ClickUp Reviews

Overall: Ainda há alguns pormenores a serem trabalhados no software, mas até à data é o software que mais facilita o meu dia a dia. Através do ClickUp, consigo ter todos os detalhes e informação acerca de um projeto à distância de um clique (Emails trocados sobre o projeto, anexos, subtarefas, detalhes, chat, atividade...)

Pros: - Criação de tarefas através dos emails (os emails ficam anexados à tarefa); - Diversas vistas (calendário, lista, tabela, blocos, mapa mental, etc.), todas elas vinculadas às mesmas tarefas; - Possibilidade de ver apenas tarefas e calendário de um projeto específico, ou então de uma visão geral de todos os espaços existentes; - Código/link webcal (iCal) para sincronizar os eventos/tarefas datadas, com o calendário do smartphone; - Automatismos; - Criação de templates.

Cons: - Mobile app pouco desenvolvida na questão do calendário. Só é possível visualizar por hora. - Não é possível criar gráficos para análise de estatísticas. As únicas estatísticas disponíveis são acerca das próprias tarefas (registos, datas e status).

Alternatives Considered: Trello, Asana, Any.do, Microsoft Excel, Notion, Evernote Business, Todoist and Wrike

Reasons for Choosing ClickUp: O ClickUp é realmente o mais completo e prático para trabalhadores de escritório que utilizam frequentemente emails e realizam projetos no computador. O Clickup vence na funcionalidade prática de criar uma tarefa e anexar um email através do Outlook/Gmail, juntamente com todas as restantes funcionalidades que o tornam tão completo. Já mencionei os restantes prós anteriormente.

Reasons for Switching to ClickUp: Notion é um software bastante completo e prático. O único pormenor que me despertou e fez-me realizar esta troca foi a funcionalidade de criar tarefas através do Outlook/Gmail e anexar os emails à tarefa de uma forma bastante prática.

Overall: Clickups main strength is to give the user full control over how they want to manage their tasks and checklists, while also give the option to viw them the way they prefer it. There is a bit of a learning curve with clickup, but one you get the hang of it, clickup has the possibility of saving a lot of time (for example with recurring tasks for us). For the productivity freaks like me, clickup is an uncut diamond that need a lot of polishing (mainly better styling in terms of visibility of featues - especially for people with bad eyesight like my girlfriend - but also in terms of using the screen space as optimally as possible). I hope that with time the styling gets updated such that new users can get the same enjoyment out of this system as we have when we applied our own styling to clickup.

Pros: I like that there is so many ways you can customize and view you tasks, which was vital for my girlfriend and i who uses clickup for managing our daily lifes together and for our jobs. The primary reason we switched to clickup was the ability to make recurring tasks, such that we could keep track of maintenace tasks in our home that doesn't have to be done every week. Before i managed this manually for us, but now we have automated this with clickup. In combination with this we wanted to have one system to manage all over our tasks, reminders and notes, which clickup can do for us. We also wanted to be able to switch views, bacause my girldfriend wants to see tasks in a list view, where i prefer a board view, which was what the main thing that convinced my girlfriend to switch over from trello, which doesnt have this feature.

Cons: The main problem we have with clickup is the overall styling and layout of clickup. Mainly many of the colors in the app is too neutral and often just different shades of grey, which makes it hard to distinguish one thing from another. Also the acitivity overview in each task is WAY to big, and it would be cool if this was made an optional thing to view, which was hidden at default or could be set to hidden in the settings because we rarely use it. Lastly the individual elements on the views and for each task has way to much padding around them, which makes it such that you almost cant see any of the important (in my opinion) things on each task, whick is the checklists and the subtasks, which gets pushed out of view when you are rolled to the top of the task, especially when viewing things on a laptop. This also applies to list view, where the tags (which is also hard to read for my girlfriend with bad eyesight) could be moved out to the right instead of being underneath the task name to fill less on the screen so more can be viewed. To try and make up for these problems, i have actually made my own styling to clickup (i am a system developer myself in my daily job) to solve many of the isues we have with it. When these things are solved, clickup becomes much more intuitive and user friendly to us. We hope that with time the styling will improve such that we dont have to make out own styling, but in the meantime we get around these issues by this method.

Overall: A good start. Has the potential to become a great contender to market leaders like JIRA, Asana, and Monday.com etc. But they really need to beef up their UX and optimizations teams. They really need to stop adding more fringe features, and focus more on polishing the essential, core functions.

Pros: Has a LOT of features. Very flexible in theory & concept and allows you to play with your data, plans, timelinnes, tasks etc in many many ways to find the insight you're looking for.

Cons: Too many micro-features. Sometimes when you try to appeal to EVERYONE, it makes you look less focused and cluttered. There's so much of tiny little fidgets and trinkets in there that sometimes it gets a bit stressful trying to navigate the interface. Also the apps, and more importantly the notifications need a LOT of TLC. A long way to go before I can completely abandon the web/desktop apps for mobile version.

Alternatives Considered: Asana and Basecamp

Reasons for Choosing ClickUp: Great marketing materials, documentation, and initial impression of the capabilities.

Reasons for Switching to ClickUp: Not enough project management & collaboration capabilities.

Overall: Overall, we have been extremely happy with ClickUp and keep discovering new uses and applications for the software. We have shared the news with clients and gotten them to start using it too.

Pros: When looking at project management and collaboration software, it's almost a commodity with the same functionality, feature sets, etc. When exploring ClickUp, the thing that stood out the most was the user-friendly design, ease of customization, and the frequent feature release cycle. New features are released weekly, but it never feels overwhelming. If it's not something we would use, we ignore it, but if it's something that makes our lives easier, we start utilizing it.

Cons: I wish there was a way to track time without doing it by each individual task. For example, we set up a Space for each client and I'd love to track time based on the client as opposed to each task for the client. I'd also like to limit functionality for users without switching to the Enterprise plane. Currently all users can change due dates but we'd like to limit that ability. As a 5-person team, it doesn't make sense to pay enterprise pricing.

Reasons for Switching to ClickUp: Hive became very buggy toward the time we stopped using it and they started changing their pricing model to make it less attractive for smaller companies.

Overall: With ClickUp, the amount of emails that are received daily is easily managed and it has also helped me with my tasks and my projects at an affordable price, My experience is positive and I recommend it

Pros: ClickUp is simple and easy to use; It is not overloaded with very specific functions that are only available in some particular cases, I have previously used Asana and appreciate the flexibility that ClickUp offers

Cons: Because there's so much that can be done by clicking and it's so customizable that it can be overwhelming at first so many functions, it can be a bit difficult to navigate and find things. Everything else is great and I have no complaints

Reasons for Switching to ClickUp: Change because I felt more comfortable with ClickUp

Overall: It was pretty easy to get started using ClickUp, though it has many features to learn and use. I also found it pretty easy to transfer my many of project lists in Todoist over into ClickUp.

Pros: I've used over eight different task management applications over the last 10 years, and finally ClickUp solves 90% of my path management needs. It seems like ClickUp offers new features and updates on a nearly weekly basis. It includes several different ways to view tasks and projects, as well as the ability to keep track of goals and milestones. I like how I can easily create templates for projects, tasks, and lists, as well as archive lists for later use. The development framework for ClickUp allows developers to keep adding features to the application, but at the same time maintain the core user interface. Though I don't use ClickUp as part of a team, it does come in handy when I invite and share projects or tasks list with guests. ClickUp may be more than what many people need, but it is one of the best applications I pay an annual subscription for.

Cons: I wish ClickUp allowed for assigning reminders to individual tasks rather than assigning universal reminders to all scheduled tasks.

Reasons for Switching to ClickUp: Though Todoist is a nicely designed application, it provides on a few ways to view projects, and it doesn't include built-in automations.

Overall: Now that I've used it for almost a year, I feel very confident in its abilities. It took me a while to understand how to use all of its functionalities but it wasn't hard, it just took time. Now I can build really useful systems with it, from client portals to even advanced relationship management and client engagement solutions. I've set it up so it's useful to me and my team but the overall feeling is that it drives me to do work rather than to track time or check on tasks or look at reports. It really focusses all members to complete tasks!

Pros: I really like how it allows you to create any structure. Using spaces, folders and lists, I can segment clients in different spaces, organize projects in folders and use lists for project stages. I like how they offer many templates (I recommend every newbie to start from there) with ready functionality like agile project management or even a light CRM. I also like to use their native apps on desktop and mobile because they're intuitive and easy to get into.

Cons: One must have some experience with productivity tools to get into the useful features. Because the system offers such a high level of flexibility, it demands an organized and streamlined implementation to get the best benefit out of the product. Although extremely easy to configure, one needs to have experience in generating reports to understand how to build the dashboard widgets optimally. A lot of time can be spent on understanding how the system works and at the beginning it feels like nothing is happening.

Alternatives Considered: Trello, Asana and monday.com

Reasons for Choosing ClickUp: ClickUp gives me the best value for money over all other products I investigated. I needed a tool that gives me all functionalities for one price, not to be very expensive and to have high level of automation capabilities. ClickUp also has very good control over the entire process i.e. when configured properly, it also guards me from making mistakes by choosing an easier option and causing havoc in the organization.

Overall: It's awesome, honestly. My teammate (Executive Assistant and Projects/Events Coordinator) can see my list and add/revise as needed. (I've given her that permission.) I can create tasks for her -- and it notifies me when she completes them and nags me to prompt her if she doesn't. We can have threaded conversations about a unique task - so it keeps everything tidy. (We honestly need to remember to do this more often. It would eliminate threads of emails that aren't attached to tasks!)

Pros: ClickUp updates its interface across multiple devices instantly. It looks exactly the same on the web as it does in Windows - and functions exactly the same in iPhone. It lets us do recurring tasks (with incredibly exacting control over exactly how those tasks recur). We can "email a task" to ClickUp from Outlook and finally clear out our inbox (so we don't fall into the trap of using our inbox AS our to do list - which is deadly, because one's inbox is not easy to prioritize. Who KNOWS what lies beyond the deep. With Clickup, we just go to the task, grab the unique address link for that individual task, then forward the email to the that unique address link. And it's so FAST. Nearly instantly, that email's contents and any attachments now become part of the threaded conversation (and attachments) to that task! That's EXACTLY what we would have designed if we were inventing our own task management app!! We can create a "start" date for a task. (In other words, please get this out of my sight until March 20th, 2024. On that date, start nagging me that this task needs to be completed by April 1st 2024!) Then we can forget about it for now. It's the ulimate stress-reliever. Most everything is super quick, too -- even though we have scores of tasks. The iOS app is available offline if you've viewed it. And the desktop app integrates with Outlook, they say (even though our own Outlook Exchange server hasn't given us the power to integrate outside apps, sadly). Tons more features

Cons: There's not a lot. I guess if I'm going to be picky, it feels awkward to me once my list has like... 50 or 70 items in the stack, to find the item I just added and try to move it manually around the list to some level of prioritization. Granted, I should probably only allow 10 things on my list, but ... if I have to do 70 things and they're all high priority, what am I supposed to do? There's a dropdown box upper right that supposedly lets me assign it a numerical priority, but it doesn't appear to work -- at least to me -- because I have my filters set up to keep dates in mind, I guess? Honestly, I've never made time to ask the company why it doesn't work. So even if I say I'd like the item to be number 5 in a list of 70, it still shows up after item 65. But I'm sure it's just me. It's still not a huge deal to grab the little 'handle' on that item and slide it up in priority. (I'm just glad it lets me manually assign the priority - both in the Windows app and on iphone.) Honestly, I can't think of anything else I'd change. (It's really that good.)

Alternatives Considered: Trello, Remember The Milk, Notion and Evernote Business

Reasons for Choosing ClickUp: Oh my goodness. We could write a book. Love the added integration that Clickup affords for attaching emails to conversation threads -- with included attachments -- so we can get to inbox zero and see (and prioritize!) everything. Seeing the trees - and the forest -- is so much easier when we get things out of our inboxes! So many of these platforms have a unique paradigm. Clickup lets us organize the filters the way WE want to filter tasks. Notion can let us set up tasks in a custom database, but Notion still doesn't offer a solution for recurring tasks. Clickup has it ALL.

Reasons for Switching to ClickUp: Clickup was MUCH stronger in integrating emails, attachments, start dates, team assignments, and more. No comparison. Manual movements in iOS. iOS comparing to Web/Windows apps. Speed. And favorable price comparison too!

Overall: Outstanding product and support from the team, including the pre-created resources. Very easy to get started and be productive.

Pros: The user experience of ClickUp is outstanding while also providing power users the functionality they need. The best thing about ClickUp has been the changes to how we work. We had tried other products before but they never really stuck (Monday, Jira, Asana etc.). ClickUp is the first platform we have used consistently and everyone at the firm has found value from.

Cons: Would like to see even more external connection capabilities to further integrate ClickUp into other applications. The existing Zapier integration is good but exposing more of the API via Zapier and Tray.io would be very helpful.

Alternatives Considered: Asana and monday.com

Reasons for Choosing ClickUp: Ease of use, vision of the product, quality of the support from the team (when we had questions).

Reasons for Switching to ClickUp: Jira is a unweidly and no one liked using it. Our teams actually enjoy using ClickUp.

Pros: I've tried them all, both the well-known project management tools and the newer ones, more document-oriented. ClickUp has the absolute best development team, listens to their community's voting platform and reveals new features every week. At the same time, their packages are reasonably priced, so affordable for many. We run a small real estate development company with ClickUp.

Cons: Their UI could be cleaner and their mobile app should be relaunched for sure. With their latest implementation of 'Automation' it looks very promising, and I hope they can keep up with the new players and make ClickUp more document oriented.

Alternatives Considered: Infinity Call Tracking, Coda and Notion

Reasons for Choosing ClickUp: While I like the document-oriented approach of the other apps, ClickUp has one of the most mature task and project management products.

Reasons for Switching to ClickUp: While Asana is known for being slow in their development, ClickUp actually implements the features their users are asking for.

Overall: Wouldn't work without it. It's made everything in our business organised from development tasks to marketing everything is neatly compartmentalised and we know what needs to be done by who and when with as much detail, from high level to granular, as we want.

Pros: We used Monday for about 6-8 weeks and after paying a really high price, realised that they arbitrarily stopped us from having the use of certain features so I went on the hunt to find something else and I found ClickUp which ticked all the boxes and boxes we didn't even know needed tucking. It's free up to a point so if you're small, they help you to a point of being able to afford them which is just great and a stark contrast to Monday. I've become a bit of an evangelist for ClickUp because their software has been so incredibly useful to us and we still haven't given them a penny (but we're due to soon and happy to).

Cons: There's so much functionality that it takes a little getting used to but it's worth it and for the level of functionality it has, it's as easy to use as it could be. The 2.0 version also has a few bugs but nothing critical and they roll out regular improvements.

Overall: Before ClickUp I used Asana for a while and before that I had a very out-of-date project management tool with a good time-tracking system but which basically required that you had your own lists of tasks somewhere else as creating them and managing due dates was a maze. So, for a long time I used outlook tasks and calendar to manage my time and to make sure I don't forget to do something vital, but there was no hierarchy and the lack of checklists and having an overall scattered system just led to mistakes. ClickUp's Lord-of-the-Ring-ish "One App to Replace Them All" slogan was the single initial thing that caught my attention and I had to see is there any truth in that promise. And I've seen my productivity go up as I spend much less time double-checking have I done this and that and when, and it's tad much easier to organize my upcoming work and plan out my future projects.

Pros: The level of customizability that ClickUp has was exactly what I needed. Too many apps are trying to shoehorn users into a very narrow way of working and organizing the workflow. As a downside, this makes it harder to get started with ClickUp. Another factor that I enjoy is ClickUp's hierarchy, which enables me to plan my monthly work to the tiniest of detail but still get an uncluttered bird eye's view of the major elements and their deadlines. Forms is also a very nice addition and practical when working with customers. Automations are amazing too (though I hope version 2.0 has space-wide and global automations).

Cons: One major thing I'm still struggling with is time tracking with ClickUp. Now when I don't have employees, it's manageable and dashboards can somewhat (with multiple filtered calculations) squeeze out the information that I want, but setting it all up is laborious (and still a few months ago calculations were buggy, but that seem to have been fixed now). What I'd really like to see is an editable calendar view of the time tracked, ability to calculate overtime, etc. Another important feature to me was the ability to set up recurring tasks in a fairly complex way. Basically, most of my customer work is cyclical and repeats more or less the same from month to month. It's not perfect as I'd like to be able to make complete lists recur so that I wouldn't lose my dependencies and while you can get close to this by saving templates, it's still a lot of manual work when you have a lot of lists and then you have to link them all to your dashboards again. I also have a good number of tasks that recur daily (due date change) but at the beginning of the month they should recur as new tasks (to reset time tracking). As a minor wish, I'd like to be able to pin my favorite dashboards. And being able to assign dependencies, due dates and time estimates to checklist items would be a plus (I have a hierarchical way of using tasks, subtasks, and checklists based on the estimated time it takes to complete them and I really don't want to make 1-10 minute items into subtasks).

Reasons for Choosing ClickUp: My initial impression was that ClickUp simply seemed to be a better bang for the buck with more features to meet my business needs. And of course once you set up your freemium environment, then play around a bit with the free trial of the business plan, you are pretty much locked in with all the time invested in it as for busy people the cost of switching can be high. And ClickUp is a wonderful software so once you get used to it, you don't really even care to consider the alternatives.

Reasons for Switching to ClickUp: Asana was okay but ultimately didn't meet my needs - ClickUp did.

Overall: I was brought onto a team of artists, developers and sales people to reorganize their structure of project management. They were previously using Trello and Jira and lots of things were slipping through the cracks. Everyone was confused on where to find things and the friction of Jira coupled with the lack of features of Trello meant that no one really used either effectively or frequently. I spent a solid month or two getting trials of various other PM software tools and eventually found ClickUp. I was ok with a handful of others, but after going through all the pain points I had found in others, I couldn't find any in ClickUp. I'm also very confident that if I do find something I don't like about ClickUp, their dev team listens closely to the pulse of its user community and makes updates to improve the software quite frequently and so my voice will be heard. As of yet, I haven't heard any complaints from the team about using ClickUp and it helps everyone's suggestions for improvements be heard and implemented. Someone thought of a new status to include in a list? Boom, added. Someone had a suggestion for a custom field? It's in there in seconds. Someone has a good idea to include automation? There it is! Seriously, as someone who used to be dedicated to softwares like Asana, ClickUp is really next level and very worth it. Even the free version is super useful. Give it a go!

Pros: I greatly appreciate the customization features in ClickUp that allow me to tailor its functionality to suit each project across my team. ClickUp is easy to setup, customize and use which gives instant and easy buy-in when switching from other PM tools. The ClickUp team is constantly rolling out new features, listening to user suggestions and improving functionality all across the site and my team loves it!

Cons: The template system is a little counter-intuitive, but once you get the hang of it, it's easy breezey and saves a ton of time.

Reasons for Choosing ClickUp: There were so many others that had some fairly chunky flaws, but ClickUp was the easiest to implement and use while not losing functionality. ClickUp's price is great as well.

Reasons for Switching to ClickUp: The team wasn't happy with the amount of friction present in Jira and the lack of functionality in Trello.

Overall: Our 4 member bookkeeping team is set up to work remotely. We were able to solve these problems: With more than 20 bookkeeping clients needing data entry and reconciliations every month, we needed to know what had been done so far, what was left to do, what is stopping us from doing something, what is the resolution for that stop. With ClickUp, we can jump on a Zoom call, look over open tasks, and overdue tasks and get them resolved.

Pros: This is the first task management/project management system I've used and it is very easy to understand. You can make it as complex or as simple as you need it to be. I like the ease of integrations and the ability to generate tasks very easily with Zapier. The dashboard views are very valuable and I use them daily!

Cons: It feels very slow at times. Most of my day time use can feel very sluggish. I'm on a 27" iMac with 24GB of ram, I may need more, but I only use Google Chrome 90% of the day. I don't have other programs open or running in the background. I do have about 20 tabs open but still, the other pages load much quicker than ClickUp. I have at least 1000 tasks in ClickUp spread out over 7 spaces and a hundred folders, but still, I need ClickUp (especially for business) to be faster. I do need more than just one layer of sub-tasks though. The checklists are good, but sometimes we just need one more layer. Also, your legacy recurring scheduling options are amazing and I'm not sure why it's no longer supported. It's perfect for our setup where we require recurring tasks to behave a specific way.

Alternatives Considered: Aero Workflow, monday.com, Teamwork, Airtable, Jetpack Workflow and Basecamp

Reasons for Choosing ClickUp: I was able to learn ClickUp for free and get my whole team using it right away and getting feedback from them along the way. I was able to try the business version for free as a trial and learn the benefits of upgrading. I saw clearly the Project Roadmap and the user interactions and their recommendations that were driving development. I saw quite a few bookkeepers and accountants chiming in and I decided that I would take the leap and watch ClickUp evolve and go along for the ride and UpVote those features I needed.

Overall: For us, it was a gamechanger. We went from using three different apps to only one, as we imported all our SOPs, tasks, and chats into Clickup. We love the app, and we have recommended it to all our friends and business partners. We can't see ourselves working without this!

Pros: - user friendly - complex tasks options and monitoring - the automation features - the fact that we can integrate our SOPs, Chat, and Task Management apps in the same app.

Cons: - some features are not working sometimes on the mobile app, but they are always working on it and improving

Alternatives Considered: Asana and Trello

Reasons for Choosing ClickUp: Clickup can easily replace your Asana, but more advanced, a Wiki with your SOPs and Slack. They also have a screen recording feature now, so I'm not sure how much time we will be using loom anymore.

Reasons for Switching to ClickUp: Clickup offers more features and more complex customizations. It also helped us to have the SOPs, tasks, and chats in the same place.

Overall: We have used Asana a lot in the past, but recently we had a new department do creative traffic jobs on a giant confusing Excel spreadsheet and it was difficult to keep track. Now we can have dozens of live projects and everyone knows where to find the latest information, comments and progress. As soon as ClickUp integrates Exchange email then we will consider using it as a help desk solution as well.

Pros: It works the way you need to work and offers unparalleled features for the price. Customer service has been super-fast and very friendly too. Customizing ClickUp is really easy with templates, forms and multiple spaces for different departments. We also REALLY appreciate the training materials, Gantt charts, guest access and automations too.

Cons: There are integrations we'd like to see like Exchange email, but we know Clickup are working on those, so looking forward progress. Thankfully their development team are very active on their Canny.io board. The interface is great, but could be slightly neater or more organised, but it is very customisable and that is a welcome benefit, so not really a complaint, just a wish.

Alternatives Considered: Asana, monday.com, Trello, Basecamp and Wrike

Reasons for Choosing ClickUp: ClickUp is excellent value, very customisable and has great team and guest features.

Reasons for Switching to ClickUp: We used Asana for many years, and it is a great product, but their pricing plans are greedy as they mostly charge in blocks of five users...got six people, then bad luck, you're paying for 10. That is outrageous and not a technical issue at all. We also felt the Asana price-bracket creep for extra features was poor value.