# Page 3 | ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is ClickUp the right Project Management solution for you? Explore 4580 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158833/ClickUp/reviews --- ClickUp 4.6 (4580) [View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 15th, 2026 # Page 3 - Reviews of ClickUp ## Showing most helpful reviews Showing 51-75 of 4580 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SM Sakshi M. Digital Marketing Specialist Marketing and Advertising Used the software for: 2+ years ### "It has finally helped us to connect all the aspects of our marketing effort." April 27, 2026 5.0 It turned out to be the backbone of our companies campaigning process. Automation of the process manages the repetitive handoffs among the team members and collaboration tools make projects move forward without necessarily having to check-in with team members to sustain the momentum. Pros The presence of campaign work, team work, calendar due dates and process automations all in a single location eliminated the coordination overhead that was silently consuming our real creative work each and every week. Cons The amount of features is twice as much during the initial stages. To bring our entire marketing team to a unified understanding of how to use it was more orderly than I had originally intended. Review Source RM Rene M. IT Manager Outsourcing/Offshoring Used the software for: 2+ years ### "Versatile all-in-one productivity platform" December 21, 2025 5.0 Overall my experience with ClickUp has been very positive. As an IT manager coordinating offshore hiring projects, it has helped centralize communication, streamline workflows, and improve transparency across teams. Its adaptability allows us to tailor workflows to our needs, boosting productivity and collaboration. Pros ClickUp is an incredibly powerful and flexible project management and productivity tool. I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform. The built-in time tracking, automation rules, and integrations with tools like Slack and GitHub make collaboration seamless, which is essential for our offshore teams. Cons Because ClickUp offers so many features, it can be overwhelming for new users, and the learning curve is steeper than simpler tools. There are occasional performance lags with large projects, and some advanced features are available only in higher-tier plans. The mobile app could also be more polished. Review Source Shana O. Principal Writing and Editing Used the software for: Less than 6 months ### "Murky UX but otherwise efficient. " December 19, 2025 4.0 Overall it's just fine. I've used others like Trello and Basecamp - I'd recommend those before ClickUp. Pros ClickUp keeps everything all in one place. Assign deadlines, change the scope of a project, assess timelines... you can even submit invoices if you create them right. Chats are easy to collaborate and you can also speak one on one with your colleagues. Overall, it's fairly straightforward, though not the easiest collab app on the market. Cons The interact is cluttered and it can be hard to navigate. Everything's there, but it's all there in ONE PLACE - no way to organize by category. For instance, if I wanted to view all of my upcoming article briefs I can not do that. I have to go back and forth to click individually on each one. Review Source CG Chris G. Director of Operations Non-Profit Organization Management Used the software for: 2+ years ### "ClickUp is Powerful!" April 10, 2026 5.0 We began using ClickUp years ago and now I can't think of how I handled all our tasks for our maintenance people without it. It's basically my partner that sends out work orders, keeps me up to date with what was done and what was missed, and has every option you can think of for keeping track of issues. Pros ClickUp keeps our Operations department humming and organized. Every task I think of goes into ClickUp whether it's a one time task or a recurring one. Cons Sometimes I think it's TOO powerful. Haha. It has so many options for how you handle task management, it's sometimes overwhelming. But I think that's actually a good thing. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Trello did not have the flexibility that ClickUp had. Review Source FR Frank R. Billing Specialist Luxury Goods & Jewelry Used the software for: 2+ years ### "Project and billing workflow that makes a jewelry operation run on time." April 26, 2026 5.0 ClickUp transformed my billing cycle management at Kilarys. The repetitive reminders are automated through process automation and the collaboration tools ensure that finance and operations are synchronized without the need to go back and forth all the time. Pros Being able to see my calendar across billing deadlines, team assignments in a single location allows me to no longer lose track of where things are mid-month without having to hunt everyone down to find out the status. Cons It has a lot of features, and it can be overwhelming at first. Honestly, it took us longer to get our finance team comfortable than the set up itself. Review Source EJ Emily J. Client Services Manager Leisure, Travel & Tourism Used the software for: 2+ years ### "Planning our guest services and maintenance." January 22, 2026 5.0 Working in the tourism business, there is always a necessity to balance between guest requirements and management of facilities. I rely on this platform in order to centralize our operations. It is unbelievable in terms of its value to money as it offers the replacement of several other apps but the learning curve of temporary employees is high. Pros The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us. Cons Just the presence of too many features puzzles my part-time employees who only require easy-to-use rosters. Customer care is not very responsive to syncing problems. Review Source SJ Stefanny J. General Manager Real Estate Used the software for: 6-12 months ### "Very thorouhg tool " May 30, 2025 5.0 It has been a great experience I had almost 5 construction projects at a time and was able to organize myself across all other departments, my team, and stakeholders. Pros It has a lot of templates that you can adapt for the needs of your project. The dashboard is very friendly and allows you to customize it as you like. I like the options to visualize the projects: list, GANTT charts, etc. To be able to download the GANTT chart you have to pay. Cons It has a lot of information that can be overwhelming at the beginning. It has many tools and options, which can be a lot for teams that are just getting started with the implementation of this type of software. Review Source KM Katsia M. Director Information Technology and Services Used the software for: 1-2 years ### "ClickUp has saved me a lot of time" March 16, 2026 5.0 Since it houses the files in one place, I’m not having to dig through 500 emails like a lunatic. I can visually see how much work the creative people are doing and whether or not they are drowning. It’s nice I no longer have to manually repeat the same tasks each Monday morning because the automation actually works. Pros It was very fast to set up for our group of ten people. The person they sent to teach us was relentless and so everybody eventually figured it out. Connecting to Slack wasn’t as bad of an experience as I thought it would be either. Cons The entire screen will freeze while I’m moving cards around sometimes and it gets me to the point where I want to throw my mouse across the room. I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team. There are far too many menus to google through. Review Source VR Verified Reviewer Senior Fraud Risk Payment Analyst Entertainment Used the software for: 1-2 years ### "So much better than Jira" August 21, 2025 5.0 Overall I love it. Love it for the simplicity yet effectiveness. It's a great tool, that I even want to convince my current employer to start using it Pros It's user friendly, it's simple, yet effective for a ticketing system. Every job I worked used Jira and I always hate it. ClickUp literally made me like ticketing product Cons I received lots of notification for tickets that I commented on, even once because I was added as I watcher. And even if I removed myself, sometimes still received a notification. And then even if someone created a ticket and assigned to me, I would still not receive a notification about it. I also didn't really like the thread style for comments, but that's just my personal preference Review Source JM Jordan M. HR Generalist Consumer Goods Used the software for: 1-2 years ### "Every Tool You Need in One Place -- Good looking too!" June 16, 2025 4.0 Overwhelmingly positive. ClickUp is by far my favorite Project Management tool. My only regret is not pushing it harder for more job -- internally we use a different software now. I used this tool for over 2 years as an HR Generalist. I used this for recruiting management, project management, event planning, calendaring, and personal block scheduling. I reached the first level of proficiency in the University - I regret not doing more before adopting a new software. Did not have a great opportunity to try the collaborative features, but even solo this is the only tool you need. Pros I really loved the layout, customization, UI, organization, views, and templates. Simply the best project management tool out there in terms of depth and customization. Best look and feel also. I have used over 5 different sofwares Cons The complexity and depth of customization can be daunting for new users. I found myself overwhelmed at times and struggling to understand certain layers of views and status effects. However, ClickUp does have its own University with well-made educational content. Switched from [Todoist](https://www.capterra.com/p/149339/Todoist-for-Business/) I need something with more depth and automation. I also needed time tracking, Gannt boards, and other types of views. Review Source LW Laura W. Marketing Coordinator Events Services Used the software for: 2+ years ### "Organizing our multifaceted event campaigns." February 23, 2026 5.0 Event marketing needs careful planning as a coordinator. I apply it in collaboration of projects. It is extremely value-heavy but requires weeks to train a team to get the best out of it. Pros The collaboration and automation of the processes between the teams is amazing, and we can automatically delegate the marketing design work each time a new event contract is signed. Cons The platform loses simplicity in favor of strong customization, and the calendar view can easily overwhelm and slow down when dealing with multiple simultaneous event schedules. Review Source Patrick G. Owner - developer Information Services Used the software for: 6-12 months ### "Overwhelming but comprehensive" April 1, 2026 4.0 I enjoy evaluating these kind of apps if not for now for future use and this is one I would use. My full time work doesn't use it so my experience with teams in it is limited but I have started using it for freelancing work Pros I like it's comprehensive and has a lot of stuff for tracking. I like I can include documents and it's internal guidance Cons It's way too busy - throws to much in your face at once. Needs to be more focused. If I could change one thing it would be the UI/UX Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Notion](https://www.capterra.com/p/186596/Notion/) Reason for choosing ClickUp ease of access - can use for one person to many Review Source VR Verified Reviewer Prior Authorization Specialist Hospital & Health Care Used the software for: 6-12 months ### "Good software, helpful support" March 8, 2026 4.0 My experience using Clickup is positive. While I attempted at first to use it in place of NotionAI, I eventually started using the two for different things. Pros I really like the way clickup allows you to collaborate on projects, and their automation makes things so much easier Cons There is a bit of a learning curve with this software. Luckily there are many articles and how tos that can close the gap! Switched from [Notion](https://www.capterra.com/p/186596/Notion/) Notion was too “busy” for me. I found myself spending time making it look aesthetically pleasing instead of working on my actual tasks. Review Source Vicky B. Senior Account Director Marketing and Advertising Used the software for: 2+ years ### "ClickUp is brilliant product with masterly in work planning." May 14, 2025 5.0 ClickUp has given us a great experience managing our key accounts allowing us to become the masters in serving our customers. It allows us to plan effectively for all key account actions and to set clear goals which keep us all aligned to serving our customers with greatness. ClickUp has helped us to improve our relationship with our key customers which has made it possible to retain them for long. Pros ClickUp gives us access to the most productive task planning features like to-do lists and Gantt charts which are efficient in keeping our work organized. It has clear dashboards that allow us to monitor the progress of our work in real time. ClickUp comes with task automations that has enabled us to carry out the repetitive tasks with much ease and lesser time. It also has task prioritization features which allow us to to put first emphasis on the urgent key account actions. The progress tracking features help us to evaluate how far or close we are from achieving our goals. Cons No cons to report for ClickUp. We have never found any aspect that does not sit well with us. Review Source VR Verified Reviewer HR coordinator Design Used the software for: 6-12 months ### "Love ClickUp" May 7, 2026 5.0 I love CU. I find it to be better than other softwares ive used and it also has so many used too. Worth every penny Pros I love the variety of things you can do on CU like taking notes, creating polls and questionnaires, managing employees Cons I don’t like how somethings that are changed on CU affect other things and it’s not very straightforward when you make those changes Review Source MH MaryHelen H. Sr Content Marketing Specialist Education Management Used the software for: 6-12 months ### "the best producitivty app ever" December 22, 2025 5.0 Pros I love how easy it is to track work across our team and easily update each other. Having one spot where we can see task statuses is so helpful. It is so easy to put in new tasks, rearrange them, etc. I lvoe this app so much I made a personal account too. Cons I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/) Reason for choosing ClickUp Send to email Chrome extension. I also dont like boards. Review Source Osvaldo B. Cinema technician Entertainment Used the software for: Less than 6 months ### "A valid solution to organize the job." February 3, 2026 5.0 In general my overall experience with ClickUp is very good. I find this software well-made and pretty useful. Pros I use the software ClickUp at work, to organize my team tasks. I can easily set a calendar with all the tasks we need to do, so we can collaborate to multiple projects, helping us to automate the working process. The free version we use is perfect for us, and no money are required. I never used the customer support for now. ClickUp is a valid solution for our team and it's easy to use. Cons I would like to see a simpler and more friendly interface page. Sometimes I need to check a couple of times to find what I need. Review Source DD Domenico D. Business Manager Graphic Design Used the software for: 1-2 years ### "Organizza di maniera semplice le mie attività giornaliere e mensili, ottimo per tracciare obbiettivi. Complesso ma allo stesso tempo intuitivo." April 18, 2026 5.0 Lo uso tutti i giorni, mantiene le mie attività e il mio tempo organizzato nel minimo dettaglio, ottimi i report e le visualizzazioni del flusso di lavoro. Tanti strumenti a disposizione per realizzare qualsiasi richiesta necessaria Pros Tanti strumenti e opzioni per organizzare progetti e liste di cosa da fare, appuntamenti e flussi di lavoro di qualsiasi tipo. Complesso e allo stesso tempo molto intuitivo. aggiornamenti costanti che migliorano di volta in volta. Tante opzioni disponibili per organizzare al minimo dettaglio qualsiasi progetto. Cons Al principio può sembrare un po' complicato e difficile da usare per la amplia vasta di opzioni, ma dopo una volta che li prendi la mano non ci puoi fare a meno. Review Source VR Verified Reviewer Sr Manager, Digital Marketing Marketing and Advertising Used the software for: 1-2 years ### "Too much tool, not enough adoption" April 10, 2026 3.0 We moved away from it. Not because it's a bad product, it just never fully clicked for our team. The flexibility that makes it powerful also makes it easy to set up poorly and hard to enforce consistency across users. If you have someone dedicated to maintaining the workspace it probably works great. If you don't, it quietly becomes a mess. Pros Flexible enough to fit almost any workflow, which is both the appeal and the problem. Task management, docs, goals, and calendar all in one place looks great on paper. The customization options are genuinely impressive and it's affordable relative to what it offers. Cons Too many features working against each other. The interface is overwhelming and onboarding new team members takes longer than it should. Review Source VR Verified Reviewer Co-founder Marketing and Advertising Used the software for: 2+ years ### "Very customizable project management software" July 15, 2025 5.0 Pros Love the full functionality and customization options in Clickup. It's hard to think of different workflows or use cases that it can't accommodate. Cons It gets expensive at scale and some of the premium options are only available with larger subscription plans. Switched from [Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/) Needed more customization functionality and capacity planning functions Review Source MD Madalin D. CEO Marketing and Advertising Used the software for: Less than 6 months ### "From Promising to a Complete Letdown" June 30, 2025 1.0 At the beginning of this year, I acquired ClickUp licenses for my entire team. Everything seemed fine at first. The platform worked like it was supposed to, and I figured I made a solid choice. Then, three months ago, we were no longer able to use the “Notes” feature. Every time we clicked it, we received a prompt stating that we needed to upgrade to the Business Plan. That’s $19 per license instead of the $10 we were already paying. No heads-up, no explanation—just locked out. Naturally, I contacted support. They said they’d “look into it” and get back to me. They never did—radio silence. Fast forward a few weeks, and someone from ClickUp asked how happy I was with the product. I told them the truth: I was frustrated and disappointed. They said, “We’ll fix it.” Nothing got fixed. Then someone else from their team followed up, claiming the issue was resolved. It wasn’t. I replied again, let them know. Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11, there's a “legacy paywall” that only allows 100 uses of some advanced time-tracking features—even on the Unlimited Plan. Whatever that’s supposed to mean. Feels like they’re just making up rules as they go. Here’s the kicker: I manage a bunch of tools for my team—tons of licenses from different companies. And out of all of them, ClickUp is the only one that’s ever pulled this kind of nonsense. Confusing policies, no communication, and a total lack of accountability. That’s it for me—I’m walking away. Pros \- Good project feature for marketing projects - Easy to organize the projects - Intuitive dashboard and usability Cons \- Hard to figure out the workload on each team member - Lack of transparency - Downgrade features that you had before Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/) Reason for choosing ClickUp I got a recommendation from a friend who has already used it. Review Source NN Nabil N. IT Manager Computer Software Used the software for: 2+ years ### "Good project tool that actually gets used by the team" April 14, 2026 5.0 ClickUp replaced a few tools for us and mostly delivered on that promise. Once people get past the learning curve it sticks, and the customization options mean it adapts to how your team actually works rather than the other way around. Pros Flexible enough to work for different teams without forcing everyone into the same workflow. Task management and collaboration features are solid, and the automations save real time once you get them set up properly. Cons Can feel overwhelming at first with how many options there are. Performance occasionally lags with larger workspaces and the mobile app still has some rough edges. Review Source MH Moe H. Administrative assistance Financial Services Used the software for: 6-12 months ### "Clickup is my one stop for managing projects and keep my team abreast" June 3, 2025 5.0 Overall, Clickup has made it easier for me to track my tasks, projects, my overall productivity and many more. Its a nice experience Pros What I like most about Clickup is that I can create a visual layouts, diagrams when brainstorming. I can also track my timesheet without needing to switch app. Cons what I like least about Clickup is the lag and delay especially when dealing with complex documents and AI suddenly crashing when using it to create a document. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) I switched to Clickup because it has better in depth features than trello and offers built in document in feature Review Source KM Karen M. Managing Editor Publishing Used the software for: 2+ years ### "Best automation and collaboration tool for admin users." November 18, 2025 5.0 Pros ClickUp brings all project tracking, invoicing, and automation together so that our whole editorial team can work in full collaboration and stay on top of deadlines. This platform is user-friendly, affordable, and allows us to streamline processes from an idea to publication and payment. Cons Advanced features are sometimes hard to learn, and there are also infrequent bugs in workflows within a team or integrations. Customer support is good for simple queries, but the resolution of problems related to invoices or automation takes some time. Review Source Craig T. Director of Marketing Information Technology and Services Used the software for: 6-12 months ### "Workflows that work" February 23, 2026 5.0 Pros We used this program, with a 3rd party vendor, to manage projects and workflows. The software was easy to use and performed what we needed it to. Cons Often, there are too many emails and recurring issues with closing out projects each month. On the grand scale of things, there were not many, if any, major issues. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.