# ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ClickUp the right Project Management solution for you? Explore 4584 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158833/ClickUp/reviews

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ClickUp

4.6 (4584)

[View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 15th, 2026

# Reviews of ClickUp

Ease of use

4.3

Customer Service

4.5

## Pros and Cons in Reviews

Comprehensive team collaboration hub

97% positive reviews out of 446

Most reviewers describe team collaboration as seamless, with real-time communication, file sharing, and centralized task management.

Tiffany L

Founder, 1 employee.

"ClickUp's collaboration tools are impressive. Whether it's commenting directly on tasks, using the built-in chat feature, or collaborating on documents, the platform facilitates seamless communication."

Frequent slowdowns and lag

77% negative reviews out of 282

Most users report performance and speed issues, including slow load times, lag, and delayed updates, disrupting workflow.

Amanda H

Manager, 1 employee.

"ClickUp is super slow; it lags, freezes, and takes forever to do anything."

Productivity-focused task management

95% positive reviews out of 255

Most users report productivity tools, customizable workflows, and integrated features help teams organize, prioritize, and complete work efficiently.

CHARLES K

Software Engineer, 11 - 50 employees.

"It's a comprehensive project management and productivity platform with extremely helpful features to improve productivity and work efficiency."

Limited and unreliable mobile app

40% negative reviews out of 271

Some users say the mobile app lacks features, is unintuitive, and often experiences glitches or sync issues compared to desktop.

Cari D

Health Coach, 51 - 200 employees.

"The mobile version needs quite a bit of work - it's less intuitive and crashes often"

Highly adaptable project platform

98% positive reviews out of 132

Most users comment flexibility allows tailoring workflows, fields, and organization to match unique team requirements.

Martina R

CEO and founder, 11 - 50 employees.

"We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform."

Recurring bugs and glitches

56% negative reviews out of 227

Some reviewers describe encountering frequent bugs, glitches, and unresolved errors that disrupt usage and require workarounds.

Mohammad U

Proprietor, 2 - 10 employees.

"Occasional bugs and glitches: Like any software, ClickUp may experience occasional bugs and glitches, which can be frustrating for users."

## Showing most helpful reviews

Showing 1-25 of 4584 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MARWA B.  
Designer  
Design  
Used the software for: 6-12 months

### "Powerful but takes time to master"

April 18, 2026

5.0

Overall, my experience with ClickUp has been good. It’s a powerful all-in-one productivity tool that works well for managing complex projects and teams. However, it takes time to learn and set up properly. Once configured, it becomes a very efficient system for organizing work and improving productivity.

Pros

ClickUp offers a wide range of features in one platform, including task management, time tracking, docs, and goal setting. It’s highly customizable, allowing me to organize my workflow exactly how I want. I also like the different views (list, board, calendar), which make it flexible for different types of projects.

Cons

The platform can feel overwhelming at first due to the number of features. It has a learning curve, especially for new users. Sometimes the app can be slow or laggy, particularly on large projects, and some advanced features are only available in paid plans.

Review Source

VR

Verified Reviewer  
Science Communication Technician  
Biotechnology  
Used the software for: 6-12 months

### "Powerful All in One Tool with a Learning Curve"

April 16, 2026

5.0

Overall, ClickUp is a good tool, but it can be hit or miss depending on how well it is set up. It is a powerful all in one tool for managing tasks, working on projects with others, coordinating teams automations processes and making plans. When set up correctly, it makes things a lot easier to find, work together, and get things done by keeping everything in one place. But at first it can be hard to handle because it has so many feature and set up workflows correctly. Some users may also notice that their computer runs slowly from time to time or that advanced customization and automation are little hard to understand

Pros

People like ClickUp because it puts tasks documents, chats and project tracking all in one place, so they don't need to use more than one tools. It very adaptable letting teams change workflows as needed and its collaboration tools make sure everyone is on the same page. People also like its reporting and make it easier to see how work is going. It is a great value of money compared to other similar tools and it help teams jeep all their work in one place.

Cons

Users don't like that ClickUp can be hard to use and overwhelming because it has so many feature and ways to customize it. It often has a learning curve, especially foe new users who just want something simple. others say that their performance isn't good, like when big projects take a long time to load. Sometimes, customer supports isn't set up right advanced feature like automation and setup can be hard to understand.

Review Source

BT

Brianna T.  
Lead Editor  
Consumer Services  
Used the software for: 1-2 years

### "Lots of functionality but shady practices "

April 5, 2026

3.0

Pros

ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)

Cons

They will switch your plan or reduce your features without any notice and just expect that you deal with the changes on your account.

Review Source

Katie C.  
Founder  
Marketing and Advertising  
Used the software for: 2+ years

### "A great project/task management tool with some caveats..."

February 19, 2026

4.0

Overall, I think ClickUp is capable of doing a LOT for those managing small to large-scale projects with various team sizes. I'm currently working solo (no team), so I've moved away from ClickUp for a smaller, more simple project management tool to keep things simple and easy to manage. However, I would definitely go back to ClickUp if I needed a more sophisticated system. Even with my complaints, I do find it a pretty powerful tool when used at the proper scale for the business implementing it. I highly advise against trying to use every feature. I've found that using ONLY the features that best support your needs is a much more valuable and efficient way to use the system. I just wish their billing allowed more room for this.

Pros

Having used ClickUp for various projects with very small teams and for my own solo work, I've found it great at scaling to users needs. Whether you're working on a company-wide initiative or a solo project, you will have what you need to organize the work. I appreciate the automation features, although I sometimes felt limited when what I wanted to accomplish through automation wasn't available for me (I happen to be a person who appreciates a sandbox experience so I can really curate the automations I want).

Cons

Their billing tiers are incredibly convoluted. Even on a small team or as a solo worker, there were features I would've liked to have access to that were only available at the much higher tiers. It didn't make sense to me to pay so much more per person to unlock one or two features that would've been helpful for our use case. It seems the billing tiers assume that needed features scale predictably with the size of the company, but that's not always true. There are features that would be useful at any size. For example, their Enterprise tier (a tier you need to sign up for a custom demo for before you can see the pricing) is the only tier that you can get conditional logic on forms. That simply doesn't make sense to me. Granted, I don't know the pricing for that so it may not be THAT much more than Business (currently $12/mo/user at the time of this review); however, it seems like those features shouldn't be denied other lower-tier users. My point is, it seems the billing structure is designed to drive ALL users toward the Enterprise level. This can feel really frustrating as a user. Similarly frustrating was the frequent glitches of the software when using sophisticated automations. It seemed either the caching system or something had a very difficult time running automations in real time and needed time to accurately show the correct outputs for the specific automation. It wasn't a dealbreaker for me because it wasn't ALL the time, but it happened frequently enough that many times I had to ditch an automation all together because of this. Lastly, for those with super small teams or who work solo, it can feel very overwhelming with all of the bells and whistles it comes with. On the plus side, many things can be turned on and off for different workspaces, but if you don't know how to do that, it can feel overwhelming out of the box.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

We very briefly tried Monday, but we didn't like the available views and features. Ultimately, ClickUp won out.

Switched from

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

At the time, ClickUp offered similar features to Monday and better features than Teamwork. We made the switch at the direction of the owner of the company, and we stuck with it as it worked well for what we needed.

Review Source

VR

Verified Reviewer  
Project Manager  
Management Consulting  
Used the software for: 6-12 months

### "Easy to transition into ClickUp without similar experience"

May 17, 2026

5.0

I have had a really good experience since starting to use ClickUp in October 2025. I came from a role which had never used a system like this and after a few weeks it all felt very natural to use. I used customer support once and got an answer i was after straight away too.

Pros

I like how seamless it works between desktop, mobile and tablet. I also like how I can set tasks for people and have different views for field staff, invoicing etc. Depending on the view only suitable information is displayed without information overload.

Cons

That some of the ClickUp AI features aren't standard. I really liked the automatic notetaker which recorded and gave a summary of notes even when i wasn't active in the meeting. It would go on my behalf.

Review Source

VR

Verified Reviewer  
QA Engineer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy-to-Use Project Management Tool with Powerful Features"

April 23, 2026

4.0

My experience with ClickUp has been very good. It has many useful features that make it easy to manage tasks, track projects, and work with a team. At first, it takes a little time to understand, but once you get used to it, it becomes simple to use. Features like task tracking, filters, and Ask AI are very helpful. Overall, it makes project management easier and more organized.

Pros

I like its simple design and project separation. Its filters make it easy to track any project efficiently. Integration with multiple software tools is straightforward and easy to understand. The Ask AI feature makes it very easy to modify and narrate content, and bug reporting and tracking are simple with a clean, user-friendly design. The alert system with calendar settings is also effective. Ask AI offers good value for money and helps teams collaborate more easily.

Cons

While ClickUp has many features, it can feel a bit confusing at first, especially for new users. The interface sometimes looks crowded because there are too many options. It can also become slow when working on large projects or many tasks at once. Some features and integrations take time to understand and use properly.

Review Source

SM

Sakshi M.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "It has finally helped us to connect all the aspects of our marketing effort."

April 27, 2026

5.0

It turned out to be the backbone of our companies campaigning process. Automation of the process manages the repetitive handoffs among the team members and collaboration tools make projects move forward without necessarily having to check-in with team members to sustain the momentum.

Pros

The presence of campaign work, team work, calendar due dates and process automations all in a single location eliminated the coordination overhead that was silently consuming our real creative work each and every week.

Cons

The amount of features is twice as much during the initial stages. To bring our entire marketing team to a unified understanding of how to use it was more orderly than I had originally intended.

Review Source

VR

Verified Reviewer  
HR coordinator  
Design  
Used the software for: 6-12 months

### "Love ClickUp"

May 7, 2026

5.0

I love CU. I find it to be better than other softwares ive used and it also has so many used too. Worth every penny

Pros

I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees

Cons

I don’t like how somethings that are changed on CU affect other things and it’s not very straightforward when you make those changes

Review Source

VR

Verified Reviewer  
App developer  
Information Technology and Services  
Used the software for: 6-12 months

### "Powerful but Complex All-in-One Productivity Tool"

April 2, 2026

3.0

Overall, a powerful and flexible platform that boosts productivity, but takes time to learn and can feel complex for new users.

Pros

Powerful all-in-one tool for task management, docs, and collaboration. Highly customizable with great automation and team visibility features.

Cons

Steep learning curve and cluttered UI at times. Can feel overwhelming, with occasional lag and slower performance on larger projects.

Review Source

MK

Michael K.  
Manager  
Mining & Metals  
Used the software for: 6-12 months

### "Take control of your tasks!"

April 27, 2026

5.0

I use this everyday at work and it seems to keep me very organized. There is also a free version that works quite well.

Pros

I love the KanBan board. It’s so easy to use and track your tasks. It also allows you to be very detailed about the task and assign people to.

Cons

It works the best on a computer not so much on an iPad due to spacing on the screen. It’s sometimes hard to scroll down with a touch screen.

Review Source

Elena T.  
Owner and email Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great all-in-one tool for marketing and client management"

December 11, 2025

4.0

I mainly use ClickUp for managing my email marketing workflow, coordinating with my team, planning content, and handling client approvals and feedback. What I really appreciate is how everything can live in one place...Tasks, comments, drafts, deadlines, and client notes. It makes it much easier to keep track of what’s done, what’s pending, and who’s responsible for what. For content planning, having different views (like Calendar, List, and Board) helps a lot when organizing campaigns and seeing the bigger picture. It also saves time because clients can leave feedback directly inside tasks instead of going back and forth through email.

Pros

What I liked the most about ClickUp is how flexible it is. My clients managed 6 brands, and I can create different spaces for each and manage simple to-do tasks. The customization options are great (views, fields, and automaitons let you shape the workspace to fit exactly how you work. As an email marketer, my clients and team appreciate the different views (calendar, lists...).

Cons

The only thing I'd point out is that it might feel a little bit too complex for someone who isnt very comfortable with technology.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Reason for choosing ClickUp

Because automations. They are not easy to create, but once you learn how to do them, it's super useful.

Switched from

[monday.com](https://www.capterra.com/p/147657/monday-com/)

We wanted a tool with more features to have everything in one place (or at least try)

Review Source

DO

Desi O.  
Financial Controller  
Accounting  
Used the software for: 2+ years

### "Good way to stay on task"

November 5, 2025

5.0

My overall experience was good. It was helpful to keep me on task and time tracking. Working in the accounting field due dates and timelines are very important and this was a great way to keep me on track. Reports on time tracking were easy to use.

Pros

I liked click up because it kept me on task. It was very easy to add tasks, sub tasks and assign different members of the team on projects. The ability to see what everyone has completed cut out interruptions which was a huge time saver. It also worked great for time tracking for billable hours. I've used the version where you pay and it was a good value to hold shared documents.

Cons

The only thing I think that would improve click up would be a reminder. If you are active, but not clocking any time a little reminder would be helpful. Or if you are on a project for multiple hours, an are you still there pop up to avoid over charging for time.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

Click up free version was better & I was familiar with it.

Review Source

CF

Chen F.  
Owner  
Internet  
Used the software for: 1-2 years

### "All-in-One Project Management That Keeps Everyone in Sync"

October 1, 2025

5.0

Overall, ClickUp has been a great tool for managing our project. It keeps everything, from tasks to communication, centralized and accessible, which saves a lot of time. Even with a few minor downsides, it’s reliable and has made teamwork much more efficient.

Pros

ClickUp makes project collaboration really simple. It syncs smoothly across all team members, and it’s easy to share files, updates, and messages in one place. I like how tasks can be assigned, tracked, and marked as complete so everyone knows exactly what’s going on. It keeps the whole project organized without needing multiple tools.

Cons

Sometimes the interface feels a bit crowded with too many options, which can be overwhelming for new users. The mobile app also works fine but could be more polished and faster when switching between views.

Switched from

[Hubstaff](https://www.capterra.com/p/132376/Hubstaff/)

The company I worked with has switched to a new app

Review Source

VR

Verified Reviewer  
Support Engineering  
Internet  
Used the software for: 2+ years

### "Everyone should be on ClickUp"

February 8, 2026

5.0

The interface is so fast, light, and visually appealing. I love the all-in-one quality but I can never really adopt an all-in-one life because of needing to be on other tools.

Pros

It is so comprehensive. ClickUp does not get nearly enough credit for the sheer numbers of tools it provides all under one roof.

Cons

Unfortunately, I can't convince everyone else at my company to use ClickUp, so I end up having to also use Notion, Google Sheets, Linear, Slack.

Switched from

[Jira](https://www.capterra.com/p/19319/JIRA/)[Trello](https://www.capterra.com/p/211559/Trello/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

ClickUp is lighter, faster, more comprehensive

Review Source

VR

Verified Reviewer  
President  
Marketing and Advertising  
Used the software for: 1-2 years

### "Great All-in-One Project Management Tool"

December 12, 2025

4.0

We've used it to manage complex projects across multiple clients. Once setup it really helps to keep the entire team on track.

Pros

ClickUp's all in one workspace makes it a much more robust platform than something designed for less complex projects, like Trello. It makes collaborating with dispersed teams easy and enables us to keep projects on track and meet deadlines.

Cons

Because ClickUp is so feature rich, it has a bit more of a learning curve than some of the other options out there.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing ClickUp

It seemed to have the best value/price ratio.

Review Source

JM

Jordan M.  
HR Generalist  
Consumer Goods  
Used the software for: 1-2 years

### "Every Tool You Need in One Place -- Good looking too!"

June 16, 2025

4.0

Overwhelmingly positive. ClickUp is by far my favorite Project Management tool. My only regret is not pushing it harder for more job -- internally we use a different software now. I used this tool for over 2 years as an HR Generalist. I used this for recruiting management, project management, event planning, calendaring, and personal block scheduling. I reached the first level of proficiency in the University - I regret not doing more before adopting a new software. Did not have a great opportunity to try the collaborative features, but even solo this is the only tool you need.

Pros

I really loved the layout, customization, UI, organization, views, and templates. Simply the best project management tool out there in terms of depth and customization. Best look and feel also. I have used over 5 different sofwares

Cons

The complexity and depth of customization can be daunting for new users. I found myself overwhelmed at times and struggling to understand certain layers of views and status effects. However, ClickUp does have its own University with well-made educational content.

Switched from

[Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/)

I need something with more depth and automation. I also needed time tracking, Gannt boards, and other types of views.

Review Source

MH

Moe H.  
Administrative assistance  
Financial Services  
Used the software for: 6-12 months

### "Clickup is my one stop for managing projects and keep my team abreast"

June 3, 2025

5.0

Overall, Clickup has made it easier for me to track my tasks, projects, my overall productivity and many more. Its a nice experience

Pros

What I like most about Clickup is that I can create a visual layouts, diagrams when brainstorming. I can also track my timesheet without needing to switch app.

Cons

what I like least about Clickup is the lag and delay especially when dealing with complex documents and AI suddenly crashing when using it to create a document.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

I switched to Clickup because it has better in depth features than trello and offers built in document in feature

Review Source

Christopher D.  
Head of Tech Solutions  
Utilities  
Used the software for: 6-12 months

### "A Powerful Tool If You’re Ready to Dive In Fully"

December 5, 2025

5.0

Overall, my experience with ClickUp was that it’s a really powerful and flexible tool once you get the hang of it. It’s easy to start off with for basic tasks and setting up your week, and you can get a good flavour of it with the free version. That said, it does have a bit of a learning curve because it offers so many features. And like many users have noted, you really get the most out of it if you decide to go all in and integrate it fully into your processes. The free version is more of a starting point, and you’ll eventually need to commit if you want to unlock its full potential. So in summary, it’s a strong tool if you’re ready to embrace it fully.

Pros

I found ClickUp really intuitive and easy to use for all the basics. It made collaborating with my team simple, allowing us to assign and manage tasks seamlessly. I also appreciated its AI features, which added a nice boost to handling tasks. Overall, its strength in task and project management stood out and made the whole experience really effective.

Cons

While ClickUp was easy to set up for the basics, its wide range of features could feel a bit overwhelming. In other words, its strength was also a bit of a weakness, because there were so many layers that it took some time to really get to grips with how everything worked. Another downside was running into paywalls fairly quickly. You’d see what you wanted to do, but then you’d hit an upgrade prompt, which could be a bit limiting.

Review Source

VR

Verified Reviewer  
Territory Account Exec  
Information Technology and Services  
Used the software for: 1-2 years

### "Click Up Review"

December 9, 2025

5.0

We needed a tool that could help track and manage daily work and projects. We needed something exactly like Click Up where if you are collaborating on a project, you can assign tasks, a due date, can track how far the task is and can attach files as well. You also have the ability to customise Click Up to your liking, which was a winner for us. I also love the fact that you can create workspaces, sub-tasks and with the notetaker, it makes it easier to get minutes from meetings that you can easily access and you have all the action items from meetings and can easily convert them to tasks that you can track. ClickUp is an awesome tool and I love using it

Pros

Click Up has made life easier for my team as we can collaborate remotely and always be in sync. It’s very easy to manage projects, assign roles and tasks and makes it easier to track these. It’s very easy to customise and user friendly and with the new Notetaker feature, it just makes Click Up more desirable as a tool for managing daily work and projects

Cons

There is nothing I do not like about Click Up so far. It does everything we wanted it to do and has improved efficiency in our team and made collaboration way easier

Review Source

VR

Verified Reviewer  
marketing manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Powerful Project Management Tool With a Learning Curve"

March 30, 2026

4.0

Overall, my experience with ClickUp was positive. It is a powerful project management platform with a lot of flexibility, which makes it a strong option for teams that need detailed organization and customizable workflows. While it can take some time to get fully comfortable with the platform, once everything is set up properly it can be very effective for keeping projects on track and improving visibility across teams.

Pros

What I liked most about ClickUp was how much it brings into one place. It made it easier to manage tasks, projects, deadlines, and team communication without constantly switching between different tools. I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked.

Cons

What I liked least about ClickUp was that it can feel overwhelming at times, especially for new users. Because there are so many features and settings, the platform has a bit of a learning curve. In some cases, it felt like simple task management could become more complicated than it needed to be, and the interface could feel a little cluttered.

Review Source

RM

Rene M.  
IT Manager  
Outsourcing/Offshoring  
Used the software for: 2+ years

### "Versatile all-in-one productivity platform"

December 21, 2025

5.0

Overall my experience with ClickUp has been very positive. As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams. Its adaptability allows us to tailor workflows to our needs, boosting productivity and collaboration.

Pros

ClickUp is an incredibly powerful and flexible project management and productivity tool. I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform. The built-in time tracking, automation rules, and integrations with tools like Slack and GitHub make collaboration seamless, which is essential for our offshore teams.

Cons

Because ClickUp offers so many features, it can be overwhelming for new users, and the learning curve is steeper than simpler tools. There are occasional performance lags with large projects, and some advanced features are available only in higher-tier plans. The mobile app could also be more polished.

Review Source

EJ

Emily J.  
Client Services Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Planning our guest services and maintenance."

January 22, 2026

5.0

Working in the tourism business, there is always a necessity to balance between guest requirements and management of facilities. I rely on this platform in order to centralize our operations. It is unbelievable in terms of its value to money as it offers the replacement of several other apps but the learning curve of temporary employees is high.

Pros

The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us.

Cons

Just the presence of too many features puzzles my part-time employees who only require easy-to-use rosters. Customer care is not very responsive to syncing problems.

Review Source

SJ

Stefanny J.  
General Manager  
Real Estate  
Used the software for: 6-12 months

### "Very thorouhg tool "

May 30, 2025

5.0

It has been a great experience I had almost 5 construction projects at a time and was able to organize myself across all other departments, my team, and stakeholders.

Pros

It has a lot of templates that you can adapt for the needs of your project. The dashboard is very friendly and allows you to customize it as you like. I like the options to visualize the projects: list, GANTT charts, etc. To be able to download the GANTT chart you have to pay.

Cons

It has a lot of information that can be overwhelming at the beginning. It has many tools and options, which can be a lot for teams that are just getting started with the implementation of this type of software.

Review Source

VR

Verified Reviewer  
Senior Fraud Risk Payment Analyst  
Entertainment  
Used the software for: 1-2 years

### "So much better than Jira"

August 21, 2025

5.0

Overall I love it. Love it for the simplicity yet effectiveness. It's a great tool, that I even want to convince my current employer to start using it

Pros

It's user friendly, it's simple, yet effective for a ticketing system. Every job I worked used Jira and I always hate it. ClickUp literally made me like ticketing product

Cons

I received lots of notification for tickets that I commented on, even once because I was added as I watcher. And even if I removed myself, sometimes still received a notification. And then even if someone created a ticket and assigned to me, I would still not receive a notification about it. I also didn't really like the thread style for comments, but that's just my personal preference

Review Source

Vicky B.  
Senior Account Director  
Marketing and Advertising  
Used the software for: 2+ years

### "ClickUp is brilliant product with masterly in work planning."

May 14, 2025

5.0

ClickUp has given us a great experience managing our key accounts allowing us to become the masters in serving our customers. It allows us to plan effectively for all key account actions and to set clear goals which keep us all aligned to serving our customers with greatness. ClickUp has helped us to improve our relationship with our key customers which has made it possible to retain them for long.

Pros

ClickUp gives us access to the most productive task planning features like to-do lists and Gantt charts which are efficient in keeping our work organized. It has clear dashboards that allow us to monitor the progress of our work in real time. ClickUp comes with task automations that has enabled us to carry out the repetitive tasks with much ease and lesser time. It also has task prioritization features which allow us to to put first emphasis on the urgent key account actions. The progress tracking features help us to evaluate how far or close we are from achieving our goals.

Cons

No cons to report for ClickUp. We have never found any aspect that does not sit well with us.

Review Source

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