in-one hub for project and team collaboration. The ability to customize dashboards, view tasks in multiple ways (like lists or calendars), and set up custom process automations has completely transformed how I track my work. It offers massive value for money given how feature-packed it is. Cons The learning curve is incredibly steep, and the user interface can feel very overwhelming and cluttered when you are first setting things up. Because it does so much, it took me a long time to figure out the best workflow without getting bogged down by the sheer number of options and occasional minor lagging issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MC Miracle C. Owner Retail ### "A Flexible All‑in‑One Workspace" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 16, 2026 My overall experience with ClickUp has been positive. Once I got past the initial learning curve, it became a powerful tool for organizing projects, tracking tasks, and collaborating. I appreciate how customizable it is and how it centralizes so much of my work in one place, even though it can feel a bit complex at first. Pros I really like how ClickUp brings everything into one place. The ability to customize views, create detailed task workflows, and collaborate with my team in real time makes it much easier to stay organized. I also appreciate the flexibility of the platform I can start simple and then add more advanced features as my projects grow. Cons What I liked least about ClickUp was that it can feel a bit overwhelming at first. There are so many features and options that the learning curve is steeper than I expected, and it sometimes takes extra time to figure out where things are or how to set them up correctly. Once I got used to it, it was fine, but the initial setup and onboarding could be more intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. NK Nathan K. Owner Information Technology and Services ### "Becoming the Best Productivity Manager Tool" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 May 7, 2026 After getting past the initial overwhelm of all that is within the app, the use cases and versatility are quite deep. Overall, I loved using the app and felt like it could be a game changer for a team or solo company. Pros This is seriously one that would be enjoyable to open every day. An all-encompassing tool that prevents context switching at a price that is more than affordable. Click Up also has a great and responsive customer service, even though they are designed for teams they worked very intentially with me who is just a solo business owner. Cons I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up. Alternatives considered [Linear](https://www.capterra.com/p/10026109/Linear/) [monday.com](https://www.capterra.com/p/147657/monday-com/) [Loom](https://www.capterra.com/p/191187/Loom/) [Notion](https://www.capterra.com/p/186596/Notion/) Reasons for choosing ClickUp ClickUp could do it all if I learn how to build the system right Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User HR coordinator Design ### "Love ClickUp" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 3/10 May 7, 2026 I love CU. I find it to be better than other softwares ive used and it also has so many used too. Worth every penny Pros I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees Cons I don’t like how somethings that are changed on CU affect other things and it’s not very straightforward when you make those changes Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JL Jerry L. Lead Project Manager Computer Software ### "All-in-one project management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 6, 2026 Pros I really like the AI-assisted chatbot that helps me to summarize tasks, track project updates, and find tasks that are duplicates and stuck. Cons The vast number of features, menus, and buttons can make the platform difficult to learn and overwhelming to set up sometimes. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LS Louis S. CTO Real Estate ### "ClickUp is a powerful all in one platform for project and team collaboration" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 6, 2026 We use ClickUp as our central hub for project collaboration and operational follow up across teams. It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility. The biggest value is flexibility: you can adapt lists, views, and custom fields to match different workflows (support, projects, recurring operations, and more), while keeping everything connected. Pros Extremely flexible for different teams and processes (projects, support, ops) Strong project and team collaboration: comments, @mentions, docs, shared views Great visibility with multiple views (List, Board, Calendar, Gantt, Timeline) Automations reduce manual admin and improve consistency Good reporting options via dashboards and custom fields Centralizes work that would otherwise be split across many tools Cons Learning curve for new users because the platform is very feature rich Requires governance and standards (statuses, custom fields, naming) to stay clean Some configuration choices can feel complex (permissions, automations, views) Performance can depend on workspace size and how much customization is used Notifications can become noisy until properly tuned Switched from [Jira](https://www.capterra.com/p/19319/JIRA/) [Trello](https://www.capterra.com/p/211559/Trello/) [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) We made the switch to centralize work in one platform and improve visibility across teams. Before ClickUp, our projects and operational follow up were split between multiple tools (tasks, documents, planning, and communication), which created duplication, inconsistent tracking, and limited reporting. ClickUp offered the flexibility to standardize workflows, automate repetitive steps, and provide a single source of truth for priorities, deadlines, and ownership. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reasons for choosing ClickUp Flexibility / spaces easy of use features Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Agnes Serwaa A. Marketing Real Estate ### "A very flexible to use and customise work management tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 6/10 April 29, 2026 I wouldn't put it among the very top-rated work management tools but it's still a really good tool to use Pros I love how customisable it is; it makes it very easy to adapt it to various workflows or structures. Cons The interface is still quite overwhelming, and it usually slows down a little; I'm guessing it might be due to some unresolved bugs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CL Christy L. Director of Human Resources Education Management ### "ClickUp Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 April 29, 2026 Overall, we like ClickUp and it is a great all in one platform that is highly versatile to our needs. Pros I use ClickUp's free version - it is perfect for my small team managment team of 12 directors. We like that is is very customizable to our needs. Cons In the beginning it took some of users a few weeks to get a full understanding of how they wanted to use ClickUp. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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