# ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClickUp the right Project Management solution for you? Explore 4572 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158833/ClickUp/reviews --- ClickUp 4.6 (4572) [View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Reviews of ClickUp Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews AH Arielle H CEOAccounting, Self-employedUsed the software for: 6-12 months. “Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as well as tracking campaigns and promotions), Operations planning, Networking tracking, Referral partners, memberships, and even a lead tracking pipeline.“ November 20, 2025 MH MaryHelen H Sr Content Marketing SpecialistEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer.“ December 22, 2025 BT Brianna T Lead EditorConsumer Services, Self-employedUsed the software for: 1-2 years. “ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)“ April 5, 2026 KM Katsia M DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team.“ March 16, 2026 EJ Emily J Client Services ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us.“ January 22, 2026 Jen P DirectorMarketing and Advertising, 11 - 50 employeesUsed the software for: 1-2 years. “Stability after major updates — every time ClickUp rolls out a large update, there tend to be bugs that can disrupt daily workflow.“ April 14, 2026 RM Rene M IT ManagerOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: More than 2 years. “I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform.“ December 21, 2025 Wes P Principal Software EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive.“ February 27, 2026 ## Showing most helpful reviews Showing 1-25 of 4572 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mai M. Managing Director Hospitality Used the software for: Less than 6 months ### "Collab with ClickUP" March 21, 2026 5.0 It's been a very pleasant experience for our team! The built in automation allows our team to truly enhance and maximize their collaborations. Pros I think ClickUp is super useful for my small business. It's a super customizable platform that replaces multiple tools which makes it a great investment. Cons NO cons so far! It definitely streamlines workflows through Kanban boards, time tracking, task automation, which ultimately helps our small teamincrease efficiency Review Source VR Verified Reviewer Science Communication Technician Biotechnology Used the software for: 6-12 months ### "Powerful All in One Tool with a Learning Curve" April 16, 2026 5.0 Overall, ClickUp is a good tool, but it can be hit or miss depending on how well it is set up. It is a powerful all in one tool for managing tasks, working on projects with others, coordinating teams automations processes and making plans. When set up correctly, it makes things a lot easier to find, work together, and get things done by keeping everything in one place. But at first it can be hard to handle because it has so many feature and set up workflows correctly. Some users may also notice that their computer runs slowly from time to time or that advanced customization and automation are little hard to understand Pros People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools. It very adaptable letting teams change workflows as needed and its collaboration tools make sure everyone is on the same page. People also like its reporting and make it easier to see how work is going. It is a great value of money compared to other similar tools and it help teams jeep all their work in one place. Cons Users don't like that ClickUp can be hard to use and overwhelming because it has so many feature and ways to customize it. It often has a learning curve, especially foe new users who just want something simple. others say that their performance isn't good, like when big projects take a long time to load. Sometimes, customer supports isn't set up right advanced feature like automation and setup can be hard to understand. Review Source VR Verified Reviewer Art Retail Used the software for: 6-12 months ### "Good but complicated" February 26, 2026 3.0 Overall Clickup do it´s job, but it´s important to take a good time to understand where is everything. Pros I like about clickup the versatile opportunity to customize everything and has an affordable price for small businesses. Cons What I don´t like about ClickUp, there is too many features an can be overwhelming. The interface is a little hard to understand. Review Source Katie C. Founder Marketing and Advertising Used the software for: 2+ years ### "A great project/task management tool with some caveats..." February 19, 2026 4.0 Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes. I'm currently working solo (no team), so I've moved away from ClickUp for a smaller, more simple project management tool to keep things simple and easy to manage. However, I would definitely go back to ClickUp if I needed a more sophisticated system. Even with my complaints, I do find it a pretty powerful tool when used at the proper scale for the business implementing it. I highly advise against trying to use every feature. I've found that using ONLY the features that best support your needs is a much more valuable and efficient way to use the system. I just wish their billing allowed more room for this. Pros Having used ClickUp for various projects with very small teams and for my own solo work, I've found it great at scaling to users needs. Whether you're working on a company-wide initiative or a solo project, you will have what you need to organize the work. I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who appreciates a sandbox experience so I can really curate the automations I want). Cons Their billing tiers are incredibly convoluted. Even on a small team or as a solo worker, there were features I would've liked to have access to that were only available at the much higher tiers. It didn't make sense to me to pay so much more per person to unlock one or two features that would've been helpful for our use case. It seems the billing tiers assume that needed features scale predictably with the size of the company, but that's not always true. There are features that would be useful at any size. For example, their Enterprise tier (a tier you need to sign up for a custom demo for before you can see the pricing) is the only tier that you can get conditional logic on forms. That simply doesn't make sense to me. Granted, I don't know the pricing for that so it may not be THAT much more than Business (currently $12/mo/user at the time of this review); however, it seems like those features shouldn't be denied other lower-tier users. My point is, it seems the billing structure is designed to drive ALL users toward the Enterprise level. This can feel really frustrating as a user. Similarly frustrating was the frequent glitches of the software when using sophisticated automations. It seemed either the caching system or something had a very difficult time running automations in real time and needed time to accurately show the correct outputs for the specific automation. It wasn't a dealbreaker for me because it wasn't ALL the time, but it happened frequently enough that many times I had to ditch an automation all together because of this. Lastly, for those with super small teams or who work solo, it can feel very overwhelming with all of the bells and whistles it comes with. On the plus side, many things can be turned on and off for different workspaces, but if you don't know how to do that, it can feel overwhelming out of the box. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp We very briefly tried Monday, but we didn't like the available views and features. Ultimately, ClickUp won out. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[monday.com](https://www.capterra.com/p/147657/monday-com/) At the time, ClickUp offered similar features to Monday and better features than Teamwork. We made the switch at the direction of the owner of the company, and we stuck with it as it worked well for what we needed. Review Source VR Verified Reviewer marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Powerful Project Management Tool With a Learning Curve" March 30, 2026 4.0 Overall, my experience with ClickUp was positive. It is a powerful project management platform with a lot of flexibility, which makes it a strong option for teams that need detailed organization and customizable workflows. While it can take some time to get fully comfortable with the platform, once everything is set up properly it can be very effective for keeping projects on track and improving visibility across teams. Pros What I liked most about ClickUp was how much it brings into one place. It made it easier to manage tasks, projects, deadlines, and team communication without constantly switching between different tools. I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked. Cons What I liked least about ClickUp was that it can feel overwhelming at times, especially for new users. Because there are so many features and settings, the platform has a bit of a learning curve. In some cases, it felt like simple task management could become more complicated than it needed to be, and the interface could feel a little cluttered. Review Source Wes P. Principal Software Engineer Computer Software Used the software for: 1-2 years ### "ClickUP's Great for small Projects" February 27, 2026 4.0 Have been using for a couple of years for small projects with group members. For larger projects with many members ClickUp doesn't seem to be the best fit. Pros It provides highly flexible ways to visualize output. Uses AI very well to generate superior output with no coding required. It's available for free with sufficient features to satisfy the vast majority of users. Cons Feature set is so rich it can be overwhelming to a new user. For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive. Review Source Craig T. Director of Marketing Information Technology and Services Used the software for: 6-12 months ### "Workflows that work" February 23, 2026 5.0 Pros We used this program, with a 3rd party vendor, to manage projects and workflows. The software was easy to use and performed what we needed it to. Cons Often, there are too many emails and recurring issues with closing out projects each month. On the grand scale of things, there were not many, if any, major issues. Review Source VR Verified Reviewer App developer Information Technology and Services Used the software for: 6-12 months ### "Powerful but Complex All-in-One Productivity Tool" April 2, 2026 3.0 Overall, a powerful and flexible platform that boosts productivity, but takes time to learn and can feel complex for new users. Pros Powerful all-in-one tool for task management, docs, and collaboration. Highly customizable with great automation and team visibility features. Cons Steep learning curve and cluttered UI at times. Can feel overwhelming, with occasional lag and slower performance on larger projects. Review Source VR Verified Reviewer Department Manager Facilities Services Used the software for: 1-2 years ### "ClickUp - Good for some, not for all" March 23, 2026 4.0 8.2/10 experience over-all. Very powerful and can be an excellent use-case for someone who has some time to set it up properly and really dial everything in. It is so robust, features and tool can be lost in the shuffle of learning it initially Pros It is a very robust tool that can be used for project collaboration and management. It link seamlessly with your calendar(whichever you use and helps with accountability in team collaboration. Cons It bogs down pretty good when multiple people are working on the same area from different computers and the auto-update is not as smooth as it could be. The AI never really worked for me, as I did not build out click up completely(I did not feel the need to) Review Source Tom L. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "Useful project management tool " March 13, 2026 4.0 Useful project management tool to manage multiple linked tasks across a team (or teams). Would recommend. Pros Good tool for managing projects across a team - find it useful to associate and link related activities and tasks and assign owners. Cons It does take work to update and maintain to get the most out of the tool - sometimes I feel I am working a little against the UI to keep on top of the projects Review Source VR Verified Reviewer Owner Music Used the software for: 6-12 months ### "Highly Suggested for all Company sizes, even if you are 1 person" November 26, 2025 5.0 I have been loving using ClickUp. It has helped me be more organized and efficient in my work so that I can offer my clients a better service. I love having it and using the automations to keep me working at my best. Pros I work independently but like having a project management software that helps me keep all my tasks organized and helps me run everything smoothly. Most other software's you have to pay for at least 3 seats to start but with Click Up I was able to pay just for 1 seat so I can use it! Cons I found it a bit tricky when 1st starting with it, but once I worked with it more and more I was able to guide myself through it well. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp I can set it up for just myself to use. All the other ones I would be paying for seats I don't use Review Source DO Desi O. Financial Controller Accounting Used the software for: 2+ years ### "Good way to stay on task" November 5, 2025 5.0 My overall experience was good. It was helpful to keep me on task and time tracking. Working in the accounting field due dates and timelines are very important and this was a great way to keep me on track. Reports on time tracking were easy to use. Pros I liked click up because it kept me on task. It was very easy to add tasks, sub tasks and assign different members of the team on projects. The ability to see what everyone has completed cut out interruptions which was a huge time saver. It also worked great for time tracking for billable hours. I've used the version where you pay and it was a good value to hold shared documents. Cons The only thing I think that would improve click up would be a reminder. If you are active, but not clocking any time a little reminder would be helpful. Or if you are on a project for multiple hours, an are you still there pop up to avoid over charging for time. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp Click up free version was better & I was familiar with it. Review Source CF Chen F. Owner Internet Used the software for: 1-2 years ### "All-in-One Project Management That Keeps Everyone in Sync" October 1, 2025 5.0 Overall, ClickUp has been a great tool for managing our project. It keeps everything, from tasks to communication, centralized and accessible, which saves a lot of time. Even with a few minor downsides, it’s reliable and has made teamwork much more efficient. Pros ClickUp makes project collaboration really simple. It syncs smoothly across all team members, and it’s easy to share files, updates, and messages in one place. I like how tasks can be assigned, tracked, and marked as complete so everyone knows exactly what’s going on. It keeps the whole project organized without needing multiple tools. Cons Sometimes the interface feels a bit crowded with too many options, which can be overwhelming for new users. The mobile app also works fine but could be more polished and faster when switching between views. Switched from [Hubstaff](https://www.capterra.com/p/132376/Hubstaff/) The company I worked with has switched to a new app Review Source MH MaryHelen H. Sr Content Marketing Specialist Education Management Used the software for: 6-12 months ### "the best producitivty app ever" December 22, 2025 5.0 Pros I love how easy it is to track work across our team and easily update each other. Having one spot where we can see task statuses is so helpful. It is so easy to put in new tasks, rearrange them, etc. I lvoe this app so much I made a personal account too. Cons I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing ClickUp Send to email Chrome extension. I also dont like boards. Review Source Matthew G. Coach Health, Wellness and Fitness Used the software for: I used a free trial ### "ClickUp Is No Slouch!" November 5, 2025 4.0 Overall ClickUp is no slouch. I was 98% sold on the app until I spent a few more hours research Monday. I tested Monday and it worked better for my needs. Please don't base your decision on my preferences. You need to judge for yourself. It's worth testing. Pros Brain AI was extremely helpful in setting up what I could figure out in the app. If I didn't have Brain available I would still be struggling to set it up. Cons The interface is EXTREMELY customizable. A little too much in my experience. I don't prefer too many options to customize because I can waste a lot of time "tweaking" instead of being productive. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp I didn't I chose Monday over ClickUp because Monday was more suited to my needs. This doesn't mean Monday is better. Just a little different. Review Source AF Allen F. Director of IT Computer Software Used the software for: 2+ years ### "Overwhelming at first. Great for strict processes." December 3, 2025 4.0 ClickUp has been great. It can be overwhelming until you have processes laid out. Once you know your way around the platform and have processes, then it really does help. Pros ClickUp can really work for almost any project management style. We were able to customize it however we needed. Customer support was responsive and it has helped with team collaboration. Cons ClickUp is geared towards enterprises. As a small business, we find many security features locked in at the enterprise tier. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp ClickUp found the middle by being the most feature-full at the best price. Review Source Christopher D. Head of Tech Solutions Utilities Used the software for: 6-12 months ### "A Powerful Tool If You’re Ready to Dive In Fully" December 5, 2025 5.0 Overall, my experience with ClickUp was that it’s a really powerful and flexible tool once you get the hang of it. It’s easy to start off with for basic tasks and setting up your week, and you can get a good flavour of it with the free version. That said, it does have a bit of a learning curve because it offers so many features. And like many users have noted, you really get the most out of it if you decide to go all in and integrate it fully into your processes. The free version is more of a starting point, and you’ll eventually need to commit if you want to unlock its full potential. So in summary, it’s a strong tool if you’re ready to embrace it fully. Pros I found ClickUp really intuitive and easy to use for all the basics. It made collaborating with my team simple, allowing us to assign and manage tasks seamlessly. I also appreciated its AI features, which added a nice boost to handling tasks. Overall, its strength in task and project management stood out and made the whole experience really effective. Cons While ClickUp was easy to set up for the basics, its wide range of features could feel a bit overwhelming. In other words, its strength was also a bit of a weakness, because there were so many layers that it took some time to really get to grips with how everything worked. Another downside was running into paywalls fairly quickly. You’d see what you wanted to do, but then you’d hit an upgrade prompt, which could be a bit limiting. Review Source KV Katie V. HR Generalist Automotive Used the software for: Less than 6 months ### "ClickUp: Clunky at Best" October 15, 2025 2.0 Overall I was not very pleased with my experience. I used it for a while, but was frustrated with the interface and flow of tasks. It almost felt like more of a task to manage my tasks. My notes app could work better it many situations. I'm not a big proponent of this software. Pros ClickUp has some good features. Their dashboard is nice and pretty easy to navigate. The collaboration is high quality too. I'm able to communicate well with my supervisor on projects we have to accomplish on a timeline. Cons ClickUp is clunky at best. It's challenging to navigate and the process automations aren't intuitive or effective in my opinion. Managing many clients/locations of our business is challenging and the boards and timelines don't work easily. There was little to no support with set up and the customer service didn't seem to be the most responsive. Although it is fairly cheap, it shows in the quality. Value for money isn't worth it in my opinion. We switched to another project management software and have had much better success. Review Source Nrupa M. Marketing Operations Manager E-Learning Used the software for: 2+ years ### "All in one project management platform" January 2, 2026 5.0 Using ClickUp has been a highly positive experience overall for our marketing team. It is an all-in-one productivity platform that brings project management, task tracking, communication and documentation together in a single workspace. Pros ClickUp has been a game changer for our team's productivity and collaboration. It is a very easy to use tool. It has increased efficiency, improved project collaboration and created greater alignment across projects. Cons ClickUp is powerful but the new users can feel overwhelmed by features, settings and customization options. Review Source VR Verified Reviewer Brand Designer Marketing and Advertising Used the software for: 2+ years ### "A great project management software that I've used for years" February 12, 2026 5.0 My experience has been a positive one, and I've been a user of this software for several years now. My main advice would be to just get started with the features you need - you can always explore more functionality when you have your basic setup in place. Pros It's easy to setup and get started with. Pricing is also reasonable. I like how there's a lot of customisation options available depending on how you want to setup your work tasks and projects, e.g. nested tasks. Cons Sometime the desktop version can be a little slow, but it's not too noticeable. The alternative is to use the browser version. Review Source VC Viktorija C. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "2 years later" November 18, 2025 5.0 I've been using it for over 2 years, and I feel like there are still features I could learn about and improve. For example creation of automatizations and the newly introduced AI summary system. In general, ClickUp is, in my opinion, cleaner than similar platforms and more user-friendly. Pros I like the ease of use and constant support that the platform is offering. There are a lot of trainings which you could attend if you want to explore the more elaborate features. I think it offers good value for money and tracking tasks is intuitive and easy. The good things are also a variety of automatizations and integrations that it offers. Cons I don't like that after completing a task, most of the subtasks disappear or are hard to find. The old projects are also not easily retrieved, and sometimes you can lose tags and notifications in the interface. Review Source JK James K. Brand Ambassador Health, Wellness and Fitness Used the software for: 2+ years ### "ClickUp is changing dynamics in project management and offers a great collaboration space." May 26, 2025 5.0 ClickUp has spearhead our current success streak in project management by giving us an easy and efficient experience in planning our project tasks and collaborating more effectively. It has been giving us access to robust project management features that has proved very suitable for us to streamline all project activities. Pros ClickUp has power automation workflows that has been making it easy for us to complete the routine tasks of our projects. It offers intuitive collaboration features like chats and files sharing that allows us to communicate and work together without any hindrances. ClickUp has amazing project visualization tools like project boards and lists that allows us to easily monitor our progress towards completing projects. It has a very intuitive user interface that makes it easy to use even for the new members of the team. Cons ClickUp has lived up to our expectations and no has every brought any complaints forward. We have not faced any issues in our experience. Review Source Vicky B. Senior Account Director Marketing and Advertising Used the software for: 2+ years ### "ClickUp is brilliant product with masterly in work planning." May 14, 2025 5.0 ClickUp has given us a great experience managing our key accounts allowing us to become the masters in serving our customers. It allows us to plan effectively for all key account actions and to set clear goals which keep us all aligned to serving our customers with greatness. ClickUp has helped us to improve our relationship with our key customers which has made it possible to retain them for long. Pros ClickUp gives us access to the most productive task planning features like to-do lists and Gantt charts which are efficient in keeping our work organized. It has clear dashboards that allow us to monitor the progress of our work in real time. ClickUp comes with task automations that has enabled us to carry out the repetitive tasks with much ease and lesser time. It also has task prioritization features which allow us to to put first emphasis on the urgent key account actions. The progress tracking features help us to evaluate how far or close we are from achieving our goals. Cons No cons to report for ClickUp. We have never found any aspect that does not sit well with us. Review Source KM Karen M. Managing Editor Publishing Used the software for: 2+ years ### "Best automation and collaboration tool for admin users." November 18, 2025 5.0 Pros ClickUp brings all project tracking, invoicing, and automation together so that our whole editorial team can work in full collaboration and stay on top of deadlines. This platform is user-friendly, affordable, and allows us to streamline processes from an idea to publication and payment. Cons Advanced features are sometimes hard to learn, and there are also infrequent bugs in workflows within a team or integrations. Customer support is good for simple queries, but the resolution of problems related to invoices or automation takes some time. Review Source ANDREY V. CEO Marketing and Advertising Used the software for: 2+ years ### "Limitless Customization " September 28, 2025 5.0 Pros Customizability is limitless, I can have my boards set up precisely how I prefer and the AI automation built in helps greatly with task organization. Cons Learning curve for new team members is steeper than other task management software but it is well worth it Review Source Similar Products Featured ## Related categories [Project Management](https://www.capterra.com/project-management-software/)[Project Tracking](https://www.capterra.com/project-tracking-software/)[Advertising Agency](https://www.capterra.com/advertising-agency-software/)