--- title: "zkipster Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is zkipster the right Ticketing solution for you? Explore 78 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/158879/zkipster-RSVP-Check-In-More/reviews/" page_type: "reviews" language: "en" --- zkipster 4.6 (78) [View alternatives](https://www.capterra.com/p/158879/zkipster-RSVP-Check-In-More/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of zkipster Ease of use 4.7 Customer Service 4.7 ## Pros and Cons in Reviews HS Hannah S Senior Event ManagerTelecommunications, 10,001+ employeesUsed the software for: 6-12 months. “It is very simple to use and allows you to create great looking registration pages, collect attendee information, and complete check in easily for an event all in one spot.“ December 12, 2024 FØ Felicia Ø Event CoordinatorMuseums and Institutions, 51 - 200 employeesUsed the software for: 1-2 years. “I often have problems with formatting the text in the invitation when I have to copy a text a co-worker has send to me in an e-mail, and put it in the Zkipster invite.“ December 13, 2024 NS Nuno S Marketing ManagerEvents Services, 2 - 10 employeesUsed the software for: More than 2 years. “With +150 events per year, we can testify that the platform is stable, reliable, easy of use, with features link SMS text on arrival, or seating, that improve the value added to the customers.“ December 12, 2024 KA Krizia A Associate, Advancement OperationsNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 1-2 years. “The Relationships function in the guest profiles don't seem to have much functionality when it comes to seeing the guest list and facesheet.“ December 13, 2024 HG Holly G Membership OfficerEntertainment, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Our account syncs up really well between devices which means during busy events it's easy to keep track of who has arrived and how many etc.“ December 16, 2024 RH Robert H National Sales ManagerMarketing and Advertising, 11 - 50 employeesUsed the software for: More than 2 years. “If WiFi service is not available it makes it hard since it keeps popping up no signal“ December 13, 2024 CF Cindy F SEAFinancial Services, 201 - 500 employeesUsed the software for: More than 2 years. “It is a life saver for automating event campaigns and tracking capabilities.“ December 13, 2024 TB Tanya B SpecialistEntertainment, 201 - 500 employeesUsed the software for: More than 2 years. “We've had issues accessing some of our archival photos for the face sheets.“ December 17, 2024 ## Showing most helpful reviews Showing 1-25 of 78 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FRANCO P. Founder Marketing and Advertising Used the software for: Less than 6 months ### "Great Choice" January 8, 2025 4.0 Really good and happy to use it, great for business. Pros Really god and very much impressed and like the software. Cons The price is kinda high but if added features are available, then it's a win. Review Source Response from zkipster January 23, 2025 Thank you so much for your kind review Franco, we're delighted that zkipster is great for your business. We are always keen to receive feedback on how we can continue to improve, so please don't hesitate to let us know. JA Jade A. Exec Director of Events, Global Publicity Entertainment Used the software for: 2+ years ### "Zkipster is User-Friendly and Flexible" December 17, 2024 4.0 I think Zkipster is really simple to use. I wish though that you didn't have to upload different list for different groups of people and that you could upload one list and have it designate the different groups based on your affiliation. Pros I love how user friendly it is and that you can access it anywhere on your phone. I also love that multiple people can work on it at the same time and it's easy to train staff on. Cons The fact that you can't do large theater seating by dragging and dropping. I wish Zkipster would also upload existing theaters that many groups use into their system instead of having to build theaters as a user. Switched from [Event Rental Systems](https://www.capterra.com/p/181193/Event-Rental-Systems/) Actually the system we switched from is not listed. It's called Event Builder and was built by Universal Studios. However, it was deemed by our new \[sensitive content hidden\] as unsecure. Review Source Response from zkipster January 23, 2025 Hi Jade, thank you for taking the time to leave a review. It's great to hear that you and your team are finding zkipster so easy to use. Thanks also for your detailed feedback on Seating and guest management. It sounds like your organization would be a great fit for our new product, Audience, which is launching soon. It is a contact manager and guest list builder designed specifically for event professionals, with advanced filtering and segmentation capabilities for instantly creating guest lists based on your criteria. Watch this space for more information! Thanks for switching to zkipster to power your events. SB Shahzad B. Operations Associate Events Services Used the software for: 6-12 months ### "Overall good" December 12, 2024 3.0 Pros Easy to access and convenient to make floor plan. Cons Duplication of guest names when exporting the sheet. Review Source Response from zkipster January 23, 2025 Thanks for taking the time to leave us a review Shahzad. We're sorry to hear that you're experiencing some issues with exports - a member of the zkipster team will reach out to you directly to find out more. Thank you for choosing zkipster to power your events. LN Lauren N. Manager, Advancement Non-Profit Organization Management Used the software for: 2+ years ### "Manager, Advancement " December 19, 2024 4.0 Overall zkipster has made our life soooooo much easier and I love the platform. There are just a few updates I wish you’d make. Pros Creating forms for guests to fill out and having automated confirmations sent are two things I like most. Cons I wish you could customize forms more, even just simple text/color options and I always have issues when it comes to couples. Often the salutation is Dear x and y but there isn’t a way to do it unless you add both names to the first name field. Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) There were a lot of features we wanted that it didn’t meet Review Source Response from zkipster January 23, 2025 Lauren, thank you for taking the time to share your feedback. We love that you love the zkipster platform! We are always looking for ways to improve, so we'll take your helpful feedback about form customization into our roadmap planning for future product developments - thank you. We're grateful that you made the switch to zkipster. CF Cindy F. SEA Financial Services Used the software for: 2+ years ### "zkipster saves lives and builds community" December 13, 2024 5.0 The software itself is brilliant, but the people is what makes it instrumental for me and my firm. The concept of being an events person means you love to engage with people. The folks at zkipster are always there to guide and help me. They truly are the best. Nothing is more painful than launching a software and having no one to rely on as a resource. They are there every single step of the way within minutes to help me. Pros I onboarded zkipster to my new firm. It is a life saver for automating event campaigns and tracking capabilities. I cannot imagine hosting an event without it. Cons I would love to have zkipster integrate a CRM add on. This will help us build out our rolodex of VIP clients and easily pull the relevant data. Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing zkipster cost and ease of use. overall functionality is supreme. Review Source Response from zkipster January 23, 2025 Cindy, thank you so much for your wonderful review. We are especially proud to hear that our team has been such a support to you, and that you rely on zkipster for your campaigns and events. Thanks also for your feedback regarding native CRM integrations, which will be factored into our roadmap planning. It is possible to build your own bespoke integration using the zkipster API, but it sounds like your organization would be a great fit for our new product, Audience, which is launching soon. It is a contact manager and guest list builder designed specifically for event professionals and built to work in harmony with zkipster for events. Watch this space for more information. We are grateful for your feedback and your loyalty - we hope we can continue to be your events 'lifesaver' for many years to come! AJ Abby J. Director of Special Events Non-Profit Organization Management Used the software for: 1-2 years ### "Non-profit use of Zkipster" December 13, 2024 5.0 I have been so happy using zkipster, it has provided an easy interaction for a gala with 500 people or quick check-in for an intimate event of 30 people. The support team are very helpful and the resources are always great tool to access. Pros I appreciate how user friendly Zkipster is and that it is an easy learning curve. Once you understand and get used to the interface, it makes for seamless event support. Cons Zkipster has addressed most of my issues and resolved them as they continue develop. My ongoing feature that can be a hurdle is the relationships vs. plus ones and how to best use those with seating, RSVP responses etc. I know the team is working on bettering those to integrate together. Alternatives considered [Whova](https://www.capterra.com/p/149712/Whova/) Reason for choosing zkipster Seating, check-in, multiple floor plans, and campaign features. Switched from [Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/) Switched from TopTablePlanner. Not an option in the drop down. Needed a intuitive seating platform that could respond with live changes. Review Source Response from zkipster January 23, 2025 Hi Abby - we're so happy that you're so happy using zkipster! It's great to hear that it makes managing your events both large and small so seamless, and that our support team and resources are helpful. You're right that addressing plus one management is on our product development roadmap - we're grateful for your insightful feedback here, and that you're so invested in helping us to improve. Thank you for making the switch to zkipster! MG Mary G. Vice President and Event Manager Financial Services Used the software for: 2+ years ### "zkipster is THE BEST software out there for events" December 12, 2024 5.0 It has been phenomenal, and I cannot recommend them enough- I have been working with them for a long time and they are the best software out there! Pros It is so easy to use, versatile, makes everything easier and more streamlined and they are great partners. Cons Still have a few things to figure out - like waitlists but there are work arounds Switched from [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) zkipster is better suited for what we need and the price and ease of use Review Source Response from zkipster January 23, 2025 Mary, thank you so much for your wonderful review. We are very proud to be described as 'the best software out there for events'. Thanks also for your feedback regarding waitlists, which will be shared with the Product team to be factored into our roadmap planning. We are grateful for your feedback and your loyalty and hope we can continue to be your events partner for many years to come! AW Ariel W. Senior Event Producer Events Services Used the software for: 1-2 years ### "Learning Something New Every Event!" September 26, 2025 5.0 Pros I like the ease of functionality and ability to learn new things within the system. \[sensitive content hidden\] , our account manager, is always so helpful in walking me through capabilities I may need for an upcoming event. Cons I wish there was a way to take paid transactions for events. It's a great platform and I wish it could expand past just RSVP for events. Review Source Response from zkipster October 2, 2025 Thank you for taking the time to share such a thoughtful review, Ariel. We were especially happy to hear that your account manager is “so helpful”, and supports you as you continue to learn new capabilities and ways of working with zkipster. We appreciate your feedback about the ability to process paid transactions within zkipster, and we’re happy to share that Payments functionality is already in development. We’ll be sure to keep you updated on our progress. If there’s anything we can do to further support your events in the meantime, please don’t hesitate to reach out to our team. We’re grateful to have you as part of the zkipster community. CM Claire M. Consultant Sports Used the software for: 1-2 years ### "Great product and great team!" April 22, 2025 5.0 It’s been a very positive experience overall. Pros I really enjoyed how customisable and intuitive the features and I have been pleased with the level of customer support during the onboarding and as of needed. Cons I look forward for a CRM feature to be enabled. Review Source Response from zkipster April 24, 2025 Thank you for your review Claire: we’re really glad to hear that you’re having a positive experience with zkipster and that you’re pleased with the customer support you’ve received. As for the CRM feature, Audience, our contact management software and guest list builder for event professionals, is due to launch in Summer 2025. Watch this space for more details! Thank you for choosing zkipster to power your events. VR Verified Reviewer Manager, Content operations Media Production Used the software for: 2+ years ### "Table plan " December 16, 2024 5.0 Really good so far, they have an amazing customer support team who is always keen to help. The platform itself gets easier to understand after a while. Pros The ability to easily organise dinners and share dietary requirements with the venue Cons It's a bit trick to organise the guests in the system, therefore, you need to do that beforehand Review Source Response from zkipster January 23, 2025 Thank you for taking the time to leave us a review. It’s great that you’ve gotten the hang of using zkipster, and that the software makes it easy to organise your dinner events and share relevant information with venues. And we’re proud that our support team is doing an 'amazing' job - we’ll be sure to let them know. Thanks for choosing zkipster to power your events! CR Claire R. Producer Events Services Used the software for: 6-12 months ### "Event Agency review" June 14, 2022 4.0 generally its great value for money compared to other platforms out there. Pros easy to use the product. adding people into the guest lists is very simple. Cons find the HTML can have bugs in it. I think there could be more tutorials online available. Alternatives considered [EventsAir](https://www.capterra.com/p/130158/EventsAIR/) Reason for choosing zkipster we only required the platform for registration and event check in. the software is very good value for money and simple to use. Review Source Response from zkipster June 20, 2022 Claire, thank you for taking the time to review zkipster. We highly appreciate your feedback! We are always improving our product so we've taken your comments into your roadmap planning. For more online tutorials, check out our help center where we spend a lot of time making videos and help articles to assist you, if you feel anything is missing, don't hesitate to tell us on our support chat. Thank you for choosing zkipster! MD Michael D. Manager Entertainment Used the software for: Less than 6 months ### "Streamlined Event Management Made Easy!" January 8, 2025 4.0 I highly recommend zkipster to anyone looking for an efficient, modern solution for event management. It saves time, reduces stress, and helps create a polished, professional guest experience. Pros I've been using zkipster for managing events, and it has completely transformed the way I handle guest lists and check-ins. The platform is incredibly user-friendly, making it easy to create, edit, and organize guest lists in minutes. Cons Although the platform offers detailed insights, the reporting templates feel somewhat rigid, making it challenging to tailor them to specific needs. Review Source Response from zkipster February 10, 2025 Michael, thank you so much for your positive review and recommendation. We strive to provide the best possible user experience, and help our clients provide the best possible guest experience, so we're very pleased that zkipster is delivering as the event management solution for you. Your feedback about the reporting tool will be very useful for our roadmap planning too. Thank you for choosing zkipster for your events. AP Al P. Development Coordinator Museums and Institutions Used the software for: 1-2 years ### "Zkipster 2024 Review" December 13, 2024 5.0 Zkipster has streamlined the way we do events, from communications to check-in. Pros The way the Customer account managers are so helpful and truly there for you. Cons It's a con but not really, having to add certain users to each event, but I actually love the filtering and customization of user features. Not a con. Review Source Response from zkipster January 23, 2025 Hi Al, we’re so pleased that zkipster has streamlined the way you do your events. Thank you for recognizing our commitment to providing excellent customer service: it’s great to hear that our Account Managers are looking after you so well. We’ll be sure to let them know! We’re grateful for your feedback and your business. LA Lucy A. Head of PR Retail Used the software for: 2+ years ### "An event management essential!" December 15, 2024 5.0 Pros The ability to seamlessly manage multiple events simultaneously. My team has used Zkipster for years now and it is an essential tool for our events to deliver outstanding results. Cons We would love the ability to have face charts downloadable to share with internal stakeholders ahead of events. Review Source Response from zkipster January 23, 2025 Lucy, we were delighted to receive such positive feedback - thank you. It's wonderful to hear that zkipster helps you deliver outstanding events. I'm pleased to say that can download your Facesheets: simply click on the 'Print Facesheet' button at the top right of the Facesheet and you'll be able save it as a PDF by selecting the relevant option from the pop up menu. Thank you for your loyalty - we hope to be the 'event management essential' for you and your team for many years to come! LT Laura T. Event coordinator Arts and Crafts Used the software for: 2+ years ### "Amazing product" December 13, 2024 5.0 Pros It's straightforward, user friendly, perfect for our needs Cons Maybe the option of having to choose automatically if a client has a +1 and not being able to manage that on a client by client basis Review Source Response from zkipster January 23, 2025 Laura, thank you so much for your review - we're really proud that you think zkipster is an 'amazing product' and that it's 'perfect for your needs'. We're grateful for your feedback regarding plus one management - we have plans to look at this in future, so watch this space! Thank you for choosing zkipster to power your events. NS Natalia S. Senior Protocol Assistant Government Relations Used the software for: 2+ years ### "Excellent product. Makes my work life easier!" August 11, 2023 5.0 My job would be much harder without Zkipster. Pros It is a great product for event managers. It is like it was custom made for my work needs. Invitations are easy to draft, copy and amend. Zkipster thinks about all the different scenarios when planning an event and has an answer for almost each of them. The product team also thinks ahead and every new feature released is in-line with all the modern technology. Cons I am missing the database aspect of it, but I know the product team are working on something that will be similar to having a database of contacts within Zkipster. The use of more logos in the invitation would be useful. More fonts and highlight features would be nice. Review Source Response from zkipster August 18, 2023 Natalia, we were delighted to receive such positive feedback - thank you. It's our aim to make life easier for busy event managers so it's great to hear that we're succeeding, and that you find zkipster to be an 'excellent product'. Thank you for sharing your product requests too. Your feedback on functionality in the Invitations tool will be taken into account for our roadmap planning, and you're right that we are already working on a database feature. It will be called Audience (https://support.zkipster.com/en/articles/6674279-coming-soon-product-roadmap) - watch this space for more information! Thank you again for taking the time to leave us a review, and for choosing zkipster to power your events. RC Raymond C. Manager, Operations Planning and Support Hospitality Used the software for: 2+ years ### "Guestlist Management with Ease" June 10, 2022 5.0 Excellent customer service and support, the support team, especially \[SENSITIVE CONTENT\] had been very helpful. He also helped us think of using creative way to manage guestlist, a big salute to him! Pros Our company hosts gala dinner for a car event annually. The guestlist and invitation was always a headache for the event team. Especially, we still post handwritten invitations to remind elegant, and this added an additional layer of challenge to guestlist management. Since the introduction of Zkipster, the team no longer need to ask IT department to assist them to setup or modify email template, they can customize the invitation email according to the theme of the gala dinner. The form at the invitation list also record guests' dinning preferences, giving the banquet team a huge help. The posting of handwritten invitations is no longer a guessing game, where all guest responses are tracked properly and can be reviewed by user with proper right. We cannot imagine to go back to the old days without Zkipster! Cons 1\. more customized fields 2. fonttype management is messy (unnecessary hashtags were used in html, causing inconsistence formats) Review Source Response from zkipster June 21, 2022 Raymond, thank you for taking the time to review zkipster. We highly appreciate your detailed feedback! We very happy that our amazing team could help you out, and are always improving our product so we've taken your comments into your roadmap planning. Thank you for choosing zkipster! AK Ayaka K. Coordinator Luxury Goods & Jewelry Used the software for: Less than 6 months ### "Thanks to Zkipster the event went well!" June 15, 2023 5.0 The system was very smooth and check-in went without a hitch! The support system was also very good and any questions we had were answered immediately, so overall the system was smooth to use! Thank you very much! Pros The simple UI allowed even those unfamiliar with the system to use it immediately. Also, the loading speed was very fast. Cons ・I uploaded the check-in guest lists to skipster, but it was not reflected, once I logged out and logged in, it was reflected, so I want it to be reflected without logging in and logging out.・I want to be able to edit the "type here" of the form. Review Source Response from zkipster June 21, 2023 Ayaka, thank you so much for your review. Congratulations on your successful event - we're proud to have played a part in it, and pleased that the zkipster system ran smoothly for you and was easy to use. We're sorry to hear that your guest list uploads aren't reflected immediately. If your internet connection is good and your device is running the most recent version of the zkipster app your uploaded guest lists should appear straight away. However if the issue persists please don't hesitate to contact our Support team, who will be happy to help as always. Thank you for sharing your feedback about the RSVP form. Currently the 'type here' text isn't customizable, but this has been requested by other customers and shared with the Product team for future improvements, so watch this space! NW Noah W. Social Secretary Government Administration Used the software for: 1-2 years ### "Zkipster with Embassy of France" March 5, 2024 4.0 Pros Zkipster is a great tool for managing high-level events for our Embassy Cons The price is extreme, and limited to sharing with teams Review Source Response from zkipster March 6, 2024 Hi Noah, thank you for taking the time to leave us a review. We’re really pleased to hear that you find zkipster to be a ‘great tool’ for managing your high-level events. We listen closely to all feedback, and pride ourselves on being a platform built for event planners, by event planners. Our product features are continuously being added to and upgraded, and we strive to provide excellent service and value for money, with a pricing structure that is transparent and competitive in the market. We hope we can continue to power your events and keep delivering for you and your team. VR Verified Reviewer Senior Manager - Field Marketing Hospitality Used the software for: Less than 6 months ### "Very handy tool!" February 2, 2022 5.0 Overall this saved us hours in guest list management, with COVID and things changing daily, having the one place to monitor and amend RSVP status was great. Pros Zkipster was a very easy tool to manage our event. we had multiple sessions per day over two weeks, and the seemless integration of guestlists made it a lot easier to manage. Cons A little tricky for us to check in just one person if there was a plus one against their name, and the ease in editing guests on web wasn't as easy on tablet. Reason for choosing zkipster Very seemless product to use, managing a two week event was a breeze. Review Source Response from zkipster February 4, 2022 Thank you so much for your feedback, we're pleased to hear zkipster improved your events! In relation to your plus 1 management comment, we are about to bring a big release call 'Relationships' later this Spring. It will allow you to group guests together across Invitations, Seating and Check In - watch this space! VR Verified Reviewer Event Coordinator Real Estate Used the software for: 1-2 years ### "All the basics" September 14, 2018 5.0 Good experience overall! It does what it needs to do. Pros This software is very user friendly. I love that multiple users can be on it at once. It's super mobile friendly, works great on laptop or PC, and works on iPads! All in all, it's basic and gets the job done. Cons You have to be connected to GOOD WiFi. If not, it will be very slow and bug out on you. I recommend either a personal hotspot or company wifi. I also wish it were integrated with either floor-plan software or event details. Review Source Response from zkipster September 17, 2018 Thank you very much for your kind review! A good WiFi is indeed important, however, you can also use our offline mode and operate your guest lists from your local devices. Use this as backup in case of a weak internet signal. There is a seating plan integration for our professional subscribers/users which can be activated online and/or via our support team. KN Kate N. Executive Assistant Philanthropy Used the software for: 2+ years ### "Wouldn't use anything else" August 7, 2023 5.0 We love it! Pros This product is so easy to use for event registration. They make it fast, simple, and it beats the paper and pen we were using for so many years! Cons Uploading guest lists should have easier technology. Review Source Response from zkipster August 14, 2023 Thank you for taking the time to leave a review Kate. We're so proud that you love zkipster and 'wouldn't use anything else' to power your events. We've passed on your comment about uploading guest lists to factor into our roadmap planning: please keep sharing your feedback and feature suggestions with the team so we can continue to improve. Thank you for choosing zkipster! KO Kyla O. Senior Events Manager Arts and Crafts Used the software for: Less than 6 months ### "So simple, yet so effective. Hard to believe how we coped without it before. " July 10, 2017 5.0 It made our check-in process much smoother and created a much more professional and calm atmosphere at the event. It also helped us to keep track of changing table numbers for dinner, for which the sincing element was vital. Pros It's very simple to use - both uploading the data before an event, and also at the event itself. The fact that all tablets in use sinc together is it's best feature. As the person in charge of the events we've used it at, I'd taken time to really get to know the programme beforehand, but we found it only took about 15 minutes to brief the team registering guests on the night, for them to completely understand it. Every single one of them said it was 100% easily to register guests using Zkipster rather than the usual paper guest lists that they're used to. Cons I haven't tried the table planning aspect yet as I still believe in a stressful environment before a big dinner, when guests are cancelling, not showing up, or just turning up, and table plans need to be quickly amended, actually having paper versions in front of me are easier to deal with. Review Source VR Verified Reviewer Volunteer Manager Used the software for: 6-12 months ### "It efficiently helped us manage check in and table seating's for our gala event " February 15, 2018 4.0 Made the events so much easier for us! Pros I love that it made check in alphabetically and easy! You could also add a picture of the guest as well to help for verification! It made design the table layout much easier as well! Cons Sometimes on a mobile device it was difficult to zoom in and out on the table seating's, which made it difficult if you were trying to help a guest in the moment. It added some time on. Review Source Response from zkipster February 16, 2018 Thank you for the kind review. We'll pass the feedback on to our design team to consider bigger font sizes and zooming options. jD john D. COO Broadcast Media Used the software for: 6-12 months ### "Makes My Life Easier" September 23, 2016 5.0 We throw many events, and use Zkipster for all of them. Fantastic app for events; makes running a door easy; makes knowing who showed up - and when - simple; makes pre- and post-event follow up a breeze. I know the team at Zkipkster pretty well. They OBSESS about making it easy to run events, and have pretty much considered every known event variable known to mankind. Trust me: These are the kinds of people you want building and constantly improving your event software. They are awesome. Use the app. You'll see. Pros Ease of use, tons on fuctionality Cons No complaints - this is the best app out there for what they do. Review Source Similar Products Featured