--- title: "ClickUp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about ClickUp Software - reviews, pricing plans, popular comparisons to other Project Management products and more." source_url: "https://www.capterra.com/p/158833/ClickUp/" page_type: "product" language: "en" --- # ClickUp Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) ClickUp ## What is ClickUp? ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity. ## What is ClickUp used for? [Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/) Recognitions Shortlist Overall rating Based on 4,611 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Comprehensive collaboration features Boosts team productivity Frequent slowdowns and lag Limited mobile functionality Starting price $10 Per User, Per Month Free trial not available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... - Business Management / 2026 - Project Management / 2026 - Resource Management / 2026 - Task Management / 2026 - Time Tracking / 2026 - Advertising Agency / 2025 - Agile Project Management / 2025 - Gantt Chart / 2025 - Idea Management / 2025 - Kanban Tools / 2025 - Product Lifecycle Management / 2025 - Product Management / 2025 - Project Planning / 2025 - Project Portfolio Management / 2025 - Remote Work / 2025 - Strategic Planning / 2025 - Workflow Management / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for ClickUp?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://clickup.com/&name=ClickUp) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### ClickUp 4.6 (4,611) VS. [### Clockify](https://www.capterra.com/p/169607/Clockify/) [4.8 (9,253)](https://www.capterra.com/p/169607/Clockify/reviews/) Starting Price $10 Per User, Per Month Starting Price $4.99 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (4,605) Ease Of Use 4.8 (9,252) Value For Money 4.6 (3,551) Value For Money 4.7 (6,924) Customer Service 4.5 (3,213) Customer Service 4.6 (6,218) ## ClickUp alternatives [Jira](https://www.capterra.com/p/19319/JIRA/) [4.4 (15,434)](https://www.capterra.com/p/19319/JIRA/reviews/) Starting price $7.91 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/19319/JIRA/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) [4.5 (13,624)](https://www.capterra.com/p/184581/Asana-PM/reviews/) Starting price $10.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/184581/Asana-PM/) [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [4.6 (6,079)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147657/monday-com/) [Trello](https://www.capterra.com/p/211559/Trello/) [4.5 (23,574)](https://www.capterra.com/p/211559/Trello/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/211559/Trello/) [View all alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/) ## FAQs about ClickUp Overview ### What problems does ClickUp solve? ClickUp solves scattered task ownership, fragmented project information, missed deadlines, and manual status reporting by centralizing tasks, docs, comments, dashboards, automations, and timelines in one workspace. Project managers, marketing teams, editorial teams, agencies, IT teams, and small businesses benefit most from clearer accountability, cross-team visibility, and faster coordination. Answer based on 2489 reviews Overview ### Which roles and teams benefit most from ClickUp? ClickUp is most used by business leaders, project managers, and cross-functional teams that need centralized planning and execution. Executives and owners use it to track goals, workloads, and performance, while marketing, product, engineering, design, and consulting teams rely on it to manage campaigns, sprints, deliverables, and client work. Answer based on 4596 reviews Overview ### What company size and industries is ClickUp built for? ClickUp is used by project managers, marketers, software developers, IT departments, HR professionals, leadership, and enterprise organizations, but 83% of reviewers come from small businesses. Its strongest industry fit is Marketing and Advertising at 13%, followed by Information Technology and Services at 10% and Computer Software at 9%. Answer based on 4607 reviews Features and Usability ### What are the key features of ClickUp? ClickUp includes core project management features like task management, task tracking, custom workflows, and multiple views such as List, Board, Calendar, and Gantt. Differentiators include customizable dashboards, time tracking, goals, templates, and collaboration tools such as comments, file sharing, notifications, and @mentions for team coordination. Answer based on 1432 reviews Pricing ### How much does it cost and what fees or limitations are included? ClickUp starts at $10/user/month for Unlimited, or $7 billed annually; Business costs 19 monthly or 12 annually. A free version is available and widely seen as good value, especially for small teams, though reviewers note storage limits, some premium-only features like custom fields or integrations, and higher costs for students or larger teams. Answer based on 888 reviews Integrations ### Which third-party tools and platforms does ClickUp integrate with? ClickUp integrates with Trello, Slack, Jira, Google Calendar, Google Drive, Gmail, Microsoft Outlook, and GitHub. It also connects with tools like Notion, Todoist, Google Docs, Microsoft Teams, and Zapier. Official catalog listings indicate ClickUp supports over 90 integrations across communication, file storage, and development workflows. Answer based on 1036 reviews Getting Started and Support ### How easy is it to onboard and train a team on ClickUp? ClickUp offers in-person training, live online sessions, webinars, videos, and documentation, which help teams learn the basics quickly. Reviewers say tech-savvy users and everyday contributors often get started fast, while admins, first-time project management users, and less technical staff usually need more time to configure workflows and learn advanced features. Answer based on 427 reviews Getting Started and Support ### What customer support options does ClickUp offer, and how do users rate the experience? ClickUp offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and quick to follow up, with useful documentation and live chat assistance. Some report slower replies on certain issues, uneven help for lower tiers, and frustration with billing or cancellation questions. Answer based on 529 reviews Security ### How does ClickUp handle data security and access control? ClickUp uses encryption, including advanced encryption protocols and encryption at rest, plus SSO on enterprise plans and permissions for guests and workspace access. Reviewers also note limitations: granular permissions, project or field-level privacy, private comments or notes, and some attachment or link privacy controls can feel restricted or require higher-tier plans. Answer based on 57 reviews ## Who uses ClickUp? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Comprehensive collaboration features 97% positive reviews out of 451 Most reviewers describe team collaboration as seamless, with real-time communication, file sharing, and task coordination. Anonymous User Founder, 1 employee. "ClickUp's collaboration tools are impressive. Whether it's commenting directly on tasks, using the built-in chat feature, or collaborating on documents, the platform facilitates seamless communication." Frequent slowdowns and lag 78% negative reviews out of 285 Most reviewers indicate performance and speed issues, including slow load times, lag, and delayed updates disrupt workflows. Amanda H. Manager, 1 employee. "ClickUp is super slow; it lags, freezes, and takes forever to do anything." Boosts team productivity 95% positive reviews out of 256 Most reviewers report productivity improvements through centralized task management, automation, and customizable organizational tools. CHARLES BOAMPONG K. Software Engineer, 11 - 50 employees. "It's a comprehensive project management and productivity platform with extremely helpful features to improve productivity and work efficiency." Limited mobile functionality 40% negative reviews out of 273 Some reviewers find the mobile app lacks features, feels clunky, and is less reliable than the desktop version. Cari D. Health Coach, 51 - 200 employees. "The mobile version needs quite a bit of work - it's less intuitive and crashes often" Highly adaptable project management 98% positive reviews out of 133 Most reviewers find flexibility allows teams to tailor workflows, customize fields, and adapt processes easily. Martina R. CEO and founder, 11 - 50 employees. "We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform." Recurring bugs and glitches 56% negative reviews out of 227 Some reviewers describe bugs and issues as persistent, with glitches, crashes, and unreliable features affecting daily use. Anonymous User Sales Tools Optimization Specialist, 201 - 500 employees. "My biggest issue with ClickUp is it has a lot of problems during meets." ## Features AI summary Based on 28,833 Project Management reviews Capterra data shows that buyers of project management software rank the following features as their top priorities: - **Task Management** (**52%** of reviewers rated this feature as critical) - **Project Planning/Scheduling** (**49%**) - **Multiple Projects** (**51%**) ClickUp supports all three features that reviewers rate most highly: **Task Management**, **Project Planning/Scheduling**, and **Multiple Projects**. Together, these capabilities help teams organize day-to-day work, map out timelines and deadlines, and manage several initiatives at once, allowing businesses to keep projects on track and improve coordination across teams. Task Management 4.6 (1,347) 66.74% of 1347 reviewers that rated this feature as important or highly important It gives you robust tools to break down projects, assign tasks, set deadlines, and customize views. Reviewers appreciate the flexibility, collaboration, and automation, but some say the interface can be sluggish and certain fields or options lack customization. Project Planning/Scheduling 4.6 (904) 65.71% of 904 reviewers that rated this feature as important or highly important ClickUp offers flexible planning with Gantt charts, timelines, dependencies, and recurring tasks. Users think the visual overviews, templates, and notifications help keep projects on track, though some feel advanced planning tools require a learning curve or lack depth for complex projects. Multiple Projects 4.6 (617) 64.51% of 617 reviewers that rated this feature as important or highly important Ability to handle several projects simultaneously Collaboration Tools 4.5 (418) 56.94% of 418 reviewers that rated this feature as important or highly important Provides a channel for team members to share AI models, media files, communicate, and work together Reporting/Project Tracking 4.4 (362) 50.28% of 362 reviewers that rated this feature as important or highly important Track task progress, milestones, delays, or other key information and generate reports on them for evaluation Task Scheduling 4.6 (944) 63.03% of 944 reviewers that rated this feature as important or highly important This aspect helps you plan, assign, and visualize tasks with flexible views, recurring options, and automated reminders. Reviewers indicate scheduling is simple and adaptable, though a few mention limited views on the free tier and some complexity with recurring tasks. ClickUp 247 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Action Item Tracking: Track the status of discussed/agreed tasks - Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Activity/News Feed: Continuous profile-based stream of news and activity - Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Archiving & Retention: Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Time Capture: Automate recording of time to reduce human error - Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items. - Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent - Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner. - Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure - Budgeting/Forecasting: Create budgets based on historical data and future projections - Bug Tracking: Monitor and track bugs and issues in the system. - Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user - Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Planning: Plan and strategize marketing campaigns - Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs - Case Notes: Access and track notes regarding case activities and updates within case files - Change Management: Track and monitor efficient handling of all changes/transitions - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Creation: The ability to create unique content - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Dashboard Creation: Creation and customization of dashboards - Data Import/Export: Import and export data to and from software applications - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action - Dependency Tracking: Track and manage task relationships and dependencies - Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal - Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc. - Display Ad Management: Create, distribute, and/or monitor campaigns that include banners, overlays, rich media, and other display ads. - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Review: Review and analyze existing information across documents - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken - Electronic Signature: Digitally sign online documents - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email-to-Task Conversion: Convert emails into tasks - Employee Activity Monitoring: Monitor and track what your employees are doing - Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - File Transfer: Move files across different systems or networks - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Creative Agencies: For creative teams and agencies - For Developers: For the intention to be used by developers - For IT Project Management: Supports project management for IT professionals & teams - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Gamification: Games or game-like elements to track progress and reward accomplishments - Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project - Guest Access: Allow guests to view the software and interact with users - HR Management: Automates core HR functions such as talent management, employee evaluation and learning management - Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects - Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued - Ideation: The creation, development, and sharing of potentially innovative new ideas - Innovation Management: Process of developing, planning, managing, and executing new ideas or innovations - Interaction Tracking: Track interaction history by documenting conversations for contacts - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle - Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills - KPI Monitoring: Tracking the status of previously identified performance measurements - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Live Chat: Ability to chat online in real time - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Calendar: See past and upcoming campaigns and communications in a calendar view - Media Planning: Identify advertising and promotional sources to be used in marketing efforts - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Messaging: Communicate using messages within the system - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mind Maps: Diagram used to organize information in a hierarchical way to show relationships - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-board: Supports simultaneous creation and work on multiple Kanban boards - Multi-Campaign: Manage multiple campaigns in one system - Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location - Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations - Multiple Projects: Ability to handle several projects simultaneously - Negative Feedback Management: Identify, track, and respond to negative feedback - No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code - Notes Management: Allow users to create, edit, and sort multiple notes - Office Suite: A collection of tools to be used for routine tasks within an organization such as word documents, spreadsheets, presentations, etc. - Offline Time Tracking: Track employee and task times without internet connection - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Online Time Tracking: Track employee and task times using internet connection - Overtime Calculation: Manage and record overtime hours for hourly employees - Percent-Complete Tracking: Level of completion within a task - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Personalization: Adjust communications based on previous interactions or personal preferences - Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk - Predictive Analytics: Predict future data based on historical data sets - Presentation Tools: Share and present designs - Prioritization: Arrange tasks based on the level of priority or urgency - Process Modeling & Designing: Visually identify, define, and map all details and relationships surrounding business process models and elements - Product Data Management: Capture, organize and track product-specific data and information in a centralized location - Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment - Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee - Progress Reports: Document and report the progress of ongoing projects - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning: Organize and schedule projects - Project Planning/Scheduling: ClickUp offers flexible planning with Gantt charts, timelines, dependencies, and recurring tasks. Users think the visual overviews, templates, and notifications help keep projects on track, though some feel advanced planning tools require a learning curve or lack depth for complex projects. - Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each - Project Templates: Pre-designed project plans that can be customized - Project Time Tracking: Measure time to completion or hours worked for projects - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Projections: Estimate or forecast of a future scenario based on the study of present trends - Quotes/Estimates: Generate quotes or estimates for customers - Real Time Editing: Preview and make real-time changes in the web content - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Recurring Tasks: Set the frequency of a task's occurrence - Referral Tracking: Log and store the source of contacts/leads - Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment - Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling - Remote Support: Provide support to your customers and employees remotely over a shared network - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation - Request Management: Evaluating and prioritizing change requests that are received while working on the project - Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets - Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement - Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Sales Pipeline Management: Pipeline view and tracking lead status - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Single Sign On: Allow users to access multiple services after entering their login credentials once - Skills Tracking: Track employee skills, competencies, training & qualifications - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Spend Management: Track the amount of money spent on a certain product or with a certain supplier - Spreadsheet View: UI looks like a spreadsheet - Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time - Stakeholder Defined Attributes: Define the exact requirements needed by all stakeholders in the requirements process - Status Tracking: Track the status over time for a request, process, asset, or transaction - Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them - Sub-Task Management: Split and manage tasks into individual components - Supplier Management: Manage all supplier data and operations - Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work. - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: You can easily update tasks, change details, and keep information current with real-time sync and notifications. Some reviewers find editing intuitive and flexible, but others mention occasional bugs, slow performance, or too many clicks for detailed edits. - Task Import: Import tasks from external sources - Task Management: It gives you robust tools to break down projects, assign tasks, set deadlines, and customize views. Reviewers appreciate the flexibility, collaboration, and automation, but some say the interface can be sluggish and certain fields or options lack customization. - Task Progress Tracking: With this capability, you can visualize task progress in multiple customizable views, receive real-time updates, and identify bottlenecks. Reviewers appreciate the intuitive interface, automation, and notifications, though some mention occasional clutter and less intuitive tracking in certain views. - Task Scheduling: This aspect helps you plan, assign, and visualize tasks with flexible views, recurring options, and automated reminders. Reviewers indicate scheduling is simple and adaptable, though a few mention limited views on the free tier and some complexity with recurring tasks. - Task Tagging: Add labels or tags to tasks - Team Collaboration: Allow multiple team members to edit and work on the same document - Team Management: Organizing a group of people to accomplish a task - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Templates: Sample files or documents that could be customized as needed or used as is - Territory Management: Organize customer data and accounts by user or geography - Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Off Management: Track and manage employee time-off, vacation, and sick leave requests - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation - Timeline Management: Manage a detailed schedule of a product plan - Timesheet Management: Track the amount of time spent on a job or task - To-Do List: A digital list of items that need to be completed - Traceability: Track and document the history, application, or location of an item or activity - Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch - Utilization Reporting: Track the frequency of asset usage - Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time - Version Control: Track revisions and updates made to files and navigate between different versions - Video Chat: Chat with your counterparts over the video in real time - Visual Workflow Management: Create, design, and visually represent processes within the software - Visualization: Graphical representation of data or processes - Web-based Deployment: SaaS, web-based, online deployment - Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard - Widgets: An extended application or connector that enables users to perform additional services with their current set of tools - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (4,605) 4.6 Based on 4,605 reviews ## Pricing Value for money 4.6 (3551) Free Version [View pricing plan details](https://www.capterra.com/p/158833/ClickUp/pricing/) Free $0.00 It includes: - 100mb Storage - Collaborative Docs - Email in Clickup - In-App Video Recording and 24/7 Support - Kanban Boards - Native Time Tracking - Real-Time Chat - Sprint Management - Two-Factor Authentication - Unlimited Tasks Unlimited $10.00 Per User,Per Month It includes: - Agile Reporting and 24/7 Support - Form View - Goals & Portfolios - Guests With Permissions - In-App Video Recording - Resource Management - Teams (User Groups) - Unlimited Custom Fields - Unlimited Dashboards - Unlimited Gantt Charts - Unlimited Integrations - Unlimited Storage Business $19.00 Per User,Per Month It includes: - Advanced Public Sharing and 24/7 Support - Agile Reporting - Custom Exporting - Kanban Boards - Unlimited Teams Enterprise Contact Vendor for Pricing It includes: - Advanced Permissions - Advanced Public Sharing - Custom Role Creation - Enterprise API and 24/7 Support - Subtasks in Multiple Lists - Team Sharing Value for money 4.6 (3,551) 4.6 Based on 3,551 reviews ## Integrations [ Google Docs](https://www.capterra.com/p/160756/Google-Docs/)[ Google Drive](https://www.capterra.com/p/161425/Drive/)[ Slack](https://www.capterra.com/p/135003/Slack/)[ Trello](https://www.capterra.com/p/211559/Trello/)[ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[ Jira](https://www.capterra.com/p/19319/JIRA/)[ Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3213) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3,213) 4.5 Based on 3,213 reviews ## User reviews Overall rating 4.6 Based on 4,611 reviews Filter by rating 5(3199) 4(1189) 3(171) 2(28) 1(24) Mentioned topic Sorted by most recent Nicholas E. Content Specialist Education Management ### "A messy product" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 July 26, 2026 Pros There's a lot of interesting stuff happening with the AI integration, this software is pushing what the agentic integrations can do and I enjoy the prospect of automations in my project management software Cons I can't understand how this was created, the tools here are incomprehensible. Things get lost in ClickUp so easily and it frustrates myself and all my coworkers to have to track things down every single time we have a conversation outside a top level task. Switched from [Basecamp](https://www.capterra.com/p/56808/Basecamp/) We were looking for a product with more AI capabilities. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EW Emilia W. Network Support Coordinator Facilities Services ### "Reliable project management with room to simplify" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 24, 2026 ClickUp has made it easier to manage network-related projects and daily operational tasks without relying on multiple spreadsheets or email chains. It provides enough flexibility to adapt to different workflows while keeping the team informed about progress and priorities. Although the initial setup requires some effort, it becomes a dependable collaboration tool once everything is configured. It's a solid choice for IT and operations teams looking for an all-in-one project management platform. Pros I use ClickUp to organize infrastructure tasks, maintenance schedules, incident follow-ups, and documentation. The ability to create custom task statuses, automate recurring work, and collaborate with different teams helps keep everything in one place. Comments, attachments, and notifications make communication much smoother, especially when coordinating with IT support and vendors. For the features it offers, I think it delivers good value for money. Cons The platform includes so many features that it can feel cluttered at times. Finding specific settings or configuring dashboards isn't always intuitive, particularly for new users. I have also noticed occasional lag when opening larger workspaces or reports, and the mobile experience could be more polished. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Music ### "Keeping ClickUp! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 23, 2026 Pros How it keeps me organized! I have been using it for a year now on my subscription and I am happy to renew it Cons A few more details for their integrations but overall they continue improving So I am sure they will come Switched from [monday CRM](https://www.capterra.com/p/245800/Monday-CRM/) Clickup is a better cost. Monday I can only subscribe for a team Alternatives considered [monday.com AI Work Platform](https://www.capterra.com/p/147657/monday-com/) [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reasons for choosing ClickUp I can set it up for just myself to use. All the other ones I would be paying for seats I don't use Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Richard M. Founder Marketing and Advertising ### "ClickUp Gets Two Thumbs Up" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 Overall, really positive. I think that their product, Growth Motion, is fantastic, and their tool is just as good, if not better, than any other project management software out there. Pros I love that I could use the product for several months before I actually had to pay for it. In that time, ClickUp became a complete part of my daily operating procedures and was ingrained as a part of my workflow. By the time that I would reach the end of the free tier and needed to upgrade, it was a no-brainer for me because I already saw how much value it provided. I saw how easy it was to collaborate on projects with people, how I could automate a lot of tasks, and just how easy it was to use. Cons This is a really nitpicky thing, but in their documents feature, their tables don't work. It is so frustrating to create and edit tables within their documents feature. Switched from [Asana](https://www.capterra.com/p/184581/Asana-PM/) Cost was a leading factor in terms of the IM marketing shop that's just getting started. I found it that, additionally, Asana was frustrating with some of the lack of capabilities around automation. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Prabhu S. Csr E-Learning ### "Read this folks" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 18, 2026 Overall, my experience with ClickUp has been positive. It is easy to manage tasks, collaborate with teams, and keep projects organized in one place. Pros Clickup keeps all the work in one place, making projects management simple, organized, and efficient Cons User friendly and interface can feel overwhelming at first, and some advanced features have a learning curve. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) User friendly and easy to access its interface Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Owner Accounting ### "Not for me" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 0/10 July 16, 2026 Time consuming to set up. This is a labor intensive program to get up and running. It's a tedious 3 Pros The various pages are easy to read. The selection of colors make it easier to follow the mapping in the program Cons Difficult to navigate there is a steep learning curve for this program it is not intuitive for the lay person Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Alexis B. Cultural Director Of Cinema And Live Performance Government Administration ### "A Simple and Exceptional Tool For Managing Projects" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2026 Overall for a couple of years ClickUp has performed well for managing project and team collaboration .Offer easy sharing ,great customization options ,easy to use interface and multiple project views. Pros ClickUp has been an incredible tool that offers flexibility to manage different types of projects.Amazing dashboards and multiple views are helpful for task tracking and visualization.The due dates feature keep me organized Cons For me this tool does it purposes beyond expectation,for that have no any negative thing to comment about. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. OA Oritsemisan A. Digital Transformation and Compliance Lead Real Estate ### "Powerful AI Agents and integration with an initial confusing interface" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 13, 2026 Well, my overall experience has been exceptional. I was blown away by an AI that cares and can help me organize and automate my work: Task management is 100%. The only problems have been the interface and the learning curve. It takes a while to get used to. Pros I like the AI agents system, The ability to create various agents and allocate tasks, the ability to integrate with my outlook email and other platforms Cons The UI/UX mainly: I feel the options, menus, and items could be better organized, and it takes a while to get used to it. I had to use the brain AI for my first few days to help me work and also to point me in the right direction. There are usually a lot of things happening on the screen when you sign up, which can be confusing for a first-time user. Switched from [ChatGPT](https://www.capterra.com/p/10009334/ChatGPT/) It wasn't as organized or focused on task automation and integration Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. William M. Software Developer Information Technology and Services ### "Awesome Platform, with great integrations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 10, 2026 Overall, my experience with ClickUp was pretty good. It packs in a lot of useful features, task management, docs, goals, time tracking, all in one place, so you're not constantly switching between tools. What stood out most was how well it integrates with other software. Whether it's Slack, GitHub, Google Drive, or various automation platforms, ClickUp connects smoothly and fits naturally into an existing workflow rather than forcing you to change how you work. That flexibility made it easy to adopt without much friction, and the breadth of integrations meant it could adapt to different project needs. While there's room for improvement in the UI and automation depth, the overall package felt solid, practical, and genuinely useful for keeping work organized in one central hub. Pros The ClickUp API was refreshingly straightforward to get up and running with. Authentication was simple; just an API token, no elaborate OAuth dance required for personal use cases. The documentation is clear and well-organized, with endpoints logically grouped around workspaces, spaces, folders, lists, and tasks, which maps intuitively onto how ClickUp's UI is structured. Response payloads are consistent and predictable, making it easy to parse tasks, custom fields, and statuses without a lot of guesswork or trial and error. Rate limits are reasonable and clearly documented, so you're not left wondering why requests suddenly start failing. Pagination works as expected. Within an hour or so, I had task creation, updates, and status changes working reliably. Overall, it felt like an API built by people who actually use their own product, smooth integration experience from start to finish. Cons Honestly, the UI is my biggest gripe, it feels cluttered and layouts aren't always intuitive, especially with nested spaces, folders, and lists. Automations also feel limited compared to competitors, setting up more complex workflow triggers often requires workarounds instead of just working natively out of the box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Mariachiara P. Professor Primary/Secondary Education ### "The easy way to project" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 10, 2026 Pros The dashboard is very easy to be used. It's very simple to share your project with workers and eventually family. Cons When a new AI chat is opened, the size is to big in order to contine working and have the chat open. You always need to resize it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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