# iMIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is iMIS the right Membership Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/15885/iMIS/reviews --- iMIS 4.4 (112) [View alternatives](https://www.capterra.com/p/15885/iMIS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated June 3rd, 2026 # Reviews of iMIS Ease of use 4.0 Customer Service 4.2 ## Pros and Cons in Reviews RA Rita A Manager, Membership and Meeting LogisticsNon-Profit Organization Management, 2 - 10 employeesUsed the software for: More than 2 years. “iMIS provides a solid, all-in-one solution for managing memberships, tracking data, and reporting efficiently.“ March 12, 2026 KG Keshia G Project LeadNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “This has caused headaches when updates occur and when we need assistance.“ September 23, 2025 JW James W Director - IT and Database ManagementNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “We chose iMIS because, unlike some other association management systems we reviewed, it would let us customize the database and business processes to fit our needs.“ October 3, 2025 Mark F IT ConsultantHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Some inconsistencies in interface make it not always user friendly.“ September 21, 2025 KG Keshia G Project LeadNon-Profit Organization Management, 11 - 50 employeesUsed the software for: More than 2 years. “Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century.“ September 23, 2025 Chandan K DirectorMarketing and Advertising, 10,001+ employeesUsed the software for: 1-2 years. “Not available in the mobile app version“ August 23, 2024 GO Gregory O Database AdministratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: More than 2 years. “It has many of the tools needed built into the system and there are new features being added that are requests from the community.“ July 29, 2025 JT Jon T System Development and SupportAccounting, 11 - 50 employeesUsed the software for: 1-2 years. “The page loading speed is relatively slow compared to the SASS applications.“ May 9, 2024 ## Showing most helpful reviews Showing 1-25 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Mark F. IT Consultant Health, Wellness and Fitness Used the software for: 2+ years ### "Great for Complex Organizations." September 21, 2025 4.0 We have used it for about 15 years and with each release it gets better and better. Although expensive, it is the only program we have found that can handle the complexity of our organization without choking. Pros Flexibility for use with complex dues and membership structures. Powerful Query engine and reporting capabilities. Good customer support and a good network of experts to help through sticky situations. Cons iMIS has a very steep learning curve. Some inconsistencies in interface make it not always user friendly. Review Source Response from Advanced Solutions International September 23, 2025 Thank you for sharing your detailed feedback and for being a long-time iMIS user, Mark! We’re glad to hear that the flexibility, reporting power, and support resources have been valuable for your organization. We understand the learning curve can be challenging and appreciate your patience as we continue refining the interface to improve usability. Your perspective helps us keep making iMIS better with each release; thank you again! VR Verified Reviewer Manager, Membership and Meeting Logistics Non-Profit Organization Management Used the software for: 2+ years ### "Comprehensive Platform for Association Management" March 12, 2026 4.0 iMIS provides a solid, all-in-one solution for managing memberships, tracking data, and reporting efficiently. Pros iMIS makes membership management and reporting simple, efficient, and easy to use for the entire team. Cons iMIS does not currently offer a feature for members to download or access their receipts directly online. Switched from [ExpoPlatform](https://www.capterra.com/p/152898/ExpoPlatform/) Service provider retired and closed the business Review Source Response from Advanced Solutions International April 22, 2026 Thank you for your review! We’re so glad iMIS is helping your team manage memberships and reporting efficiently as an all-in-one solution. We also appreciate your feedback on member access to receipts and will take that into consideration. Thanks for sharing your experience. George R. Vice President, Technology Solutions Non-Profit Organization Management Used the software for: 2+ years ### "Former leader in the field, past its prime." June 2, 2020 3.0 Most of my experience has been moving clients off of iMIS onto more modern cloud based platforms. If you have it, that is great, but they are still not ready to be considered a cloud based solution as of 2020. Pros iMIS had just about any future you need, and if it doesn't have it, there is a vendor that has built an interface to provide the functionality you need. Cons Configuring and using the product can be a pain. Everything goes through a reseller, creating a layer between the customer and supplier. This added layer increases markup, and also encourages consulting expenses by the retailer. Old model that does not work for the non profit industry. Review Source JW James W. Director - IT and Database Management Non-Profit Organization Management Used the software for: 6-12 months ### "iMIS Engagement Management System" October 3, 2025 5.0 There is a very large support network for iMIS users. There is a very active user group, and ASI provides excellent online documentation and training resources. Pros We chose iMIS because, unlike some other association management systems we reviewed, it would let us customize the database and business processes to fit our needs. We also found the ability to integrate iMIS with MailChimp and other 3rd party applications very useful. We have been able to consolidate several different databases into a single source of data. iMIS also allows us to track the engagement of our members using criteria that we have established. This allows us to make better business decisons and communication plans. Cons iMIS has a fairly steep learning curve, but there are several consulting services available to assist with training and implementation. In addition, the online documentation for the product is excellent, and there is also a training portal with in-depth classes available. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) Reason for choosing iMIS Cost, and flexibility of the product to match our business processes. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We wanted to consolidate all of our separate databases (mailing lists, donors, membership) into a single system. Review Source Response from Advanced Solutions International October 8, 2025 Thank you for sharing your experience, James! We’re glad iMIS has helped you customize your database, integrate with tools like MailChimp, and bring your data into one system to better engage members. We’re also glad our training and user network help teams unlock iMIS’s full potential, and we’re excited to keep making iMIS even more powerful for organizations like yours! KG Keshia G. Project Lead Non-Profit Organization Management Used the software for: 2+ years ### "Highs and lows" September 23, 2025 4.0 iMIS has helped our organization modernize and adapt to the demands of the 21st century. With this platform, we can effectively meet both our own needs and those of our clients. Personally, using iMIS has broadened my technological skills and increased my value within the company. Pros Our organization adopted iMIS to replace our outdated Microsoft Access database and bring our data management into the 21st century. This management system has enabled us to collect data seamlessly and has provided the flexibility to customize the platform according to our specific requirements. Additionally, iMIS integrates effectively with third-party applications and offers support for open APIs. Cons While iMIS generally handles a wide range of functions, from membership and donations to certifications and events, our organization has customized the system so much that it's not being used for it's initial intention. This has caused headaches when updates occur and when we need assistance. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) We needed to adapt to the demands of the 21st century. Review Source Response from Advanced Solutions International September 29, 2025 Thanks for your thoughtful review, Keshia! We’re happy iMIS has helped modernize your data management and support your organization’s unique needs. We appreciate your feedback about customizations and updates - it helps us improve the platform and support experience. We’re grateful for your partnership and look forward to continuing to support your success with iMIS! JR Jim R. IT Manager Public Relations and Communications Used the software for: 2+ years ### "Easy to implement and use, IMIS allows us to manage our members intuitively" January 31, 2025 5.0 IMIS provides us with secure data management. It is easy to manage users and members alike. We can automate many routine tasks such as invoicing and reporting, as well as member joining and renewal processes. We have seen a big reduction in manual effort required of our staff, thus saving us time and resources. All of this allows employees to focus on more strategic tasks. Pros We have seen a drastic reduction of manual tasks. The automated processes allow us to spend time on other work. Also IMIS can integrate with many other products which is also a great time and effort saving for us. The online help and videos are superb and we have now incorporated them into our own new staff training. Cons It can be a little frustrating to have to pay for different modules, on top of the already high licence costs. We recently moved from 2017 to EMS and some functionality is no longer available. Switched from [Integrate](https://www.capterra.com/p/128520/Integrate/) Our previous system (INTEGRA - not available from the drop down above so I had to choose a random one in order to continue) had become dated and wasn't flexible. We looked at several alternatives and IMIS seemed to be and has proven to be a good fit for us Review Source TM Tony M. Edu. Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Pros and Cons" October 7, 2024 4.0 Pros Lots of functionality to complete tasks that otherwise would take multiple steps to full complete, like data managament. Cons Sometimes there can be a learning curve, so make sure to review their training resources. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing iMIS cost and easy implementation with our other softwares. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 1-2 years ### "A versatile solution for all of your Association management " August 23, 2024 4.0 Its very trustable and effective tool for all your membership related things Pros 1\. Love the UI design and smooth flow of running the command 2. Very easy to implement and integrate other tools with it 3. It can make all the data usable to all the employee data base with just one click 4. The product team is very helpful on any customization needs Cons 1\. You need an in-depth training to understand the mechanism of this tool 2. Automation is primitive and needs an upgrade 3. Not available in the mobile app version Switched from [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) We moved to Google workspace. Hence all the tools needs to be on cloud features for easy access. Review Source GO Gregory O. Database Administrator Non-Profit Organization Management Used the software for: 2+ years ### "iMIS is gREAT!" July 29, 2025 4.0 I started working with iMIS in 2022 and have been overall happy with the system and the options it offers our organization. It has many of the tools needed built into the system and there are new features being added that are requests from the community. Pros Versatility and 3rd party development options. System can be tailored to your needs and has very well organized examples and templates to follow. Cons As with any highly customizable software, configuration and procedures can be difficult at times. While administration tasks are not a heavy lift, there are some that need many checkboxes checked to get the job done. Review Source Response from Advanced Solutions International August 14, 2025 Thank you, Gregory! We’re glad iMIS’s versatility and customization options have supported your organization’s needs, and we appreciate your feedback on configuration. It’s great to hear you’ve found value in the tools, templates, and community-driven enhancements since 2022. BJ Brock J. Manager, Web Content and IT Non-Profit Organization Management Used the software for: 2+ years ### "Exceptional software for associations" December 13, 2024 5.0 I've worked with iMIS for 3 years now. I recommend the certification programs as a great way to gain an overall understanding of the system. Pros iMIS is an incredibly flexible solution for any association. Supported by a passionate team and partners, you really can't go wrong implementing iMIS. Cons There is a little bit of learning required to get started. Once you get the basics it all begins to make sense. Documentation and support are first rate, so you won't have any trouble. Review Source KS Karina S. Membership Manager Transportation/Trucking/Railroad Used the software for: 2+ years ### "membership manager" January 22, 2025 5.0 very satisfied. It's easy to learn and the Tech support team are amazing. Pros There is so much you can do and it's always evolving. Cons communication templates are not searchable. Review Source JB Jacinta B. Senior Web Developer Non-Profit Organization Management Used the software for: 2+ years ### "iMIS - something your association can benefit from " October 8, 2024 5.0 iMIS has been a great tool for our association. Not only the product, but the community of users and support received is unmatched. Pros iMIS helps us connect our members with valuable resources by delivering tailored content, data, and services Cons Transitioning staff from desktop to staff site Review Source TF Trudy F. Executive Officer - Operations Education Management Used the software for: 2+ years ### "iMIS has been a game changer for us" June 21, 2023 5.0 Excellent! Pros A single source of truth for our member data as well as the ability to build a website but to continually update and improve the site. Cons Not really any cons, you just need to learn to drive iMIS to work for you, we are in our 3rd year of use and 99% of our daily use is done within our own team with the odd support request for assistance. Reason for choosing iMIS iMIS provided more functionality and with Salesforce it was difficult to nail down how much the project would cost, there was greater visibility on costs with iMIS. Review Source HG Hatty G. Marketing and Education Manager Non-Profit Organization Management Used the software for: 2+ years ### "Full featured web-based CRM" June 30, 2023 4.0 Pros Our members can access all their data in one place. We can also access all that data about a member, allowing us to provide a more personalised experience. Cons Sometimes it feels like you need to be an IT person to make changes - we're a small organisation without an IT department and we can only do so much ourselves. Review Source JT Jon T. System Development and Support Accounting Used the software for: 1-2 years ### "iMIS Review" May 9, 2024 5.0 Pros It is easy to create and generate new pages with supported iParts The iMIS support teams provide quick and helfpful response Cons It's hard to perform custom codes or adjust the out of box parts The page loading speed is relatively slow compared to the SASS applications. Review Source ET Evie T. Executive Support Non-Profit Organization Management Used the software for: 2+ years ### "ACRM Staff Review" May 28, 2024 4.0 iMIS is a great place to store our member files, though we've only used it once, using it to register for an event is a great way to ensure individuals register for the correct registration type. We use it for groups as well and can track / communicate with individuals depending on which group they choose to be a part of. Pros Easy to find information, auto-renewal for memberships, can create any number of reports, add notes to a member file. Cons Reading the history of a member file is not always clear. Review Source DR David R. Director, Member Events Non-Profit Organization Management Used the software for: 2+ years ### "Comprehensive, scale-able and a long term solution to member management" August 28, 2020 5.0 Our member engagement, association website and accounting system is all tied together to provide nearly seamless integration of business operations. Pros iMIS is build to meet the needs of changing technology. When new technologies come along you don't have to start all over again. There is a large body of third party providers to tie into any additional systems you need and they have an outstanding "independent" user group that is extremely helpful. Cons Learning the reporting system can be time consuming at first but as you get familiar with it that too is a very powerful system that lets you get whatever information out of your system that you need. Reason for choosing iMIS Long term vision of ASI to allow customers to upgrade to new technologies, strong "independent" user group, large customer base and extensive third party development partners. Review Source AM Alyssa M. Support Services Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Everything you need in one place! " December 18, 2019 4.0 I don't think I could ever see us switching from iMIS, the fact that there are so many functional options under one roof make it a powerhouse product. It also provides a seemless experience for our members! Pros I love that there are so many different functionalities of this software. We use it for our membership, for fundraising, for events, for data collection and there is still so much more that we could get out of this software. It's customizable features are really a bonus and I love that I can share customized data with our board directly in their dashboard! Cons I find it a steep learning curve, now that I have worked with the software for a while it's easy but it takes some time. Thankfully there is a supportive community and ample training opportunities! Review Source BF Brenda F. Director of Membership Non-Profit Organization Management Used the software for: 2+ years ### "First Powerful Database I had used." May 16, 2017 5.0 It was a powerful tool but I have found comparable solutions for a lot less expense than iMIS. With a small staff, it is hard to expend the kind of money you'd need for iMIS. Pros Easy to use. Powerful. Did most everything we needed it to do. I was the power user in the office for 10 years. If you know SQL queries, you'll be able to run a lot of custom reports to fit your business needs. After moving to another non-profit, I found that there were less expensive solutions which were comparable or better. No need to spend a lot of money to get what you need for your businesses database and website solutions. Cons Needed lots of customization for our use. At the time, was not a database/web platform. I believe it is now with the RISE platform. Review Source VS Valerie S. Director of Conferences Non-Profit Organization Management Used the software for: 2+ years ### "iMIS Software for Associations" October 11, 2016 5.0 We have used the software for almost 20 years and have recently upgraded to the cloud version. The move from an older version to the current was very easy. Customer Support has been very responsive to our needs. Pros The basic functions are included in the general package, but you can upgrade if needed. With the cloud version, as new changes are made they are included at no extra fee. You can access your data and the product where ever you have access to the internet. Works well with most computers as is not actually on your system. Cons In using the cloud version if your band wide is not fast or if you have problems with your internet connection you don't have access to your data. Review Source RM Reginald M. Director of Technology Wine and Spirits Used the software for: 2+ years ### "iMIS Review" October 23, 2018 3.0 We are in a long financial relationship with iMIS and have no way to simply get out but it does what we need with a bit of help from ISG. Pros This is a very tough question for me for several reasons. One is that I have no experience with any other product. Two is that at one point when E-Series failed to live up to expectations we brought in ISGWeb to do many of the functions that I like the most. Three we have not transitioned to rISE yet. Cons The cost, now I do not know how much other software is in relation to what we get for our money but It seems pretty expensive to do anything and the license fees are high. Review Source BD Bridget D. Director of Administration Used the software for: 2+ years ### "Overall iMIS has been an improvement in our member management software." January 16, 2018 4.0 Pros We appreciate that is more robust than our previous system allowing to capture and track additional important data points, as well as keep relationships that we could not keep prior to switching. Although we are not a typical association, we've been able to adapt the system easily for our needs. Cons We find that the documentation available can be slight and it feels sometimes like the user end was not considered when doing upgrades. The transition to the staff site has also been difficult as all labels and naming have changed. Review Source AR Amanda R. Communications Coordinator Used the software for: 2+ years ### "Great product" July 11, 2017 4.0 Pros Everything in one place - events, member profiles, website; all linked into one. Managing our website is very easy when using the tools given. Cons It's easy to make a mistake, but with proper training, runs smoothly. Imis Rise is lacking features that would be very beneficial (document manager icon, for example). Review Source LG Liz G. Office Administrator Education Management Used the software for: 2+ years ### "Lots of functionality for a small non-profit organization" January 29, 2019 4.0 Pros iMIS is a one-stop shop for a membership-based organization. Lots of bells and whistles and good educational support to learn all those bells and whistles. Cons iMIS has been around for a long time, and as the company aims to make all functions browser-based, many of its old interface (desktop) remain necessary as they have yet to be adapted in a reliable way to browsers. We're not ready to let go of the desktop and won't be for a while. Review Source CB Colleen B. Senior Mgr. Ops. & Administration Airlines/Aviation Used the software for: 2+ years ### "Colleen's review" October 31, 2018 4.0 I solve information need from our database regarding membership for almost every department within our company. If there is not a way for me to do it myself TS Team assists me. Pros It gives you the output you want most times in reports. If you can't get what you need the TS Team helps you get what you need. Cons The ASI portion of what is written, old archaic, a staple in the design can cause some reporting to look and act obsolete. Review Source Similar Products Featured ## Related categories [Membership Management](https://www.capterra.com/membership-management-software/)[Donation Management](https://www.capterra.com/donation-management-software/)[Fundraising](https://www.capterra.com/fundraising-software/) ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.