Who Uses This Software?

Teams that want to work smarter and more efficiently on a masterfully intuitive platform.


Average Ratings

296 Reviews
Support Value

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
    See pricing details
  • Pricing Details
    Unlimited Everything
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • ClickUp
  • clickup.com/
  • Founded 2016
  • United States

About ClickUp

ClickUp is a beautifully simple and intuitive platform for managing every project imaginable. ClickUp's core purpose is to remove the frustrations, inefficiencies, and disconnect caused by the current project management ecosystem. Perfect for those who find other project management platforms either too simple, or too complex, ClickUps exceptional design and user experience echo what Slack did for communication.


ClickUp Features

  • Agile Methodologies
  • Budget Management
  • Client Portal
  • Cost-to-Completion Tracking
  • Customizable Templates
  • Gantt Charts
  • Idea Management
  • Kanban Board
  • Milestone Tracking
  • Portfolio Management
  • Resource Management
  • Time & Expense Tracking
  • Traditional Methodologies
  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Activity Dashboard
  • Brainstorming
  • Collaboration
  • Creator Tracking
  • Idea Ranking
  • Project Tracking
  • Status Tracking
  • Bug Tracking
  • Issue Management
  • Milestone Tracking
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritization
  • Product Roadmapping
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Supports Agile
  • Supports Scrum
  • Task Management
  • Testing / QA Management
  • Time & Expense Tracking
  • Budget Management
  • Collaboration
  • Dashboard
  • Issue Management
  • Milestone Tracking
  • Portfolio Management
  • Project Planning
  • Requirements Management
  • Resource Management
  • Status Tracking
  • Task Management
  • Time & Expense Tracking
  • Collaboration
  • History Tracking
  • Prioritization
  • Status Reporting
  • Summary Reports
  • To-Do List
  • Traceability
  • User Defined Attributes
  • Capacity Management
  • Data Visualization
  • Demand Forecasting
  • Drag & Drop
  • Employee Scheduling
  • Filtered Search
  • Resource Allocation
  • Skills Tracking
  • Utilization Management
  • Collaboration Tools
  • Create Subtasks
  • Gamification
  • Gantt/Timeline View
  • Mobile Access
  • Percent-Complete Tracking
  • Recurring Task Management
  • Reporting/Analytics
  • Spreadsheet View
  • Task Board View
  • Time Tracking
  • To-Do List View
  • Activity / News Feed
  • Calendar Management
  • Chat / Messaging
  • Discussion Threads
  • File Sharing
  • Push Notifications
  • Search
  • Surveys & Feedback
  • Task Management
  • Video Conferencing
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Employee Database
  • Mobile Time Tracking
  • Multiple Billing Rates
  • Offline Time Tracking
  • Overtime Calculation
  • Timesheet Management
  • Vacation / Leave Tracking
  • Access Controls/Permissions
  • Business Process Automation
  • Calendar Management
  • Compliance Tracking
  • Customizable Dashboard
  • Document Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Task Management
  • Third Party Integrations
  • Workflow Configuration

ClickUp Reviews Recently Reviewed!


Capterra loader

Best Project & Task Management out if dozens I've tried

Jul 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I wasn't even asked to write this review, I just like the software so much I wanted to give some appreciation to the team behind it and also help others find the product.

1. Awesome design - I really like my software to have a good interface, and ClickUp has the best I've seen. Elegant, clean, non-cluttered, intuitive, functional.

2. Flexibility - you can organize your work however you see fit, while giving you all the building blocks to do so. I, for example, created just one project inside of ClickUp for all my ongoing Website Design & Dev. projects, each of them being a list inside that project. I still have enough depth because of sub-tasks ans check-lists. Also, I have two more lists called Admin (for admin tasks) and General (for small tasks that don't fit in a project, like support requests)

3. A pleasure to use: this is a corollary of 1 and 2, but I have to mention it here because I always had trouble sticking to whatever system I was trying to get to work. If the App you're using doesn't make checking and updating it daily (at least) a completely friction-less and pleasant experience, then you're a lot likely to "forget" or procrastinate updating it, and things get lost and deadlines get missed. ClickUp nails this. I've never missed a beat ever since I've started and am building up some nice routines around it. Even the daily email digests are clean, to the point and useful

4. Price - IT'S FREE with full features.

Cons: I spent about 10 minutes trying to come up with something negative, and all I found was some functionality that I'd like to see added to the Android App: the ability to sort tasks in the list (by due date, priority, or both). You can do this on the web or desktop app, of course, but I couldn't find this on the mobile app.

Overall: Better productivity, less stress about missing key information on the multiple concurrent projects I run as a freelancer web developer / designer. Clarity into where each project is, what to do next, what's holding it back, what I'm waiting on from clients. The ability to plan my week with the calendar view, and store key info about a project in it's descriptions (not in a task) - stuff like links to resources, and logins, media from clients, etc.

I love the freedom it provides by just giving you all the building blocks you need to organize your work, and not restricting you into "one best way" of doing things. Love the elegant, clean, functional and intuitive interface - it really makes it a pleasure rather than a chore to have to update my projects.

Amazing To-Do List + Project Management

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: This is probably one of the best to do lists or project management tools out there for teams that are very affordable and reasonable price. It also allows you to sort and filter things in a powerful way which makes it less cluttered like Asana or Trello. Although I do think those other tools do have their place in the world, but Trello is maybe a bit more for just a smaller one or two person team and we found that over time things get a little bit lost since you can't sort and filter things based on the person that is tagged with the item. Asana gets a bit cluttered and very difficult to learn. We found that with Clickup it was a nice balance and we've worked with many other tools in the past as well like Wrike, Basecamp, but it seems like clickup is the one we've enjoyed the most, it's been the clearest, and the easiest to learn.

Cons: My biggest wish is to be able to get Gannt charts eventually with Lookup. Seeing things on a visual platform or seeing how long things take will be a great way to plan release dates or when thing should be scheduled out a little further in time or earlier. Other than that the tool is quite amazing where it is. There's always improvement in little micro things that'll get updated but as far as the big features I think the only one that's missing is the Gannt chart for our business needs.

Overall: I think the best thing with ClickUp is that every person on your team is able to see exactly what they have on their to-do list rather than sorting things in a certain bucket or category. I think also because you are able to organize different things in multiple ways it really allows you to organize all the task lists. Unfortunately, this makes it sometimes more cumbersome to hop around but the beauty is that you can sort and filter in a very powerful way so if you combine things with due dates and tagging the right people then it makes the tool very powerful.

Capterra loader

The hands-down best project management tool on the market, by a wide margin.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love everything about ClickUp. I've used a large selection of alternative PM software (e.g., PivotalTracker, Jira, Target Process, Wrike, dozens of others) and ClickUp is my favorite of all of them.

ClickUp has a robust feature set which matches all of my needs, including excellent hierarchical task management, time tracking, GitHub/Slack integration, configurable kanban/scrum workflows, etc. The team adds new features frequently, and which features get added are chosen as a direct result of community involvement via suggestion and voting.

However, feature completeness isn't really a competing factor; there are so many alternatives on the market that you'll find this feature set elsewhere too. Where they excel is in their attention to user interface and user experience. ClickUp is a delight to use and looks beautiful.

Finally, the customer service from ClickUp is fantastic. My first day using the project (at ClickUp's initial release to the public) I found a bug with time tracking that was a barrier to entry for me. I reported the issue, and they had it fixed by end-of-day. This service has proven to be a consistent fact.

Cons: Nothing. No, really, the software is really so good that I can't think of a single reasonable complaint about the product.

If I really had to nitpick, my only unreasonable complaint is that they don't offer automatic migration from Assembla (yet), which has prevented me from transitioning over my final client who has hundreds of tickets they don't want to lose.

Overall: Huge amounts of time saved, and plenty of delight from the UI.

Capterra loader

Amazing what they give you on the free plan!

Aug 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their Workspace > Project > List > Task > Subtask / Multiple Checklist hierarchy stands out as a killer feature - yes it'll take a second to get your head around, but once you get it you won't go back. Eg. I use spaces to separate things that won't mix (ie I won't be assigning tasks to people outside the space, eg. Personal task management space vs work space - managers also have their own 'head office' space).

Sub tasks are not second class citizens.... they are treated as regular tasks - so support all available features such as task assignment, start and end dates, estimated time, priority etc...

CUSTOM Task status' - anything from simple 'open > completed' to 'open > researching > in progress > stuck > for review > complete' - make your own and colour code!

Views for everyone's personal taste - list view, board view, or celendar/time view - something for personal preference, or suitability towards the project at hand.

Version control on task descriptions! No more regrets when co-workers accidentally edit/remove important content.

Watch status - for when managers need to keep an eye on tasks they've assigned or are interested in getting updates on.

Box view is a great way for managers to get a quick overview of who's got how many tasks of each status - eg... who has the most in progress, who has the most stuck, who has the most unstarted tasks etc...

Flexible and in depth notification settings for all kinds of events.

Web, Mobile& Desktop apps.

Public Roadmap!

Cons: No Board View for Subtasks within parent task main window.

No Dark Mode in iOS app.

Overall: Took a few days to get my head around how best to use their fancy hierarchy - but once I realised it's just a way to group tasks into groups so you can work on what needs to get done for a particular project, and then use the 'view all' feature combined with the 'me' option to see all tasks assigned to me across every project & list - in board or list or calendar view, sorted however I wanted (by date or priority) - THEN I fell in love with ClickUp.

Capterra loader

Killer tool with killer team

Nov 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the great capability and flexibility ClickUp has. It allows me to manage my personal life/tasks as well as my personal business activities. I have been looking for a long time for a solution, that would allow me to store arbitrary tasks, notes and eventually assign the due dates and such. Furthermore I wanted it to be able to seemlessly sync with my Google Calendar, so that I still can edit events in the calendar, like adding reminders and locations, that would be preserved, when I change the event date in the task manager app. This would seem like a small and simple thing, but ClickUp is the only one that I found (tried circa 25 services) that could do this.

Simply, I was looking for something, that would allow me the flexibility and customizability of a pen and paper, yet having the convenience of an online service I can have everywhere with me.

Today I use it everyday to plan what am I going to tackle in the future, plan upcoming days and without any aditional work, having it all in my calendar almost instantaneously.

Cons: Of course, there are a few thing I don't like, but nothing can be perfect, right. But the reason, why I don't really care about these things is the great feedback system, they have setup. It is almost like a community forum, but much more efficient and clear, where every single day the team looks for a new things to implement or fix. In my short time on ClickUp (1 month), I have already reported many feature requests and one bug. The bug was fixed within 3 days and feaure requests are being monitored and are planned to be done, while others are implemented to the platform continuously.

Anyway... what I am missing the most is for the Android(maybe IOS) App to work offline and having a Trello-like view of the tasks. The former is marked as "In progress" in feature requests though and there is a workaround for the latter.

Overall: Just go for it :-). It can be as simple or as complex as you need it to be.

ClickUp should be on everyone's radar as the new standard for productivity and project management

Jun 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I appreciate the huge effort that ClickUp puts into customer service and constant development of the program. I first looked into ClickUp in August 2017, but it was not yet developed enough for my needs. It has since not only met my needs, but surpasses them, and I've been a happy client since April 2018.

I've started using ClickUp for everything I need to get done at work. If it will take me longer than 10 minutes to do, it gets added as a task. There is a very handy Chrome extension that makes task creation and time logging really simple. Rather than depending on snoozed emails or an in-the-moment triage of what I need to work on, I use ClickUp to keep myself organized. My previous to-do app was not being developed (at least, there were no significant features being added), I couldn't involve my colleagues, and the flow didn't quite fit the way I work. With ClickUp, there is significant weekly development, I can assign tasks to others, and I can configure the program to fit my workflow precisely. On top of all this, it is at a great price point compared to many of the other options out there.

Cons: My dislikes would be very minor and may become moot in the very near future. The app only loads some of the tasks that would appear on a page (to keep loading quick, I imagine), which means that when I want to view all my tasks I have to scroll down, wait for more to load, scroll down again, wait for more to load, and so on. There are also a few cases where it takes too many clicks to get things done, although I find that's constantly being improved. Finally, the Android app is a bit tedious to use.

Overall: ClickUp helps me stay organized in a way that no other program has been able to do for me. It is extremely configurable, is constantly being developed, and helps me keep on top of tasks I've delegated or expect others to complete.

Capterra loader

Best task manager in market

Nov 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's difficult to me choose one or two features because ClickUp is fulled of unlimited features and posibilities. The most loved feature I must say the views, Caleandar (sync'd with Google), Board (Kanban Style with custom columns OMG I LOVE THIS ONE) and List!....

The way I can create a task using / commands allows me to create a task very very fast without mouse, this is an unique feature.

I have to mention the Mobile App, it's really awesome, another apps lack in features vs their webapp but ClickUp have unlimitless features in the mobile app too.

Lest talk about design, the position of items makes readability much more easier than another apps even with tons of info for every screen of the app.

Finally I have to mention dark theme, love it!

Cons: This app is really amazing, as a Web Developer I need to mantain every task very well organized. I tried a bunch of another apps before ClickUp and after weeks of testing I fall in love.

But yes, I have to mention 2 things that they could do better, Light Theme es very very light, the app looks very cheap in light theme even with high contrast, I dont like it...

Second thing is the load time, it's pretty slow to me, yes, I know the app have too many things to load and no problem with that but I wish the minimize to tray feature doesn't close the task because if I maximize the app open it again and that takes the same amount of time than open a task not in my tray.

Simple and intuitive

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use is phenomenal. We were able to import our issues from JIRA into ClickUp tasks with ease. We have separate spaces for different stuff -- 1 for development, 1 for general IT junk and another for network infrastructure. The feature set is fantastic, including the features that are available to free users, with more features being added all the time thanks to the ultra-responsive devs. All of this is great, but I think my favourite part is how ClickUp deal with consumers. Substantial new feature requests are often turned around in a few months and the support team are always really friendly and helpful.

Cons: When we imported from JIRA, instead of filling out various fields it would just write the issue info into the body of the new task, which wasn't ideal. I raised this at the time with the support team so they may have resolved it by now, I'm not sure. Another slight issue is the speed. I don't notice it so much on my newer machine but my older machine it was slightly difficult because of this. Impossible to run on Raspberry Pi as well, it will take several minutes to perform basic operations.

Overall: We are an in-house IT dept across a few sites, so we use it for stuff like keeping track of things that needs to be done that don't quite fit into our ticketing system (e.g. users coming and leaving the company), but we also use it for network infrastructure projects and any in-house development tasks that we're working on.

Capterra loader

Great Project Management Software for my Leadership Team

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Extremely easy to get started and manage projects with helpful videos to help introduce you to the concepts used to organize your spaces, projects, lists, and tasks. More flexibility than other products which allows us to manage varying types of projects in different ways within the same team. Enjoy switching the same project between Lists, Boards, Box Views at any time depending on my needs. Custom statuses have also been a great feature for us to have at the project level.

Incredible the number of features available in the free version. I will be upgrading my team to the very resobalbe per user price just based on the amount of value we get from the tool.

Cons: The flexibility of having projects across multiple spaces is powerful, but I struggled with the visibility to and the management of tasks crossed multiple spaces.

Have not found a simple way to roll up the status and completion percentage crossed projects for an overall view towards our OKRs. May just be I have not found this yet.

Overall: Great, I highly recommend ClickUp to everyone I encountered that is managing teams or projects. It's so easy and affordable (free for many) to get started and start to keep your team organized and completing tasks and projects on time. To go from constant in-person meetings and weekly reports to having immediate visibility into all 5 of my managers initiatives has been amazing.

Simplicity is power!

Sep 09, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We used this software for more than a year until our corporate standards forced us to move to JIRA.

What I like the most about ClickUp is its lightweight UI design. We were team of 50 and there was about 20+ junior members there. With ClickUp delegation was really easy as I was able to create tasks in format sufficient for particular team meembers. In particular, while checklists worked just fine for junior team members, more abstract tasks created by peredefined templates worked good for senior members, who wanted more creativity freedom.

Cons: Migration from and to JIRA was really challenging.

We needed to involve consierable engineering effortto leverage their API to export the data in sufficient format.

Also when I needed to collect some KPIs such as work balance between planning and implementation tasks, that turned out to be really tricky as to get time spent on tasks statistics.

Overall: That was a great solution for our business as we didn't need any special knowledge to manage really great task management software. It was complicated to scale it to bigger business thoung due to variety of team demands.

Capterra loader

Using ClickUp for Project Management is a great way to stay organized if you are a small team

Mar 06, 2018
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: My favorite part of the software is the project and task statuses. You can easily customize your project workflow by adjusting how you categorize your specific phases for a project. Typically in other project management softwares the task is either assigned or completed. With ClickUp I can customize the different steps I would like to take each task through for a project type. ClickUp also has a really intuitive functionality when it comes to separating different workspaces. I work with many different types of industries, and I like to separate them completely in my mind. Thankfully they are still only one click away with ClickUp just incase I need them.

Cons: The User Interface feels minimal to the point that I sometimes don't know what I'm supposed to focus on while using. There are some experience issues such as slightly overcomplicating how to create a project or task. Overall, these things can be overcome with a bit of learning and time. I think it's worth it to stick it out with this software.

Overall: This software helps me to stay organized with multiple different projects going on at one time. It's great for the solo-preneur who wants to store project information in a centralized location. Can take some getting used to for those not use to project management.

Clickup provided Visibility and Trackability to bring an out of control vendor to attention

Aug 07, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Ability to quickly deploy and get a good result: 1 week to deploy, 1 week to rollout to project team, 1 week to start seeing results. 4 weeks in I, as the customer, now have visibility into what the vendor is doing/not doing on the vendor led project that affects 12 separate locations. I am able to set KPI for the vendor to work by. The visibility and trackability provided the ability to hold the vendor accountable for results, provide a means of communicating out to the stakeholders what is happening on the project as well as a means for receiving feedback from non-tech customers. Customers are able to quickly pick up the issue tracking implemented and run with it. We love the ability to see all comments/conversations on tasks using the "bell" or notifications icon that shows all the conversations for all tasks in one location. Priceless feature. The customer service is outstanding...they caught an error, fixed it and notified me before I even discovered the error had occurred. Who does that?

Cons: The way is is right now makes it hard to complain. It exceeded my expectation after heavy use and now we are working to move from the free version to integrate the paid version into our project. It is a newer tool so there are features that would be nice to have, more integrations, etc.

Overall: We started by trying to gain visibility and trackability on a vendor-led project and spread to project management. We are tracking issues, managing projects and providing extended enterprise communication with disparate entities and geographic locations via clickup.

Capterra loader

ClickUp is A Beautiful, Fluid Project and Task Management Experience

Jul 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: This program was written with the user in mind. I have begged other packages (that have great functionality) to give us a dashboard that's "at-a-glance" usable. They never listened. ClickUP gave me 3-and they are totally customizable. I know at a single glance what's happening inside all of my client projects. Plus, they have an ongoing feature request and suggestion site, where features get voted up and actually implemented (within reason). The fact that they are so passionate about this product and are continuously making it better. I'm like a little kid at Christmas when I get an feature update email. There's always something new. It always gives me new ideas and new ways to organize my information. No other platform comes close.

Cons: Probably that not enough people know about it. I wish they'd do more marketing to get the word out. I want more people, including my vendors and subcontractors to use it so I can bring them into my teams on project so they can take advantage of the rich notifications. (I am not trying to micromanage them, I swear!

Overall: Keeps my projects and tasks organized.

Capterra loader

Flexible, beautifully designed Project Management SaaS with unparalleled support & customer service.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ClickUp is so very intuitive and fluid in operation. Admittedly, it was lacking in integrations when we first started over eight months or so ago. But the responsiveness, individual attention and honesty of their customer service has no equal.

The speed of bug fixes, improvements and updates to the service is quite stunning. We have not had a better experience in this regard, and that is what will keep us using ClickUp. The support we received from using other competitors pales in comparison.

We also love and depend on ClickUp's fantastic integrations with Toggl and Slack.

Cons: All the drawbacks, bugs and integrations that we experienced has basically been fixed or alleviated. There isn't anything we dislike or hate in its current iteration. Although we could use additional integrations to Zendesk. Also, the Android mobile app is a work in progress still.

Overall: Project Management both for Administration and also for Software Development. We migrated from Asana and Jira to ClickUp over eight months ago, and have never looked back. Their customer service is a model for our startup.

Beautiful, Incredible Flexibility and insainely great customer support!

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love the team behind Clickup the most, I can tell they truly care about having the best project management platform and care for their users and thats a big part of what makes the app so great. I love Clickup's clean and easy to use web and mobile apps and I really like that it gives you the ability to have customizable spaces for each project and multiple different views for getting stuff done in the way that works best for you. I love that they listen to user feedback and are always adding new and very useful features.

Cons: The only con I can think of is that there are no pre-made deployable templates for setting up the best workflow for particular project types so that you can get going quickly. Once you do setup a workflow you can save the template and redeploy it though.

Overall: We can now visualize what our team is working on and see how a project evolves and where we can make improvements in our workflow.

Extremely useful and flexible

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Flexibility; we can customize things like themes, spaces, and statuses (workflow);

- We can use Filters to view and manage items;

- User Interface is clear and polished and provides us with great User Experience;

- Integrations; we can use external apps e.g. to track time spent on specific item;

- Cross-device and multi-platform; Android app is available in Google Play store;

- Multi-assign; You can assign more than one person to one task!

- Responsive Help Desk - very kind team, they will reply in hours, not days :-)

- Fast development - a lot of new useful features came up since we're using ClickUp;

- Ease of use and simplicity;

- Views: you can use board, list or a box view to manage the issues;

- It's stable - no major bugs even after introducing new features.

Cons: Actually there's no such thing. We really like every piece of ClickUp application - no major limitations or drawbacks so far.

Overall: ClickUp keeps us organized and focused on our goals. We can customize statuses per project or space and manage the items in the way we like it.

Capterra loader

Great Task/Project Management

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love being able to have all my tasks in one location. I love the ability to see the board view and click and drag tasks from one status to another easily. I also love the android app. It has a dark theme that looks great. The customer support has been good and as of now I have been using their free product and it has been working great for me. If I ever needed to have my department or company start using something like this I would recommend ClickUp to them.

Cons: Nothing much, works great. I haven't really found anything that needs improved much. They have a site where you can vote on the features and you can see the requests they are working on and the ones that are planned on coming out in the future.

Overall: I get tickets and tasks from many sources. I use Zapier with ClickUp to automate all requests to come into one place so that I can have one list of ToDos and stay focused. I am trying to automate more items to come into it so I can just work inside the one tool. I can automate closing of tasks to do other items with their APIs.

Do the trial and and see if it will work for you. There are many features and if you don't try it out you won't know if it will work for you. I haven't had any major issues and they have a lot of the features and more of other popular services like Trello.

Although ClickUp is a good choice for teams, it works great for my individual tasks & projects

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I have used a LOT of task managers. Recently, I have been having success with a Kanban model. ClickUp is the best Kanban implementation I have used. It is the right mix of simplicity and detail, and it meets my needs perfectly. The addition of other models (Box & List) puts it over the top. The hierarchical structure of ClickUp allows me to organize things almost any way I want.

Cons: Least is very much a relative term. There is nothing about ClickUp that I dislike, but I would like to be able to email tasks directly into ClickUp (I use a Zapier Zap to accomplish that for now). It would also be nice to have a checkbox on the tasks in the full display that moves them to closed when checked (the checkbox is in the detail view of the individual items). We all know how satisfying it is to check off an item when complete. However, these are minor issues that don't impact the usability.

Overall: The organization of the UI and feature set of ClickUp have allowed me to stay on top of my tasks & projects better than any other task/project manager I have used.

Capterra loader

New and super easy-to-use project management tool

Jun 24, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: ClickUp is easy to use even for non-techy people. Projects created in ClickUp will be well organized. Users will always know what to be done and no more missing tasks. The UI is clean, simple and visual. Most of the basic features required for a project management tool is there (or going to be, or being finetuned).

Supporting is great. ClickUp team is always there to help even for free plan users.

Developement team is working hard. ClickUp is updated so often to keep the app run smooth and has the most productive features. Great things are just coming soon.

Cons: ClickUp is new, so it will lack many things: intergration to popular services, admin control, advanced features like custom field, automation... Those stuffs are being developed so users have to wait at the meantime.

The performance is no so good. ClickUp runs slow on all the flatform.

The free plans doesn't mean so much compare to Trello free plans. ClickUp free plans give only 100MB which will run out in second for any team that have attachments. For the entire build, ClickUp should set users free on storage and strict them on feature sets which is still quite basic entirely.

Overall: We're doing retail store. We manage our orders with ClickUp and it helps much on tracking order states, storing customer information, assigning tasks... ClickUp helps us keep track of everything and that helps sastify our customers.

Capterra loader

Asana+ Trello+extras: fantastic task management and productivity software - for groups & freelance

Apr 30, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've used many productivity software but never find an optimal solution. Until now. Clickup is user friendly and complex enough at the same time - easy to use but offers all the advanced options. What I like most:

- Very intuitive and easy to use. Clear and customizable interface (customizable = not only you can set the colour etc. but also turn on/off options you need and columns you'd like to see/hide). Great documenation and tutorials

- Three different aproaches found in different apps combined: Lists of items (like in Asana, Todoist etc.) / Boxes and cards (like in Trello) / Calendar view

- Start date, due date and time estimation for each task - in most productivity apps one of those is either missing or is available only in premium version

- Task dependencies even in the free version

- Multilevel structure: Spaces - Projects - Task - Subtasks - Checklists

- Import: you can move your staff to Clikcup from many popular apps and services with few clicks

- Integration with time tracking apps, calendars, gmail (via Zapier) etc.

Cons: - No desktop app

- While creating tasks from emails Clickup doesn't import attachements

- You need to have a separate time tracking software and actually it should be Harvest or Toggl if things are expected to sync smoothly with Clickup

Capterra loader

Great experience, easy to use, and a great, customizable, array of features.

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Usability

- easy to use even by non-technical people (we got our artists to use it which was a huge surprise, they usually avoid any tool whatsoever)

- anything can be done in a few clicks/drags - no lengthy forms (i.e Jira/Asana/Redmine) or ticks/checks

Features

- instead of being bloated from the get-go, it allows users to dynamically pick/choose featured on a per-project basis

- everything that was missing 6 months ago is present now, and the team is constantly working on new, easy-to-use features

Scalability

- we started using it for 10 very small projects (2-3 weeks dev cycle at the most) and worked amazingly

- we ended up using it for a year-long multiple-iteration/milestone project with distributed development and.. it still works amazingly

Cons: Lack of personalization options in terms of colors, fonts and sizes. I'd personally go for a dark theme with more compact content and smaller fonts.

Overall: Better project management

- we use it for tracking of issues and bugs, as well as communication with off-site partners regarding their needs, their observations and their tasks.

Communication

- commenting and adding attachment to individual tasks/lists helps us communicate better and in simpler, clearer terms

Bigger picture

- switching to other views allows us to see how many issues are open, how many tasks are left and how we're doing as a team

Great Task and Productivity Platform

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I moved over after producteev closed down.. I did not look forward to transferring my data over but when I reached out to the ClickUp team they just did it for me. The layout and flow just makes more sense than any other platform. Many platforms are either task or project oriented. Most don't make sense for small businesses. ClickUp is the perfect blend of both. And they are adding more and more integrations every day.

we love using it!

Cons: Would be happy to see a multiple calendar option for creating and sharing different calendars with team mates that are unrelated to the actual tasks.

Overall: Many platform intimidate people. my industry isn't very tech savvy so its hard to get people on board. Its easier to keep track of progress now and everyone is on the same page. I think the improvement of communications has been the biggest benefit.

Capterra loader

Productivity platform that actually makes you productive!

Nov 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Very simple to get started, the layout is very intuitive, and the feature set for task management is great value for money. Being a solo founder, I enjoy seeing a big team iterate so quickly.

I have used so many productivity apps directly competing with ClickUp but none made me actually check in daily in it. They were either too bare, or too overkill.

Cons: Three things are missing that would make this application completely perfect (like, really).

1. Android app doesn't work offline (bummer for my plane journeys)

2. Gantt/Timeline views not yet available (but in the pipeline I believe)

3. Guests and Granular permissions not yet released (also soon to be out)

Number 2 and 3 are extremely important in that they would very much make my life easier.

Overall: I am a solo founder working on very different products. Some of them include external writers, others include the dev and maintenance of several microservices. I am happy to have found a place from which I can manage them all.

Capterra loader

Finally One Space for Every Project!

Nov 04, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Great amount of customization

- Available on all platforms

- Constantly updated with new features

- Small company feel, the company cares about the feedback it receives from their users

- Regular update emails of new features being added

- Per user billing unlike other software

- Color customization

- Speedy software

- Clean interface

- Notepad option for mobile devices

Cons: - Learning curve may be a bit overwhelming for some (hint: start with the features that feel right and add customization as you go)

- Some minor glitches earlier this year, which have all been ironed out

- Graph reporting and gantt charts are to be released, coming next year?

Overall: I love finally having one software for all of my needs. Before I've made the mistake of using Google calendar and OmniFocus which wasn't available on all platforms plus note taking apps. After over 8 months of using the software I'm happy I have been able to customize it to my business and personal projects.

All the features without all of the price!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ClickUp has really impressed me with how they listen to their customers and the feature requests which are placed with them. Their pace of development is also amazing - they roll out new (major) features pretty much every week.

Being able to do everything from within one platform is great (both in terms of efficiency from not needing to switch applications as often and from not needing multiple subscriptions for different services.

Cons: My only real complaint with ClickUp is that the interface is a little slow / laggy in browser and with the Windows Desktop application. It's not terribly slow, but sometimes it throws me off a little bit. And it's on their user feedback list for improvement - so definitely going in the right direction.

Overall: Task Management, Project Management.

It's helping our team stay more organized and up-to-date on our projects. It's being able to use the number of integrations available is a major selling p

Capterra loader

Move across to ClickUp. Today

Nov 01, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Support. Support. And. Support.

I use this for my day job. Side hustle. And personal life. Simple tasks. Big hundred-task projects with dependencies. Between my virtual brain (Evernote) and ClickUp, I feel like my life is under control.

Stuff that costs money (or isn't available) in Asana, is free with ClickUp. I can buy a single user license (have to buy a minimum of 5 seats with Asana).

Platform is crazy customizable to suit your needs. Too much to cover here. Unless you are building a skyscraper or the next space shuttle, ClickUp will probably be perfect for you.

Cons: You need to get your head around Spaces, Projects and Lists BEFORE you migrate from another app (just to prevent having to go back an import again...don't ask me how I know this).

I spend a lot of time in planes and I'd love to be able to work offline. Plane time is normally thinking time and that means I need ClickUp app on my mobile working. Probably not a high priority and I can live without it, it would just be a nice-to-have.

Learning curve is steeper than Asana. But persist, it is worth it.

Overall: Love love love ClickUp. Support team walked me through migration from Asana. Answered all my stupid questions. And the platform has better functionality than Asana. Migrate today. Thank me later.

Capterra loader

Perfect For Marketing Agencies

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Before ClickUp we were using Basecamp for project management. Basecamp was a great starting platform but as we grew it quickly become apparent that we needed something more robust. ClickUp answered (almost) all of our needs. Clients, projects, and tasks can all be viewed in multiple views. We can also see all project workflow across the entire agency and contributing members in one view, which was impossible with Basecamp. Also, there are a ton more features within an individual task like time estimates, tracking capabilities, and subtasks that Basecamp didn't offer. Overall, we're extremely pleased with our decision to switch to ClickUp.

Cons: The only downside to ClickUp is they are relatively newer compared to similar project management platforms so features are still be added/ fine-tuned. For example, ClickUp doesn't have a Gantt chart feature and their notification system could be GREATLY improved. They also currently don't support client communication. However, they are aggressively working on adding new features.

Overall: We've been using ClickUp for about 3-5 months now and we're noticing that projects are getting done on time more frequently and sometimes even ahead of schedule. That alone is completely worth the switch from Basecamp to ClickUp.

Capterra loader

Great PM Tool

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Creating the Private workspace and Creating own Custom Task status. Lastly, time tracking feature added is cool. You can assign a comment to a team member -> meaning you can specifically assign a sub tasks within the comments to different team member. They resolve it and still view which part of the task is left. The reporting feature used twice and is very cool. New Task at top right side is best to fastly create the tasks against respective project.

Cons: Sometimes it performs slow. Mobile app usability can be improved more. Could be a bit tricky for non-techie people. Email alerts, the comments section must be more highlighted rather to the task name. Lot of features present in the product and seems have not used all. So, a very interactive blog will help users. If the blog is present we have no idea. Marketing team must focus on it.

Overall: Managing the projects with all teams across the world easily. Mobile app helps a lot to reply to client queries promptly. We were using Producteev and it shut down. ClickUp came with better product. The reports section helped us a lot to make the weekly reports. We created our own status system which helped our non-techie people. Private work space helped us not to use any other product for internal discussions.

Capterra loader

ClickUp is Core to the Success of our Organization

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ClickUp is constantly improving and expanding its functionality and feature set. It is easy to learn, intuitive to use, and provides us with the ability to ensure that we keep teams, projects and the entire organization on track.

Cons: If you are an old school user who wants and application to install that never changes and is exactly the same all the time without improvements and updates, ClickUp may not be for you.

Overall: We use ClickUp to ensure that the entire team is on track with tasks and projects. It also allows management to see what effort has been completed and the ability to shift tasks to other team members without the new team member having to spend a lot of time with the old team member determining what has already been done.

Great collaborative project management tool for my engineering development team

Nov 19, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: My favorite part of this software are all of the sort and filter options. My team switched from Trello to Clickup, and they used to complain that it difficult to find tasks and organize their day. Clickup's organization makes it easy to view as much or as little of the tasks going on within the organization as you need to. In addition, the high level of customization possibilities allowed us to bring all of our departments on board to allow for improved communication throughout the entire organization and not just one team.

Cons: While Clickup offers an amazing amount of features in its free version, the one thing I liked better about Trello is it had a space limitation per card, not per team. With my organizations large number of users yet limited budget we will not be able to upgrade soon, and losing the ability to make attachments to each task hurts us.

Overall: Improved collaboration, communication, and visualization of of everything that is happening within our organization

Clickup - The king og productivity tools

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clickup does something extremely well. Manament of tasks. I've tried almost all the great ones out there, like Asana, Wrike, Teamwork and Monday. Clickup is simply better and much more intuitive.

Cons: There's nothing I dislike about Clickup, but I would like to see the ability to assign budjeting features and a Gantt-view. This is planned before end of year though.

Overall: Click up has been a joy from day one due to its simpicity, flexibility and intuitiveness. Their development team puts out new features constantly based on real user feedback.

Capterra loader

I love ClickUp, it's fantastic, I can't believe what it does on the free plan

Oct 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Great project structure and functions. My most important function I need is recurring tasks. It also has all the other things such as priorities, board views (I don't use that but others like it), due dates, time estimates, and more.

Cons: The one thing I really wish it had is additional privacy settings. Right now people either have access to a "space" or don't have it, there is no way to give them access to only certain projects within a space. Also, there is no way, that I can tell, to have a comment only visible to certain people in the space. Sometimes that is necessary, I hope they come out with that soon.

I also would like them to improve their templates. Right now if you are using a task list template, you set the start date, but you can't set all the other dates. This causes a lot of problems because you don't always start a task list on a certain day of the week. They need to create a way to toggle the dates independently as you are creating the tasks, and have a way so the dates skip weekends.

Overall: It's fantastic. I love using it, my employees love it, and it's such an important part of our company. We wouldn't be able to function without ClickUp.

Capterra loader

It's a pretty powerful productivity platform that is relatively easy to use

Jun 19, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like that it has the clickapp ability to turn on or off the features that you want. I have users that are not tech savvy and too many buttons and widgets just scare them. I hope they keep this going. Secondly the customer service has been top notch. I've been able to just chat directly with them instead of long, drawn out e-mails, and their documentation and roadmap are super helpful. You can tell that they really want to listen to the customer and deliver what they need.

Cons: The notification system right now are a non-starter with my company for general use. They have an update coming out soon (+1 of the roadmap!!) that I hope will change all of that. Also they are getting more and more features, while it may be helpful, can clutter up the UI for the non-technical users. I would like to see a stronger stance on the clickapp part of the turn off/on features so I can keep it as simple as possible for my users.

Overall: We can use this to reduce downtime in our workflow through engineering and through any projects we have going. We can answer questions about status definitively and make sure that everyone knows who is supposed to be doing what.

Great Experience

May 04, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: You can assign tasks to your team members and you can install it in your mobile phones. You can get notifications from your mobile and being able to make comments upon each task. You can invite unlimited team members during trial which does not expire. Its not that expensive compared to other competitors. It has sub-tasks, and you can let others in the team be assigned as watchers too.

Cons: Its a little complex to start with compared to others but youll get the hang of it in no time. Im looking for something like a "wall" feature like facebook wall. There is no "Me" functionality in the mobile app where you can see immediately tasks that are assigned to you. unlike the desktop version. You need to go to notifications to see updates/comments.

Capterra loader

"Click-Up, Upping businesses across the board!"

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Probably the best value for the money. We were in between monday.com and airtable and then this came up in our search along with multiple other businesses. The choice was a clear one, Monday.com did not have the friendly pricing structure for small businesses and airtable did not have robust features as click-up. Very responsive and a very active and kind support and developing team. They actually pay attention to your support requests and then build new features based on the gaps they notice with users. Click Up seems to find that perfect application balance navigating through multiple team members, projects, and taks. The ability to have different overviews of the projects and the users' dashboards definitely contributes to Click up being more than just project management tool, but also standard operations processes at a very high level with a very intuitive layout.

Cons: The only thing I can think of is that I would like a bit more integration options, but with zapier I am able to do whatever I need.

Overall: Project Management, staff management, time-line managment.

Capterra loader

It does everything I was looking for, a project manager with a clear and functional hierarchy.

Jul 31, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: That they divide the space really clear. Inside each team, we found projects, then lists, tasks, subtasks, and to-do. I couldn't ask for more, that was what I was looking for. That is for me the main Pro it has.

The second one is that is free for almost everything, so you won't notice you are not using the paid version.

Third, the customer service is the best I've ever talked to. Really clear, focused, helpful and kind.

Cons: The only thing I can say, is that the android app is not the best I've used, but it works perfectly good, is just is not a top designed 110% functions app, but I'm really confident that that will improve soon.

Overall: Truly clear interface with an amazing useful hierarchy. I finally can control and handle all I have to do with work.

Absolutely Amazing!

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Flexibility and Customisability.

ClickUp adapts almost flawlessly to any project requirement that we've thrown at it, and the team loves working with it. The roadmap is exciting, and there's always something new being announced, which keeps the platform feeling fresh.

Cons: Currently runs a bit slow in browser (performance optimisation is on their roadmap, so I believe it's being improved as I type this.)

macOS application is a wrapped web page, not native, so similar performance as web app.

Mobile App is a bit cumbersome.

Overall: We've moved from Asana to ClickUp (which was seamless), and whether we're working on small or large projects, ClickUp makes it extremely easy to keep track of everything. The support is amazing and the team is super responsive to customer feedback.

Capterra loader

Great! Utility, design and updates...

Nov 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: First of all, the platform works perfectly, overcoming all promises done. Besides that, it brings together useful features and an outstanding design from the very first login until its advanced functions. The frequent update releases show that ClickUp has on your backstage a skilled and full of life team. Definetivly, a wonderful star rising on the horizon.

Cons: I really haven't found a good reason to complain or improvements to suggest. Maybe a Gantt chart could be a good one, but I know they are working on it right away.

Overall: I use ClickUp to manage my team's activities, delegate tasks, attach briefings or screenshots, and also detail each part of the project we're working on. I like the way you can easily set priority, due date, and use tags for specific jobs.

I could not do my business without it!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I love how easy it is to use and understand. i also love how it is so organized and can be customized per user to fit how that user visualized their tasks. I love how it notifies the proper people of the proper tasks and nothing gets left behind or forgotten because of this.

Cons: I don't love the storage limits on the free program and would love a way to just buy storage but not have to pay per user to get it. I would love love to be able to pay per user for some users on my team but not all.

Overall: Click up changed my business for the better. We were starting to get too big for our previous program and with Click Up we can continue to grow as we need to we do over 400 projects a month and we are still working off of their FREE version! That is incredible for us!

Capterra loader

I've tried everything!

Oct 31, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The absolute best feature about Clickup is the customization! I can create custom fields for numbers, data, text, links, etc. I can organize items by color, add my own statuses, make tasks recur with custom criteria. It just makes doing stuff easier. I also really love the "Box" mode. Clickup keeps track of what I am currently working on, what I worked on yesterday, last week, etc. It also tells me what I need to accomplish in a any period of time-based on due dates, priority, and status. With the premium upgrade, I am able to customize reports to send to my client so they can know where most of my time was spent. Also, I can track my team's time and find out who's behind schedule, who needs help, and who is the top productivity winner! This software is the best!

Cons: If I just have to pick something, I'd say the fact that it is pay per user vs a fee for unlimited users. I was going to create a "portal" type area for my clients to view status, but since I have to pay for them, I just create reports on a spreadsheet.

The best project manager I have found to date!

Jun 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Clickup is the best project management app I have used. You can customize pretty much everything in it, so it should fit a wide range of projects and situations. What I like most about it is that, even with its many features, it has retained its ease of use - I have never gotten lost or confused - things are just where you expect them to be. The second best thing about Clickup is its customer service - they are incredibly responsive and helpful.

Cons: There really isn't anything I don't like, but I gave 4 stars to the features as they are still working on adding more features to the program. But once the features are added, it should be a great program.

Overall: productivity, organization

Clickup

May 07, 2018
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: My team used Clickup as a project management tool for instructional designers creating new online courses. The interface and collaboration tools were incredibly intuitive and relatively powerful. It provided an excellent structure to track complex projects, and for bringing in teams of people to work on such projects. Support has been incredibly responsive and eager to implement our suggestions.

Cons: Clickup is still in early development as I write this, so a number of features that would take this product to the next level are currently missing, such as integration with a scrum/Agile model. New tools seem to be coming, but at the moment the product is still in very early stages.

Clickup is what Jira should be

Nov 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've used other solutions such as Jira, Trello, and Asana in my professional career, and ClickUp knocks those out of the park. It's a perfect blend of the best parts of all three without the bloat. Also, they are extremely good at listening to their customers and implementing features that have been requested. Because their turnaround time is so fast (with little to no bugs), you know they got a well-run team working on this.

Cons: Nothing in particular. Because the product and team is moving super fast/quickly, there could be some performance improvements, but those are just growing pains. As long as they continue to optimize performance, I have no concerns.

Capterra loader

Having moved task management platforms twice in as many years, I'm pleased to have found ClickUp.

Jun 21, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Excellent value for money. The free option is almost too good as I'm sure we could have stayed there and managed but I paid for the upgrade mainly to show my support plus open up the ability for attachments. The support is really good. They actually answer questions as if you matter and requests are implemented quickly.

Cons: When I have a project selected and use the Create Task quick link, it would be good if the software recognised the fact I was already in a project as opposed to making me select which project this referred to.

Overall: Project, task and time management under 'one roof' so great for teams of all sizes. Being cloud-based and with an app to support it, ideal for remote workers as well.

Absolutely love ClickUp. Have been waiting for a task management tool like this for a long time.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Love the different views between Box/List/Board and Calendar that syncs with Gmail. The customer service is second to one. Super friendly, always reply quickly and have even implemented some of the changes I suggested when trialing the platform. It's the perfect platform for someone like me who works remotely with my team.

Cons: I would like to be able to log in via my different work email addresses rather than one central account. It's not something that impacts how I use the software, but hopefully this can be added in the future.

Overall: Our team works remotely so ClickUp has acted as a central hub to assign tasks and get things done! Multiple views ensure users can tailor it to what suits them best.

Capterra loader

So easy to use, amazing pricing

Nov 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: ClickUp is just easy to use. I've used massive project management software in the past, but they were overkill for my small business. I had to get away from trying to use the most powerful tools, and use tools that helped me just get the job done quickly. ClickUp does that. It does have a lot of features and is extremely robust in terms of project organization. But it doesn't get in the way.

Cons: I wish you could customize the interface a little more. I would love to have a page where I can view all projects at once with their appropriate lists, but right now, it's a bit tricky as it only shows a long list of tasks for each project instead of separated into lists. Also, the coloring of the interface doesn't give enough contrast for some parts of the list. So things can run together.

Overall: Overall, I'm very happy. I've spent less time fiddling with extra settings and assigning tasks to different tags and users. ClickUp is easy to set up projects and task lists and much more, and adding tasks to a calendar through drag and drop is very very slick.

Very innovative in their thinking and development.

Nov 08, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Customer service and their candid responses to clients and prospects. Their proprietary additions to project management add a well overdue fresh light to the SAAS PM platform world. They aren't just cookie cutting pieces from other platforms.

Cons: Still a little early on in their build out, but an impressive roadmap and so far they are delivering on it at an amazing pace without sacrificing their core vision for shaking up this industry.

Overall: To be fully transparent, I have not fully implemented it with my team yet. A few key features I'm holding on before making it our tool, but nothing in the past 5 months has pushed me to look in any other direction, and I've looked and experimented for the last decade.

Capterra loader

After a long search, this was an easy choice

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I have used non collaborative to-do lists GTD etc since the first release of Omnifocus, must be 10 years ago, and had finally found something that was easy, complete and effective (no tendency to procrastinate) in 2Do, synced with Toodledo.

When I had to move to a collaborative task management/project software, I went back end fro for 2 years between the free versions of Asana, Trello, Podio because none was attracting enough.

Thanks to reviews here I tried Clickup. it was easy to use, full of features and I stayed with it . The free version has most features!

Cons: The Android version has no sorting feature, and the "board" view remains empty if you have no good internet (I found a turn around, looking at the list view nd then board again). However, difficult not to love

Capterra loader

Great tool for task planning

Sep 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Clickup allows you to switch between list and board view which is awesome. There are a huge number of integrations available and also the pricing is very competitive. It also has a time tracking app built it which can be used through a chrome extension

Cons: There is no timeline view and you cant use clickup for running sprints. Also, the desktop app only works when you are offline, it would have ben great to have an offline first app. the app does not allow you to have guest users or clients.

Overall: It has been a great experience and we are using clickup as our primary project management tool. the pricing works great for us and all our future users would be grandfathered into the plan.

After trying over a dozen Project Management tools, I found the one.

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I've tried over a dozen Project Management tools and none of the really had what I was looking for. ClickUp nailed it, and the UX is fantastic. They release new features weekly as well, which is always something cool to look forward to. My team and I use to for almost everything. From Dev Scrums, to HR and everything in between. Very flexible and easy to adopt. The free version also includes plenty for those on a budget.

Cons: One feature we've been waiting for and hasn't been released yet is per Project and Per List permissions / privacy settings. Though, this seems to be the next big update. Otherwise, no cons.