--- title: "ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is ClickUp the right Time Tracking solution for you? Explore 4623 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158833/ClickUp/reviews/" page_type: "reviews" language: "en" --- ClickUp 4.6 (4623) [View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 4th, 2026 # Reviews of ClickUp Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews LS Louis S CTOReal Estate, 51 - 200 employeesUsed the software for: More than 2 years. “It combines tasks, docs, dashboards, automations, and team communication in one place, which reduces tool sprawl and improves visibility.“ May 6, 2026 NK Nathan K OwnerInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “I did, unfortunately, notice lag in creating tasks. When I would quickly add tasks, subtasks, and quickly add notes and info on those items, it would take a moment to load up.“ May 7, 2026 BT Brianna T Lead EditorConsumer Services, Self-employedUsed the software for: 1-2 years. “ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)“ April 5, 2026 MD Miguel D IT ManagerTransportation/Trucking/Railroad, 501 - 1,000 employeesUsed the software for: 1-2 years. “mobile app is not so usefull as the desktop app, if you want full features, you need to upgrade the price plan getting more cost for almost the same things.“ June 4, 2026 AN Annah N Business AnalystReal Estate, 2 - 10 employeesUsed the software for: 1-2 years. “One of the biggest advantages has been it's reporting and dashboard capabilities, which allow us to monitor key metrics such as sales pipeline, project completion rates, team productivity and overall business performance.“ June 18, 2026 Shyam Kishor P DeveloperInformation Technology and Services, Self-employedUsed the software for: 1-2 years. “The learning curve is incredibly steep, and the user interface can feel very overwhelming and cluttered when you are first setting things up. Because it does so much, it took me a long time to figure out the best workflow without getting bogged down by the sheer number of options and occasional minor lagging issues.“ May 16, 2026 EC Erica C VP of CreativeMarketing and Advertising, 51 - 200 employeesUsed the software for: More than 2 years. “We moved different teams from different tools (Trello, Basecamp, Google spreadsheets, etc) years ago and combined everything into ClickUp, which brought all teams to the same platform, which is easier for cross-team training and consistency across the company.“ April 23, 2026 KM Katsia M DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team.“ March 16, 2026 ## Showing most helpful reviews Showing 1-25 of 4623 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Amarachi Sandra B. Freelance Writer Writing and Editing Used the software for: 1-2 years ### "Reliable Project Management Platform" July 28, 2026 5.0 Overall, my experience with ClickUp has been positive. It has helped me stay organized, manage tasks more efficiently, and keep projects in one place. The collaboration and customization features are especially useful, although there is a bit of a learning curve at first. Once I became familiar with the platform, it made my workflow much more productive. Pros What I liked most about ClickUp is how it keeps all my tasks, documents, and project updates in one place. The interface is easy to navigate after getting familiar with it, and the collaboration features make it simple to stay organized and track progress. I also appreciate the customization options and automation tools, which help save time and improve productivity. Cons ClickUp has a lot of features, so it can feel overwhelming for new users. Some pages and dashboards can also take a little longer to load, and it takes time to learn where everything is. Once you get used to it, though, the platform becomes much easier to use. Review Source EA Estrella A. Software Engineer Computer Software Used the software for: 1-2 years ### "ClickUp centralizes sprint management and documentation in one place" August 25, 2026 4.0 ClickUp streamlined our dev workflow by keeping docs, bug tracking, and sprint tasks synced. It reduced administrative overhead and improved team alignment. Pros Git integration links PRs directly to tasks, automating status updates. Kanban boards and Docs simplify sprint tracking and API specs in one place. Cons Occasional UI latency when loading large sprint boards. Search performance can slow down significantly when querying deeply nested task hierarchies. Review Source VR Verified Reviewer Owner Accounting Used the software for: Less than 6 months ### "Not for me" July 16, 2026 1.0 Time consuming to set up. This is a labor intensive program to get up and running. It's a tedious 3 Pros The various pages are easy to read. The selection of colors make it easier to follow the mapping in the program Cons Difficult to navigate there is a steep learning curve for this program it is not intuitive for the lay person Review Source PK Pauline K. COO Education Management Used the software for: 1-2 years ### "Powerful Tool With Lots of Potential" June 26, 2026 5.0 Positive. A lot of functionality, capability and potential. Great features, still building my workflow and team adoption takes time. Pros Make various boards, task list, options to see it as a list or kanban, so many options in my free account. There are many more features I haven't begun to explore. Cons Perhaps not an issue with ClickUp but I haven't been able to integrate this with my team or stay consistent in using it. I generally revert back to using a google doc for simplicity. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp I was invested, already had my content here, it was hard to switch again. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Wanted to try something new, different price point with different features. Review Source AB Alexis B. Cultural Director Of Cinema And Live Performance Government Administration Used the software for: 2+ years ### "A Simple and Exceptional Tool For Managing Projects" July 14, 2026 5.0 Overall for a couple of years ClickUp has performed well for managing project and team collaboration .Offer easy sharing ,great customization options ,easy to use interface and multiple project views. Pros ClickUp has been an incredible tool that offers flexibility to manage different types of projects.Amazing dashboards and multiple views are helpful for task tracking and visualization.The due dates feature keep me organized Cons For me this tool does it purposes beyond expectation,for that have no any negative thing to comment about. Review Source AC Andy C. Sales Director Sporting Goods Used the software for: 2+ years ### "It’s good for tracking deals, but it does take a fair bit of work." August 12, 2026 4.0 It does what we need for managing our sales pipeline across six reps. Better than the spreadsheets we used before. Wish it was simpler to configure without technical help. The price is fair for a company our size, and it keeps everyone accountable on deal progress. Pros We track our B2B deals and distributor orders right here. With the custom fields, I can see exactly where each account stands, whether a proposal’s been sent, samples are out, or we’re in contract negotiations. My team handles updating the pipeline stages on their own, so I’m not constantly chasing them down. The dashboard breaks down our monthly targets versus actual closes, it’s a big help when I’m on those forecast calls with the CEO. Cons Too many features we don't touch - half the buttons just clutter things up. Setting up automation for our sales process took our IT guy three days because the logic isn't obvious. Mobile app is slow when I'm checking deal status between client meetings. Notifications can be overwhelming. Review Source EW Emilia W. Network Support Coordinator Facilities Services Used the software for: 1-2 years ### "Reliable project management with room to simplify" July 24, 2026 5.0 ClickUp has made it easier to manage network-related projects and daily operational tasks without relying on multiple spreadsheets or email chains. It provides enough flexibility to adapt to different workflows while keeping the team informed about progress and priorities. Although the initial setup requires some effort, it becomes a dependable collaboration tool once everything is configured. It's a solid choice for IT and operations teams looking for an all-in-one project management platform. Pros I use ClickUp to organize infrastructure tasks, maintenance schedules, incident follow-ups, and documentation. The ability to create custom task statuses, automate recurring work, and collaborate with different teams helps keep everything in one place. Comments, attachments, and notifications make communication much smoother, especially when coordinating with IT support and vendors. For the features it offers, I think it delivers good value for money. Cons The platform includes so many features that it can feel cluttered at times. Finding specific settings or configuring dashboards isn't always intuitive, particularly for new users. I have also noticed occasional lag when opening larger workspaces or reports, and the mobile experience could be more polished. Review Source VR Verified Reviewer Program Manager Automotive Used the software for: 1-2 years ### "Lots of Useful Features, but Takes Time to Learn" August 16, 2026 4.0 Pros I like how much you can manage in one place. Tasks, deadlines, owners, comments, and project updates can all stay together, which makes it easier to keep track of what’s going on. The different views are also useful depending on how you like to organize your work. Cons There are almost too many options sometimes. A simple project can end up with a lot of fields, views, and settings if you’re not careful. It takes a little time to figure out which features you actually need. Review Source Ekpono A. Software Engineer Information Services Used the software for: 2+ years ### "One of the best management tool out there" August 22, 2026 5.0 It is a very intuitive platform. I enjoy using ClickUp especially everything is very customizable and I get to have everything in one place Pros Task creation, automatic linking to Github for task tracking and management of team ticket and documentation. Cons Overwhelming my inbox with notifications and steep learning curve and overwhelmingly cluttered user interface Review Source Mariachiara P. Professor Primary/Secondary Education Used the software for: Less than 6 months ### "The easy way to project" July 10, 2026 4.0 Pros The dashboard is very easy to be used. It's very simple to share your project with workers and eventually family. Cons When a new AI chat is opened, the size is to big in order to contine working and have the chat open. You always need to resize it. Review Source Andrew M. Architect Architecture & Planning Used the software for: 2+ years ### "Good but needs improvement. " January 29, 2026 4.0 Good but it can be a lot better. When you set up something well, it’s nice. But that takes a lot of doing to get right. Features that are half baked are letdowns. Pros I like how you can format things in more than one way. You can choose should something be a folder, or just a list for example, and have it make sense either way. Cons I think the pros are also the cons. It’s so flexible that you can get lost in the flexibility sometimes and build things the wrong way. The templates are lacking. There are features that exist but have terrible UX like the mind map and the whiteboard or whatever it’s called. Very hard to use. Alternatives considered [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp Price and flexibility were the main two. I used trials on the others and preferred the value I was getting with ClickUp. Review Source VR Verified Reviewer Owner Music Used the software for: 1-2 years ### "Keeping ClickUp! " July 23, 2026 5.0 Pros How it keeps me organized! I have been using it for a year now on my subscription and I am happy to renew it Cons A few more details for their integrations but overall they continue improving So I am sure they will come Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp I can set it up for just myself to use. All the other ones I would be paying for seats I don't use Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) Clickup is a better cost. Monday I can only subscribe for a team Review Source DO Desi O. Financial Controller Accounting Used the software for: 2+ years ### "Good way to stay on task" November 5, 2025 5.0 My overall experience was good. It was helpful to keep me on task and time tracking. Working in the accounting field due dates and timelines are very important and this was a great way to keep me on track. Reports on time tracking were easy to use. Pros I liked click up because it kept me on task. It was very easy to add tasks, sub tasks and assign different members of the team on projects. The ability to see what everyone has completed cut out interruptions which was a huge time saver. It also worked great for time tracking for billable hours. I've used the version where you pay and it was a good value to hold shared documents. Cons The only thing I think that would improve click up would be a reminder. If you are active, but not clocking any time a little reminder would be helpful. Or if you are on a project for multiple hours, an are you still there pop up to avoid over charging for time. Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp Click up free version was better & I was familiar with it. Review Source Christopher R. Director Information Technology and Services Used the software for: Less than 6 months ### "ClickUp is a Great New Task Management Software Upstart" April 19, 2026 5.0 Works great for my needs. And I am using it as our task management tool for two apps, a backend api, and five other projects. Pros It is free! And not only that, but ClickUp is easy to use with a short learning curve. It offers multiple projects in one view, lists, and tasks etc. Cons The application obscurely uses AI is various ways that are hard to understand. And then it gets you to try to pay for the service based on the AI tasks being over the free threshold. Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Jira](https://www.capterra.com/p/19319/JIRA/)[Microsoft Azure](https://www.capterra.com/p/16365/Azure/)[Trello](https://www.capterra.com/p/211559/Trello/)[monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp ClickUp is free and it has everything I need. Review Source VR Verified Reviewer Science Communication Technician Biotechnology Used the software for: 6-12 months ### "Powerful All in One Tool with a Learning Curve" April 16, 2026 5.0 Overall, ClickUp is a good tool, but it can be hit or miss depending on how well it is set up. It is a powerful all in one tool for managing tasks, working on projects with others, coordinating teams automations processes and making plans. When set up correctly, it makes things a lot easier to find, work together, and get things done by keeping everything in one place. But at first it can be hard to handle because it has so many feature and set up workflows correctly. Some users may also notice that their computer runs slowly from time to time or that advanced customization and automation are little hard to understand Pros People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools. It very adaptable letting teams change workflows as needed and its collaboration tools make sure everyone is on the same page. People also like its reporting and make it easier to see how work is going. It is a great value of money compared to other similar tools and it help teams jeep all their work in one place. Cons Users don't like that ClickUp can be hard to use and overwhelming because it has so many feature and ways to customize it. It often has a learning curve, especially foe new users who just want something simple. others say that their performance isn't good, like when big projects take a long time to load. Sometimes, customer supports isn't set up right advanced feature like automation and setup can be hard to understand. Review Source JAF Jane Abegail F. Customer Service Insurance Used the software for: 2+ years ### "A Powerful Tool for Task and Project Management" February 20, 2026 5.0 My overall experience with ClickUp has been great. It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day. Pros I love how ClickUp keeps all my tasks, projects, and deadlines organized in one place. It’s super flexible, easy to use, and makes collaborating with my team simple and efficient. Cons Sometimes ClickUp can feel a bit overwhelming with all its features, and it takes a little time to learn the interface, but once you get the hang of it, it’s incredibly powerful and helpful. Review Source VR Verified Reviewer QA Engineer Information Technology and Services Used the software for: 6-12 months ### "Easy-to-Use Project Management Tool with Powerful Features" April 23, 2026 4.0 My experience with ClickUp has been very good. It has many useful features that make it easy to manage tasks, track projects, and work with a team. At first, it takes a little time to understand, but once you get used to it, it becomes simple to use. Features like task tracking, filters, and Ask AI are very helpful. Overall, it makes project management easier and more organized. Pros I like its simple design and project separation. Its filters make it easy to track any project efficiently. Integration with multiple software tools is straightforward and easy to understand. The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design. The alert system with calendar settings is also effective. Ask AI offers good value for money and helps teams collaborate more easily. Cons While ClickUp has many features, it can feel a bit confusing at first, especially for new users. The interface sometimes looks crowded because there are too many options. It can also become slow when working on large projects or many tasks at once. Some features and integrations take time to understand and use properly. Review Source VR Verified Reviewer Head of RevOps Computer Software Used the software for: 1-2 years ### "One of the most customizable project management tool on the market" February 19, 2026 5.0 Overall, it has been very pleasant to work on ClickUp and get organized in a 200 FTEs organization. Yet, it has been necessary to streamline our way of working and centralize how to use the tool as it can become quickly messy if you don't administrate it. Pros Clickup is really easy to use but also really customizable. We have several teams in my company and each of them has its way of working, ClickUp is enabling us to fit their requirements. Also, it's very visual and there are a lot of automation possibilities, helping us to gain significant time. Cons The UX is sometimes too heavy: it can become difficult to navigate from one view to the other as there could be lot of items on a single page. Also, it can become difficult to go through icons list, especially if you set lot of different possibilities - the system does not help managing replicates at scale. Review Source VR Verified Reviewer Territory Account Exec Information Technology and Services Used the software for: 1-2 years ### "Click Up Review" December 9, 2025 5.0 We needed a tool that could help track and manage daily work and projects. We needed something exactly like Click Up where if you are collaborating on a project, you can assign tasks, a due date, can track how far the task is and can attach files as well. You also have the ability to customise Click Up to your liking, which was a winner for us. I also love the fact that you can create workspaces, sub-tasks and with the notetaker, it makes it easier to get minutes from meetings that you can easily access and you have all the action items from meetings and can easily convert them to tasks that you can track. ClickUp is an awesome tool and I love using it Pros Click Up has made life easier for my team as we can collaborate remotely and always be in sync. It’s very easy to manage projects, assign roles and tasks and makes it easier to track these. It’s very easy to customise and user friendly and with the new Notetaker feature, it just makes Click Up more desirable as a tool for managing daily work and projects Cons There is nothing I do not like about Click Up so far. It does everything we wanted it to do and has improved efficiency in our team and made collaboration way easier Review Source DS David S. Owner Professional Training & Coaching Used the software for: 2+ years ### "Click-in to ClickUp! " February 17, 2026 5.0 ClickUp! We are a small operation with big goals. And for us to have this platform has been the key element for our business. The tool is easy to use, it’s customer service is per excellence and the platform is always upgrading and updating to enable the users experience. I am a cheerleader for all small business and or large businesses to get on this platform and watch your organization thrive. Pros The project collaboration is for me and my team a strong feature. Our projects are well organized through this platform. We are able to log, project deliverables, timelines, hiccups, and so much more. It’s a life saver for us and we will continue to utilize it moving forward. Cons I’m not sure that there were any one thing that we disliked. If, I am honest the platform is just an awesome tool. Our work before using the platform suffered because we didn’t have a centralized place to store and collaborate. Review Source FS Felicia S. Executive Team Leader Telecommunications Used the software for: 2+ years ### "What’s Good in ClickUp" October 1, 2025 5.0 Overall experience with ClickUp has been positive given that it is the backbone tool that we use across all business units in my agency to collaborate on projects. Pros I mainly use ClickUp to automate business processes in my organization including project portfolio management and time tracking. In addition, I like that ClickUp also offers invoice customization and payment processing features. Cons Since I started using ClickUp in 2020, I have never faced overwhelming scenarios when streamlining project and task management processes. Review Source KV Katie V. HR Generalist Automotive Used the software for: Less than 6 months ### "ClickUp: Clunky at Best" October 15, 2025 2.0 Overall I was not very pleased with my experience. I used it for a while, but was frustrated with the interface and flow of tasks. It almost felt like more of a task to manage my tasks. My notes app could work better it many situations. I'm not a big proponent of this software. Pros ClickUp has some good features. Their dashboard is nice and pretty easy to navigate. The collaboration is high quality too. I'm able to communicate well with my supervisor on projects we have to accomplish on a timeline. Cons ClickUp is clunky at best. It's challenging to navigate and the process automations aren't intuitive or effective in my opinion. Managing many clients/locations of our business is challenging and the boards and timelines don't work easily. There was little to no support with set up and the customer service didn't seem to be the most responsive. Although it is fairly cheap, it shows in the quality. Value for money isn't worth it in my opinion. We switched to another project management software and have had much better success. Review Source Nrupa M. Marketing Operations Manager E-Learning Used the software for: 2+ years ### "All in one project management platform" January 2, 2026 5.0 Using ClickUp has been a highly positive experience overall for our marketing team. It is an all-in-one productivity platform that brings project management, task tracking, communication and documentation together in a single workspace. Pros ClickUp has been a game changer for our team's productivity and collaboration. It is a very easy to use tool. It has increased efficiency, improved project collaboration and created greater alignment across projects. Cons ClickUp is powerful but the new users can feel overwhelmed by features, settings and customization options. Review Source RM Rene M. IT Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Versatile all-in-one productivity platform" December 21, 2025 5.0 Overall my experience with ClickUp has been very positive. As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams. Its adaptability allows us to tailor workflows to our needs, boosting productivity and collaboration. Pros ClickUp is an incredibly powerful and flexible project management and productivity tool. I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform. The built-in time tracking, automation rules, and integrations with tools like Slack and GitHub make collaboration seamless, which is essential for our offshore teams. Cons Because ClickUp offers so many features, it can be overwhelming for new users, and the learning curve is steeper than simpler tools. There are occasional performance lags with large projects, and some advanced features are available only in higher-tier plans. The mobile app could also be more polished. Review Source Shana O. Principal Writing and Editing Used the software for: Less than 6 months ### "Murky UX but otherwise efficient. " December 19, 2025 4.0 Overall it's just fine. I've used others like Trello and Basecamp - I'd recommend those before ClickUp. Pros ClickUp keeps everything all in one place. Assign deadlines, change the scope of a project, assess timelines... you can even submit invoices if you create them right. Chats are easy to collaborate and you can also speak one on one with your colleagues. Overall, it's fairly straightforward, though not the easiest collab app on the market. Cons The interact is cluttered and it can be hard to navigate. Everything's there, but it's all there in ONE PLACE - no way to organize by category. For instance, if I wanted to view all of my upcoming article briefs I can not do that. I have to go back and forth to click individually on each one. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.