# Page 4 | iMIS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is iMIS the right Membership Management solution for you? Explore 112 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/15885/iMIS/reviews --- iMIS 4.4 (112) [View alternatives](https://www.capterra.com/p/15885/iMIS/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of iMIS ## Showing most helpful reviews Showing 76-100 of 112 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MD Marie D. Database Administrator Non-Profit Organization Management Used the software for: 2+ years ### "So far it's okay. the User Credentials tab is not working and it is a lot of work around. " July 14, 2017 4.0 Pros The front end user have option either on the desktop or the web. I enjoy working with the extra tables and looking forward to start reporting in MS SSRS service. Cons New User Credentials tab for the login security, we are having to many issues with it and the can no one help use. The logon does not change if the email is updated in the profile. It is very messy. Review Source BA Beth A. Office Manager Construction Used the software for: 1-2 years ### "iMIS is a good tool for managing association data. It is easy for staff and engages membership." July 27, 2017 4.0 The dashboards are very handy giving a quick visual of what is happening and what needs attention. Pros I like setting up events and assisting members with credentials. I seldom get phone calls or emails for assistance because the website is very user friendly and members can register for events from any devise they have. Cons I'm a report person and would run lots of them. Using dashboards to get my reporting was my least favorite but it is getting easier and actually saves paper. There are also IQA's to get more specific reporting. Review Source AP Albert P. CFO Non-Profit Organization Management Used the software for: 2+ years ### "IMIS helps us every day" May 18, 2021 5.0 Pros Everything we need to know about our members in all in one place. Cons Ability to integrate information about State Legislature and Ethic Reports Review Source LM Lori M. Member Services Manager Non-Profit Organization Management Used the software for: 2+ years ### "I've been working with iMIS for almost 2 years. Overall it's been a great experience." January 18, 2018 4.0 It definitely increased my knowledge for creating and revised Crystal Reports. Pros I like the flexibility of the system to be able to add customized reports for other users to access. Cons Desktop version is not so user friendly for the not so frequent user. I'm excited about the web based version and hoping that more staff will get on board and use it. Review Source SL Sarah L. Sr. Administrator, Member Services Used the software for: 2+ years ### "I've been using iMIS for almost 18 years, it is easy for me to use." January 11, 2018 4.0 Pros the ability to make it conform to how my organization needs to use it. it is flexible enough to handle almost anything we need. Cons learning the new features or potential for areas of improvement seems hard. to make updates to how data is stored, you really need to have an AiSP unless you are very skilled or confident in SQL. Review Source DC David C. Director Education Management Used the software for: 2+ years ### "Great CMS if you have the budget" May 19, 2021 4.0 It meets all of our needs, but for a high price and steep time investment from our staff. Pros It has a lot of features and ad-on modules for everything from customer management to event management. It's very easy to customize for our organization's needs so that we only use what we want. Cons It can be very costly to update to the latest version and ad on the various modules that we need for our customers. Training staff to use the software can also be very time consuming and complicated. Review Source ED Eric D. Director of IT Food & Beverages Used the software for: 2+ years ### "I have been using imis since the 1990's and have always had a great experience using imis." July 13, 2017 5.0 Pros Imis has evolved from a standard database to a full EMS system. We can track data from the website, we can have our members pay dues online and update their profiles, Cons If you don't have an experience imis person on site, consulting fees can be expensive. Especially when you have to do an upgrade or SQL work. Review Source JV Jaco V. Manager Used the software for: 2+ years ### "This is the best and most flexible solution for any member based organization." July 17, 2017 5.0 Pros The flexibility means that any business requirement can be met. The ease of development and deployment means that projects can be done relatively quickly. Cons Technical support can be improved. Sometimes it takes very long for tickets to be addressed. And the time differences adds to this frustration. Review Source CM Catheryn M. Accounting and Admin Specialist Non-Profit Organization Management Used the software for: 2+ years ### "iMIS Membership Management" March 19, 2019 4.0 Pros Easy to find a member and their contact information Cons Sometimes it's confusing to look for a report. Review Source AM Amanda M. IT Director Sports Used the software for: 2+ years ### "I love iMIS!" July 18, 2017 5.0 Pros The ease of use! The functionality! The options! There is so much to iMIS that can be utilized by organizations that will make every day operations easy and beneficial. Cons I would only say that a con to the software is that some of the modules aren't included in the out of the box software. Review Source AR Aisling R. Coordinator of Communications & Fundraising Libraries Used the software for: 1-2 years ### "Too big, too convoluted for small non-Profits" March 24, 2020 2.0 Not good, glad we left. Cost too much money especially for what we were utilizing and what we were getting. Pros This was the first ever Donor Management System I ever used, so I think the fact that it made life complicated at the time, made switching so much easier in the end. Cons Pretty much everything...there were too many components for a small non profit like ours. The version we were using was outdated, reports were really hard to run, and customer service was not immediate. You had to wait for a response, and then often we got charged if there had to be components added or reports created specifically for us. Review Source CG Cheryl G. Asst VP/Highway Division Non-Profit Organization Management Used the software for: 1-2 years ### "Great functionality. As fairly new user, some modules are very easy to learn; others take time." July 31, 2017 4.0 Ease of event setup and communication w/ event registrants, Association member management and communication; ease of updating website. Pros Being able to update website fairly easily. Having capability to communicate directly w/ event registrants. Being able to export reports more easily. Cons Depending on modules you are subscribed too, some functionality seems to be limited. Understanding queries and how to set those up; understanding event setup. Review Source KD Katrina D. Director of Education and Training Utilities Used the software for: 2+ years ### "iMIS needs upgrades" January 27, 2022 1.0 Pros We used this product for quite some time but upgrades to the functionality was lacking Cons The event registration was clunky and not user friendly Review Source AW Allyson W. Accounting Coordinator Education Management Used the software for: 2+ years ### "iMIS" December 11, 2019 5.0 I have been using iMIS for about 2 1/2 years. It was really easy to learn, it's easy to set up profiles, register for events, enter orders, etc. Pros I really like using iMIS. It's very user friendly. The search functions are incredible. Most of the reports are very good and entering payments is very easy! Cons I wish there was an easier, more transparent way to refund membership dues, as it is with orders. It's not as clear. Review Source KS KELLY S. Benefits Manager Government Administration Used the software for: 6-12 months ### "Used this software while I was a field consultant for the state..." June 16, 2019 5.0 Pros Texas Association of Counties used this software for its field consultants (risk mgmt, HR, safety, wellness, and law enforcement) to use while servicing county members. We used this software to track which counties we visited, who we talked to, and any issues we found during the visit. Very easy to use! Cons I didn't really find anything not to like about this software. Review Source PJ Payal J. IT PM Used the software for: 2+ years ### "this is one of the best AMS as it does take into account a lot of functions for associations" July 17, 2017 5.0 Pros Ease of membership/ dues/ event registration and all the functionality associated with a member centric organization. Cons RiSE support is not the best. The change from desktop iMIS to RiSE based s/w has been a challenge for the whole organization Review Source MR Marc R. Systems Support Officer Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent when you learn to understand it and know how to use it." July 13, 2017 5.0 a central EMS that all stakeholders are involved with. Pros Tailored to the needs of associations. Its more about adapting it to our association rather than starting from scratch. Cons Reliance on third-party service providers to implement the larger changes is a little frustrating as they need a certain level of knowledge to understand what the changes are. It's these extra billable hours that really add up. Review Source CH Christine H. Manager, Member Support and Communications Used the software for: 2+ years ### "I feel it isUser friendly and versatile allows for many tracking options and reporting capabilities " September 6, 2017 4.0 Pros I feel it is fairly easy to use and flexible. It allows us to have a lot of options for reporting and tracking Cons I don't have a dislike for this system. I enjoy using it and recommend this service to everyone. It is good to have. Review Source JJ James J. Used the software for: ### "Established product, blazing new trails" October 25, 2016 5.0 Our organization has been using the iMIS software since 1998. With that, it is important to note that every review of this product depends heavily on how the company (us) who uses it. For many years we used the product solely as a desktop application. While the ascetics of the desktop version (AAC/Back-Office) look like they came from a early 2000's ASP.NET library, it gets the job done. And this side is often only seen by your back-end staff. HOWEVER, the future of IMIS really relies on what ASI (the makers of iMIS) calls RiSE. The RiSE platform is all about mobile first usage. Gone are the days where we are trapped behind our clunky CRT monitors. Now a days, we want everything in our pockets, on our smart phones, tablets and laptops on the road. While we still use the Desktop application for much of our duties, staff have been adopting what is called the Staff Site, a RiSE based version of IMIS to do much of their work. This however goes back to my earlier comments on how you use the software. If you get the latest release, and stay up to date, you will be leaps and bound ahead of many of the current users and will certainly reap the benefits of this legacy software. Feel free to reach out to me with any questions or concerns and I will certainly share my humble opinions good and bad. James Jones Sigma Chi Fraternity Director of Information Technology Review Source CC Courtney C. Communications Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "The excellent customer service makes up for any issues I run into. " June 6, 2018 4.0 Great software that is pretty simple, and allows me to create a great website, and communicate with our customers on a daily basis. Pros Again, the customer service is my favorite part. I am not very technologically savvy, so the in depth explanations of different functions of the site are so helpful and allow me to give our customers the best websites. Cons I feel the software is still pretty complicated, even with the iMIS tutorials, at least for someone who is not use to diving very deep into the stuff behind websites. Review Source PA Patty A. Special Events, Fundraising Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Highly Recommended" October 8, 2020 5.0 I am very pleased and satisfied with the experience in having with IMIS. The software and staff are amazing. Pros It's very friendly user. It captures everything I need for my fundraising needs. Cons I have nothing but good to say about IMIS. Reason for choosing iMIS IMIS was highly recommended by others. We researched other software, IMIS has all the needs in there software that our fundraising department needed. Switched from [Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) We needed to setup our system with ONLINE donations. Review Source CS Courtney S. Receptionist/Database Admin Asst. Used the software for: 1-2 years ### "Staff Site promises to be easier than the desktop version, can't wait." August 8, 2017 4.0 Pros The database is easy to update, the information can be exported for sorting and filtering, and the optional features (duplicate merge) make my job much easier. Cons It is difficult to know from which department to seek help, when having technical issues. But when you get the right person, they are very knowledgeable. Review Source VD Victor D. SVP, Operations Real Estate Used the software for: 2+ years ### "We have been using iMIS for 20 years and continue to integrate it with all our business processes." July 17, 2017 5.0 Pros Integration with our business processes, the functionality and flexibility of RiSE, third party integrated solutions, and hosted option. Review Source BZ Barbara Z. Dir of Continuing Education Programs Non-Profit Organization Management Used the software for: 1-2 years ### "Great software for Association Management" July 13, 2017 5.0 Ability to view individual member activity Pros The ability to view a member account and seeing the different activity, i.e. how long they have been a member and products they have purchased Cons Upgrade to the new platform. But with any software upgrade, there is always a learning curve that sets you back. Review Source LT Leonard T. President Construction Used the software for: 2+ years ### "AGCMO" October 23, 2018 4.0 Started great, going downhill Pros Originally very comprehensive but features being lost Cons Moving to new platform continues to erode features Review Source Similar Products Featured