---
title: "ClickUp Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ClickUp Software - reviews, pricing plans, popular comparisons to other Project Management products and more."
source_url: "https://www.capterra.com/p/158833/ClickUp/"
page_type: "product"
language: "en"
publication_date: "2026-11-09"
---

# 

 ClickUp Software Review 2026: Features, Integrations, Pros & Cons

Last updated on November 9, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ClickUp

## What is ClickUp?

ClickUp is the world’s first Converged AI Workspace, bringing together all work apps, data, and workflows. ClickUp eliminates all forms of work sprawl to provide 100% context and a single place for humans and agents to work, together. Trusted by more than 20 million users worldwide, ClickUp is on a mission to maximize human productivity.

## What is ClickUp used for?

[Project Management](https://www.capterra.com/project-management-software/)[Task Management](https://www.capterra.com/task-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 4,785 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Comprehensive collaboration platform

Boosts organizational productivity

Frequent lag and slowdowns

Limited mobile functionality

Starting price

$10

Per User, Per Month

Free trial  
not available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

-   Business Management / 2026
-   Project Management / 2026
-   Resource Management / 2026
-   Task Management / 2026
-   Time Tracking / 2026
-   Advertising Agency / 2025
-   Agile Project Management / 2025
-   Gantt Chart / 2025
-   Idea Management / 2025
-   Kanban Tools / 2025
-   Product Lifecycle Management / 2025
-   Product Management / 2025
-   Project Planning / 2025
-   Project Portfolio Management / 2025
-   Remote Work / 2025
-   Strategic Planning / 2025
-   Workflow Management / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ClickUp?[Manage this product listing](https://www.g2.com/products/clickup/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ClickUp

4.6 (4,646)

VS.

[4.6 (6,134)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting Price

$10

Per User, Per Month

Starting Price

$9

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (4,640)

Ease Of Use

4.5 (12,379)

Value For Money

4.6 (3,583)

Value For Money

4.3 (8,935)

Customer Service

4.5 (3,244)

Customer Service

4.4 (8,032)

## ClickUp alternatives

[4.4 (3,046)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (3,579)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (878)](https://www.capterra.com/p/169455/Zoho-Projects/reviews/)

Starting price

$4.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.5 (575)](https://www.capterra.com/p/5923/Celoxis/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/)

## FAQs about ClickUp

Overview

### What problems does ClickUp solve?

ClickUp solves scattered task ownership, disconnected project documents, and unclear deadlines by combining assignments, statuses, files, comments, dashboards, and automated handoffs in one workspace. Project managers, operations teams, marketing departments, IT teams, and remote cross-functional groups benefit from tracking priorities, sprint work, recurring processes, and workload progress without relying on spreadsheets or email chains.

Answer based on 3544 reviews

Overview

### Which roles and teams benefit most from ClickUp?

ClickUp is most used by business owners, founders, and executives who oversee priorities, deadlines, and team delivery. Project and product managers organize plans, tasks, and progress reporting. Marketing, design, and software teams coordinate campaigns, creative production, and development work, while freelancers and consultants manage client projects and recurring deliverables.

Answer based on 4628 reviews

Overview

### What company size and industries is ClickUp built for?

ClickUp is used primarily by small businesses, which represent 83% of reviewers, with Marketing and Advertising leading at 13%. It is designed for project managers, marketers, developers, IT, HR, leadership, and enterprise organizations; Information Technology and Services accounts for 10% of reviewers, and Computer Software for 9%.

Answer based on 4639 reviews

Features and Usability

### What are the key features of ClickUp?

ClickUp includes core task management for creating, editing, assigning, and tracking tasks, with recurring tasks, due dates, estimated hours, and progress statuses. Project planning and scheduling support milestones and multiple projects, while customizable workflows organize work stages. Collaboration tools support team communication, and online time tracking records time by task or project.

Answer based on 641 reviews

Pricing

### How much does it cost and what fees or limitations are included?

ClickUp offers a free version, while Unlimited costs $10/user/month or 7 annually and Business costs 19 or 12 annually. Reviewers often find the free tier sufficient, but cite its 100MB storage cap and paid-tier restrictions on features such as custom fields, Gantt charts, timesheets, and advanced sharing.

Answer based on 890 reviews

Integrations

### Which third-party tools and platforms does ClickUp integrate with?

ClickUp integrates with Slack, GitHub, Google Drive, Gmail, Microsoft Outlook, Zapier, Jira, and Google Calendar. Its catalog includes over 200 integrations, spanning communication, developer tools, email, calendars, file storage, and automation. Teams can connect notifications, task updates, pull requests, documents, and email-based work with ClickUp.

Answer based on 1037 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ClickUp?

ClickUp offers live online sessions, webinars, documentation, and videos to support team training. Reviewers find basic task management and navigation easy for technically confident users, often with little initial training. Nontechnical users, admins, and teams building custom workflows typically need more time to learn the interface, hierarchy, permissions, and advanced configurations.

Answer based on 431 reviews

Getting Started and Support

### What customer support options does ClickUp offer, and how do users rate the experience?

ClickUp offers email/help desk, FAQ/forum, knowledge base, 24/7 live representative, and chat support. Users often describe support as responsive, helpful, and effective at resolving issues, including through chat and escalations. However, some report slower responses for billing, automation, syncing, cancellation, or complex setup problems.

Answer based on 530 reviews

Security

### How does ClickUp handle data security and access control?

ClickUp uses encryption at rest and encryption protocols for stored data, while detailed permissions let teams control what external guests can view or edit. Enterprise offerings include single sign-on. Reviewers note that some security features are restricted to enterprise tiers, and permission granularity, project visibility, and private attachments have raised concerns.

Answer based on 58 reviews

## Who uses ClickUp?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive collaboration platform

97% positive reviews out of 466

Most reviewers indicate team collaboration features streamline communication, task sharing, and real-time updates, enhancing group productivity.

Tim Van W.

Senior Project Supervisor, 10,001+ employees.

"ClickUp offers us an outstanding team digital workspace making it easy for us to closely work in union and collaborate on our projects."

Frequent lag and slowdowns

78% negative reviews out of 290

Most reviewers report performance and speed issues, including slow loading, lag, and delays, especially with large projects or complex tasks.

Amanda H.

Manager, 1 employee.

"ClickUp is super slow; it lags, freezes, and takes forever to do anything."

Boosts organizational productivity

95% positive reviews out of 258

Most reviewers find productivity tools, centralized information, and customizable workflows significantly improve efficiency and daily task management.

Kira H.

Software Tester, 2 - 10 employees.

"Theres ability to centralize tasks, docs, and goals in one cohesive ecosystem eliminates digital friction and significantly elevates daily productivity."

Limited mobile functionality

40% negative reviews out of 273

Some users comment the mobile app lacks key features, feels unintuitive, and often experiences bugs or inconsistent performance.

Cari D.

Health Coach, 51 - 200 employees.

"The mobile version needs quite a bit of work - it's less intuitive and crashes often"

Highly adaptable project management

98% positive reviews out of 137

Most reviewers describe flexibility as enabling personalized workflows, extensive customization, and adaptation to diverse team requirements.

Martina R.

CEO and founder, 11 - 50 employees.

"We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform."

Recurring bugs and glitches

56% negative reviews out of 227

Some reviewers describe frequent bugs, glitches, and occasional crashes, which disrupt workflows and cause user frustration.

Anonymous User

Sales Tools Optimization Specialist, 201 - 500 employees.

"My biggest issue with ClickUp is it has a lot of problems during meets."

## Features

AI summary

Based on 29,194 Project Management reviews

Capterra data shows that buyers of Project Management software rank the following features as their top priorities:

-   **Deadline Management** (**59%** of reviewers rated this feature as critical)
-   **Project Time Tracking** (**62%**)
-   **Project Time Tracking** (**62%**)

ClickUp supports all three of the features reviewers rate most highly: **Deadline Management**, **Project Time Tracking**, and **Project Time Tracking**. Together, these capabilities help businesses keep projects on schedule, monitor time spent across tasks and initiatives, and improve planning and accountability, allowing teams to manage workloads more effectively and deliver work on time.

Deadline Management

4.8 (16)

56.25% of 16 reviewers that rated this feature as important or highly important

Specify or track the date/time a project, task, etc., is due for completion

Project Time Tracking

4.6 (98)

57.14% of 98 reviewers that rated this feature as important or highly important

Measure time to completion or hours worked for projects

Time Tracking

4.4 (23)

56.52% of 23 reviewers that rated this feature as important or highly important

Measure and track time including hours worked and paid time off (PTO)

Assignment Management

4.7 (45)

60.00% of 45 reviewers that rated this feature as important or highly important

Assign issues and tasks based on availability or required skills

Task Management

4.6 (1,364)

67.16% of 1364 reviewers that rated this feature as important or highly important

ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings.

Task Scheduling

4.6 (952)

63.24% of 952 reviewers that rated this feature as important or highly important

This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views.

ClickUp 227 features

### All Features
- @mentions: An @mention is a way to tag or notify a specific person about a message/post
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Action Item Tracking: Track the status of discussed/agreed tasks
- Action Management: Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Activity/News Feed: Continuous profile-based stream of news and activity
- Agile Methodologies: Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Application Management: Track, manage and store the applications of potential future members, customers or candidates
- Approval Process Control: Manage the process of evaluating documents or requests submitted for approval
- Assignment Management: Assign issues and tasks based on availability or required skills
- Audit Trail: A record of all activities within the system, including user access, changes made, etc.
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Automatic Time Capture: Automate recording of time to reduce human error
- Backlog Management: The process of evaluating, scheduling, and assigning tasks that have been put on the back burner in favor of higher priority items.
- Bar Chart: A way to visually represent data via blocks the length of which correlates with the values they represent
- Billable & Non-Billable Hours: Track billable hours and/or non-billable expenses for work performed
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Brainstorming: Group collaboration to solve ideas in a productive and concentrated manner.
- Budget Management: Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure
- Budgeting/Forecasting: Create budgets based on historical data and future projections
- Bug Tracking: Monitor and track bugs and issues in the system.
- Bug/Issue Capture: The creation of a bug/issue ticket, submitted by a team member, customer or end user
- Business Process Automation: Helps automate and manage information, tasks, and procedures by establishing routines and patterns associated with processes
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Calendar/Reminder System: Notifications/alerts for upcoming events or tasks
- Campaign Analytics: Track and interpret campaign performance metrics
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Campaign Planning: Plan and strategize marketing campaigns
- Capacity Management: Monitor service demand and performance to plan for adequate resources that meet business needs
- Change Management: Track and monitor efficient handling of all changes/transitions
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Client Management: Manage contact details and communication with clients
- Client Portal: Private online space that lets businesses securely share documents and provide information access to clients
- Code Repository Integration: Connect to code repositories (e.g., Git or SVN) to import a project or automate the scanning of source code
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Color Codes/Icons: A way to visually represent data where different categories of items are marked with different colors
- Commenting/Notes: Leave comments and notes on documents for others to view
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Configurable Workflow: Configure existing workflows to meet your organization's needs
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Cost-to-Completion Tracking: Forecast of the expenses necessary for project completion
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Journey Mapping: Visualize and analyze customer experience across all touchpoints and channels
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Dashboard: Alter the layout and content of dashboards
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Data Import/Export: Import and export data to and from software applications
- Deadline Management: Specify or track the date/time a project, task, etc., is due for completion
- Decision Support: Tools that provide relevant information at specific times to support judgments and courses of action
- Dependency Tracking: Track and manage task relationships and dependencies
- Discussions/Forums: Online forums/groups where users can ask questions, share ideas, best practices, etc.
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Document Storage: Store and organize documents in a centralized system
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Due Date Tracking: Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Marketing: Create and send email blasts/campaigns
- Email-to-Task Conversion: Convert emails into tasks
- Employee Activity Monitoring: Monitor and track what your employees are doing
- Employee Database: Electronic storage of staff/employee contact information and job status in a centralized repository
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- Employee Scheduling: Assign working shifts or tasks to employees based on their availability
- File Management: Create, save, and store files
- File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more
- File Transfer: Move files across different systems or networks
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- For Developers: For the intention to be used by developers
- For IT Project Management: Supports project management for IT professionals & teams
- For Small Businesses: Designed for small businesses
- Forecasting: Form predictions based on past and present data/trends
- Forms Management: Store, manage and track all forms in a centralized location
- Gantt/Timeline View: Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies
- Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time
- Graphical Workflow Editor: Create, design and modify the flow and processes of tasks in a project
- Guest Access: Allow guests to view the software and interact with users
- HR Management: Automates core HR functions such as talent management, employee evaluation and learning management
- Idea Management: Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects
- Idea Ranking: Facilitates users voting on ideas that are presented so the most favorable ones can be highlighted and further pursued
- Ideation: The creation, development, and sharing of potentially innovative new ideas
- Interaction Tracking: Track interaction history by documenting conversations for contacts
- Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines
- Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events")
- Issue Scheduling: Schedule and assign issue completion dates and/or times
- Issue Tracking: Record and follow the progress of every issue
- Iteration Management: Planning out the structure and duration of repetitive intervals of time dedicated to specific tasks during the development cycle
- Kanban Board: Visualization tool to organize and optimize tasks and track their status at every stage of workflow
- Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support
- Knowledge Management: Gather, organize, share, and analyze knowledge in terms of resources, documents, and people skills
- KPI Monitoring: Tracking the status of previously identified performance measurements
- Lead Generation: Manage the process of attracting and converting business prospects into leads
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Live Chat: Ability to chat online in real time
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Marketing Calendar: See past and upcoming campaigns and communications in a calendar view
- Media Planning: Identify advertising and promotional sources to be used in marketing efforts
- Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation
- Messaging: Communicate using messages within the system
- Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status
- Mind Maps: Diagram used to organize information in a hierarchical way to show relationships
- Mobile Access: Access software remotely via mobile devices
- Mobile App: Access the system via a mobile application
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-board: Supports simultaneous creation and work on multiple Kanban boards
- Multi-Campaign: Manage multiple campaigns in one system
- Multi-Department/Project: Manage the accounting and financial aspects of multiple operations and departments or ongoing projects from a single location
- Multiple Billing Rates: Different tiers of pricing and billing for different employees and situations
- Multiple Projects: Ability to handle several projects simultaneously
- Negative Feedback Management: Identify, track, and respond to negative feedback
- No-Code: Drag and drop/visual interfaces that allow non-tech users to build without writing code
- Notes Management: Allow users to create, edit, and sort multiple notes
- Offline Time Tracking: Track employee and task times without internet connection
- Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service
- Online Time Tracking: Track employee and task times using internet connection
- Overtime Calculation: Manage and record overtime hours for hourly employees
- Percent-Complete Tracking: Level of completion within a task
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Performance Review Management: Create, fill out, and send performance reviews to individual employees
- Personalization: Adjust communications based on previous interactions or personal preferences
- Portfolio Management: Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk
- Predictive Analytics: Predict future data based on historical data sets
- Presentation Tools: Share and present designs
- Prioritization: Arrange tasks based on the level of priority or urgency
- Product Lifecycle Management: Manage and track all stages of a product lifecycle, from its conception, design, development, and deployment
- Product Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them
- Productivity Analysis: Statistical data that helps identify improvement areas, delays or interruptions, and output of an employee
- Progress Reports: Document and report the progress of ongoing projects
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments
- Project Planning: Organize and schedule projects
- Project Planning/Scheduling: With this capability, you can use Gantt charts, timelines, and customizable boards to plan projects, set milestones, and manage dependencies. Users think the visual tools, flexible scheduling, and collaborative options help keep projects organized and on track.
- Project Scheduling: Identifying critical tasks that make up a project and assigning start and end dates for each
- Project Templates: Pre-designed project plans that can be customized
- Project Time Tracking: Measure time to completion or hours worked for projects
- Project Tracking: Monitor the progress of projects from start to finish
- Project Workflow: Create, manage, or update project workflows.
- Projections: Estimate or forecast of a future scenario based on the study of present trends
- Quotes/Estimates: Generate quotes or estimates for customers
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Chat: Engage in direct, instant messaging with customers, users, etc.
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Reporting: Active reporting of data and metrics
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Issues: Set an issue to repeat
- Recurring Tasks: Set the frequency of a task's occurrence
- Release Management: Planning, scheduling, and overseeing the release of software or system changes into a live or production environment
- Release Planning: A timeline for taking a project live that outlines what features should be operational at the go-live date
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Remote Access/Control: Access work applications remotely, for when working away from the office and/or traveling
- Remote Support: Provide support to your customers and employees remotely over a shared network
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reporting/Project Tracking: Track task progress, milestones, delays, or other key information and generate reports on them for evaluation
- Request Management: Evaluating and prioritizing change requests that are received while working on the project
- Requirements Management: Enables creation, management, and tracking of product requirements & features during product production/development
- Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects
- Resource Scheduling: Allocate and manage resources, such as employees, equipment, facilities, and other assets
- Retrospectives Management: Coordinating stand-up meetings where team members reflect on past processes to identify strengths and areas for improvement
- Rich Text Editor: Input different types of content and edit text formats, fonts, font sizes, and colors
- Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties
- Roadmapping: Identifying desired outcomes and important milestones and creating a plan on how to achieve them
- Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals
- Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work
- Sales Pipeline Management: Pipeline view and tracking lead status
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Single Sign On: Allow users to access multiple services after entering their login credentials once
- Skills Tracking: Track employee skills, competencies, training & qualifications
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Spend Management: Track the amount of money spent on a certain product or with a certain supplier
- Spreadsheet View: UI looks like a spreadsheet
- Sprint Planning: Identifying the tasks to be completed and the people to complete them during a set period of time
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Sub-Task Management: Split and manage tasks into individual components
- Supports Scrum: Ability to accommodate the methodology that incorporates frequent work reassessment and continuous short periods of focused work.
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Task Board View: UI looks like task board
- Task Editing: You can easily update, edit, and adjust tasks in real time, keeping information accurate and projects adaptable. Some reviewers find editing intuitive and fast, while others mention occasional bugs or minor delays when making changes.
- Task Import: Import tasks from external sources
- Task Management: ClickUp offers robust options for creating, assigning, and organizing tasks with custom fields, priorities, and attachments. Reviewers appreciate the flexibility, multiple views, and collaboration tools, though some mention occasional interface issues and limited customization for priority settings.
- Task Progress Tracking: ClickUp gives you multiple ways to visualize and monitor task progress, including customizable views, real-time updates, and automated notifications. Reviewers appreciate the flexibility, visibility across teams, and ability to quickly spot bottlenecks or delays.
- Task Scheduling: This aspect lets you set start and due dates, recurring tasks, and dependencies, with calendar and Gantt views for planning. Reviewers indicate scheduling is flexible and helps organize workloads, though a few mention limitations in recurring task setup and free-tier views.
- Task Tagging: Add labels or tags to tasks
- Team Management: Organizing a group of people to accomplish a task
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Templates: Sample files or documents that could be customized as needed or used as is
- Territory Management: Organize customer data and accounts by user or geography
- Testing/QA Management: Checking for errors to prevent quality issues and maintain the integrity of the product/service as per set standards
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Ticket Management: Track, manage, or resolve user requests and IT incidents/issues
- Time & Attendance: Track and manage employee's work hours to improve payroll accuracy
- Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing
- Time Off Management: Track and manage employee time-off, vacation, and sick leave requests
- Time Tracking: Measure and track time including hours worked and paid time off (PTO)
- Time Zone Tracking: Identify and track locations and time zones of your collaborators to enable productive scheduling and cooperation
- Timeline Management: Manage a detailed schedule of a product plan
- Timesheet Management: Track the amount of time spent on a job or task
- To-Do List: A digital list of items that need to be completed
- Traditional Methodologies: Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch
- Utilization Reporting: Track the frequency of asset usage
- Vacation/Leave Tracking: Request, track, and manage time off requests and vacation time
- Version Control: Track revisions and updates made to files and navigate between different versions
- Video Chat: Chat with your counterparts over the video in real time
- Visual Workflow Management: Create, design, and visually represent processes within the software
- Visualization: Graphical representation of data or processes
- Web-based Deployment: SaaS, web-based, online deployment
- Whiteboard: Allows multiple users to simultaneously annotate on a digital whiteboard
- Widgets: An extended application or connector that enables users to perform additional services with their current set of tools
- Workflow Configuration: Alter the default workflow to meet your organization's needs
- Workflow Management: Create, design and manage workflows for repetitive tasks

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Features

4.6 (4,640)

4.6

Based on 4,640 reviews

## Pricing

Value for money

4.6 (3583)

Free Version

[View pricing plan details](https://www.capterra.com/p/158833/ClickUp/pricing/)

Free

$0.00

It includes:

-   100mb Storage
-   Collaborative Docs
-   Email in Clickup
-   In-App Video Recording and 24/7 Support
-   Kanban Boards
-   Native Time Tracking
-   Real-Time Chat
-   Sprint Management
-   Two-Factor Authentication
-   Unlimited Tasks

Unlimited

$10.00

Per User,Per Month

It includes:

-   Unlimited Integrations
-   Unlimited Storage
-   Unlimited Custom Fields
-   Form View
-   Guests With Permissions
-   In-App Video Recording
-   Resource Management
-   Teams (User Groups)
-   Agile Reporting and 24/7 Support
-   Goals & Portfolios
-   Unlimited Dashboards
-   Unlimited Gantt Charts

Business

$19.00

Per User,Per Month

It includes:

-   Custom Exporting
-   Advanced Public Sharing and 24/7 Support
-   Agile Reporting
-   Kanban Boards
-   Unlimited Teams

Enterprise

Contact Vendor for Pricing

It includes:

-   Enterprise API and 24/7 Support
-   Subtasks in Multiple Lists
-   Team Sharing
-   Advanced Permissions
-   Advanced Public Sharing
-   Custom Role Creation

Value for money

4.6 (3,583)

4.6

Based on 3,583 reviews

## Integrations

[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

Trello](https://www.capterra.com/p/211559/Trello/)[

Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Zoom Workplace](https://www.capterra.com/p/144037/Zoom-Video-Conferencing/)[

Basecamp](https://www.capterra.com/p/56808/Basecamp/)[

Asana](https://www.capterra.com/p/184581/Asana-PM/)

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## Support, customer service and training options

Customer Service

4.5 (3244)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (3,244)

4.5

Based on 3,244 reviews

## User reviews

Overall rating

4.6

Based on 4,785 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(3274)

4(1270)

3(186)

2(30)

1(25)

Mentioned topic

Recent reviews first, then most helpful

JD

Jeremy D.

Owner, Web Designer

Used the software for: 3-5 years

### "Highly Customizable, Fast, and Backed by Responsive Support"

5.0

November 11, 2026

It keeps all client requests organized from the moment we're emailed. It allows us to efficiently pass work off to the team to get their issues addressed.

Pros

I love how much you can customize the setup, including automations, custom fields, and the specific views. I like that they're regularly adding new features and enjoy seeing those come out. I also really appreciate their support team and how quick and thorough they are. The way it talks to my time tracking software Harvest is very helpful and saves a lot of time. I appreciate its snappiness and how easy it is to navigate. The pricing is fairly competitive and works for my small business. Being able to pop open the sidebar and ask Brain a question or have it create a task for me is a definite plus.

Cons

Probably just the expense, but it's really not too bad for our business, especially with all of the guest users that come with my plan for free.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael A.

Program Manager

Used the software for: Less than 1 year

### "Intuitive with Great Integrations, but Overwhelming UI and Inflexible Reporting"

3.5

November 10, 2026

OKR and project tracking are probably our biggest use cases currently. Being able to track tasks across the organization and tie them to long term strategic goals has been really useful when communicating vertically in terms of org structure. I'm in the process of building intake forms for the IT department and I want to expand that in the future across other orgs.

Pros

I personally find ClickUp to be relatively intuitive, though I can't say the same for other members of my organization. The integrations are really easy to use and connect, especially for individual users and rarely requires crazy configuration like I've seen with other tools. I've found it to be quite snippy except for when I'm sharing my screen but I doubt that's a ClickUp issue. Pricing seems reasonable, although I find you guys draw really weird lines with your feature blockers by price plan - at least between the enterprise plan and the one right below it. Our TAM - Kate - has been lovely and all of your staff have been really great, you really seem to value long term customers which we appreciate especially given that we're a smaller org. Brain has been really handy when chasing old tasks and putting together agendas for discussions, its very much an appreciated facet of your tool. We can't use super agents due to internal policy, so I can't speak to those more recent releases.

Cons

I've got a survey of results I can share with you from my organization, but I'll outline the results here: UI is busy and they often lose tasks (I'm taking steps to mitigate this) People often feel as though efforts in clickup are duplications of efforts already done elsewhere, but that will be an organizational change I wish you guys had an open SQL database so I could write my own reporting queries - your reporting is pretty inflexible The 1 to 1 form to list ratio makes it pretty cumbersome to build a complete service catalog

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Kota S.

Web Designer and Marketer / Farmer

### "仕事を一元化できる、進化し続ける多機能ツール"

4.0

November 10, 2026

私は、ClickUpはビルトインでプロジェクト管理・タスク管理のためのツールが提供されている事に加えて、多くの3rd party ツールの連携が可能なので、あちこちツールを移動せずに作業ができるので助かっています。 最近はイベント管理でも利用していて、ビルトインのフォームを活用して、ワークスペース外の出店者から必要な情報や写真を集め、それをClickUp内に集約すると同時に関係者へ自動でメール共有したり、それをベースにイベント用のビジュアルを作成していて、情報やタスクの漏れを無くすのに一役買っています。

Pros

私は、プロジェクト管理やタスク管理の多くをClickUpの1か所でできて、ツールや情報を集約できるところが一番いいと思っています。 最近は外部ツール連携も増え、より効率的に仕事ができます。 新しい機能がどんどん追加されるのは楽しいですし、時代のトレンドに合わせていくところも好きです。

Cons

新しい機能がどんどん追加されるので、機能をすべて把握するのが難しいです。 また、動作がやや遅く感じる事があります。

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Chakshu V.

Associate Consultant

Used the software for: Less than 1 year

### "Powerful AI Automation in ClickUp That Minimizes Manual Effort"

4.5

November 10, 2026

ClickUp is helping us track and automate things as much as possible, to the point we rarely have to do anything manually at all. AI is making it easier to track and report everything we do.

Pros

Everything we can do with AI - Artifacts, Agents, Automate pretty much everything. I like how least the manual effort when using ClickUp to its best.

Cons

Incomplete features - Why can't Brain create dashboards? Why can't we create dashboard templates? Artifacts not being live. I wish features could be more holistic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Nick P.

Web Strategy Manager

### "ClickUp Brain Speeds Up Project Work, Despite Earlier Clunkiness"

4.0

November 10, 2026

I use ClickUp to track tasks and manage time within each project, and to spread the work across the team in an organized fashion.

Pros

ClickUp has been great for project management. I use it to track tasks and time across projects and organize work across the team. Brain helps us balance tasks and weekly workloads, and its conversational search finds projects and individual tasks so I can work through things a lot quicker. Things that used to take hours now take a fraction of the time. The new AI tools have made ClickUp a breeze to use, and I feel the user experience is getting better too.

Cons

I used to find ClickUp a little clunky, especially when moving around bulk tasks, and I didn’t think the search feature was the best. The UX has been getting better, and Brain has made finding projects and tasks quicker.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VJ

virana J.

developer

Used the software for: Less than 1 year

### "Unified UI/UX for Backlogs, Docs, and Capacity Tracking—All in One Place"

4.5

November 10, 2026

Before using ClickUp, our team struggled with scattered toolchains—specifications were stored in isolated docs, bug tracking lived in spreadsheets, and progress updates were buried across chat channels. ClickUp resolved this by centralizing our entire sprint lifecycle into a single hub. This delivered immediate pricing / ROI by eliminating several disjointed software subscriptions. With built-in AI / Intelligence handling automated daily standup summaries and extracting actionable items from meeting notes, our handoffs are clear and project milestones remain predictable.

Pros

ClickUp’s biggest strength is how its UI/UX unifies backlog organization, collaborative documentation, and team capacity tracking within a single interface. Being able to pivot between sprint Kanban boards, high-level roadmaps, and nested list views allows everyone to monitor deliverables without visual clutter. Native integrations with GitHub and Slack automatically keep PR statuses and discussion alerts linked to active tasks, while embedded technical Docs ensure architecture notes stay pinned to relevant cards without leaving the platform.

Cons

The primary hurdle is workspace performance, particularly when opening large lists with dense subtasks, multiple custom status fields, and automated workflows, which can cause noticeable page lag and browser memory consumption. The support / onboarding curve is also steep because the wide array of nested switches and workspace configurations can easily overwhelm new users during initial setup. Additionally, from a pricing / ROI standpoint, gating monthly automation usage limits and mandatory workspace-wide add-on fees for advanced AI features can make scaling up expensive for small development groups.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ronald B.

Information Technology Solutions Architect

Used the software for: 1-3 years

### "A Complete All-in-One Workspace for Docs, Tasks, Forms, and Projects"

4.5

November 10, 2026

We use Clickup to manage tasks and priorities across the very different areas our IT department is responsible for, and to keep each other informed about bottlenecks and problem areas as they come up.

Pros

What I appreciate most is how complete the solution feels. It includes documents, task lists, forms, project tools, and more, so I can keep everything in one place.

Cons

Me mode is really useful for day-to-day work, but during our standup I keep forgetting to turn it off. It would be helpful to have a setting in views that lets me disable Me view.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Enrique Santiago M.

Netsuite Developer

### "Seguimiento flexible y detallado, aunque con lentitud frustrante"

4.0

November 10, 2026

ClickUp me ayuda a organizar las actividades y ver en qué trabajan mis compañeros. Dividir las tareas principales en subtareas me da un control más granular de las actividades por hacer e incluso llevar un registro de aquellas actividades no planeadas; el porcentaje de efectividad personalizado me ayuda mucho a ver cómo voy respecto a mis tiempos de entrega.

Pros

Me gusta cómo ClickUp me ayuda a organizar las actividades y ver en qué están trabajando mis compañeros. Dividir las tareas principales en subtareas nos da un control más granular de lo que tenemos por hacer y de las actividades que hacemos aunque no estuvieran planeadas. También me ayuda que tengamos ClickUp personalizado para mostrar el porcentaje de efectividad y ver cómo vamos. Me encanta su versatilidad para encontrar todo y hacer lo mismo de diferentes formas, especialmente al dar seguimiento a las horas. Puedo cambiar entre la vista de calendario y la vista por actividades; ambas me ayudan a organizar mejor mi día y permiten que mis supervisores den seguimiento detallado a mi tiempo y mis actividades.

Cons

En la versión web y en la aplicación de escritorio, ClickUp se alenta mucho. Aunque tenemos computadoras con buen procesador y RAM y buen internet, la plataforma se atora y a veces tengo que esperar más de 10 segundos para ver tareas grandes. Al reorganizar tareas en esos grupos grandes, por el retraso algunas terminan en lugares donde no quiero ponerlas.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ada S.

### "Flexible Project Management, but Buggy Calendar Scheduling"

3.0

November 10, 2026

I use ClickUp to create our calendar and see where we are with upcoming events, tasks, and deliverables.

Pros

I like that ClickUp lets me tag people, keep documents in one place, and communicate with everyone on a project. The progress bars show whether something is in progress, completed, or canceled, and I can set start and end dates and sort work into folders. I also use it to create a calendar and see upcoming events, tasks, and deliverables. Getting started was pretty easy.

Cons

When I change dates in the calendar, they sometimes don’t update, and dragging events to where they need to be chronologically doesn’t work. The schedule doesn’t always sort by date, and sometimes ClickUp refreshes the page when I add a task, so I have to find where I was again. The platform can be pretty buggy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jana A.

Associate Project Manager

### "One Connected Hub for Client Projects, with Room to Improve Dashboards"

4.5

November 10, 2026

I use ClickUp to manage client projects: I use super agents to extract data from documents, create client folders to manage timelines, build dashboards, and manage invoices.

Pros

I like that everything is in the same place, with each space representing something different, and that everything is linked together. I can keep client contracts and billing events alongside project plans, SOWs, and RAID logs. I can also create agents, manage different users’ access, and chat with team members. I use super agents to extract data from documents, create client folders to manage timelines, create dashboards, and manage invoices. The initial setup was very smooth, and I took some of the initial courses.

Cons

I think the dashboard visuals could be improved. I’m used to Power BI, which has more options like live filters.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/158833/ClickUp/reviews/)

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