# iMIS Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iMIS Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/15885/iMIS

---

# 

 iMIS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iMIS

## What is iMIS?

iMIS® is the only Engagement Management System (EMS) purpose-built for the way associations, unions and non-profits work and designed to meet the unique management needs of association and membership management. Enjoy all the features you need to effectively manage your organization plus a powerful API with 100s of proven integrations, easy to use dashboards and reports, and an optional Web CMS. Powered by Microsoft Azure, the world’s #1 cloud computing platform, iMIS provides automatic upgrades and peak performance.

## What is iMIS used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Association Management](https://www.capterra.com/association-management-software/)[Nonprofit CRM](https://www.capterra.com/nonprofit-crm-software/)

Top alternative

Featured

Overall rating

Based on 112 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

4%

Starting price

$200

Per User, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

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Do you work for iMIS?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.advsol.com&name=iMIS)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### iMIS

4.4 (112)

VS.

[4.5 (172)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting Price

$200

Per User, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (112)

Ease Of Use

4.4 (172)

Value For Money

4.1 (96)

Value For Money

4.4 (135)

Customer Service

4.2 (103)

Customer Service

4.5 (158)

## iMIS alternatives

[4.2 (645)](https://www.capterra.com/p/57588/StarChapter/reviews/)

Starting price

$113.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

80%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (803)](https://www.capterra.com/p/133173/Brilliant-Directories/reviews/)

Starting price

$1450.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (515)](https://www.capterra.com/p/42550/ClubExpress/reviews/)

Starting price

$0.42

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.4 (277)](https://www.capterra.com/p/124449/GrowthZone/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/15885/iMIS/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Member Database

4.8 (25)

92.00% of 25 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Electronic Payments

4.3 (20)

90.00% of 20 reviewers that rated this feature as important or highly important

Electronically collect payments for goods or services

Payment Processing

4.5 (19)

94.74% of 19 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Credit Card Processing

4.5 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Accept and process credit card transactions

Membership Renewals

4.7 (15)

86.67% of 15 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Dues Management

4.8 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Track and collect membership dues

iMIS 96 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Integrate with a third-party accounting system

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools that help educational institutions or fundraising organizations connect with alumni

Application programming interface that allows for integration with other systems/databases

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Track and manage schedules and meetings via an integrated calendar

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

View donor contribution history, track how much money have been raised over time and measure progress

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A collection of customer information such as contact details, demographics, previous interactions, etc.

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store and organize documents in a centralized system

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Track and collect membership dues

Electronically collect payments for goods or services

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Track delivered, received, and opened emails

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Software specialized for non-profit organizations

Store, manage and track all forms in a centralized location

Activities related to raising money for a specific cause

Use AI to generate content in the form of text, images, videos, etc.

Ability to match gifts through the system

Establish measurable goals and objectives and track their progress over a specific period of time

Track interaction history by documenting conversations for contacts

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Registration process to become members by providing relevant information and agreeing to terms

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Create and update newsletter content to increase engagement

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept, record, and reconcile financial transactions

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Design, communicate, and distribute incentives to perform a specific action

Analyze and gain insights into data in real-time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Upload, track, and submit receipts in a central database

Manage and track recurring gifts

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Create, manage and track all task activities and progression

Track and manage the scheduling of tasks

Set up connections to third-party platforms to improve business processes

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Web form that allows users to enter data that is sent and processed for different reasons

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.3 (112)

4.3

Based on 112 reviews

## Pricing

Value for money

4.1 (96)

Basic

$200.00

Per User,Per Month

Value for money

4.1 (96)

4.1

Based on 96 reviews

## Integrations

[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

SurveyMonkey](https://www.capterra.com/p/253516/SurveyMonkey/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/)[

Sage Intacct](https://www.capterra.com/p/76/Intacct/)[

Blackboard](https://www.capterra.com/p/14500/Blackboard-LMS-for-Business/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (103)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (103)

4.2

Based on 103 reviews

## User reviews

Overall rating

4.4

Based on 112 reviews

Filter by rating

5(60)

4(39)

3(9)

2(3)

1(1)

Mentioned topic

Sorted by most recent

AU

Anonymous User

Manager, Membership and Meeting Logistics

Non-Profit Organization Management

### "Comprehensive Platform for Association Management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 12, 2026

iMIS provides a solid, all-in-one solution for managing memberships, tracking data, and reporting efficiently.

Pros

iMIS makes membership management and reporting simple, efficient, and easy to use for the entire team.

Cons

iMIS does not currently offer a feature for members to download or access their receipts directly online.

Switched from

[ExpoPlatform](https://www.capterra.com/p/152898/ExpoPlatform/)

Service provider retired and closed the business

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JW

James W.

Director - IT and Database Management

Non-Profit Organization Management

### "iMIS Engagement Management System"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 3, 2025

There is a very large support network for iMIS users. There is a very active user group, and ASI provides excellent online documentation and training resources.

Pros

We chose iMIS because, unlike some other association management systems we reviewed, it would let us customize the database and business processes to fit our needs. We also found the ability to integrate iMIS with MailChimp and other 3rd party applications very useful. We have been able to consolidate several different databases into a single source of data. iMIS also allows us to track the engagement of our members using criteria that we have established. This allows us to make better business decisons and communication plans.

Cons

iMIS has a fairly steep learning curve, but there are several consulting services available to assist with training and implementation. In addition, the online documentation for the product is excellent, and there is also a training portal with in-depth classes available.

Switched from

[Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/)

We wanted to consolidate all of our separate databases (mailing lists, donors, membership) into a single system.

Alternatives considered

[Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/)

Reasons for choosing iMIS

Cost, and flexibility of the product to match our business processes.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

October 8, 2025

Thank you for sharing your experience, James! We’re glad iMIS has helped you customize your database, integrate with tools like MailChimp, and bring your data into one system to better engage members. We’re also glad our training and user network help teams unlock iMIS’s full potential, and we’re excited to keep making iMIS even more powerful for organizations like yours!

KG

Keshia G.

Project Lead

Non-Profit Organization Management

### "Highs and lows"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

September 23, 2025

iMIS has helped our organization modernize and adapt to the demands of the 21st century. With this platform, we can effectively meet both our own needs and those of our clients. Personally, using iMIS has broadened my technological skills and increased my value within the company.

Pros

Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs.

Cons

While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

We needed to adapt to the demands of the 21st century.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 29, 2025

Thanks for your thoughtful review, Keshia! We’re happy iMIS has helped modernize your data management and support your organization’s unique needs. We appreciate your feedback about customizations and updates - it helps us improve the platform and support experience. We’re grateful for your partnership and look forward to continuing to support your success with iMIS!

Mark F.

IT Consultant

Health, Wellness and Fitness

### "Great for Complex Organizations."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

September 21, 2025

We have used it for about 15 years and with each release it gets better and better. Although expensive, it is the only program we have found that can handle the complexity of our organization without choking.

Pros

Flexibility for use with complex dues and membership structures. Powerful Query engine and reporting capabilities. Good customer support and a good network of experts to help through sticky situations.

Cons

iMIS has a very steep learning curve. Some inconsistencies in interface make it not always user friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 23, 2025

Thank you for sharing your detailed feedback and for being a long-time iMIS user, Mark! We’re glad to hear that the flexibility, reporting power, and support resources have been valuable for your organization. We understand the learning curve can be challenging and appreciate your patience as we continue refining the interface to improve usability. Your perspective helps us keep making iMIS better with each release; thank you again!

GO

Gregory O.

Database Administrator

Non-Profit Organization Management

### "iMIS is gREAT!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

July 29, 2025

I started working with iMIS in 2022 and have been overall happy with the system and the options it offers our organization. It has many of the tools needed built into the system and there are new features being added that are requests from the community.

Pros

Versatility and 3rd party development options. System can be tailored to your needs and has very well organized examples and templates to follow.

Cons

As with any highly customizable software, configuration and procedures can be difficult at times. While administration tasks are not a heavy lift, there are some that need many checkboxes checked to get the job done.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

August 14, 2025

Thank you, Gregory! We’re glad iMIS’s versatility and customization options have supported your organization’s needs, and we appreciate your feedback on configuration. It’s great to hear you’ve found value in the tools, templates, and community-driven enhancements since 2022.

JR

Jim R.

IT Manager

Public Relations and Communications

### "Easy to implement and use, IMIS allows us to manage our members intuitively"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 31, 2025

IMIS provides us with secure data management. It is easy to manage users and members alike. We can automate many routine tasks such as invoicing and reporting, as well as member joining and renewal processes. We have seen a big reduction in manual effort required of our staff, thus saving us time and resources. All of this allows employees to focus on more strategic tasks.

Pros

We have seen a drastic reduction of manual tasks. The automated processes allow us to spend time on other work. Also IMIS can integrate with many other products which is also a great time and effort saving for us. The online help and videos are superb and we have now incorporated them into our own new staff training.

Cons

It can be a little frustrating to have to pay for different modules, on top of the already high licence costs. We recently moved from 2017 to EMS and some functionality is no longer available.

Switched from

[Integrate](https://www.capterra.com/p/128520/Integrate/)

Our previous system (INTEGRA - not available from the drop down above so I had to choose a random one in order to continue) had become dated and wasn't flexible. We looked at several alternatives and IMIS seemed to be and has proven to be a good fit for us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KS

Karina s.

Membership Manager

Transportation/Trucking/Railroad

### "membership manager"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 22, 2025

very satisfied. It's easy to learn and the Tech support team are amazing.

Pros

There is so much you can do and it's always evolving.

Cons

communication templates are not searchable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TG

Tazvitya G.

Data analysts

Education Management

### "Review IMIS-Debbie Willis"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

I have been using IMIS for the past 15 years, overall it has been great, it evolves with time. I would like to see more options and features which l am told is in later versions currently on version 2017

Pros

It continues to grow as our needs grow, moves with time

Cons

The front end does not give more options and seems closed for some features

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BJ

Brock J.

Manager, Web Content and IT

Non-Profit Organization Management

### "Exceptional software for associations"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 13, 2024

I've worked with iMIS for 3 years now. I recommend the certification programs as a great way to gain an overall understanding of the system.

Pros

iMIS is an incredibly flexible solution for any association. Supported by a passionate team and partners, you really can't go wrong implementing iMIS.

Cons

There is a little bit of learning required to get started. Once you get the basics it all begins to make sense. Documentation and support are first rate, so you won't have any trouble.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TB

Theresa B.

Membership Manager

Education Management

### "5 stars for iMIS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 12, 2024

We are very happy with iMIS. Its reliability, customization, intuitive design, and customer support make it an invaluable asset.

Pros

Very easy to use and straightforward. We use iMIS for just about everything - membership, event registrations, orders, advertising, programs. We love that it is very customizable to meet our needs.

Cons

Reports and process automation are kind of hard if you aren't familiar with IQAs. But once you do a few, it's easy.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/15885/iMIS/reviews/)

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