--- title: "ClickUp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClickUp Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/158833/ClickUp/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # ClickUp Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClickUp ## What is ClickUp? ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. ## What is ClickUp used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 4,725 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive collaboration platform Boosts organizational productivity Frequent lag and slowdowns Limited mobile functionality Starting price $10 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Business Management / 2026 - Project Management / 2026 - Resource Management / 2026 - Task Management / 2026 - Time Tracking / 2026 - Advertising Agency / 2025 - Agile Project Management / 2025 - Gantt Chart / 2025 - Idea Management / 2025 - Kanban Tools / 2025 - Product Lifecycle Management / 2025 - Product Management / 2025 - Project Planning / 2025 - Project Portfolio Management / 2025 - Remote Work / 2025 - Strategic Planning / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClickUp?[Manage this product listing](https://www.g2.com/products/clickup/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClickUp 4.6 (4,646) VS. [4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price $10 Per User, Per Month Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4,640) Ease Of Use 4.5 (12,379) Value For Money 4.6 (3,583) Value For Money 4.3 (8,935) Customer Service 4.5 (3,244) Customer Service 4.4 (8,032) ## ClickUp alternatives [4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/) Starting price $4.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [4.6 (2,251)](https://www.capterra.com/p/146652/Airtable/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) ## FAQs about ClickUp Overview ### What problems does ClickUp solve? ClickUp solves scattered task ownership, disconnected project documents, and unclear deadlines by combining assignments, statuses, files, comments, dashboards, and automated handoffs in one workspace. Project managers, operations teams, marketing departments, IT teams, and remote cross-functional groups benefit from tracking priorities, sprint work, recurring processes, and workload progress without relying on spreadsheets or email chains. Answer based on 3544 reviews Overview ### Which roles and teams benefit most from ClickUp? ClickUp is most used by business owners, founders, and executives who oversee priorities, deadlines, and team delivery. Project and product managers organize plans, tasks, and progress reporting. Marketing, design, and software teams coordinate campaigns, creative production, and development work, while freelancers and consultants manage client projects and recurring deliverables. Answer based on 4628 reviews Overview ### What company size and industries is ClickUp built for? ClickUp is used primarily by small businesses, which represent 83% of reviewers, with Marketing and Advertising leading at 13%. It is designed for project managers, marketers, developers, IT, HR, leadership, and enterprise organizations; Information Technology and Services accounts for 10% of reviewers, and Computer Software for 9%. Answer based on 4639 reviews Features and Usability ### What are the key features of ClickUp? ClickUp includes core task management for creating, editing, assigning, and tracking tasks, with recurring tasks, due dates, estimated hours, and progress statuses. Project planning and scheduling support milestones and multiple projects, while customizable workflows organize work stages. Collaboration tools support team communication, and online time tracking records time by task or project. Answer based on 641 reviews Pricing ### How much does it cost and what fees or limitations are included? ClickUp offers a free version, while Unlimited costs $10/user/month or 7 annually and Business costs 19 or 12 annually. Reviewers often find the free tier sufficient, but cite its 100MB storage cap and paid-tier restrictions on features such as custom fields, Gantt charts, timesheets, and advanced sharing. Answer based on 890 reviews Integrations ### Which third-party tools and platforms does ClickUp integrate with? ClickUp integrates with Slack, GitHub, Google Drive, Gmail, Microsoft Outlook, Zapier, Jira, and Google Calendar. Its catalog includes over 200 integrations, spanning communication, developer tools, email, calendars, file storage, and automation. Teams can connect notifications, task updates, pull requests, documents, and email-based work with ClickUp. Answer based on 1037 reviews Getting Started and Support ### How easy is it to onboard and train a team on ClickUp? ClickUp offers live online sessions, webinars, documentation, and videos to support team training. Reviewers find basic task management and navigation easy for technically confident users, often with little initial training. Nontechnical users, admins, and teams building custom workflows typically need more time to learn the interface, hierarchy, permissions, and advanced configurations. Answer based on 431 reviews Getting Started and Support ### What customer support options does ClickUp offer, and how do users rate the experience? ClickUp offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Users often describe support as responsive, helpful, and effective at resolving issues, including through chat and escalations. However, some report slower responses for billing, automation, syncing, cancellation, or complex setup problems. Answer based on 530 reviews Security ### How does ClickUp handle data security and access control? ClickUp uses encryption at rest and encryption protocols for stored data, while detailed permissions let teams control what external guests can view or edit. Enterprise offerings include single sign-on. Reviewers note that some security features are restricted to enterprise tiers, and permission granularity, project visibility, and private attachments have raised concerns. Answer based on 58 reviews ## Who uses ClickUp? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive collaboration platform 97% positive reviews out of 466 Most reviewers indicate team collaboration features streamline communication, task sharing, and real-time updates, enhancing group productivity. Tim Van W. Senior Project Supervisor, 10,001+ employees. "ClickUp offers us an outstanding team digital workspace making it easy for us to closely work in union and collaborate on our projects." Frequent lag and slowdowns 78% negative reviews out of 290 Most reviewers report performance and speed issues, including slow loading, lag, and delays, especially with large projects or complex tasks. Amanda H. Manager, 1 employee. "ClickUp is super slow; it lags, freezes, and takes forever to do anything." Boosts organizational productivity 95% positive reviews out of 258 Most reviewers find productivity tools, centralized information, and customizable workflows significantly improve efficiency and daily task management. Kira H. Software Tester, 2 - 10 employees. "Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity." Limited mobile functionality 40% negative reviews out of 273 Some users comment the mobile app lacks key features, feels unintuitive, and often experiences bugs or inconsistent performance. Cari D. Health Coach, 51 - 200 employees. "The mobile version needs quite a bit of work - it's less intuitive and crashes often" Highly adaptable project management 98% positive reviews out of 137 Most reviewers describe flexibility as enabling personalized workflows, extensive customization, and adaptation to diverse team requirements. Martina R. CEO and founder, 11 - 50 employees. "We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform." Recurring bugs and glitches 56% negative reviews out of 227 Some reviewers describe frequent bugs, glitches, and occasional crashes, which disrupt workflows and cause user frustration. Anonymous User Sales Tools Optimization Specialist, 201 - 500 employees. "My biggest issue with ClickUp is it has a lot of problems during meets." ## Features AI summary Based on 29,194 Project Management reviews Capterra data shows that buyers of Project Management software rank the following features as their top priorities: - **Deadline Management** (**59%** of reviewers rated this feature as critical) - **Project Time Tracking** (**62%**) - **Project Time Tracking** (**62%**) ClickUp supports all three of the features reviewers rate most highly: **Deadline Management**, **Project Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses keep projects on schedule, monitor time spent across tasks and initiatives, and improve planning and accountability, allowing teams to manage workloads more effectively and deliver work on time. Deadline Management 4.8 (16) 56.25% of 16 reviewers that rated this feature as important or highly important Specify or track the date/time a project, task, etc., is due for completion Project Time Tracking 4.6 (98) 57.14% of 98 reviewers that rated this feature as important or highly important Measure time to completion or hours worked for projects Time Tracking 4.4 (23) 56.52% of 23 reviewers that rated this feature as important or highly important Measure and track time including hours worked and paid time off (PTO) Assignment Management 4.7 (45) 60.00% of 45 reviewers that rated this feature as important or highly important Assign issues and tasks based on availability or required skills Task Management 4.6 (1,364) 67.16% of 1364 reviewers that rated this feature as important or highly important ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings. Task Scheduling 4.6 (952) 63.24% of 952 reviewers that rated this feature as important or highly important This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views. ClickUp 227 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Action Item Tracking: Track the status of discussed/agreed tasks - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Change Management: Track and monitor efficient handling of all changes/transitions - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Dependency Tracking: Track and manage task relationships and dependencies - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email-to-Task Conversion: Convert emails into tasks - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Developers: For the intention to be used by developers - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Management: Store, manage and track all forms in a centralized location - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Guest Access: Allow guests to view the software and interact with users - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Interaction Tracking: Track interaction history by documenting conversations for contacts - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - KPI Monitoring: Tracking the status of previously identified performance measurements - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Media Planning: Identify advertising and promotional sources to be used in marketing efforts - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Messaging: Communicate using messages within the system - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-board: Supports simultaneous creation and work on multiple Kanban boards - Multi-Campaign: Manage multiple campaigns in one system - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Multiple Projects: Ability to handle several projects simultaneously - Negative Feedback Management: Identify, track, and respond to negative feedback - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Notes Management: Allow users to create, edit, and sort multiple notes - Offline Time Tracking: Track employee and task times without internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Personalization: Adjust communications based on previous interactions or personal preferences - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Presentation Tools: Share and present designs - Prioritization: Arrange tasks based on the level of priority or urgency - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: With this capability, you can use Gantt charts, timelines, and customizable boards to plan projects, set milestones, and manage dependencies. Users think the visual tools, flexible scheduling, and collaborative options help keep projects organized and on track. - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Quotes/Estimates: Generate quotes or estimates for customers - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Recurring Tasks: Set the frequency of a task's occurrence - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Spreadsheet View: UI looks like a spreadsheet - Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Sub-Task Management: Split and manage tasks into individual components - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: You can easily update, edit, and adjust tasks in real time, keeping information accurate and projects adaptable. Some reviewers find editing intuitive and fast, while others mention occasional bugs or minor delays when making changes. - Task Import: Import tasks from external sources - Task Management: ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings. - Task Progress Tracking: ClickUp gives you multiple ways to visualize and monitor task progress, including customizable views, real-time updates, and automated notifications. Reviewers appreciate the flexibility, visibility across teams, and ability to quickly spot bottlenecks or delays. - Task Scheduling: This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views. - Task Tagging: Add labels or tags to tasks - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Utilization Reporting: Track the frequency of asset usage - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Version Control: Track revisions and updates made to files and navigate between different versions - Video Chat: Chat with your counterparts over the video in real time - Visual Workflow Management: Create, design, and visually represent processes within the software - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (4,640) 4.6 Based on 4,640 reviews ## Pricing Value for money 4.6 (3583) Free Version [View pricing plan details](https://www.capterra.com/p/158833/ClickUp/pricing/) Free $0.00 It includes: - 100mb Storage - Collaborative Docs - Email in Clickup - In-App Video Recording and 24/7 Support - Kanban Boards - Native Time Tracking - Real-Time Chat - Sprint Management - Two-Factor Authentication - Unlimited Tasks Unlimited $10.00 Per User,Per Month It includes: - Unlimited Integrations - Unlimited Storage - Unlimited Custom Fields - Form View - Guests With Permissions - In-App Video Recording - Resource Management - Teams (User Groups) - Agile Reporting and 24/7 Support - Goals & Portfolios - Unlimited Dashboards - Unlimited Gantt Charts Business $19.00 Per User,Per Month It includes: - Custom Exporting - Advanced Public Sharing and 24/7 Support - Agile Reporting - Kanban Boards - Unlimited Teams Enterprise Contact Vendor for Pricing It includes: - Enterprise API and 24/7 Support - Subtasks in Multiple Lists - Team Sharing - Advanced Permissions - Advanced Public Sharing - Custom Role Creation Value for money 4.6 (3,583) 4.6 Based on 3,583 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[ Basecamp](https://www.capterra.com/p/56808/Basecamp/)[ Asana](https://www.capterra.com/p/184581/Asana-PM/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3244) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,244) 4.5 Based on 3,244 reviews ## User reviews Overall rating 4.6 Based on 4,725 reviews Filter by rating Counts reflect reviews available in this feed. 5(3249) 4(1242) 3(179) 2(30) 1(25) Mentioned topic Recent reviews first, then most helpful alaak O. Developer Used the software for: Less than 1 year ### "ClickUp’s Clean, Adaptable UI with Powerful GitHub and Google Drive Integrations" 4.0 November 10, 2026 ClickUp solves the friction of fragmented workflows by consolidating technical requirements, backlog grooming, and milestone tracking into a unified ecosystem. Having sprint cards, native Docs, and automated task pipelines living side-by-side replaces multiple disconnected SaaS tools, providing clear pricing / ROI in software savings. With built-in AI / Intelligence extracting action items and summarizing complex threads, our team spends less time running manual sync meetings and more time hitting project milestones on schedule Pros What stands out most is how ClickUp balances powerful integrations with a clean, highly adaptable UI/UX. Being able to connect GitHub and Google Drive directly into our workspace ensures that code commits, PR states, and architecture assets stay pinned to active sprint deliverables. Switching between interactive Kanban boards, workload capacity views, and nested sprint lists gives both technical contributors and team leads the exact perspective they need without switching tools Cons The main friction point centers around workspace performance and the initial support / onboarding journey. When navigating heavily populated lists containing nested subtasks, live automations, and custom fields, the web client can experience noticeable interface lag and memory spikes. Onboarding can also be overwhelming for newcomers because the platform provides a vast array of toggles and nested settings upfront. Furthermore, from a pricing / ROI perspective, placing higher limits on monthly automations and native AI capabilities behind premium add-ons can make scaling up costly for budget-conscious engineering teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mahanama L. Intern ### "ClickUp’s Customizable Views and Dev Integrations Keep Agile Teams in Sync" 4.5 November 10, 2026 Prior to ClickUp, our team faced severe workflow fragmentation—system architecture notes lived in separate documentation apps, bug reports sat in spreadsheets, and progress was tracked via scattered chat messages. ClickUp solved this by serving as a central hub for task assignments, sprint planning, and release milestones. This single platform model delivered strong pricing / ROI by eliminating multiple software licenses and cutting out redundant status update meetings. With embedded AI / Intelligence generating automated task summaries and extracting action items directly from team discussions, sprint handoffs have become significantly more predictable. Pros ClickUp’s standout feature is its highly customizable UI/UX, which allows teams to adapt workspaces to specific agile workflows rather than forcing a rigid structure. Being able to toggle instantly between visual Kanban boards, detailed List views, and Gantt charts ensures that project managers and engineers can work in the views they prefer. Its seamless integrations with GitHub, GitLab, and communication channels like Discord or Slack automatically link pull requests and task updates, reducing manual status syncs. Combining native technical Docs, custom fields, and sprint backlog tracking in one spot keeps our entire project roadmap unified. Cons The biggest challenge is desktop and web performance when navigating massive workspaces with nested tasks and dynamic custom fields. Initial view rendering can experience noticeable lag, and search indexing occasionally slows down during heavy usage. Furthermore, the support / onboarding curve is steep; because of the sheer density of toggles and nested settings, new team members often find the initial configuration overwhelming and require structured walkthroughs. From a pricing / ROI perspective, placing essential features like higher monthly automation execution limits and advanced dashboard widgets behind higher plan tiers can make scaling up more costly for small development teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. John Earl A. Search Engine Optimization Specialist ### "All-in-One Project Powerhouse, but Customization Can Overwhelm" 5.0 November 9, 2026 I avoid losing important updates in endless email threads or messy chat apps by commenting, tagging, and chatting directly inside the task or document we’re working on. Pros I love that ClickUp brings task management, docs, time tracking, and whiteboards together in one place, so I don’t have to jump between different apps. The List, Kanban Board, and Calendar views make it easy to see workflows in different ways, and the automation features save time on recurring tasks. I like having collaborative docs and brainstorming whiteboards right next to my tasks, and being able to comment, tag, and chat within a task or document. The Multitask Toolbar lets me update assignees, tags, due dates, or statuses for many tasks at once, saving hours of manual editing. I also value the Slack integration, which sends notifications to specific channels and lets me turn a Slack message into a ClickUp task. ClickUp was easy to get started with on day one. Cons I find the sheer amount of customization a double-edged sword. It’s easy to build a messy, over-engineered system that confuses team members. ClickUp is easy to start with but difficult to master, and the volume of options can quickly become overwhelming if I don’t have a plan. I’d like a simplified mode for non-technical users or external clients that focuses on task completion. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GT Guilherme T. IT Analyst Used the software for: 1-3 years ### "ClickUp’s Customizable Dashboards and Time Tracking Keep Work Organized" 5.0 November 9, 2026 ClickUp helps us organize projects and tasks more efficiently. However, having tags organized by Space and a more structured permission management system would make it even easier to manage access, standardize workflows, and keep everything organized across different teams. Pros I really like ClickUp's interface and modular approach, especially the customizable dashboards, charts, and tags. I also like the time tracking features, which make it easier to monitor hours spent on tasks and activities. The flexibility and organization it provides are great. Cons I find the permission management in the Business Plus plan a bit confusing and restrictive. Some permission settings could be more intuitive and offer more flexibility, especially when managing access across teams and projects. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Darren R. Director of Marketing and Promotions Used the software for: 1-3 years ### "Tremendous Value and Customization—A True “Kitchen Sink” Project Management Tool" 5.0 November 9, 2026 Without a doubt, ClickUp has improved our project management, but equally important, we're getting useful data that completely escaped us before. ClickUp dashboards are very helpful in gathering and displaying the data, but now I'm using their AI (called Brain) to answer questions I never would have been able to address before. Brain has become a game changer in my ability to analyze workloads, track flagging projects and unstick stuck processes. Pros The value ClickUp brings to our team is tremendous. I'm amazed at the tools, features and customization you get for the price. It can be overwhelming, but the support library and availability of the support/onboarding team is impressive. And the new bells and whistles that they are consistently adding and updating are all extremely functional and genuinely useful. It's the kitchen sink of project management systems! Cons We prefer using Google Chat to ClickUp's chat feature. In general, it's a bit hidden in the dashboard, and it's easy to overlook chat notifications when they come in. Another pain point for us is managing all of the different notifications ClickUp sends out. It can truly be overwhelming at first and even two years in I find the volume of notifications to be numbing at times. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Khamis G. ### "Flexible Automation That Saves Time, With a Few Editing Glitches" 4.5 November 9, 2026 ClickUp helps us improve quality and efficiency, so we spend less time reviewing tasks and reports by pulling data directly into hourly PDF reports. I can link past and future tasks and match invoices by their amount and number. Pros ClickUp has changed our daily operation and workflow. It has helped us save countless hours by making our group processes more efficient, and I especially like the automation. I like that it’s flexible, like clay: I can shape and customize it around our needs instead of making the business adapt to the software. It helps with quality control, and using ClickUp data in PDF reports means we spend less time reviewing tasks and reports. I also like being able to connect past and future tasks. The integrations with Gmail, Google Calendar, and QuickBooks are useful, and our IT department uses the ClickUp API to build scripts that save us time and help avoid mistakes. ClickUp is easy to use, even for people without much experience with tools or computers. Moving our data over was easy and took about three hours, with tools to match fields and transfer data. I also like that we can use it for CRM, task management, and team management. Cons I sometimes have a problem when I type and use backspace or delete. If I want to delete just a letter, it can delete the whole field instead. It needs some improvement, but it’s not a big problem and we can manage it. New users might feel something is wrong and be disappointed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RATH I. student Used the software for: Less than 1 year ### "ClickUp Keeps Projects, Tasks, and Collaboration Organized in One Place" 4.5 November 9, 2026 ClickUp helps me manage multiple tasks and projects across different areas without losing track of deadlines or priorities. Rather than juggling several separate tools, I can keep everything organized in a single workspace. It helps me stay productive, track my progress, manage my workload more effectively, and maintain a clearer overview of what still needs to be done. Pros What I like most about ClickUp is that it brings everything together in one place. I can organize tasks, manage projects, set deadlines, track progress, and collaborate with others without constantly switching between different tools. The customizable dashboards and the variety of task views make it easier to stay organized, prioritize my work, and keep everything on track efficiently. Cons One thing I found challenging about ClickUp was the initial setup. It took me a while to understand how to organize my workspace and get everything configured the way I wanted. There’s also a learning curve, mainly because the platform includes such a wide range of features. At first, the sheer number of options felt a bit overwhelming, and it took some time to figure out which features I actually needed and which ones I could ignore. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Gabriel Z. Innovation Strategist Used the software for: 3-5 years ### "Flexible Team Workflows and a True Single Source of Truth" 4.5 November 9, 2026 ClickUp solves the problem of work being scattered across too many tools and conversations. Before, requests came in through chat, email and spreadsheets, and it was hard to know who owned what or where something stood. Now tasks, requests, statuses and owners live in one place, so we spend far less time chasing updates. Automations have removed a lot of repetitive manual work. Standardized request forms and automations handle intake, assign owners, change statuses and notify the right people when work moves forward. This saves hours each week, reduces human error, and means nothing falls through the cracks because someone forgot a handoff. The API has let us go beyond what’s built in. We can connect ClickUp to our other systems and tools, and create or update tasks programmatically, so ClickUp stays in sync with the rest of our workflow instead of becoming another place to copy and paste data. It’s a big reason ClickUp scales with us as processes get more complex. Pros What I like best about ClickUp is how flexible it is. The Space → Folder → List hierarchy lets us organize work in a way that matches how different teams actually operate, instead of forcing everyone into one rigid process. Each team can have its own statuses, custom fields and views, while we still have one central place to see everything. The unexpected benefit is that ClickUp has become our single source of truth for who owns what. Onboarding new teammates is faster because they can see the whole operation laid out and find what they need on their own. Cons I haven't encountered anything I dislike about ClickUp so far. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS banula S. Planner Used the software for: Less than 1 year ### "ClickUp Centralizes Engineering Workflows with Flexible Views and Seamless Integrations" 4.5 November 9, 2026 Before ClickUp, our operations were fragmented across disconnected note apps, issue boards, and spreadsheets, creating visibility silos that slowed sprint velocity. ClickUp solved this by serving as a single source of truth for planning, backlog grooming, and release tracking. This consolidation delivered strong pricing / ROI by eliminating the need to pay for multiple standalone project management subscriptions. Combined with automated task assignments and built-in AI / Intelligence to summarize task threads, it has substantially reduced status-update overhead and kept project milestones on schedule. Pros ClickUp excels at centralizing complex engineering workflows through a clean, customizable UI/UX. Being able to view the exact same sprint data as a Kanban board, Gantt timeline, or structured list gives our team clear visibility into deliverables. Its native integrations with GitHub and Slack streamline daily updates by syncing branch activity and pull request statuses directly to task cards. Furthermore, having native Docs side by side with task boards keeps technical architecture specifications and API documentation tightly coupled with active implementation. Cons The primary drawback relates to web performance and system resource utilization. In data-heavy workspaces featuring extensive nested subtasks and multiple custom fields, view rendering and search indexing can suffer from noticeable latency and occasional browser memory spikes. Additionally, the initial support / onboarding experience presents a steep learning curve; because the platform offers an overwhelming volume of configurations, new collaborators often require direct guidance to navigate the interface without getting lost in feature clutter. From a pricing / ROI standpoint, gating advanced automation allowances behind higher plan tiers can also become restrictive for rapidly growing teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Alexandre A. Criador de conteúdo e Editor de Vídeo Used the software for: 1-3 years ### "Versatile, AI-powered ClickUp that speeds up operations and offers great value for money" 5.0 November 9, 2026 Mainly for task management in a marketing agency, which is my field. We create quarterly plans for clients, and each plan branches out into several tasks that need to be completed on time. ClickUp lets me manage this very well. It also helps a lot with people management. There are several productivity KPIs that can be generated, which are a great help in managing the team. Pros I really like the wide range of options available for managing the company’s entire operation, from a simple task that needs to be completed by a certain date and time to a whole automation designed to make day-to-day operations easier. The media features, such as leaving audio feedback or even recording the screen to show a colleague how to do something, are great. On top of all that, I think the platform’s price is very reasonable for what it offers. Now, with the AI features implemented in 2026 (or at least, I started using ClickUp’s AI in 2026), it has made tasks that used to take me a long time much easier—for example, planning the operation’s quarterly goals, which had to be broken down into several ClickUp tasks. Now I can just ask the AI to create those tasks. Cons I can’t think of anything specific I dislike about ClickUp, except that it uses a lot of RAM. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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