Picatic

Picatic

4.5 / 5 122 reviews

Who Uses This Software?

General admission, non-assigned seating ticketing market.


Average Ratings

122 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Paid Event: 2.5% + $1 per ticket Free Event: No service fees
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    24/7 (Live Rep)

Vendor Details

  • Picatic
  • www.picatic.com
  • Founded 2012
  • Canada

About Picatic

Picatic is the internet's most customer-friendly, simple & affordable conference registration solution. Our full-featured platform enables conferences of any size to create a stunning event website, add ticket sales to an existing site, and manage everything in one place. Trusted by thousand of organizers around the world, Picatic is rated #1 in customer satisfaction.


Picatic Features

  • Abstract Management
  • Attendee Management
  • Badge Management
  • Catering Management
  • Client Management
  • Registration Management
  • Social Promotion
  • Space / Room Setup
  • Speaker Management
  • Sponsorship Management
  • Surveys & Feedback
  • Ticketing

Picatic Reviews Recently Reviewed!


Capterra-loader

Reliable platform for hosting events - looks great and gaining traction.

Jun 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and looks great. Great user interface for both event creators and for event attendees. Happy to use a made-in-Canada solution for my local events.

Cons: Doesn't have the same level of adoption in US and UK (where I have hosted events before). My audience/attendees in those geographies are still more familiar with registering for events via Eventbrite.

Overall: Easy to use for free and paid events, easy to manage RSVP list.

Great for event management and centralizes multiple aspects of event in one place

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Amazing for ticket management because I can monitor promo code use, entrance lists and create attendee reports
- Creates a shareable link which makes it easy to send to potential attendees
- Very user friendly and easy to navigate
-

Cons: - I don't like that I feel i need to charge more for tickets
- Would like to have more than one administrator for events instead of having to share a log in
- I wish they had a searchable database
- I wish there was a 'email all attendees' option

Great experience with Picatic so far, no complaints!

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Picatic is very user friendly. I was able to set up a new event in minutes! It is also easy to make changes very quickly.

Cons: I have no complaints with Picatic so far. It's worked perfectly for what I need and look forward to continued use.

Very easy to ser up, people recognize the brand and buy tickets and made donations easily

May 22, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Once you set up your event , the advertising is very easy because the target can see where to get the tickets .

Cons: So far we didn't find any problem with the software, we have been using this software for 6 years and never have a problem.

Always dependable and easy to set up.

May 22, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: The ability to track attendance and payments and to download lists for use at events. Ability to create and upload our invitations

Cons: Hard to understand what was collected and then paid to us -v-s what comes from stripe. Would like to see the difference between what was stated to be the final amount to pay out and what goes to stripe to pay out.

Overall: Ease of use and ability to track events and budget.

So easy to use!

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Clean interface and it always works well. It also looks very nice and professional, from the back end and the front end.

Cons: Could have a few more features but the simplicity is also nice.

Picatic is easy to use, convenient and they provide great customer service when needed.

May 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like it's functionality, ease of use and ability to create a aesthetically pleasing landing page from the information you provide.

Cons: I have no negative comments regarding the software at this time. I wish you could have more historical data and keep more of your past events on the site, but that would be my only comment.

As an event planner, I am looking for ease of use for myself and my clients - Picatic does it all!

May 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: - Ease of use for setting up events
- Donation options for fundraisers
- Quick and easy to set up your account initially
- Reports available to event organizers
- Being able to mass email attendees
- Comp tickets easily setup and distributed
- The Picatic app for checking in patrons
- Quick and friendly customer support
- Up to date on trends and technology
- Choice to pay or pass on the ticketing fee

Cons: I have yet to find a Con with Picatic. I have been pleased with my experience on the multiple events that I have setup.

Excellent customer service, and site is generally easy to use.

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Can be free to me, and is reasonably easy to use. It gives folks an easy online sign up option for events, whether free of for an entrance fee.

Cons: Some of our attendees have had trouble with the credit card process for some reason. although they were quite open to feedback about the potential problem on the site.

Useful

May 16, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: I was easy to use once I figured out all the possible toggles and options when creating an event. It was pretty easy to get things laid out the way you want it to look.

Cons: I had to email updates to registrants for each event that I had created over the week and the system crashed on me several times and mis-sent some of my emails. I wish that the ticket information can be edited more than it currently is.

Overall: registration was a bit easier to manage for my week long events

Great service that I have used for 3+ events

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The interface is really user-friendly and makes throwing an event really simple. We can literally get an event up and running within 30 minutes

Cons: We have had a few small tech issues with the service, but luckily the customer support has been really helpful in fixing any issues.

Capterra-loader

Easy to use platform and helped garner revenue

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: I like that you can customize the software to suit your brand and that you can sell tickets easily without losing a lot of money.

Cons: No major cons - it is a very standard setup and I haven't hit any glitches while using the software itself.

Great platform for events.

May 15, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: I like this software because it is fairly easy to use. I also find it's easy for clients to register.

Cons: For me, I would like the multiple week formats to be a bit easier to do. I found it a bit of an issue and had to re-enter a few times. It's not that big of a deal. It may have been me at the time I was creating the event. I was too rushed.

Was able to upload information quickly.

May 15, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
Likely

Pros: Takes credit card payments and easy to edit. Can pay for multiple "tickets" at one time. For the most part was user-friendly for the attendees when registering, although a few did have difficulties with payment.

Cons: Not as user-friendly as I hoped. Had to contact CS frequently because the process to make things active was not super self-explanatory. Event attendees did get confused as to if they had to bring their "tickets" to the event.

Capterra-loader

Easy to use ticket management software!

May 14, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the easy to use features and the ability to customize each event to our branding. Customer Service response time is fast with excellent follow-up from our representative. Our issues were handled with high priority and quickly resolved.

Cons: I would love to have more editing capabilities and more diverse survey options. It would be beneficial to be able to assign more than one survey to a category. Right now, only one survey can be assigned to a group.

The Picatic interface is very easy to use and we have always had great customer service.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how easy it is to manage our events through the website. We can gather all the information we need through the surveys and the Picatic collects everything into useful reports that we can download and save. This cuts down on the need to go back and forth by email with registrants.

Cons: In the past we have had some trouble with cutoff times between early-bird and regular ticket sales, but the Picatic team was very responsive and have made changes to address this. We found this aspect easier to navigate with recent events.

Everything has been good with the software, easy to set up and manage.

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It has been easy to set up our event and manage the sales. There has been no lag or issues between people submitting inquiries online and our ability to communicate with them.

Cons: I know that this would be in the preferences, but the daily sales reports have come in a couple of times as two reports for the day. I could probably shut them off, just slightly a hassle to clear them from my inbox.

Overall: Transparency and ease of use.

A good ticket system that will be excellent with time

May 14, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Integration into other website is good. Prefer the look and feel a lot more than Eventbrite. Also, it feels a lot more white label in its design.

Cons: Lack of customisation is very limiting. Colours, labels, buttons, etc. They really have room to improve in customisaton. Also, I find it very annoying that they don't have support 24/7/365

Overall: Go implementation for WordPress and one off events.

Extremely easy even if you haven't used it before - as I had not

May 14, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Ease of use. It's simple, so simple, extremely simple and easy to use. I hate learning new software but this one was very straightforward and easy to use.

Cons: It's just another software program I needed to learn to use. Other than that there isn't anything I didn't like about using Picatic.

Excellent ticket and event management platform.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, value for money, UI design and overall end-user experience. The platform is far more engaging for our use than its competitors, and easy to train staff to use.

Cons: Some elements could use great customization, including styles, surveys and text inputs, hopefully this will come at a later date.

I've enjoyed some of the feature as the ticket designer, but our customers have had many issues.

May 13, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
Likely
Extremely
Likely

Pros: I like the sleek, professional look of Picatic. I like that it easily integrates with our website. I've had helpful customer service.

Cons: I don't like that it makes me create the same survey every time I make a new ticket. I don't like that to pay with an invoice customers have to click "OFFLINE", which is very confusing and often unclear that this option will allow them to do an invoice. I don't like that I can't customize the email or the invoice that goes out to customers after they've bought a ticket. I don't like how much time I've spent manually putting in customer information because so many of them have had trouble using this product. :(

Overall: Using this product helped me learn what features I truly need and am looking for in a ticketing service so that I could make an informed decision on the next company we choose.

Great ticketing product

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It's great to be able to create a variety of tickets and varying price points. The registrations are easy to export. The user interface is easy to use for me, and for people purchasing tickets.

Cons: I wish I could customize the ticket receipts. We use this for webinar registrations, so in practice it means my customers get multiple emails and that is confusing.

Capterra-loader

Great platform

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ability to add surveys to ticket types so that we can create the right attendee experience. We have used these surveys to provide the right type of swag bag for our conferences.

Cons: The functionality of the Android app could be improved so that its a more useful tool for my volunteers checking people in at the door

Relatively smooth and seamless.

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: The aesthetics for ticket buyers and mobile integration is well done. The overall design is intuitive and simple to use.

Cons: percentage lost from ticket sakes. Also, there are some options that are too many clicks away and take away from the simplicity from the rest of the user experience.

Overall: Simplicity and ease of use.

Excellent So Far!

May 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Regular updates from the development team
Attractive and easy to use user interface
Great communication on new features

Cons: No real control about what information is displayed on the guest list
Being able to display information from Surveys would be ideal!

Overall: Lower costs for ticketing
Improved customer experience

Capterra-loader

Easy to use, which results in an appealing page and good results

May 13, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use.
End result looks great.
You can also add your sponsor logos here, which platforms don't usually provide.

Cons: I have not come across anything i don't like about this platforms as yet. It's a great item to have while marketing an event and selling tickets!

Overall: Massive marketing of our event

Disappointed. Experienced few glitches that annoyed me and my event attendees.

May 12, 2018
4/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: What I like the most about Picatic is the way it looks. Compared with other software Picatic is eye catchy but elegant. Looks like there was lots of thought in the design.

Cons: Sometimes isn't as user-friendly. The bugs I encountered really annoyed me and ended up using Eventbrite for my last event.

I've run about a dozen events with Picatic and am extremely happy.

May 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Gorgeous event pages, incredibly easy to use interface. Everything is highly customizable. In particular I like the "multi-day events" feature that we use for hosting the same event each month. I get a response from the support team within 24 hours and they are eager to help.

Cons: The fees work out to about 7% which eats into our profits. But, it means we don't have to set up our own website to sell tickets.

Overall: We've run about a dozen events and grossed in the 5 figures. Our customers seem to love our offerings because our conversion rate is over 6%

All I needed

May 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The design of the event page looks very neat and stylish. No need to create my own events landing page. It's very quick it easy to create a good events landing page.

Cons: The user interface is a bit fiddly and I would like to see more option to make the events page bespoke, by moving features around on the events page.

Capterra-loader

I've used Picatic for Innovation Island's event registration platform for years.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I mostly like how user-friendly this software is. It is so simple to build a registration page for events. I also like the mobile app for registrations.

Cons: Hard to say...I think mobile capability could be improved. I remember not being able to add walk-in registrants to the mobile platform the last time I used the app for an event.

use for a variety of free and paid events. Was very easy to figure out

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: easy of use and tracking. Ability to print off entrance list. Surveys (great for capturing dietary restrictions for dinner events). Comp ticket feature makes it very easy to send tickets to sponsors.

Cons: not very flexible for sponsors - can't scale logos or designate categories such as Gold, Silver, Bronze

Simple, beautiful event ticketing platform

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the professional look I can give my events, all the way down to purchasing your tickets. It makes me feel more credible.

Cons: I wish it integrated with square payments, because stripe takes a week to be deposited into my account. Square is only a day or two.

Capterra-loader

Has been great so far!

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: We use Picatic for our quarterly panel talks. I like the platform for its ease of use, ability to customize, integrations, and the fact that I can send out emails to invitees directly from the platform.

Cons: The discovery feature is not the best. It's hard for people to find our event directly from the platform.

Great platform for the little guy!!

May 11, 2018
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use, quick troubleshooting, easy to use interface.
It is increasingly difficult to find good resources to reach the public with as a small business. This platform takes all the stress our of managing event guests, tickets, etc!!

Cons: Was a little tough to get the hang of..... more than a few buttons pushed in the wrong order. A tutorial would be great for any new users!

Overall: Ease of event management and ticket management!

Capterra-loader

I enjoy usng Picatic, would recommend to to anyone, love the Picatic is a Canadian company!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and support is there when you need it. Easy to edit and adjust event info as necessary.

Cons: some additional features would be helpful in terms of sharing the event on to other social media platforms.

Overall: Events that I have posted have been well received and attended.

It tooks some time to navigate all the features. It has an odd layout but ultimately it is simple

May 11, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use, connects with stripe, chimp mail and other apps which help promote and connect. Its a good app

Cons: The confusing layout of the desktop site anf the over simplicity and basicness of the mobile app. It has room to improve on both of these.

We really like picatic, it is user friendly and customer friendly

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: the design is beautiful and has a professional look. It is easy to set up and has all the features we need.

Cons: sometimes the QR codes are difficult to pull up on an android device; however this has not been a huge issue

This system has worked well for us!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like that there is a free option when tickets are free - I love the layout of the event information and that images are easy to add.

Cons: I'm not sure - but do they send reminders to people who register? Also, it'd be nice to have an option in which there is no "ticket" someone just signs up.

Overall: We do a lot of events - and this site gave us tons of options to customize it to our needs.

Easy to use platform, visually pleasing, more functionality than other ticketing sites

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use, easy to integrate onto website; good flexibility in design; customer service team is quick to help

Cons: Some limitations in the functionality, but Picatic may already be working to remedy these - front of mind is that with promo codes, we can't limit the number of tickets that can be purchased with that code, we can only limit the number of tickets that can be purchased per ticket type... would like more flexibility with codes and ticket types. I'd also like to be able to view full lists, which promo code was applied, and reorder the lists online rather than having to download each time.

Seamless, easy, convenient

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use and understand, I was able to just open and figure it out without anyone showing me exactly how to use

Cons: There were a few small things that were difficult for me to.fogure out like how to have the event ongoing with different ticket sales

Overall: Was able to generate interest for my free workshops

just fine, but not overly advanced

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It's simple to set up and use, even for the novice. I don't have 65 other characters to put into this space. Sorry.

Cons: Limited functionality, but works well and serves the purpose for a novice. I don't have 25 other characters to put into this space. Sorry.

Capterra-loader

I've used a variety of ticketing systems this is the most flexible while being easy to use.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I run a series of festivals and always need different ticket pricing tiers and discounts. This system makes that really easy to do.

Cons: Could be some better exporting of sales for accounting. The door reports are great, but I'd like to export out a summary of sales for reporting to stakeholders and export transactions to an accounting system.

Overall: I've sold a lot of tickets to events through this system. It is my go-to ticketing system these days.

It is useful

May 11, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Automatic imagines make it quick to upload events which I like -- easy to sell tickets which is nice

Cons: kind of confusing side bar would prefer something more intuitive, clicking directly to edit would be nice

This is very easy to use platform. I host events all the time with my NPO and picatic makes it easy

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: User Interface is very cool.
Intuitive
Looks very slick
Not too technical or complex
Background options are amazing

Cons: too many clicks to set up an event - Whenever I have to set up an event, it seems as though I have to go through a lot of points. I believe it can be made even shorter.

Capterra-loader

Picatic is easy to use and costs are lower for non profit organizations, which is a huge plus.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The software is very easy to use and there are some fail safes in place in the event you make an error. I like the simple step by step process that you get walked through when you create an event. The analytics after an event goes live is also very valuable as it gives insight to the success of the event and how to improve it.

Cons: You cannot re-open a closed event. Even if the event was closed in error, you have to get Picatic's admins to re-open it.

Overall: Easy and friendly to use.

Capterra-loader

Easy to Get Up and Running Quickly

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Picatic is very user-friendly and easy to set up quickly. Its fees are less than similar sites. The customer service is very responsive and they have a great help section for when you get stuck.

Cons: The only issue I have had is with the map feature pulling the wrong address even if the address is entered correctly. This has caused some confusion with event attendees but nothing major.

Easy event and ticketing platform.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Picatic is extremely simple to use, thr payment is quick and directly deposited, and lots of stats are tracked .

Cons: This may not be entirely correct, but in the past, once an event is started, changes can't be made. Luckily support is quick to help.

I enjoyed the sleek layout, easy interface, and great customer support.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I liked their visually appealing layout, easy-to-use interface, great customer support, and the check-in system.

Cons: Integration with Facebook wasn't available at the time. Hope it is now. The biggest reason i would choose Picatic over Eventbrite is the sleek layout. I wish there could be more options availble to adjust the page layout.

Capterra-loader

Such and easy to use program and the customer support is so responsive.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: - Ease of use
- support team is great to work with
- User Interface is clear and very little overhead in learning to use

Cons: - wanted to be able to edit the emails that are sent out and add a block of information people need to have. This functionality was not readily available so had to go through support to get them to add it for me. Was good that support was so easy to work with, but would have liked to be able to to this myself/.

Overall: easy to use
local company
very little overhead for knowing how to use

Make my live easy

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Easy to setup. Sometimes I need to change the URL and picatic team is always ready for us. Really good experience

Cons: Before Picatic has a free version, no fee. For small events like ours, it was pretty good. I miss it

Easy to use, great UX and good price

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that the platform gives you a landing page to basically direct all traffic to, versus having to "house it" on my existing site.

Cons: I haven't found any significant dislikes with the software after a few years of using it, it has consistently met my expectations.

I absolutely love picatic. I've been using them for a few years and have absolutely no issues.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Their customer support is amazing. They are quick to respond and the software is easy to use for both the creator and purchaser. Thank you!

Cons: There are no cons. It's very informative and easy to use. The system is very clear and concise. The money gets transferred on time and I cannot say enough good things about the customer support.

Always flawless

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The results/look of the event page looks amazing! I like how you can make the web page address customizable.

Cons: The spacing challenges when putting in content on the page. I do not have anything else to state. I can image that Picatic has so much potential so I look forward to what lies ahead.

Simple And effective

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: Super easy to use and doesn't have any glitches. It is super quick and easy to set up events update them and pull up reports at a glance

Cons: Wish that I could do T-shirt sizes and add-on items on the app when checking people in. Its a huge deal for a large event

Capterra-loader

Well-rounded event management tool for non-profits, small, and medium businesses

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I've used Picatic across a two post-secondary institutions and with multiple non-profit groups. Picatic provides flexible and easy-to-use tools to handle registrations, check-ins, payments, and communication for your event. The crux of the system is in the ability to quickly create an attractive and responsive basic event registration in very little time. The ability to collect robust, custom information from clients is very helpful. Recently-added capacities to work in teams/groups and to manage events with multiple dates are very welcome. Support staff are quick and helpful.

Cons: Some of what makes the software the simplest/friendliest also causes some restrictions - i.e. the survey tool is limited in its configuration options meaning you cannot structure/validate the data, or the multiple parties cannot register together (parent with child, spouse with spouse).

Overall: This software provides a single tool for our department of four to create, administer, and market events to our clients and prospective market.

A classic site for ticketing.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to use this system. It is great it has different features available. A big pro is that Picatic is always innovating new features for a better customer experience.

Cons: The price has increased significantly over the past few years. This has been a challenge for our nonprofit organization that does not make as much money as a hospital foundation or foodbank so it is posing a challenge that could eventually direct us elsewhere.

Overall: The features are ample for a good ticketing site, and the customer service is really good.

The platform has been a great addition to our events.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The sponsor feature is nice. I like that the branding appears to be more like my company rather than Picatic.

Cons: I don't like that we can't call someone.
I wish there were a few more features or enhancements that I enjoyed from Event Brite.

Overall: I have recommended this software to my entire team, by the way!

Capterra-loader

The best event website ever.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The platform is absolutely frictionless, it has great UI/UX, the Picatic team provides support, and best of all it's free.

Cons: It's hard for me to think of any dislikes. You can't change a custom URL once a custom URL is selected but that's not much of a con.

Outstanding platform that handles my events like I have a team working with me!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it is so easy to use. The structure is intuitive and it is easy for my clients to use as well. There are lots of features that allow me to host my event the way I want to - I can set it and forget it! Love the updates that come to my inbox and the ease of refunds and the customer support is AMAZING!

Cons: I love it all. There is nothing that I do not like about this software platform. I would love one spot to download reports in easy PDF format for my accountant :)

I'd choose Picatic over Eventbrite any day. Love the layout, design, and the ease.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Straightforward population of event info page. Very intuitive layout for customers/attendees! Love the font and colors too.

Cons: Would love to be able to offer customizable package tickets - so that an attendee gets an increasing discount the more tickets they buy.

Picatic is a great platform. Many features, easy to use, and the customer service is the best. Thx!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The features for non-profits. Also the customer service is arguably the best in the industry. I'll be using it over other platforms going forward.

Cons: The only con I can think of would be with the brand identity. It's still relatively new to some users, which may give them some hesitancy when completing a transaction. But I don't think its a major fault. If anything, users perceive it as a reliable platform.

Use picatic heavily for regular classes I run.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Saves me time. It is easy to duplicate past events, maintain all the settings and create a new event. Easy to pull reports to create a mailing list and the payment integration is flawless.

Cons: due to me always duplicating past events to save time, the current config of the multi-day event is somewhat cumbersome. It would be nice to be able to multi-select and delete dates in this setting. A small annoyance for an otherwise great platform.

Overall: It's time savings. It's well laid out, and just functions properly. I want to be able to quickly create an event, and sell tickets. Picatic allows me to do this in minutes and I can focus my time and effort on advertising and getting sales instead of just setting up a page.

Great! Makes events easy!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We can check people in as they arrive to the events and track how many people are coming for fire code. Also helps to promote events to other audiences.

Cons: Nothing! I like it a lot better than other apps I have used. It's user-friendly and great to use.

Overall: Making our meetup events and registration way easier to use

I have been using picatic for a few years now for fundraising events.

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Picatic is easy to use, user intuitive and has excellent customer support. Would highly recommend for event planners as it provides a comprehensive report.

Cons: One time a feature disappeared. However, when I reached out o customer service it was fixed right away.

Great program to simple events.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The program is very easy to add information and and having a standard template makes it consistent to attendees. Anytime I have a question I use the chat box and ALWAYS get an answer in just a few hours- that's amazing!

Cons: I'd like to have more functionally to choice what credit card processor we use. If a company is purchasing a table of 10 (for a different cost than 10 individual tickets) for the system to ask for each attendees name without having to create a survey. If you create a survey it take manual work to see on the entrance list who else is coming as we need names of attendees not just the ticket for entry.

An excellent product for simple events.

May 11, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and set-up. Visually attractive and delegates found it easy to navigate to make bookings

Cons: No option to provide partial refunds through Picatic in the case of a cancellation fee being deducted. A place is not reserved until the purchase is complete. This caused us problems with a fast-selling event in that delegates had the ticket but by the time they completed checkout, the ticket had gone to someone else who could type faster.

Great customer service and easy to use functions

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Ease of use. Ability to add video and images. Aesthetically pleasing and easy to track sales and monitor progress of event.

Cons: Fees are a little high and it would be good to be able to upload more than one video. Also to speak with someone on the phone if there is a burning issue

Does what it says on the tine.

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use and very fast to set up. Integrations with popular 3rd party tools are good. The WordPress integration is one we are looking forward to testing out.

Cons: It is sometimes too 'Apple-esc' in that it does not have the flexibility to adjust fields, add more data fields, or just flex to our specific needs.

Capterra-loader

It's an absolutely fantastic tool. Seamless, cool looking, great support.

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use, nice clean look of the pages and support is always available when you need it. Users have always loved it and feedback has been it's simple.

Cons: Could do with some slight optimization for mobile. For example, when building a page on an iphone it's not as easy as desktop.

Easy, attractive, well-designed event solution

May 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It looks professional and easy very simple for my clients to use. It's well worth the fees if you need an external event host.

Cons: A little hard to navigate on the backend. I usually must click around three or four times to find the info I want when managing the event.

Great

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: The best part of Picatic is that you are able to do almost everything. Scan in the phone and add the date of what your costumer would like to attend. And there is much more

Cons: The payment method is not covered all the countries. But well most of them are covered. That's good enough.

Good software, good layout

May 10, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Professional nicely made page, easy payment option, quick update of changes . Tickets arrive nicely in email.

Cons: No human interaction/chat bot of no use due to time difference, Change of dates of event not easy to make. Not much customization.

Picatic is Great!

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have used Picatic for 2 events now (one Halloween Fundraising Event and one to ticket an Independent Film screening), and I absolutely love the service. The main appeal for me is its user friendly interface and customizable nature. For both events, I have been able to set up very aesthetically pleasing pages with custom graphics, posters and videos. I also very much appreciate that all customer information is collected and a guest list is complied for you.

Pros: -There is always support available if you run into troubles. I personally have rarely needed to use the customer support because the set up process is very easy to follow. - Donation feature and customer survey features are great additions to the regular ticketing app. - Visual customization easily done.

Cons: - When loading a video onto your page, I noticed that it can only appear at the top of the page. It would be cool to be able to imbed this anywhere on the page, just like you can imbed photos.

Picatic

Apr 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: An extremely user friendly app, great UI and a very solid runtime environment. The application performs well under loadin and has virtually no glitching or freezing. Overall a very modern approach to what a ticketing app SHOULD look and run like.

Pros: Very user friendly, extremely good aesthetics and design.

Cons: Almost none, possibly the feature to manage multiple accounts doesn't exist yet, might be wrong here though.

Slick and simple event software at a great price.

Apr 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Picatic events look great across a variety of platforms. It's easy to take those events and embed them in your own website for ticket sales (awesome). Is like to see more users of the service (not many people in my area use it), better event discovery features and better integration with the calendars we already use (Facebook events, for example). But the service is great and the price is great. There is even a free option. Customer service has been incredible, too. Awesome to see a service like this based in Canada.

Best online ticketing platform ever used!

Mar 28, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Picatic is easier to use compared to any other platforms, even eventbrite. I love its user-friendly interface, which allows me to see my changes right away on the event page. It serves well as a stand-along page. So, I don't need to create my own website before start selling tickets online. And, it is the cheapest with all those great features! Recommend and free to try.

Pros: - Easy to use. - Clear pay structure. - Beautiful design. - Responsive customer support.

Cons: - Better mobile app will make it wonderful.

Easy to use ticketing product with a very reasonable price tag

Mar 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Value for Money

Comments: Our company needed registration for two different types of events, a race/rally and a tour. Being completely new to the event space, we didn't realize how useful the management tools would be. The attendee lists, analytics, and email tools were crucial. In addition, Picatic's interface is really user-friendly. Our team had varying degrees of computer skill, and no one had a problem navigating the management tools. We required support to issue a complicated refund, their support team was prompt and friendly when dealing with our team and customer. Overall we've had a great experience with Picatic's product and team.

Pros: As mentioned, the management tools were a huge asset to our event. Now that we've used them we'd have a hard time living without downloadable entrance lists, attendee surveys, Google analytics, and Mailchimp integration. Picatic's interface is also really nice, it was user-friendly and intuitive.

Cons: There are a few features missing. (I understand that start-ups need to start somewhere and build up) We would love the ability to add time zones and close an even early. We would love to take advantage of their API for future events - a more seamless check-out that looks like part of our website will be really beneficial.

beautiful. easy to use. great for churches.

Mar 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: i really appreciate the flexibility that piratic offers (e.g. passing on fees to the purchaser or paying yourself; option for donations, etc...) which is why we use it for our events. creating an event is simple and aesthetically pleasing and intuitive.

Instant Happiness

Mar 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We'd been looking for a better ticketing platform for our summer camp for a while. PIcatic was better and less expensive than the competition. What's more, their service team was ridiculously helpful. Responses were quick, expansive, and personal. Couldn't rate highly enough.

Vendor Response

by Picatic on March 16, 2016

We appreciate the love Jeremy. Thank you for choosing Picatic for your summer camp. In the early stages of building Picatic we decided that great customer support would be a key differentiator for us over other ticketing platforms and we're glad it showed for you :) Thanks again, ¿Brett

Wonderful Event Ticketing Software!

Mar 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Love using Picatic, easy fast and free!

Vendor Response

by Picatic on March 07, 2016

Thanks for the review Charlene. We're glad you're loving Picatic and happy you're a customer :)

Picatic was the event payment solution I was looking for!

Feb 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Picatic has been great. No fees. Simple interface with useful customization. Clean look and useful tracking info. I like the fact that I can embed their widget into my website. This was easy to do. The one question I had was answered quickly and clearly but the Picatic rep I spoke with on the phone.

Good find it harder each year to speak to a live person when needed

Feb 03, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: I'm impressed with the services that are offered I haven't posted an event recently but hope to shortly which leads me to my question about setting up a membership renewal on this site

Very good

Feb 02, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product.
For the most part, easy to learn and use.
Customer service is excellent.
A couple of pointers would have made for a better experience first time through:
- before I can click on "live" let me know what i *can't* change once its live i.e. web address
- more clarity about pricing ... i felt that i had to do some searching to figure out what my ticket price would be, and whether I needed pro or not, and what I would need to purchase (in addition to picatic) to be able to charge for events.
One very minor bugs:
- in the event information panel, when I click on country, and then move my cursor to the next line, the country changes. This has happened with each of the four events I've made. I've discovered the workaround is to fill in the city first, then the country then the province i.e. not the order you've got them on the page.
-

It is very user friendly

Jan 19, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: Pros:
1. User friendly
2. Nice appearance

Cons:
1. Pic dimensions are not flexible
2. White font color only for event title

Four events.

Jan 18, 2016
5/5
Overall
5 / 5
Ease of Use
3 / 5
Customer Support

Comments: The editing on the left side bar area is too small.

How to set up payment for tickets isn't abundantly clear.

Great product for simple events.

Jan 15, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: While it doesn't have all the bells and whistles of its high-end competitors, Picatic is a great product for simple events and the price is great.

Good customer support and the product continues to improve!

I had a great experience

Jan 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I liked my experience with Picatic... Unfortunately I did not advertise my page well because I had to use my website page because it has the price in Canadian and US $ at the same time.

Now I am not sure if I can do both $CA and $US at the same time with Picatic.

Also I use Infusionsoft online for my mailing list, JVs and everything else and I like the people who sign up to my workshop to go to my Infusionsoft and I can do that using Paypal even though I am looking for an alternative for Paypal and can work with Infusionsoft.

I have been with Paypal since 2002 and one things that might take away from them is that I can't transfer my $US sales in US$ to Canada so I need to exchange first to $CA...

I have now the Couples Vision Board coming out for next month and I will post it with Picatic
and see...

In light!
Joseph Ghabi

I have enjoyed using Picatic. Lots to learn. Make mistakes, learn, lots of support.

Jan 10, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pros- great support.
Cons- using Picatic to run a Community Association, with many programs/events has been somewhat challenging but OK. Lots of potential just not enough time available to master the program and use it's potential.

Software changes took place at the end of 2015 and I have no idea what this Pro feature is costing our CA, but because I couldn't edit the tickets with the free version I signed up for Pro. Deadline for online was knocking at the door.

Picatic has given me the ability to have my attendees register right from our website.

Jan 07, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The leaning curve was a little difficult when I first started but now I feel comfortable. I just started using the Pro features and so far I like them.
The one thing I discussed with Robbie was the issue of offering Early Purchase discounts and his suggestion was to create multiple pages so that when the deadline for one was over the new one would be in effect. Other than that I really have not had problems with your products.
I have noticed that you now have a setup to offer clients your own processing of credit cards. One of the reasons I choose Strip was the instant payments into my account. My small business does not have sufficient cash flow to pay vendors upfront, if I have to wait for the money until after the event is over. I feel this may be an issue with small companies like my self.
I teach continuing education classes and adding classes to your list of options for what the event is doing would be a nice little addition.

Experience has been great. Love the product

Jan 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really don't have any cons. Its easy to use, customer service is great. Thanks for such a great product.

Easy, efficient and customer service extraordinaire!

Jan 07, 2016
4/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: The software is easy to work with. The only difficult thing is when setting up payment method can sometimes be difficult but whenever I have an issue it is quickly resolved with the fantastic customer service I receive from your team.
I have recommended pic-a-tic to other charity groups I work with as it is one of the easiest.

Clean, functional interface!

Jan 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: There are a lot of newcomers to the ticketing space, and Picatic certainly warrants a look. While at the time of this writing, there are still a few features I'd like to see compared to a more mature product, it's clean, functional and the support is awesome. And their development team is seriously improving the platform every day.

Quick, Easy and User Friendly

Jan 06, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using picatic since there beginning I believe and the experience has always been great. As they have grown they have remained responsive and flexible enough. It is relatively quick and easy to get an event set up and active and the enhanced levels allow for more options if and when you need them.

Great services and features

Jan 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Picatic meets our small organization's needs for advance ticket sales for educational workshops in every way. Customer service has been responsive and quick. Having an option for invoicing was essential for us--and Picatic has it--without even charging a fee!

I like the product but it could be improving offerings as time goes on

Jan 06, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: It has been good, there are a few things that have changed since the beginning which make me upset but its still better than others.

1. Changing to swipe - we are a University we don't have traditional bank accounts, make it visible that the option still exists
2. We liked using the free pay for some events that were smaller and then others higher rates
3. I would like to see more design components for sponsors and logo placement. I hate that you can't change the font on the main screen and that options for designing to match the other materials is really hard.

Top Shelf - Im a fan!

Jan 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This is one of the best kept secrets on the net. Software works great, integrates well with Stripl, Tools are great. Customer support via email very fast and accuarate

Picatic just became expensive

Dec 28, 2015
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Comments: We were all set to launch with Picatic/Wordpress, when the basic plan was stripped of all its value on 21 Dec, essentially forcing our client to consider moving to the Pro plan or find an alternative.

There was no forewarning of this change, and I guess being the free plan they're entitled to set whatever limits they like.

Still, they're now on par with EventBrite when all costs are tallied. Good luck if they can compete, but they're certainly no longer the price-disruptive startup they once were.

One of the keys to the success of the Stanstead House Concerts Network - SHCN

Nov 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We began leveraging the power of Picatic about halfway through the 2015 Season of the Stanstead House Concerts Network. My only regret is that we should have started earlier. The team at Picatic is responsive - even when dealing with a small family music project like ours. They have answered our questions and resolved any issues - almost all of them due to operator-error (mine) with patience and understanding. Working with Picatic allows us to focus on actually hosting concerts rather than having to deal with all of the minutia related to ticket sales. The unique url links are excellent for promoting our events on social media - and our audience members report the purchasing process is quick, easy and secure. Quite frankly, Picatic has been one of the keys to our success.

Great product. Getting better

Nov 22, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: For one, Picatic is a likeable company -- its customer support, public profile, and flexible fees make you want to use their product. It's also new and constantly improving, so I'm willing not to fuss about any cons with the product.

Great platform with all kinds of groovy features

Nov 18, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: The software is fabulous and the fact that there are no charges is
pretty amazing.

I've had a few difficulties with saving information, I've pressed save, it's confirmed it, the material on the event page confirmed it and then 20 minutes later all the changes reverted.

I've also found a little difficulty finding the ticketing information and class booking list, I did eventually end up finding it but it was completely intuitive to do so.

I'm still much happier with this platform than eventbrite, not just for the no fees aspect.

Thank you,
Sherry