# Page 3 | ClickUp Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is ClickUp the right Project Management solution for you? Explore 4558 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/158833/ClickUp/reviews

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ClickUp

4.6 (4558)

[View alternatives](https://www.capterra.com/p/158833/ClickUp/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 3 - Reviews of ClickUp

## Showing most helpful reviews

Showing 51-75 of 4558 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MH

MaryHelen H.  
Sr Content Marketing Specialist  
Education Management  
Used the software for: 6-12 months

### "the best producitivty app ever"

December 22, 2025

5.0

Pros

I love how easy it is to track work across our team and easily update each other. Having one spot where we can see task statuses is so helpful. It is so easy to put in new tasks, rearrange them, etc. I lvoe this app so much I made a personal account too.

Cons

I dislike the chrome extension which was a big feature of getting us into the app,the "send to clickup" chrom extensoin that works with gmail doesnt really work well on my computer.

Alternatives considered

[Trello](https://www.capterra.com/p/211559/Trello/)

Reason for choosing ClickUp

Send to email Chrome extension. I also dont like boards.

Review Source

VR

Verified Reviewer  
Co-founder  
Marketing and Advertising  
Used the software for: 2+ years

### "Very customizable project management software"

July 15, 2025

5.0

Pros

Love the full functionality and customization options in Clickup. It's hard to think of different workflows or use cases that it can't accommodate.

Cons

It gets expensive at scale and some of the premium options are only available with larger subscription plans.

Switched from

[Teamwork.com](https://www.capterra.com/p/120390/Teamwork-Projects/)

Needed more customization functionality and capacity planning functions

Review Source

MD

Madalin D.  
CEO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "From Promising to a Complete Letdown"

June 30, 2025

1.0

At the beginning of this year, I acquired ClickUp licenses for my entire team. Everything seemed fine at first. The platform worked like it was supposed to, and I figured I made a solid choice. Then, three months ago, we were no longer able to use the “Notes” feature. Every time we clicked it, we received a prompt stating that we needed to upgrade to the Business Plan. That’s $19 per license instead of the $10 we were already paying. No heads-up, no explanation—just locked out. Naturally, I contacted support. They said they’d “look into it” and get back to me. They never did—radio silence. Fast forward a few weeks, and someone from ClickUp asked how happy I was with the product. I told them the truth: I was frustrated and disappointed. They said, “We’ll fix it.” Nothing got fixed. Then someone else from their team followed up, claiming the issue was resolved. It wasn’t. I replied again, let them know. Still broken. And just when I thought I’d seen it all, someone from support reached out today with this confusing explanation: apparently, for workspaces created before June 11, there's a “legacy paywall” that only allows 100 uses of some advanced time-tracking features—even on the Unlimited Plan. Whatever that’s supposed to mean. Feels like they’re just making up rules as they go. Here’s the kicker: I manage a bunch of tools for my team—tons of licenses from different companies. And out of all of them, ClickUp is the only one that’s ever pulled this kind of nonsense. Confusing policies, no communication, and a total lack of accountability. That’s it for me—I’m walking away.

Pros

\- Good project feature for marketing projects - Easy to organize the projects - Intuitive dashboard and usability

Cons

\- Hard to figure out the workload on each team member - Lack of transparency - Downgrade features that you had before

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

I got a recommendation from a friend who has already used it.

Review Source

Mai M.  
Managing Director  
Hospitality  
Used the software for: Less than 6 months

### "Collab with ClickUP"

March 21, 2026

5.0

It's been a very pleasant experience for our team! The built in automation allows our team to truly enhance and maximize their collaborations.

Pros

I think ClickUp is super useful for my small business. It's a super customizable platform that replaces multiple tools which makes it a great investment.

Cons

NO cons so far! It definitely streamlines workflows through Kanban boards, time tracking, task automation, which ultimately helps our small teamincrease efficiency

Review Source

LW

Laura W.  
Marketing Coordinator  
Events Services  
Used the software for: 2+ years

### "Organizing our multifaceted event campaigns."

February 23, 2026

5.0

Event marketing needs careful planning as a coordinator. I apply it in collaboration of projects. It is extremely value-heavy but requires weeks to train a team to get the best out of it.

Pros

The collaboration and automation of the processes between the teams is amazing, and we can automatically delegate the marketing design work each time a new event contract is signed.

Cons

The platform loses simplicity in favor of strong customization, and the calendar view can easily overwhelm and slow down when dealing with multiple simultaneous event schedules.

Review Source

Wes P.  
Principal Software Engineer  
Computer Software  
Used the software for: 1-2 years

### "ClickUP's Great for small Projects"

February 27, 2026

4.0

Have been using for a couple of years for small projects with group members. For larger projects with many members ClickUp doesn't seem to be the best fit.

Pros

It provides highly flexible ways to visualize output. Uses AI very well to generate superior output with no coding required. It's available for free with sufficient features to satisfy the vast majority of users.

Cons

Feature set is so rich it can be overwhelming to a new user. For some projects the App's performance can get very sluggish. If the standard free features aren't sufficient, required ad-dons can be rather expensive.

Review Source

MH

Moe H.  
Administrative assistance  
Financial Services  
Used the software for: 6-12 months

### "Clickup is my one stop for managing projects and keep my team abreast"

June 3, 2025

5.0

Overall, Clickup has made it easier for me to track my tasks, projects, my overall productivity and many more. Its a nice experience

Pros

What I like most about Clickup is that I can create a visual layouts, diagrams when brainstorming. I can also track my timesheet without needing to switch app.

Cons

what I like least about Clickup is the lag and delay especially when dealing with complex documents and AI suddenly crashing when using it to create a document.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

I switched to Clickup because it has better in depth features than trello and offers built in document in feature

Review Source

VR

Verified Reviewer  
Prior Authorization Specialist  
Hospital & Health Care  
Used the software for: 6-12 months

### "Good software, helpful support"

March 8, 2026

4.0

My experience using Clickup is positive. While I attempted at first to use it in place of NotionAI, I eventually started using the two for different things.

Pros

I really like the way clickup allows you to collaborate on projects, and their automation makes things so much easier

Cons

There is a bit of a learning curve with this software. Luckily there are many articles and how tos that can close the gap!

Switched from

[Notion](https://www.capterra.com/p/186596/Notion/)

Notion was too “busy” for me. I found myself spending time making it look aesthetically pleasing instead of working on my actual tasks.

Review Source

Osvaldo B.  
Cinema technician  
Entertainment  
Used the software for: Less than 6 months

### "A valid solution to organize the job."

February 3, 2026

5.0

In general my overall experience with ClickUp is very good. I find this software well-made and pretty useful.

Pros

I use the software ClickUp at work, to organize my team tasks. I can easily set a calendar with all the tasks we need to do, so we can collaborate to multiple projects, helping us to automate the working process. The free version we use is perfect for us, and no money are required. I never used the customer support for now. ClickUp is a valid solution for our team and it's easy to use.

Cons

I would like to see a simpler and more friendly interface page. Sometimes I need to check a couple of times to find what I need.

Review Source

Matthew G.  
Coach  
Health, Wellness and Fitness  
Used the software for: I used a free trial

### "ClickUp Is No Slouch!"

November 5, 2025

4.0

Overall ClickUp is no slouch. I was 98% sold on the app until I spent a few more hours research Monday. I tested Monday and it worked better for my needs. Please don't base your decision on my preferences. You need to judge for yourself. It's worth testing.

Pros

Brain AI was extremely helpful in setting up what I could figure out in the app. If I didn't have Brain available I would still be struggling to set it up.

Cons

The interface is EXTREMELY customizable. A little too much in my experience. I don't prefer too many options to customize because I can waste a lot of time "tweaking" instead of being productive.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

I didn't I chose Monday over ClickUp because Monday was more suited to my needs. This doesn't mean Monday is better. Just a little different.

Review Source

KM

Karen M.  
Managing Editor  
Publishing  
Used the software for: 2+ years

### "Best automation and collaboration tool for admin users."

November 18, 2025

5.0

Pros

ClickUp brings all project tracking, invoicing, and automation together so that our whole editorial team can work in full collaboration and stay on top of deadlines. This platform is user-friendly, affordable, and allows us to streamline processes from an idea to publication and payment.

Cons

Advanced features are sometimes hard to learn, and there are also infrequent bugs in workflows within a team or integrations. Customer support is good for simple queries, but the resolution of problems related to invoices or automation takes some time.

Review Source

TO

Tim O.  
Directeur  
Sporting Goods  
Used the software for: Less than 6 months

### "Handig voor klein tot grote teams"

May 5, 2025

5.0

Positief! Een kleine learning curve maar zodra je het systeem snapt en alles staat werkt alles erg handig

Pros

Erg handig voor het managen van projecten en taken voor teams!

Cons

Heeft een learning curve en vrij veel opties wat alles wat onoverzichtelijk kan maken. Verder vind ik tot nu toe de app overzichtelijk krijgen ook een uitdaging.

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)

Reason for choosing ClickUp

Omdat een van mijn medewerkers uiteindelijk Clickup aanraden. En omdat clickup ook iets meer paste bij wat ik zocht qua team management functionaliteiten.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Trello werkte top, maar het was niet schaalbaar naarmate ons team groeide. Clickup geeft meer inzicht i.p.v. dat je zoals bij Trello telkens borden moet switchen. Ook vind ik het fijn dat je nu sprints en goals kan instellen die je gehele team kan zien.

Review Source

GS

Ghanshyam S.  
Director  
Computer Software  
Used the software for: 1-2 years

### "A modern project management tool"

March 7, 2025

4.0

The user experience of ClickUp is really good. They have created a very intuitive UI.

Pros

The new feature of ClickUpAI that helps in writing and different integration that are available with ClickUp

Cons

Sometimes it feels quite complicated to set up a new project and set up all Automation

Alternatives considered

[Airtable](https://www.capterra.com/p/146652/Airtable/)[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

Based on the reviews by various developers, we preferred ClickUp over other tools

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

ClickUp is more powerful, user friendly and easy to use

Review Source

VK

Virginia K.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "10/10 Work Management Hero with powerful productivity features. "

March 8, 2025

5.0

ClickUp helps us greatly in customising our projects workflows and allow easy team collaboration. Makes managing every task easy thus facilitate smooth workflow.

Pros

Big up for ClickUp for helping us stay organised since offer a one-stop space for managing our tasks and goals. Provide many different ways of viewing of workflows eg Kanban boards , lists,tables anf Gantt charts. The built in calendar feature helps keep track of tasks deadline. Also built-in chat and message functions makes team collection easy .Allow easy integration with our existing tools .

Cons

Nothing.Have been an user of many years and a big fan.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

Task Management with ClickUp is top-notch.

Review Source

ANDREY V.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Limitless Customization "

September 28, 2025

5.0

Pros

Customizability is limitless, I can have my boards set up precisely how I prefer and the AI automation built in helps greatly with task organization.

Cons

Learning curve for new team members is steeper than other task management software but it is well worth it

Review Source

RK

Rob K.  
Chiropractor  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good for small team management "

February 23, 2026

4.0

We used clickup for simple to-do lists in our chiropractic office and it functioned well for this. I was able to easily track where my team was in the process of each task or if they needed help

Pros

Click up was great for simple task tracking for our office. We used the free version and it worked with a small team

Cons

As our team grew, it didn’t seem to get really complex to manage the tasks and systems we needed to manage

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

Clickup was recommended by a colleague and it was cheaper to start

Review Source

BD

Bobby D.  
CEO  
Marketing and Advertising  
Used the software for: 2+ years

### "Clickup as CRM and Project Management for Marketing Agency"

June 11, 2025

5.0

Pros

I love the customization options and constant improvements to the platform. Clickup is always looking to advance how they are helping businesses.

Cons

When I first switched from Asana it was a bit clunky to set up and at that point some of the features were lacking. That was years ago though and the improvements they have made make it all worth while.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)

Reason for choosing ClickUp

It seemed like it fit my needs with customization and features better.

Switched from

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

I wanted more customization and to combine my project management and crm

Review Source

VR

Verified Reviewer  
Art  
Retail  
Used the software for: 6-12 months

### "Good but complicated"

February 26, 2026

3.0

Overall Clickup do it´s job, but it´s important to take a good time to understand where is everything.

Pros

I like about clickup the versatile opportunity to customize everything and has an affordable price for small businesses.

Cons

What I don´t like about ClickUp, there is too many features an can be overwhelming. The interface is a little hard to understand.

Review Source

VR

Verified Reviewer  
Full stack developer  
Information Technology and Services  
Used the software for: 1-2 years

### "A Powerful Project Management and Team Collaboration"

February 10, 2025

3.0

Apart from the learning curve, the application is excellent for project organization, team task assignment, and status tracking. Additionally, it provides email notifications to keep everyone updated.

Pros

It provides the best options for organizing project sprints, categorizing project functions, setting task statuses, and assigning tasks to team members efficiently.

Cons

It usually takes time to learn all the features in this product. Sometimes, when looking for specific tasks or information, you have to check whether any filters are applied, which can be a bit confusing.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

ClickUp offers more flexibility with custom fields, detailed dashboards, and workflows.

Review Source

AF

Allen F.  
Director of IT  
Computer Software  
Used the software for: 2+ years

### "Overwhelming at first. Great for strict processes."

December 3, 2025

4.0

ClickUp has been great. It can be overwhelming until you have processes laid out. Once you know your way around the platform and have processes, then it really does help.

Pros

ClickUp can really work for almost any project management style. We were able to customize it however we needed. Customer support was responsive and it has helped with team collaboration.

Cons

ClickUp is geared towards enterprises. As a small business, we find many security features locked in at the enterprise tier.

Alternatives considered

[Jira](https://www.capterra.com/p/19319/JIRA/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing ClickUp

ClickUp found the middle by being the most feature-full at the best price.

Review Source

MR

Martina R.  
CEO and founder  
Translation and Localization  
Used the software for: 2+ years

### "Great tool ruined by sudden price hikes"

February 16, 2025

3.0

ClickUp had great potential, but their sudden pricing shifts and lack of clear customer communication make it hard to trust them as a long-term solution. Many businesses, including ours, are now actively looking for alternatives. If you’re considering ClickUp, be prepared for unexpected costs and changing policies that don’t favor the customer.

Pros

We initially chose ClickUp for its flexibility, powerful features, and promise of being an all-in-one productivity platform. The intuitive interface and highly customizable workflows has made it a valuable tool for our team, helping us stay organized and efficient.

Cons

Unfortunately, ClickUp’s recent pricing changes have significantly impacted our business. They converted previously free guests into "limited members," forcing us to pay full membership fees for users who only need minimal access. Our annual costs have skyrocketed as a result. ClickUp is now pushing customers toward unnecessary expenses or forcing them to find workarounds to avoid overpaying.

Alternatives considered

[monday.com](https://www.capterra.com/p/147657/monday-com/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reason for choosing ClickUp

More features, better customization, more flexibility

Review Source

SB

Sara B.  
Health Coach  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Best -in -class and extremely fabulous Project Management and Productivity Platform. "

February 20, 2025

5.0

Overall our experience has been so positive since it provides great collaboration ,offer flexibility and customization to and also the interface is user friendly. Creating ,assigning and tracking tasks is easy and ensure smooth project execution.

Pros

What I appreciate most about ClickUp is an extremely intuitive and user friendly interface that allow our teams to execute on our ideas with ease.Gives alot of flexibility in how each team member can track their own work in a way that work best for them .Highly customizable tool in a way that we are able to adjust and change to fit our specific needs.Offer easy collaboration, excellent integration capabilities and great cross platform compatibility.

Cons

Nothing so far .We have really enjoyed our experience with ClickUp.

Switched from

[Airtable](https://www.capterra.com/p/146652/Airtable/)[Wrike](https://www.capterra.com/p/76113/Wrike/)[Notion](https://www.capterra.com/p/186596/Notion/)

ClickUp is affordable and has a powerful collaboration work management.

Review Source

SM

Sampad M.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "One platform for all work"

October 30, 2025

5.0

Overall, ClickUp has helped to streamlined all our project management. It greatly improved our productivity by centralizing everything in one place.

Pros

I like the custom views in ClickUp like list, Gantt, board, and calendar. It is easy to create dashboards, assign priorities and customize workflow that meets our needs.

Cons

Initially, it is hard to find things because of too many options. With large workspaces the interface loads slower.

Review Source

Rajiv S.  
Machine Learning Consultant  
Textiles  
Used the software for: 6-12 months

### "Trying to do everything but very slow speed"

January 9, 2026

5.0

Promising tool but needs to be faster. I try to like it but the slowness makes me angry. Good idea to have all in one, but execution is little messy.

Pros

It has everything inside—docs, tasks, whiteboards. I can keep my model documentation and tasks in same place. The notepad feature is nice for quick thoughts during coding.

Cons

It is very buggy. Pages take long time to load and sometimes mobile app crashes. There are too many features I do not use, making the screen look very busy.

Review Source

Brett C.  
Producer  
Music  
Used the software for: 1-2 years

### "Clickup helps you stay organised."

August 25, 2025

4.0

I transferred from a similar app and it was awesome to be able to import all the data from the app I was transferring from. The price is really affordable and competitive. This app will help business owners have project managers stay organised.

Pros

It's a great way to keep almost everything organised! I use it mainly as a CRM database and to keep track of projects.

Cons

It can get a bit overwhelming with so much functionality. Make sure you keep things neat and tidy otherwise things can get messy!

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

Recommended by an awesome business mentor.

Review Source

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