# Page 2 | ServiceCore Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is ServiceCore the right Waste Management solution for you? Explore 51 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/158918/ServiceCore/reviews --- ServiceCore 4 (51) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of ServiceCore ## Showing most helpful reviews Showing 26-50 of 51 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JS Judith S. Clerk Renewables & Environment Used the software for: 2+ years ### "Great" July 19, 2021 5.0 Pros Searching for Companies and addresses is easy to access company I am looking for. Cons When Searching for Companies the companies addresses should be in number order at first instead of filtering it. Review Source Response from ServiceCore August 18, 2021 Hey Judith, Thanks for leaving us a review! We're so glad to hear that you're having a positive experience with ServiceCore. We aim for the platform to be very user friendly so it's great to hear that our search function is easy to use. ServiceCore TR Tiana R. Office Manager Accounting Used the software for: 1-2 years ### "Love this Software" February 23, 2022 5.0 Pros How easy it is to use! Can schedule things easily and can move board around! Cons There is no color to differentiate the Drop offs or the pick ups for our dispatch Review Source Response from ServiceCore March 10, 2022 Hi Tiana, Thank you for taking the time to leave a review and for your valuable feedback. We're happy to hear that our software is easy to use. I will pass on your feedback about color differentiates within dispatching to our product team. Thanks, The ServiceCore Team DD Dallas D. General Manager Construction Used the software for: 1-2 years ### "Very poor roll off dumpster software " January 14, 2021 3.0 Service Core has good toilet software but the dumpster side is lacking. We needed a software that could do both and have been disappointed in the dumpster management that is featured so far Pros Toilet management; combining dumpster and toilet software Cons The Dumpster management side is lacking Review Source Response from ServiceCore March 12, 2021 Hi Dallas, Thank you for taking the time to leave a review and let us know of your frustrations. We value your opinion so we'll be reaching out to get a bit more information on how we could improve your experience and what features you'd like to see as part of our platform. Best, ServiceCore JP Jeni P. Owner Environmental Services Used the software for: 6-12 months ### "The best upgrade for our business!" July 30, 2021 5.0 ServiceCore has amazing customer service. We run our business a little differently from other roll-off dumpster companies. They are always working with us to make the software work best for us. Pros We have been so impressed with ServiceCore. It is easy to use and helps us keep track of all of our dumpsters. Cons We would like to be able to merge clients in ServiceCore. At this time it is not an option but it is something they are looking into. Review Source Response from ServiceCore August 18, 2021 Thanks for the review Jeni. We love working with your company and appropriate you! NV Nick V. Accountant Facilities Services Used the software for: 1-2 years ### "ServiceCore" January 18, 2022 4.0 Pros The software is relatively easy to use. Cons The routing could be improved significantly. Review Source Response from ServiceCore January 24, 2022 Hey Nick, Thank you for taking the time to review our platform! ServiceCore JM Jessi M. Manager/Dispatcher Environmental Services Used the software for: 1-2 years ### "A-Line Roll Off Services Review" January 14, 2021 4.0 The experience has be decent. I can't say I am in love with the product, but it does the job. Pros I like the ease of use with the product. Cons There are bugs that still need to be fixed and a lot of times I do not get an answer that helps me. Alternatives considered [SiteLink Web Edition](https://www.capterra.com/p/92752/SiteLink-Web-Edition/) Reason for choosing ServiceCore It seemed to fit what we needed at the time. Review Source Response from ServiceCore March 25, 2021 Hi Jessi, Thank you very much for taking the time to leave us a review. We'll continue to develop the product to where it's something you can't live without! ServiceCore JS Jeremy S. Septic Driver Transportation/Trucking/Railroad Used the software for: 6-12 months ### "ServiceCore Review" January 25, 2021 5.0 Overall so far I like using the system. Pros I like that this software is easy to use and driver friendly. It is easy to navigate through the system. Cons Overall I feel that the Geo coding needs definite improvement as sometimes it brings me Mike’s out of the way from my stops. I would also like to see a feature that if something is important in the schedule that day, that we could star it or highlight it so that a driver realizes it before they go out for the day. Review Source Response from ServiceCore March 12, 2021 Hi Jeremy, Thanks so much for taking the time to not just leave a review, but provide valuable product feedback as well. We're very happy to hear you've enjoyed using ServiceCore so far and that it's easy to use - that's a big focus area for us. We'll share your feedback and idea with the product team. Thanks again! ServiceCore HH Holly H. Executive Assistant/Development Coordinator Construction Used the software for: 1-2 years ### "Southern Coastal Containers" January 26, 2021 5.0 Easy to operate and fits my current needs Pros I using the account side of the program and find it easy to navigate Cons I have no issues with the ServiceCore software Switched from [TrackAbout](https://www.capterra.com/p/146314/TrackAbout/) We out grew the system they had to offer Review Source Response from ServiceCore March 12, 2021 Hi Holly! Thanks so much for taking the time to leave such a great review! We appreciate your insights into the platform and are thrilled to hear you've been so satisfied using our software. Thanks, ServiceCore RR Rachel R. Office Manager Construction Used the software for: 6-12 months ### "Our ServiceCore Experience" January 19, 2021 4.0 Pros I like the map feature on the schedule screen that allows you to rearrange destinations based on the actual location. I also like that there are several views available for the schedule. Cons I wish there was the ability to export all active sites/ rentals to excel spreadsheet or even print directly from ServiceCore. I also wish that you could change / delete customers that were assigned to a site when added. If the wrong customer is chosen, you have to go in and delete all attached rentals/ jobs and then the site. GPS could be more accurate. Review Source Response from ServiceCore March 17, 2021 Hi Rachel, Thanks for the review! We're happy to hear that you're happy overall with our platform. We also hear your feedback and will take those points into consideration. Best, ServiceCore SM Sherri M. bookkeeper Consumer Services Used the software for: 1-2 years ### "Outstanding Software" February 2, 2021 5.0 ServiceCore has been there to walk us thru any problems we had with the software. This has made running the business so much easier. Pros The ease of setting up and using this software is amazing. So easy to understand and use. Cons I can not say anything about this software that I didn't like. Review Source Response from ServiceCore March 12, 2021 Hi Sherri, Thanks so much for taking the time to leave a review! We're very pleased to hear you've had such a positive experience. Ease of use and onboarding/support are huge areas of focus for us so we couldn't be more thrilled to hear those have stood out to you as positives. Thanks again! ServiceCore LM Lydia M. Dispatcher Environmental Services Used the software for: Less than 6 months ### "Aplus" June 9, 2022 4.0 I need more help with the rental portion. The map of portables in the field is hard to find. Pros I love the real time posting. I like the ease of moving work orders around on the schedule. I love the repeat job option. Cons The site number should be on the invoices. Reason for choosing ServiceCore I thought it would be easier to use Review Source Response from ServiceCore June 23, 2022 Hey Lydia, Thanks for leaving us a review! We're happy to see that you love the real-time posting and our repeat job function. Thanks, ServiceCore EB Eric B. Pumper Environmental Services Used the software for: 2+ years ### "Review " January 30, 2021 4.0 Pros Ease of use. Program seems stable and easy to navigate. Cons Logs you out in the middle of a job if it times out. Review Source Response from ServiceCore March 12, 2021 Hi Eric, Thanks for taking the time to leave a review! We're happy to hear you've been happy using the product so far. Thanks for the feedback on the timing out/logging out issue as well, please let us know if there's anything else that's bugging you! Best, ServiceCore SA Shauna A. Office Manager Oil & Energy Used the software for: 1-2 years ### "Portable toilet system" January 19, 2021 4.0 We are using it to track the location and services of our portable toilets. This has worked well. Pros Easy to learn and use. Keeps track of services after scan. Cons Set up between our accounting system and ServiceCore was not smooth. Not able to choose what information was integrated which led to a lot of editing. Review Source Response from ServiceCore March 25, 2021 Hi Shauna, We're glad to hear you're enjoying ServiceCore! Thank you for taking the time to leave a review and for your input on the onboarding process. Please don't hesitate to reach out if you'd like to discuss further. ServiceCore JB JeanAnn B. Assistant Office Manager Facilities Services Used the software for: Less than 6 months ### "Just not enough." January 18, 2021 2.0 Our overall experience thus far has not been pleasant. Training was less than stellar and the lack of financial reports makes it difficult to do billing, customer ledgers, and pulling up accounts based on billing type Pros The ease of prorated billing is a nice feature. Cons There are not enough reports for financial and accounting purposes. There are very few reports for a company that still uses a paper trail for their records. Review Source Response from ServiceCore March 25, 2021 Hi JeanAnn, Thank you for taking the time to leave a review and share your concerns with us. We'll be syncing with you and your team to ensure you have all of the training needed to make the most out of our system. Additionally, we're consistently adding new reports and functionality that we hope will better serve your needs. ServiceCore FS Flush S. coo Environmental Services Used the software for: Less than 6 months ### "servicecore" January 21, 2022 5.0 excellent great service team !! Pros ease of use and full integration with dispatch and accounting Cons reports are limited would like to see more report options or AD HOC capability Review Source HW Heather W. Dispatcher Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Enjoying it" January 20, 2021 5.0 I have enjoyed it and it has made my job much easier. Pros I like the schedule suggest option which makes it much easier to schedule faster and more efficiently. Cons I do not like that I cannot set a layout for a route every week and it not change every time I try to optimize it. Some of our stops have to be first thing although it is not convenient that they are first thing. It is not a big deal, but it does add extra time when I have to drag and drop stops into the correct order everyday. Review Source Response from ServiceCore March 12, 2021 Hi Heather, First and foremost, thank you for taking the time to leave a review! We're very happy to hear you're enjoying the software so far. "It has made my job easier" is one of our absolute favorite pieces of feedback to hear. Making lives easier, (plus making our clients more money) is our ultimate goal. Thank you for sharing your feedback on setting a route every week without it changing when you optimize - we've sent that over to the product team for discussion. Thanks, ServiceCore TG Ty G. Owner Hospitality Used the software for: Less than 6 months ### "Good portable restroom software." January 14, 2021 4.0 Very quick to respond with questions & very Helpful staff Pros Cloud-based, good mobile app for drivers, easy routing, allows online Click to pay. Cons You can't see the emails that you send... You cannot convert an estimate into an order... You cannot tell if an email goes through or not... Alternatives considered [EventOffice](https://www.capterra.com/p/179249/EventOffice/)[Cro Software](https://www.capterra.com/p/146298/Cro-Software-Solutions/) Reason for choosing ServiceCore The pricing was good and had cloud-based software we were looking for. Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) Not cloud-based, did not allow Click to pay link, was not good at the routing side. Review Source GS Gerri S. Office Assistant Environmental Services Used the software for: Less than 6 months ### "Daily Use" July 16, 2021 5.0 Pros Inventory management, scheduling and invoicing are the features I use daily. Each is easy to operate/understand. We have been able to easily customize features to compliment our business practices. Cons It would be convenient and more effective to be able to identify a re-opened job on the schedule vs. a regular job in process. Review Source Response from ServiceCore August 18, 2021 Hi Gerri, Thank you for your awesome feedback. We're so glad to hear that you're having a positive experience. We built our software to be customize for your business so it's amazing to hear that's been the case for you. ServiceCore AM Aaron M. Staff Accountant Logistics and Supply Chain Used the software for: Less than 6 months ### "A disappointment" July 21, 2021 1.0 What sounded great at the start turned into a huge disappointment. While the scheduling and routing software is fine everything else is a pile of garbage that is not intuitive or even logical Pros Routing? The routing is about the only part of this that works well. Cons Accounting "features" Quickbook syncing Anything besides the routing. Review Source Response from ServiceCore August 19, 2021 Hey Aaron, Thank you for taking the time to leave a review and for your feedback. We're sorry to hear our platform isn't currently serving your needs. Your experience with our product matters greatly to us. Our team will be reaching out to you next week to schedule a meeting with our Head Of Customer Success. TT Thomas T. Member Construction Used the software for: Less than 6 months ### "Review" July 21, 2021 4.0 Good Pros Helps to manage accounting and scheduling Cons Difficult to stop a job from repeating on the schedule Reason for choosing ServiceCore My daughter knows the answer to that Review Source Response from ServiceCore August 18, 2021 Hey Thomas, Thanks for your review, we're glad to hear our software manages your accounting and scheduling. ServiceCore CS Chabeli S. Event Specialist Hospitality Used the software for: Less than 6 months ### "Easiest thing to use" January 19, 2021 5.0 Pros User friendly and easy to figure out. I didnt need super extensive training to do simple things. Cons I would want an option of maybe warning the client of their upcoming payment Switched from [Point of Rental Software](https://www.capterra.com/p/29074/Point-of-Rental-Software/) It was hard keeping track of cleanings, payments, changes etc Review Source Response from ServiceCore March 25, 2021 Hi Chabeli, Thanks for taking the time to leave us a review! We're so glad to hear that you're having a positive experience. We aim for the platform to be very user friendly so it's great to hear that's been the case for you. ServiceCore BB Brian B. Transportation manager Transportation/Trucking/Railroad Used the software for: 1-2 years ### "Review" March 27, 2020 4.0 dispatching Pros appearance/dashboard. Easy to see all drivers at once Cons item list not alphabetized for live dispatching Review Source aY alyssa Y. admin assistant Construction Used the software for: 6-12 months ### "Great and easy to use" March 31, 2020 4.0 amazing and good customer service Pros It was easy to use and cost efficient. Never had an issue with the software being down either Cons The app, I wish it was a little easy to work on but besides that it is great, no complaints Review Source DB Dustin B. Operations Manager Facilities Services Used the software for: 6-12 months ### "Iron Throne Site Services" January 14, 2021 5.0 Pros Ease of use. Route optimization is a huge plus. Cons Need more details on reports. Need to be able to pull revenue per unit. Review Source CO Carl O. President Think Tanks Used the software for: Less than 6 months ### "Service Core Review" January 14, 2021 5.0 Pros I like that this software is easy to use in the field and in the office. Cons I would like to see more reports and be able to export them to Excel. Review Source Response from ServiceCore March 25, 2021 Hi Carl, Thanks for your review, we're thrilled to hear you've enjoyed using ServiceCore so much. ServiceCore Talk to a Capterra advisor for free and get results within 15 minutes.