# ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is ClickUp the right Project Management solution for you? Explore 4561 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158833/ClickUp/reviews --- ClickUp 4.6 (4561) [View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of ClickUp Ease of use 4.3 Customer Service 4.5 ## Pros and Cons in Reviews AH Arielle H CEOAccounting, Self-employedUsed the software for: 6-12 months. “Having separate workspaces for different departments aka "hats" (even as a solopreneur) is instrumental in keeping things running smoothly- such as an area for Marketing Planning (as well as tracking campaigns and promotions), Operations planning, Networking tracking, Referral partners, memberships, and even a lead tracking pipeline.“ November 20, 2025 MH MaryHelen H Sr Content Marketing SpecialistEducation Management, 51 - 200 employeesUsed the software for: 6-12 months. “I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer.“ December 22, 2025 BT Brianna T Lead EditorConsumer Services, Self-employedUsed the software for: 1-2 years. “ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.)“ April 5, 2026 KM Katsia M DirectorInformation Technology and Services, 11 - 50 employeesUsed the software for: 1-2 years. “I also wish that the proofing add on would allow me to do frame by frame review, as right now, it’s not detailed enough for the video team.“ March 16, 2026 EJ Emily J Client Services ManagerLeisure, Travel & Tourism, 2 - 10 employeesUsed the software for: More than 2 years. “The calendar is an essential tool in planning the schedule of our booking with the maintenance issues, which makes sure that we do not book the same property twice when they are under repairs, which is very important to us.“ January 22, 2026 Wes P Principal Software EngineerComputer Software, 1,001 - 5,000 employeesUsed the software for: 1-2 years. “For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive.“ February 27, 2026 RM Rene M IT ManagerOutsourcing/Offshoring, 51 - 200 employeesUsed the software for: More than 2 years. “I appreciate its customizable views (List, Board, Gantt) and the way it consolidates tasks, documents, goals, and chat into one platform.“ December 21, 2025 DK Diana K Project ManagerInformation Technology and Services, 51 - 200 employeesUsed the software for: 6-12 months. “The web site is not responsive How could I trust the App as I do have 5 tasks on my TODO list for today and then I got 25 email notifications that those tasks are overdue? Where those tasks were hidden for 24 hours? And Its the same with many functionalities.“ June 2, 2024 ## Showing most helpful reviews Showing 1-25 of 4561 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tom L. Marketing Director Information Technology and Services Used the software for: 1-2 years ### "Useful project management tool " March 13, 2026 4.0 Useful project management tool to manage multiple linked tasks across a team (or teams). Would recommend. Pros Good tool for managing projects across a team - find it useful to associate and link related activities and tasks and assign owners. Cons It does take work to update and maintain to get the most out of the tool - sometimes I feel I am working a little against the UI to keep on top of the projects Review Source JAF Jane Abegail F. Customer Service Insurance Used the software for: 2+ years ### "A Powerful Tool for Task and Project Management" February 20, 2026 5.0 My overall experience with ClickUp has been great. It keeps tasks, projects, and deadlines organized, makes team collaboration simple, and helps me stay productive every day. Pros I love how ClickUp keeps all my tasks, projects, and deadlines organized in one place. It’s super flexible, easy to use, and makes collaborating with my team simple and efficient. Cons Sometimes ClickUp can feel a bit overwhelming with all its features, and it takes a little time to learn the interface, but once you get the hang of it, it’s incredibly powerful and helpful. Review Source BT Brianna T. Lead Editor Consumer Services Used the software for: 1-2 years ### "Lots of functionality but shady practices " April 5, 2026 3.0 Pros ClickUp is multi-functional and you can do a lot of things on the platform (such as track time, create workflows, store documents, create and track goals, etc.) Cons They will switch your plan or reduce your features without any notice and just expect that you deal with the changes on your account. Review Source Elena T. Owner and email Marketer Marketing and Advertising Used the software for: 1-2 years ### "Great all-in-one tool for marketing and client management" December 11, 2025 4.0 I mainly use ClickUp for managing my email marketing workflow, coordinating with my team, planning content, and handling client approvals and feedback. What I really appreciate is how everything can live in one place...Tasks, comments, drafts, deadlines, and client notes. It makes it much easier to keep track of what’s done, what’s pending, and who’s responsible for what. For content planning, having different views (like Calendar, List, and Board) helps a lot when organizing campaigns and seeing the bigger picture. It also saves time because clients can leave feedback directly inside tasks instead of going back and forth through email. Pros What I liked the most about ClickUp is how flexible it is. My clients managed 6 brands, and I can create different spaces for each and manage simple to-do tasks. The customization options are great (views, fields, and automaitons let you shape the workspace to fit exactly how you work. As an email marketer, my clients and team appreciate the different views (calendar, lists...). Cons The only thing I'd point out is that it might feel a little bit too complex for someone who isnt very comfortable with technology. Alternatives considered [Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/) Reason for choosing ClickUp Because automations. They are not easy to create, but once you learn how to do them, it's super useful. Switched from [monday.com](https://www.capterra.com/p/147657/monday-com/) We wanted a tool with more features to have everything in one place (or at least try) Review Source VR Verified Reviewer Head of RevOps Computer Software Used the software for: 1-2 years ### "One of the most customizable project management tool on the market" February 19, 2026 5.0 Overall, it has been very pleasant to work on ClickUp and get organized in a 200 FTEs organization. Yet, it has been necessary to streamline our way of working and centralize how to use the tool as it can become quickly messy if you don't administrate it. Pros Clickup is really easy to use but also really customizable. We have several teams in my company and each of them has its way of working, ClickUp is enabling us to fit their requirements. Also, it's very visual and there are a lot of automation possibilities, helping us to gain significant time. Cons The UX is sometimes too heavy: it can become difficult to navigate from one view to the other as there could be lot of items on a single page. Also, it can become difficult to go through icons list, especially if you set lot of different possibilities - the system does not help managing replicates at scale. Review Source DS David S. Owner Professional Training & Coaching Used the software for: 2+ years ### "Click-in to ClickUp! " February 17, 2026 5.0 ClickUp! We are a small operation with big goals. And for us to have this platform has been the key element for our business. The tool is easy to use, it’s customer service is per excellence and the platform is always upgrading and updating to enable the users experience. I am a cheerleader for all small business and or large businesses to get on this platform and watch your organization thrive. Pros The project collaboration is for me and my team a strong feature. Our projects are well organized through this platform. We are able to log, project deliverables, timelines, hiccups, and so much more. It’s a life saver for us and we will continue to utilize it moving forward. Cons I’m not sure that there were any one thing that we disliked. If, I am honest the platform is just an awesome tool. Our work before using the platform suffered because we didn’t have a centralized place to store and collaborate. Review Source VR Verified Reviewer Brand Designer Marketing and Advertising Used the software for: 2+ years ### "A great project management software that I've used for years" February 12, 2026 5.0 My experience has been a positive one, and I've been a user of this software for several years now. My main advice would be to just get started with the features you need - you can always explore more functionality when you have your basic setup in place. Pros It's easy to setup and get started with. Pricing is also reasonable. I like how there's a lot of customisation options available depending on how you want to setup your work tasks and projects, e.g. nested tasks. Cons Sometime the desktop version can be a little slow, but it's not too noticeable. The alternative is to use the browser version. Review Source VR Verified Reviewer marketing manager Marketing and Advertising Used the software for: 6-12 months ### "Powerful Project Management Tool With a Learning Curve" March 30, 2026 4.0 Overall, my experience with ClickUp was positive. It is a powerful project management platform with a lot of flexibility, which makes it a strong option for teams that need detailed organization and customizable workflows. While it can take some time to get fully comfortable with the platform, once everything is set up properly it can be very effective for keeping projects on track and improving visibility across teams. Pros What I liked most about ClickUp was how much it brings into one place. It made it easier to manage tasks, projects, deadlines, and team communication without constantly switching between different tools. I also liked the level of customization, especially the ability to set up views, statuses, and workflows in a way that matched how the team actually worked. Cons What I liked least about ClickUp was that it can feel overwhelming at times, especially for new users. Because there are so many features and settings, the platform has a bit of a learning curve. In some cases, it felt like simple task management could become more complicated than it needed to be, and the interface could feel a little cluttered. Review Source VR Verified Reviewer App developer Information Technology and Services Used the software for: 6-12 months ### "Powerful but Complex All-in-One Productivity Tool" April 2, 2026 3.0 Overall, a powerful and flexible platform that boosts productivity, but takes time to learn and can feel complex for new users. Pros Powerful all-in-one tool for task management, docs, and collaboration. Highly customizable with great automation and team visibility features. Cons Steep learning curve and cluttered UI at times. Can feel overwhelming, with occasional lag and slower performance on larger projects. Review Source VR Verified Reviewer Department Manager Facilities Services Used the software for: 1-2 years ### "ClickUp - Good for some, not for all" March 23, 2026 4.0 8.2/10 experience over-all. Very powerful and can be an excellent use-case for someone who has some time to set it up properly and really dial everything in. It is so robust, features and tool can be lost in the shuffle of learning it initially Pros It is a very robust tool that can be used for project collaboration and management. It link seamlessly with your calendar(whichever you use and helps with accountability in team collaboration. Cons It bogs down pretty good when multiple people are working on the same area from different computers and the auto-update is not as smooth as it could be. The AI never really worked for me, as I did not build out click up completely(I did not feel the need to) Review Source VR Verified Reviewer Owner Music Used the software for: 6-12 months ### "Highly Suggested for all Company sizes, even if you are 1 person" November 26, 2025 5.0 I have been loving using ClickUp. It has helped me be more organized and efficient in my work so that I can offer my clients a better service. I love having it and using the automations to keep me working at my best. Pros I work independently but like having a project management software that helps me keep all my tasks organized and helps me run everything smoothly. Most other software's you have to pay for at least 3 seats to start but with Click Up I was able to pay just for 1 seat so I can use it! Cons I found it a bit tricky when 1st starting with it, but once I worked with it more and more I was able to guide myself through it well. Alternatives considered [monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp I can set it up for just myself to use. All the other ones I would be paying for seats I don't use Review Source Armando R. Translator Alternative Medicine Used the software for: 1-2 years ### "ClickUp gets better every day and I LOVE IT!" August 4, 2025 4.0 So far it's been the most robust and intuitive project manager. I like how it blends project management with onboarding and document management to avoid switching between apps like Google Drive and Harvest Pros Customer Support has been very helplful to ensure my certifications. As a recent project manager who migrated from TeamWork, I found their interface way more resourceful because I was able to store SOPs and onboarding processes to blend them which allowed me to also enable project collaboration between team members and thus, a leaner and more intuitive team collaboration approach to avoid cluttered manual processes and enable fasten process automations without much effort. The calendar is also highly intuitive which makes time slots and bookings much more efficient and the client management also faster when we want to onboard new clients. It's ease of use makes it so accessible that even casual users may find ClickUp the best work and personal life management optimal. Cons It can sometimes have too many features. I have to find a good reason on a personal level to use all these features. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Too archaic to my perspective, I found it very outdated. Review Source Oksana D. CEO, HR Consultant Human Resources Used the software for: Less than 6 months ### "Great PM Tool but Needs Better Calendar Integration" March 23, 2025 4.0 It's been super helpful so far. I've worked with many other PM platforms and Clickup brings everything together for free. I regret not finding it sooner. The only reason I am giving it 4 starts is because the only thing missing for me is better calendar integration. I hope that this bring their attention to it and ClickUp realizes how crucial great two-way integration is in the world of technology. I honestly would pay good money for it. Pros First of all I love that it's free forever unless you want premium features. I also love the approach Clickup takes to time and project management, that they integrated so many helpful things in one platform. I no longer have to keep a dozen tabs open at the same time. Cons The calendar integration feature definitely lags. I have 6 calendars across various platforms and so far I only have been able to sync Google calendar and not without issues I must say. I wish that Outlook calendar sync was two-way. Alternatives considered [Sunsama](https://www.capterra.com/p/145616/Sunsama/) Reason for choosing ClickUp Unfortunately I have to keep both because Sunsama has the much desired two-way calendar integration for Outlook and Google calendars Switched from [Trello](https://www.capterra.com/p/211559/Trello/) Everything is in one place and the user interface is easy Review Source AF Allen F. Director of IT Computer Software Used the software for: 2+ years ### "Overwhelming at first. Great for strict processes." December 3, 2025 4.0 ClickUp has been great. It can be overwhelming until you have processes laid out. Once you know your way around the platform and have processes, then it really does help. Pros ClickUp can really work for almost any project management style. We were able to customize it however we needed. Customer support was responsive and it has helped with team collaboration. Cons ClickUp is geared towards enterprises. As a small business, we find many security features locked in at the enterprise tier. Alternatives considered [Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing ClickUp ClickUp found the middle by being the most feature-full at the best price. Review Source VR Verified Reviewer Full stack developer Information Technology and Services Used the software for: 1-2 years ### "A Powerful Project Management and Team Collaboration" February 10, 2025 3.0 Apart from the learning curve, the application is excellent for project organization, team task assignment, and status tracking. Additionally, it provides email notifications to keep everyone updated. Pros It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently. Cons It usually takes time to learn all the features in this product. Sometimes, when looking for specific tasks or information, you have to check whether any filters are applied, which can be a bit confusing. Switched from [Trello](https://www.capterra.com/p/211559/Trello/) ClickUp offers more flexibility with custom fields, detailed dashboards, and workflows. Review Source SC Sarah C. Teacher Success Manager Information Technology and Services Used the software for: Less than 6 months ### "Keeping up with team remote work" December 4, 2025 4.0 Overall, it's a good system for managing workload, especially for a diverse remote-working team functioning in three different time zones. I know what I'm doing even when I don't know what I'm doing. Pros It makes it easy to manage tasks, to-do lists, and priorities across a whole team. As we collaborate together on our project, ClickUp keeps everyone on the same page. I don't just have my own list, but I can see my coworkers' lists and keep tabs on upcoming items I can start if I have time. I can prioritize and organize with flags, custom tags, and the ordering of tasks. It also helps us keep up with our calendar as we can set deadlines and see our progress on that front. Cons Sometimes the process of moving tasks around within the site is tedious. I'll be trying to move a task within a section and it gets sucked into being a subtask instead. The subtask tracking is something I want to like, but I don't, because the subtasks end up with less visibility and some confusion about what's done or not done. Review Source FS Felicia S. Executive Team Leader Telecommunications Used the software for: 2+ years ### "What’s Good in ClickUp" October 1, 2025 5.0 Overall experience with ClickUp has been positive given that it is the backbone tool that we use across all business units in my agency to collaborate on projects. Pros I mainly use ClickUp to automate business processes in my organization including project portfolio management and time tracking. In addition, I like that ClickUp also offers invoice customization and payment processing features. Cons Since I started using ClickUp in 2020, I have never faced overwhelming scenarios when streamlining project and task management processes. Review Source MM Michele M. Team Coordinator Telecommunications Used the software for: 2+ years ### "My ClickUp Overview" August 28, 2025 5.0 Pros I like that ClickUp not only facilitates BPA, PM and TM tools but also have invoicing and collaboration capabilities that boost business processes. Cons I have not yet encountered drawbacks when planning, tracking and managing projects with ClickUp on my side. Review Source VC Viktorija C. Project Manager Marketing and Advertising Used the software for: 1-2 years ### "2 years later" November 18, 2025 5.0 I've been using it for over 2 years, and I feel like there are still features I could learn about and improve. For example creation of automatizations and the newly introduced AI summary system. In general, ClickUp is, in my opinion, cleaner than similar platforms and more user-friendly. Pros I like the ease of use and constant support that the platform is offering. There are a lot of trainings which you could attend if you want to explore the more elaborate features. I think it offers good value for money and tracking tasks is intuitive and easy. The good things are also a variety of automatizations and integrations that it offers. Cons I don't like that after completing a task, most of the subtasks disappear or are hard to find. The old projects are also not easily retrieved, and sometimes you can lose tags and notifications in the interface. Review Source JK James K. Brand Ambassador Health, Wellness and Fitness Used the software for: 2+ years ### "ClickUp is changing dynamics in project management and offers a great collaboration space." May 26, 2025 5.0 ClickUp has spearhead our current success streak in project management by giving us an easy and efficient experience in planning our project tasks and collaborating more effectively. It has been giving us access to robust project management features that has proved very suitable for us to streamline all project activities. Pros ClickUp has power automation workflows that has been making it easy for us to complete the routine tasks of our projects. It offers intuitive collaboration features like chats and files sharing that allows us to communicate and work together without any hindrances. ClickUp has amazing project visualization tools like project boards and lists that allows us to easily monitor our progress towards completing projects. It has a very intuitive user interface that makes it easy to use even for the new members of the team. Cons ClickUp has lived up to our expectations and no has every brought any complaints forward. We have not faced any issues in our experience. Review Source Vicky B. Senior Account Director Marketing and Advertising Used the software for: 2+ years ### "ClickUp is brilliant product with masterly in work planning." May 14, 2025 5.0 ClickUp has given us a great experience managing our key accounts allowing us to become the masters in serving our customers. It allows us to plan effectively for all key account actions and to set clear goals which keep us all aligned to serving our customers with greatness. ClickUp has helped us to improve our relationship with our key customers which has made it possible to retain them for long. Pros ClickUp gives us access to the most productive task planning features like to-do lists and Gantt charts which are efficient in keeping our work organized. It has clear dashboards that allow us to monitor the progress of our work in real time. ClickUp comes with task automations that has enabled us to carry out the repetitive tasks with much ease and lesser time. It also has task prioritization features which allow us to to put first emphasis on the urgent key account actions. The progress tracking features help us to evaluate how far or close we are from achieving our goals. Cons No cons to report for ClickUp. We have never found any aspect that does not sit well with us. Review Source Osvaldo B. Cinema technician Entertainment Used the software for: Less than 6 months ### "A valid solution to organize the job." February 3, 2026 5.0 In general my overall experience with ClickUp is very good. I find this software well-made and pretty useful. Pros I use the software ClickUp at work, to organize my team tasks. I can easily set a calendar with all the tasks we need to do, so we can collaborate to multiple projects, helping us to automate the working process. The free version we use is perfect for us, and no money are required. I never used the customer support for now. ClickUp is a valid solution for our team and it's easy to use. Cons I would like to see a simpler and more friendly interface page. Sometimes I need to check a couple of times to find what I need. Review Source VR Verified Reviewer Marketing Generalist Marketing and Advertising Used the software for: 1-2 years ### "Positive experience with clickup" September 8, 2025 5.0 click has been a great tool for agency work and makes time tracking very easy. I was able to collaborate and communicate with coworkers on the daily through the app. Pros I really enjoyed the simplicity of use in assigning tasks to different clients. It made time tracking very easy and helped organize who's task was who's. Cons The part I didn't like about ClickUp was the description area within each task. It was hard to format different texts and links and took a few tries to get correct. Review Source ANDREY V. CEO Marketing and Advertising Used the software for: 2+ years ### "Limitless Customization " September 28, 2025 5.0 Pros Customizability is limitless, I can have my boards set up precisely how I prefer and the AI automation built in helps greatly with task organization. Cons Learning curve for new team members is steeper than other task management software but it is well worth it Review Source SM Sampad M. Software Developer Information Technology and Services Used the software for: 1-2 years ### "One platform for all work" October 30, 2025 5.0 Overall, ClickUp has helped to streamlined all our project management. It greatly improved our productivity by centralizing everything in one place. Pros I like the custom views in ClickUp like list, Gantt, board, and calendar. It is easy to create dashboards, assign priorities and customize workflow that meets our needs. Cons Initially, it is hard to find things because of too many options. With large workspaces the interface loads slower. 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