# Page 2 | iMIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is iMIS the right Membership Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/15885/iMIS/reviews --- iMIS 4.4 (112) [View alternatives](https://www.capterra.com/p/15885/iMIS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of iMIS ## Showing most helpful reviews Showing 26-50 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TG Tazvitya G. Data analysts Education Management Used the software for: 2+ years ### "Review IMIS-Debbie Willis" December 13, 2024 5.0 I have been using IMIS for the past 15 years, overall it has been great, it evolves with time. I would like to see more options and features which l am told is in later versions currently on version 2017 Pros It continues to grow as our needs grow, moves with time Cons The front end does not give more options and seems closed for some features Review Source TM Tony M. Edu. Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Pros and Cons" October 7, 2024 4.0 Pros Lots of functionality to complete tasks that otherwise would take multiple steps to full complete, like data managament. Cons Sometimes there can be a learning curve, so make sure to review their training resources. Alternatives considered [Asana](https://www.capterra.com/p/184581/Asana-PM/) Reason for choosing iMIS cost and easy implementation with our other softwares. Review Source LH LaKisha H. Administrative Senior Specialist Public Relations and Communications Used the software for: 2+ years ### "A great software " October 3, 2024 5.0 I wish i could attend more iMIS conferences. Pros I like the easy learning of the products. Cons There is nothing I don't like about the system. Review Source VR Verified Reviewer Director Marketing and Advertising Used the software for: 1-2 years ### "A versatile solution for all of your Association management " August 23, 2024 4.0 Its very trustable and effective tool for all your membership related things Pros 1\. Love the UI design and smooth flow of running the command 2. Very easy to implement and integrate other tools with it 3. It can make all the data usable to all the employee data base with just one click 4. The product team is very helpful on any customization needs Cons 1\. You need an in-depth training to understand the mechanism of this tool 2. Automation is primitive and needs an upgrade 3. Not available in the mobile app version Switched from [Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/) We moved to Google workspace. Hence all the tools needs to be on cloud features for easy access. Review Source NM Nikki M. Database and Website Manager Hospital & Health Care Used the software for: 2+ years ### "iMIS Questionnaire " May 29, 2024 4.0 It wasn't the best before we went live with iMIS EMS. We always had multiple issues and unresolved support tickets and told that the 'issues' we were having would be resolved when we went live with EMS, but it didn't. The issues were eventually addresses and resolved, but it took several months to address one of our tickets. Support has been better over the last few months though. Pros The event platform is fairly easy to use and navigate. Cons The IQA platform. In my opinion, it's not user friendly, and it's difficult to navigate if you're a beginner learner. Alternatives considered [Protech AMS](https://www.capterra.com/p/132489/MX-Online/) Reason for choosing iMIS It would've been more expensive to move to another product, and we had other things within our association that took \[sensitive content hidden\] . Review Source KH Kurt H. Director of IT Non-Profit Organization Management Used the software for: 2+ years ### "iMIS pros and cons" May 9, 2024 5.0 I have been using iMIS for over a decade. We are currently migrating to their Cloud Platform (called EMS), The desktop version was installed before I started with the association, and many aspects of how it was initially configured were questionable, and, in some instances, very difficult to correct. We have great expectations for the EMS version. An example; products that we sell in our store currently are all pinned to one shipping method. The EMS version allows for that to be handled on a product by product basis, which is a major improvement as we have been in the position of having to reimburse shipping costs for items that are digitally delivered. All that is changing - for which we are grateful. Pros iMIS is a very powerful, flexible and well-engineered AMS. It meets all our AMS needs very effectively. It is a great tool for tracking individual and company membersehips. Cons It is very expensive. As a small association that works with very tight budgets iMIS is a large portion of our annual budget. Alternatives considered [Fonteva for Associations](https://www.capterra.com/p/233481/MemberNation/)[Protech AMS](https://www.capterra.com/p/132489/MX-Online/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/) Reason for choosing iMIS iMIS has all the features we need, and was less expensive than Salesforce. Keep in mind, we were an existing iMIS customer, and the upgrade path for us was a more likely path toward successfully implementing in a reasonable timeframe. Review Source KL Krista L. Executive Director Education Management Used the software for: 2+ years ### "Recommending the use of iMIS for Non-profits" May 9, 2024 5.0 Overall, iMIS has been a great experience that has allowed us to more efficiently provide Member Benefits and manage operations and member engagement. Pros Full functionality, use of support documentation, tracking member engagement, ease of registration and payments for members and staff Cons Often the documentation is written from the perspective of those who are too familiar with the system or it does not catch up to real-time changes to the system. Reason for choosing iMIS Liked the displays and functionality of the system Review Source ET Evie T. Executive Support Non-Profit Organization Management Used the software for: 2+ years ### "ACRM Staff Review" May 28, 2024 4.0 iMIS is a great place to store our member files, though we've only used it once, using it to register for an event is a great way to ensure individuals register for the correct registration type. We use it for groups as well and can track / communicate with individuals depending on which group they choose to be a part of. Pros Easy to find information, auto-renewal for memberships, can create any number of reports, add notes to a member file. Cons Reading the history of a member file is not always clear. Review Source JT Jon T. System Development and Support Accounting Used the software for: 1-2 years ### "iMIS Review" May 9, 2024 5.0 Pros It is easy to create and generate new pages with supported iParts The iMIS support teams provide quick and helfpful response Cons It's hard to perform custom codes or adjust the out of box parts The page loading speed is relatively slow compared to the SASS applications. Review Source VR Verified Reviewer Director of IT Non-Profit Organization Management Used the software for: 2+ years ### "iMIS is a powerful tool, but requires training and specialized knowledge" June 1, 2021 5.0 Overall experience has been okay. The software isn't easy to integrate so it increases operating costs. Pros The all in one packaging of tools that iMIS provides is very convenient to manage any no profit organization. Cons Extending an integrating iMIS can be costly and complex. There is always a need for expensive consulting to customize a feature. Review Source Stephen H. Chief Executive Non-Profit Organization Management Used the software for: 2+ years ### "Finding a flexible system that can grow with your organisation " January 14, 2023 5.0 We use IMIS as the central plank to our Charity operation, over 2-3 years helping us to double our size and build a membership base of over 100,000. ROI 6-12 months. Pros IMIS is a great Association Management system with strong inbuilt functionality, designed to do what it says on the tin.. the system has high levels of Integration, acting like a Lego base enabling you to plug in almost any 3rd party systems. Cons Some of the functionality in the older V17 is clunky, but the new EMS online offer is much cleaner and offers the best in class solution. Alternatives considered [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Silverbear](https://www.capterra.com/p/133102/Silverbear/) Reason for choosing iMIS Flexibility, fit and membership system. Review Source JL Jon L. Deputy Executive Director Professional Training & Coaching Used the software for: 2+ years ### "Endless capabilities, not the simplest EMS but it does a lot" May 20, 2021 5.0 Members are easily able to manage their membership status, event registrations, company info, contact info. We are able to offer a member experience with members-only content, event registrations based on membership, etc., which has been great in driving retention. We used to be an association that was based almost entirely on events but now about half of our members each year don't attend any events and are here for the other benefits, many of which we make available through members-only content on iMIS. Great responsive website through the iMIS RISE tool. Pros We did not previously have an AMS in place, we were a "data silo" association with many different buckets of information that needed to be imported/exported on a regular basis. iMIS has been a great piece for us in integrating our membership and event management, automated email marketing, mobile app, LMS, SMS texting and other things. Our membership/event marketing has improved greatly due to this. Our membership has more than doubled over the past six years and we would have had to add staff members if we didn't have this in place. Cons iMIS isn't the easiest system to configure, we have a consultant to deal with the implementation and setup. Some of the features like the built in email marketing aren't the greatest, we integrated with Informz instead of using the iMIS email (iMIS/Informz integration has been GREAT, but extra cost). Integrations and possibilities with iMIS are basically unlimited, but each has its own cost. With that said, we are doing a lot for our members that we didn't do prior to implementing iMIS. Alternatives considered [Naylor AMS](https://www.capterra.com/p/102408/Timberlake-AMS-Solutions/)[MemberSuite](https://www.capterra.com/p/120476/MemberSuite-System/)[NetForum Enterprise](https://www.capterra.com/p/184340/NetForum/)[Fonteva for Associations](https://www.capterra.com/p/233481/MemberNation/) Reason for choosing iMIS Every other system we considered, eventually a key question was answered "we can't do that" or "it doesn't work that way". With iMIS we could make every business rule work the way we needed it to. Review Source TF Trudy F. Executive Officer - Operations Education Management Used the software for: 2+ years ### "iMIS has been a game changer for us" June 21, 2023 5.0 Excellent! Pros A single source of truth for our member data as well as the ability to build a website but to continually update and improve the site. Cons Not really any cons, you just need to learn to drive iMIS to work for you, we are in our 3rd year of use and 99% of our daily use is done within our own team with the odd support request for assistance. Reason for choosing iMIS iMIS provided more functionality and with Salesforce it was difficult to nail down how much the project would cost, there was greater visibility on costs with iMIS. Review Source CK Cody K. Manager, Web Development and Video Production Non-Profit Organization Management Used the software for: 2+ years ### "Fully Featured Association Management Software with Many Third-Party Add-Ons" June 21, 2023 5.0 Pros iMIS can facilitate nearly any solution you may need as a non-profit association. It provides the most common tools out of the box, while more uncommon solutions are available from trusted partners that offer easy integration. Cons Written documentation of the software is robust for casual users, but I have found that documentation for more technical tasks is often lacking. Review Source HG Hatty G. Marketing and Education Manager Non-Profit Organization Management Used the software for: 2+ years ### "Full featured web-based CRM" June 30, 2023 4.0 Pros Our members can access all their data in one place. We can also access all that data about a member, allowing us to provide a more personalised experience. Cons Sometimes it feels like you need to be an IT person to make changes - we're a small organisation without an IT department and we can only do so much ourselves. Review Source SI Sarah I. Projects & Business Intelligence Manager Non-Profit Organization Management Used the software for: 2+ years ### "Customizable and Powerful" February 2, 2021 5.0 I've worked with iMIS for 13 years, and I'm very excited about iMIS Cloud and the improvements and additions that come with it. I'm able to customize what staff sees depending on their role, hiding information they don't need. The newest reporting tool is exciting, as is the new form builder. We're able to integrate tradeshow, LMS, and app software into iMIS, which allows us to streamline business across the association. The learning subscription and performance improvement program have been worthwhile for us as well. Highly recommend. Pros I've enjoyed working with iMIS for 13 years. Once you learn the system it's highly customizable and can handle pretty much anything you need it to. There are many experiential upgrades with the new iMIS Cloud version that create a simpler interface with better design options and functionality for staff. Cons I've found the learning curve to be a little steep with new users. The benefits of a powerful system that handles a ton of data work against light users who don't need and have trouble sifting through all of that data. I have staff that don't like using the system and avoid it whenever possible because they have trouble learning it well. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Reason for choosing iMIS iMIS gave us the right combination of affordability and functionality. Review Source TR Tamara R. IT Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "I would recommend to many organisations! " June 20, 2023 4.0 I've had no issue with iMIS, no glaring issue and whenever I've had an issue accessing the site the problem has always been resolved fast. There has been a bit of a delay integrating to the new iMIS system but it's still a good experience overall. Pros I like the layout and how easy it is to use. You don't even need to be a IT pro to manoeuvre through the site. Cons I think the report running process can be improved and made a bit easier to use for standard users. Reason for choosing iMIS I can't answer, I wasn't at the job during the deliberation process. Review Source MB Michelle B. Digital Media Manager Medical Practice Used the software for: 2+ years ### "A Great Investment" June 21, 2023 5.0 The bar was set high with iMIS. The level of support and communication makes it difficult for other orgs to compete. Pros I love the integrations with other software. Makes great use of our membership database! Cons The learning curve. It's not WordPress, so you can't go into it thinking so. However, it's easy to pick up and the more you use it the easier it gets. Review Source HR Heather R. Membership Specialist Hospitality Used the software for: 2+ years ### "Robust AMS that takes time to learn" July 8, 2021 4.0 Overall this is a great AMS. I was never involved in the pricing but I understand that it is expensive but it can handle complicated membership models. I work for a smaller association now that would really benefit from the abilities of the system but its out of our affordability range. Pros There were seemingly endless capabilities. I used iMIS as my primary AMS for a couple years with a previous employer and used it as a vendor accessing clients systems for many years prior. I have seen many versions of iMIS and they always improve. Cons The reporting was always a bit challanging. Review Source Michelle Y. Credentialing Operations Manager Non-Profit Organization Management Used the software for: 2+ years ### "Been Using this CRM for 9+ Years" January 30, 2019 5.0 Love iMIS for the most part! Does everything I need it to do and there are user organizations out there that offer great free resources for this product. Pros This is the highest-rated association management software out there, which is the reason why my organization went with them. They've also been around for quite sometime, which is also a plus. The software does what you need and can be customized in almost every way possible. Cons It is definitely on the pricier side of the spectrum, but is worth it for the most part. Also, customization became much cheaper in the newest version but if you're on an older version, it can be expensive to customize. Review Source Ellen T. Database Manager Non-Profit Organization Management Used the software for: 2+ years ### "Great CRM" November 22, 2019 5.0 Pros The flexibility you have for customizing. You can create your own business objects, reports, queries, etc, but still fall back on the standard ones that come "out of the box." Very helpful for new users or people just getting started...or if you need ideas on how to do something. Can integrate with other products. Cons If you hire someone new, it can be hard to get them trained on all the features...especially if they have no previous database experience. It is also expensive; and different features have to be added on for extra cost. May not be the best option cost-wise for smaller organizations. Review Source Peter K. Database Administrator Higher Education Used the software for: 2+ years ### "Still the leading overall product" October 24, 2018 4.0 We are using iMIS not only for our core sales functions, particularly publication sales and dues capture, but also to integrate with many best-of-breed applications, such as Informz (Higher Logic), Higher Logic communities, Cadmium CD for conference apps like proposals, booth sales, and conference mobile app. We also integrate with our fulfillment house, job board, advocacy program, plus have custom online applications that utilize iMIS as the central repository. Pros The ability to provide SingleSignOn with virtually all of our 3rd-party applications enable us to capture information beyond the core functions of iMIS. Cons The awkward linkage between our website CMS and the iMIS online core. Review Source JD Jean D. Director of Technology Non-Profit Organization Management Used the software for: 2+ years ### "iMIS is customizable" October 11, 2016 4.0 We use iMIS for our tracking our members' activities, billing dues, fundraising, AR, and event registration & management. iMIS is very customizable , however, because of that, out of the box it doesn't entirely manage what we needed as a business. We work with a reseller that has been terrific to help us meet all of our business needs and understand what we needed to do to get there. The possibilities are basically endless as to what you can do with it, it just requires a lot of work to get there. But no two businesses are exactly alike are they?! ASI has been on the slow side to move the application to a browser-based system, which, when complete, will be welcome, however, once again, will require alot of work to create the site with all the custom data we have. So, even once that transition is complete, we have our own homework to do to set it live for our business. Attending the NiUG Conferences is very helpful and provides insight to how others are using it and just how large and complex the product really is. Pros how customizable it is! Cons that we have to customize it to work for us! We have wanted to integrate it with other softwares and it is not always easy to do this, and it is not the end-all be-all product for everything, but it certainly is the base to build on. Review Source Stephanie M. Director, Member Support Financial Services Used the software for: 2+ years ### "iMIS is the backbone for our association" February 2, 2021 5.0 I have been a user of iMIS for over 13 years and I'm in it daily. The overall experience has been wonderful with iMIS. I have been involved with NiUG, the user group for iMIS and I've attended various events. Pros All of the features and functionality. iMIS has continued to improve as needs of associations have changed over the years. Cons iMIS is moving to the Cloud and for our association this is not an option at the moment due to customized billing and customized views to the database. Review Source DR David R. Director, Member Events Non-Profit Organization Management Used the software for: 2+ years ### "Comprehensive, scale-able and a long term solution to member management" August 28, 2020 5.0 Our member engagement, association website and accounting system is all tied together to provide nearly seamless integration of business operations. Pros iMIS is build to meet the needs of changing technology. When new technologies come along you don't have to start all over again. There is a large body of third party providers to tie into any additional systems you need and they have an outstanding "independent" user group that is extremely helpful. Cons Learning the reporting system can be time consuming at first but as you get familiar with it that too is a very powerful system that lets you get whatever information out of your system that you need. Reason for choosing iMIS Long term vision of ASI to allow customers to upgrade to new technologies, strong "independent" user group, large customer base and extensive third party development partners. Review Source Similar Products Featured