# Page 14 | Cloudbeds Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is Cloudbeds the right Hospitality Property Management solution for you? Explore 341 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158839/Cloudbeds/reviews --- Cloudbeds 4.3 (341) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 4th, 2026 # Page 14 - Reviews of Cloudbeds ## Showing most helpful reviews Showing 326-341 of 341 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use GG Gary G. Owner Leisure, Travel & Tourism Used the software for: Less than 6 months ### "Motel Reservation and Bookkeeping System" February 13, 2017 5.0 It has been a breeze and customer support is always prompt, business has increased and so far we enjoy using the system. Pros How easy it is to use, tracking customers Cons none Review Source Response from Cloudbeds April 22, 2022 Thank you for leaving us an awesome review, we are delighted to hear that you have been very satisfied with the user-friendliness of our system which is part of our primary focus and that our support efforts are meeting your needs. Cheers to more reservations and happier guests! JP Jamie P. Manager Used the software for: Less than 6 months ### "Cloudbeds has great support! One thing that makes a world of difference when using the software." June 29, 2018 5.0 Pros It's easy to use, the programs load quickly and issues are resolved in good time. The support team is easily contacted at all times and are all very knowledgeable with the software. Cons Adjusting bookings can be tedious at times. For us there are so many features that we don't need so that can just make bookings look more complex than they need to be. Review Source MH Michael H. Owner Hospitality Used the software for: Less than 6 months ### "Fast and easy to use with great support" November 16, 2017 5.0 Concerned about processing delays causing over booking during busy season Pros Fast and easy to use. Integrates with channel manager. Integrates with credit card processing. Many good features that encourage reservations. Great support. Cons Does not integrate with TripAdvisor cost per click. Processing delays can cause multiple booking on rare occasions. Review Source sT suchada T. manager Hospitality Used the software for: Less than 6 months ### "cloudbeds are the best!" October 16, 2019 5.0 Pros easy to use support team are very helpful reasonable price Cons cannot have more than 1 language in registration card Review Source KG Kelly G. Owner Real Estate Used the software for: I used a free trial ### "Puts my mind at ease" August 10, 2018 5.0 Enjoyed the free trial Pros Online bookings will put my mind at ease. Appears to be fairly simple to manuever. Very excited to begin using 3 months prior to opening. Cons Not sure yet. Only completed trial and hoping there are not cons. If there are I know I will have customer service to rectify problem Review Source SW Scott W. Owner Hospitality Used the software for: Less than 6 months ### "Good, but not great value" February 14, 2017 5.0 Amazing customer service and their product does 99% of what I need. They're constantly making It better. My only real complaint is that for a small hotel, it's pretty expensive compared to other options. It does work better than those options, but you pay for it. Pros Very easy to use. Able to do a lot. Cons setting up with some OTA's is a real pain. Review Source RB Rutu B. Director Real Estate Used the software for: Less than 6 months ### "Effective & Easy to Use" October 9, 2019 5.0 Pros The east to use and the real time information it provides Cons That it’s not possible to speak to support. Alternatives considered [Little Hotelier](https://www.capterra.com/p/144307/Little-Hotelier/) Reason for choosing Cloudbeds PIE Review Source DC Diogo C. Used the software for: ### "Very good!" February 13, 2017 5.0 The ease of use is really important. Nevertheless, there are many features that can still be created Review Source Response from Cloudbeds April 22, 2022 Thank you for taking your time and leaving us a great review; we truly appreciate it. Our aim is to always help our customers and learn your needs and requirements. We would love to hear more of your ideas if you can kindly reach out to support@cloudbeds.com or leave more details on our ideas board: https://ideas.cloudbeds.com/. LM Luis M. Used the software for: ### "A GOOD EXPERIENCE" February 13, 2017 5.0 I´ve been working with for a few months and I love it, it is easy to handle it and the customer services people is very nice. Review Source Response from Cloudbeds April 22, 2022 Thank you for your time to leave this review and your kind words, we are glad to hear that our product and support efforts are meeting your needs. This brings us joy and motivates us to continuously improve our system and provide the best experience you can have! IB Ivan B. Used the software for: ### "Powerful PMS for amazing price" February 13, 2017 5.0 Would definitely recommend to any hotel or hostel. If you are looking for a complete solution (PMS, Channel Manager, Free-commission booking system etc) this is definitely price for you. After one year of using, I cannot even imagine how could I manage a hostel with Cloudbeds! Review Source MG Michael G. Used the software for: ### "null" April 28, 2018 5.0 Review Source LB Luca B. Entrepreneur In Residence Venture Capital & Private Equity Used the software for: ### "null" August 5, 2018 1.0 Review Source AT Abeer T. Night Auditor / Guest Services Agent Hospitality Used the software for: ### "null" March 20, 2018 5.0 Review Source TT Tinja T. Used the software for: ### "Time saver" February 13, 2017 5.0 We changed to in June 2016 and can highly recommend them! It saves a lot of time when bookings are coming directly in to PMS from different OTA's. Also we saw a huge decrease of OTA bookings when we set up our own booking site. Review Source NL Nicholas L. Used the software for: ### "Revitalized my hostel" February 14, 2017 5.0 Fantastic product, great team, it really turned my hostel around! It is great to have such a personal link with the team especially during the set up procedure...... Colin Slade you are a legend and always welcome to come and stay! Review Source JY Joey Y. Used the software for: ### "Cloudbeds is the best!" February 13, 2017 5.0 They keep finding ways to improve the use of the platform and their frequent advice blogs keep our Hotel discovering new ways to improve our sales. 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