--- title: "Less Paper Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Less Paper Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/158852/Less-Paper/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Less Paper Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Less Paper ## What is Less Paper? Less Paper Co. builds custom software for field service businesses to ensure their daily work feels easier and more organized. Our software helps prevent missed jobs and costly mistakes. We create custom field service management, work order management, and scheduling software designed around how YOUR businesses processes. Instead of a one-size-fits-all platform, we work with our clients to build custom software around their processes, team, and goals. Because everything we build is custom to each client we can offer a nearly limitless set of features to help clients manage jobs, schedules, crews, customers, and workflows without charging them for features they’ll never use. Our goal is to help our clients save time and stay on track throughout the life cycle of their jobs along every step from the office to the field. ## What is Less Paper used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Carpet Cleaning](https://www.capterra.com/carpet-cleaning-software/)[Locksmith](https://www.capterra.com/locksmith-software/) Overall rating Based on 30 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $120 Flat Rate, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Less Paper alternatives Highest Rated [4.7 (2,749)](https://www.capterra.com/p/140363/HouseCall-Pro/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (1,490)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.7 (36)](https://www.capterra.com/p/151174/Orderry/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (510)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/158852/Less-Paper/alternatives/) ## FAQs about Less Paper Overview ### Which roles and teams benefit most from Less Paper? Less Paper is most used by business owners, executives, and operations leaders who need visibility into service work, approvals, and business processes. Office administrators and service coordinators use it to manage paperwork, schedules, and customer records, while service managers track field activities and keep administrative tasks organized. Answer based on 30 reviews Overview ### What company size and industries is Less Paper built for? Less Paper is designed for small to medium-sized service or maintenance businesses, with small businesses comprising 96% of reviewers and Construction leading at 32%. It also serves Consumer Services organizations (18%) and Machinery companies (7%), while midsize businesses account for 4% of users. Answer based on 30 reviews Features and Usability ### What are the key features of Less Paper? Less Paper offers work order management, scheduling, dispatch management, and mobile access for field operations. It also includes time tracking, invoicing, digital signatures, document management, and workflow automation, plus reporting, alerts/notifications, access controls/permissions, and integrations such as QuickBooks Integration and API. Pricing ### How much does it cost and what fees or limitations are included? Less Paper starts at $120 per month for the Small Business plan, which includes $120 for the first user and $12 for each additional user. Setup fees include 10 development hours on Small Business, 20 on Medium Business, and 30 on Enterprise. The plan includes five users and live training. Answer based on 8 reviews Integrations ### Which third-party tools and platforms does Less Paper integrate with? Less Paper integrates with 10 third-party tools and platforms, including HubSpot CRM, HubSpot Sales Hub, HubSpot Service Hub, QuickBooks Online, QuickBooks Online Accountant, QuickBooks Online Advanced, QuickBooks Solopreneur, Stripe, Zoho Billing, Zoho Books, Zoho CRM, and authorize.net. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does Less Paper offer? Less Paper provides in person training, live online sessions, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, and documentation offers written reference material for self-paced review and ongoing use. Answer based on 1 reviews Getting Started and Support ### What customer support options does Less Paper offer? Less Paper offers Email/Help Desk, Phone Support, 24/7 Live Rep, and Chat. Users describe the support team as responsive, helpful, and quick to address requests, with some noting strong turnaround times during setup and customization. Several reviewers also say staff were available when needed and understanding of business needs. Answer based on 5 reviews ## Features AI summary Based on 4,034 Field Service Management reviews Capterra reviewers point to the following as the top priorities when choosing field service management software: - **Job Tracking** (**75%** of reviewers rated this feature as critical) - **Job Scheduling** (**76%**) - **Mobile Access** (**62%**) Less Paper supports all three of the features buyers rate most highly: **Job Tracking**, **Job Scheduling**, and **Mobile Access**. Together, these capabilities help businesses keep field work organized, assign jobs at the right time, and give technicians access to important information from anywhere, allowing teams to respond faster and manage service operations more efficiently. Scheduling 5.0 (6) 83.33% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Mobile Access 5.0 (8) 87.50% of 8 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Contact Database 5.0 (4) 100.00% of 4 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Work Order Management 5.0 (4) 125.00% of 4 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Calendar Management 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Customizable Forms 5.0 (3) 100.00% of 3 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Less Paper 195 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - AI Summarization: Uses AI to condense large amounts of text, audio, or video data into a coherent form - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Automatic Backup: Data is backed up automatically to prevent data loss - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Change Order Management: Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs - Checklists: An itemized to do list that can be edited as tasks are completed - Chemical Usage Tracking: Schedule, track and record applications of chemicals such as fertilizers, pesticides or herbicides - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial: Specialized for organizations who focus on commercial projects and processes - Commercial Properties: Designed to serve commercial properties - Commercial/Industrial: For commercial and industrial purposes - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Database: Collection of data related to the costs associated with various items, products, services, or activities - Cost Estimating: Forecast the cost and resources required to complete a project - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Management: Store and organize information about customers and previous interactions - Customer Service Management: Manage relationships with customers and address customer concerns - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Document Imaging: Convert paper files into digital images - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Documentation Management: Manage product specific documents in a categorized order - Downtime Tracking: Track unplanned equipment or network failures - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electrical Estimating: Estimating software designed for electrical businesses - Electronic Forms: Digital forms that are shared and accessed online - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Scheduling: Assign working shifts or tasks to employees based on their availability - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Estimating: Estimate expected cost based on various factors before a project begins - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - File Storage: Store and access documents, forms, and photos in one centralized place - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Carpet Cleaners: Designed to be used by carpet cleaning businesses - For Commercial and/or Industrial Electrical Contractors: Primarily serving commercial or industrial locations needing electrical work - For Field Service: Intended to be used by field service companies - For Handyman Industry: Serves handyman professionals - For HVAC Companies: Software designed specifically for HVAC companies - For Janitorial Services: For janitorial management, platforms, services, etc. - For Locksmiths: Software is designed specifically for use of locksmith companies - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Plumbing Industry: Serving plumbing industry professionals - For Residential: Specialized for organizations who focus on residential projects - Forms Management: Store, manage and track all forms in a centralized location - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Capture: Process images and automatically scan for data - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Checklists: Create checklists and to-do lists that can be marked during inspection - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Job Costing: Calculate total itemized costs, including initial costs and any changes - Job Management: Manage and track all job information and associated tasks - Job Scheduling: Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Key & Lock Management: Establish procedures for monitoring locations of keys - Labor Rates: Track, manage, and standardize customer rates for services performed by technicians - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Messaging: Communicate using messages within the system - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile App: Access the system via a mobile application - Mobile Payments: Clients can submit payments via mobile devices - Mobile Signature Capture: Capture signatures via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Parts Management: Track parts inventory levels and manage re-stocking - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Payment Processing: Accept, record, and reconcile financial transactions - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Permit Management: Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries - Personalization and Recommendation: Generative AI models can create personalized recommendations for users based on their preferences and behavior. - Photos/Images: Photos/Images - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Management: Plan and coordinate all the resources, costs and time needed to execute assignments - Project Planning/Scheduling: Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints - Project Tracking: Monitor the progress of projects from start to finish - Projections: Estimate or forecast of a future scenario based on the study of present trends - Proposal Generation: Create proposals based on costs of labor and materials - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quality Control Management: Track and manage all activities and tasks necessary to maintain a desired level of quality - QuickBooks Integration: Integrates with QuickBooks - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Recurring Invoicing: Generate recurring invoices - Recurring Orders: Managing orders that a customer purchases repeatedly and regularly - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Risk Assessment: Initiate collection and analysis of known risks - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints - Routing: Plan daily routes to optimize employee scheduling and provide directions - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service History: Track work performed and resources used for past customers, sites, or assets - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SMS Messaging: Send messages via SMS - Status Tracking: Track the status over time for a request, process, asset, or transaction - Subcontractor Management: Track information, qualifications, and contact details of subcontractors - Supplier Management: Manage all supplier data and operations - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Takeoff: Measure digital plans to calculate labor and materials needed - Task Management: Create, manage and track all task activities and progression - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Time & Expense Tracking: Log and record hours worked and costs spent to assist in billing and invoicing - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - Timesheet Management: Track the amount of time spent on a job or task - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Management: Allow organizations to streamline the check-in process for visitors. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks - Workforce Management: A set of processes to optimize the productivity of its employees --- Get Advice We can help you find the software with the features you need. Features 4.8 (30) 4.8 Based on 30 reviews ## Pricing Value for money 5.0 (28) [View pricing plan details](https://www.capterra.com/p/158852/Less-Paper/pricing/) Small Business $120.00 Flat Rate,Per Month It includes: - 100% Satisfaction Guarantee - 100% Custom-Built System - 2 Hour Free Monthly Development Hours Towards Changes & Additions - All Features Included - Bug Fixing - Help & Support - Initial Set-Up Fees - Live Training On Location - Live Training Via Screen Share - $12 Per Month for Additional Users Value for money 5.0 (28) 5.0 Based on 28 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Stripe Payments](https://www.capterra.com/p/123889/Stripe/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Zoho Books](https://www.capterra.com/p/163115/Zoho-Books/)[ HubSpot Sales Hub](https://www.capterra.com/p/214215/HubSpot-SalesHub/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (28) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (28) 5.0 Based on 28 reviews ## User reviews Overall rating 4.9 Based on 30 reviews Filter by rating Counts reflect reviews available in this feed. 5(27) 4(3) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful OW Owner Owner Used the software for: Less than 1 year ### "Very responsive to my needs and have enjoyed working with them very much!!!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 2, 2018 Finally getting a system that works the way I want it to and if I need to change something it is usually completed within 24 hours. Pros What is not to like. It is of your own design. You make it what you want it and they can do it!! This is also a great price for a custom system and to get the customer support they provide. I have been waiting for these guys for 7 years!!!! Trust me when I say I have reviewed/ used almost every system out there. OW Owner Owner Used the software for: Less than 1 year ### "Essential For Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2024 My overall experience with Less Paper is that its a "Highly Recommended" for me because it helped increase efficiency for my entire team & more. Pros What i like most about Less Paper is the ability to help your business not only become paperless but to be able to reduce costly mistakes, create work orders, scheduling, reporting and much more. Cons What i like least about Less Paper is it the price could be cheaper or at least a 1st month trial. OW owner owner Used the software for: Less than 1 year ### ""make my own"" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 June 19, 2019 These guys have been totally GREAT to work with! I feel like I am constantly emailing and bugging them about something but they are always quick to respond and usually fix any issues right away. I started searching for a "mobile type" service app to help my business become more efficient. After looking at things for about 6-8 months (there are tons of things out there!) I finally decided to just "MAKE MY OWN"......most of those programs are very big and cumbersome and all inclusive....full of things that I know my guys will NOT use on a daily basis. too much stuff and steps to make a simple work order. sooooo......Less Paper Co. was the perfect option to just create a simple, useful program to enable me to keep up with techs, work orders, locations, checking in on job sites, etc.....just makes my whole work flow a little more organized. The guys at Less Paper Co. have been able to write just about anything I need. we are working on attaching inventory items with serial numbers now to help my front office keep our inventory more up to date! they are really an easy, great group to work with! Pros it is totally customizable....I have been able to ask for several things and these guys write it into the program just like we need it to work. very specific for your needs Cons I LOVE the software but HATE QuickBooks! I have had more issues trying to make QB work how I need it to for my billing.....so maybe the link between the two is a little quirky sometimes. OW Owner Owner Used the software for: 3-5 years ### "Makes my life easier " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 17, 2024 Best decision I made. Definitely help organize my business and my productivity. Pros Online system able to use on phones right away. No delay and user friendly especially for someone like me who isnt computer savy Cons Time cards having to adjust because guys forget to clock in. GM General Manager General Manager Used the software for: Less than 1 year ### "Perfect System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 27, 2024 Pros To say this is a perfect system is not hyperbole. \[sensitive content hidden\] and his team do a great job tailoring this system to you specific needs. We went from system to system for years trying to find something that worked like we wanted while having to mold operations to fit within each systems capabilities. After finding nothing that worked the way we wanted we finally found Less Paper. A system that tailors itself to your individual business operation. Setup was very quick and easy and service has been nothing short of excellent every step of the way. Cons Literally nothing. \[sensitive content hidden\] and his team were able to make this system do anything we wanted to there is nothing not to like. CM Commercial Manager Commercial Manager Used the software for: 1-3 years ### "Great Software with Great Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 July 12, 2019 Pros The software was easy to navigate when first using it. It is nice how quick the support to add, change or delete a feature is. Cons The only negative I have ran into with this software is when the software is getting worked on, it causes issues for the users. MD Managing Director Managing Director Used the software for: Less than 1 year ### "Less Paper is a great company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 3, 2018 Overall experience has been nothing but positive. When I have an idea for a new function, Less Paper's development team gets right on it and works it out for me. And on the rare occasion when there's an actual software 'bug' they get on it immediately and fix it in under one hour. Amazing service! Pros The software is completely customized to our operation. Less Paper has worked with us to improve our work flow and digitalize all aspect of our work order process. Cons That I didn't get it sooner, mostly. It is web based, so a good internet connection is a must, sometimes that's an issue in my area. AA Administrative Assistant Administrative Assistant Used the software for: Less than 1 year ### "Less Paper lives up to its name!" 5.0 May 8, 2018 Pros Our department has been able to save time, money, and resources by using Less Paper. Our employees are much more efficient by allowing the software to take care of the tedious work we used to have to do on our own. The software is very customizable which was a key factor in our decision since each service works differently. Cons It took a little while to learn how to use but customer service was always available and more than willing to help with every need. Mark H. Vice president Used the software for: Less than 1 year ### "Perfect for our needs with incredibly fast support and seamless integration with quickbooks online " 5.0 September 7, 2017 Pros We were able to keep our existing quickbooks platform and create a very easy to use system that was usable by any device our staff had. Training took less than an hour for my crew, when we realised we needed a few changes they were applied almost instantly. Support like this does not exist elsewhere in the modern world VP Vice President/ Co-Owner Vice President/ Co-Owner Used the software for: Less than 1 year ### "Less Paper Company Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 We are a service company that used paper service tickets on a daily basis. With Less Paper we have gone 99% paperless. From creating proposals to invoicing to syncing to Quickbooks it's all automated. The build team took the time to find out how our business runs and what services we provide and they built the software to match us. We had previously tried other similar products but they wanted us to change how we do business, this does not happen with Less Paper Company. Pros Answer all your questions Everything is upfront Great Tech Support The software build was custom to my business Cons None; the software is custom so they can do anything your business needs. [View all Reviews](https://www.capterra.com/p/158852/Less-Paper/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Jobber vs Less Paper](https://www.capterra.com/compare/127994-158852/Jobber-vs-Less-Paper)